I have a Dopod 383 Pro running Black Magik (apparently BBC does not work with Black Satin) with the BBC software v4.0.0.67 downloaded from the Dopod Australia website.
I have installed Blackberry Connect Desktop on my notebook and connected it to the Exchange server. I have added myself as a user on BES and set an activation password. The status of my account shows up as "Initializing". I have installed the Blackberry Connect cab file on my Dopod however the status of the service shows up as "Not Connected". ActiveSync has been installed and is synchronizing fine with Exchange.
I have a Blackberry Data Plan activated on my SIM card.
Can someone please help me get connected to BES?
Thanks!
On the desktop software:
1) can you see your BES account settings??
2) have you hit the 'configure handset' button? and let it do its thing (can take a while)
In the General Tab, PIN shows up as "Unknown Type". Security is set to "Generate Keys Automatically". In Advance, email shows my Exchange email address. That is all the information I have showing in the desktop software.
I click on Configure Wireless Handset and I get an error message that says it cannot connect to the device.
1) did you download the desktop software from the same site as the cab file? There are a number of versions of the desktop software and they are not all compatable.
2) have you completed the setup on the handheld before you active sync to your PC? ie do you have the Blue BB indicator on the bottom right corner of the today screen? If it is there what does it indicate BB, Bx, B! If its not there then you need to set it up. On your handheld go ... Start>Settings>System>Blackberry select services you want (Calendar, Contacts, Tasks, Notes) then 'next'. Select the 'connection' (hopefully this is already set to blackberry) then 'next' and finally the device will 'prepare for first use' then ask to reset. following the reset the BB indicator should be on the today screen, then try to connect to your PC, Activesync, BB desktop connect and 'configure device'
1) The desktop software was downloaded from the same Dopod Australia site as the CAB file.
2) Setup was completed on the handheld and it indicated B! on the bottom right. Everything has been setup as you mentioned however following the reset the desktop connect is still unable to access the device when you click on "Configure device". ActiveSync works fine.
I'm fast running out of ideas....
1) are you using BBConnect 4.0.0.90 on Black Majik? I am not sure this version works on Majik. However I do have it working on Black X Beta 2.
2) B! means either blocked or suspended (no connection). click on the B! and check the Status Tab what is the text after the word Service: (If its Suspended by user then click the resume button). Then select the Identity tab, is the PIN shown? If not then uninstall & reinstall BB Connect on the device.
3) On the blackberry Connect Desktop app, can you check the version? Is it 4.0.0.17 ?. If not then get it from here... http://sems.org/content/download/bbc4/activesync_bbconnect_desktop_setup_4.0.0.17.zip
4) Is your active sync V4.5?
1) I am running BBConnect v4.0.0.67 on Black Majik as I heard it does not work with Black Satin.
2) Service: Not connected and the Resume button is greyed out. The PIN is showing in the Identity Tab.
3) I am runing BB Connect Desktop v4.0.0.17
4) I am running ActiveSync v4.5
got me buggered! (B!)
Last thing I can think of is that the Black Majik version you have is not 'hex-edited' for BB.
you might want to try Blackberry connect 4.0.0.90 (google it for the location)
Is there a way to check if the version of Black Majik I am running has been edited for BB?
I will try BBConnect v4.0.0.90 now.
I'm not sure how to tell whats hex edited and whats not (no doubt there is something on this site that explains it).
Black X beta 2 is really stable and BBC 4.0.0.90 definetly works with this. If you can't get it to run on Majik, consider heading to the X ROM.
Okay, I have installed Black X Beta 2 with BBC 4.0.0.90 and now it works fine.
I have used BBC to sync my contacts, calender, task and notes and ActiveSync is not being used to sync any of those. Once BBC syncs all my info, my appointments tab disappeared from the Today screen and going into the Today screen settings, the appointment option cannot be found.
Another thing I noticed is that my contacts is displaying Last Name, First Name. How do I change this to First Name, Last Name?
Thank you very much for all your help.
Related
Hi,
Activesynch 3.8 allowed you to select whether the computer or XDA would be prioritsed in case of information conflict.
I am now using Activesynch 4.2 which does not seem to offer the user to select if a conflict arises.
I have lost a couple of appointments because the PC overode the XDA.
Anyone got any hints to improve ActiveSynch??
Thanks
I have exactly the same gripe moving from my SPV C500 which ran Active Sync 3.8. That version of Active Sync was great. It synced almost twice as fast as this newer more improved version... And as you say it also gave the option of which device to use as the master in the event that two records were identified on both PC and SPV and they differed in the details.
Why oh why did Microsoft change this???!!!!
