Not syncing contacts - P3300, MDA Compact III General

As you may have seen in my other threads I have updated to WM6 on my O2 XDA Orbit. I'm experiencing a number of problems and have just noticed another which I thought deserved its own thread.
I am trying to copy all my contacts to my computer (Outlook 2007 on Vista) using the Sync Center. I've never actually done this before so it may be something I'm doing wrong - please forgive any stupid questions. Anyway, I have told it to sync contacts between my computer and my phone but this just doesn't happen - no new contacts appear in Outlook. I also created a test contact in Outlook but this does not appear on my device. Also, my calendar isn't synchronised either.
I have also tried syncing on my XP machine (also Outlook 2007) and it also doesn't work. That's using ActiveSync 4.5.
Is there a step of setup that I have missed? This is partly to do with attempting to solve one of my other problems and partly just because I want to keep backups that are in a readable format (i.e. not just copying PIM.vol).
Bonus question: how can I make it so that the contacts that are saved on my SIM get saved to my device?

Related

Contact Database issue?

Just updated to Black 1.2 earlier today. I've read some threads on the activesync issues with contacts syncing, but my issue seems a little different. When I sync my contacts only 4 of the 176 contacts in outlook sync. The 4 that do sync I think are the last ones that I put in my phone before upgrading to WM6. Is there something that I need to do in outlook to get the rest of the contacts to sync with the new database? Any help would be great. Thank you in advance.
I had to sync 3-4 times before all my contacts made it to my 8525. I have 450 contacts synced through MS Direct Push.
Jim
Ya I have synced it many times, tried reflashing the rom, tried other WM6 roms, hard reset and still nothing. On activesync it shows its going to sync all of the contacts but then quickly finishes and only the 4 same contacts every get synced.
Sounds like you M$ Outlook contact db is hosed. I had this happen last year. What I did was create a new contact DB in outlook. copy ovey all of my contacts. Then delete them out of the original db. Then copy them back. Worked for me.
Gave that a try and didn't seem to work, I just created another contacts folder moved all of them into it and deleted them out of the main folder then synced. (removed all contacts from phone, the 4 of them that is) Moved my contacts back into the main folder and synced again and still only those 4 contacts would sync, but I do think it had something to do with a corrupted db because any new contact I add gets synced and works, i just need to find a way to fix all my current contacts without having to reenter all of them. Thank you for your help!!!
I am using XDA 0.2 and is having no issues with contact sync - USB and Exchange. Even "Business contact Manager" for Outlook i working like a charm.
(Its a small CRM addon for Outlook -and the cool part is that it gives you an overview of all your email history - including mails - that you have with the contacts...NICE when using the phone for business)
Well - had nothing to do with your problem, just wanted to add a statement on BCM
I ended up fixing my problem the hard way by reentering all my contacts on outlook which would then sync with WM6 perfectly. Really wished just one of about 9 different methods i tried at recreating my contact db without manually entering them would of worked. Hopefully I wont have to do that again

Help with Restoring contacts

Hi there,
I have upgraded from WM5 to WM6 and I am running windows vista with windows mobile device center.
After the upgrade it has recognised my phone as a new device and therefore I cannot resync my contacts etc to it.
Can anyone help me as I have loads of contacts that I really can't afford to lose...
Thanks in advance
Im running vista and WMDC as well but whenever i flash even when it detects it as a new device it still syncs my contacts and everything else.
Do you have Outlook installed? Without outlook i believe it won't save any contact or calender info i may be wrong though...
yep have outlook 2007 installed
It isn't configured though - can anyone confirm if the above is true and whether it would need to be configured?
mightymouse2045 said:
It isn't configured though - can anyone confirm if the above is true and whether it would need to be configured?
Click to expand...
Click to collapse
Yes. It will resync your Outlook contacts. Just make the new partnership and voila! I have deleted and repartnered my device many many times. Ever so often I backup my Outlook contacts to a CSV or XLS file.
My suggestion to you is open Outlook and export your contacts to a CSV or XLS file.
Then make your partnership!

