Related
Guys--you won't believe this, but the problem is it's the NETWORK! If you have a GSM/GPRS XDA II running on T-mobile or Cingular in the US and you've been having problems with the gprs disconnect you're not alone.
I've spoken repeatedly to Dubai--they know it's an issue and they're working n a fix but don't have a time frame yet. I've downgraded to the original ROM and I've cooked the ROM using 1.40 and downgradng the caller ID files to the 1.17 build to eliminate the gprs disconnect problem.
NOTE: if you use a goodlink or other push technology this is a pretty good fix, but the problem still comes and goes because the problem is the NETWORK!
I get a t-mobile tech I know to level with me today on the phone. The fact is, the 'internet.3.voicestream.com answering modem disconnected please check your settings or reset your device' message is occuring because there are intermitent problems on the t-mobile (and he claims cingular as well) networks do to infrastructure damage. It seems some of the e-mail servers and answering modems were clustered in the south. T-mobile knows this but isn't talking about it.
So, before you strip your device down again and rebuild from scratch (AGAIN!), soft reset. Use the phone and disconnect the gprs. Try again later. The network may be up then.
Damn, I wish they had told me that before. I've spent weeks and days rebuilding this device with different ROM versions.
Right now I'm back on ROM version 1.02 that shipped with the IMATE (PDA2K_CDLWWWE_11222_169_10200_ship.exe you can download that fromt he IMATE web site or from onthe gosolutions via FTP) device because that's what certified with the goodlink license. Can't hurt. Then I can yell at goodlink too.
But so you know the issue looks network related!
oh good grief......I was seriously about to do something like that and decided to check the forum out one last time before i did.....and am I grateful that I did!!!!
I used to be able to connect to the TMobile GPRS network pretty ok...now I have to either toggle the flight mode or soft reset it every time just to get it to connect.....no amout of tweaking the connections or even the clubimate CAB file have made no difference....I have the 1.40 and the radio is at 1.12...and as I mentioned, it was working last week...and now its this...I didn't want to upgrade to the radio 1.13 and after seeing this,I am going to wait......I have had enough of my PDA2K crashing on me..... :x
Could I please be so greedy as to have a Orange-UK only thread?
I am been reading and searching in earnest to see what other peoples experiences are with the various Radio ROMs. It seems most people are happy with 1.38.00.10, although seems to be a few instances of people sticking with older versions because of battery life/drop outs/data freezes. But I am unable to establish what other people are experiencing in the UK on Orange's network.
I am well familiar with the Radio ROM 1.38 + WM6 - good or bad? thread, but not many people in there commenting on Orange UK.
If you are on Orange UK, please can you share you experiences here?
My own experience has been thus.
Before upgrading to WM6, was on stock M3100, which had Radio 1.06 I beleive. This worked flawlessy with push email (Exch 2003), and never had any problems at all with it. This was also the case when I upgraded to LVSW 20070315, leaving Radio Rom as was.
Then I upgraded to Black 2.0 last week, and did the Radio to 1.34 with it. I didnt notice any problems at first, or rather didnt take much notice of not getting email notifications whilst at work. But on Friday I realised the Data connections were freezing.
I have tried going to 1.38.00.10, to 1.35, back to 1.06, even 1.27. Have also tried going back to LVSW 20070315, and am now on LVSW 20070408
I have narrowed it all down to the "common" problem in swicthing between GSM and 3G. At home I seem to be between 3 transmitters, and swicthing is common. Hence the problems I was having Friday.
The Excellent commmgrpro has helped here. Also Bandswitch.
Anyway, with Phone set to GSM only I have no problems. Odd thing is, driving to Sheffield and back yesterday (dont mention the football!!), with phoen set to Auto, I had no problems at all.
Yet at home, and at work, on auto the data connection freezes.
So.... Whats everyone else using on Orange?
i've been using rom 3.23.0.2 with radio 1.38.00.10 on a spv m3100. this device is been freezing like you described in your post, thing is, it's become unuseable since you have to reboot after the freeze and it happens almost continiously... driving me insane.
if anyone knows of a way how to get back wm5, i'd appreciate it!
freben
When I upgraded a while ago I was wondering the same thing. The only negatives re 1.38 at the time seemed to come from orange UK customers so I went for the 1.27 radio and it seems fine.
