Just thought I'd put a lil post here to help anyone who wants to upgrade with o2.
As my exec screen broke the other day and I am due an upgrade with o2 online, I decided to get the Artemis.
As I was on the online 25, 12 month contract, they offered me initially £99.99 for the phone. I asked to speak to their "specialist" department to barter for the phone
After some pointing out of facts (I like o2 and wouldnt like to have to change, I spent >£500 on phone bills last year, I would expect the phone to be free, other phone companies are offering similar phones for a lot less) I managed to work something out: £9.99 for the phone and aggree to switch to the 18 month contract with 150 minutes and 750 texts (£25/mo). The CoPilot software was confirmed to be supplied with the Orbit.
In the end, I am happy. Although I am spending an extra £150 with o2 for the 6 months, you could say I haven't got anywhere, but I like o2, and I like the Orbit!
Will post a review when it arrives (apparently before midweek)!
So I've been had then!!! Did exactly the same as you but I ended up with:
£99 for the phone
NO SAT NAV KIT (still in arguements with o2 as thought this was included!)
£15/month 18 month contract with 250 minutes - 150 texts
O2 going abroad: Spain - free for life of contract.
Total: £369 !!!
Hey it's not all that bad for £15/mo but a shame about the sat nav, IMO it completes the phone. They do still advertise it free, with what looks like no restriction on tarrif so go ahead and argue with them.
Good luck, keep us all informed!
BTW: £25 x 18 + £10 = £460
I managed to get for £24.50/pm 400 xross min and 100 texts , and the phone only cost £50 with free co pilot kit. Not bad hey.
t- mobile offer the best deal at the moment in the uk only down side is no wifi
agreed re t-mobile. as a self employed person they let you register for business use which means a dedicated helpline and manager - i have his personal email and he answers in minutes! i'm getting x network 900 mins, 1GB internet useage and international cheaper calls for £37.50 a month (32.50 for the 1st 3). considering i was getting 150 mins (orange/landline only) and 4MB of gprs with orange beforehand for £35, i am well pleased! plus the phone was free
si
wombat45 said:
So I've been had then!!! Did exactly the same as you but I ended up with:
£99 for the phone
NO SAT NAV KIT (still in arguements with o2 as thought this was included!)
£15/month 18 month contract with 250 minutes - 150 texts
O2 going abroad: Spain - free for life of contract.
Total: £369 !!!
Click to expand...
Click to collapse
Finally got a call back from O2, only took ten calls by myself over 4 days to get someone who can actually make decisions to call me! After explaining to the girl, "NO, I was not trying to get a free bluetooth headset, I was simply expecting to recieve the sat nav kit with my orbit"...
She replied...... "Oh is that all, not a problem, i'll order you one now, be with you in 3-4 days. I thought you were trying to get a free bluetooth headset, but they are £22. Anyway, sorry for the misunderstanding. Many thanks"
I was shocked it was so staight forward after all the hassle, but if the kit actually turns up, I will be happy!! I did get her to confirm over the phone that it was the holder, car plug adapter and memory card and she said yes it was. (Signed into My O2 and there are no new orders showing though???!!!)
Fingers crossed! If it does turn up then i'm well happy with the deal I got.
Received my orbit today!! Its all looking good however like many other people, I have not received my GPS software as is advertised, I will be calling o2 a bit later to see what they will do!
Pjtheman said:
Received my orbit today!! Its all looking good however like many other people, I have not received my GPS software as is advertised, I will be calling o2 a bit later to see what they will do!
Click to expand...
Click to collapse
Unfortunately, after much hastle, I still am not able to receive my CoPilot software. Apparently, the free bundle is only available to new customers and to get this with the upgrade is £99.99. I have even argued that I specifically asked whether I would receive the software, but they have no record of me asking this.
What a ripoff.
My choice now is to either pay the £99.99 with a 1 month free line rental offer
or
Return the phone, cancel my contract, get my tenner back, pay £130 for the phone and software on a new contract
or
Go to tomtom and pay £89 for their satnav.
Anyone got an opinion on this?
Pjtheman said:
Unfortunately, after much hastle, I still am not able to receive my CoPilot software. Apparently, the free bundle is only available to new customers and to get this with the upgrade is £99.99. I have even argued that I specifically asked whether I would receive the software, but they have no record of me asking this.
What a ripoff.
My choice now is to either pay the £99.99 with a 1 month free line rental offer
or
Return the phone, cancel my contract, get my tenner back, pay £130 for the phone and software on a new contract
or
Go to tomtom and pay £89 for their satnav.
Anyone got an opinion on this?
Click to expand...
Click to collapse
If you don't need the wifi I'd just move to T-Mobile, with the amount your spending on line rental they'd probably give you everything for free. Aswell as that their line rental + data packages are very attractive.
Once my O2 contract is up (Online 100 @ £25pm + 500txts all free for 10mths) in about 6 months time unless O2 come up with some decent data tariffs I will be moving to T-Mobile.
Well I've just managed to get the XDA Orbit with Sat Nav software for free with 500 minutes and 900 texts for £20 per month (12 month contract). Wouldn't stretch to a free bluetooth headset though. This was through retentions and took 4 calls, each time getting a little more offered. Just waiting for it to arrive now.
