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hi.
i am using the I780 with the new V5 96dpi ultimate.
a problem i have with this version and the older V4 version i used (also 96dpi) was that if i used Emoze to get my emails using the OWA and an email would arrive, mostly in the middle of the night but not always, the device was just stuck. i could not power it at all and had to do a soft reset.
it happens usually when getting an email but not always.
the device just freezes. this is very annoying.
any suggestions?
wow, 75 views and not even one guy that has a similar problem? this is interesting.
maybe some wm6.1 incompatibility with emoze...
You need to find someone who uses emoze as well. This is the first time I heard about emoze. All the while I have been using Outlook for push mails
yea, well, i wish my office will let me use push mail but no such luck.
also taking into considiration the fact that the stuck is also happening when the Emoze is off or when i use IMAP to get my mail from GMAIL as well tells me that there might be a general email problem that causes this.
Hi all,
I am trying out a Desire this weekend, in general like it. I have got the Exchange sync to work for mail, cal & contacts however if I try to access the Company Directory (GAL) or Search the Inbox I get nothing returned.
I downloaded TouchDown to test and this works fine. But I dont want to use a 3rd Party tool for email (or I could have got a Nexus).
Has anybody else seen this error before, or have any idea's? Other wise its mail if back Monday.
Thank for your help.
Peter
Nobody can help
So HTC say, remove the sync and re-create. Does nothing.
Company IT say there are no more settings to change.
Am I the only person that has seen this, I found one other when searching web, but nobody replied.....
As an alternative would look at a GAL address book viewer?
Any help would be great, newbie with the phone and forum.
Whats your Exchange Version? For me with Echange 2010 it works fine.
dab_ch said:
Whats your Exchange Version? For me with Echange 2010 it works fine.
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The OWA server and Exchange Server is 2007. Did you have issues in the past?
I have the same issue only with Exchange 2003 (we'll be moving to 2007 soon). Was chuffed to finally get my email working today (firewall and all that) and have realised I can't browse the GAL. Might try Touchdown (although I had installed it before - will it let me use it as a Trial again???)...
fuzzmo said:
I have the same issue only with Exchange 2003 (we'll be moving to 2007 soon). Was chuffed to finally get my email working today (firewall and all that) and have realised I can't browse the GAL. Might try Touchdown (although I had installed it before - will it let me use it as a Trial again???)...
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I and a colleague of mine have the same problem with Exchange 2003 SP2. GAL search works fine on other phones (i.e. the iPhone).
I've seen people report that it works for them though, so I have no clue what's wrong, but I have an open ticket with HTC on the issue.
Well l'm using touchdown at the moment and it appears to work really well. Everything I could want from a client. Need to see if it is worth $20 though before taking the plunge. HTC Mail is a bit limited in comparison. although the OP doesn't want to buy a third party app I would say that is one of the points of Android that if the stock app doesn't work you can get hold of an app that does...
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
xerath said:
I and a colleague of mine have the same problem with Exchange 2003 SP2. GAL search works fine on other phones (i.e. the iPhone).
I've seen people report that it works for them though, so I have no clue what's wrong, but I have an open ticket with HTC on the issue.
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Thanks for the feedback, I also opened a ticket. Seems like very few people have reported this as and issue they either get all or nothing syncing.
fuzzmo said:
Well l'm using touchdown at the moment and it appears to work really well. Everything I could want from a client. Need to see if it is worth $20 though before taking the plunge. HTC Mail is a bit limited in comparison. although the OP doesn't want to buy a third party app I would say that is one of the points of Android that if the stock app doesn't work you can get hold of an app that does...
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
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I tried Touchdown, the issuethat I have is that the calander is then not combined which I really do like as a feature, and as far as I can see I cant just use it for email and get it to link to the standard apps I have to use it for contacts and Cal as well.
Same for me. I am syncing mails, calendar and contacts without any problems. Only company directory does not work.
I think it is not a connection problem. It is always telling me that nobody could be found. That is even happening when network connections are disabled. So it seems if this tool does not even try to connect.
Thats interesting, I did not try turning off the comm's, so at least it points to a software issue then. More hope HTC might fix it.
I think there may be an issue with contacts lookup via GAL/ Exchange 2003 on HTC STOCK Mail app. nothing shows up.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
I had the same problem running Exchange 2003
GAL becomes inaccessible if security profiles are enabled ("Enforce password on device", etc..) and "Allow access to devices that do not fully support password settings" is disabled.
A bad workaround is to enable "Allow access to devices that do not fully support password settings", but that may prevent you from remotely wiping some devices and prevent some devices from initializing security profiles.
A better workaround is to add your account to the exceptions list. Doing that will enable access to GAL but disable the exchange lock screen.
