Help Fast Please - HTC Excalibur

Don't know what happened to my phone today, but it has become slower than I know slow to be. None of my messages make noise when I receive them. None of my contacts show up, but they are still listed when I just push TALK. It won't download anything. It's still functional, but it just seems like it's literally dying.
EDIT: Oh yah, and my home screen won't reload. I have to go to something else and come back for the time to update and I also just noticed I don't even get a message alert on the screen when I get a new one. Geez!
I don't want to have to wipe and reload a ROM again because I had this phone just the way I wanted it. Anyone know any tricks?
Thanks in advance.

Reeg said:
Don't know what happened to my phone today, but it has become slower than I know slow to be. None of my messages make noise when I receive them. None of my contacts show up, but they are still listed when I just push TALK. It won't download anything. It's still functional, but it just seems like it's literally dying.
EDIT: Oh yah, and my home screen won't reload. I have to go to something else and come back for the time to update and I also just noticed I don't even get a message alert on the screen when I get a new one. Geez!
I don't want to have to wipe and reload a ROM again because I had this phone just the way I wanted it. Anyone know any tricks?
Thanks in advance.
Click to expand...
Click to collapse
instead of reloading the rom, just go to start > accessories and hit clear storage? yea you will lose all your stuff...but sounds like you are gonna lose it anyways....go do a backup with sprite or spb if you can...then just clear it, reload the keyboard fix...and i think you would be set
might have to run the connection setup too...i dont remember.
but it just doesnt sound like its worth trying to troubleshoot it over the interwebz...like usual..i may be wrong...most likely am..

Like he said above, I was having the same problem and I just did a clear storage and it seems to work to perfection now.

Ahh yes the power of Sprite.......what a great safety blanket...

First thing I would do is try a new battery.

id try the free fix first to be honest...

Related

[Q] Market Downloading Bug

Hey guys, i was downloading an app onto my phone when it looked like all was well the download paused and then began to stay there for no reason at all. I tried clearing the market cache as well as data and reset and wiped a few things to no avail? I know people have asked questions about this before but i never found a good answer! Thanks in advance!
Running Virtuous v-2.6
Froyo
HTC Kernel
I know I sound weird about this but...
Make sure you have a full charge I noticed sometimes I have problems if I'm down below 25%
Really weird if it still does the stall out flip the phone to landscape to install. I know but for some reason my phone likes that.
Last of all someone turned me on to AppBrain sometimes it's happy with that and other times not. Go figure...
If not I'm clueless.
cooksalot said:
I know I sound weird about this but...
Make sure you have a full charge I noticed sometimes I have problems if I'm down below 25%
Really weird if it still does the stall out flip the phone to landscape to install. I know but for some reason my phone likes that.
Last of all someone turned me on to AppBrain sometimes it's happy with that and other times not. Go figure...
If not I'm clueless.
Click to expand...
Click to collapse
Thanks For the help i'll try it out!