O2 Data tariff for Orbit
I just upgraded my contract (data only @£9.40 a month), they charged me £99 for the phone but I just carry on paying £9.40....I never use the data only sim because I have a company Orange sim and all my calls are free....
I can't work out how O2 make money from this...The phone on eBay is at least £350 and I have no intention of using the data sim card....12x £9.40 plus £99 = £211 over a year seems to me a far cheaper way to own an Orbit!
Well I must be one lucky Mofo, as I got my Orbit free of charge and am only on a £25 p/m contract for 12 months.
I was originally going to get a P990i for an upgrade price of £49.99. But after getting the phone I found out I could get it for free from my girlfriends Vodaphone contract so I returned my P990i and asked for the Orbit which they gave me for free and refunded my initial £49.99.
Only difference I can add is that I had not done an upgrade since I got an XDA II over two/three years ago so they seem to have given me more due to that fact?
Great phone and is even better as I am using my T-moible chip in it for the 1GB web n walk.
Co-Pilot Pack
My Orbit arrived with no Co-pilot. App only free if ordered on-line. The online system wouldn't work when I ordered so I did it by phone. I phoned up to query it and was given the brush off. I asked to speak to someone senior and I got the co-pilot 2 days later. The web-site is none to clear! But credit to O2: they sorted it.
I have upgraded today. 4 phone calls and this is what I got.
£32.50 per month for 12months.
800mins 1000 txt per month. 5mb data allowance. Orbit + Sat Nav for free.
I use my phone a lot so happy with the deal.
I upgraded yesterday from an Xda Mini S. When I rang O2 customer service to enquire about an upgrade they said £89.99.
I then walked to the O2 shop across the road from where I work & the manager originally said £40, but then he said that if I switched from O2 250 tariff (£35pm, 250 x-net mins, 100 texts) to O2 400+100 (£35pm, 400 x-net mins, 100 texts) I could have the handset for free.
Go figure...
(The Co-pilot software would have been £50 in-store but I didn't need it as I already had TT5 for my Mini S)
It definitely pays to be a bit cheeky & haggle with them!
Got mine out of O2 contract (I am with vodafone), £349 unlocked, my employer paid £100 towards a new phone and I stumped up the rest. Very happy with it, finally we have some convergence in a decent sized mobile unit.
PDA - MOBILE - GPS - EMAIL - MP3
No bad at all...
The offer I got from O2
Phone: 149.99
Tariff: Data 5 9.4pounds/month x12 =112.80
Trade in : -30 pounds
total: 149.99+112.80-30=232.79pounds only
I got a 12 month free contract with coolnewmobile phone and only take the SIM card for my Oribit!!!!!
It is the lowest price you can have Orbit from O2 shop!!!
XDA
I was with O2 previously, myself and the missus contract. Nearing the end of the year, I called asking for the code to take my business elsewhere.
I was given some options on the crappy phones which I rejected as I was currently using and O2 chip in my trusty old SPV C500 and wood not trade into another contract with a phone less then par with the SPV.
I was then given details and contact number for the redemptions team who I called and they said we can give you the phone minus the software of you go on a £50 tariff for 18 months.
I said thank you. I called every alternate days (4 times in total) and got through and they bettered the offer each time. Finally on the last day when I was on the phone, they said we can give you the phone and the software if you pay £100 for each of the lines on a £35/ month contract.
I rejected and requested the code and guess what happens.
In the end this is what happened
I got 2 XDA Orbits, 2 CoPilot software packages and the following contract. For £25 per month on a 12 Month contract (yes a 12 month contract) and get 500 minutes anytime any network and 500 text messages and the phones and software were ABSOLUTELY FREE and did not have to pay a dime at all
Pjtheman said:
Unfortunately, after much hastle, I still am not able to receive my CoPilot software. Apparently, the free bundle is only available to new customers and to get this with the upgrade is £99.99. I have even argued that I specifically asked whether I would receive the software, but they have no record of me asking this.
What a ripoff.
My choice now is to either pay the £99.99 with a 1 month free line rental offer
or
Return the phone, cancel my contract, get my tenner back, pay £130 for the phone and software on a new contract
or
Go to tomtom and pay £89 for their satnav.
Anyone got an opinion on this?
Click to expand...
Click to collapse
Flash the orbit with the HTC ROM - comes complete with TomTom installed, all you got to do then is buy the maps - full western europe for 99 euro (bout£67)
or gimme a shout an i'll send you the TomTom install cab from the htc rom ;-)
Related
Guys any suggestions, the ones I have narrowed down are:
mobilephonesdirect, vodaphone (bus tariff) or mobiles.co.uk - all offer good mins, free handset, but i was looking for a cheaper tariff (i.e. £25 ish)
I got mine from mobilephonesdirect. I bought the PAY2GO version as it was cheaper than sim free. Then I haggle with my service provider and got a decent monthly rate so in the long run it works out cheaper.
obsydian said:
Guys any suggestions, the ones I have narrowed down are:
mobilephonesdirect, vodaphone (bus tariff) or mobiles.co.uk - all offer good mins, free handset, but i was looking for a cheaper tariff (i.e. £25 ish)
Click to expand...
