I've recently got the JB update so I installed it, or atleast tried. Because when I try to turn on my phone again it gets stuck on the HTC logo (White screen).
I think somehow my battery went down during the installation and now I can't access my phone anymore.
It's a clean phone, no costum ROM and I haven't rooted it in any way.
Is there a way to fix my problem? (Preferably withour rooting it.)
I tried holding the power and volume down buttons and then selecting recovery but that doesn't work as I just end up getting stuck on the black screen with the Red triangle.
Regards
Sarcks
Sarcks said:
I've recently got the JB update so I installed it, or atleast tried. Because when I try to turn on my phone again it gets stuck on the HTC logo (White screen).
I think somehow my battery went down during the installation and now I can't access my phone anymore.
It's a clean phone, no costum ROM and I haven't rooted it in any way.
Is there a way to fix my problem? (Preferably withour rooting it.)
I tried holding the power and volume down buttons and then selecting recovery but that doesn't work as I just end up getting stuck on the black screen with the Red triangle.
Regards
Sarcks
Click to expand...
Click to collapse
Try going into HBOOT
Hold down Power button & volume down buttons together when the phone is switched off. This will take you into HBOOT.
Select Recovery using the volume down button and press power to select it.
Hopefully it is able to recover and re-flash the firmware.
nookcoloruser said:
Try going into HBOOT
Hold down Power button & volume down buttons together when the phone is switched off. This will take you into HBOOT.
Select Recovery using the volume down button and press power to select it.
Hopefully it is able to recover and re-flash the firmware.
Click to expand...
Click to collapse
That is exactly what I did, but I ended up on the black screen with the triangle (As stated in my first post).
Sarcks said:
(As stated in my first post).
Click to expand...
Click to collapse
Doh missed that bit Sorry to be of little help. Hopefully someone else can proffer a solution.
if it's an unrooted phone, HTC have been very good at fixing phones bricked during OTA in my experience (2 day turnaround)
When you see the phone with the red triangle before you want to enter the recovery press vol - and the power button.....or at least the vol - button. Can't recreate it as i am on a custom recovery. You will bypass the red triangle and will enter the recovery. Maybe a cache wipe wil do, or a factory reset !
MarcelHofs said:
When you see the phone with the red triangle before you want to enter the recovery press vol - and the power button.....or at least the vol - button. Can't recreate it as i am on a custom recovery. You will bypass the red triangle and will enter the recovery. Maybe a cache wipe wil do, or a factory reset !
Click to expand...
Click to collapse
I've tried the factory reset be just like the normal boot it gets stuck on the HTC logo.
Clearing the cache might work but doesn't your phone needs to be rooted for that?
Sarcks said:
I've tried the factory reset be just like the normal boot it gets stuck on the HTC logo.
Clearing the cache might work but doesn't your phone needs to be rooted for that?
Click to expand...
Click to collapse
I cant recall if wiping cache is an option in the stock recovery !?
One can erase cache using 'fastboot erase cache' after getting the phone to restart in fastboot mode. See here and go to the 'Try this first' section. Hope this helps.
Sarcks said:
I've recently got the JB update so I installed it, or atleast tried. Because when I try to turn on my phone again it gets stuck on the HTC logo (White screen).
I think somehow my battery went down during the installation and now I can't access my phone anymore.
It's a clean phone, no costum ROM and I haven't rooted it in any way.
Is there a way to fix my problem? (Preferably withour rooting it.)
I tried holding the power and volume down buttons and then selecting recovery but that doesn't work as I just end up getting stuck on the black screen with the Red triangle.
Regards
Sarcks
Click to expand...
Click to collapse
Sounds like hboot version problem with JB upgrade, what version of HOX you have? what version of hboot? , maybe we can unlock your phone and recover the system with custom rom and then rollback to stock rom.
Regards
I have a problem on my device I tried to replace rum and stuck in the middle and I turn on the phone it shows the logo of LG and stuck I also tried to burn Boot New Way rows CMD and after that I tried to reset the device I thought I left Rikover no Rikover so I can not install a device can a detailed guide of someone who knows it all because I am concerned that your device will not work Thanks in advance.
