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Hello everyone, my first experience of upgrading the firmware is sadly failed and now my beloved m5000 is only a beautiful paperweight!!!
No key combination could start the bootloader nor soft or hard reset works.
When I connect it to mains charger, the right led goes red for few seconds and then goes off...
In the service manual I have read that this signal means hardware failure but because the fault is the consequence of a failed upgrade I don't thing that it is really broken.
I already tried to contact htc and orange for repairing but in Italy where I live it seems that the warranty isn't valid and services are very scarce.
Someone have an hint?
Thanks.
Try to do a hard reset, many manage to get that white screen.
Thank you for the suggestion but it doesn't work The phone is completely dead, except for the red led. Any key combination including hard reset simply doesn't work.
I suspect that the only way to resurrect it is to reflash using a jtag interface.
But unluckily I don't own the pinout!!!
take a look here: http://wiki.xda-developers.com/index.php?pagename=Instructions for those stuck on Boot Screen for instructions on how to use the mtty utility to bring your device "back to life"
There's additional information on the mtty utility in this thread: http://forum.xda-developers.com/showthread.php?t=259003
hope this helps
If you are on the bootloader menu...
Try to flash again a complete rom + extended rom + Radio
SOmetimes it can work again
sigh... thanks to everyone but I can't reach the bootloader menu: the uni is bricked!
My only hope is to find the jtag pinout...
Try holding down Light + power for at least 5sec. and while still pressing, do a soft reset.
If you dont go to BootLoader then try to increase the Hold down Light + Power some more.
This worked for me, could again get it active on usb and ran my original rom upgrade while it was in BootLoader mode.
If that dossent work, try the bootloader upgrade version at
http://wiki.xda-developers.com/inde...tion On How To Upgrade with Bootloader method
You can do the same with the two - - buttons, holding for more than 5sec. then soft reset. Should bring up the Reset with 0 or X to cancel.
But it just reverted to a brick every time for me with this.
BTW. do this with USB or Power Cable plugged in!!
another possibility is that your battery is low enough not to allow booting but is still able to light up the LED. it happened to me a few times that i was thinking it was completely gone and it was just low bat. remember that if you have a non booting device it may not even charge the battery anymore so you'd better ask a friend to lend you a charged one, just to be sure.
cheers!
Ill Buy The Brick!
au$200.00 in your paypal account upon a sale +50 to Australia.
Let me know...
Simon
Still Charging
I have 2 wizards and a universal... By mistake, i have tried to upgrade the G3 wizard but pluged the G4!!!!!...... So now i have abricked G4 wizard. Now when i plug the G4 it does NOTHING, it is completly dead, BUT is still charging the Battery!!!! I am sure of this because i have tested the battery in the other device.. So try the same on universal plug it in and wait a few hours it may charge the battery.
anyway, if you can't unbrick it, do me me know if u're selling it.
need some spare parts.
Suggestion
What you can also try is remove Activesync from your desktop, Restart your desktop, install Activesync again and connect your device.
It's word a try! Has something to with rapi.dll!
Cheers...
Leo
My failure...
Hello everyone, I've tried all yours suggestion one by one and step by step but without success.
My last chance to not consider this phone a complete loss is to sell it as spares/repair...
Does someone is interested?
P.S.: notwithstanding the phone is bricked it still charge the battery
Try holding the the two - softkeyes for longer/shorter time before you softreset while still holding them down.
Also try different intervals with the softbuttons while holding the Power + Light down, also with soft+Light & soft+power & power+light
all with different intervals.
Look closely at the screen after each try, to se if it goes to bootloader mode.
And remove SD card and Sim also.
I Hate Bootloader!
I have tried ALL of these power+light+reset suggestions and I STILL can't get into the damn bootloader menu! I just gave up and rip apart my JasJar every time I want to update it. For some reason the only way I can access this menu is by pulling the main battery and disconnecting the smaller(watch battery) one in the upper right hand corner and letting it sit for a couple of hours.
Come to think of it, when I use even the factory updates I don't even get a report on the update screen telling me what my current config is! So then I hit update anyway, the unit turns off, I lose my USB connection, it no longer charges, and I have to take the battery out. Almost like the PROGRAM can't even get it into the loader! This is probably how I learned to just yank the batteries when I want to upload.
Unless there is something different because I have an earlier model... I have no clue. Does the unit need to be running or something when I do this? I think this is a fairly elementary task but it just doesn't work. Has this happened to anyone else?
Yes, all my buttons are in working order = )
BTW after my last tear-down I have -
Bootloader: 1.01
Rom version: Ivan-2.60.00WWE
Rom date: 12/20/06
Radio version:1.14.00
ExtRom version: Modified
http://forum.xda-developers.com/showthread.php?t=247440&page=14 I think someone already suggested this, but just in case...