Beta 4.5 (2) allows you to choose when a conflict is found, it is available on the microsoft downloads site.
Doesn't the "Souce Settings" on the Activesynce running on your PDA work for this??
If there is a conflict, you select either
"replace the item on my device" or
"Keep the item on my device"
I thought this is what this settings if for??
Hey... trying to sync my contacts from outlook onto my new orbit.
when i connect the device it takes me through the wizard and i select contacts to sync. it comes up 'connected' and the 'explore' button is ighlighted ... but it doesn't sync and the 'sync' button is greyed out. the tools/options command is also greyed out. when i disconnect and reconnect the device i get the wizard again thinking it is a completely new device and i set it up again... this happens over and over!! all i want to do is sync my contacts!!!!...
...help!!
new2city said:
Doesn't the "Souce Settings" on the Activesynce running on your PDA work for this??
If there is a conflict, you select either
"replace the item on my device" or
"Keep the item on my device"
I thought this is what this settings if for??
Click to expand...
Click to collapse
Thanks!
I was trying to access the PC side of Activesynch when not connected to Orbit.
Itr;s much easier to understand on the Orbit end.
Thanks again!
btw, Activesync 4.5 (after beta) is available.
http://www.microsoft.com/windowsmobile/activesync/activesync45.mspx
In activesync click 'tools' then 'options'. Right click on the PC name (Right at the top - not the individual applications). Click 'source settings'. You can then select the source in case of conflict.
Mouldy
I'm sure this has been answered before but I cannot find it.
I got just got hooked up with Cingy moving from T-Mobile. I have checked all internet settings carefully according to the instructions received from Cingy.
Everything works except I have to click send/receive to get email. It does not automatically download as it did when I was using T-Mobile.
I am not using Cingy's Xpress Mail. I'm using my mail2web.com account.
Any help would be much appreciated.
*HINT*
Maybe something like activesynch
I just went through this. However, I am using Exchange Server. You need to call Cingular, get yourself escalated to a higher level 'data' tech, and talk to them about provisioning your account for diect push.
*SIGH*
Umm no this has nothing to do with Cingular..
Launch ActiveSynch and click Menu/Schedule
Make sure its set to 'As items arrive'
You may want to check off 'Use above settings when roaming'
MrDsl is correct. I use the above setting for my work account eamail and schdeule the hours for business hrs. Btw you will want to have PDA connect plan for this because you phone will convieniently not turn gprs off at the end of your scheduled sync time.
Gentlemen:
Thanks for the info. I have the activesync settings right. I have the PDA plan for the 8525. I'll call Cingular. So far I'm impressed with the data speed, but the voice quality and number of dropped calls far suppass what I had with T-Mobile.
Maybe i'm retarded, but I cannot for the life of me find the Menu>Schedule as MrDSL described. I've checked on the phone, on the pc... I'm guessing that I am just overlooking it constantly, but where is it?!
cuttriss said:
Maybe i'm retarded, but I cannot for the life of me find the Menu>Schedule as MrDSL described. I've checked on the phone, on the pc... I'm guessing that I am just overlooking it constantly, but where is it?!
Click to expand...
Click to collapse
Open ActiveSync. On the left is Sync, on the right is Menu. Schedule.
And as everyone here has stated, this has absolutely nothing to do with Cingualr, period. If you DO decide to call them, you (and they) have more patience than I.
Also, one needs never use their PC to configure AS for push mail. My PC is used only to flash new ROM's and copy a cab.
ah, thats why i wasn't seeing it before, it's greyed out. now just to figure out why it's greyed out and everything will be kosher.
sorry for the retard question, thanks for the answer.
Does any of you manage your own exchange server?
I have pretty much trouble getting directpush / activesync to work .. OWA works, OMA works..i'm running out of options here ..
I know this is not the place to ask but just giving it a shot.
TIA, diem
Diem said:
Does any of you manage your own exchange server?
I have pretty much trouble getting directpush / activesync to work .. OWA works, OMA works..i'm running out of options here ..
I know this is not the place to ask but just giving it a shot.
TIA, diem
Click to expand...
Click to collapse
I do for several.
PM me.
Thanks, pm'ed just a min ago
Push Isn't Pushing
I've read this thread completely and I still cannot get the push email to push.
Facts:
1) I am using Dutty's WM6 Premium v. 2 on an 8525 on Cingular USA with the $44.95 PDA plan.
2) For internet settings, I have tried both the MediaNet Settings with all the proxy settings they suggest, and the more simple settings (My ISP) where one just uses wap.cingular and the User name of [email protected] and the CINGULAR1 password, but not proxy stuff.
3) On the Active Sync/Schedule settings, I have chosen "as items arrive" for both settings.
