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Hi,
last week I installed Artemis Touch 3.01 ROM. Sometimes my phone is not available although it is turned on and the signal strength is high. After sofreset phone is working again. Is there a solution for this problem?
Minipli said:
Hi,
last week I installed Artemis Touch 3.01 ROM. Sometimes my phone is not available although it is turned on and the signal strength is high. After sofreset phone is working again. Is there a solution for this problem?
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Yes, install Touch 2.1 and everything is ok. Other solution is to use soft reset when it´s happen....
I'm also had this problem after installing version 3.01. I normally happened twice a day.
Now I installed HTC original WM6 ROM, and the problem still happens(although not so often). I'm thinking the GSM chip is broken in some way...
hi,
I had installed O2 Premium 2.0 WM6 WWE ROM, 5.2.1921 SDHC Full for 3 weeks. It happened the same to me once a day. I had to do softreset as an only solution.
Now I am trying Touch 3.01 for 4 days and it did not happen. I wonder what makes this bug and if there is a solution to fix it.
If u know the solution or reason please let us know.
I think it's a problem with the new radio upgrade, I went back to 02.98.90 and everything's ok.
Tomate2 said:
Yes, install Touch 2.1 and everything is ok. Other solution is to use soft reset when it´s happen....
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Click to collapse
Does anyone also has this problem with Touch 2.1? If not I will try it because it also has Radio 02.98.90 ...
I had this problem with Touch 2.1 & Touch 3.0 (Radio is 02.98.90) I can't call or send SMS out (it say not available wait for 15 second) but can receive call and sms to me!
I tried newest Touch 3.01 (Radio 3.07.90) and the problem fixed, I did not see this problem 2 weeks ago!
Same bug but difference cases so I think this bug is not by Radio, so please try install another ROM
For me Radio 3.07.90 is fine!
By the way, you don't have to soft reset, just close and open the phone in Comm Manager
had same problem for the first time...
hello all
I have written the following in the main 3.01 thread:
I just want to address this point, I had a Qtek S200 (I am not sure but it may be the prophet) and I have experienced similar problems, this was also why I have sold it after 3 months... - what I am trying to say is that this may be either an HTC or WM related problem.
However, I have not experienced this with my artemis wich I have since september so far and I have used wm5, touch 2.01 full and now since release 3.01 full, but it is also rather hard to find that bug...
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unfortunately, I have now also experienced the problem, I was not available. However, I was able to make a phonecall and receive a SMS from which I took notice of the problem.
I must say, I would not have much of problem to close and open the phone on comm man. or even soft reset, I would just like to prevent to do it too often. How do you guys find out that you are unavailable again? The reception does not seem a good indication as it was full when I was not available...
Thanks for your comments,
Geen
Im having this problem too since i intalled WM& first the HTC official rom, and now with touch 3.01..first i thought it was some app but the problem still exists and the annoying part is that i dont know when the phone app freezes and i dont receive sms or phone call alert. I always have to check to see if i have phone or not anyone discovered a solution?
Anyone? It's happening at least one time per day
geenyous said:
hello all
I have written the following in the main 3.01 thread:
unfortunately, I have now also experienced the problem, I was not available. However, I was able to make a phonecall and receive a SMS from which I took notice of the problem.
I must say, I would not have much of problem to close and open the phone on comm man. or even soft reset, I would just like to prevent to do it too often. How do you guys find out that you are unavailable again? The reception does not seem a good indication as it was full when I was not available...
Thanks for your comments,
Geen
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Click to collapse
It sounds like you're talking about something else. I think the OP was saying that his signal shows full or good and when he tries to make a phone call, it says the phone is not ready or available. You said you're able to make calls and SMS, but with this situation, you cannot connect to use the phone at all except BT, Wifi, & GPS. I'm assuming you mean that people can't reach you when they call but your can still make phone calls. ? I've had that happen to me on other phones in the past. I always thought it was a network issue.
I too have this problem and I've had it on the Touch ROMs and the Premium 2.1 ROM that I'm currently using. I've used radio 02.98.90 & now using 3.07.90. I can't remember if I had the issue with 02.98.90 though. But it's the same as the OP. The signal shows full but you can't make a phone call or anything. If you go to the Comm Mgr and try to turn the radio off and then on, it will not turn the radio off. The signal still shows full but no connectivity. This usually happens to me if I go a few days to a week without soft resetting. I reset my device maybe once every 2 days to avoid the problem.