TheLgMan said:
I have a problem on my device I tried to replace rum and stuck in the middle and I turn on the phone it shows the logo of LG and stuck I also tried to burn Boot New Way rows CMD and after that I tried to reset the device I thought I left Rikover no Rikover so I can not install a device can a detailed guide of someone who knows it all because I am concerned that your device will not work Thanks in advance.
Click to expand...
Click to collapse
Try to go into recovery. Turn off your phone and turn your phone on with the power button + vol down. When the phone turns on,let go and press the same combo buttons again for a few seconds until it shows a factory reset. Click yes for both ( no it won't delete your data) and it will take you to TWRP
ןIt's still not working and I tried it yesterday and now it does not work because it is installed on the device Recovery So how do I solve this problem please help me!
Thanks in advance.
xmagiicsx said:
Try to go into recovery. Turn off your phone and turn your phone on with the power button + vol down. When the phone turns on,let go and press the same combo buttons again for a few seconds until it shows a factory reset. Click yes for both ( no it won't delete your data) and it will take you to TWRP
Click to expand...
Click to collapse
I can not go into recovery it does not give it to boot sends me what it is ??
Might not have installed correctly the operating system ??
sorry dable post
TheLgMan said:
I have a problem on my device I tried to replace rum and stuck in the middle and I turn on the phone it shows the logo of LG and stuck I also tried to burn Boot New Way rows CMD and after that I tried to reset the device I thought I left Rikover no Rikover so I can not install a device can a detailed guide of someone who knows it all because I am concerned that your device will not work Thanks in advance.
Click to expand...
Click to collapse
I have a stock T999L that was stuck in a bootloop after a factory reset. I downloaded the current firmware from Sammobile and flashed it via ODIN 3.10.7 thinking it would fix it. Now it gets to the T-Mobile animation screen and stays there. The volume up button doesn't work, it's stuck so I can't use the volume down button either. I was able to to get it into download mode via the jig method. I have flashed the firmware three times already hoping that one would take. Any ideas would be helpful.
Sounds like you need to perform a factory wipe in stock recovery before the phone will boot.
audit13 said:
Sounds like you need to perform a factory wipe in stock recovery before the phone will boot.
Click to expand...
Click to collapse
How would I do that without the volume buttons?
I'm not aware of a way to wipe with a volume button unless there is a way to wipe using adb or fastboot commands.
audit13 said:
I'm not aware of a way to wipe with a volume button unless there is a way to wipe using adb or fastboot commands.
Click to expand...
Click to collapse
I can't get into recovery without the volume buttons, correct?
Not that I know of.
Are you able to solder a new power button to the motherboard?
Not really. I guess I'll have to buy another for listed for parts and snap a new one in it's place. Thanks for the help. I'll click your first reply.
Ebay has the volume button flex cable for between $2-$3.
I was at work the night before, and my capacitive buttons stopped responding, so I went for a restart in hopes they would kick back on, this just caused my phone to enter a boot loop. Soft resetting and hard resetting both continue the loop, trying to enter recovery mode throws me back into the loop, entering download mode locks the phone on the small HTC screen. I tried to flash the current RUU onto the phone, but it won't proceed with the install due to a low main battery error despite the fact I've had it charging for 6 hours. The only thing I can think of doing now is sending it back in hopes they fix it, but theres a lot of information I ignorantly haven't backed up, and now can't access before sending it back.
If anyone has any helpful tips or ways to move forward I would be grateful.
you might be able to intervene in the process. when the phone restarts (ideally right after it restarts), hold Volume Down until the grey HTC logo appears, From here, you are in the download menu (or what is now basically the fastboot). If you are stock, you can unlock the bootloader if you havent already and flash a custom recovery (TWRP). Being in TWRP will give you USB access to your phone. And it will provide the ability to flash ROMs, including stock ROMs. Beyond that, you could always try a factory reset from either the download or the bootloader, but not much else I think you can do.