Have not yet stepped up further, and at the moment, see no reason to.
Especially as I can even get the H now and then. (If it aint broke...)
@Phil, I've "gone black" (v 2.0) with Radio 1.38.00.10 - only since Saturday, so it may be too early to tell. I've got a push email account with Mail2Web, which I don't tend to use that regularly - it's good for aggregating lots of mail stuff when I go away on business, but my data package ain't up to much (don't get me started ) so I only switch it on when required.
Since installing the new ROM/Radio/SPL, my M3100 seems to be much better than it was prior to the update. I've reinstalled all my apps (apart from PPCProfilesPRO - I'll do that tonight) and the phone seems really stable - no more random lockups when taking it off charge and only a couple of "slowdowns" when ending calls, or if Activesync'ing....can't really complain if I'm honest
I'll keep an eye on things - and maybe switch on the Exchange push email for a couple of days - and I'll post again if the situation changes.
Cheers,
Mark.
PS - Message for @freben; read MrVanx's guide on downgrading to WM5 - see THIS POST for details of how to find it.
MrVanx kindly provides a guide here: http://www.mrvanx.myzen.co.uk/hermes_guide/Downgrade/
Do please read very carefully before trying it
Yep...1.27 for me. No real radio problems to report.
Spent a couple of weeks with WMXL 2.0 and the last two weeks with Black 2.0. Both work fine with Orange with 3g (inc HSDPA) and voice. Direct push/web/pop email all fine.
One freeze this morning (first one in two weeks) but dont know if it was radio or os or an app?
Can;t compare with other radios but simply can say am happy with 1.27 (hence why I havent tried 1.38 etc)
Having no problems with set up in sig.
had the freezing with the stock set up.
Could/should we be more scientific here and use one of the many web2.0 survey sites to do a ROM/OS survey to find the right mix?
with a little effort we could then find the most reliable Radio ROM and view by Country/OS/carrier/etc.
just a suggestion..
Mark Crouch said:
but my data package ain't up to much (don't get me started ) so I only switch it on when required.
.
Click to expand...
Click to collapse
@Mark,
try Orange World Browsing, 8ukp for unlimited data access 24/7
Give O a call on 150 and then the billing option, 4
Orange World Browsing is what is what the O rep told me it was listed as. I think one of the key points is the cost, it’s 6.81 exc VAT or 8 inc VAT, that’s the way to check you have the right package.
And you need to be on a 35ukp per month tarif or more to get it.
apologies for off topic post!!
(I was told it was Orange World Unlimited)
unwired4 said:
(I was told it was Orange World Unlimited)
Click to expand...
Click to collapse
My bill confirms it as Orange World Browsing -although I too thought it was OWU.
Not sure if it is still so hard to get as it once was.
Sheep_Head - Well, I am definetely up for using a survey site - any recommendations?
I gave re-flashed my phone back to Black 2.0. Seems to be what most people are using here (IMHO). Have tried Radio 1.27, 1.38.00, and right back to 1.07.
With a totally clean device (i.e. straight after flashing), setting up the orangeinternet connection manually, the thing just wont connect to 3G. Only when I have Band set to GSM will it connect.
Jeez!
I am now in the process of going back to an Orange WM5 rom, to see if it makes any difference, (albeit the Romanian one, so will have to reset the internet connection).
Getting mildly frustrated now.
OK, I'm now back to Orange Radio version, and Orange WM5 -(Romanian!)
Entered Orange Internet settings. And have gained nothing. COnnects via GSM, but not via 3G.
Grrrrrr....
Spoke to Orange CS - no reported 3G problems in my area (well, what about me???).
What's the panel's opinion on sending a phone back to O with OliPro's bootloader on it? (well, and the Romanian Rom, but they prob wouldnt spot that).
I have insurance etc, so would get a replacement in advance....
philg2000 said:
OK, I'm now back to Orange Radio version, and Orange WM5 -(Romanian!)
Entered Orange Internet settings. And have gained nothing. COnnects via GSM, but not via 3G.
Grrrrrr....
Spoke to Orange CS - no reported 3G problems in my area (well, what about me???).
What's the panel's opinion on sending a phone back to O with OliPro's bootloader on it? (well, and the Romanian Rom, but they prob wouldnt spot that).
I have insurance etc, so would get a replacement in advance....
Click to expand...