So I'm not sure if it's a radio problem, ROM problem, or hardware problem. It doesn't happen that often so I just live with it but I'd love to learn what the source of the problem is and get a fix (or work around) for it. I was just thinking yesterday that maybe I need to go back to radio 02.98.90 but from the posts, it seems that it is happening on this radio too.
What happen to me is that the pda works normal the signal strenght too but when i press the green key to acess the phone or go to lost call or so nothing happen. And when the phone rings when in this state it only lights the keypad light but wont ring or show anything on the sreen and wont register a lost call or any SMS..
Imaginati0n said:
Im having this problem too since i intalled WM& first the HTC official rom, and now with touch 3.01..first i thought it was some app but the problem still exists and the annoying part is that i dont know when the phone app freezes and i dont receive sms or phone call alert. I always have to check to see if i have phone or not anyone discovered a solution?
Click to expand...
Click to collapse
I have Vanilla 1.0 and I had that problem two times a week. It was caused by enAlarmPPC -alarmclock program, which freezed TomTom Navigator when loading it and caused that problem too. When I took enAlarmPPC away, it has done it only once during 30 days.
The problem was annoying, because I thought all things are fine, and I did not know, that I cannot make a phone call or to receive it or to send and receive sms.
The only program i have for alarm e spb time now but i will try to remove it to see if it works. Thanks.
Just got this issue today directly after connecting to wifi and updating weather. Phone was working fine - no resets or malfunctions for 5 days! The only thing I've done today that I haven't done in the past 5 days was connect to wifi. I just noticed my signal was full at work and I know it's usually about 4 bars. So I tried to make a phone call and got the following message:
"Cannot complete the call. The signal may be unavailable or the phone number may not be valid. Verify the number or try again later."
And when I try to connect to GPRS, I get this message:
"Cannot connect for an unknown reason. To check your connection settings and change them if needed, tap Settings. If the problem continues, reset your mobile device according to your manufacture's documentation and try again."
This is all while the signal strength is full and the green light is flashing. I just doen't know Maybe it has something to do with the Comm manager. I haven't used the Comm Mgr in 5 days either, so could be issues with it since it seems to be ineffective at turning the phone on or off in this condition. Hopes someone can figure this out.
same problem
I had touch 2 installed and it worked fine for months. but last 2 weeks the phone freezes and I can't do anything and have to soft reset.
Now I installed Touch 3.0 and again the same problem. once or twice a day when I press a button, the screen stays black doesn't respond at all. sometimes I start a app (random) and it just freezes and I have to sof reset.
remember i worked months with Touch 2 and never had the problem!
Already tried to take spb time but still freeze the phone app with no warning and random..only one time after two day but i miss a lot os sms or important calls since i have to chech everytime if its stuck or not
Hi all,
First I have to say that I'm over the moon with my new TP2!!
I absolutely love it
Today I started customizing it, and I've got one problem.
No matter what task bar I'm installing, after soft reset TF3D won't start.
It just shows HTC, and nothing happens.
At this moment I have the stock Dutch rom that ships with the TP2.
I installed sdkcerts.
Anyone experiencing the same thing??
H.
sorry wrong thread
TF3D
Hi there,
I've had the same issue with my UK spec, a reboot often cures it but it is a bit lame when the software wont even start up.
So far this has only happened to me about 3 times but I have been playing with it immensly and have rebooted it about 20 times already whilst cocking up some Shat Nav software.
Still loving it in general though ;-)
I'm having the same problem, rebooting doesn't solve anything.
A hard reset does, but than I have to reinstall everyting.
Manually starting manila.exe is an option, unfortunately than the time isn't updated.
Anybody has a sollution for this?
My solution was:
1. Go to: Start > Settings > first tab and click on Today > Go to Items Tab.
2. Uncheck TouchFLO 3d and click OK.
3. Do step 1 and 2 agian but then Check TouchFLO 3D.
4. Soft reset.
Done
tried that but it didn't work for me.
Just removed TomTom 7 & SPB Backup and now it seems to start up fine....
That's a bit of a shame, because TomTom and backup are very helpfull apps...
ive had similar issues but only when trying to customise manila theme. kept saying launching touchflo but nothing happens and then reverts to saying tap here to launch manila. if any of the programs you are adding or any of the customisations you are making involve messing with manila then you will have issues! once hard spl is out then all these things wont be an issue any more.
same problem here, don't try to change startmenu things (standaard startmenu/small startmenu, extra rows etc).
If I enable the extra program tab the buttons won't work most of the time.