Someone might have more information than me though
silegeek said:
you might be able to intervene in the process. when the phone restarts (ideally right after it restarts), hold Volume Down until the grey HTC logo appears, From here, you are in the download menu (or what is now basically the fastboot). If you are stock, you can unlock the bootloader if you havent already and flash a custom recovery (TWRP). Being in TWRP will give you USB access to your phone. And it will provide the ability to flash ROMs, including stock ROMs. Beyond that, you could always try a factory reset from either the download or the bootloader, but not much else I think you can do.
Someone might have more information than me though
Click to expand...
Click to collapse
Doing what you said flashes the grey HTC logo, but then goes back to looping.
Snickie12 said:
Doing what you said flashes the grey HTC logo, but then goes back to looping.
Click to expand...
Click to collapse
Try the same thing, but this time with Volume Up, hold it until the FTM menu appears. From here, you should be able to access the bootloader.
If that also does not work holding Volume Up and Down at the same time takes you straight into the bootloader. Sadly, unless you are S-OFF, there is not a lot you can do from this menu. I dont think it accepts the fastboot commands, particularly fastboot flash commands. But if you can get into the bootloader, and then try each option, download, recovery, etc.
If you get into the recovery, it will be stock (unless you flashed a custom ROM). You have to press volume up twice to access the options, but if you get stuck, hold volume down and power and the touch keys on the bottom flash. After about 15 flashes the phone reboots.
silegeek said:
Try the same thing, but this time with Volume Up, hold it until the FTM menu appears. From here, you should be able to access the bootloader.
If that also does not work holding Volume Up and Down at the same time takes you straight into the bootloader. Sadly, unless you are S-OFF, there is not a lot you can do from this menu. I dont think it accepts the fastboot commands, particularly fastboot flash commands. But if you can get into the bootloader, and then try each option, download, recovery, etc.
If you get into the recovery, it will be stock (unless you flashed a custom ROM). You have to press volume up twice to access the options, but if you get stuck, hold volume down and power and the touch keys on the bottom flash. After about 15 flashes the phone reboots.
Click to expand...
Click to collapse
Holding Volume up just continued the loop, I can get into the bootloader like you said, but theres not very many options, download locks the phone onto the HTC logo and doesn't proceed, the recovery option just restarts the phone into the loop.
Im afraid then, that I am out of suggestions for the time being.
Presumably your phone was charging whilst off, and not boot-looping?
Otherwise you can power down from the bootloader and try charging it. That may give you a better chance with the RUU
silegeek said:
Im afraid then, that I am out of suggestions for the time being.
Presumably your phone was charging whilst off, and not boot-looping?
Otherwise you can power down from the bootloader and try charging it. That may give you a better chance with the RUU
Click to expand...
Click to collapse
Whenever I plug it in while off, it shows the low battery icon and tries to turn itself on.
I had exactly the same problem...were you able to sort it out?
same problem except I can charge mine will I be able to ruu even if it is locked ?
isaac1993 said:
same problem except I can charge mine will I be able to ruu even if it is locked ?
Click to expand...
Click to collapse
Yes you can RUU with the bootloader locked. Actually it's the only way you can RUU.
Capt'n Mal said:
Yes you can RUU with the bootloader locked. Actually it's the only way you can RUU.
Click to expand...
Click to collapse
No,it's not. I'm bl ul,s-off,and I can ruu anytime.
Capt'n Mal said:
Yes you can RUU with the bootloader locked. Actually it's the only way you can RUU.
Click to expand...
Click to collapse
I thought it was charging but now fount out it wont charge
isaac1993 said:
I thought it was charging but now fount out it wont charge
Click to expand...