Random Reboots

This is starting to get a little frustrating...
Running CM 6.1.1 and i can't get my phone to stop randomly rebooting when i OC
i started all the way at max, and worked my way down to stock clock MHz. still getting random reboots.
but even at stock clock, i'm getting reboots. what's wrong with my phone?
i was thinking, maybe i should try using another kernel? can i use CM 6 with another OC kernel? i flash it just like a rom, right? any suggestions on which kernel to use?
IS IT A KERNEL PROBLEM? that's just my guess.
any help greatly appreciated.
gtmaster303 said:
This is starting to get a little frustrating...
Running CM 6.1.1 and i can't get my phone to stop randomly rebooting when i OC
i started all the way at max, and worked my way down to stock clock MHz. still getting random reboots.
but even at stock clock, i'm getting reboots. what's wrong with my phone?
i was thinking, maybe i should try using another kernel? can i use CM 6 with another OC kernel? i flash it just like a rom, right? any suggestions on which kernel to use?
IS IT A KERNEL PROBLEM? that's just my guess.
any help greatly appreciated.
Click to expand...
Click to collapse
When all else fails, wipe and reflash
Sent from my T-Mobile myTouch 3G Slide using XDA App
guitarist5122 said:
When all else fails, wipe and reflash
Sent from my T-Mobile myTouch 3G Slide using XDA App
Click to expand...
Click to collapse
i have wiped and reflashed. if i do it again, this shall be my 3rd attempt...
i really dont think it has to do with the flash...
gtmaster303 said:
i have wiped and reflashed. if i do it again, this shall be my 3rd attempt...
i really dont think it has to do with the flash...
Click to expand...
Click to collapse
Have you tried NB_Mod 2.15 or CR_Mod 2.13? Those are froyo stock roms (2.15 being the later version) and if those don't work on the stock kernel, stock clock, etc., then send it in to t-mobile.
MusicMan374 said:
Have you tried NB_Mod 2.15 or CR_Mod 2.13? Those are froyo stock roms (2.15 being the later version) and if those don't work on the stock kernel, stock clock, etc., then send it in to t-mobile.
Click to expand...
Click to collapse
that's the thing
my phone was working completely fine out of the box...
when i installed cyanogen, that's when my phone would randomly reboot
and i can't exactly send it to t-mobile, because i use it on AT&T.
not to mention, i bought this phone off ebay, so it doesn't have a warranty either
unless someone wants to give me a proof of purchase that i could borrow, HTC won't take a look at the phone
gtmaster303 said:
that's the thing
my phone was working completely fine out of the box...
when i installed cyanogen, that's when my phone would randomly reboot
and i can't exactly send it to t-mobile, because i use it on AT&T.
not to mention, i bought this phone off ebay, so it doesn't have a warranty either
unless someone wants to give me a proof of purchase that i could borrow, HTC won't take a look at the phone
Click to expand...
Click to collapse
But have you tried a stock t-mobile rom, to see if you still get the random reboots?
MusicMan374 said:
But have you tried a stock t-mobile rom, to see if you still get the random reboots?
Click to expand...
Click to collapse
a bit confused, sorry... when you say stock t-mobile rom, what i thought you meant was stock form. as in, out of the box. as i said in my previous post, the phone worked fine out of the box. those roms you mentioned are stock tmobile roms? i thought t-mobile didn't release froyo yet for the slide... would you like me to flash one of those roms you mentioned?
i went ahead and flashed NB_Mod 2.15. it's a solid rom, but a tad laggy...
that said, it has not reboot on me. what does that mean exactly?
please dont tell me i can't run cyanogen
i have noticed that my reboots are soft reboots.
the phone doesn't completely turn off. it simply goes back to the CM loading screen and shows the lock screen in a matter of a few seconds.
gtmaster303 said:
i went ahead and flashed NB_Mod 2.15. it's a solid rom, but a tad laggy...
that said, it has not reboot on me. what does that mean exactly?
please dont tell me i can't run cyanogen
i have noticed that my reboots are soft reboots.
the phone doesn't completely turn off. it simply goes back to the CM loading screen and shows the lock screen in a matter of a few seconds.
Click to expand...
Click to collapse
Soft reboots indicate software, if it was overclocking that was the issue it would be hard rebooting, or simply just freezing. I know you've already tried this, but try it one last time, wiping/factory reset and flash 6.1.1 stable. If it still reboots, (if it's reasonable) try to get a logcat right before the soft reboot, maybe we can find what's causing the reboot, an app maybe.
MusicMan374 said:
Soft reboots indicate software, if it was overclocking that was the issue it would be hard rebooting, or simply just freezing. I know you've already tried this, but try it one last time, wiping/factory reset and flash 6.1.1 stable. If it still reboots, (if it's reasonable) try to get a logcat right before the soft reboot, maybe we can find what's causing the reboot, an app maybe.
Click to expand...
Click to collapse
thank goodness for that. it's a great relief to hear that it's only a software problem. i can't tell you how scared i got lol....
i can wipe and reflash the phone again, but what's logcat? i will do as you say, but i would appreciate it if you walk me through. i've never used it before....
