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Just updated to Black 1.2 earlier today. I've read some threads on the activesync issues with contacts syncing, but my issue seems a little different. When I sync my contacts only 4 of the 176 contacts in outlook sync. The 4 that do sync I think are the last ones that I put in my phone before upgrading to WM6. Is there something that I need to do in outlook to get the rest of the contacts to sync with the new database? Any help would be great. Thank you in advance.
I had to sync 3-4 times before all my contacts made it to my 8525. I have 450 contacts synced through MS Direct Push.
Jim
Ya I have synced it many times, tried reflashing the rom, tried other WM6 roms, hard reset and still nothing. On activesync it shows its going to sync all of the contacts but then quickly finishes and only the 4 same contacts every get synced.
Sounds like you M$ Outlook contact db is hosed. I had this happen last year. What I did was create a new contact DB in outlook. copy ovey all of my contacts. Then delete them out of the original db. Then copy them back. Worked for me.
Gave that a try and didn't seem to work, I just created another contacts folder moved all of them into it and deleted them out of the main folder then synced. (removed all contacts from phone, the 4 of them that is) Moved my contacts back into the main folder and synced again and still only those 4 contacts would sync, but I do think it had something to do with a corrupted db because any new contact I add gets synced and works, i just need to find a way to fix all my current contacts without having to reenter all of them. Thank you for your help!!!
I am using XDA 0.2 and is having no issues with contact sync - USB and Exchange. Even "Business contact Manager" for Outlook i working like a charm.
(Its a small CRM addon for Outlook -and the cool part is that it gives you an overview of all your email history - including mails - that you have with the contacts...NICE when using the phone for business)
Well - had nothing to do with your problem, just wanted to add a statement on BCM
I ended up fixing my problem the hard way by reentering all my contacts on outlook which would then sync with WM6 perfectly. Really wished just one of about 9 different methods i tried at recreating my contact db without manually entering them would of worked. Hopefully I wont have to do that again
I have upgraded to mUn_2.00.SE_WWE_GPS and everything seems fine apart from the orange voicemail bug mentioned in another post.
Messenger synchronized my msn contacts onto the phone so I had 2 of each which was fine as I have all ready read about this issue.
So I updated the msn ones and started to remove the original ones from the phone.. They have a different icon
All appeared fine. It would tell me when my contacts were on line etc etc.
I then went to outlook and made sure there were no contacts in there so I could have a fresh updated list of contacts when it synced.
However these contacts will not synced. I created a test one in outlook and that synced fine to my phone. Am I missing something here??
All I want to have is the same contacts on my phone/windows live and outlook. Surely this can be achieved??
Are you using ActiveSync 4.5 already...? I suspect that might have got something to do with your issue
Do you get any error-messages at all ? Giving us some more clues....?
And very important: what version of Outlook do you run ?
more info, hope you can help now
I have it synced with 2 machine and neither work.
1 is windows XP with active sync 4.5 and outlook 2003 the 2nd is vista with the mobile device center and office 2007.
I can sync normal contacts created on the phone or in outlook it is just the ones imported from live messenger that will not copy back to my outlook contacts.
I have a feeling the phone does not recogonise these as contacts as they have a different icon from ones created on the phone. It looks like a grey folder rather than the little address card.
Please help
Hmmmzz....actually this is very interesting; i didn't dare using Live Messenger up until now just BECAUSE of the syncing of ALL messenger contacts into Outlook. Now that you report that it doesn't, the question raises if M$ has meant this to be...
Then again; did you check the settings under Windows-Live (on your Trinity)? You can go to 'options' with the right soft-key, and there are 6 setting menu's there, where you need option 2 to check the box in front of 'Contacts and Messenger'
Let me know if that worked for you...
contacts sync'd to phone but not outlook
what has happened is all the msn contacts have sync'd to the phone but not to outlook.... any ideas why
update
on the menu. select what you want to sync both contacts and messenger and merge duplicates with outlook are ticked
Messenger Contacts and ActiveSync
Hi,
Did you manage to get your messenger contacts to sync with outlook? I have the sample symptoms you have described.
Cheers
ActiveSync BOOSTER
Is there a way to boost up speed of Sync
Is there a any software or Cab file for it ?
Also want to know after we sync Phone
It keeps repeating to sync, is there a way to stop it ?
With removing the phone
Please Help
contacts are NOT merged, but only show up in 1 list
contacts are NOT merged, but only show up in 1 list.
sim contacts
outlook contacts
msn contacts
are shown whithin the same contact browser but are not really merged.