I believe this is happening because either Android 2.1 or HTC mail application either doesn't support Exchange security profiles completely, or doesn't report them correctly.
Hi all, we have a product that might be of interest to you called GALSync Server. Unfortunately I can't post a URL but I'm sure you can find it with a bit of Googling.
It works by sync'ing a copy of the GAL into selected users' Exchange mailboxes which ActiveSync or BES then syncs in turn to the user's device. Works with iPhone or Windows Mobile.
We love it.
But we would wouldn't we.
Thanks for your time!
Slipstream Solutionts
Thanks for the heads up, however its not what I am looking for:
1. You dont support Android from what I can tell.
2. I have to get the company to set it up.
I was hoping to either fix the HTC sync or an app on the handset that can get access.
Thanks
Agree with baronb. HTC needs to fix this issue. Corp IT Administrators will not make exceptions to their security settings. Also, I know from using Touchdown by Nitrodesk that it does, and CAN work.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
I talked with HTC hot desk who were not very helpful and seemed to have lost my previous information. They said I should wait for an update!
At this point I am starting to look at alternatives as the lack of GAL for me while on the road was an issue last week.
Is there any more info on this one? I am having this bug too and it is the only thing stopping me from recommending the Desire as a suitable phone for my company to use for all staff right now!
Nothing, yet will bug Hotdesk again this week. The more people to log the error maybe the faster they will fix it.....+44 8458900079
baronb said:
Nothing, yet will bug Hotdesk again this week. The more people to log the error maybe the faster they will fix it.....+44 8458900079
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Click to collapse
Thanks for that. Will get myself on the phone later!
Posting this in general, as I'm not asking a question. I'm stating my findings. Though, feel free to chime in with your experiences.
I'm quite frustrated with mail on my One X. It drives me so insane, I want to go back to my Gnex or iPhone because mail works flawlessly on those. I have read others claiming they don't have this issue, but that's bull. I have had the AT&T version and now the International version and this problem is very real.
I have two accounts set up as Exchange accounts: One is my work e-mail, the other is Gmail. I also have Gmail set up through the native app.
Mail will work fine for a while, then just stops coming in. Today, it was my work e-mail account. I went into Accounts and Sync and there was a "!" on Calendar. It seems like when it can't sync one component of the account, nothing else comes in. I could be wrong. Most certainly, mail stops coming into the Mail app from time-to-time. It's like it just goes to sleep.
It will then inexplicably start working for a while, then stop again. It drives me batty. The moral of the story is, I can't rely on my phone for e-mail at this point, which is kind of a fundamental function of a smartphone. It's even more frustrating when I see the mail come in on every other device and my One X just doesn't get it. If I open Mail, it comes in and sometimes it will work normally for a while after that, but then it stops again.
Really hoping HTC fixes this soon, because it's a serious issue. The only thing I haven't tried is using a 3rd party client, but I don't want to do that because then the mail conversations won't be threaded in my contact history. And honestly, I shouldn't have to.
Also, disclaimer, I am NOT set to Smart Sync on any of my accounts. They are all push.
I can confirm that I am having the same experience and its really pi##ing me off!
Occasionally I get a message stuck in the Outbox as well and then it just keeps on resending the mail. 27 times once!
It also really sucks the battery when it plays up like this.
Always seems to happen after low or no connectivity.
Sent from my HTC One X using xda premium
It happens to me with WiFi here at home. It's not just Mail but also other apps that need to sync like Weather. It's not because of the apps but because even though it shows my WiFi is connected, it is actually disconnected.
I went to another house with WiFi the other day. Perhaps they have different settings... Either way it never happened there. NEVER. I received e-mails right away on my Mail Exchange... Right away. My Weather never missed the update schedule.
Btw, have you enabled the security thing with Mail For Exchange? Something to do with the server. I have only enabled it yesterday.
Sent from my HTC One X using Tapatalk 2
Is it because of sync setting?
I have 2 work email account, one set as push and another set to auto sync every 4 hours, both works fine no matter i'm on 3G or wifi. Besides, my Gmail using the native gmail app also works fine. The moment i saw a notification on my desktop then immediately the phone will notify me.
This is a very real issue for me, i was just about to make a thread on it myself. I have 2 email accounts, a hotmail and a gmail, neither refuse to sync. I Cant see new or old messages, sent, deleted etc on either account. It did work at one point but then it stopped again for no apparent reason.
100% battery
doesnt work on network or wifi
everything else syncs fine, inc dropbox and weather.
using default mail client.
set to sync when i open app.
Er... Is it because it is set to sync only when you open the app?
Sent from my HTC One X using Tapatalk 2
There is definatly an issue on HTC's side.
My exchange mail isnt working well as well. Set it to push...the first few minutes/hours AFTER I turned off the screen pushing works more or less good.
