my dash shutdown spontaneously :( - HTC Excalibur

hi everybody
les go to the problem
I am not sure when this start happen, this is my girlfriend phone and I don't remember her complaining about the phone.
I flash the last rose rom, everithing ok, but, without a reason the phone is turned off automatically, is random, with full battery, or when I turn on the wifi, when data conection is turned off, when the phone is in my pocket doing nothing, etc.
I follow the instructions to reflash the original rom, I chose the HTC EXCALIBUR 1.33.422.1 (windows mobile 6 WWE ), but the problem cotinues
I work with this thing and is really annoying to miss emails and phone calls
plz help, any idea is a good idea.
thanks
PS: sorry about my poor english.

froman said:
hi everybody
les go to the problem
I am not sure when this start happen, this is my girlfriend phone and I don't remember her complaining about the phone.
I flash the last rose rom, everithing ok, but, without a reason the phone is turned off automatically, is random, with full battery, or when I turn on the wifi, when data conection is turned off, when the phone is in my pocket doing nothing, etc.
I follow the instructions to reflash the original rom, I chose the HTC EXCALIBUR 1.33.422.1 (windows mobile 6 WWE ), but the problem cotinues
I work with this thing and is really annoying to miss emails and phone calls
plz help, any idea is a good idea.
thanks
PS: sorry about my poor english.
Click to expand...
Click to collapse
maybe do a hard reset it tells u how in the sticky thread

froman said:
hi everybody
les go to the problem
I am not sure when this start happen, this is my girlfriend phone and I don't remember her complaining about the phone.
I flash the last rose rom, everithing ok, but, without a reason the phone is turned off automatically, is random, with full battery, or when I turn on the wifi, when data conection is turned off, when the phone is in my pocket doing nothing, etc.
I follow the instructions to reflash the original rom, I chose the HTC EXCALIBUR 1.33.422.1 (windows mobile 6 WWE ), but the problem cotinues
I work with this thing and is really annoying to miss emails and phone calls
plz help, any idea is a good idea.
thanks
PS: sorry about my poor english.
Click to expand...
Click to collapse
Most probably the battery, especially if does it on all ROM's, there have been many threads about spontanious turning offf may be worth doing a search.

wow this was fast, thanks for the answers
s1l3nt said:
maybe do a hard reset it tells u how in the sticky thread
Click to expand...
Click to collapse
I already do a hard reset (many times)
stylez said:
Most probably the battery, especially if does it on all ROM's, there have been many threads about spontanious turning offf may be worth doing a search.
Click to expand...
Click to collapse
I already made a search about this problem (I am not so newbie ) but I cannot find any problem like this.
but now you mentioned it, some times the battery has a strange behavior, some times is fully charged, a few minutes after show only 20%, if I reset the dash the battery shows 90% ..... maybe is time to a new battery pack

yah it is a problem with the dash as i experienced it as well...as soon as the new battery came it did not do that. if you check maybe your battery has swelled just a tiny bit...as that is what happened in my case even though i did not drop it in any liquid.

froman said:
wow this was fast, thanks for the answers
I already do a hard reset (many times)
I already made a search about this problem (I am not so newbie ) but I cannot find any problem like this.
but now you mentioned it, some times the battery has a strange behavior, some times is fully charged, a few minutes after show only 20%, if I reset the dash the battery shows 90% ..... maybe is time to a new battery pack
Click to expand...
Click to collapse
Not even a mention you didn't search or being a noob , i just know that there are @ least 3 i can mem about, random shutdown.
A new battery should sort it out but some members have had it current after not long getting a new battery, take a look @ first couple of pages, there ia recommended batterys in a thread.
Good luck

stylez said:
Not even a mention you didn't search or being a noob , i just know that there are @ least 3 i can mem about, random shutdown.
A new battery should sort it out but some members have had it current after not long getting a new battery, take a look @ first couple of pages, there ia recommended batterys in a thread.
Good luck
Click to expand...
Click to collapse
I searched by "shutdown or turn off" but not by "battery", sorry, all these years and I still being a noob
I bought a new battery in hong kong (don't kill me ) in a few weeks (maybe 8 weeks xD ) I tell you if the problem is solved

mossimo53 said:
yah it is a problem with the dash as i experienced it as well...as soon as the new battery came it did not do that. if you check maybe your battery has swelled just a tiny bit...as that is what happened in my case even though i did not drop it in any liquid.
Click to expand...
Click to collapse
umm looking.....
yes you right, the battery is a little deformed.
thanks to all, everything aim to the battery is the problem.