i used adb and typed in logcat, but i just got a mountain of garble...
not exactly sure where to go from here, or what i'm supposed to do.
gtmaster303 said:
thank goodness for that. it's a great relief to hear that it's only a software problem. i can't tell you how scared i got lol....
i can wipe and reflash the phone again, but what's logcat? i will do as you say, but i would appreciate it if you walk me through. i've never used it before....
i used adb and typed in logcat, but i just got a mountain of garble...
not exactly sure where to go from here, or what i'm supposed to do.
Click to expand...
Click to collapse
Yes, that garble is what I need to look at
Leave your phone plugged into your computer, type adb logcat, and wait for the phone to soft reboot. If you know how to trigger the reboot, trigger it, and then immediately press CTRL + C in command prompt, that is, immediately after you see the boot screen come up again. Then, right click the command prompt window, click select all, paste it into a text file, and upload it as an attachment in a reply here. I'll take a look and see if it's an app or something else causing it. Someone else probably (hopefully) also take a look at that text file and contribute to my conclusion.
MusicMan374 said:
Yes, that garble is what I need to look at
Leave your phone plugged into your computer, type adb logcat, and wait for the phone to soft reboot. If you know how to trigger the reboot, trigger it, and then immediately press CTRL + C in command prompt, that is, immediately after you see the boot screen come up again. Then, right click the command prompt window, click select all, paste it into a text file, and upload it as an attachment in a reply here. I'll take a look and see if it's an app or something else causing it. Someone else probably (hopefully) also take a look at that text file and contribute to my conclusion.
Click to expand...
Click to collapse
obviously, my phone decides to not reboot anymore once i plug it in...
ran the phone for roughly an hour.
i tried nearly everything to get a soft reboot, but no luck.
however, when i launched angry birds, the game would crash on me, and i would be brought back to the home screen, without warning. no force close notice.
i'm not sure how much help that would be, but i've attached that logcat file.
there is no ryhme or reason as to when my phone reboots. i'm assuming it has to be a background program or something, because none of the normal apps i use, show any patterns. the reboots occur whenever.
would i be able to just leave the phone plugged in, and keep logcat running, or do i have to be present when the reboot actually happens?
i don't mind running it overnight or something...
I'll take a look at the logcat when I'm on a computer, but the angry birds exit to home would probably happen if your phone has usb storage mounted and angry birds was on your sd card. Rebooting should fix that.
Can't leave it running overnight, since command prompt only saves and displays a certain number of lines.
My last suggestion would be to do a fresh install of cm7 or cm6, whichever, and install an app one by one, maybe like 5 a day or whatever, and see when the reboots start. Are there any apps that you use that are handling system stuff, like a task manager? Make a list of your installed apps and post it here, we can probably find what would be more likely than others.
Sent from my T-Mobile myTouch 3G Slide
MusicMan374 said:
I'll take a look at the logcat when I'm on a computer, but the angry birds exit to home would probably happen if your phone has usb storage mounted and angry birds was on your sd card. Rebooting should fix that.
Can't leave it running overnight, since command prompt only saves and displays a certain number of lines.
My last suggestion would be to do a fresh install of cm7 or cm6, whichever, and install an app one by one, maybe like 5 a day or whatever, and see when the reboots start. Are there any apps that you use that are handling system stuff, like a task manager? Make a list of your installed apps and post it here, we can probably find what would be more likely than others.
Sent from my T-Mobile myTouch 3G Slide
Click to expand...
Click to collapse
darn, i'm not sure if i got it...
it was like a unicorn sighting.
i went to plug my phone in for an adb logcat, and as soon as i plugged it in, the phone froze and soft rebooted. cmd was filling up with stuff fast, and i wasn't sure if i stopped it in time. in a panic, i forgot how to stop cmd, so i don't know if the error is present in this file.
i attached the text file
i will keep trying for another logcat until you report back. if the logcat is no good, i'll just do a fresh install.
i can provide you with a list of all the apps i run, but is there a way to generate a list? or would i have to type them out manually?
The angry birds logcat LOOKED like a missing lib, probably because the part of the app on the sd card wasn't being loaded. Did you try rebooting?
As for the second logcat, it looks like it MAY have been stopped too late, although, how many seconds do you estimate went by? Because whatever was running when the reboot occurred should stay there for around 10-20 seconds, but I can't completely be sure of that.
Actually, I can see a line that states that the boot had completed on line 124, and it looks like everything above that is post-reboot, sorry, you're gonna have to snatch another logcat :/