Click to collapse
dude as a last ditch attempt can you try out flashing LVSWs latest ROM?? Make sure your settings are good and post the results?? (it wont take long)
Hey guys - mega useful thread.
I 'thought' I had solved all of my woes and was feeling bloody smug with myself as I thought I had managed to keep the stupid questions down to a minimum. After reading this obviously not .
I am running Black v2.0 (happily) and the rest of the handset is as per my sig block but I have removed spb pocketbooks and replaced it with shell. I thought it was all working correctly but I am suffering the same connectivity issues as yourself (gprs and not 3G).
Also - and I have read the threads but still not working (was going to try again after a re-re-re build I still have no VM notifications.
Anything I can help with or test let me know and I will do what I can.
Bezman.
wberesford said:
Also - and I have read the threads but still not working (was going to try again after a re-re-re build I still have no VM notifications.
Bezman.
Click to expand...
Click to collapse
I have just tested the voicemail fix again since my reinstall and the certificates cab plus installing the sms dll has always worked for me.
Are you having any specific issues with it?
CrazyC,
I am struggling with the whole copying over of the .dll file in the widows directory. Like I said I have done a search of the wiki on VM notifications etc and followed the directions. I have attempted using Activesync but keep getting a response saying that the destination is in use. I have tried directly on the handset (not expecting it to work) and it doesn't and finally I tried by using Total Commander. Still no joy. I will keep going with it though as I was thinking about building again from fresh anyways, and then attempting the vm notification from clean.
Gonna wait out for black v2.5 before I do that however.
Cheers for getting back to me though!
Bezman.
mrvanx said:
dude as a last ditch attempt can you try out flashing LVSWs latest ROM?? Make sure your settings are good and post the results?? (it wont take long)
Click to expand...
Click to collapse
Hmmm... I dont think that will achieve anything. I have had the latest LVSW ROM on there a while bad, with the same problem.
I'd really like to hear from anyone who has returned a flashed M3100 to Orange.
wberesford said:
CrazyC,
I am struggling with the whole copying over of the .dll file in the widows directory. Like I said I have done a search of the wiki on VM notifications etc and followed the directions.
Bezman.
Click to expand...
Click to collapse
The only way I have done this recently is using Resco File Explorer. You need to go into the Options menu to ensure you can see all files, then copy the sms_providers.dll into the \Windows directory. It warns you, but if you say yes it lets it happen. I have done this numerous times (have flashed my phone about 10 times recently!) without any problems!
wberesford said:
CrazyC,
I am struggling with the whole copying over of the .dll file in the widows directory. Like I said I have done a search of the wiki on VM notifications etc and followed the directions. I have attempted using Activesync but keep getting a response saying that the destination is in use. I have tried directly on the handset (not expecting it to work) and it doesn't and finally I tried by using Total Commander. Still no joy. I will keep going with it though as I was thinking about building again from fresh anyways, and then attempting the vm notification from clean.
Gonna wait out for black v2.5 before I do that however.
Cheers for getting back to me though!
Bezman.
Click to expand...
Click to collapse
First few times I did this, it just copied OK with the file explorer. Most recently tho it gave me the same error - so I went to the zip file on my ppc and told it to extract directly to the windows folder, said yes to overwrite and it did. Maybe worth a try. (install the certs first incase it makes a difference.)
SMS Providers CAB
To make my life easier I put the sms_providers.dll from WM5 into a CAB. To install make sure you've installed the sdk certificates (http://forum.xda-developers.com/attachment.php?attachmentid=35814&d=1174572298) first and then install this cab - a soft reset is requested at the end of installation and is required.
I've tested this on the latest LVSW ROM and it works perfectly, hopefully will overcome peoples issues with copying this file.
Hey guys,
I recently upgraded my T-Mobile UK MDA Compact III to WM6.
I now have an intermittent problem with the GPRS/Internet. Basically, if fails to connect.
From what I've read, I think I need to delete my current connection settings, and then run the CAB from the WM5 Rom.
Has anyone on T-Mobile UK, done this with success? If so, can you point me in the direction of the CAB file you used?
Cheers,
Tim
I just set mine up manually.
Go to T-Mobile Website, click on phone support
http://www.t-mobile.co.uk/help-and-advice/phone-support/
enter your phone number and follow instructions for setting up MMS and you get a .pdf with instructions to set up both GPRS and MMS.