The stability of the TP2 is not so good yet, hope that there will be a fix or update for it or a very good custom rom from a good chef.
me 2
I have experienced it twice. I got TF running again by unchecking TF3d in the items screen of the today settings, shutting the TP2 down by pressing the on/of switch some seconds, then restarting ,rechecking TF3D and shutting down once more. This has the same effect as a soft reset, only the system is disconnected longer. So perhaps taking the battery out works as well.
I think this problem is there because TF3D is so much integrated in WM 6.1. So the chance of apps interfering with it is pretty big. I hope with WM 6.5, they remove the big menus's (since they are there already in WM 6.5) and other stuff. Just to get more memmory back, and to make TF3D more compatible with other apps. (still waiting for my TP2)
Error no longer happens
Hi Guys,
I found out that mine was being affected by an old copy of IGO 8 that I was trying to install, since I've upgraded to the new version the TF3D issue has completely vanished.
I noticed that when the TF3D failed it was after a period of low memory or high CPU useage, perhaps using some software that isnt compatible with the TP2 is causing TF3D to screw up.
it's just a theory at the mo... can anyone else share their experiences?
Guys,
this is the third thread about this subject. I have the same problem. HTC is not aware about this problem and encourages those who HAVE these issues to call them. Calling is free...
please do so in order to get rid if this massive bug!
I have been doing some investigation of my own on this one.
I have SPB Backup installed which reboots my phone every night and found that TF3D would not start. Even after a few reboots it would not start. Removed it tried again still an issue.
Hard reset and still was getting some issues.
After alot of rebooting etc I found that if you have a pin enabled on your SIM card TF3D has issues on startup.
No PIN and all is fine.
With that in mind I have just left the phone lock on for now until a fix is found for the bug by HTC
hi, please contact HTC with your findings. if they dont know, they cant fix. calling is free.
thought i disabled my PIN and the problem still persists. although i had a "loading..." once. but it didnt load...
I have contacted HTC about this. I am awaiting a reply from them about the issue.
I had the same problem when installing the .cab to remove the bottom curtain. Soft resets, unchecking and checking TouchFlo3D didn't work. I then reinstalled the .cab and the TouchFlo3D also came back.
Perhaps that will work for you too? Try reinstalling the last program after the problems has occured?
I have the same problem, and i did notice that after uninstalling an application it usually works again. The strange this is that it looks like it is not a specific application that I need to uninstall. It could be a cab for a different clock or tab icons or an g-sensor app, or probably any other app.
Strange .....
Hmz, I soft resetted my TP2 and found out that the TF3D again didn't start. Had to re-install the "Bottom Curtain Remover.cab", soft reset and then it started again.
Looks like ahlung has a point in saying that it doesn't look like it's a specific application that needs to be uninstalled / reinstalled.
It can also be affected by file read errors, including files on the SD Card, if you have corrupt files on the SD Card, this can cause TF to not launch and even lock the device.
Cheers,
Beasty
Same problem here!
I also contacted HTC and told them the issue. They suggested me to do a hard reset! If I couldn't think to do it by myself!
Hi all,
I tried searching the forum for my problem, but no one else seems to have encountered it. If I'm wrong, please let me know .
The problem is quite simple to explain: the HTC TouchFlo interface recently stopped starting at boot time on my almost brand-new Touch Pro2. TouchFlo 3D is enabled in the 'Today' configuration of WM, but I only see the black screen with the HTC logo on it, accompanied by the "Calendar" and "Contacts" buttons on the bottom of my screen.
The problem occured after installing and uninstalling several applications (S2U was one of these, also G Light and FlexMail). Recently it did start the TouchFlo interface 1/2 of the times, but now it doesn't work at all. TouchFlo does show up when manually starting the 'manila' executable from the Windows-directory, but then the interface doesn't refresh (clock shows incorrect time).
Has anyone encountered this problem too and/or does know a solution for this? It's really annoying, since TF3D is so much better than WM6.1...
Thanks!
try to read this thread http://forum.xda-developers.com/showthread.php?t=522363
I have the same problem, but I could solve it by disabling the sim pin1. Try this until htc will patch this (will they?)
Vogtländer
You're my hero! Indeed, disabling the PIN-code works, apparently the window asking for the PIN is messing with TF3D at boot time...
touchFlo cannot start on my Touch Cruise II
Hi everybody
after customizing my Touch Cruise with manilla customizer, i have the same problem, touch Flo cannot start.
warm reboot , nok
reinstall manilla, nok
add pin code, remove pin code , nok
i desactivate in tab settings the "MyFavesWidget" and the touchFlo start now....
everything is ok now (for me)....
/jfvp
Guys, call HTC, it's free! If no one, or only ONE does (I did), HTC will not fix... Calling is free...