As for apps, I don't know of an efficient way of doing it, I know there's an app that exports a list of apps to a text file but for the life of me I can't remember what it's called.
Edit: It's called Zemna app list backup or something like that. Create a list of all apps, and then longpress the list and press send, you can send it to musicman374 at gmail.
MusicMan374 said:
The angry birds logcat LOOKED like a missing lib, probably because the part of the app on the sd card wasn't being loaded. Did you try rebooting?
As for the second logcat, it looks like it MAY have been stopped too late, although, how many seconds do you estimate went by? Because whatever was running when the reboot occurred should stay there for around 10-20 seconds, but I can't completely be sure of that.
Actually, I can see a line that states that the boot had completed on line 124, and it looks like everything above that is post-reboot, sorry, you're gonna have to snatch another logcat :/
As for apps, I don't know of an efficient way of doing it, I know there's an app that exports a list of apps to a text file but for the life of me I can't remember what it's called.
Edit: It's called Zemna app list backup or something like that. Create a list of all apps, and then longpress the list and press send, you can send it to musicman374 at gmail.
Click to expand...
Click to collapse
I just backed up my list of apps and sent it to you.
I will try getting a logcat within the next day or so. If i can't, I will wipe and we can take this through, so i don't mess anything up this time...
Alright, sounds good. And it doesn't look like any of those apps would be causing anything like soft reboots, in fact, I have most of them installed on my phone. Aside from AndroZip and ColorNote, I have all of those, so they definitely shouldn't be the culprit.
MusicMan374 said:
Alright, sounds good. And it doesn't look like any of those apps would be causing anything like soft reboots, in fact, I have most of them installed on my phone. Aside from AndroZip and ColorNote, I have all of those, so they definitely shouldn't be the culprit.
Click to expand...
Click to collapse
so then would wiping and reflashing my phone really solve the soft reboots?
this would be my 4th or even 5th attempt to get my phone to function properly (i lost count).
i don't mind, but my general concern is this...
i would be using the same recovery, with the same rom, and i would be installing the same apps again.
i'm guessing i'm going to have to get a logcat file anyway, unless by some miracle my phone decides to wok properly this time i flash... either that or find a better way of flashing roms
what would you have me do?
UPDATE: YES!
i managed to force my phone into a soft reboot. not exactly sure what i did, but i just kept opening and closing random apps on my phone.
logcat 2. i wasn't sure when exactly i was supposed to stop the file, because CMD was filling up fast. hopefully i nabbed it. i stopped cmd, just a few seconds before the screen went back to the CM loading logo.
did i do it right???
logcat 3 happened when the phone was just sitting still. was not provoked. sorry, i don't want to hammer you with logcat files, but it has been so hard for me to get a logcat. so i'm trying to get every one i can.
please let me know
I was relieved to see the same error messages in your logcat as I see on my wife's slide.
W/SharedBufferStack( 5177): waitForCondition(LockCondition) timed out (identity=2, status=0). CPU may be pegged. trying again.
Click to expand...
Click to collapse
It's possible that we both have a hardware issue, but just FYI, this happened on my wife's original slide, and it's happening on the refurbished warranty replacement we just got.
From searching on the web, it appears that this problem may be caused by openGL. I don't think the stock roms use it, or at least not the newer version like CM does.
you didn't post your application list, but i've had my wife's phone crash while just booting up and sitting at the thunderstorm (free) LWP, which would be the only thing using openGL. I'll have to disable it for a few days and see if that solves it.
umaro said:
I was relieved to see the same error messages in your logcat as I see on my wife's slide.
It's possible that we both have a hardware issue, but just FYI, this happened on my wife's original slide, and it's happening on the refurbished warranty replacement we just got.
From searching on the web, it appears that this problem may be caused by openGL. I don't think the stock roms use it, or at least not the newer version like CM does.
you didn't post your application list, but i've had my wife's phone crash while just booting up and sitting at the thunderstorm (free) LWP, which would be the only thing using openGL. I'll have to disable it for a few days and see if that solves it.
Click to expand...
Click to collapse
i'm not so relieved now... this phone doesn't have a warranty... and if it's hardware, houston we have a problem
I'm not running any applications out of the ordinary.
i attached an app backup list from my phone
UPDATE: apparently, my phone is covered under warranty, even though i bought it off ebay.
i called up HTC and they didn't even ask for proof of purchase or anything. so hardware problem? bring it on.
but the problem still persists regardless...