Delete any current settings and follow the above instructions.
I too am getting these issues. I have recently upgraded to the WWE dopod WM 6 rom (official HTC release) 3.7.707.1. I started to notice that if my phone was out of reception for any amount of time GPRS would fail to reconnect until a soft reset was performed. I have added the radio 02.94.90 to try and resolve this but no joy. I have added the GPRS settings exactly as per the TMob site again no joy. GPRS Auth is set to PAP which I think is correct.
One point to note is that I have not installed any items from the Dopod ext rom.
Once I have soft reset the connection will be fine until I lose reception again.
Hi,
Same issue here with all WM6 ROMs I've tried so far (to at least some extend). Most noticable is irritating behavior in Google Maps with WM6. In WM5 when the connection is unavailable the GPS tracking just continues till data comes in again. In WM6 the result is an error message. It's one of the reasons that makes me consider going back to WM5 for quite a while now. New features are nice but if old ones aren't at least as solid as before it makes no sense when you need them.
Recently I bumped into the every same issue you describe (requiring a soft reset) with B&B 3.7.. Which is a step worse in terms of stability then what I experienced before. At the same time there have been periods that I don't bumb into the issue. So I'm not sure what the cause is. My guess is that it's triggered when you've been in a bad reception area for some time.. But I don't have any hard facts to confirm the exact trigger of the problem.
Al66 said:
I too am getting these issues. I have recently upgraded to the WWE dopod WM 6 rom (official HTC release) 3.7.707.1. I started to notice that if my phone was out of reception for any amount of time GPRS would fail to reconnect until a soft reset was performed. I have added the radio 02.94.90 to try and resolve this but no joy. I have added the GPRS settings exactly as per the TMob site again no joy. GPRS Auth is set to PAP which I think is correct.
One point to note is that I have not installed any items from the Dopod ext rom.
Once I have soft reset the connection will be fine until I lose reception again.
Click to expand...
Click to collapse
I thought i'd try hard resetting my phone today to see if it would help but still no joy. the problem appears to affect voice as well as data and only occurs after at least 15 - 20 mins out of reception.
any ideas folks? I would go back to wm5 but the tmobile rom isn't available.
Hi All,
I have thesame problem previously with my Wizard. Found out that one my today plug-in is the culprit. The plug-in is "Battery Status Today ......" the one that shows the , Operator's name, speed, temp, V, A etc of your PPC on the today screen.
I dunno whether this is true and working for anyobe but in my case, my GPRS back to normal after after disable the plug-in. You can try the same too.
Other way, is to disable all non-standard today plug-in, test your Egde/GPRS with connect and disconnect(pressing the red button for more than 3seconds).
Activate one plug-in at a time and do the same test. Hopefully, you can indentify the problem and solve it.
regards,
morisa
Downloading the O2 ROM to see if that helps.. I have a feeling it might resolve this issue (fingers crossed!). I will post back here if it does.
Cheers
Alex
Once off the tube this morning my phone connected straight up and downloaded my emails. I hope I'm not speaking too soon but I think the O2 ROM has resolved the issue which would suggest it is a bug in the Dopod SEA ROM.
I will probably get the radio upgraded to 02.94.90 at some today and test that too.
Cheers
Alex
02.95.90 is now available
The problem is one of the most annoying ones you can have: it appears only from time to time and you don't know when and even when it does you don't notice.
Simply my phone is not accessible for others even it shows full range and so on. The message "...the phone is switched off...". This problem occurs in as far as I remember 3 releases of ROMS (full, vanillas, etc). The radio ROM was also changed. I don't remember having such issue in early WM6 or in original 2005.
Since it's not related directly to any of the releases I post it as a new thread.
Now I have 3 options:
1. Downgrade to 2005
2. Throw the unit through the window, wait until end of contract and buy an iPhone
3. Try to fight with T-Mobile UK - which is not really an option since I just recovered from fighting with Orange for over a month
Does any of you experienced such problem?
Any known issues with downgrading to 2005 like ISPL required before flashing original ROM?
Any suggestions?
Adigital said:
...
Any known issues with downgrading to 2005 like ISPL required before flashing original ROM?
..
Click to expand...