I think this may well be correct - it may also be worth trying to wait for a while before entering your PIN 1.
My TP2 seems quite sensitive to how fast I enter the PIN in while it is still going through the startup process.
I removed some programs I last installed, and the problem was over.
I'm very curious whether HTC can do something with this problem: The first thing they'll do is hard-reset the device.
And see: No Problems --> Software related --> Bill for end user. $$
I've got the same problem and left a message at the HTC Support, hopefully they will fix it
I had to start the TP2 about 10 times until the TF3D started...
I will try, disabling the PIN, thx for the advice
Well for me it, I got 100% work on my TF3D since i bought it until today no matter how many times i restarted it.
I always unchecked the TF3D before installing any third party software, and configured whatever setting on the software that i have installed before activating TF3D again.
Never have problem with TF3D.
since i deinstalled s2u2 i never had that error again
I actually had the same issue, but disabling the PIN is unaceptable for me for security reasons.
I found that if a popup appears (no matter which popup, e.g. an empty battery notification) BEFORE the PIN is entered, TouchFLO will not start. Any popup after the PIN seems to have no influance.
So you'll have to check whether you see a popup before the PIN (and they can appear very shortly) and then uninstall that app.
That should solve your problem...
ripburger said:
I actually had the same issue, but disabling the PIN is unaceptable for me for security reasons.
I found that if a popup appears (no matter which popup, e.g. an empty battery notification) BEFORE the PIN is entered, TouchFLO will not start. Any popup after the PIN seems to have no influance.
So you'll have to check whether you see a popup before the PIN (and they can appear very shortly) and then uninstall that app.
That should solve your problem...
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Click to collapse
didn't solve my problem, because I do not see any popups, before PIN.
HTC Support wrote me to Hard Reset my TP2 and If it doesn't work then, I'll have to send it to HTC for repair....
I will try a hard reset tonight
I raised this with HTC some time ago and they advised quite a few people have called / emailed them to advise of this very problem.
I think they are working on a patch to fix this but as yet i have heard nothing.
I also noticed that a messed up entry in the launch manager can prevent tf3d from starting. I tried to unlock some of the locked entries in the registry and accidently messed up some key. This prevented TF3d from starting.
I have the same problem, i solved disabling ACR.. But now manila start is very-very slow!
So.. I think there is some issue with ACR. You confirm?
worked for me
chasy said:
since i deinstalled s2u2 i never had that error again
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Click to collapse
this did it for me too. S2U seemed to be the common denominator in all the issues for everyone. a+b doesn't always equal c when we are talking causes of issues but it looks like it in this case to me. i liked the app but i could never get it to work exactly like i thought it should anyway.
so i've tried checking on/off Today/Item/TF3D, tried Flight Mode, and it still won't work. i'm talking like only 30-50% of the time it does work. and I never had PIN1 enabled!
i'm no programmer but it is conflicting with apps we install because TF3D works perfectly when the phone was fresh or hard-resetted. btw i'm using 6.1 Stock T-mobile
Right folks, this is doing my head in. Touch flo keeps re-booting when i try to delete a call or calls on the call history. HTC says its a known bug in touch flo, but can anyone help coz htc want me to sit around and scratch myself until 6.5 comes out.
help.....
Hi, at first, sorry, my English is not good I have had HTC Touch Pro 2 with WM 6.1 and Touch Flo 3D. After touch display repairing in Vodafone I have WM 6.5 with HTC Sense, and I have following problem: Sometimes, three times per day, I'm not able to wake up my device. No reaction to on/off button, display keep black, only HW reset can help. I have no idea, where is problem. Can you help? If I disable to display saving, I don't know how to describe it in English, my HTC is able to work whole day. But with this, it's freeze.
Please Help.
It's called Screen of Death (SoD). Many users experience this, there isn't any fix for this.
Thanks for fast reply. And what is your suggestion? I've oficial ROM. Should I try to downgrade to WM 6.1?
No idea to be honest I never got SoD on my Europe TP2.
I suggest that you revert back to WM6.1. or try a cooked ROM.
But with cooked ROM I'll lost my device guarantee. But it seems that there is not different way
Revert back to official WM6.1. That's the way of not loosing you warranty
OK, OK. But I don't understand that there is no official fix for this.
Not yet. HTC is already notified and they claimed to work on this, but I doubt it.
You may try to send on warranty. But a lot of ppl received their device unfixed.
It seems, especially for me, that if I have a "big clock" on display I have greater probability of the SoD. If I have "small clock" everything is OK.
===
OK, it's not true