Hello helpers, I have multiple problems with my orbit, though its all probably linked and therefore one problem.
first of all the darn thing crashes all the time, but I was okay with that, all i had to do was reset then reset the date and time. However after one of these crashes I now get
" The file 'MSPOUTLOOK' cannot be opened. Either it is not signed with a trusted certificate, or one of its components cannot be found. You might need to reinstall or restore this file."
and everything I try and do it has a new one, like contacts is " The file ':MSCONTACTS' cannot be opened................etc"
So i resigned myself to having to do a hard reset, but oh no it does not work.
Can someone at least confirm that the procedure is supposed to be, hold down the power button, then press in the reset button for 5 seconds? If that is the procedure, all that happenes is, as soon as i press in the reset button (with the power button already held down) it just does a soft reset and I'm in the same position.
It wont connect to my pc so theres no way of flashing firmware or any such action Hopefully someone can help, thanks very much, Paul.
Hard reset procedure:
- Hold down both soft keys
- Press the reset button once using the stylus
- Release the soft keys
- Press the green send button when the following message appears:
This operation will delete all your personal data, and reset all settings to manufacturer default. Press Sent to restore manufactures default, or press other keys to cancel.
Goog luck!
Sorry to be a pain, but that didn't work either, I presume by soft keys, you mean the ones with just a '-' on them just below the screen next to the jog wheel. I have a feeling there is going to be no way to sort this now. When I try what you said it just resets stright away as soon as the reset button is pressed, Thanks, Paul.
okay i did finally get it to work !!!!
Good to hear. Hope everything works fine after the hard reset!
Related
Friends,
I've just joined the forum. My HTC touch has just been locked itself and I can't unlock it because I didn't set a password. I still can receive calls but can't make calls, the screen is password screen, nothing else. I can't shut it down without removing the battery.
I tried PIN, PUK, IMEI, 0000, 1234, etc but didn't work. I tried soft reset but didn't help. Tried hard reset but it didn't reset. I tried the SIM card in other phones, it works, thus, the problem is the device.
Any help will be appreciated...
seckin38 said:
Friends,
I've just joined the forum. My HTC touch has just been locked itself and I can't unlock it because I didn't set a password. I still can receive calls but can't make calls, the screen is password screen, nothing else. I can't shut it down without removing the battery.
I tried PIN, PUK, IMEI, 0000, 1234, etc but didn't work. I tried soft reset but didn't help. Tried hard reset but it didn't reset. I tried the SIM card in other phones, it works, thus, the problem is the device.
Any help will be appreciated...
Click to expand...
Click to collapse
Flash new ROM
You want to double check about that hard reset. I think you've probably only done a soft reset. A hard reset will reset the machine back and wipe off ALL your data and settings, including the password.
The front screen password of which you are referring to NOT any of the ones you have listed, but instead it is something you would have set when setting up the device.
Have a try with some of your usual passwords
I have tried hard reset (pushing green and red buttons at the same time pushing the reset button with its own pen) but, didn't reset (since there appeared no message on the screen like "the data will be lost"). I think those two buttons are not functional because of password. Every time I tried hard reset it has done the soft one.
thanks anyway
Elwyn M3100 said:
You want to double check about that hard reset. I think you've probably only done a soft reset. A hard reset will reset the machine back and wipe off ALL your data and settings, including the password.
The front screen password of which you are referring to NOT any of the ones you have listed, but instead it is something you would have set when setting up the device.
Have a try with some of your usual passwords
Click to expand...
Click to collapse
seckin38 said:
I have tried hard reset (pushing green and red buttons at the same time pushing the reset button with its own pen) but, didn't reset (since there appeared no message on the screen like "the data will be lost"). I think those two buttons are not functional because of password. Every time I tried hard reset it has done the soft one.
thanks anyway
Click to expand...
Click to collapse
I'd suggest you query this in the HTC Touch forum rather than the General Forum for everything, as they have more intimate knowledge to help you
Hi there, my HTC touch just did the same today. I never set a password.
I contacted my IT guy and he mentioned the following:
Try number 1 once, and then tap unlock.
WORKED BRILLIANTLY!!
The HTC Touch does that all the time.
All you need to do is hold down the Send and End Call buttons down firmly and push the stylus up in the little hole near the usb port (Reset Button) and wait till the screen says that the phone is going to format and all data will be lost press the soft key to continue. Then when it says that press the center button and it will show Fat formatting and Rom formatting. This will erase all data on your touch so make sure you back up.
After turn on the phone and go through the set up and it should be perfectly ok.
You can do this for two reasons.