Click to collapse
Mine does not charge either...and RUU does not work because of the battery < 30%
The funniest thing is that I've never touched this phone either (stock, no s-off, no unlock, no custom recovery, just updated via OTA to get Nougat), it just ran out of battery during the night and found the boot loop the morning after when I plugged it. Can't believe it could turn into a f...ing brick by itself.
singlemalt said:
I had exactly the same problem...were you able to sort it out?
Click to expand...
Click to collapse
No, I had to send it back to HTC and within 2 weeks they sent it back to me completely wiped and reset to factory.
Snickie12 said:
No, I had to send it back to HTC and within 2 weeks they sent it back to me completely wiped and reset to factory.
Click to expand...
Click to collapse
Did they tell you what they did to fix it by chance? Thanks.
singlemalt said:
Did they tell you what they did to fix it by chance? Thanks.
Click to expand...
Click to collapse
No they didn't sorry.
singlemalt said:
Mine does not charge either...and RUU does not work because of the battery < 30%
The funniest thing is that I've never touched this phone either (stock, no s-off, no unlock, no custom recovery, just updated via OTA to get Nougat), it just ran out of battery during the night and found the boot loop the morning after when I plugged it. Can't believe it could turn into a f...ing brick by itself.
Click to expand...
Click to collapse
My friends s7 completly bricked doing the N update. If you havnt done anything to your phone just take it back and get a new one.
Same exact issue here after the Verizon OTA update.
Failed after the first reboot after the update.
The storage was pretty maxed, wonder if that has something to do with it.
silegeek said:
Try the same thing, but this time with Volume Up, hold it until the FTM menu appears. From here, you should be able to access the bootloader.
If that also does not work holding Volume Up and Down at the same time takes you straight into the bootloader. Sadly, unless you are S-OFF, there is not a lot you can do from this menu. I dont think it accepts the fastboot commands, particularly fastboot flash commands. But if you can get into the bootloader, and then try each option, download, recovery, etc.
If you get into the recovery, it will be stock (unless you flashed a custom ROM). You have to press volume up twice to access the options, but if you get stuck, hold volume down and power and the touch keys on the bottom flash. After about 15 flashes the phone reboots.
Click to expand...
Click to collapse
I have very similar htc 10 issue : (
https://www.reddit.com/r/HTC10/comments/9j8nyk/htc_10_oreo_stuck_in_boot_loop_i_can_only_access/
how do you do fastboot commands when only at bootloader screen when you cant access download mode or recovery : ( also my htc 10 was low on stoage space I must have corrupted the htc 10 oreo : (
After flashing with ODIN, my phone is stuck with a samsung logo. I tried flashing it several times but the bootloop exists. Also, I can start my phone in download mode only, no recovery mode is showing (vol up+home+power button). Then I tried TWRP but nothing works. It would be great if anyone suggested something. :crying:
Which hardware button is broken?
audit13 said:
Which hardware button is broken?
Click to expand...
Click to collapse
The volume up button. before proceeding to download mode, there is a confirmation message that says press vol up to proceed to download mode, I have to press continuously 15/20 times to do this.
You can use a USB jig to get into download mode.
audit13 said:
You can use a USB jig to get into download mode.
Click to expand...
Click to collapse
Yeah, I have got into download mode and flashed with odin several times, but the bootloop continues.
You probably need to perform a factory reset from stock recovery which, I assume you can't do since the volume up button is broken.
audit13 said:
You probably need to perform a factory reset from stock recovery which, I assume you can't do since the volume up button is broken.
Click to expand...
Click to collapse
umm, any idea/suggestions? Thanks a lot by the way.
Are you flashing with reset selected in Odin? Can't think of any other way to do a factory reset.
audit13 said:
Are you flashing with reset selected in Odin? Can't think of any other way to do a factory reset.
Click to expand...
Click to collapse
Could you please elaborate and guide me through the process?
Sorry, I meant to say select the auto-reboot option. Sometimes, after flashing a stock ROM with auto reboot selected, the phone will go into recovery and perform a wipe of at least cache.
If auto reboot doesn't solve the issue, I'm not sure what else to suggest other than fixing the volume button or replacing the motherboard.