No chances
Well, today I've verified my battery and it works like a charm in the uni of a friend. Then the last possibility is gone.
Someone knows how to go ahead any further?
Hi,
My Universal fail to power on.
It do not enter boot loader with light + power + reset and show no signs of life. Batteries are both new and tested in other working units.
When connected to USB, PC reports "USB device not recognised"
I had ROMS flashed but failed at 99%. When reset the units did not power on or showed any signs of life.
It had been working fine up until the unsucssesful flash update.
I would like to be able to use it for work .
Please either post replies here or email me [email protected]
Your time and efforts will be greatly appreciated.
Regards,
quou
quou2006 said:
Hi,
My Universal fail to power on.
It do not enter boot loader with light + power + reset and show no signs of life. Batteries are both new and tested in other working units.
When connected to USB, PC reports "USB device not recognised"
I had ROMS flashed but failed at 99%. When reset the units did not power on or showed any signs of life.
It had been working fine up until the unsucssesful flash update.
I would like to be able to use it for work .
Please either post replies here or email me [email protected]
Your time and efforts will be greatly appreciated.
Regards,
quou
Click to expand...
Click to collapse
Please try to enter the bootloader mode in a bright room as it is very difficult to see in poorly lit environment. Till you enter the bootloader mode your device will not be recognised. Perhaps one of the three keys is getting released..the light button is the usual culprit. Once you are in the bootloader you can reflash.
Thank d_ranade for your answer.
I am sure the screen is 'all black' and I've tried to press the buttons several times.
I think the main problem now is how to enter the Bootloader.
I sometimes find it takes several goes to get into Bootloader mode. If not, have you tried a hard reset?
I've tried whatever i can do. Hard reset is useless too.
quou2006 said:
Hi,
My Universal fail to power on.
It do not enter boot loader with light + power + reset and show no signs of life. Batteries are both new and tested in other working units.
When connected to USB, PC reports "USB device not recognised"
I had ROMS flashed but failed at 99%. When reset the units did not power on or showed any signs of life.
It had been working fine up until the unsucssesful flash update.
I would like to be able to use it for work .
Please either post replies here or email me [email protected]
Your time and efforts will be greatly appreciated.
Regards,
quou
Click to expand...
Click to collapse
I have sent you a pm, it should help you.
-Jwrightmcps
Thank Jwrightmcps for your help, but i can not enter the Bootloader ,so can not use mtty to do more.
Unable to start/see bootloader
I seem to have the same problem with my upgraded universal which was working fine for about ten days. Then I installed TomTom on it and again it was all working that evening.
Then, when I turned it on the screen went blank (white), so I re-flashed it, but, part way through the screen went black, so I left it connected for further hour and nothing. I have since been unable to get it to do anything, it is not recognised by activesynch, it will not charge (either from the mains or the USB on either of the batteries) nor will it turn on or respond in any way.
I have unset ‘allow usb connections’. I have tried solidly for +/-10 minutes doing the backlight + on/off button and reset bit - repeatedly, with my wife helping to ensure all buttons were being pressed. All I got was a message from MicroSoft telling me that ‘One of the USB devices attached to this computer has malfunctioned and Windows does not recognize it’. The only positive thing is that every time I do it and depress the reset, the red LED flashes (provided I leave the USB cable in) but at no point have either of us been able to see any writing on the screen.
Any guidance (apart from where to take it for recycling) would be welcome…
It happened to me several times too. Even in the old ROMS. But had learned many things out of it. I removed the battery. Wait for several seconds or maybe minute before placing it back. And after placing it back wait again for some time before doing the "power + light + reset" (bootloader). At some point when I am in the bootloader mode already and reflashing, connected to the PC already, the screen went blank again. So I'm sure that something went wrong again. I repeated the procedure again (removing battery, placing it back etc...) and the reflashing continued. It takes patience (maybe).
After having experienced this so many times, I'm beginning to assume that it is not because the battery is "bad" or there is a problem on the ROM being reflashed. It is on how it (the battery) is connected to the unit. The reason why it does not turn on, charge even if connected to the charger, does not hard reset, does not react to anything... I just don't know.
One thing more, the procedure I said above sometimes does not work at once. But at least I managed to "resurrect" my device several times.
This I am sure, it is not in the ROM that is being flashed or the update...
Hope this helps,
Lelen
lelen, Thanks for your assistance. I tried last night, but it still could not enter the bootloader mode...
I have the same problem =( and i don't know what to do, someone told me that i have to change motherbord to resolve this problem, i hope there are some other solutions.
Dead Uni
I too had this problem. With the device not responding at all and not able to enter bootloader stops mtty from working.
