does anyone know how to configure windows mobile 6.0-6.1 to connect with my websites email?i have spent hours trying to find out. other than an exchange server is there a way?
You need to tell us what type of email, it is most likely a POP account, so grab the details from your providers and just add them in one at a time in the accounts panel on your device.
i am new to the 'website' stuff, so i am not sure. I just started it a couple weeks ago. in my outlook on my PC, under accounts, it says MAPI. Outlook on PC connected perfectly, but when i use outlook on hermes, it says i need to put in settings manually.
Okay what you need are basically the following details:
username
password
pop server name
smtp server name
The above details you need to setup a basic mail account however look at your PC outlook account connection and copy those exactly.
More assistance here: http://pdaphonehome.com/forums/ppc-6700-xv6700/91866-email-account-setup-wm6.html
Hi James,
Thank you for contacting us at Microsoft Office Live Support regarding your Microsoft Office Live account.
My name is M. Srinivas and I have created the Service Request # 105892****, for this case.
I understand that you want to configure your Microsoft Office Live account on your Windows Mobile version 6, to send and receive emails and you need to incoming and outgoing server information. I comprehend your concern and realize how this is important for you.
I regret update you that with the current version of Microsoft Office Live we do not support synchronization of Microsoft Office Live account on Windows Mobile of any version. This concern is with our Product Development Team and they are working diligently on this.
Alternatively, you cannot synchronize your Microsoft Office Live account with the Windows Mobile, however, you may sign-in to your account and view your emails. Still, there is a condition, that the internet speed and the Windows Mobile settings should match the system requirements of Microsoft Office Live.
For more information about system requirements you may visit the link as mentioned below:
http://smallbusiness.officelive.com/Support/SystemRequirements
mrxroe said:
Hi James,
Thank you for contacting us at Microsoft Office Live Support regarding your Microsoft Office Live account.
My name is M. Srinivas and I have created the Service Request # 105892****, for this case.
I understand that you want to configure your Microsoft Office Live account on your Windows Mobile version 6, to send and receive emails and you need to incoming and outgoing server information. I comprehend your concern and realize how this is important for you.
I regret update you that with the current version of Microsoft Office Live we do not support synchronization of Microsoft Office Live account on Windows Mobile of any version. This concern is with our Product Development Team and they are working diligently on this.
Alternatively, you cannot synchronize your Microsoft Office Live account with the Windows Mobile, however, you may sign-in to your account and view your emails. Still, there is a condition, that the internet speed and the Windows Mobile settings should match the system requirements of Microsoft Office Live.
For more information about system requirements you may visit the link as mentioned below:
http://smallbusiness.officelive.com/Support/SystemRequirements
Click to expand...
Click to collapse
lol you dont need to pester M$ about this it sounds like they didnt understand the issue anyway.
First thing to do is to take a look at the settings under your account in outlook (on your PC).
As the post said above you need the username, password and the incoming/outgoing server addresses.
on your device go into messaging>menu>options>New Account....
fill in the details it requests and also how often you wish it to check for new mail. Its a pretty simple process dude
the problem is i dont know incoming/outgoing server. IT IS NOT IN MY SETTINGS. If i double click my account settings, it gives me the 'outlook connector'. the ONLY info under settings for this account is under 'type' it says 'MAPI'. there are NO other settings, no way to see incoming outgoing server addresses. This is a Microsoft hosted website, hence their reference of my "Microsoft Office Live account". so it connects with outlook connector. WHICH i cannot get for WM6. please if YOU don't understand the problem don't flame for me being ignorant.
hahahha......hahaha, way too funny.
anyway, i've never heard of this office live mail thingy, so i did a little looking around about it on google, interesting stuff. all i can suggest is to use windows live and try and see if you can sign in and sync ur email with that, cause i suspect that this office live thingy has to be somehow related to windows live.
Mate people are trying to help you not flame you. I can see this is frustrating you so what you need to do is get the details from your provider. Who are they? If you put your providers name down somebody might be up to the challenge to working this out for you OR maybe even have the same provider thus can assist you.
You just need to gather some information then people can make a better and informed decision about what you should do.
MICROSOFT is my PROVIDER......
hence the microsoft office live.....
I believe I have stated this more than once.
and I can log into my mail server using the internet, but I need it to update automatically. And I cant do that with outlook in WM6. It is a situation that would take someone 'in the know', maybe someone who has had this exact problem, and figured a way around it. If someone is smart enough to figure it out, that would be swell too. But most likely it will need to be someone who has faced this problem on their website, and figured a way around it.
To learn more about my 'provider' plz see http://www.officelive.com/
Let's get something clear, you have Microsoft Live account (Hotmail), and you want to make it download emails automatically? If that is the case go back to your Outlook and then go to setting to set the "Sync Option" it is on manual so set it to something you want.
Hi
I've no experience of Office live but there is a thread I have found that may be of use to you. Hope it helps.
http://officeliveblog.spaces.live.com/blog/cns!7A0018FE70A946FB!368.entry
fgs......didnt i say to try live messenger!!!
markafreeman said:
Hi
I've no experience of Office live but there is a thread I have found that may be of use to you. Hope it helps.
http://officeliveblog.spaces.live.com/blog/cns!7A0018FE70A946FB!368.entry
Click to expand...