keyboard letters keep launching apps

just flashed the new CM7 and whenever im texting someone certain letters launch apps like if i press "S" it launches like the web or something. i searched on the web but cant find an answer. can someone tell me where to fix this??
huhhhhh said:
just flashed the new CM7 and whenever im texting someone certain letters launch apps like if i press "S" it launches like the web or something. i searched on the web but cant find an answer. can someone tell me where to fix this??
Click to expand...
Click to collapse
Had this problem before. A simple reboot did the trick for me. :]
rebooted.. it worked for awhile. then it started up again. seems to be on and off.. very random. i looked thru everything on my phone thinking "maybe" theres some option thats making it do this, but nothing. its quite annoying when im trying to txt.
huhhhhh said:
rebooted.. it worked for awhile. then it started up again. seems to be on and off.. very random. i looked thru everything on my phone thinking "maybe" theres some option thats making it do this, but nothing. its quite annoying when im trying to txt.
Click to expand...
Click to collapse
I'm assuming you're talking about the physical keyboard; its a quick keys bug, just push the search button first and it'll disable it
Sent from my HTC Vision using XDA App
There actually is a setting for keyboard shortcuts - clear all of them and the problem goes away. No bug, the ROM has the shortcuts set when you flash it for some reason. Flash a newer ROM and it shouldn't do it - or just clear the shortcuts.
I can't look in my phone right now to tell you where the setting is at but it might do some good for you to look through them and become familiar so you don't call something a bug that isn't.
KCRic said:
There actually is a setting for keyboard shortcuts - clear all of them and the problem goes away. No bug, the ROM has the shortcuts set when you flash it for some reason. Flash a newer ROM and it shouldn't do it - or just clear the shortcuts.
I can't look in my phone right now to tell you where the setting is at but it might do some good for you to look through them and become familiar so you don't call something a bug that isn't.
Click to expand...
Click to collapse
yeah i figured this was the problem. i looked through my phone pretty throughly and didn't see any options though. I'll look again and get back to this thread n report.
this has been happening on and off to my phone for the last couple of weeks, I am still running RC4. it is very strange, the ROM worked fine for a while and now does this every so often, pressing E opens email app, S opens search. a reboot fixed everytime and then for what seems like no reason at all, it starts again.
will go to stable this week and hopefully it will go away. just thought i'd add another device to the list of ones with the issue.
i have no shortcuts setup at all, and have double checked. have been using CM7 since the start and it never happened prior to RC4.
When this happen just hit the "symb/search" button and the keyboard will work again
Sorry it took so long to get back with the cure but here it is:
settings>applications>quick launch
In there is where all the hw keyboard shortcut settings are. Clear any you don't want, create new ones, or whatever. Clear the ones that are giving you issues and this should solve it. If you ever clear your user data (factory reset) then it clears these settings also, so you may have to go in and delete the shortcuts again.
Hope this helped!
thank you! i cleared it all.
KCRic said:
Sorry it took so long to get back with the cure but here it is:
settings>applications>quick launch
In there is where all the hw keyboard shortcut settings are. Clear any you don't want, create new ones, or whatever. Clear the ones that are giving you issues and this should solve it. If you ever clear your user data (factory reset) then it clears these settings also, so you may have to go in and delete the shortcuts again.
Hope this helped!
Click to expand...
Click to collapse

