Develop Bugs

Pop3 Inbox - messages getting deleted

I have a PDA2K and am being driven mad by my inbox getting emptied.
I have my home pc outlook express set on leave a copy of messages on server.
When I receive an email on the imate it goes into my inbox - great
When I look at mail on my home pc - it also goes into my inbox - great
When I next do a send & receive on the imate it removes the email I have received on the pc from the imate inbox
Is this normal?
Can I keep my Imate inbox intact and delete only what I want to?
Apols if this has been covered before - I have searched but am going crazy
TIA
Paul

half the problem is sorted
I discovered that I was not leaving a copy of my messages on my email server because I had 2 outlook express accounts going for the same mail and only one was configured to leave a copy on the server
However I would still like to know if it is possible to keep my Imate inbox intact (& under my control) even when the messages are no longer on my pop3 server
Paul

Email being deleted
Is there not a tick box in Pocket Outlook on your iMate that chooses whether email is deleted on PC? In email account settings or something like that.....Don't have my 2i with me so not entirely sure, but think it right. :?

Still perplexed
Hi Shane
I am using the Pop3 mail but even when I tried Outlook I cannot find any option like this
Are there any other users who have an Inbox that does not de-populate
Thanks
Paul

On Server
what email provider do you use? I'm use gmail, and "leave downloaded email on server" option is on email setting. You should log on on your email account and go to setting, search for "leave downloaded email on server", thick on it. :wink:

Thanks
Yes I have set the server to leave a copy - however after around 3 months they will be deleted when my mailbox gets full. I presume they will then be deleted off my I-mate. What I want is a way to permantantly store them in my Inbox unless I manually delete them.
Paul

It sounds like exactly the same issue I have.
I have one PC where I download my emails to - which deletes off server once downloaded. This is fine.
Though on my XDA2i when I go to the POP3 account in messaging I can see all my emails - but when I attempt a send/receive, it deletes all previous emails from the inbox and donwloads any new if there are any.
It is like it is synchronizing the inboxes of what is on server. This should not be the case - I would expect this behaviour if it was setup to be IMAP , but not POP3.
Thanks

I agree nsm - it behaves differently to other Pop3 accounts - I wonder if there is a way to send the inbox to SD storage and protect it that way.

The whole lot went again today when I set up a pop3 a/c on a new pc at work and forgot to leave a copy of messages on server
The only (in-elegant) way round this I have found is to create a new folder on my Imate called inbox copy and manually copy the important messages over as they arrive.
Surely there must be an easier way
Paul

Me too
Hey,
I am facing the exact same problem as u guys... moment I download the entire mail... Even aster I check the leave a copy on the server checkbox. Is there a way to keep the mails?

In messages/inbox on your Blue Angel, tap accounts and then accounts again.
Tap the Storage tab at the bottom of the screen
make sure that delete items is set to manual. Otherwise the emails are deleted automatically when it sees that they are no longer on the server.
Also, try setting the email account to show all messages, and not just from the last x days (in advanced settings for each account)
It's usually these two that cause this.

have you tried...
setting "receive message headers only" on the handheld? This works fine for me...

rhedgehog - thanks - have made sure items are only deleted manually
quote "Also, try setting the email account to show all messages, and not just from the last x days (in advanced settings for each account) "
Is this setting on the pda
Paul

Hotmail Sync Problem

Hi,
Im havin problems syncing my hotmail account through the windows live program - it syncs contacts and the inbox perfectly and get all the info - but it does not sync all my other folders.
I like to put my emails into different folder (e.g. University, Ebay, Play.com, Family etc etc) so I keep myself organised. The thing is if I want a file that a friend sent me two weeks ago and I put it in the University folder I cannot get to it and would have to transfer it before hand from my pc to my inbox. (ie the mails inside my other folder are not being synced)
Is there any way I can solve this? Maybe some setting I missed or an update to WMLive that fixes this?
Thanks to anyone for his help
JP

Hi,
I'm facing the same problem but haven't found a solution yet... :'(

In you inbox screen tap menu in the bottom right and then extra. There should be an option manage folders i think. I dont know exactly because my phone is not english. It is the second option in the extra menu. You can just check the boxes of the folders you want synchronized.

yes its called manage folders

thanks a lot

also, not sure if it interests you or if it even answers the issue but hotmail's mobile website looks fantastic on the Opera browser...
My main email is on AOL and I've just ditched the buggy email client for AOL's wap portal...
give it a try!

