Dear All
Please help: I have an O2 XDA IIs which MS Activesync 4.1 does not detect, despite all my efforts during the last few days (I also have an old iPAQ 1940 which Activesync detects fine).
The XDA is from work, so could it be that it is somehow locked, and if so, how can I unlock it?
Also, as an alternative, can I sync the XDA with my PC via Bluetooth through the iPAQ's?
Any ideas will be gratefully received!
Many thanks in advance,
L
Hi there,
I've Looked through hundreds of forums and although I have seem similiar I haven't found a resolution to my exact problem.
Due to the fact that I've been trying to resolve this issue on and off all day it's probably something really simple... :roll:
HISTORY
PDA
Was running WM2003SE on a Xda IIS.
PC
ActiveSync 3.8 on Laptop with Windows 2000 SP4 and all updates. Laptop on a home LAN with router. No firewall software and have since removed all Spyware removal software, (after doing one last scan).
My Task \ Issue \ Problem
I wanted to to the upgrade to WM2005 and followed all the usual procedures. The one mistake I may have made was to install the very very latest 4.1 Activesync without removing 3.8. However at this stage my XDA was still on 2003SE and synced perfectly with 4.1 Activesync.
I performed the upgrade to WM2005 including patches and as far as the XDA is concerned everything appears to be working.
Activesync however doesn't work. Via the USB cradle Windows 2000 detected a device and under device properties it's was listed as Generic RNDIS, it's now listed as a windows mobile based-device. I don't have an entry in my network connections, although I think this only happens with Windows XP. I've tried uninstalling Activesync, removing the rapi.dll file, reinstalling etc, I even did the former and removed entries within the registry and running a registry fixer but to no avail.
I then decided the Bluetooth route but cannot sync via this method either. I can actually succesfully connect from PC to XDA and vice versa but cannot use these connections for Activesync.
I have another Hard Drive for this Laptop which I use for testing. I can simply shut down, swap drives and boot again to another build. The other build is also Windows 2000 with SP4 and pretty much nothing else. I've installed Activesync 4.1 onto this machine, plugged in the cradle and everything works fine.
So..... I know the XDA is fine, The cradle's okay and Activesync 4.1 actually works with my XDA OS. The problem is it doesn't work on one particular build. I believe this is actually a Activesync issue but due to some form of conflict with my build. It's currently out of the question for me to rebuild so my mission is to find out what's conflicting.
Just to summarise though..... Activesync 4.1 was working fine, I upgraded XDA to WM2003 to WM2005 and then it stopped. The other harddisk proves that Activesync does actually work with my XDA.
Pheeeew...... I hope somebody doesn't suggest lack of information.... :lol: :lol:
So the reason for the post?? Well if anybody else is having frustrations, (which I'm sure I'm not the only one judging my my searching), your not alone.
I think a lot of people's problems have actually been resolved by the latest version of Activesync, (4.1), and other people have resolved by sorting out the main culprit of firewalls.
For me though I'll keep searching..... if any of you can think of any other ideas I can use for diagnosing the problem I'll appreciate it.
Thanks in advance..... sorry for the waffle.....
RESOLVED
Okay.... During further searching I noticed people mentioning VPN clients interfering.
I did have SecureRemote VPN installed which I use for work purposes.
I uninstalled SecureRemote but had to uninstall & re-install Activesync again. This time it's working.....
I will, (but not tonight), re-install the VPN client and see what happens. If Activesync countinues to work then, apart from being happy, it's worth making a note of.
If it doesn't work then I'll start to investigate why...... I know the new active sync does some form of IP connection but I cannot accept that it won't work with VPN's installed.
use windows XP (SP2) ...
first install the activesyn and then restart your computer.
then attach your pocket pc with usb cable.
and try to connect.
its works for me...
Hi,
I have a problem and maybe somebody can help.
Suddenly I stopped connecting with activesync.
When I connect my BA it automaticaly connects as Guest, but don't allow me to do anything. I cannot explore the BA, install things, syncronize, etc ...
My BA has WM5 and I tryed with AS4 and AS4.1 and both on my desktop and laptop. I have the same problem in both computers.
After I installed WM5 I could syncronise and everything. Just some weeks ago this happened.
BTW, sorry for my english
Thanks in advanced,
PSH
No ideas ???
have you tried deleting all the partnerships in active synch?
Then I would kill active synch process ( wcescomm.exe) and restart active synch and let it discover the phone as if it was the first time it had seen it.
Hopefully it should set up a new partnership (not as a guest) and that should fix it.
Ya. I've done that before with no luck.
More ideas ?
how are u connecting to the device? in the cradle or over BT or Wifi?
In the cradle. Over Wifi is not possible under WM5.