1. To reset the phone locks.
2. To repair the touch screen if it stops working.
Hope this helps. Enjoy
Dotybizz, I guess the O/P wanted a way to recover without wiping his data. However, due to the security reasons I'm sure you know about often that isn't a suitable option.
Not working
dotybizz said:
The HTC Touch does that all the time.
All you need to do is hold down the Send and End Call buttons down firmly and push the stylus up in the little hole near the usb port (Reset Button) and wait till the screen says that the phone is going to format and all data will be lost press the soft key to continue. Then when it says that press the center button and it will show Fat formatting and Rom formatting. This will erase all data on your touch so make sure you back up.
After turn on the phone and go through the set up and it should be perfectly ok.
You can do this for two reasons.
1. To reset the phone locks.
2. To repair the touch screen if it stops working.
Hope this helps. Enjoy
Click to expand...
Click to collapse
I tried but fails. Can you advice something more. I need it badly man.
solve = hard reset
for hard reset press volume down button + center button + red reset button
A Hard Reset restores the device to its default settings - the way it was when you first purchased it and turned it on. Any programs you installed, data you entered, and settings you customized on the device will be lost. Only Windows Mobile software and other pre-installed programs will remain.
There are 2 ways to perform a Hard Reset on this device:
Menu path
* 1. From the Today Screen, go to Start>Settings.Select the System Tab and then tap on Clear Storage.
* 2. Enter in the password provided on the display of the device (should be 1234) and tap Yes.
* 3. The device will begin the Master Reset Process.
Keystroke Method
* 1. Power the device off.
* 2. Press and hold the Volume Down and Center Navigation Button at same time, do not release.
* 3. Press Power button and hold for a 3 count (quickly - say one thousand one, one thousand two, one thousand three). 1-2 seconds is too short, 4-5 seconds is too long.
* 4. The screen will instantly show the text to hard reset (this is a white screen with Blue text that provides the next steps to complete the Hard Reset. If you do not get this screen, power the device off and try again).
* o Warning! Your device will be set back to factory default settings. Please ensure any additional installed programs and/or user data is backed up before proceeding.
bombe1 said:
for hard reset press volume down button + center button + red reset button
Click to expand...
Click to collapse
knockout87 said:
A Hard Reset restores the device to its default settings - the way it was when you first purchased it and turned it on. Any programs you installed, data you entered, and settings you customized on the device will be lost. Only Windows Mobile software and other pre-installed programs will remain.
Snip, Snip.
Click to expand...
Click to collapse
So both of you guys/girls are posting on a thread that has no had any activity on almost a year, eh?
my fd got a i780 in hong kong and try to put in chinese rom failed.anyone knows how to do hard reset with it?
and any rom with wm6.1 eng for i780 ?
Spoke to Samsung today .... and it would appear that the rumours are true and that no -one including Samsung know how to perform hard reset !!
They also confirmed they would not be able to flash update the ROM to UK version for me .... GREAT !!!
I have located a friendly forum member who has a UK working version and is happy to dump the ROM .... but we don't know how to ....
Can anyone help in a step by step approach to dumping ROM and then creating a flashable version I can use?
Any help from anyone Really gratefully received ....
This is too bad.....has anyone tried using a program for Safemode on this ppc?.....perhaps thats the only way to perform a hardreset for those that are stuck on the welcome screen.....because the safemode will kick in when the ppc detects resets in a loop and then thats when you're able to enter the ppc in safemode just like a normal pc......i guess from here you can either uninstall the program that was incompatible or go through start-setting etc etc-hard reset option......anyone here cares to try this and let us know which safemode program they are using and if it works?.....thanks
You can Install RealVGA, and then also the Language Pack.
So you can change the Language of your i780.
Should we start a trial and error method on the hard reset?
Update:
200803122856
Result: (No luck)
Info: tried ALL single key with reset.
tried ALL combo of Fn to every keys.
tried ALL combo of Left soft/Right soft/Connect/Disconnect/Power button.
200803112310
Result: Got emergency mode key combo. Fn (the left lower button where you press for front row key) AND ENTER key and pin reset.
Info: tried ALL single key with reset.
utp said:
Should we start a trial and error method on the hard reset?
Update:
200803122856
Result: (No luck)
Info: tried ALL single key with reset.
tried ALL combo of Fn to every keys.
tried ALL combo of Left soft/Right soft/Connect/Disconnect/Power button.
200803112310
Result: Got emergency mode key combo. Fn (the left lower button where you press for front row key) AND ENTER key and pin reset.
Info: tried ALL single key with reset.
Click to expand...