Click to collapse
Ive just got one from mobilephonesdirect... ordered yesterday at lunchtime.. arrived this morning @ 10am.. its at home waiting to be played with now!!
i did origionaly try Vodafone business contract, credit checked ok, but then final check failed - which ive jst found out was a glitch in the system! as that happened, i then went to mobilephonesdirect to get it!
howver - Vodafone business if it works is better - click via quidco and you can get £100 cash back! (feel free to share it for the tip!) - which is why im abit peeved now as if the vodafone one worked i'd be £100 CB better off..... i could sent it back and get the VF one.. but cant be botherd now... it needs to be played with! and would only resuly in more delay if i change now!
Thanks guys.
Did you fail the credit check as your not a business user or do they not check that
obsydian said:
Thanks guys.
Did you fail the credit check as your not a business user or do they not check that
Click to expand...
Click to collapse
Credit check was OK - just got an email yesterday - the day i was expecting the phone to arrive.. saying they were unable to complete the order - had a call this morning from Vodafone asking if everything was OK with the new phone! - obviously they dont talk to each other! so was annoyed to here that actualy it was a system glitch and it should have gone through... they said i could cancel the order i have and do it with them.... but when they heard it was a vodafone contract anyway they werent so bothered about me canceling it and switching!
im also porting my number - so didnt want that to get lost in a system some where.
saying that - if you order in the next 50 mins from mobilephonesdirect you will have it to play with all long weekend!
i cant fault the service i recieved from them - it arrived this morning as promised!
I like the quidco and want to get a way from T Mobile.
Sorry does the quicdo only apply from vodaphone direct or can i do this from mobilephoendirect ?
direct as it has to track on their website.
Thanks just ordered the TP2 from Vodaphone with Quidco, so in theory i save £190 (£90 from Vodaphone and £100 from Quidco) nice, now just need to pursuade the Mrs to take on my TD2
£90 from Voda on the 3 monthsfree thing ? on a 24month ?
They are doing the first 3 month line rental from (so thats £90). i took out a 24mth contract (750mins, 250 text and 500MB data). Then hopefully the quidco on top of this (£100).
I set up a wiki with a HUGE list of vendors all over the place including most in the UK. Its got a price comparison list so you can see who's cheapest too. Hope it helps
http://wiki.xda-developers.com/index.php?pagename=rhodium_vendors
obsydian said:
all offer good mins, free handset, but i was looking for a cheaper tariff (i.e. £25 ish)
Click to expand...
Click to collapse
Then you are being hopelessly unrealistic, I'm afraid.
Any SIM-only contract that includes "unlimited Internet" will cost you £20 a month right there. Vodafone give you the phone for free on a £30 a month, 24-month contract, which also included unlimited Interne. That means you are effectively only paying £10 a month for the phone, which means you get the phone for just £240, and that includes two years' interest-free credit thrown in for free. Compare that to the approximately £450 you'd be paying to buy the phone SIM-free. Or, for that matter, compare it to what you would pay if you got an iPhone 3GS on contract from O2. It's actually a very, very good deal. The only reason I didn't opt for that option myself is that Vodafone has an explicit 500MB a month data limit on their "unlimited" Internet deal (and even that isn't bad - Orange is also 500 MB a month, T-mobile is 1GB a month).
Bugger! Didn't know about the Quidco thing
Anyhoo, got mine on the Voda business 30 quid deal. I'm still pleased - unlimited landline is very important to me, and the 500mb data limit is fine for my needs. Plus the 3 month rebate meant I could end my contract with Orange early, without losing the money (still hadx three months to run).
Plus, I've got to say, Voda is a damn fine network. Three times this week I've been with friends on other networks who've lost signal, and Voda;s been rock steady.
The TouchFlo branding's ugly, but that's what XDA's for...
Shasarak said:
Then you are being hopelessly unrealistic, I'm afraid.
Any SIM-only contract that includes "unlimited Internet" will cost you £20 a month right there. Vodafone give you the phone for free on a £30 a month, 24-month contract, which also included unlimited Interne. That means you are effectively only paying £10 a month for the phone, which means you get the phone for just £240, and that includes two years' interest-free credit thrown in for free. Compare that to the approximately £450 you'd be paying to buy the phone SIM-free. Or, for that matter, compare it to what you would pay if you got an iPhone 3GS on contract from O2. It's actually a very, very good deal. The only reason I didn't opt for that option myself is that Vodafone has an explicit 500MB a month data limit on their "unlimited" Internet deal (and even that isn't bad - Orange is also 500 MB a month, T-mobile is 1GB a month).
Click to expand...
Click to collapse
Ermm not quite Mr the package in mentioned works out at £26.60 (averaged with discounts), that said the buggers declined my on the credit history
............
The prices are very reasonable on there!
You can get 300 mins unlimited texts and internet for £20 a month and £129 for the phone
Are you saying that the Desire is in stock, or just that you can preorder?
Preorder but apparently it will be in stock on the 26th
I just called customer services to ask for an upgrade and was told it wasn't available yet. I pointed out that it was on their website but they don't think it is in stock.
Seems very resonable.
Any word on branding or if it comes unlocked? Also what is everyone's experiance of T-Mobile as a network? I'm on O2 at the moment, a bit fed up with a lack of 3G most places I go.
Edit: Also worth going through Quidco or TopCashBack, £35 cashback if it all works ok.