I saw in the foruns somebody saying that he had a similar problem and turned out to be the contacts corrupted, but did not say how he solved it.
I send him a pm, but with no answer.
How can we clear the contacts files ? Only with a hard reset ?
Hi,
I have a strange problem. I have a Hermes running WM6 (org T-Mob). I can't install software or explore the device from my PC at work. It's possible to sync files, email and almost everything else (exception: I have Pylon Pro running to sync with Lotus notes Shows it's synced but no data is transfered) but other than that I can't contact the device. Explorer shows no contents and when the software window opens all I get is the frame with no content. I had WM5 running und upgraded in the hope of solving this problem but no go. Activesync works fine with my old device (MDA II) running WM2k3SE but not with the hermes. It also works fine at home running the same configuration. Here are the stats:
Hermes with original German T-Mobile WM6 Rom
Activesync 4.5
Windows XP Professional
Has anyone had a similar problem? Any suggestions? Our IS&T department can't find a solution.
Cheers
datas_brother said:
Hi,
I have a strange problem. I have a Hermes running WM6 (org T-Mob). I can't install software or explore the device from my PC at work.
---
It also works fine at home running the same configuration.
Click to expand...
Click to collapse
If it's working on your home machine it's unlikely to make a difference, but I find this - http://toril.ru/pda/akrndisadd.exe - very helpful when activesync stops working, and it's non-destructive (so it's worth trying).
Geoff
Hi,
Problem is now solved. I did 2 things:
1. Made it Super CID
2. Ran the small prog from the post above.
I'm not sure which solved it but one of the 2 did.
Thanks for the help.
Cheers
DB
Hi,
I take back what I said in my last post. The problem is solved but it has nothing to do with the 2 things I mentioned above.
T-Mobile sets "Settings>Connection>USB to PC>Extended Network Functions Activated" to on by default. Unchecking this box is what solves the problem.
It seems that with this active, Activesync tries to look on the LAN for certain components, which it cannot find. This causes the communication between Win. Explorer and the MDA to not work. It also stops you from opening the "Software" funktion in Activesync (You only get a frame with no contents and the hourglass).
I hope this helps someone. It certainly caused me allot of headaches.
Cheers
DB
hey guys i am not to sure if this is supposed to go here but can anyone tell me why my phone is unable to sync contacts and file with activesync 4.5
more details? what device, what rom? what OS?
i have tried many of the new roms including most of the manilla 2d roms on here i am currently trying tot do it with crc 13 stable and still no joy on a Rogers Htc TYTN
still not enough info, what OS are you running?! what error are you getting when trying to sync?
Activesync 4.5 problem
I'd like to jump into this discussion. I also have a problem with Activesync 4.5 recognizing and connecting to me Herm200. The oddest thing is that it has functioned correctly, but for some reason it isn't any more. I have two of the same device and it is the same for both. I also have a Wizard (T-Mobile MDA) and that device has no problems what so ever connecting.
Here are the specs of the OS installed on the Herm200:
WM5 ROM version 2.11.255.1
Radio version 1.38.00.10
Protocol version 32.71.7020.12H
ExtROM version 2.11.255.102 installed.
Any assistance to resolve this problem would be greatly appreciated.
Try: start menu>settings>connections>usb to pc and uncheck the checkbox
Maybe it sounds bizarre, but also try a different cable, in a different usb port, turn off your computer firewalls, and try cleaning your mini usb on the phone. I got a piece of dirt in mine and nearly tore out my hair until i got it fixed. I had a cable go bonkers, which gave me a lot of grief, and one time the usb port decided it DIDNT like my phone anymore
Plus, for some reason i have to diable the firewall everytime on nod32 until i can connect.
Hope one of those helps....
-Jotek
I have the same problem... T_T
nasty_42 said:
Hope you can help me..
I just bought a Softbank HTC X01HT, when i connected it to my PC, Microsoft Activesync cannot detect it. But my HTC is charging.
What I did:
1. I am using a new USB cable, tried another USB cable = no success.
2. Tried to sync to another PC = no success.
3. Uninstalled Microsoft Activesync, reinstall Activesync = no success.
4. Did some research, uncheck "Enable advanced network functionality" = no success
5. Hard Reset = no success
6. Connection Settings --> Connect = "Your device was not detected"
COM 1 = Available
COM 2 = Not installed
Infrared Port(IR) = Not installed
USB = USB is available
and it gives the beeping sound (sound you get when you plug in your USB) but nothing happens after.
Btw, im using WM 6.1 Pro.
My Bootloader shows:
HERM200
IPL-1.04
HERM200
SPL-2.03
I'm losing hope.. T_T Hope someone can help me. Sorry for being such a noob. >.<
Thanks in advance!