Click to collapse
Thanks mark, it seems to be what I am looking for. I dont have time to try that right now. But I will very soon. Thanks for all your help guys. Now the only issue is does the 'cooked' ROM I have still have this feature built in lol.
mrxroe said:
Thanks mark, it seems to be what I am looking for. I dont have time to try that right now. But I will very soon. Thanks for all your help guys. Now the only issue is does the 'cooked' ROM I have still have this feature built in lol.
Click to expand...
Click to collapse
I have a live Office Basics account with a web page and 3 e-mail adddresses and have not been able to get my phone's Live messenger to receive or send my e-mails. When Live Office first came out, You were able too send and recieve e-mails with your phone, but they changed servers and is a NoGo as of right now. I am 99% sure with Windows Mobile 7, they will integrate it.
ugh... figures
Related
any of you guys come across this app.. it's for getting push e-mail without an ms exchange server.
question: has anyone got a way round applying this to hotmail? i think the trick is to get outlook to accept hotmail and then use this app.
also, i'm running on vista so this isn't yet compatible.. anyone aware of a similar app - i can use with my hotmail - that'll do the trick?
thanks guys..
Free push email
Hello, I've been using mail2web.com it's free and you don't have yo use outlook.
palmbluetooth said:
Hello, I've been using mail2web.com it's free and you don't have yo use outlook.
Click to expand...
Click to collapse
But this doesn't support Hotmail does it?
I'm looking for a Hotmail solution... anyone?
Just forward you emails from hotmail to mail2web ..
xaoc said:
Just forward you emails from hotmail to mail2web ..
Click to expand...
Click to collapse
sorry to be a pain... don't think i can forward my hotmail messages... can i?
are you able to explain how to do this and any implications?
cheers...
I have had a quick look at this app and it seems like a good thing to me - bearing in mind I've seen other push email accounts charging £15 a month.
I have a couple of questions though, someone here might know the answer.
AIUI the email is delivered over GPRS so you need to be connected all the time.
so the first question is what sort of data gets transferred if you are connected all the time but not actually downloading anything? for example if you look at your broadband connection, even when you are not using it, small amounts of data are sent/received periodically. over the course of the day this could quite easily add up!!
next question is, although I have an O2 Orbit, I'm not actually on O2. I have a temporary T-Mobile sim card while I wait to start my new job and they give me my new phone (I'll just take the sim out and put it in my orbit). I have only seen an option to set up the configuration for O2. Can the GPRS settings for other networks be entered manually? or will I have to remove all the O2 settings that are installed after a hard reset to enable me to do this? (not something I really want to do)
In answer to the other comments about mail2web and mail2wap. I have been using this site for years and years, the only thing is you have to connect to the web and then check your mail....you might not have any but you still have to pay to connect and transfer data. Hence the push email is a better idea as you KNOW you have mail as opposed to checking in case you MIGHT have some with mail2web.
palmbluetooth said:
Hello, I've been using mail2web.com it's free and you don't have yo use outlook.
Click to expand...
Click to collapse
My understanding is that the free Mail2Web Live product uses the older Always Up To Date technology. i.e. it sends you a silent text message when new email arrives which triggers Pocket Outlook to connect by POP or IMAP and get your mail.
That is not a push mail product. It is a triggered pull. Not bad for free, but one should be clear it does not include Direct Push... unless something has recently changed (please feel free to correct me)
Mail2Web also offer Personal Exchange, a paid hosted exchange service which has Direct Push. I personally did not like their service as I was unhappy with the Junk mail filtering they use, but their most basic hosted exchange service with Direct Push is extremely cheap... though not free.
so, let me just make sure that I understand this correctly....
the mail2web live product whilst not being a true push service does advise me that I have received an email by sending a silent SMS which tells my device to connect to the net and sync with the mail2web server to get my emails yes? (assuming I am somewhere where I have wifi or internet access)
that doesn't sound too bad....as basically what I am after is something that tells me I have an email when it arrives in my inbox. All I need is a text message telling me who it's from and the subject. That way I can decide whether I want to connect to the net and pick up the email or whether it's something that can wait.
is there anyone who offers a service like that? (I think hotmail do but I don't want to use hotmail)
many thanks
twisted-pixel said:
so, let me just make sure that I understand this correctly....
the mail2web live product whilst not being a true push service does advise me that I have received an email by sending a silent SMS which tells my device to connect to the net and sync with the mail2web server to get my emails yes?
Click to expand...
Click to collapse
Sorry to the Mods if this is getting off-topic (realize this is an Artemis - Emoze thread... please move if appropriate!)
Goota be honest, it is a few months since I used any Mail2Web service so I can only report on my past experience. I recall they had fairly responsive/informative support by email and recommend you ask them directly.