Delete Active Sync Relationship deletes my Contacts =(

[email protected]
i have all my contacts in MS Outlook 2003... The sync with ActiveSync worked nice.... but if i now delet the relationship on my device in AS it deletes all my contacts on the phone because they belong to the partnership... is there any way to delete the partnership and keep the contacts?
If you've sync'd with Outlook already then your contacts will be safe on your PC. Let Activesync delete them from your PPC and then establish new partnership and download them back to the PPC.
I only noticed this happening on my O2 XDA Orbit recently. Not sure why but my contacts are all there thankfully.
Fracoon said:
[email protected]
i have all my contacts in MS Outlook 2003... The sync with ActiveSync worked nice.... but if i now delet the relationship on my device in AS it deletes all my contacts on the phone because they belong to the partnership... is there any way to delete the partnership and keep the contacts?
Click to expand...
Click to collapse
thats impossible... when you delete the partnership it does not delete the Emails, Contacts or Tasks etc...
When you delete partnership it will ask you to delete synced FILES, but does NOT touch Outlook data.
i tried it again.... here is the procedure
No contacts on Phone
all contacts in outlook on PC
no partnerships on pc or artemis
create partnership...
sync contacts...
contacts now in outloo on pc AND on artemis...
delete the partnership in active sync ON THE PHONE...
all contacts are deleted from the device but remain in outlook
i want the following
sync the contacts and then delete the partnership on the device.. result should be that the contacts "belong" to the phone..
I did just this a few days ago, synced, deleted the Partnership and kept the contacts. Like Radek Hulán said, it asked me whether to delete synced files, i tipped Yes, the device worked a few seconds and then the partnership was gone, leaving the contacts and everything on the device.
Try Syncing the device, then disconnect the Phone from your PC and delete the Partnership on the Phone itself (For me it sounded like you deleted the partnership through your PC on your PPC) and if that doesn't help, do the Microsoft Trick: Just try it over and over again, with the same routine, after a few times it will work, it's always been like that
I have a T-Mobile Dash and am connecting it to several Windows XP machines using ActiveSync 4.5. I haven't been able to test this with an older version of ActiveSync because not one of the machines will let me fully uninstall 4.5 and install an older copy. The older install always insists that I have to install 4.5 even if I already have.
My problem is this: Any time I try to delete a relationship between a PC and my smartphone, Activesync deletes every one of my contacts off the phone.
Ideally, I would be able to sever the relationship between a computer and my PDA and keep all my contacts on my PDA. Near as I can tell, this is impossible. And it's apparently that way intentionally, though I can't for the life of me guess why. My contacts are being held hostage by my work laptop and nothing I can do can separate them from it.
It does not matter if I uncheck Contacts in the checkboxes of things to delete, it still deletes all contacts when any relationship is deleted.
The contact are still safe on the computer, but I simply *cannot* delete a relationship without losing all my contacts.
If I disconnect the phone from the PC and go into ActiveSync, only the following menu options are supported:
1. Options
2. Schedule (grayed out)
3. Status
4. Add Server Source
5. Connections
6. Connect via Bluetooth
None of the above options allow me to delete a relationship specifically. Just choose what items I plan on syncing or what connection (USB/IR/Bluetooth) I might want to connect with.
If I choose 1. Options, I'm presented with the checkboxes to select what things I want to sync with my PC.
[X] Contacts
[_] Calendar
[_] E-mail
[_] Tasks
[_] Favorites (grayed out)
[_] Files (grayed out)
[_] Media (grayed out)
If I uncheck "Contacts" and click "Done" I'm presented with this <sarcasm>wonderful</sarcasm> dialog box:
"To proceed, ActiveSync must remove all Contacts synchronized to your device using ActiveSync. Select OK to continue"
My question is **WHY??** WHY can I not sever the connection between the computer and my contacts??? Who programmed this abomination that thought that permanently tying them together irrevokably was a GOOD idea?