Mail from subfolders in touchflo

Hello,
I have 2 questions:
1.
I have a lot of email in subfolders and i was wondering if it is possible to get the mail from that subfolders visible by the contact (in touchflo) who mailed me.
Now only mail that is in my inbox will be by the contact, mail from my contacts that are in subfolders are not displayed.
An example of the screen where i want the mail from the subfolders (and inbox) to be seen:
http://www.pocketnow.com/html/portal/reviews/0000001139/review/pc_capture55.jpg
2.
Is there a posibility that i get an "new message" notification, when i get mail in one of my subfolders?
For as far as i can find with the search tool there is no solution for this, or do i missed something?

Anyone?...

no free solution yet. even M$ never plan to support the function.
btw, u may try this.

I sync with my mailserver and my mailserver automaticly moves mails to the specific folder
the program you suggest does the same, but then on my mobile.. that's not needed for me
I think that my second question will never be answered, but that my first question is touchflo specific, so maybe someone could tweak it?

*bump*....

i need such a solution too

Anyone?...

I had the same problem too. My mailserver automatically distrubutes the mail to the proper subfolder, skipping the inbox.
Fortunately I was able to add an extra rule leaving a copy in the inbox. Now everything does come in. After I have read the message I simply delete it since it is also stored in a subfolder. When I need to check it again I go to the subfolder where it is still unread.

I have the same problem. mail is synced with exchange server. mail is ordered in subfolders on the exchange server.
now on the contact - mail page (see first post) only the mails in the "INbox" are shown and not the mails in the subfolders.
Does anyone have a solution for this?
thanks

No to be dense but have you tried
From the Inbox, select Tools->Manage Folders and make sure there folders are selected? I also believe it is a limitation to only get a alert for "InBox" and not the other folders. Must also be Exchange 2007 on server...

cabfeegig said:
From the Inbox, select Tools->Manage Folders and make sure there folders are selected? I also believe it is a limitation to only get a alert for "InBox" and not the other folders. Must also be Exchange 2007 on server...
Click to expand...
Click to collapse
That's allready done but you don't get a notification then
AND mail in subfolders is not displayed by the contact. only mail from the inbox is... and that's the problem

RMU said:
That's allready done but you don't get a notification then
AND mail in subfolders is not displayed by the contact. only mail from the inbox is... and that's the problem
Click to expand...
Click to collapse
Have you tried to contact with HTC support? Maybe they can suggest something about it. If you haven't maybe I will, because I also need this feature

So I did, and here is a reply from HTC support:
"there are no plans to change the way that touchflo works in this situation, or at least, no plans that anyone here is aware of. Touchflo is designed to give you quick access to your inbox, not the entire email program. it therefore only checks your inbox. To check your subfolders you need to go to the messaging program and view them there. best regards, HTC Europe Support"

mydexterid said:
So I did, and here is a reply from HTC support:
"there are no plans to change the way that touchflo works in this situation, or at least, no plans that anyone here is aware of. Touchflo is designed to give you quick access to your inbox, not the entire email program. it therefore only checks your inbox. To check your subfolders you need to go to the messaging program and view them there. best regards, HTC Europe Support"
Click to expand...
Click to collapse
hmm
now maybe wait till the XDA developers find a solution would be nice!

Or maybe more people should bother HTC support so they know it is a feature a lot of people want.
If enough people request it, they may put it on their featurelist.

problem with email in tf3d...please help!!!

hello all, i seem to be having a problem with my e-mail in TF3D and was hoping someone would be able to help me...my problem is this, 1, whenever i read an e-mail in tf3d(not opera) it does not register in my actual yahoo acct that it has been read (or deleted for that matter)...also, whenever i send an e-mail using my TF3D (again, not opera) it does not register anywhere on my phone or at the actual yahoo site that i have sent a message...it doesnt appear in sent folder, draft, outbox etc...its like the message was never sent bc theres no visual proof (but the recipient always gets the message even tho its not showing up)...im hoping someone can help me fix these problems bc i love using the tf3d email tab, but i need proof that i sent and received/read this messages...any help would be greatly appreciated