I think Always Up To Date (AUTD) doesn't work quite the way you describe... not that it is bad at all, and it may well do what you need. Anyway, how it works is you would be installing a little application on your device which can recognize a special hidden/silent text message from the Exchange Server (you cannot see or read this message). It just tells you device that there is new email, that is all, Then your device switches on (screen goes on, comes out of suspend) and does a an email logon as if you had opened the relevant Pocket Outlook email account and hit the send/receive choice. It then logs on from scratch and retrieves your email (just headers or everything will based on your settings).
The good is this is may be free and can work on a pre-WM5 device. The downside is that it is much slower than true Direct Push and uses more battery. With Direct Push a handshake is already established with the Exchange Server and when you new mail arrives it drops into you mailbox within seconds without your device even needing to come out of standby. You just hear the audio alert of email arriving (depending on your prefered settings).
I tried the least expensive paid Exchange Service from mail2web. It was only about 2 USD a month with no contract so I am not complaining. I personally didn't like that, for me, it incorrectly marked almost every single message as Spam and I could not adjust this adequately unless I upgraded to their most expensive Exchange offering... which costs about the same as other similar services.
I am trying out the 1 and 1 Exchange service at present. OK, not fantastic. Probably we should have a thread specially for a good email round up... likely there is one already and I should probably be posting there....
HTH
What you need is WM6 with Windows Live!
I have a Wizard running WM6... just got my XDA Orbit on O2, WM5 :-(
On WM6, the MSN service is replaced with Windows Live, and that allows you to configure a hotmail account to sync up automatically or at specific intervals.
You can do it in WM5 using the MSN messageger with an ID linked to your hotmail acocunt, but you have to be logged in to messgencger for it to work.
If anyone can extract the Windows Live component form a WM6 rom....
I recently tried another application from qore.
The idea is that you get your emails forwarded to a service that texts you when you get an email (in my case T-Mobile offers this service). The application intercepts this text (you receive no notification, it's all done in the background) and triggers a send/receive on the email account specified on your unit. In my case connecting via GPRS and downloading my emails.
sadly, it seemed to interrupt random texts and since it's done in the background, you don't even know that the text has been intercepted. I was getting angry phone calls from my mates asking why I hadn't replied to texts, that I hadn't even seen!!
Push Email
1. Register a Hotmail account and use the included Microsoft Pocket MSN software it works!
2. Register an account with http://www.consilient.com it's free and allows push mail from many services...
Hope this helps..
Hi folks,
I have a T-mobile dash (WM5) with a data plan (but no blackberry plan). My new employer uses only Palm OS Treo's and Blackberries for mobile corp email - although they use Outlook for desktop corp email !
The IT guys were a little puzzled with the Windows Mobile Device ! Anyway, I was wondering if there is a way to
1) Use my T-mobile dash's data plan
2) Along with a WM5 app
3) to connect to my corp blackberry's server.
I downloaded the WM5 blackberry app but it doesn't seem to connect anywhere, nor could I figure out how to set it up. Is there a step by step guide somewhere ?
Also, is that app very similar to the Treo/blackberries ? Then I could simply give my dash+BB connect to the IT guys and they could configure it (if the UI etc are similar to blackberries ... they know only treos and blackberries).
On a final note, I wanted to convince the head IT tech to support WM5 Outlook 'officially'. For this I need some information on how easy, secure it is to deploy this setup. Their current exchange server is mostly inside the corp firewall, so copying the desktop outlook settings to the dash doesn't work (desktop is inside corp firewall, dash is outside).
Thanks folks
Sid
Hello Sid!
I just came from a similar scenario- here's how I resolved my issues.
To be able to support direct push in Microsoft Exchange, a patch has to be applied to the server (The patch is called "Messaging and Security Feature Pack (MSFP) for Windows Mobile 5.0"). Direct Push allows your WM device to be in constant communication with the exchange server by pinging the exchange box for any changes to that user account (email). When a new email arrives in your inbox, your phone then downloads the new message. You can also sync your contacts, calendar, etc.
Unfortunately, my company has not applied this patch yet. When I went from my blackberry to WM5 device, they were not thrilled.
Thankfully, T-Mobile offers a push service called T-Mobile MyEmail which allows you to push email from any exchange/POP3 address. It will automatically locate the server address for you, just provide it your company email address and password.
From a security stand point, Microsoft's Direct Push is the most secure. It will also allow your system admin to remotely flash your handset if happens to get lost or stolen.
If you are interested in learning more about T-Mobile's MyEmail, go to:
http://www.myemail.t-mobile.com
For more information regarding Microsoft's Direct Push Technology, check out:
http://www.microsoft.com/windowsmobile/articles/directpush.mspx
Cheers
sublevel said:
Hello Sid!
Thankfully, T-Mobile offers a push service called T-Mobile MyEmail which allows you to push email from any exchange/POP3 address. It will automatically locate the server address for you, just provide it your company email address and password.
From a security stand point, Microsoft's Direct Push is the most secure. It will also allow your system admin to remotely flash your handset if happens to get lost or stolen.
Click to expand...
Click to collapse
But my corp email isin't POP or IMAP ... its exchange and blackberry. So while its a good suggestion, it won't help my situation. (?) I tried setting up my email via the "setup my email icon" but it doesn't work.