Hi all,
I had the same problem and found a workaround. ActiveSync will delete those contacts/... only if they belong to only one relationship and if you try to delete this particular relationship. So, what is the solution? Assign your contacts to two sync relationships! If you delete either of them, the contacts will not be touched.
In my case, there was a sync relationship to mail2web.com for push email and another relationship to the PC for contacts. After reinstalling the PC's OS I needed to delete the old relationship. I was able to preserve the contacts by syncing them first to mail2web.com.
Good luck!
Regards,
Michael
PS: I have to add that it is very useful to have a functional backup program for your mobile phone. Sprite Backup works very nicely for me.
ActiveSync BOOSTER
Is there a way to boost up speed of Sync
Is there a any software or Cab file for it ?
Also want to know after we sync Phone
It keeps repeating to sync, is there a way to stop it ?
With removing the phone
Please Help
I have the same problem with my HTC Diamond (http://forum.xda-developers.com/showthread.php?t=437729). BUT unlikely I can´t get my contacts by new relationship to my phone back now. ;o(
the default setting for my Active Sync is "replace items on phone". So when I initially setup my Orbit, all the data on my PDA are being wiped out, including the contact.
fx9 said:
the default setting for my Active Sync is "replace items on phone". So when I initially setup my Orbit, all the data on my PDA are being wiped out, including the contact.
Click to expand...
Click to collapse
After its in sync
try this-
Tools
Option
Settings
& Choose what u like in drop down menu
Alright guys...
I sorta figured a way around all this. So if you've gone and sync'd your device to your PC, not knowing that your data will dissapear from your device if you delete the partnership... The simplest way is to get a backup software, such as SPB Backup or Sprite Backup and back up only your PIM info (contacts, calendars, etc.). Next delete the partnership you don't want to have anymore. What I did with mine was I deleted ALL partnerships I had (Exchange and PC), and so I had nothing on there. Then restore the PIM file back and you should have all your contacts and calendar info, only but you don't have any partnerships. You can now re-setup partnerships with different sources, just make sure you uncheck the stuff u don't want sync'd I hope that helps.
I don't know if this is help to anyone but this is not an ActiveSync problem at all, it is WM6.1 problem.
You ask how do I know that for sure, I'll explain...
I used to have a WM5 phone until I replaced it few days ago with a WM6.1 phone (HTC Jade)
The ActiveSync I use on my Windows XP PC is 4.5 and I have not changed it with the new phone.
Before, with my WM5 phone I used to Sync my contacts with my phone and then delete the partnership with my phone every time, then create a new partnership each time I reconnect. Maybe you think its strange but this how I used to do it.
My phone contacts were never deleted, EVER EVER EVER on the coarse of 2 years.
Now Yesterday I connected my new mobile WM6.1 for the first time to add my Outlook contacts to it, disconnected and did what I always do which is delete the partnership with my phone. I later reconnected the phone to install an application and then BAM all my contacts are GONE.
So you see the ActiveSync 4.5 app is the same but with WM6.1 it behaved differently which definitely means this a bug or by design in WM6.1 ONLY and not older windows mobile versions.
It also have nothing to do with Windows Vista like someone previously said because my pc OS is Windows XP SP2.
Its another Microsoft mess that we have to fix or live with.
I wonder when are they going to take their work seriously?
Can anyone come up with a tweak or registry fix in WM6.1 to fix it?
Solution that worked for me
I think I figured out a good solution - wored for me.
Go to your My Device Root folder in the File Manager. Copy the pim file, then paste it in another folder on the device to back it up.
Go to Active Sync - delete the relationship.
Now for the scary part - go to your Contacts and they are all gone.
Go back to you My Device root, rename your pim file to something like pimOLD. Then go get your backed up copy, and paste it back into your default My Device folder.