Test mails arrives a few seconds/sometimes minutes after I sent them to my own mail account...but when the phone is idling for some more hours it wont sync the mails anymore...it starts syncing the mails again when I turn on the screen.
Really annoying imo. On gingerbread push mail was working fine..mails arrived seconds after you sent them to the maila ccount that syncs the mails on the device.
I think the issue is smartsync in the settings.apk.
It tries to handle the data connection of the device to give better battery life..but therefore breaks for example proper mail syncing.
On gingerbread you was able to deactivate that feature, it was called "constant mobile data" or similar..if you unckecked it, your mobile data went to sleep after a while when your turned off the screen....on ICS you cant control it yet...Hope htc will fix it for the next OTA.
ladyhaly said:
Er... Is it because it is set to sync only when you open the app?
Sent from my HTC One X using Tapatalk 2
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Click to collapse
Well if thats the issue then its poorly designed. I'm seriously considering exchanging for the S3.
Regardless of when it is set to sync, it should sync when i want it to. So if i have manual sync, then when i refresh it i should be able to see new email, correct?
j4n87 said:
There is definatly an issue on HTC's side.
My exchange mail isnt working well as well. Set it to push...the first few minutes/hours AFTER I turned off the screen pushing works more or less good.
Test mails arrives a few seconds/sometimes minutes after I sent them to my own mail account...but when the phone is idling for some more hours it wont sync the mails anymore...it starts syncing the mails again when I turn on the screen.
Really annoying imo. On gingerbread push mail was working fine..mails arrived seconds after you sent them to the maila ccount that syncs the mails on the device.
I think the issue is smartsync in the settings.apk.
It tries to handle the data connection of the device to give better battery life..but therefore breaks for example proper mail syncing.
On gingerbread you was able to deactivate that feature, it was called "constant mobile data" or similar..if you unckecked it, your mobile data went to sleep after a while when your turned off the screen....on ICS you cant control it yet...Hope htc will fix it for the next OTA.
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Click to collapse
Yeah, that's what it seemed like to me: That HTC was defaulting to smartsync, even when it was set to Push, because it'll start working fine for a while, then stop again. This is really my only issue with the phone currently and it's also one of the most critical. It needs to be addressed sooner, rather than later.
This has been happening to me too. It is not new though. It happened on my HTC Sensation. E-mail would gets stuck in the outbox and tells me it has failed when in fact it is sending it over and over and people end up with multiple e-mails from me. It is extremely frustrating. I also get the exclamation mark when trying a manual sync. It ONLY happens over WiFi and it is not all the time. It happens on different WiFi connections, not just mine and it can sometimes be fine for days. The annoying thing is, I do not know I am unable to receive e-mail until I try sending one and it fails. As soon as it fails I know the problem is back and I have to switch WiFi off.
Glad I am not the only one with this issue. I may end up trying a third party mail app if it isn't fixed.
Yes, this is very annoying.
Happened to me once too, and I had to remove my account and re-create it.
Fixed it - but that's just really a work around for a problem that shouldn't exist...
drpayout said:
Happened to me once too, and I had to remove my account and re-create it.
Fixed it - but that's just really a work around for a problem that shouldn't exist...
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This doesn't work for me. I wish it was that easy.
Ever since flashing the ROM on 12/12 I have not had my contacts sync. I'm getting the "sync is currently experiencing problems" notice. I've tried numerous fixes after Googling the message, nothing works. Has anybody else had this issue and successfully fixed it?
Not here, everything synced. AOKP, Dec 4
I have the same issue with the Google sync. I don't have a fix for you, unfortunately.
Although the sync page for all my gmails constantly says its not working right now, my emails seem to be working just fine. And I have 4 gmails, besides one Hotmail and one yahoo email account. But, if someone does know what's up, it would be nice to know why it is stuck with red spiral and not green.
Sent from my SAMSUNG-SGH-I897 using xda premium
kaiserXDA said:
I have the same issue with the Google sync. I don't have a fix for you, unfortunately.
Although the sync page for all my gmails constantly says its not working right now, my emails seem to be working just fine. And I have 4 gmails, besides one Hotmail and one yahoo email account. But, if someone does know what's up, it would be nice to know why it is stuck with red spiral and not green.
Sent from my SAMSUNG-SGH-I897 using xda premium
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Click to collapse
I have the problem with the Galaxy S3. It's running stock OS. No third party contacts apps. It used to work. And then it stopped. Now any change I make on the phone does not get synced to the cloud. Very very frustrating. See http://code.google.com/p/android/issues/detail?id=42641 If enough people star it, Google will look into it.
Judging from similar threads created on these forums, I'm expecting to get *crickets* in response to this thread, but thought it couldn't hurt to post this anyway.
Hopefully, someone else in the known business world is still having Lotus Notes imposed on them by their employer for email, and subsequently has to use Lotus Traveler for their email app.