Click to collapse
Thanks for all you testing....
What do you mean with "emergency mode"? And what about pin reset?
At the end.....are you able now to hard reset with this procedure?
Thanks a lot in advance.
vittogn said:
Thanks for all you testing....
What do you mean with "emergency mode"? And what about pin reset?
At the end.....are you able now to hard reset with this procedure?
Thanks a lot in advance.
Click to expand...
Click to collapse
No emergency mode does not give hard reset, it seems to be used for downloading ROM to flash using in OS Upgrade............
Should we start a trial and error method on the hard reset?
Update:
200803160031
Result: (No luck)
tried ALL combo of Q to every keys.
tried ALL combo of PWR to every keys.
tried Hold reset 30 secs
tried Hold reset 30 secs with PWR button
tried Hold reset 30 secs with CAM button
200803122856
Result: (No luck)
Info: tried ALL single key with reset.
tried ALL combo of Fn to every keys.
tried ALL combo of Left soft/Right soft/Connect/Disconnect/Power button.
200803112310
Result: Got emergency mode key combo. Fn (the left lower button where you press for front row key) AND ENTER key and pin reset.
Info: tried ALL single key with reset.
Anybody got a try:
http://www.ppcsg.com/index.php?showtopic=96268&st=230
samueltlc said:
Anybody got a try:
http://www.ppcsg.com/index.php?showtopic=96268&st=230
Click to expand...
Click to collapse
samueltc, tried, no luck.. it just soft reset the device...
utp said:
samueltc, tried, no luck.. it just soft reset the device...
Click to expand...
Click to collapse
Didn't work for me.
I had an idea... Use AEBPlus. Find the software app that does the hard reset and map it to a key combination in AEBPlus. Even is the screen does not work, if you know the password (usually 1234, enter) then this might work as a backup fix until another way is found.
ekerbuddyeker said:
I had an idea... Use AEBPlus. Find the software app that does the hard reset and map it to a key combination in AEBPlus. Even is the screen does not work, if you know the password (usually 1234, enter) then this might work as a backup fix until another way is found.
Click to expand...
Click to collapse
Thanks for your tip, as we cannot boot into the WM, so cannot install the app..... not talking about inputing password..
damn utp you're desparate XDDD
utp said:
Thanks for your tip, as we cannot boot into the WM, so cannot install the app..... not talking about inputing password..
Click to expand...
Click to collapse
Saw this in PPCSG Forums, maybe you could try this...
"Can someone try if the below steps can cold reset the I780???
1. Remove the storage card from the device, if one is
present.
2. With phone powered off:
Press and hold both the left and right softkeys.
While both softkeys are held down, press and
hold until the unit powers on.
3. As the device begins to power on, release both
softkeys.
Note Once the phone powers on, you should see an
onscreen alert message (a white screen with blue text).
If you do not see this screen, let the device power up
normally, turn it off again, and then repeat steps 2 and
4. Immediately after the alert screen appears, press
the left softkey.
5. If the reset was successful, the device displays a
pop-up message stating the device is currently
reformatting. This process can take several
minutes. Allow the process to finish without
interruption."
raiz07 said:
Saw this in PPCSG Forums, maybe you could try this...
"Can someone try if the below steps can cold reset the I780???
1. Remove the storage card from the device, if one is
present.
2. With phone powered off:
Press and hold both the left and right softkeys.
While both softkeys are held down, press and
hold until the unit powers on.
3. As the device begins to power on, release both
softkeys.
Note Once the phone powers on, you should see an
onscreen alert message (a white screen with blue text).
If you do not see this screen, let the device power up
normally, turn it off again, and then repeat steps 2 and
4. Immediately after the alert screen appears, press
the left softkey.
5. If the reset was successful, the device displays a
pop-up message stating the device is currently
reformatting. This process can take several
minutes. Allow the process to finish without
interruption."
Click to expand...
Click to collapse
just tried this....it doesn't work
irv777 said:
just tried this....it doesn't work
Click to expand...
Click to collapse
The search goes on...
So sorry to hear it doesn't work...
http://forum.xda-developers.com/showthread.php?t=370529&page=9
Should we start a trial and error method on the hard reset?
Update:
200803220357
Result: (No luck)
tried ALL combo of 3 to every keys.
200803160031
Result: (No luck)
tried ALL combo of Q to every keys.
tried ALL combo of PWR to every keys.
tried Hold reset 30 secs
tried Hold reset 30 secs with PWR button
tried Hold reset 30 secs with CAM button
200803122856
Result: (No luck)
Info: tried ALL single key with reset.
tried ALL combo of Fn to every keys.
tried ALL combo of Left soft/Right soft/Connect/Disconnect/Power button.