[Q] Colored snow, screen distortion, earphone speaker not working on Tilt2

Hey everyone,
I'm currently running the latest Jackos and I believe everyone was fine with the speaker you hold to your ear in conversation until about 2 weeks ago. Maybe a week or so after I installed the newest Jackos. Now I can't hear anything on it, but the microphone works fine. Speakerphone works fine, and my bluetooth earpiece works fine. I've searched for help on this and can't find anything to fix this problem.
The other problem is right when I boot the phone, instead of getting the black screen with the red diagnostic text, I get a white screen with colored speckles all over the screen. The speckles don't move at all and if I let it sit for 20 seconds or so, it will then show the HTC logo on black and continue booting. I can't get into the bootloader, I can't hard reset the phone, etc. Any ideas how to fix this? I haven't tried flashing the same/another ROM yet, but I don't know if that's even possible with this snow screen problem.
I've run Task29 and all the usual stuff every time I've flashed and I have never seen this happen until a couple of weeks ago. It does it NEARLY every time I soft reset or shutdown and boot or pull the battery and boot. The battery charges fine and it runs fine otherwise.
The screen will get random glitches in it, even when the battery is full and it makes me suspect maybe the battery's going bad but it'll run all day without problems and it doesn't get warmer than usual or anything like that.
Also, sometimes it says there's no SIM inserted and I've pulled it out, the contacts are nice and gold and nothing seems wrong.
Any ideas?
My sig is out of date but I have to head out right now and can't switch it yet, but it's the latest Jackos with 6.5.
Thanks,
Eric
I would flash a different/stock ROM and see if anything changes.
If no, hardware problem. If yes, software problem .
You seem to think you cannot, but AFAIK if you can task29, you can flash a ROM. Either way, putting an nbh on the SD card and doing power+vol up+reset should work regardless, unless the device is really bricked - in which case it wouldn't be booting.
Okay thanks, I'll see what I can do with it.. It does boot fine, though for a week I thought it was bricked because of the snow, but I decided to just let it sit for a week and gave it a shot, and poof! no snow on the first boot. It had the regular red text on black. Then I reset it from the slide to reset menu item and it went to snow again. I let it sit there and about the duration that it would be on the diagnostic screen, it was snow, then magically showed me the HTC logo and booted normally.
So it seems to me that it somehow doesn't want to show diagnostic info but does everything else.. So maybe the bootloader mode IS working, I just can't view that. I'll see what I can do.
Does the screen corruption/no sound in earpiece seem like a ROM issue, or battery related, or phone going bad problem to you?
And I've been looking for a while trying to find a suitable replacement, but haven't seen anything that I really find appealing (either in Android or WP7).. Any thoughts on that?
Thanks again,
Eric
shep2112 said:
So it seems to me that it somehow doesn't want to show diagnostic info but does everything else.. So maybe the bootloader mode IS working, I just can't view that. I'll see what I can do.
Click to expand...
Click to collapse
Flash stock, it re-flashes everything... Make sure it works, then flash back to Jacko's.
shep2112 said:
Does the screen corruption/no sound in earpiece seem like a ROM issue, or battery related, or phone going bad problem to you?
Click to expand...
Click to collapse
This is what we're trying to troubleshoot .
shep2112 said:
And I've been looking for a while trying to find a suitable replacement, but haven't seen anything that I really find appealing (either in Android or WP7).. Any thoughts on that?
Click to expand...
Click to collapse
Talk about loaded questions! I haven't found anything that's appealing with a hardware keyboard yet... The supposed TP3 (on Sprint it's the "Arrive"...) was a real disappointment.
MT4GS looks decent, if you can live with tmo...
Thanks for your replies, I'm going to try to flash to stock in a little while and see how that goes.
The new Glide phone that AT&T has sounded promising until I read a review of it. Slow camera, 480x800 on a larger screen, etc. It didn't seem as cool as I had hoped it would be after that.
I'll write back with my progress or lack thereof with this TP2.
Eric
I installed HTC's official AT&T ROM and the screen corruption seems to be less extensive but looks different too. The snow at startup is still present though.
There was a radio that came with Jackos ROM, is there any chance that's to blame? Though it worked fine for a couple weeks before these weird screen things started happening.
I haven't tried making a voice call yet to test the earpiece/earphone/loudspeaker or whatever the proper name is for it but since nothing else is really 'fixed' I'm not sure it will work either.
Thanks,
Eric
shep2112 said:
I installed HTC's official AT&T ROM and the screen corruption seems to be less extensive but looks different too. The snow at startup is still present though.
There was a radio that came with Jackos ROM, is there any chance that's to blame? Though it worked fine for a couple weeks before these weird screen things started happening.
I haven't tried making a voice call yet to test the earpiece/earphone/loudspeaker or whatever the proper name is for it but since nothing else is really 'fixed' I'm not sure it will work either.
Thanks,
Eric
Click to expand...
Click to collapse
The stock ROM should've come with a radio as well...
task29 & flash stock? Otherwise perhaps you have a hardware problem... I don't know what to make of this snow .
The earpiece/loudspeaker thing isn't fixed either. I'll try a Task29 tomorrow or tonight if I can't sleep (thinking about this stupid phone! ) and then flash this ROM again and see what happens and let you know.
Thanks again