Click to expand...
Click to collapse
from http://forum.xda-developers.com/showthread.php?t=441298
I have had real buggy Active Sync problems only with the last 2 ROM's I've flashed, Joshkoss's V.10 and PDA's V.27. Both are using build 20759 which I think is the culprit for me.
boog321 said:
Try: start menu>settings>connections>usb to pc and uncheck the checkbox
Click to expand...
Click to collapse
thanks for the help man, doing this actually worked for me, one thing that i also had to do was restart both my computer and my phone before it would work.
By the way i am using CRC 13 on my HERMES
mikehippe said:
I have had real buggy Active Sync problems only with the last 2 ROM's I've flashed, Joshkoss's V.10 and PDA's V.27. Both are using build 20759 which I think is the culprit for me.
Click to expand...
Click to collapse
Oh my..., now I'm the only one that has the Activesync Problem. T_T
Two ROM's that I am using.. Pays ROM Lite & Full - WM6.1 WWE with Big Storage and 27/10/2008 ROM 3.62.502.20 (Manila2D) V.20 Build 20921 by PhamQuang.
What ROM can you suggest to test the Activesync problem? Thanks in advance..
If I'm using a usb cable to connect, how might this remedy the problem? I did try what you have suggested without success.
nasty_42 said:
Oh my..., now I'm the only one that has the Activesync Problem. T_T
Two ROM's that I am using.. Pays ROM Lite & Full - WM6.1 WWE with Big Storage and 27/10/2008 ROM 3.62.502.20 (Manila2D) V.20 Build 20921 by PhamQuang.
What ROM can you suggest to test the Activesync problem? Thanks in advance..
Click to expand...
Click to collapse
try using the crc 13 that i used but if it doesn't work right away try either checking or unchecking the box in usb to pc for enabling advanced network functionality
maybe its installin drivers on the computer possibly? because the sound made generally is a new hardware detect just my 2 cents
Just a thought but it may be the version of Office / Outlook being run. I've been running office 2003 w/ outlook, Active Sync 4.5 with my Hermes 200 on the original AT&T 6.0 for the last year without issue. My company recently upgraded everyone to Office 2007 and ever since my Active Sync has had nothing but issues with syncing especially over blue tooth.
Active Sync and 2007
Heykrop said:
Just a thought but it may be the version of Office / Outlook being run. I've been running office 2003 w/ outlook, Active Sync 4.5 with my Hermes 200 on the original AT&T 6.0 for the last year without issue. My company recently upgraded everyone to Office 2007 and ever since my Active Sync has had nothing but issues with syncing especially over blue tooth.
Click to expand...
Click to collapse
Same here, I have a laptop that runs 2003 Outlook and that works fine, but 2007 - pah what a waste of time. Shame as I really like 2007, maybe it is better on Vista ?! Doing some reading around the web seems to suggest that syncing with 2007 is hit and miss. Works for some not for others, seems like MS strike again !
I'm running outlook 2007 and hosted exchange 2007 through infoquest. Not having any issues either way. May be you can post the error codes you get on active sync, I did have to enter some registry fixes on my laptop but it hasn't given me any issues.
Can't speak for anyone else but if I try to sync with Outlook 2007 all that happens is it goes into a weird loop syncing blank entries continually. Last time I tried I had over 300 blank contacts in Outlook and none of my Outlook contacts on my device ! No messages nothing. That of course is when it does anything, if I delete the pairing then quite often when I plug it back in it will repair and then do nothing ! I now use my laptop to sync up as it works with 2003 reliably.
I noticed the following thing: When using a rom cooked with a build above 20755, syncing under Vista is a challenge. It works when... it works. With a build equal or before 20755, it works like a charm. I flashed back and forth with 2 different builds. No programs installed. And I get the same results. Could it be related to some differences in builds?
Hi there,
A post in desperation for some assistance.....
Our company has 15 x i780s with ROM MSHE2. They all work with activesync and securID to collect mail from our Exchange 2003 server.
I recently purchased an additional 5 x i780s that came with PMSHL1 out of the box. These seem to have Windows Mobile 6.1 instead of Windows Mobile 6 as the older ones have.
This difference is causing the problem. When activesync is started, the SecurID screen prompts for credentials, but then nothing happens. Sometimes the SecurID screen is re-displayed, sometimes not - but the activesync never gets going for some reason.
Can anyone identify what changes microsoft have made in order that I can try to diagnose this problem? RSA (SecurID) have simply said that they haven't tested with wm6.1 and therefore they won't help.
I guess a solution could be to downlgrade the new phones if that's possible?
Many thanks for any comments!