Also, exchange is inside the firewall so only "real" computers can access it via VPN/corp ethernet. Blackberry is outside the firewall. This is why my WM5 outlook can't even reach the real outlook server. I think I have two options
1) convince them to setup Exchange to talk to mobile devices
--> I'm going to forward your link to the IT guys so they can evaluate this option - thanks!
2) make my own WM5 device look/work reasonably similar to the Treo/Blackberries they are used to configuring. Then say "please set this up like a blackberry like you normally do".
For 2) I think I have found the app (bb connect?) but don't know
2.1) how to configure it
2.2) if it's the latest version (where do I get the latest version?)
2.3) If having just the data plan is good enough or do I need the special blackberry plan for this to work.
Hope that sheds more light .... thanks folks
Sid
Stoneage
Hi,
I have the same problem, only there's no convincing my IT department to support WM5 device. It supports only BB that are company property.
I have an external outlook privately setup with push mail and an alias for my corporate email, but the it seems like the redirect and auto forward rules I've defined in my outlook are forbidden or something, since they won't forward the mails I get from my exchange account to my external account.
Any idea how to go around this?
Some outlook plugin/software that will automatically forward mails to my external account?
Thanks.
Why don't you just get a blackberry data plan added to your account and use the blackberry connect client? That is all you need, as long as IT setup an account on your BES server at work.
Not that simple
If only life was that simple.
Not everybody can get a BB in our company and the IT department will not support devices that aren't owned by the company.
So, I'm looking for the workaround.
hi
iam having trouble with windows live oin Official HTC rom, it just refuses to download mail, it gets stuck on syncronizing inbox.
any idea guys?
I have similar issue since yesterday. Also, when I try to search for something - it does not bring the results. Just opens another search window.
I am having the same problems.
Things were fine when I was using an old instalation of custels WM6...
Then today I decided to reflash the device to the new Official HTC WM6 rom and I could not get Windows live to sync with the inbox for email...
I then reflashed to the TNT2.0 rom and the same thing...
Real weird.. anyone have any ideas?
JB
I have this problem too. I had a notification from Live Messenger that i had mail, but that opened up Internet Explorer which was the only method I have found that allows me to access my hotmail account.
I had a similar problem before. I wrote to MS and got the following reply.
Solution B below worked for me.
We have received reports from other customers experiencing similar synchronization issues. They were able to resolve their issue by following one of the steps below. Please follow each of the instructions below and then try to sign in again when instructed.
A. Clear browsing History and files.
1. On a Windows Mobile 5 and 6 phone, open Internet Explorer.
2. Click on the “Menu” and then click on “Tools.”
3. Select “Options.”
4. Click on the “Memory” tab.
5. On the Options page, “Clear History” and “Delete files.”
6. If you are not using a Windows Mobile 5 or 6 phone, consult your user manual for specific steps on clearing cache and history of visited websites on your device.
7. Try to sign in to your account again.
B. Re-synchronize your account.
1. Using your mobile device, point to “Windows Live.”
2. From the Menu, select “Account Options.”
3. Click “1 Clear Password.”
4. Follow the instructions to re-type your password.
5. Sync again.
C. Try to sign in to Windows Live using a different email address.
1. Using your mobile device, point to “Windows Live.”
2. From the Menu, select “Account Options.”
3. Click on “2 Switch Account.” When prompted with a confirmation, choose “Yes.”
4. Accept the License Agreement then sign in using a different account.
D. Sign in to the WAP version of Windows Live Mobile.
1. Open your phone’s Internet browser.
2. Go to http://mobile.live.com
3. Sign in to your MSN or Hotmail account.
If you continue to experience sign in or synchronization errors, please reply with answers to all of the following questions:
- Did changing your display picture work?
- Were you able to sign in to the Windows Live application using a different email address? If yes, what email address did you use?
- Were you able to successfully clear cache and history of visited websites on your device?
- Were you able to sign in using the WAP version of Windows Live Mobile?
- What is the exact error message you are getting?
- Who is your carrier?
- What specific device are you using?
Please do write us back, when any of the steps worked for you so that we may share them with other customers.
We appreciate your continued support as we strive to provide you with the highest quality service available. Thank you for using Windows Live Mobile. We look forward to hearing from you soon.
Sincerely,
Apple
Windows Live Mobile Technical Support
Click to expand...
Click to collapse
I had very similar problem, when I used rom Schaps_WM6Pro_WWE_3.54b-0804_Full. Problem was in internet settings (Ver. 3.60 - fixed).
I solved this problem install internet settings form cab: T-Mobile_UK_Settings_V1-1.1.CAB
Another problem, Hermes refuses operator settings. Whes T-Mobile tried to send me.
Similar Issue with Live Mail
I am also having an issue using Windows Live Mail on Sleuth's latest ROM. Over the last few days, some of my email messages are coming through blank. The message size is listed as 0/kb, but there is no option to download more of the message. When I check my email via PIE or on my laptop the entire message is there as normal.
Funny thing is this has only started over the past couple of days. It worked fine for weeks before, and now it seems that this issue is becoming more frequent (I got 8 blank messages today!)
I even tried changing to a different Live account and then back to mine. It fixed the blank messages in my inbox, but the second email I received was blank again!