4) My Exchange Server is mail2web.com. Previous to buying a Cingular SIM card, I used the BA, a Wizard, and my 8525 to receive push email using a T-Mobile Sim (so I have a little experience).
5) I can get a 3G internet connection. It shows two 3Gs on the top of the today screen and then Two H's (for HSPDa) when downloading data. When the icon is tapped it shows how long the connection has been live.
6) I can get my email off the exchange server by clicking send/recieve, but I WANT PUSH.
7) I can put my T-Mobile Card in the 8525 and change the WAP settings to wap.voicestream.com and get email pushed instantly (The internet Icon at the top of the today screen shows two Es for edge network).
8) I can put my Cingular SIM in my Blue Angel and get push email (via GPRS).
9) This all makes not sense, I've got a live connection, I can download the email but it won't automatically show up.
Any clues would be greatly appreciated.
Have you tired isp.cingular and [email protected] (no proxies). These are for the PDA access plan (not MediaNet((=wap)) which runs through proxies)
rambo6 said:
I've read this thread completely and I still cannot get the push email to push.
Facts:
1) I am using Dutty's WM6 Premium v. 2 on an 8525 on Cingular USA with the $44.95 PDA plan.
2) For internet settings, I have tried both the MediaNet Settings with all the proxy settings they suggest, and the more simple settings (My ISP) where one just uses wap.cingular and the User name of [email protected] and the CINGULAR1 password, but not proxy stuff.
3) On the Active Sync/Schedule settings, I have chosen "as items arrive" for both settings.
4) My Exchange Server is mail2web.com. Previous to buying a Cingular SIM card, I used the BA, a Wizard, and my 8525 to receive push email using a T-Mobile Sim (so I have a little experience).
5) I can get a 3G internet connection. It shows two 3Gs on the top of the today screen and then Two H's (for HSPDa) when downloading data. When the icon is tapped it shows how long the connection has been live.
6) I can get my email off the exchange server by clicking send/recieve, but I WANT PUSH.
7) I can put my T-Mobile Card in the 8525 and change the WAP settings to wap.voicestream.com and get email pushed instantly (The internet Icon at the top of the today screen shows two Es for edge network).
8) I can put my Cingular SIM in my Blue Angel and get push email (via GPRS).
9) This all makes not sense, I've got a live connection, I can download the email but it won't automatically show up.
Any clues would be greatly appreciated.
Click to expand...
Click to collapse
1.) Delete your exchange server on the 8525.
2.) Start fresh as far as connection settings go so either uninstall all connections or start the os fresh(best option).
3.) Run attached .cab. It will be automatically set with the isp.cingular no proxys as default.
4.) Launch ActiveSynch and setup your exchange server again.
Any luck?
MrDSL
Thanks for the advice. I tried that. I finally reflashed the ROM and it all works perfectly.
Thanks Again
I've found an oddity since upgrading to WM6 - with WM5 when I connected my MDAC3 to my PC, I had to enter the security PIN on my PC for it to sync. But now, under WM6 although a dialogue box pops up in Vista/MDC, I actually have to enter the PIN on my phone rather than the PC. However, if I just tap the "OK" button on my phone without entering the PIN, it still seems to sync regardless, or have I missed something?
I noticed the same - plus vista actually puts up a picture of the XDA orbit. Is this a new security "feature" in WM6, or just a quirk of the rom?
Also, it seems that I can't automatically see the device in my computer, i have to go to sync center and then double click the phone before i can browse and see it in my computer.
Hmm i don't have any PIN Request before syncing, and never had that before (with WM5 or Windows XP, now using WM6 and Vista). how can i set a Sync PIN? Would be nice to know. When i connect my device, i get that small Picture of the Orbit and i can access it directly from "My Computer"...
I think the Sync PIN comes into play if the "lock device" setting is used (start -> settings -> Lock in WM6). I'm forced to have this active on my device by my hosted Exchange service (1and1).
The o2 XDA image appears on Vista because the WM6 ROM is an o2 XDA one, so this is what it thinks your phone now is.
Something really strange is happening with my phone and i couldn't figure out what is.
I have been having many problems trying to download my email into my Excalibur Phone (doesn't matter if I use GPRS/EDGE or WIFI). I configure out everything, select send/receive and nothing happend. Exactly nothing, the phone doen't connect, no errors showed, etc. Also if I try to stop the send/receive option it also doesn't do anything and It keeps trying to stop.
The internet connection works well I can use the explorer and other applications to sync mail like funambol, but not the regular WM Client.
I've tried many different configurations and also different imap/pop providers, nothing happens. I also decided to try with version 6.1 and the same story happens again.