Click to collapse
Well, I got the answer - couldn't wait and did the downgrade using original ROM. If anyone interested it went without problems. No ISPL needed. Connected, fired-up the exe file and worked OK.
I'll see how about the availability problem.
Ok, seems that it's only me having the conversation ;o)
I apologize for the thread location - it doesn't seem to be related strictly to WM6 anymore as I...
...installed WM5 and did some tests:
(I have voice mail switched off)
- Call waiting enabled = no calls allowed when GPRS active
- Call waiting disabled = no calls when transferring data (large file) but received when no transfer
- Used W660i SonyEricsson handset - could receive calls regardless of GPRS activity
Rang T-Mobile tech support where they told me that this is network feature that when internet connection is active no calls are allowed and since my voicemail is turned off all callers get message that my phone is switched off. In the light of GPRS specification and my tests this is a bull****.
Now I'm asking anyone on UK T-Mobile Web'n'Walk and who wants to help - please do such test. Just try to call your number from different phone when opening a web-page.
This is pretty important to me - I need internet on the move and don't want to get rid of my MDA.
Thanks in advance!
Hi there,
I'm on T-Mobile UK too and I ran some tests myself and found that you are absolutely correct. When you transfer data you cannot receive phone calls.
I've got an O2 device with me I can do some more tests on and I'll also try and borrow my Wife's Samsung and test that too. I'll post my findings here.
Cheers
Alex
ok, i've just tested this on an O2 3G device and there was no problem, next to try a none windows mobile t-mobile phone.
seems this problem has been around for while and on other networks.
http://www.freenfo.net/mobile/archive/index-t-64022.html
ok, final test and conclusion.
I tested the same o2 phone as above but in a NON 3g area (i.e. gprs only) and found the exact same issue.
conclusion: this seems to affect all types of phone and multiple networks but only when using gprs NOT 3g.
I'm suprised we havent heard more about this problem.
cheers
Alex
Thank you Alex very much for your help.
I did some research on the topic last night and found the same info as guys in the thread your linked. It must be that T-Mobile UK operates in NOM-2, which allows to suspend GPRS session only when no data is transferred. When packets are transmitted the device doesn't 'see' incoming calls as it's 'busy' with dealing with the packets. NOM-1 is 'able' to encapsulate information about incoming call into one of the packets and the device is notified about - so it can react, suspend the transmission and pick up the call.
The fact is that our MDA/Artemis uses Class B of GPRS which doesn't allow simultaneous CDA/GPRS at the same time. Even if it can suspend active data transfer it is the network that has to support that feature.
What I must notice is that I had lot more problems wiht this when I was using WM6. It seems that there were some packets transmitted by the system or something. I had my mail set to check servers every 15 mins at the beginning but lately ony once an hour or two. Other soft that could transmit anything was Weather module from SPB or Touch. Now when I'm on WM5 and was checking the issue during loading a page I was unavailable but as soon as a page was completely loaded my phone was accessible back.
My surprise is that if the 'issue' seems to be quite normal and there is nothing to do about it why I couldn't find any info about it here. Doesn't it affect anyone of our community?
I may be wrong with the WM6 expirience but still. If WM6 works fine in that respect it must have happened that someone missed a call when browsing the net.
i hadnt noticed to be honest
mugglesquop said:
i hadnt noticed to be honest
Click to expand...
Click to collapse
Did you try ringing your phone when it was loading a long page or downloading a file?
TBH I think I've noticed it just as much on WM6 as I did (or didn't) on WM5, I think I put these odd voice mails turning up down to weird WM issues! Now I know the truth though.
Obv. there isn't a lot we can do about this and I'm not prepared to turn off my Windows Live Mail or my direct push. I think we just have to wait until our contracts are up for renewal and get over to a 3G device - I'm liking the look of the Touch Cruise myself, or the Touch Dual if I want that keyboard back and by the time my contract is up I think they should be on T-Mob UK.
does the same thing happen in Edge areas or as that rolls out will the problem disappear?
I'm not sure about how EDGE works but the problem affects GPRS rather than 3G due to the fact that GPRS and the incoming call are submitted alongside each other and 3G is seperate. I don't think t-mob uk have edge running yet so I can't test, perhpas some else can test for us.
Bro.. My first 3rd party ROM is the Touch 3.0.. and yes.. my connnection did go off once a while (no bars as well).. that was kinda irritating. I have to go to connection manager and toggle my data connection or something like that, before my phone will get the GSM signal.