Scary again, go to Contacts, they are all gone. Now the act of desperation - I did a hard boot (removed the battery) - restarted the device. Device now see's your new PIM, contacts are all back - yet no Active Sync relationship. YEA! MISSION ACCOMPLISHED.
So I downloaded wm6.0, 6.1, 6.5 and 5.0 simulators from Microsoft. I tested deleting partnership with each of those (On Windows Mobile itself). So it seems that 6.0 and 6.1 have this problem and delete your personal information when u delete the partnership. 5.0 and 6.5 did NOT delete the contacts/calendars/tasks upon deleting the partnership.
At this point backing up your /PIM.VOL file is the best way of backing up your data if you have to delete partnership.
Also pim backup is a nice freeware that accomplishes the same thing.
Unfortunately I do not have a windows mobile device now but when I had my Tilt, I remember deleting the partnership so many times and I never had this problem.
Wonder if it's related to the build of Windows Mobile.
mearly said:
I don't know if this is help to anyone but this is not an ActiveSync problem at all, it is WM6.1 problem.
You ask how do I know that for sure, I'll explain...
I used to have a WM5 phone until I replaced it few days ago with a WM6.1 phone (HTC Jade)
The ActiveSync I use on my Windows XP PC is 4.5 and I have not changed it with the new phone.
Before, with my WM5 phone I used to Sync my contacts with my phone and then delete the partnership with my phone every time, then create a new partnership each time I reconnect. Maybe you think its strange but this how I used to do it.
My phone contacts were never deleted, EVER EVER EVER on the coarse of 2 years.
Now Yesterday I connected my new mobile WM6.1 for the first time to add my Outlook contacts to it, disconnected and did what I always do which is delete the partnership with my phone. I later reconnected the phone to install an application and then BAM all my contacts are GONE.
So you see the ActiveSync 4.5 app is the same but with WM6.1 it behaved differently which definitely means this a bug or by design in WM6.1 ONLY and not older windows mobile versions.
It also have nothing to do with Windows Vista like someone previously said because my pc OS is Windows XP SP2.
Its another Microsoft mess that we have to fix or live with.
I wonder when are they going to take their work seriously?
Can anyone come up with a tweak or registry fix in WM6.1 to fix it?
Click to expand...
Click to collapse
Like many who probably frequent this board I like to experiment with my device and will wipe my PPC every couple of weeks. I also have been syncing with Exchange through ActiveSync but was looking for a way to severe that Exchange sync relationship without loosing all of my 300+ contacts on the device. I was also looking for a way to backup those contacts to another source so I wasn't locked down to an Exchange sync via ActiveSync to get them back again.
I recently discovered the Microsoft MyPhone application which will let you back up your data to their server. Unforunately it will not backup data that is currently being synced with Exchange.
Using the method suggested by mkrumpe about manually backing up and replacing the PIM file I was able to break my relationship with the Exchange server and then recover my PIM data. Once I did that I was then able to back up my data with Microsoft MyPhone since it no longer picked up the Exchange sync relationship.
I thought this same info and process might benefit others as well who want to break a sync with Exchange, recover their previously synched data and find another non-exchange method to back up this data.
Now I have a way to backup my contacts without having to use Exchange and I was able to keep all 300+ contacts even though I deleted the Exchange sync relationship and may not go back to synching with Exchange (do to upcoming policy changes at my company)
Contacts Removed!!
Hi!
I had a PC with activeSync 4.5 and Outlook 2007 at home but I formatted my windows and synched my data to another PC that has no Outlook.
When I connected my Touch Diamond to this PC all of y contacts removed and now I urgently need my cantacts!
I have no Outlook now, can anybody help me get back my contacts?!
faridv said:
Hi!
I had a PC with activeSync 4.5 and Outlook 2007 at home but I formatted my windows and synched my data to another PC that has no Outlook.
When I connected my Touch Diamond to this PC all of y contacts removed and now I urgently need my cantacts!
I have no Outlook now, can anybody help me get back my contacts?!
Click to expand...
Click to collapse
Always do a Sprite Backup