Only way i could get it to work was to take it to an O2 shop to send it away for repair (luckily the O2 XDA range has a 2 year warranty and because its completely dead they cant tell the OS has been modified).
Unfortunatly like the previous post i think it can only be fixed by replacing the mainboard.
Hi all, i found this thread http://forum.xda-developers.com/showthread.php?t=291097&page=6
so many people have the same problem , and nobody found a solution? i can't believe that on all this universals died motherboard, and there is no way to fix it with some special cable or some programm.
yes,i post the last reply of the thread you mentioned above, but nobody can resolve it.
I recommend you remove the battery and leave it over night. Put the battery back on, ensure it is properly mouted and try booting it.
It worked for some, no idea why though. I'm actually suspecting a bad battery mounting, which results in the motherboard unable to detect a battery is iserted, thus refusing to boot.
finally managed to get mine fixed, mine was out of warranty too and sent it off to carphone warehouse express service, took 3 weeks but was fixed with a standard chargeable repair charge of £40
I have a somewhat similar problem but not from upgrading. I accidentally dropped the device after a successful upgrade and the screen got damaged. Someone picked it up, opened it and noticed it was on even though the screen was damaged, and then closed it back. By the time I got it back it was dead and could not come on again. I have since replaced the damaged screen, but the device will not come on and cannot enter bootloader either. The device get warm if the battery is left on.
coolbeans252 said:
finally managed to get mine fixed, mine was out of warranty too and sent it off to carphone warehouse express service, took 3 weeks but was fixed with a standard chargeable repair charge of £40
Click to expand...
Click to collapse
i guess thats what i will have to end up doing
anyone goten repairs done in north america?
( i live in western canada)
got the same problem
sofene said:
I have a somewhat similar problem but not from upgrading. I accidentally dropped the device after a successful upgrade and the screen got damaged. Someone picked it up, opened it and noticed it was on even though the screen was damaged, and then closed it back. By the time I got it back it was dead and could not come on again. I have since replaced the damaged screen, but the device will not come on and cannot enter bootloader either. The device get warm if the battery is left on.
Click to expand...
Click to collapse
hi..please let me know if your device is fixed and how you managed to fix it. my email id is [email protected]
http://forum.xda-developers.com/show...6&postcount=52
Hi.
My Artemis doesn't turn on, and doesn't even charge.
I don't know what has happened, it was in suspend mode, i pressed the power button, and the screen lights up all white.
I had to remove the battery to turn it off.
Now it doesn't do anything. I tried the soft and hard reset, but to no avail.
Is it dead?
PS: I left it without battery for a couple of hours, and it turned on, but then the screen turns all white, and it's dead again.
boot problem
Hi,
I have the same problem.
It doesn´t turn on and it doesn´t charge.
I don´t know how to flash the artemis. I can not enter in bootloader mode and I can´t sync it because activesync doesn´t work.
I remove the battery too but it turns off. I tried a soft and hard reset but
It does nothing.
any solution? please
Thank you
had a similar problem last month too. sent it back to htc authorised service dealer and was diagnosed with a faulty motherboard. luckily, it's still under warranty and they changed the MB. all functioning well now..
I've had five different motherboards and I'm still in trouble - I suspect there is a bad batch out there, as my original worked fine for about six months.... since then (its a long story.....)
Hy.
I have the same problem, can't even start by bootloader, sincer my batterry run out, i can't power up my artemis, any reason why ?
The battery is full .I tested on another artemis .
Edit: The only wrong thing I guess i did was flashing it to a touch rom, but it was all good till it run out of battery, if I sent htc to the warranty, they won't fix my problem because of the rom right ?
Hey guys, hoping you can help me with a problem with my harrier.
It was was working perfectly fine, and I replaced the touch screen (original screen was cracked) and it seemed to be working perfectly fine.
However one time, the battery fell out, and when i put it back (and ever since then) it showed the Pocket PC 2003 startup screen, and won't go any further then that.
Reseting didnt work, so I tried discharging the internal battery (by leaving the the battery off it for several hours), and then charging up the battery and charging up the internal battery.
That broke the cycle, now it showed the Welcome to Pocket PC, please touch the screen to continue - however touching the screen did not have any response. I tried hard reseting, and what do you know, back to the boot up screen only cycle.
Another thing, the boot up screen as soon as you turn it on, and then you can't turn it off and it's completely unresponsive.
I thought it's possible there was a loose connection inside, from when i took it apart, but i took it apart again and plugged everything in again, but it's still doing the same thing ~_~.
Does anyone have any ideas whatsoever?
Thanks!
Willuknight said:
Hey guys, hoping you can help me with a problem with my harrier.
It was was working perfectly fine, and I replaced the touch screen (original screen was cracked) and it seemed to be working perfectly fine.