And yea.. the original WM5 and WM6 have no such issues.. I wonder if this is because of the new radio version..
Hello there,
What I Have: Att 8525 Herm100
Rom: Att's Mobile 6
Everything is stock but the extended life battery
The problem I am having is when ever I try to activate my WiFi the phone doesn't do anything. I am not sure if there is a wifi card or not but that's want I want to know. I have tried everything from activating it in com manager to going into the settings and activating it manually and nothing happens it acts like I didn't even hit the button to activate it. Is there a wifi card in the phone or is it integrated on the motherboard in the phone. Note: I bought this phone off e-bay and the wifi never worked when I received the phone.
I am new here and if there is a post about this already I am sorry.
I hate it when that happens.
To begin, there were two ATT OEM WM6 roms relevant to the 8525 that I noticed deep in the bowels of XGA.
I chose the later file (higher revision numbers) I found it here:
http://wiki.xda-developers.com/index.php?pagename=Available Original Shipped WM6 ROM Versions
From comm manager when I click the tower button on within a second the spinning windoze icon shows something is happening. It then starts "sniffing" for my preset wifi connection (ATT supplied 2wire portal 802.11g).
Now, if yours does not show the spinning windoze working icon when you turn on wifi? There obviously is a problem. This could be software, or hardware related (duh). If there is no error message related to "wifi is not an option, unavailable, or screwed" then my first guess is there is something missing or damaged in the ROM update that was applied to your device. As far as I know all 8525 (herm100) were shipped with wm5. It had been mentioned in the volumes of xda that the first AT&T WM6 rom was a little buggy. Try the later released AT&T WM6 update.
It was a run file so no muss no fuss. Sync the phone run the update from the pc, three minutes later the phone is flashed to ATT WM6 professional.
You could take it to a ATT shop? But, I think that without a doubt they would hand it back and say you need a new phone with a 20 year contract and 3g data plan even Obama would blush at.
Try the hard reset. take a picture of the startup screens so you have the numbers and see if the wifi startup is working after the reset. If not then compare the numbers to the above mentioned roms. If the indications are you have the first issue of WM6 from ATT try flashing the second release. If that still fails then your device could indeed have a hardware problem.
The wifi is indeed built into the system and if that chip on the board is not working it could be a overly expensive problem. Possibly a shop has a working board they would swap out cheap? Otherwise, it is a fun phone you can keep notes on, run gps software if you have a bluetooth gps receiver and software like tomtom.
To be honest the wifi on my 8525 has been convenient when around the house to check the local weather radar when I hear a thunder outside, or browse headlines from the porcelain room or even leave messenger turned on incase a gamer friend is looking for someone to get shot up in a game.
I have used the live search voice thing to amaze the neighbors once. But, the limited range of wifi is a real drawback to how truly wonderful that addition could be.
HELP Please! Wi-Fi not working!!!
Hi to XDA all users !!!
MY Hermes - HTC TyTN [Herm200]
I bought HTC Hermes myself year ago.
there was flashed a WM5.0, I've just downloaded from here HARD SPL & WM6,1 (Custom) Flashed.
Wi-Fi will works on WM5.0.
Well here I am at 6.1 flashed and now is not working Wi-Fi. When i pressed Power ON - loading long and nothing happens.
Other methods are also tried on Commanager and Settings - but did not help.
What do I need to do my dear.
HELP!
Thank you for your attention!
Hi Nurk.
Since the wifi worked on wm5 but failed after the 6.1 flash. I would guess the problem is in the 6.1 components. You might start with contacting the kitchen rom you employed for WM6.1 thread and see if this has happened to others. Next step would be to check the radio rom version. I did see on xda an assortment of Radio roms.
If your not totally in love with the current rom you have flashed? Try another 6.1 or even a 6.5 and see whats poppin.
and what you have in HKLM\Software\HTC\CommManager\WLAN\DeviceName?
utak3r said:
and what you have in HKLM\Software\HTC\CommManager\WLAN\DeviceName?
Click to expand...
Click to collapse
I have get this from registry:
HKLM\Software\HTC\CommManager\WLAN\DeviceName - {98C5250D-C29A-4985-AE5F-AFE5367E5006}\TIACXWLN1