............
Ouch, some of the deals are fantastic!
£60 for the phone, 18 month contract, £30 a month:
600 mins
500 texts
unlimited internet
+ a booster - I'd choose Unlimited T-mob to T-mob calls, then give my girlfriend a T-mob PAYG sim.
Seriously considering cancelling my deal with mobilephonesdirect...
EDIT: After a quick think, I realised if I wanted this Booster I could add it to my contract for £5.00 a month extra, which is £90 over 18 months.
With going through mobilephonesdirect, I save £60 with the handset being free, £30 cashback, £30 memory card, £15 insurance.. So that's £135..
Meaning to have exactly the same contract between T-mobile and mobilephonesdirect.co.uk, it'd cost £45 more for T-Mobile.
............
Yeah you can pre-order - stock expected 26th of March.
Pre-ordering will take the cash / credit check tho. So you're essentially signed up, just waiting to take delivery.
I went for
£164 + 10/pm deal.
Comes out to a total of £404 over life of contract.
Perfect for me, as wife will take the sim.. 100 mins / unlimited texts / unlimited internet is plenty for her. As she mostly texts / facebook.
And life time cost of the contract is the cheapest in UK . Chuffed
I dunno what to do
I've place an order at mobiles.co.uk for vodafone, 600 mins unlim texts for £25 but will have to pay an extra £5 a month for unlimited internet making it £30. (free phone, 24 months).
I can get it on Friday from T-Mobile for £5 a month extra with 1200 minutes, unlim texts and internet but I didn't really want to go for T-Mobile again (coverage in Birmingham not too good). I also didn't want to spend more than £30 a month AND get a free phone. Just dunno weather I can wait when I know T-Mobile customers will have theirs on friday
............
I've had 'HTC Desire availability' email from T-Mobile this morning. Just going through all the options - from T-Mob directly and third party sellers for the best deals. This is hard work!
My deal on T-mobile
Just phoned up T-mobile, this is the deal I managed to get:
£15 p/m; 300 mins, unlimited data, unlimited texts (via Flexible Booster) Contract length 18 months; phone for free.
Phone will be delivered when 'upgrade' stock arrives- this Thurs/Fri.
Of course the above is not a 'standard' deal; had to be put on to the retentions dept etc. I've been with T-Mobile for about 14 years now.
Yerp - also got confirmation from MPD that they're expecting to ship phones out on April 5th.
Where T-Mobile release date is 26th, so should get my shiney new HTC Desire on Friday.. At least i hope.
Glad i went for direct T-mobile
This is not logic!
We should have full review by now if the Desire is already on sale
They probably don't have it in stock, but have a confirmed date.
This site say "Please allow up to 7 days for delievery"
I've had it confirmed that if you do order from mobilephonesdirect.co.uk, you only get 1GB cap allowance for the internet.
Nobody knows what will be the given SD card?
vegetaleb said:
Nobody knows what will be the given SD card?
Click to expand...
Click to collapse
I'm sure I remember seeing 4GB when T-mobile had the phone as 'Coming Soon'. But that detail doesn't seem to be there any more.
At the moment my question probably only concerns T-Mobile users but of course is open to anyone on any network. Namely how much were you charged to upgrade to the HTC Desire and on what price plan were you on, and what did you go to?
I ask because the lady in the Orange shop just quoted me £100 for the handset on a £35/month contract. I have been with Orange for 11 years and am currently on a £45/month contract, so I thought this was outrageous. I'm pretty sure there are a lot of T-Mobile users who got free upgrades and I'm curious to hear the details as I need ammo for when I call retentions.
Thanks in advance for your replies...
Was on a 25 ppm plan with T Mobile (usually never go over with the occasional +2/3 pounds extra charge). Upgraded to a 25 ppm contract, free handset, 18 month contract, 600 mins, 500 texts, flexible booster (currently set to unlimited texts), unlimited internet. I know someone who was on the same plan as me got the same deal for 20 ppm Although apparently I will still have some leverage for upgrade when this contract runs out unlike those who are paying peanuts currently
Phone was free, 18 month contract, £15 a month, 600 minutes, unlimited texts, web 'n' walk max option included.
Free phone - 24 months contract
Flex30 £30p/m (with Friend&family discount I will be paying £15p/m)
£180 allowance
50% of allowance goes towards international calls if you wish to use it.
free internet cap at 3GB
free voicemail within allowance
free calls to 0800, 0845, 0844, 0843 numbers within allowance
My plan was the old t-mobile 750min off peak plan at 11.99 pounds.I went to the cpw for the upgrade n I was quoted 280 pounds if I want stay on the same tariff.they later rang t-mobile upgrade dept and I was offered flex 35 which includes 225pounds worth of calls ,unlimited text and unlimited internet with free HTC desire at 29.48pounds excludingvat.plus vat is 35pounds.so it works out to be 1125min anytime call plan.the handset is already unlocked.
fuzzmo said:
At the moment my question probably only concerns T-Mobile users but of course is open to anyone on any network. Namely how much were you charged to upgrade to the HTC Desire and on what price plan were you on, and what did you go to?