Has anyone else experienced blank emails coming through from their hotmail email account?
Microsoft is currently extending from 2G to 5Gb live acount. Could be linked ?
From: [email protected]om
To: JB
CC:
Subject: RE: SRX1043104557ID - Windows Live Mobile:.Live service issues usin
Date: Thu, 30 Aug 2007 03:02:50 +0000
Hello Jeff,
Thank you for contacting Windows Live Mobile Technical Support. My name is Joan and I will be assisting you. I understand that you can no longer sync your Windows Live Hotmail messages on your HTC device. You mentioned that you were prompted with the error message, “email server did not respond, sync has failed”. I realize the importance of this matter and allow me to assist you on this.
We have received reports from other customers experiencing similar sync issues. They were able to resolve their issue by following one of the steps below. Please follow each of the instructions below and then try to sign in again when instructed.
A. You can try archiving your Inbox to reduce the number of items in the mailbox for synchronization.
B. Try to change your Windows Live Messenger display picture.
1. Sign in to Windows Live Messenger using a computer.
2. Change your display picture to a default picture.
3. Try to sign again on your mobile device.
C. Clear browsing History and files.
1. On a Windows Mobile 5 and 6 phone, open Internet Explorer.
2. Click on the “Menu” and then click on “Tools.”
3. Select “Options.”
4. Click on the “Memory” tab.
5. On the Options page, “Clear History” and “Delete files.”
6. If you are not using a Windows Mobile 5 or 6 phone, consult your user manual for specific steps on clearing cache and history of visited websites on your device.
7. Try to sign in to your account again.
D. Re-synchronize your account.
1. Using your mobile device, point to “Windows Live.”
2. From the Menu, select “Account Options.”
3. Click “1 Clear Password.”
4. Follow the instructions to re-type your password.
5. Sync again.
E. Try to sign in to Windows Live using a different email address.
1. Using your mobile device, point to “Windows Live.”
2. From the Menu, select “Account Options.”
3. Click on “2 Switch Account.” When prompted with a confirmation, choose “Yes.”
4. Accept the License Agreement then sign in using a different account.
F. Sign in to the WAP version of Windows Live Mobile.
1. Open your phone’s Internet browser.
2. Go to http://mobile.live.com
3. Sign in to your MSN or Hotmail account.
If you continue to experience sign in or synchronization errors, please reply with answers to all of the following questions:
- Did changing your display picture work?
- Were you able to sign in to the Windows Live application using a different email address? If yes, what email address did you use?
- Were you able to successfully clear cache and history of visited websites on your device?
- Were you able to sign in using the WAP version of Windows Live Mobile?
- What is the exact error message you are getting?
- What specific HTC device are you using?
Please do write us back, when any of the steps worked for you so that we may share them with other customers.
We appreciate your continued support as we strive to provide you with the highest quality service available. Thank you for Windows Live Mobile. We look forward to hearing from you soon.
Sincerely,
Joan
Windows Live Mobile Technical Support
---------------------------------------------------------------------------------------------
You can find recent developments on Windows Live Mobile at our Team blogs:
Life With Mobile: http://lifewithmobile.spaces.live.com/
It's All Mobile: http://itsallmobile.spaces.live.com/
Windows Live Mobile also has comprehensive online help available to you. For more information on the current features and functions, click on the "Help" link found at any MSN or Windows Live Mobile page, or go directly to: http://help.live.com/help.aspx?project=MSN_Mobilev1
--------------------------------------------------------------------------------
--- Original Message ---
From : JB
Sent : Wednesday, August 29, 2007 11:57:15 PM UTC
To : MOBIL.BRWS.NA.US.EN.MSF.SEA.TS.T01.RTG.00.EM
Subject : Windows Live Mobile:.Live service issues usin
Service:
Windows Live Mobile
What type of problem do you have?
.Live service issues using installed client application
Full Name:
JB
What e-mail address would you like a response sent to?
Primary e-mail address/member ID associated with the account you are inquiring about:
Be specific when describing your problem. The details that you include enable us to promptly send you the most likely solution to your issue.
I have a pocket pc made by HTC, model is Tytn. I am a Cingular subscriber in LA.
I have been using my PPC with windows mobile live 6 to access my hotmail account for the last year with no problem.
Just yesterday I installed an OFFICIAL WINDOWS MOBILE 6 rom that is the latest update from HTC for my phone. After instalation I could no longer sync Mobile live with my hotmail inbox as before. However, I can connect to my Live messenger from the same phone. When I try to sync my mobile live client with my hotmail inbox, I get an error message thats states, "email server did not respond, sync has failed". I then tried to connect with my wifes hotmail live account and had no problems at all. ThenI tried reconecting with my hotmail info and I got the same error message and the sync attempt with my hotmail inbox failed again.
This doews not make sense. I can sync with my wifes account, but cannot sync with my hotmail account. Why can I not sync to my hotmail inbox with mobile live, but I can sync to Mobile live messenger? Why does my hotmail live account work on the PC, but not on my phone? Why did it work the other day seamlessly, but not now after upgrading to a newer Official Windows Rom. Do you guys need to reset my hotmail account? I have also reinstalled the old rom and I still have the same problems.