[Q][Help] Phone constantly "reboots", stock firmware, have logcat!

Alright, so my girlfriend's Samsung Galaxy S II started to go through these weird partial reboots several weeks ago (maybe even months). The phone would randomly go black, play the stupid shutdown/startup (dont remember which) jingle...then just simply be at the lock screen with a crossed out circle where the signal bars would be (for just a couple of seconds). When this happened, I used to just tell her to shutdown the phone, take out the battery, and let it sit for about 30 seconds, then put everything back together and start it back up. This seemed to work, which made me think it might have just been a software or at worst a memory issue of some kind.
This issue was always intermittent, but now, no matter what I do, it just keeps looping this "restarting" problem. I can't access any internal memory space from my computer because in the time it takes to connect, it just "reboots" again. I made a logcat of the phone up until the "reboot", and in doing so noticed that when I would browse the phone via adb shell, I saw no mount for the sd card...which then lead me to believe maybe it was an issue with that. I checked the sd card for corruption (and prior to even using it, checked that all blocks were read/writable (legit)), but that led nowhere.
Anyways, not having any idea where to go next, nor where to begin or what to look for in the 5000+ lined logcat, I turn to xda with hopes of getting some sort of help. Thanks in advance for any I get!
EDIT: Oops, some other important notes I didn't mention (other than in title); this is running stock firmware, only OTA. I tried once to upgrade her to ICS via Kies, but the upgrade would never complete. She also refused to let me root her phone...so unless there is a stock recovery mode, her phone has none...
bump, as its been a week and no responses. If anyone has any ideas or can figure out whats wrong from the logcat, please help.
Almost 3 weeks...no answer...isn't there at least 1 person who has an idea or can deduce one from the logcat? Pretty soon I'm gonna have to tell her to give up and get it "fixed" (ie, swapped for a refurb with most likely all her data lost)...
EarthBoundX5 said:
Almost 3 weeks...no answer...isn't there at least 1 person who has an idea or can deduce one from the logcat? Pretty soon I'm gonna have to tell her to give up and get it "fixed" (ie, swapped for a refurb with most likely all her data lost)...
Click to expand...
Click to collapse
Looking at the logcat if it is accurate the problem is overheating and it is shutting itself down. That's why it keeps rebooting from I read but I could be wrong. Also looks like it has wakelock issues. Lot of wakelock errors in logcat. Some app or apps are causing the wakelock issue find them and remove them that might solve the problem.
Sent from my SGH-T989 using Tapatalk
EarthBoundX5 said:
Almost 3 weeks...no answer...isn't there at least 1 person who has an idea or can deduce one from the logcat? Pretty soon I'm gonna have to tell her to give up and get it "fixed" (ie, swapped for a refurb with most likely all her data lost)...
Click to expand...
Click to collapse
i say try to odin back her phone to stock on here there a good post for it to get her back and if she had Gmail sync there shouldnt be a problem unless she really dont want to download everything again i say give odin a shot and then from there upgrade through kies its tricky you have to make sure you have 50% battery life or more and kies errrors out sometimes but it does work i update my friends phone as he does not like all the root stuff lol so i always your kies after a couple errors it will work and thats your best option if she doesnt want to loose anything kies will back it all up for her and are you sure that power button aint sticking sounds like you have a looping issue are you able to go into download mode or are you familiar with this ?