I ask because the lady in the Orange shop just quoted me £100 for the handset on a £35/month contract. I have been with Orange for 11 years and am currently on a £45/month contract, so I thought this was outrageous. I'm pretty sure there are a lot of T-Mobile users who got free upgrades and I'm curious to hear the details as I need ammo for when I call retentions.
Thanks in advance for your replies...
Click to expand...
Click to collapse
ring the orange retentions they'll sort you out with a much better deal.Did the orange shop actually have stock?
fuzzmo said:
At the moment my question probably only concerns T-Mobile users but of course is open to anyone on any network. Namely how much were you charged to upgrade to the HTC Desire and on what price plan were you on, and what did you go to?
I ask because the lady in the Orange shop just quoted me £100 for the handset on a £35/month contract. I have been with Orange for 11 years and am currently on a £45/month contract, so I thought this was outrageous. I'm pretty sure there are a lot of T-Mobile users who got free upgrades and I'm curious to hear the details as I need ammo for when I call retentions.
Thanks in advance for your replies...
Click to expand...
Click to collapse
mate you might wanna call them to cancel rather than upgrade.
What I did as I actuallly wanted to move to Vodafone after seeing a 12 month deal on mobiles uk site with £40 p/month and handset for £40.
so when I did call t-mob to cancel service, they give me 12 month contract with £35 per month Flext 35 + Web'nWalk 1GB 300 min and 200 txt, handset cost £20.
cheers
fuzzmo said:
At the moment my question probably only concerns T-Mobile users but of course is open to anyone on any network. Namely how much were you charged to upgrade to the HTC Desire and on what price plan were you on, and what did you go to?
I ask because the lady in the Orange shop just quoted me £100 for the handset on a £35/month contract. I have been with Orange for 11 years and am currently on a £45/month contract, so I thought this was outrageous. I'm pretty sure there are a lot of T-Mobile users who got free upgrades and I'm curious to hear the details as I need ammo for when I call retentions.
Thanks in advance for your replies...
Click to expand...
Click to collapse
You're right. That is outrageous
On the Vodafone website:
Free phone
18 Month contract
£35 per month
600 Mins - upgraded to 900 mins if ordered online
Unlimited texts
500Mb mobile internet if ordered online.
Throw that in Orange's direction and see what they say.
If Orange try the same line with me as they did with you I'm telling them to shove it, especially after I've been with them for 13 years.
T-mobile rocks!
I was on £21/month plan (100 txt, 100 min + unlimited web) with my Compact IV. I called the upgrade team to get the HTC Desire - but they (like always) gave me the same offers as there were on the website for new customers - they could max knock of £9 from the handset price.
I went the 'correct' route - I called the cancellations dept and told I wasnt treated right by the upgrade team and I want to cancel my T-mobile contract. Boom Boom and I was offered a 24month deal 100txt - 100min - unlimited web - 60min free calls to eurasia = all for £10 month!!! Handset price is £90 on my next bill. To me 24 monhts is bit long, but i LOVE the £10 a month (wont matter if go bit over my allowance!).
Total is 24x10 + 90 = £330. Not bad!
I was offered an early upgrade to HD2 in december... they wanted £350 for the handset! LOL
Wow - many thanks for your replies - you guys are getting some cracking deals on T-Mobile - what's it like as a network? What is their internet access, and coverage like?
Yup will defenitely ring retentions - that being said Orange are the worst now for retaining customers - they don't care. Is it possible to ask for your PAC code in the last month of your contract? The vodafone deal sounds good for £35/month....
Orange apparently run a credits system - how I haven't got enough credits to get the phone free after 11 years (and my next bill will be circa £130 - although that is NOT typical - a typical bill is £51) is beyond belief....
I couldn’t be more chuffed with my Desire and the deal I got with T-mobile UK as a new customer.
However I just tried to upgrade my mums contract as she is well overdue for a new contract and phone... near 30 or so months when she had a 18 month contract.
Anyway. I call them up from her phone to get the desire. But I found myself faced with unhelpful and indifferent retention blokes who 1 issues insanely bad deals and 2 wouldn’t make any deals...
When I got my phone I managed to get the phone at 89 quid on a 20 quid a month 24 month contract. 600 minutes 500 texts 3gb data and a booster.
I was expecting to at least be able to get something similar for my mum... ohhhh but no.
They wanted to give the phone for free but only on a 35 quid a month contract. I managed to talk them down to a 30 quid a month contract.
But if I wanted the contract like mine at 20 quid a month they wanted to charge 380 pounds for the phone.
380... that’s 19 quid shy of the full retail price of the phone.
They were in no way willing to budge. I tried to explain to them how odd it was that I was able to get such a great deal and my mum not. And that the price they where asking was just short of full retail price. But they didn’t care.
I remember when the desire came out some one here managed to get the phone for free on 15 quid a month with a similar contract to what I had...
Gone are those days. T-mobile seem to be back at screwing over there current customers. Which was why I left them in the first place years ago.
Anyone else had any trouble?
Anyone know ways of getting around this? I rather keep my mum with T-mobile as she needs the good dataplan…
Nutsy
Did you call the upgrade team? They are usually pretty useless. Call (if you already didnt) T-mobile choose the option you are 'leaving them'. You will then be in touch with people who normally can do decent deals as they dont want you (or your mom) to leave.