Here's my problem:
I am currently running Devils' Reject 4.1.1 TW rom, and while the rom itself is nice, I am somewhat of a flashaholic, and like some of the AOSP roms out there. However, I use my device for business and personal, and the issue is that IBM doesn't have their sh*t together, so their most current version of Lotus Traveler which is 8.5.3.x doesn't play nice with Android 4.2.x.
As a result, you have to log a service request with IBM, they have to get you the current patch to make things work, etc.
The problem is, I am still running Lotus Traveler 8.5.2.2, and this is the latest version my company has access to, and of course, there's no IBM service patch that will make this Traveler version work with Android 4.2.x.
So, to make a long story short, I'm looking for someone -anyone- who can point me toward or just be kind enough to share with me the actual Lotus Traveler 8.5.3.x apk.
Thanks,
Ryan
Here you go man a little searching goes a long way. I have no clue what its 4 but as I was reading searching for it they said it drains battery like crazy but here it is anyways here is where I found it
http://forum.xda-developers.com/showthread.php?t=1621859&page=3
And the apk
http://d-h.st/TAl
Sent from my SGH-I747 using xda premium
Yea, found that one last month, but it won't install. Others have reported the same result.
Might have to go straight to IBM and log a service desk request.
Sucks.
Thanks anyway.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Damn bro I tried that's weird it installed right on my phone but I'm running 4.1 .2 TouchWiz
Sent from my SGH-I747 using xda premium
Yea.. I've been afflicted with it too. I hate lotus notes
Sent from my SGH-I747 using xda app-developers app
---------- Post added at 09:09 PM ---------- Previous post was at 09:08 PM ----------
jthrasher47 said:
Damn bro I tried that's weird it installed right on my phone but I'm running 4.1 .2 TouchWiz
Sent from my SGH-I747 using xda premium
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We are on 4.2
Sent from my SGH-I747 using xda app-developers app
Hey guys anyone else having crazy battery drain when having the sync profile as always connected?
docnas said:
Hey guys anyone else having crazy battery drain when having the sync profile as always connected?
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I don't know if it's crazy, but having it always on is sure to burn thru the battery more. I always set mine to sync every 15 minutes during peak times.. Every two hours during off peak times
Sent from my SGH-I747 using xda app-developers app
esoteric1311 said:
I don't know if it's crazy, but having it always on is sure to burn thru the battery more. I always set mine to sync every 15 minutes during peak times.. Every two hours during off peak times
Sent from my SGH-I747 using xda app-developers app
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When I tried to put it on automatic (always connected) it kept my phone always awake and. It wouldnt go to deep sleep at all. I searched and figured a way to get it to work with practically no battery drain though. I got the SMS notification thing working properly and I have email notification that works 24/7 no delay and no battery drain at all. Im not sure how it works but I guess the server sends some kind of invisible sms when you get a mail that causes the email app to sync at that time only.
Heres the link if you're interested. http://publib.boulder.ibm.com/infoc...om.ibm.help.lnt851.doc/Plan_SMS_AutoSync.html
Because I was on 4.2.2 with my Nexus and our traveler server at work was out of date, we couldn't use the official Lotus Notes Traveler app. With that I went through the play store trying all the various 3rd party mail programs until one worked with Lotus Notes via exchange sync mode. The best performing and full featured app was Touchdown HD or Touchdown for smart phones. The downside was the $19.95 price tag. But with a 30 day trial and my flashaholic ways, I never hit the 30 days
It rarely shows up on wakelock lists via betterbatterystats, and has never shown up on the default battery app.
Saturday our server was upgraded so I can finally use the official traveler app from IBM. what a piece of crap! I had 27% drain just from traveler in 6 hours, and reading the IBM forums today, IBM official response is, don't use always connected, use 15 minute intervals, or setup SMS push notifications (as mentioned above) which seems absurd.
I'm still not running the official app, I'm staying on Touchdown. https://play.google.com/store/apps/details?id=com.nitrodesk.droid20.nitroid&hl=en And now that their graphics are all Holo compliant, the app looks MUCH better.
To configure your server address for touchdown, (or any other exchange sync capable app, such as the built in mail app) it should be your.servername.com/traveler or your.servername.com/servlet/traveler The problem with the mail app is that calendar invites/acceptances don't sync right.
@SchmilK Well Im not sure about the Touchdown app but personally since I have unlimited SMS i use the SMS push thingy. I dont have any traveller wakelocks and the only time i saw it in my battery drain apps(since i startes using SMS push) was today when it was i think 2% but I had used the app alot today in writing and receiving email. But hey if I ever have issues I atleast know where to go. Thanks!
Thanks for the tip regarding Touchdown, works like a charm against our Lotus Notes server.