Please solve my issue.. I depend on my mobile email retrieval from my phone for my job and at this point I am losing money and clients since I cannot use my email on my phone.
What type of device do you have?
Pocket PC
Who is the manufacturer of your device?
Other
What type of subscription to Windows Live Mobile do you have?
I have a Windows Live or MSN Mobile subscription
How did you reach us?
Other
Who is your service/carrier provider?
AT&T / Cingular
Hello JB,
Thank you for writing back. My name is Raymond and I am sorry for the delay in response.
The Product Team is now investigating on the issue. There is no definite time when it will be resolved. Will give an update as soon as it becomes available.
Thank you for your continued patience.
Sincerely,
Raymond
Windows Live Mobile Technical Support
--------------------------------------------------------------------------------
--- Original Message ---
From : JB
Sent : Friday, August 31, 2007 8:16:58 AM UTC
To : "Microsoft Customer Support"
Subject : RE: SRX1043104557ID - Windows Live Mobile:.Live service issues usin
Lets back up here. This same device was working fine with my current hotmail account just a few days ago. All I did is reflash to a new Official, HTC, Microsoft windows mobile 6. I also flashed back to the version that worked and it still is not working... Maybe my account info is corrupt living on your particular server. How about just resetting my account, I bet it would start working again.
How about your customer service department live up to the enormous reputation that is Microsoft, and give me a call to help me work out this problem.
My number is.... XXX-XXX-XXXX
JB
--------------------------------------------------------------------------------
From: [email protected]om
To:JB
CC:
Subject: RE: SRX1043104557ID - Windows Live Mobile:.Live service issues usin
Date: Fri, 31 Aug 2007 04:48:58 +0000
Hello JB,
Thank you for writing back to Windows Live Mobile Technical Support. My name is Joan. I understand that you are still having issues in synchronizing your Windows Live Hotmail account on HTC device. You mentioned that your wife could sync her Windows Live Hotmail account using the same device. I appreciate that you have taken the time to write to us regarding this.
JB, we received feedback from a few customers experiencing similar issues when synchronizing Windows Live Hotmail on HTC device. We are currently looking into the reason why this is occurring, and our product team is engaging additional resources to locate and isolate the exact server that is causing the issue.
The details you included in your email will be very helpful to our investigation. I will be forwarding it to our product specialists for inclusion to the analysis of this case. They will be getting back to you once an update becomes available.
At this time, there is no definite timeframe for a resolution yet. However, we wanted to let you know that this is definitely our top-most priority. Thank you for your patience.
We appreciate your continued support as we strive to provide you with the highest quality service available. Thank you for using Windows Live Mobile.
Sincerely,
Joan
Windows Live Mobile Technical Support
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You can find recent developments on Windows Live Mobile at our Team blogs:
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Windows Live Mobile also has comprehensive online help available to you. For more information on the current features and functions, click on the "Help" link found at any MSN or Windows Live Mobile page, or go directly to: http://help.live.com/help.aspx?project=MSN_Mobilev1
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--- Original Message ---
From : "JB"
Sent : Thursday, August 30, 2007 8:56:13 PM UTC
To : "Microsoft Customer Support"
Subject : RE: SRX1043104557ID - Windows Live Mobile:.Live service issues usin
Ok... I am very frustrated that nothing has solved my issues with MY ACCOUNT.
Here are the answers to your questions. I'm hoping you can solve my issue.
- Did changing your display picture work?
No. I even changed it to a blank picture as well as a default pic.
- Were you able to sign in to the Windows Live application using a different email address? If yes, what email address did you use?
Yes I was. Like I said in my initial email, I can sign in and syncronize to my wifes hotmail account inbox no problem.
- Were you able to successfully clear cache and history of visited websites on your device?
Yes I was succesful doing that.
- Were you able to sign in using the WAP version of Windows Live Mobile?
Yes I was.
- What is the exact error message you are getting?
"Syncronization failed. Unable to syncronize inbox. Server did not respond."
- What specific HTC device are you using?
HTC Tytn. Same device as the cingular 8525. I have now tried 3 different roms.. 2 of which used to work with the windows live client before. Current rom is the latest from the HTC website.
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I had a problem with live when I first went to WM6, a while ago now, that sounds similar to the problems being experienced here. My solution was to log into hotmail / live on a PC and update my passport account. I attributed this to maybe an old account.
Well... I gotta hand it to ya... I went into my setting page for my live account and changed my id and password for my live account and that fixed it... I find it pretty interesting that Microsoft had no idea, or they just didn't Giva F-ck.
Thanks...
JB
Hi.. I found this morning that i dont have anymore contacts on my msn list?!?! Read on some forums this can be cause by msn servers going down or hacking!! Anyone else having this problem today?
davidaryan said:
I had a problem with live when I first went to WM6, a while ago now, that sounds similar to the problems being experienced here. My solution was to log into hotmail / live on a PC and update my passport account. I attributed this to maybe an old account.
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THat still doesn't work for me. There is no solutions, and I have tried what the MSFT people have suggested to no avail.