froman said:
I searched by "shutdown or turn off" but not by "battery", sorry, all these years and I still being a noob
I bought a new battery in hong kong (don't kill me ) in a few weeks (maybe 8 weeks xD ) I tell you if the problem is solved
Click to expand...
Click to collapse
It's all in the search criteria
Battery request give you an idea as to what batterys we using
Stick a bit of card between the battery back and back of case, if the battery is malformed then it may just be a slight contact issue worth a try. "might get you by till new battery"

Related

Very Weird Battery Problem

Hi everyone! (Sorry the bad english)
I have an HTC S621 (Dash) whit a very weird problem.
Some months ago, the battery has become to discharge very fast. Like From 100% to 0 in 35/40 minutes.
But even whit 100% of charge, if you turn wifi on or make a call, the phone turns off in a few seconds. And when I turn it on again, it show 60% charged.
So, wondering its a battery problem, I bought a new one and unfortunately the same problem still happen.
So, someone have the same problem? Can anyone help me? Tanks a lot!
Not strange infact u would have found threadz with exact same issue if searched? new battery solves it "generally".
I am not sure that I understood what you wanted to say, but:
- I bought a new battery > Not Work
- I've search in the forum, have no found some one with the same problem (The people usually solved your problems changing the battery, not work for me)
- I've originaly used an original ROM from HTC, but I try lots of ROMs (WM5, 6 and 6.1) > not work too.
Tanks!
same problem here, but new battery solved it, this is my fourth battery for my dash since 2007...
tonywalker said:
I am not sure that I understood what you wanted to say, but:
- I bought a new battery > Not Work
- I've search in the forum, have no found some one with the same problem (The people usually solved your problems changing the battery, not work for me)
- I've originaly used an original ROM from HTC, but I try lots of ROMs (WM5, 6 and 6.1) > not work too.
Tanks!
Click to expand...
Click to collapse
Herp derp, if a new battery and different ROM's didn't, it's the actual phone.
Lrn2deduct xD
I have tried something different: I have an old nokia phone and the battery is 3,7V/860Ma. It have almost the same size of the Dash battery, is a little small. Well I put her on Dash and works fine for hours. With Wifi, phone and bluetooth on. I set to never power off the backlight and open an internet radio to test and just works fine. The only problem is the battery metter is not show the real state of the battery. It jump from 90% to 89% and stop. After almost 50m it jumps again to 70%, etc..
I wondering if the phone have a problem to charge the battery only. So I have a new questions:
There will be a problem charge the 860Ma battery on S621 to test? The Original has 960Ma. I fear explosions!
Tanks!
tonywalker said:
I am not sure that I understood what you wanted to say, but:
- I bought a new battery > Not Work
- I've search in the forum, have no found some one with the same problem (The people usually solved your problems changing the battery, not work for me)
- I've originaly used an original ROM from HTC, but I try lots of ROMs (WM5, 6 and 6.1) > not work too.
Tanks!
Click to expand...
Click to collapse
My post meant generally a new battery fixes it to which would have found via search, if not then it's hardware related or you baught a duff battery? "has been known to happen with new battery too" also can be found via search
Would not advise using a battery from another phone full stop.
Sounds like your Dash has had it's last dayz
stylez said:
My post meant generally a new battery fixes it to which would have found via search, if not then it's hardware related or you baught a duff battery? "has been known to happen with new battery too" also can be found via search
Would not advise using a battery from another phone full stop.
Sounds like your Dash has had it's last dayz
Click to expand...
Click to collapse
Yea...
I will try two last things... use the warranty to exchange this battery for a new one to be sure that is not a factory problem on her, and buy a standalone wall charger to recharge the battery without the phone.
I need this phone alive a little more time because he belongs in truth to my wife, (I bought a Kaiser for me a few months) and I will not buy a new one for her this days (sorry honey)...
Smartphones like Dash are cheap on North America and Europe but on Brasil they cost around R$ 500,00 ($270,00) and for now is too much for me
Tanks!
tonywalker said:
Yea...
I will try two last things... use the warranty to exchange this battery for a new one to be sure that is not a factory problem on her, and buy a standalone wall charger to recharge the battery without the phone.
I need this phone alive a little more time because he belongs in truth to my wife, (I bought a Kaiser for me a few months) and I will not buy a new one for her this days (sorry honey)...
Smartphones like Dash are cheap on North America and Europe but on Brasil they cost around R$ 500,00 ($270,00) and for now is too much for me
Tanks!
Click to expand...
Click to collapse
If the Dash cost $270.00; how much was the Kaiser?
yea that surely calls for a new Battery !
just this time try to get a high capacity battery like 2200mA/h or something because the standart one is only 960mA/h I got my 2200mA/h with abt 20 $ on ebay which is very cheap ! and it stays a hell lot of time with wifi Bluetooth on...
Boa sorte
My battery just went was a 2009 one, just gonna order the 1300 battery shall be Goood! you probably killed it via charging USB or overclocking on Kavana Build etc or it just smoked itself, My 2008 Made S621 died after months too, 1300 stock size battery online is a good choice for this phone.
A new batter should fix it but if you get the original type it's going to do the same thing. You need a battery that has been produced more recently than the originals.
Im pretty sure its cause i overclocked.... but i wanted a nice new 1300 maH battery whats 30 bucks lol )