Active Sync creating hundreds of empty appointments

Hi everybody,
the switch from my TyTN II to the Rhodium was far from painless so far. I use the T-Mobile German version with the 6.5 upgrade. Running on 6.1, the Rhodium was far from stable and I was fearing I'd break my back cover from having to remove it so often for a reset. But even the update to 6.5 didn't remove the following error:
After Syncing I find in my calendar (mainly on the current day) one or more rows of identical, empty appointments that cannot be deleted, or rather, that seem to show up again and again when deleted.
The trial version of "Duplicates Remover" then shows literally hundreds of identical appointments.
Does anybody know a fix for this, or a hint where the bug could originate?
I have mixed experiences with Active Sync as I'm synchronizing with two PCs, so appointments and contacts have been deleted/are cropping up again long after deletion. I wish it was as effortless as HotSync on my Palm used to be ...
I'm sorry if this question has been asked and answered before, but forum search didn't come up with anything useful (maybe I've used the wrong search terms).
Thanks, Robert
*bump*
anybody have the same issue? hundreds of empty appointments on the day I start sync? I talked to T-Mo support and they didn't know the problem.
Robert
I've noticed the same issue recently with my HTC diamond 2 after upgrading to Outlook 2007 SP2 on a Windows XP laptop with ActiveSync 4.5.0 (Build 5096). The problem did not exist previously when running Outlook 2003 and syncing the same laptop and device.
Also have the device syncing with a Vista laptop also running the Outlook 2007 SP2 without issue. The difference is that vista uses the mobile device centre software instead of ActiveSync. I've searched the internet for a patch or update to ActiveSync for Windows XP but it seems I'm running the most update version.
I have the same problem with windows live, outlook, plaxo, and messenger, the problem is messenger really doesn't like you messing with the contacts and pictures attached to messenger just aren't really supported and are more or less user defined by the contact... so you get multiples... then syncing can create a info loop... still working on the problem but as for the calender what I found is to go and remove the repeating occurance... bet this is where the problem lies I have loads of them! I ended up deleting the folder and starting over! I created a dummy folder set it as my default and then deleted the corrupted one... I have found no program that changes all repeating events to one time events...
<fingers crossed>
At the moment I seem to be rid of most of the duplicates. In the end I had to do another hard reset on the mobile device, clear the duplicates from Outlook (2003), then sync. I have not, as I had before, synced the HTC with a second PC.
</fingers crossed>
Active Sync is really an embararssing piece of software ...
Robert
I have a similar issue. Got a Diamond 2, at home I run Win7 with Mobile Center but at work I have XP SP2 with AS. I get tons of blank appointments being created. If I disable calendar syncing, I get hundreds of blank contacts instead!!!
I use no messenger and whatnot - anyone has found a solution?
For me it was a problem of duplicate appointments and contacts.
I no longer synch using the wmdc now. Instead I just use the Microsoft My Phone service.
Notwithstanding, it would be great if microsoft could sort out the messy wmdc...
Yes, but the problem is that I deleted all my appointments and I've no duplicate contacts,a nd the problem persists... so it can't be that.
Also, no use for me using MyPhone as I don't use AS purely for backing up my device but also to sync it (surprise!) with my job calendar etc...
Duplicates...
I've had all these issues and my only work-a-round has been to make a backup .pst copy of my contacts/calendar at work (XPSP2-Outllook 2003), making sure that when sync is done, I delate the lot, and re-import them from the backup. This seems to solve the problem. Also recurring appointments can sometimes stuff up as they are interprited as 18hrs and not just 12hrs, which in turn can cause conflicts.
From what I can see it is an active sync issue that I have not come accross with Vista/7 & Outlook 2007+. With the different ways that these applications handle appointments/calanders I'm not surprised as to the corruption/dupplication of the data.
Another alternative option is to use PIM Banckup/SPB or other, let AS do it's thing, then over-right the phone with the backup copy, and let it re-sync the corrections.
I've triedto find something on MS helpdesk and leaderboards, but so far no success.