I wanna throw this tmobile dash out the window.
sync failure gave me the code a few times 84de0a10
shouldibuy said:
THat still doesn't work for me. There is no solutions, and I have tried what the MSFT people have suggested to no avail.
I wanna throw this tmobile dash out the window.
sync failure gave me the code a few times 84de0a10
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Click to collapse
look at the signs! why would you wanna trash your dash??? its not hardware, its M$. Doesnt matter what phone you have, becuz its M$ thats having the issue with there servers. I'm also experiencing problems with windows live as well and i have the 8525!
Any updates? i'm having the same isue: Cannot retrieve mail..
speedfight said:
Any updates? i'm having the same isue: Cannot retrieve mail..
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Click to collapse
I had the same issue... It is known to M$. The solution I found was reinstalling WLM Live. If you do, make sure you uninstall it first thru active sync.
Pumpiron579 said:
I had the same issue... It is known to M$. The solution I found was reinstalling WLM Live. If you do, make sure you uninstall it first thru active sync.
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Unfortunatly that doesn't work for me, have tried 4 different versions and everytime the same problem.
If I Sign in with an other account the e-mail syncs correctly!
On my old Wizard it worked always, so it's very strange.
[email protected]_4ngel said:
Hi.. I found this morning that i dont have anymore contacts on my msn list?!?! Read on some forums this can be cause by msn servers going down or hacking!! Anyone else having this problem today?
Click to expand...
Click to collapse
Exactly the same happened to me yesterday.
Try going to your windows live account from your computer. Then change your password and add or change your windows live ID. This worked for me and I had the same problems.
JB
At my job, our company emails are setup through an exchange server, and they only allow company computers to sync with it directly. They do have a website setup for Outlook Web Access so we can view contacts, email, the calendar, etc. through a webpage, but I would rather have my calendar and emails through the TF3D interface instead of logging into a website. This great little program called Chronobis allows me to sync the calendar, tasks, and contacts through the OWA website. There's also a new beta just released that allows you to receive email. It doesn't support sending email as of yet. It's a nice option for those in the same predicament as me.
great thanks
thank you so much
this is exactly what i needed
How did you get it working?
dmakk said:
At my job, our company emails are setup through an exchange server, and they only allow company computers to sync with it directly. They do have a website setup for Outlook Web Access so we can view contacts, email, the calendar, etc. through a webpage, but I would rather have my calendar and emails through the TF3D interface instead of logging into a website. This great little program called Chronobis allows me to sync the calendar, tasks, and contacts through the OWA website. There's also a new beta just released that allows you to receive email. It doesn't support sending email as of yet. It's a nice option for those in the same predicament as me.
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Click to collapse
Can anyone give me some instruction on how to set this up. I have downloaded and installed the app and set up a pop e-mail account as stated on their forum, but still couldn't get it to work. There doesn't really seem to be anything by way of a help file on their site...
I have been after something like this as I don't think our work exchange server is configured to sync with mobile devices...
Cheers
Wonder if this might come in handy for current Mail2Web free users, unable to use Activesync from May 1st. OWA via desktop browser remains free.
thanks
this looks to have good potential .. will try now ! Thanks
One quick thing, would it "lock" my device as my exchange server does when I try to sync directly with it.
Glad you guys are finding Chronobis useful.
One of the biggest problems right now is that I'm having trouble getting this to work with Exchange 2007. In their infinite wisdom, the Exchange developers thought it was a good idea to just completely drop support for WEBDAV in 2007... I like the idea that it is all web services now, but it definitely isn't backwards compatible. I'm also concerned that access to the new web services might actually be controllable by the administrators, were WEBDAV had to be enabled for OWA to function. (Still looking into this one)
So sorry if you are on Exchange 2007, it might be a little while before Chronobis supports it.
Things seem to be working well on the Exchange 2003 front though. If you are having issues configuring it and have Exchange 2003, I suggest you take a look at (or post your questions to) the forums on the Chronobis site, that's where I look for them.
Thanks,
frejos - Chronobis Creator
hey guys, well when i go to my companys outlook access OWA site, it has a login that i need to enter on a certain page... https://owana.ford.com/exchange when i enter one username and password for that site, it then states that its been accepted and leads me to a popup that pops up where i enter a different set of username and password....so how would i set up this application?
The question on my mind is, will Windows Phone 7 Sync with Outlook that is not connected via Exchange?
I don't care about the emails but Contacts, Appointments & Tasks are important.
I hear about the Outlook connector but it seems to me that my PIM data will be moved over to LIVE account and then get synced.
I have a personal and a business domain that are hosted somewhere and I use outlook to get all my emails. I don't want to sync/copy my personal & business contacts on windows live mail. I have been waiting for WP7 to come out in lieu of getting a new mobile and this is not encouraging.
I assume Zune software will be upgraded to do most of the job.
Have I been reading wrong articles? Please guide me and correct me.
from what i read contacts/appointments will only be through activesync. i don't believe tasks are working as of yet.
how are you connecting outlook to your personal and business domains? to get anything more than email alone (pop/imap), you would have to have some protocol (e.g. exchange) in place to allow the rest to flow through.