I think thats who the retension team is... at least thats what they called themselves when i asked them
Well i just tried to cancel... it went to the same retentions department as before i even spoke to the same person i spoke to before...
This time there now denying the 380 pound figure... But are willing to sell the phone at 240 quid on the 20 a month contract and 140 on the 25...
I honestly think there just randomly choosing numbers.
Anyway got a PAC code. We might still take up the 30 quid a month deal but one of the main reason for the 20 deal was we wanted to bring our costs down.
Ill just have to look around for a bit… Got 30 days to do it.
Go to a store - they have commission to earn.
Do you have any rival deals you can quote to them? When I was renewing my contract I got the best deal by quoting various deals I'd seen online and I ended up getting the phone for free and the price plan a couple of quid cheaper a month than anywhere else I'd seen. Didn't have to press to hard.
where you a returning customer?
Also what deals have you found online... Orange done seem to have the phone yet. And Voda dont seem to have any good deals and not selling the phone for under 30 quid a month.
I had exactly the same experience with them!
They just weren't willing to budge at all and would only offer me the phone on a £30 or more contract so I cancelled and have ordered from elsewhere!
Phil
Upgrade through mobilephonesdirect or mobiles.co.uk, they offer great deals like 20 quid a month etc etc, that is what I did
Yeah I had Vodafone 18month contract in its last month with my Touch HD. Tried to get upgrade with them for the desire and got very similar results as NutsyUK. So decided to get it from www.mobilephonesdirect.co.uk on T-mobile for £25 p/m on a 24 month contract.
The best part was I got 900 mins, unlimited texts, and full unrestricted web n walk data package as my booster. I would just take out a new contract with www.mobilephonesdirect.co.uk and just port your number over
NutsyUK said:
Well i just tried to cancel... it went to the same retentions department as before i even spoke to the same person i spoke to before...
This time there now denying the 380 pound figure... But are willing to sell the phone at 240 quid on the 20 a month contract and 140 on the 25...
I honestly think there just randomly choosing numbers.
Anyway got a PAC code. We might still take up the 30 quid a month deal but one of the main reason for the 20 deal was we wanted to bring our costs down.
Ill just have to look around for a bit… Got 30 days to do it.
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Vodafone were asking for £100 with £25 per month, or £50 with £30 per month when I tried my local shop!
It's their iPhone. Which makes it very difficult to get a good deal.
Personally I'd never sign up for 24 months and pay a fee towards handset.
You're better off actually signing up to voda for an iPhone, or t mobiles next best phone free on 18 month. Put it straight on ebay and buy sim free desire. You might even make a profit
I'd rather stick with tmobile than go to voda... vodas has terrible data... 500mb a month thats it...
tmobiles data with androids is 3gb... i think there standerd data plan thats given to retailers is 1gb
You can get it from somewhere like Mobile Phones Direct on an TMobile contract.
jfran said:
Vodafone were asking for £100 with £25 per month, or £50 with £30 per month when I tried my local shop!
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That sucks, I got offered £20 per month and no charge for the phone.
Have just got Vodafone deal (did the deal over the phone - this is a discounted £35 / month tariff) - New Customer - Free HTC Desire, 18 month contract, £25.50 / month for 15 months, £35 / month for 3 x months, 600 minutes, unlimited texts and unlimited data (500 mb - but apparently not chargeable unless Gbs over your allowance regularly).
2 x weeks ago (over phone) was offered T-Mobile deal, new customer, 18 month contract, £20 / month, £107 for HTC Desire, 300 minutes, 300 texts, unlimited internet plus free Bolton: i.e. choice of free t mobile calls, landline or unlimited texts.
If T-mobile are charging such a ridiculous amount for the phone now either wait until the prices settle down again (maybe they have hiked the price due to the shortages? Or go elsewhere.
Clearly they are not offering a competitive deal.
http://www.mobilephonesdirect.co.uk/Brands/HTC/b509/n443/p31043.aspx
it sounds like T-Mobile have changed in the last month.
on 30th March i just called the upgrade team and got the phone for £40 on a £15 a month contract.
Going back to the OP's comments, as you said it was an upgrade, it would also depend on you Mothers history with T-mobile. How much she spent a month, how much her previous handset was worth and of course T-mobile offset the cost of this in with the monthly payment. Add on to this (not that I am suggesting anything) her credit worthiness, has she always paid on time, ever missed a payment, is she a high user - in that does she generate profit for T-mobile.
No operator gives handsets away for free, especially when so new and in such demand from those willing to pay. They also tier the pricing dependant on the customers usage and how much they will rake back in, length of contract etc. It is never so cut and dried between 2 different users as they both have different profiles from the operators perspective.
She was with them for 26 months on a 18 month contract. She always paid on time. I think there was one time a credit card wasnt updated so one payment was missed but that was quickly fixed...
she had a diamond before.
I would say this would be a fair a normal upgrade... but it seems this no desire for contracts under 30 quid is a new thing. blanket across the board...
The list below is what I have compiled for UK pay monthly contracts, I'm currently on a 15plan on orange for Desire(250 mins, unlim texts, 500mb). Normally I only use 3/4 of internet as I'm a bit wary and use wifi more so I don't go over and the minutes aren't used rarely.. I'm either going for orange panther 26 or 3 ultimate 100, but I would like some opinions to which you would think would be best for me?