At the end I try to change the order I do the fresh install and suddenly the mail start working until I sync my device with the pc using the Windows Mobile Center 6.1. Yes aftet that It stop working with exactly the same behavior.
So, in resume starting my device with a fresh version of windows mobile 6 I can configure my imap/pop3 mail and it's work fine. I connect my phone to the PC to sync the contacts/calendar/tasks (no mail) and my mail stop working again (leaveing the same configuration or deleting it and configure it again).
Looking forward for your help. Thanks.
Uriel.
What internet plan do you have exactly. Is it the 5.99 or the 19.99 one?
I live in Chile and the prices here are diferent. I dont have internet plan I pay per kbyte because I use more WIFI.
Did you run the connection wizard in the tools folder?
the connection wizard doesn't help me because the chilean parameters are not in the list. also i don't have any problem connectiong to internet, it works fine, the problem is with the mail client only.
I've discovered something new.
I restart from a fresh install of windows mobile 6.1 ricks v24. I connect to the inernet and sync my mail perfect.
Then I connected to phone to the PC to sync and set to sync ONLY the CONTACTS and it works fine. After it te phone continue working well and the mails continue working.
So I decided to take the next step, I went back to the Windows Mobile Center and enable to sync the Calendar also. After the sync finished, the problem returns. I cant connect to my mail again. It dont work.
Then I restarted the phone and went to the Windows Mobile Center and disable the Calendar sync. After the sync the calendar is deleted from my phone and the mail start working again. I can't figure out which is the relation between the mail and te calendar but something is happening here.
Thanks for your help.
I am having the most bizarre problem with a brand new out of the box Verizon TP2, with trying to sync Exchange 2007 email w/ attachments. I have had the same email account on the same Exchange server for a couple of years, and this account worked fine with VZW TP1 and the Samsung i760 before it.
I have installed nothing on the TP2, in fact all I've done is go through the HTC setup wizard. I chose not to setup Exchange using the HTC wizard and instead opted for going to Activesync and going to Add Server Source like normal.
I added email, checked the box for download attachments, and the one below it to download only 250KB and under.
What happens is while syncing, all the email comes through ok, but then when it gets to attachments, a lot of the time it tries to display the attachment in another window.. a lot of the time this results in a blank window with a bunch of garbled text that I press OK on and then it moves to the next attachment. It will NOT continue the sync process until I press OK. Usually within the next attachment or two I get the window yet again and have to press OK. I have hundreds of attachments.. so you can imagine this gets quite annoying.
I have tried hard resetting a couple of times and I get identical results. So my choices are to not be able to receive attachments, or to not be able to have my email up to date, not to mention the time and annoyance of pressing OK through most of the attachments.
I took an AVI video of what it's doing with MyMobiler because I know this is hard to articulate in words.. The video is after all the emails have downloaded and the attachments are being sync'd. About 30-40 seconds in, on attachment 93/213 you see a screen full of gibberish that is part of an attachment.. I have to press OK.. then on attachment 94/213 it does the same thing.. I paused for a bit here to show you it will not continue until you press OK.
I called Verizon, they had no clue and pointed to HTC. HTC Support had no clue and has escalated it to Tier 2. *sigh*
Anyone else seeing this?
EDIT: XDA is not letting me attach files, keeps saying upload failed. Therefore, please get the video here: http://www.MegaShare.com/1457504
Are you syncing over the data connection or cabled to your pc? I'm a little confused why your ActiveSync window lists the Precision 390.
I've been syncing over a data connection with direct push without issue.
In the weird error message that pops up, the IP is 192.168.something. That's a non-routable IP address (your PC???). If you are cabled to the PC, maybe it's an issue with the PC if the IP in the error message matches the PC's IP. (I suppose it could be your phone's IP if you are connected to the net via WiFi.
SecretAgentMan said:
Are you syncing over the data connection or cabled to your pc? I'm a little confused why your ActiveSync window lists the Precision 390.
I've been syncing over a data connection with direct push without issue.
In the weird error message that pops up, the IP is 192.168.something. That's a non-routable IP address (your PC???). If you are cabled to the PC, maybe it's an issue with the PC if the IP in the error message matches the PC's IP. (I suppose it could be your phone's IP if you are connected to the net via WiFi.
Click to expand...
Click to collapse
I am syncing over the air to the exchange server at my work. I also have Activesync setup for my workstation (though nothing syncs directly from the computer).
The message that pops up is an attachment in an email message.. in this case a license from one of our vendors. That's the weird part. Instead of just downloading the attachments in the background, it is trying to display them. The IP address you see on the screen is inconsequential here.. I wish I could have shown other instances of what I'm talking about but some of the attachments have company or personal information.