I suppose that your Yahoo account is either setup either via POP3 or IMAP on your device. If you used the HTC Mail Setup wizard, then it's most likely IMAP. Anyway, the point is you're using a pull method to retrieve your mail (as opposed to push).
When you read or delete email from your device, Yahoo doesn't know that. So, that's why it doesn't show up as read/deleted when you check your email via a web browser.
Solution: after you've read or deleted any emails from your device, tap "Menu" and then "Send/Receive".
By default, when you set up email accounts on your device, only the inbox is synchronized with the server. If you want to see items in your "Sent" folder, you'll need to manually set that up. Luckily this is very easy.
Solution: In your inbox, tap "Menu", then "Tools", and then "Manage folders...". Toggle on the folders accordingly.

ohyeahar said:
I suppose that your Yahoo account is either setup either via POP3 or IMAP on your device. If you used the HTC Mail Setup wizard, then it's most likely IMAP. Anyway, the point is you're using a pull method to retrieve your mail (as opposed to push).
When you read or delete email from your device, Yahoo doesn't know that. So, that's why it doesn't show up as read/deleted when you check your email via a web browser.
Solution: after you've read or deleted any emails from your device, tap "Menu" and then "Send/Receive".
By default, when you set up email accounts on your device, only the inbox is synchronized with the server. If you want to see items in your "Sent" folder, you'll need to manually set that up. Luckily this is very easy.
Solution: In your inbox, tap "Menu", then "Tools", and then "Manage folders...". Toggle on the folders accordingly.
Click to expand...
Click to collapse
hey, forst of all i just want to thank u for not only your quick response, but also for your thorough explenation...the only problem is, IVE TRIED BOTH RECOMMENDATIONS!!! (NOT MEANT AS YELLING, MORE LIKE FRUSTRATED)....as far as the deleted messages, i figured that would "update" yahoo so i "resent/rereceived" the messages so it would (hopefully update) but it didnt work...also, nothing is showing up n the sent folder that your talking about on either the phone or on the actual website...its crazy, i really dont understand it...and yes, i do have the little option about saving a copy of sent messages n sent folder checked...any other ideas???

I think I would delete the account and then set it up again manually. Try different port numbers. Better yet. Forward everything to gmail and use it instead. push is awesome (except attachments still don't work right, but imap is easy too).

E-Mail, subfolder Notification

Hi,
i´ve an Exchange Server. And i have E-Mail Subfolders with Rules so ive got an Email from my Boss, Exchange copy this email in the "Boss" Folder.
I can sync these folders... no Problem. But is there a chance to get a notification for new Massage in Subfolder? In the main folder ive got a message.
__________________

body85 said:
Hi,
i´ve an Exchange Server. And i have E-Mail Subfolders with Rules so ive got an Email from my Boss, Exchange copy this email in the "Boss" Folder.
I can sync these folders... no Problem. But is there a chance to get a notification for new Massage in Subfolder? In the main folder ive got a message.
__________________
Click to expand...
Click to collapse
Body85,
for my knowledge there is nothing that can solve your problem. I struggle with same issue and I only overcome it with changing my exchange rules.
Currently all my mails arriving in my inbox but after reading (or marked as read) the mail will be then moved to relevant folder that I set by the rule generation.

You can try the following:
Tasks are treated as a subfolder of email synchronization. If you're trying
to explicitly enable/disable syncing of tasks through client provisioning
xml, then you enabled/disable the Tasks folder under the FolderHierarchy
characteristic in the Sync CSP.
For documentation of the sync csp, see
http://msdn2.microsoft.com/en-gb/library/aa455976.aspx
For an example of using the FolderHierarchy subcharacteristic, see
http://msdn2.microsoft.com/en-gb/library/aa456216.aspx and replace
"UrgentMail" or "SavedStuff" with "Tasks". Note that, if the device is not
already enabled for email synchronization, the FolderHierarchy
subcharacteristic will do nothing - process a provisioning document that
enables that sync first before attempting to use FolderHierarchy.
Found this on the internet. Not sure if it will work.