Vodafone cheapest - £26pm 100 mins 500 texts 250mb length 24mnths phone cost £299
02 cheapest- £21.50pm 200 mins unlim texts 250mb 24mnths phone cost £105
£27.00pm 300 mins unlim texts 500mb 24 months phone cost £80
Orange – panther £20.50pm 1 swappable 100 mins unlim texts 500mb internet phone cost £250
Panther £26pm 2 swappables 200 mins unlim texts 750mb internet £200
Tmobile - £21pm 24 months 100 mins unlim texts 750mb phone cost £200
Same as above except 50 mins 250 texts and 1.5gb
£26pm 24/18 100 mins unlim texts 750mb 18mnth/1.5gb 24 mnth phone cost £150
moneysupermarket- 02 on&on 24 mnth unlim texts&mins 1gb £36.00 before cashback £23.71 after
mobiles.co.uk – orange panther 26 24mnth £26pm 200 mins ulim texts 750mb phone cost £50
3- ultimate internet 100 £25pm 24mnth all-you-can-eat data 100 minutes 5000 texts phone cost £150(black or white) essential internet same but 250mb for £22
Can you add up all the costs e.g. 26 x 24 to see clearly the cost for the 2 year contract
Check out this deal i posted on HUKD a while back
Make sure you read the entire description. total cost of deal is £718. You can get £40 cashback.
http://www.hotukdeals.com/deals/htc...ee-ipod-shuffle-40-40-tcb-affordable-1185924?
It works out cheaper than 95% of the deals you've posted above^ + There is no cashback in the actual deal so no need to send in rebate forms. The price you see is what you pay. Plus you can tether on this plan. You can get cashback via TCB or Quidco (£40) if you want.
Also another option if you have the cash is to buy the phone outright from 3 for £449 and then take out a 12 month sim only 600 min, 3000 texts, 1GB Data for £12pm.
Total cost = £593 for a 12 month contract + phone
= £737 if you keep it for 24 months
vodafone - £624 + £299= £923 overall
o2 - £516 + £105= £621 overall
£648 + £80 = £728 overall(other o2 one)
Orange panther20 - £492 + £250= £742
panther26 - £624 + 200= £824
tmobile- £504 + £200= £704
18month- £468 + £200= £668
24month- £624 + £150= £774
moneysupermaket- £864 before cashback / £569.04 after cashback
mobiles- £624 + £50 = £674
3- £600 + £150 =£750 (£25pm)
£528 + £150 = £678 (£22pm)
Hopefully that is clearer!
Seems like the 18month tmobile is the cheapest with 750mb & 100 mins & unlimted text as the o2 one only has 250mb :/
ahmadcentral said:
Check out this deal i posted on HUKD a while back
Make sure you read the entire description. total cost of deal is £718. You can get £40 cashback.
It works out cheaper than 95% of the deals you've posted above^ + There is no cashback in the actual deal so no need to send in rebate forms. The price you see is what you pay. Plus you can tether on this plan. You can get cashback via TCB or Quidco (£40) if you want.
Also another option if you have the cash is to buy the phone outright from 3 for £449 and then take out a 12 month sim only 600 min, 3000 texts, 1GB Data for £12pm.
Total cost = £593 for a 12 month contract + phone
= £737 if you keep it for 24 months
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Are mobiles a good service? I've tried to stay off third parties incase of any problems with the device so I didn't bounce from either party.. Well I have my student loan so thats why I'm trying to go through pay monthly as it's easier on my wallet then taking 500 out!
They are good in terms of getting the right phone and right contract to you. And their communication is very good.
Only downside would be if you have any major problems. They're good at getting back to you quickly with small things but if you look at the last few pages of the thread i posted 2 people have been given devices which have a few issues and AM did not agree to an exchange for one of them.
So the only thing is that they might not agree to an exchange unless your handset is properly defective. Apart from that its been good service from them.
i wish major US carriers offered low minute plans instead of making everyone take ~500 when they barely use 50.
T-mobile have the poorest signal I have experienced, along with 3, then Orange. I will ever buy their contracts again.
Vodafone are the best for coverage, and then o2.
As usual, cheapest is not the best choice. It is just the cheapest.
To be honest as long as 95% of the places I can get a signal I don't really mind, I'm more worried if theres no signal compared to a low one...
Yeah I'm more trying to get find a suitable middle ground instead of too cheap or too expensive!
I've looked at reviews of affordablemobiles and they seem a bit mixed... most seem to be about the cashback but if the offer isn't including cashback then it shouldn't be too much of a problem?
To be honest every company that does cashback has very strict rules about how to apply for it (otherwise they'd go bankrupt giving it out on ever deal) So these rules say that one mistake would lead to the company denying cashback. So the majority of people who've complained about cashback haven't filled out the right stuff properly. And yes, you're correct in saying this deal doesn't have cashback.
If you read through the post above you'll see that everyone who has ordered this deal has received everything correctly. So i don't see you facing any problems.
@HTC Whore, what are you talking about. O2 have the worst coverage out of everyone with only 84% 3G coverage. Ofcom have warned them so many times to increase their coverage so they don't get fined. Three, T-Mobile/Orange, Vodafone have much better 3G coverage with Three and T-Mobile able to reach speeds of up to 21Mbps, soon to be 42Mbps by september. Three have 98% coverage along with t-mobile with vodafone having a slight less amount.