Thanks
I am using POP3 at the moment and I don't believe the hosting provider gives me IMAP but I can live with it.
So ActiveSync or Windows Mobile Device Center will still work to sync? I heard any talking to the device will only be done via Zune Software!
i thought sop too.. that zune software will be doing the sync insted of the active sync or windows device manager...
as MS will have some provision to sync with outlook or express...
i am waiting for the devices to be out in the market..
dell and HTC HDD is the one i am looking for...
I posted a question in MSDN forums and I am not getting clears answers there.
http://social.msdn.microsoft.com/Fo...s/thread/fb28aeec-7dbb-4c92-890a-a7763ae82b60
The Windows Phone Radio podcast has answered this question and they say that there is full Outlook integration, and that's aside from the already robust Exchange ActiveSync capabilities.
Thank you. That is a sigh of relief. I am going to get one now as soon as possible.
Spoke too soon. Other posts clarify that it will not be supported.
I cannot believe that WP7 does not sync with outlook. This is a dealbreaker for me, I have to be able to sync my work laptops outlook calendar and contacts with my phone!!
I was just about to buy one, looks like I`ll be forced to buy android.
Bummer.
WP7 will sync with outlook but not OFFLINE outlook i.e. Outlook not connected to Exchange or Cloud. So if you want to move your contacts and all apointments from PST file to WP7, you have to sync them to the cloud first.
I was hunting around last night looking for a solution to this, and the only software I can find which will perform a periodic sync of my work outlook calendar up into the cloud is google calendar sync - the irony that I`m forced to use google to solve this problem is not lost on me!!
I know there is a microsoft supplied outlook addin for hotmail - but its not much good for this problem - you have to MANUALLY drag appointments from outlook calendar to get them up into the cloud.
I would be interested to hear how others are going to address this problem - are there other solutions out there??
Doesn't look to me that there is a solution to this sort of wait for someone to write a program to do so or have MS release an update to Zune to do so.
janemanno1 said:
Doesn't look to me that there is a solution to this sort of wait for someone to write a program to do so or have MS release an update to Zune to do so.
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Click to collapse
I think theres lot of ways round this, I just posted one method already!!!
Interested to hear how others will approach it.
That is the whole point. I don't want to put my personal and businee contacts and appointments onto the CLOUD. I just don't trust them with the privacy and security.
janemanno1 said:
That is the whole point. I don't want to put my personal and businee contacts and appointments onto the CLOUD. I just don't trust them with the privacy and security.
Click to expand...
Click to collapse
I hear you, and Im not super keen on the concept either.
The only smartphone that nativley supports local outlook sync is iphone.
Well then that sux. I am all for WP7 par this. Any one has any idea about the REAL technical reasons behind this?
This doesn't sound encouraging.
I too have a similar issue. My company doesn't allow connecting to the Exchange server from personal phones and local Outlook sync was the only way for me to keep track of the meetings / tasks (also contacts) through my personal phone (Fuze).
janemanno1 said:
Well then that sux. I am all for WP7 par this. Any one has any idea about the REAL technical reasons behind this?
Click to expand...
Click to collapse
There is no specific technical barrier that stops this. Its a conscious design decision to leave it out.
And theres no guarantee that MS` new closed approach to WP7 will mean that 3rd parties are allowed to write a local sync solution, either. Time will tell on that one.
The cloud is the future, aparrently, like it or not.
I am also concerned about my Outlook data. having my data in the Cloud bothers me too, I want the data with me not online. It doesn't matter how careful I am with data, anthing that is not under my direct control is at risk.
For example I have an email address shared only with friends which was all fine until one of my friend fell foul of a social network scam, not my email address is out in the wild and I'm recieving spam. i may be tech savvy, but some people should be allowed near a PC or phone. I don't want to put personal data in the Cloud only to have someone hack MS and gain access. Can you image a list of peoples diary saying where they are and when they are not at home, please come and rob me.
xma1e said:
I am also concerned about my Outlook data. having my data in the Cloud bothers me too, I want the data with me not online. It doesn't matter how careful I am with data, anthing that is not under my direct control is at risk.
For example I have an email address shared only with friends which was all fine until one of my friend fell foul of a social network scam, not my email address is out in the wild and I'm recieving spam. i may be tech savvy, but some people should be allowed near a PC or phone. I don't want to put personal data in the Cloud only to have someone hack MS and gain access. Can you image a list of peoples diary saying where they are and when they are not at home, please come and rob me.
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Click to collapse
Take a pragmatic look at what data about you is out there on the internet and make a considered, risk based approach. If after that you still don`t like contacts and calendar events in the cloud, WP7 is not for you.
scoob101 said:
Take a pragmatic look at what data about you is out there on the internet and make a considered, risk based approach. If after that you still don`t like contacts and calendar events in the cloud, WP7 is not for you.
Click to expand...
Click to collapse
Very little is out there about me that I don't want out there. There's a difference between what is out there and what PERSONAL information I have in Outlook, which includes my diary, past and present, things I need to do, notes I make, etc.
I plan to look at WP7 once the devices are out and find out how things work myself before making a judgement either way. At the moment it's all speculation because very few people have their hands on one.