Artemis turns off during phone call

Hi,
my Artemis turns off every now and then and I'm getting a bit pissed off by the phone. Because it happens exspecially when I'm talking to someone. The error occurred first about two weeks ago and i tried to fix wit an hard reset, but that didn't worked out. I also don't think it has anything to do with the battery, since it also turns off while being connected to the charger.
If anyone knows help, I would be grateful.
i had the same problem and the solution is ......
a new battery
My XDA Orbit is doing the same thing - randomly switching off when in use (either phone call or browsing the web). Its being doing this for over the last two to three weeks and I, too, am getting pissed off with it. My Orbit is over two years old so I'm suspecting the battery although the battery meter states everything is OK. I've just purchase a new battery on-line and, when I receive, I'll let you know if it cures the resetting issue.
Alistair
thanx, that is at least a problem with an easy solution.
@ ajmcfarlane: thx, I'll wait for your post.
Received battery on Saturday and early indications look as though it has cured the problem of the phone resetting. If anything changes, I'll keep you posted.
Cheers, Alistair
great, I'll order a battery right away
i also got same problem in my p3300 so did changing battry really solvd problms?
It will cure it.
awesome.. i think most of us have purchase this amazing handset more or less the same time..
all of our devices loosing out on batt.... no bad..
can any one please update the price of a new battery ?
i am in india now.. will be going to singapore this month end to watch the formula 1.. are there any options to buy it in singapore to save some money on it ??
how much is the new batt ??
I have over 200 of these devices in their various guises, and I can tell you that this is a very common problem. If you are lucky you only need change the battery and the device will be fine. If that does not improve matters then good luck as I am yet to find a solution when the problem is not simply the battery. At the moment my best effort is to flash the device with an upto date original ROM and change the battery. It seems to help but I can't say it fixes them as I have not monitored how the reflashed devices perform yet. I will post when I have used the reflashed devices for a few months and see how they go on
radcarash said:
I will post when I have used the reflashed devices for a few months and see how they go on
Click to expand...
Click to collapse
Hi radcarash,
do you have any findings? I got the same issue with one Artemis, and it seams the battery change doesn't help at all. I'm just wondering if you found already another solution to cure this world wide problem.
cheers,
gigib