But yeh OP, you want to make sure first and foremost that you get signal on the network you want to go for.
Yeah that's what I was thinking about it, I know if I did have the choice of cashback it would be nice but with an offer like this it's impossible to beat!! Do you know if the offer is only in white or if the grey has the same offer?
I shall hopefully do it before the end of this week, if my uni work is done or beginning of next week as I need to phone orange for my PAC code... Would you say it's worth getting a free gift through a code? sorry for all the questions
Zinta said:
Yeah that's what I was thinking about it, I know if I did have the choice of cashback it would be nice but with an offer like this it's impossible to beat!! Do you know if the offer is only in white or if the grey has the same offer?
I shall hopefully do it before the end of this week, if my uni work is done or beginning of next week as I need to phone orange for my PAC code... Would you say it's worth getting a free gift through a code? sorry for all the questions
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Yes the offer is only for the white one. The grey one is slightly more expensive at £27pm rather than £25pm.
To be honest i'm not sure if you can get a free gift. I posted this deal a while ago and i seem to remember the codes having an expiry date of last week. I'll have a look out for some more for you.
You can find the Grey one here - http://www.affordablemobiles.co.uk/...r/32569603.html?&source=webgains&siteid=20363
Remember that you can get cashback through a third party (not affordable mobiles) like TopCashBack or Quidco. (check out the sites) i think its around £40 still.
ahmadcentral said:
Yes the offer is only for the white one. The grey one is slightly more expensive at £27pm rather than £25pm.
To be honest i'm not sure if you can get a free gift. I posted this deal a while ago and i seem to remember the codes having an expiry date of last week. I'll have a look out for some more for you.
You can find the Grey one here -
Remember that you can get cashback through a third party (not affordable mobiles) like TopCashBack or Quidco. (check out the sites) i think its around £40 still.
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I've already ordered a screen protector and about to order a case so I should be alright with the white.. The free gift not being available isn't too much of a worry as it is free, the same with cashback or quidco. I checked on 3 and the signal is alright for all the areas I mainly visit(home, uni and the gf!) so once I get my PAC I should be alright to order, just hope the offer is still available!
ahmadcentral said:
@HTC Whore, what are you talking about. O2 have the worst coverage out of everyone with only 84% 3G coverage. Ofcom have warned them so many times to increase their coverage so they don't get fined. Three, T-Mobile/Orange, Vodafone have much better 3G coverage with Three and T-Mobile able to reach speeds of up to 21Mbps, soon to be 42Mbps by september. Three have 98% coverage along with t-mobile with vodafone having a slight less amount.
But yeh OP, you want to make sure first and foremost that you get signal on the network you want to go for.
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Just my own personal experience mate. I'm currently on GiffGaff, o2 signal, and very happy.
I'm thinking of going with this... No need for cashback as it's credited on your bill account
Orange Panther £28. 50 (usually £36) 24m
600 mins, unlimited texts, 1gb, 2 swappables
Phone £59.99
Quidco/TopCashBack £50
Holding out for them to drop the phone price!
http://www.dialaphone.co.uk/phone/HTC_One_X/&intcid=OneXBanner/
Tesco Phone shop have a good deal.
Free Phone.
£26 a month
Unlimited Texts
300 Mins
750 MB Data
Cheapest SIM-free deal I've found is Amazon - £449.99 and free delivery (for those not wanting a new contract):
http://www.amazon.co.uk/HTC-One-Sim-Free-Smartphone/dp/B0078LXM40
jonnyhardaker said:
I'm thinking of going with this... No need for cashback as it's credited on your bill account
Orange Panther £28. 50 (usually £36) 24m
600 mins, unlimited texts, 1gb, 2 swappables
Phone £59.99
Quidco/TopCashBack £50
Holding out for them to drop the phone price!
http://www.dialaphone.co.uk/phone/HTC_One_X/&intcid=OneXBanner/
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Does anybody know if the DialAPhone One Xs have Orange firmware? I just want to try ensure I can get firmware updates quickly if there are bugs (which I hear there are!). Was interested in the Affordable Mobiles deal menioned above but the Three firmware (& LONG delays updating) put me off!
jonnyhardaker said:
Does anybody know if the DialAPhone One Xs have Orange firmware? I just want to try ensure I can get firmware updates quickly if there are bugs (which I hear there are!). Was interested in the Affordable Mobiles deal menioned above but the Three firmware (& LONG delays updating) put me off!
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DialAphone will send you an unbranded and unlocked handset on Orange.
Although i think orange can be just as bad as Three sometimes when it comes to firmware updates. So its better to go for an unbranded one.
listentochaos said:
Tesco Phone shop have a good deal.
Free Phone.
£26 a month
Unlimited Texts
300 Mins
750 MB Data
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Also i believe the phone was unbranded when i got it. As it was through Tesco Phone Shop (2020 Mobile)
Tesco Phone shop
T-Mobile contract: £26 * 24 = £624
300 minutes
Unlimited texts
750MB internet
Sim free phone.
This is what I've got
Woooops someone else already posted what i have lol sorry!