However one time, the battery fell out, and when i put it back (and ever since then) it showed the Pocket PC 2003 startup screen, and won't go any further then that.
Reseting didnt work, so I tried discharging the internal battery (by leaving the the battery off it for several hours), and then charging up the battery and charging up the internal battery.
That broke the cycle, now it showed the Welcome to Pocket PC, please touch the screen to continue - however touching the screen did not have any response. I tried hard reseting, and what do you know, back to the boot up screen only cycle.
Another thing, the boot up screen as soon as you turn it on, and then you can't turn it off and it's completely unresponsive.
I thought it's possible there was a loose connection inside, from when i took it apart, but i took it apart again and plugged everything in again, but it's still doing the same thing ~_~.
Does anyone have any ideas whatsoever?
Thanks!
Click to expand...
Click to collapse
you could try flashing it back to 2003 use a shipped rom you ma still be able to download one from the service providers site or from the ftp read the ba wiki good luck
swampy395
yes!!!
Willuknight said:
Hey guys, hoping you can help me with a problem with my harrier.
It was was working perfectly fine, and I replaced the touch screen (original screen was cracked) and it seemed to be working perfectly fine.
However one time, the battery fell out, and when i put it back (and ever since then) it showed the Pocket PC 2003 startup screen, and won't go any further then that.
Reseting didnt work, so I tried discharging the internal battery (by leaving the the battery off it for several hours), and then charging up the battery and charging up the internal battery.
That broke the cycle, now it showed the Welcome to Pocket PC, please touch the screen to continue - however touching the screen did not have any response. I tried hard reseting, and what do you know, back to the boot up screen only cycle.
Another thing, the boot up screen as soon as you turn it on, and then you can't turn it off and it's completely unresponsive.
I thought it's possible there was a loose connection inside, from when i took it apart, but i took it apart again and plugged everything in again, but it's still doing the same thing ~_~.
Does anyone have any ideas whatsoever?
Thanks!
Click to expand...
Click to collapse
Soft reset to your BA, before the red software letters appear in the splash screen push camera and record buttons simultaneosly , if you do correctly simultaneosly three labels gonna appear, with camera and record buttons you can choose the labels and set "yes or no". set all to "yes" exept KITL, after do it press message button and your BA begin to boot, dont afraid for the white screen it take a moment
did you sort it? - I have been through this exactly. Pressing the camera and record buttons does not do anything in wm2003 and there is almost no delay before the boot screen appears.
I reflashed mine with ship roms and in all cases the BA froze at exctly the same place. Amazingly enough I fixed it by letting the internal backup battery go completely flat (took the main battery out for a few days), flashed with fresh ship rom and all was fine. Even works great with WM6.1
Worth a try, I tried so many things and none of them worked I was going to throw it in the bin, amazing how easy the fix was.
thanks for the replies.
Currently trying to find a rom for a CDMA blue angel.
Try this post, it does work on Vista.
I know that it is an o2 rom but will be fine then follow the steps to upgrade as before
Try this link
http://forum.xda-developers.com/showthread.php?t=281959
Hi folks,
first post but an important one. Important enough to join and hopefully get some answers.
My LTE Nexus 7 (running 5.0.2) bricked last night. It got stuck on the Google screen and I had no way to unlock the bootloader to flash a different version of the OS. SO this morning thinking I had nothing to lose I removed the back panel with the intention of tearing the thing down. Then it hit me. The common theory seems to be that it's the way the bootloader is not mounting the storage. So as the device never completely powers off what would happen if I cut the power manually. Hopefully a hard reset. So I detached the battery cable from the board and left it alone for a few moments. After popping the kettle on I returned, replaced the cable and tried turning on my Nexus. Lo and behold it works!
I have an unbricked device.
Which is great an all, but I have the proper tools and knowhow to delve into the hardware. More importantly though I'm trying to find out why that might have worked.
Any thoughts?
Has anyone else tried this as a solution to unbrick their device? Did it work?
There is a way easier solution, in case you didn´t know before Push the power button for a few seconds ( >5 seconds ) and it will shut down the device, the same way you are used to shut down a PC by holding the power button
Gorgtech said:
There is a way easier solution, in case you didn´t know before Push the power button for a few seconds ( >5 seconds ) and it will shut down the device, the same way you are used to shut down a PC by holding the power button
Click to expand...
Click to collapse
But surely that's not the same as disconnecting the battery?
Trev
It´s not the same but once you´re in a "boot loop", you have no chance of eg. entering the recovery. This is why you need a way to shut down the device first.
But in case even this "forced shut down" doesn´t help and you´re out of warranty, maybe it´s not the worst idea to open the device anyway since you´ve got nothing else to lose