200803112310
Result: Got emergency mode key combo. Fn (the left lower button where you press for front row key) AND ENTER key and pin reset.
Info: tried ALL single key with reset.
in the web i find this ;
Samsung i607 Blackjack hard reset
Resetting your Phone
You can reset your phone’s settings and clear all added
data from memory.
Resetting the Phone
1. On the Home screen, press the Start soft key
2. Select Settings > More... > Security > More... >
Reset.
3. Enter the reset password and press the Done soft key.
The default password is 0000.
4. Press the Yes soft key to confirm. The phone resets and
reboots itself.
Ps. i don't have this device
Hi All I Really Need Some Help Please My Phone Wont Turn On Its Stuck On Starp Up Boot Screen.,which Means There For I Cant Reset It.and Active Synce Doesnt Reconise The Phone So I Cant Even Install A New Rom On It,iv Presses The Reset Button Loads Of Time With No Joy Can Anyone Help Me Out Please...thanx It Was Working Fine One Day Then Froze On Me And Now It Wont Come On To Windows
Copied from the Wiki page.......
Soft reset: Use the stylus to lightly press and hold the RESET button on the bottom of your device.
Hard reset: Press and hold the Left SOFT KEY and Right SOFT KEY, and at the same time, use the stylus to press the RESET button at the bottom of your device. You will be presented with a menu saying 'press SEND to restore factory default, press END to exit', if you press SEND Your device will be set back to factory default settings.than Press "OK" to boot
(The L/R soft keys are the "--" keys just above the the Green phone and Red phone buttons) You can also use clear storage in settings. WARNING!!! HARD RESETTING WILL ERASE EVERYTHING ON YOUR DEVICE. MAKE SURE YOU HAVE A BACKUP!
ok thank you
will try it now ,,but phone is totally stuck on start up screen wont even go in to windows,,but will give it a go ,,cheers...
hi there
thanx allot for your help it did work and managed to reset the phone cheers...your a life saver thanx ....
Originally everything worked fine... then I insralled some other version of OPERA. wasn't good for me so I uninstalled it.
NOW the zoombar doesn't work !
can anyone help ?
sounds like you might have to flash it but only if nothing else works. Try restoring factory settings if you can first.
flash what ? the ROM ? I would rather avoid that...
how do you restore factory settings ? Hard Reset ?
sorry, totally didn't mean flash, hard reset was what i meant to say.
on previous windows phones it was done by holding the power+windows+another soft key on the TP2 its probably the back key. but as i said before search the forums first, as i've never done it on TP2 before.
Hi,
Found a similar thing on mine when I tried out the latest version of Opera, 8.65 I think- seems it doesn't have support for the zoom bar.
You could hard reset as follows (from the Wiki)
Hard Reset (This cannot be performed while the device is connected/charging)
* With the device turned off, press and hold the TALK/SEND, END and POWER buttons until you see this message on the screen.
* "This operation will delete all your personal data, and reset all settings to manufacturer default. Press ?VolUp to restore manufacturer default, or press other keys to cancel."
* Release the TALK/SEND, END and POWER buttons.
* Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
Click to expand...
Click to collapse
However, the original Opera is probably still there, as I discovered by a bit of fiddling about. If you create a shortcut to \Windows\OperaL.exe you should find it works.
Its a hidden file, but I was able to find it using Resco Explorer with the right settings. (running Opera9.exe didn't work for me for some reason, although that seems to be the main program file).
Hope that helps.
I need to send my phone in for repair but want to factory reset it first.
LCD cracked after a drop so I can't see ANYTHING on the screen, this is what is happening when I try reset:
1. Remove & replace battery
2. Hold volume down, then press Power whilst holding
3. Four seconds later release volume down
4. Press volume down
5. Press power button (Phone then vibrates briefly)
6. Press Volume Up
7. Wait for reboot....
Problem is that the phone doesn't seem to reboot no matter how long I wait (I never hear the start-up sound/no buttons become active.)!
I have WaveSecure installed, so I did a remote Backup to check if the phone had been reset but it hadn't, I still had data on there!! I have no performed a Remote Wipe with WaveSecure but I don't know if it deletes things like Saved Passwords from the browser!
I'm running the stock HTC 2.1.
Any help is appreciated, I really need to get the hard reset working!
Thanks!
Got it working
Not sure what I did but I kept trying it over and over and when I booted the phone and tried phoning it I realised the ringtone was back to default, so I did eventually get the hard reset working!