Hi everybody.
Did anybody get a solution (definitive, easy, fast) for this issue?
My sync was running nice and without problems for a long time. The same smartphone syncing with a couple notebooks... but I also starting get this same problem some weeks ago.
I've been hardly looking for how to fix it but I didn't find a solution so far.
Tks2all.
Over 3000 empty contacts in Outlook 2007 under Win 7
I have a similar problem, and haven't yet found any specific solutiion. I add contacts and calendar items to both my home installation (Outlook 2003 under WinXP x64) and my work installation (Outlook 2007 under Windows 7). I was able originally to sync my Samsung OmniaPro B7330 successfully with both systems (using ActiveSync 4.5 and Windows 7 Sync Center, respectively). The problems started when I tried to resync with my work system after adding a couple of thousand contacts to the Samsung which were on my home system. When I tried to resync there were no error messages, but I had to interrupt and resume once, because it took so long. Now I have over 3000 empty contacts on the work (Windows 7) system. The contacts still look correct on the Samsung and on the home (XP) system.
How can I get these contacts correctly on the work system?
Iam afraid to delete the empty ones for fear that the next sync will wipe the corresponding contacts with information from the smartphone.
The calendar entries seem to be working OK.
Any ideas or pointers to other possible sources of info on this problem?
P.S. If I observe the Outlook 2007 Contacts page while the contacts are synchronizing, it looks like there are 2 phases:
During the first phase, I can see the desired contacts being added to Outlook, one by one.
At the end of that phase, they somehow all disappear.
Windows Sync Center eventually says that the sync was "completed", without showing any error messages. Is there some way to get Winows Mobile Device Center to produce a logfile, so I can get a better idea of what is going on?
P.P.S. The last sync seems to have finally gotten the new contacts to appear in Outlook 2007. However, I still have over 3000 empty contacts. Can I safely delete them?
P.P.P.S. I went ahead and deleted them. I now have somewhat less than 3,000 contacts, with information that looks reasonable. Looking at my "Deleted Items" folder in Outlook, I see a bit over 12,000 contacts?!
Why this? In addition to the 3,000+ empty contacts I just deleted, there are 3 copies of each contact with information! The Outlook "Sync issues" folder conatins a string of messages distributed over the last week, about half of which mention "Conflict Resolution". I am now concerned that Outlook or WMDC may have done violence to some of the data in my contacts in the attempt tpo "auto-resolve" conflicts.
I have this problem if I sync via ActiveSync at work and Device Center at home.
I've learned the hard way that those two just don't play nice together. I keep praying that one day they'll kiss and make up...
Debbie
I also have this problem syncing my HD2 with 2 PCs, one with Outlook 2007 and the other Outlook 2010.
All ran fine for a while syncing from my Work PC to HD2, and from HD2 to my Home PC. Out of the blue it failed to sync properly with my Work PC and 2,000 half-hour blank appointments were created at the current time and day. To make matters worse, most birthdays disappeared in 2011 and lots of entries were duplicated.
I spent a whole morning deleting the 2,000 blank entries and hundreds of duplicate appointments. Listing the annual events I found most were set to repeat every 12 years which explained why birthdays had disappeared! I've corrected this and things seem fine now with my Work PC, but I'm wary about syncing with my Home PC in case all goes wrong again!
Any solutions?
My friend has same problem with his HD2 (Win7, Outlook 2007, 2010).
With sync the Outlook make half hours appointments in the current day. Interesting: when I disconnect the phone, the empty appointments are dont cancelling.
Same problem here (around 150 of half-hour appointments in one day).
I am using HTC Diamond since 2008, the problem started in July 2011 when syncing with work computer.
I have no idea how to fix it.
I can only offer some information on what's going on.
When syncing, the first thing that happens is empty appointments are all created on today. These are then populated, setting the date, time, subject etc. So it sounds like your sync only gets up to creating the empty appointments and doesn't finish setting the information.
Sorry I can't be more help - unless the process is not allowing to be completed.