Idk how to read logcats but another idea could be you have the sticky power button issue. I think if it was overheating u would feel it and mention it in the op.
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
I used to have this problem when my phone was on ICS. I found that putting it back to GB, and using custom JB roms fixed it. I'd try those.
For starters, thanks everyone for the responses! After this long, its really great to see so many in one day!
richardlibeau said:
Looking at the logcat if it is accurate the problem is overheating and it is shutting itself down. That's why it keeps rebooting from I read but I could be wrong. Also looks like it has wakelock issues. Lot of wakelock errors in logcat. Some app or apps are causing the wakelock issue find them and remove them that might solve the problem.
Click to expand...
Click to collapse
Thats what I thought, because it seemed to get exceptionally hot before "rebooting"...at first...then I was noticing it "rebooting" when clearly cold. If it is indeed overheating like I had thought in the very beginning, is there anything I can do about it? What does it use for heat conductivity and displacement? And for that matter, I would think if it was overheating though, it would actually reboot, not the half-ass semi-reboot its been doing...
And what is wakelock exactly that it would cause an issue? Only apps I see using it are WootWatcher, KeyguardViewMediator and PowerManagerService.
krazierokz said:
i say try to odin back her phone to stock on here there a good post for it to get her back and if she had Gmail sync there shouldnt be a problem unless she really dont want to download everything again i say give odin a shot and then from there upgrade through kies its tricky you have to make sure you have 50% battery life or more and kies errrors out sometimes but it does work i update my friends phone as he does not like all the root stuff lol so i always your kies after a couple errors it will work and thats your best option if she doesnt want to loose anything kies will back it all up for her and are you sure that power button aint sticking sounds like you have a looping issue are you able to go into download mode or are you familiar with this ?
Click to expand...
Click to collapse
I would use odin...but the phone doesn't stay on long enough to do much of anything before "rebooting". Also, she is already using stock firmware + OTA updates. And her contacts are not what I am worried about, its her photos and such. This is the very reason why I hate internal memory for phones...
And I'm pretty sure its not a sticky power button, I had seen that being a common issue when researching before posting. And again, if I have not been clear, its not exactly "rebooting", just semi-rebooting; phone starts up, crap starts running, a min or 2 later, phone acts like its restarting (plays sound and all), then just comes back to the lock screen immediately...I can't really describe it much more than that.
And no, I'm not familiar with "download mode"
bzlik88 said:
Idk how to read logcats but another idea could be you have the sticky power button issue. I think if it was overheating u would feel it and mention it in the op.
Click to expand...
Click to collapse
Ya, like I said in the reply above this, I don't think its the sticky power button problem...but I could always be wrong. I only didn't mention over heating because I felt I did a good job of ruling it out.
DeliciousLimeJuice said:
I used to have this problem when my phone was on ICS. I found that putting it back to GB, and using custom JB roms fixed it. I'd try those.
Click to expand...
Click to collapse
Its running GB atm, never updated to ICS via Kies...
I wish I could help you further but i can say one thing, the rebooting that your describing is called a "hot reboot". I know what ur talking about and others will too if u use that term. Good luck.
Sent from my SAMSUNG-SGH-T989 using xda app-developers app

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