Need help with My s620- T-mobile dash

Hello there at first i want to say congrats to you guys for this wonderfull page.. You make a great job giving us all this info to make our phones better..
Well, The problem is that when i turn on the wi-fi the phone stay on like for 2min and the turn off.. i though was a battery problem but no.. when i turn on the phone againg have the same battery life.. some times it just turn off right away when i turn on the wifi..
At first i had WM 6.1 with the same problem.. Now i upgrade to 6.5 Evo Version and still the same..
So if you know any solution to this plz let me now..
Thank's!
suggestion #1: hard reset and reinstall ROM (it worked for me). Your battery life must be above 50%. After that perform a soft reset.
suggestion #2: how old is your battery? check if it isn't failing. I bought a new one after 1 year just in case..
hope it works.
jgrv said:
suggestion #1: hard reset and reinstall ROM (it worked for me). Your battery life must be above 50%. After that perform a soft reset.
suggestion #2: how old is your battery? check if it isn't failing. I bought a new one after 1 year just in case..
hope it works.
Click to expand...
Click to collapse
I should go with suggestion # 2, your battery must be in its final trip.
Well.. i figure out that the problem is no only with the wi-fi is also when i'm calling or using the camera... and then i try to turn it on and nothing.. i can use all thi stuff only when i'm charging the phone.
so.. i think i have to buy the battery
mamammg said:
Well.. i figure out that the problem is no only with the wi-fi is also when i'm calling or using the camera... and then i try to turn it on and nothing.. i can use all thi stuff only when i'm charging the phone.
so.. i think i have to buy the battery
Click to expand...
Click to collapse
this deffinitely sounds like a battery problem to me.
check ebay, you can get standard batteries for 2.50 real cheap straight from the manufacturer.

My Dash reboots

Heii y'll! i have a several problems with my t mobile dash! i purchased it and when i turn on all okay, but the cellphone turn off several times, reboots and reebots every 15 minutes making something in the cell or not. I go in the phone in power management and fix some setting and it dont do much but always do one once a day. I dont know.. the baterry come with the cell in bad status or what? thanks!!? i put a new rom of 6.5 3vo and still equal.
motherfuck23 said:
Heii y'll! i have a several problems with my t mobile dash! i purchased it and when i turn on all okay, but the cellphone turn off several times, reboots and reebots every 15 minutes making something in the cell or not. I go in the phone in power management and fix some setting and it dont do much but always do one once a day. I dont know.. the baterry come with the cell in bad status or what? thanks!!? i put a new rom of 6.5 3vo and still equal.
Click to expand...
Click to collapse
It sounds like a battery issue, you should buy another one. Have you tested your phone while charging? Does it turns off also? If not...that will be a good indicator that you definitely need to replace your battery. You can find cheap ones in ebay. You should check other threads where you can find your same issues http://forum.xda-developers.com/showthread.php?t=577635

[Help] Battery has died?

Hello guys
I have a problem, device and maybe a ? problem
Well, my battery has been acting a little weird lately but, I ignored it
But tonight I decided to try again the Fulmics 5.1 and his friends (heheh), suddenly after completing the process, I experienced a bunch of Reboots, then I found out that, my phone can't stay alive alone without a charger connected
It doesn't even boot without a charger...
Now I'm back to Fulmics 4.1 and... Still the same
I have read some reports here that warned me about this "issue"
So, guys, maybe it's the battery?
Shiningb said:
Hello guys
I have a problem, device and maybe a problem
Well, my battery has been acting a little weird lately but, I ignored it
But tonight I decided to try again the Fulmics 5.1 and his friends (heheh), suddenly after completing the process, I experienced a bunch of Reboots, then I found out that, my phone can't stay alive alone without a charger connected
It doesn't even boot without a charger...
Now I'm back to Fulmics 4.1 and... Still the same
I have read some reports here that warned me about this "issue"
So, guys, maybe it's the battery?
Click to expand...
Click to collapse
yup it's definitely the battery ? I've gone through like 5 since getting this phone
Still_living714 said:
yup it's definitely the battery ? I've gone through like 5 since getting this phone
Click to expand...
Click to collapse
What bothers me is the fact that it was working normally before I tried that New Fulmics thingie..
I even had close to "full" battery strength (lasting a lot)
And now I can't even try one of the official firmware procedures, because the phone can die on the USB!!
Here in this damned country that I live (and that I hate so much!!) It's very hard to find "original" batteries...
Shiningb said:
What bothers me is the fact that it was working normally before I tried that New Fulmics thingie..
I even had close to "full" battery strength (lasting a lot)
And now I can't even try one of the official firmware procedures, because the phone can die on the USB!!
Here in this damned country that I live (and that I hate so much!!) It's very hard to find "original" batteries...
Click to expand...
Click to collapse
yeah the battery won't give you any signs it's dying, it just dies lol. I got the deal that I got a free charging cradle and extra battery so I've always had backups. Why don't you get them from eBay? I've bought like 4 from eBay. I rotate all my batteries so I always have them charging ready to go

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