Outlook Sync - Contacts "Files As"

Hey guys,
My MD now has a Desire and I notice something strange happening when he syncs his outlook contacts.
Now I know from both sides (outlook, Android) , it doesn't really matter what you file someone's name as because when you search, it still appears either way. However, he is very particular so here is my problem.
When he syncs his outlook contacts to the device, on outlook they now appear as first name, last name. Even though they are set to File As Lastname, Firstname. Now if I open a contact in Outlook, flip the File As back from and to what it was, it then appears in outlook correctly (well how he wants it to).
However, next sync it will re appear as first, last... although file as is still last, first (Outlook)
Anyone have any ideas or noticed something similar?
I appreciate this is a minor issue but I would like to resolve it for him if possible.
Thanks for reading and any help appreciated.
Tell your MD to stop being so picky!!! LOL!!!
Seriously, though, I don't know - I stopped using Outlook sync and sync to my Gmail account now
EddyOS said:
Tell your MD to stop being so picky!!! LOL!!!
Seriously, though, I don't know - I stopped using Outlook sync and sync to my Gmail account now
Click to expand...
Click to collapse
hehe I sooo wish I could do this. Im with you on that one too, I sync everything to google, life is easy. But he's very set in his ways lol... whats that saying? You cant teach an old dog new tricks
i had this issue as well, it took days to sort out and once I had them all as I needed it I just installed gsyncit and uninstalled HTC Sync. Outlook and phone perfectly in sync wirelessly for £9 !
i'm thinking about getting a desire, currently have htc touch 3g wm and have it sync'd to my company exchange server . whats the best way to recreate the same push email & sync functionality on the desire? Would Gsyncit do the job? thanks in advance
ukmapleleaf said:
i'm thinking about getting a desire, currently have htc touch 3g wm and have it sync'd to my company exchange server . whats the best way to recreate the same push email & sync functionality on the desire? Would Gsyncit do the job? thanks in advance
Click to expand...
Click to collapse
no need, it will sync to exchange without anything other than your exchange details. No other software needed
cardiak said:
Hey guys,
My MD now has a Desire and I notice something strange happening when he syncs his outlook contacts.
Now I know from both sides (outlook, Android) , it doesn't really matter what you file someone's name as because when you search, it still appears either way. However, he is very particular so here is my problem.
When he syncs his outlook contacts to the device, on outlook they now appear as first name, last name. Even though they are set to File As Lastname, Firstname. Now if I open a contact in Outlook, flip the File As back from and to what it was, it then appears in outlook correctly (well how he wants it to).
However, next sync it will re appear as first, last... although file as is still last, first (Outlook)
Anyone have any ideas or noticed something similar?
I appreciate this is a minor issue but I would like to resolve it for him if possible.
Thanks for reading and any help appreciated.
Click to expand...
Click to collapse
This is what I used:
xxx.slipstick.com/contacts/fileas.asp (change xxx to www)
and it worked perfectly.
I found after I got fed up of change 500 contacts individually (twice)
Thanks for that Redskinblack, looks like it'll be a great work around for us. Anyone have any info as to weather or not HTC are ever likely to fix this though?
outlook sync with htc sync then tried to sync back after wiping the contacts on my phone sent all my contacts screwy, added them to wrong groups, linked them to wrong facebook contacts...
I've found exporting to sd and importing again much easier and works much nicer - lose my groups but that's not as annoying as re-linking them all...
obviously doesnt help the outlook issue though
If it helps, I've been trying to find a reliable method to sync Outlook 2010 contacts with the Desire. I had similar issues with HTC Sync reversing first and last names as well as problems syncing.
Having looked at Gsyncit but not wanting to pay for it, I found MyPhoneExplorer which was originally developed for SE phones but has been updated to include Android. It works well and syncs over wifi. You install the program on your PC and the app from the Market. In the program, you then select Outlook as the source of your contacts.
In order to avoid duplicated contacts, I deleted all phone contacts prior to syncing and it copied all the Outlook contacts to my Desire. The only issue was that the Facebook contact link to the phone contacts was broken. This was resolved by removing the account from HTC Facebook for Sense, logging in again and linking a contact.
Hope this helps someone.
crazybones said:
If it helps, I've been trying to find a reliable method to sync Outlook 2010 contacts with the Desire. I had similar issues with HTC Sync reversing first and last names as well as problems syncing.
Having looked at Gsyncit but not wanting to pay for it, I found MyPhoneExplorer which was originally developed for SE phones but has been updated to include Android. It works well and syncs over wifi. You install the program on your PC and the app from the Market. In the program, you then select Outlook as the source of your contacts.
In order to avoid duplicated contacts, I deleted all phone contacts prior to syncing and it copied all the Outlook contacts to my Desire. The only issue was that the Facebook contact link to the phone contacts was broken. This was resolved by removing the account from HTC Facebook for Sense, logging in again and linking a contact.
Hope this helps someone.
Click to expand...
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This is a great explanation. Very useful. Thanks.
i had the same problem with windows mobile phones trying to sync to my computer. here is the solution : when to write a new contact in outlook say his name is ( Dave Smith ) open up contact field in outlook express and now point to new contact .where it says FULL Name ,click on this icon usually you would put the first name ,in this instance (Dave) in the box where it says First and (Smith) in the box where it says Last .Don't do that .where is says First just put the whole name in there i.e Dave Smith . save all info ,when you have synced your phone ,it will say Dave Smith in your phone.
hope this helps and you understand.
The free sync tool MyPhoneExplorer works fine for me and you can set the first,last option as well.

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