Each contact type only syncs with it`s proper sourec, pocket outlook wit desktop outlook, msn with msn (or say "live"), and SIM contacts with SIM-import-export programs.
that's all and that's ok.
the real issue is that i find "show SIM-contacts merged yes/no" but cannot find "show msn contacts merged yes/no".
it sucks, but not really too much.
ralf
I just got my new TouchPro 2 on Verizon today and I installed wireless sync to have my emails from work pushed to my phone (used this on my XV6800). The Outlook email was created correctly and I can access my inbox if I go to all accounts but I can't find out how to add a link to the inbox on the email tab in TouchFlo. The email tab will show that I have new emails but I need to go to the Windows Mobile accounts screen to get to it.
Is there any way to add this account to the email tab in TouchFlo?
You are not alone. Same problem here. Looking for the answer.
Do get the number of messages, but no access to them in TouchFlo?
Yes it will display the number of messages but there is no easy way to display them through the email tab. I have been clicking the inbox link in the notification message that I get when a new wireless sync message comes through. It works but it would be nice to be able to view the messages downloaded through wireless sync in the same way as my gmail account.
Ha. It took me 2 days to figure out why I had 1 message showing on that tab (damn "welcome" email in outlook inbox). I suppose that the whole email tab is of no use to you then, if you use outlook. Maybe a plugin for the home tab is possible?
Same issue
I am also having the issue of the Outlook email not showing on the TouchFlo email tab. I have looked everywhere to try and find where the configuration for this tab is stored, but no luck.
I did have it showing previously when ActiveSync was configured to sync with Outlook (in addition to Wireless Sync), but if I did not disable ActiveSync completely when connected to my computer it created duplicates, and kept creating them for as long as it was connected...Big mess. When I disabled syncing with the inbox on ActiveSync, it deleted all of my email (on the device, then wireless sync deleted everything in Outlook as well), and the Outlook email no longer showed in the TouchFlo email tab.
I am thinking that setting up a bogus ActiveSync partnership with a computer that has nothing in Outlook (and selecting the Inbox) might be a workaround, but it should not be this difficult.
NOTE: I tried removing everything and setting up a bogus partnership through ActiveSync, still did not put the Outlook email back in the TouchFlo Email tab. Just have to use Start > Messaging until someone figures this one out. Would be nice to have it working correctly.
Same issue here. I added second email account, not in wireless sync, but in the email setup, a POP3 account. Now the little envelope goes to that account and then on the bottom you can see the inbox and navigate to the outlook inbox which is your wireless sync. It gets you there with a couple of extra steps, but it isn't the same.
Additionally, you can't see your email for a particular contact, in your wireless sync email. That is a huge benefit of the HTC Touch Pro 2, in that it integrates emails, SMS messages, phone calls, facebook, all through the contacts. Hope someone finds a work around, this is very irritating. Love the phone, but without this, not sure if I will return it within the 30 days.
I'm having the same problem, does anybody have a solution for this?
Thanks!
Same problem
I've got the same issue. Anyone ever find a solution for this that doesn't involve a hard reset?
Hi everybody,
the switch from my TyTN II to the Rhodium was far from painless so far. I use the T-Mobile German version with the 6.5 upgrade. Running on 6.1, the Rhodium was far from stable and I was fearing I'd break my back cover from having to remove it so often for a reset. But even the update to 6.5 didn't remove the following error:
After Syncing I find in my calendar (mainly on the current day) one or more rows of identical, empty appointments that cannot be deleted, or rather, that seem to show up again and again when deleted.
The trial version of "Duplicates Remover" then shows literally hundreds of identical appointments.
Does anybody know a fix for this, or a hint where the bug could originate?
I have mixed experiences with Active Sync as I'm synchronizing with two PCs, so appointments and contacts have been deleted/are cropping up again long after deletion. I wish it was as effortless as HotSync on my Palm used to be ...
I'm sorry if this question has been asked and answered before, but forum search didn't come up with anything useful (maybe I've used the wrong search terms).
Thanks, Robert
*bump*
anybody have the same issue? hundreds of empty appointments on the day I start sync? I talked to T-Mo support and they didn't know the problem.
Robert
I've noticed the same issue recently with my HTC diamond 2 after upgrading to Outlook 2007 SP2 on a Windows XP laptop with ActiveSync 4.5.0 (Build 5096). The problem did not exist previously when running Outlook 2003 and syncing the same laptop and device.
Also have the device syncing with a Vista laptop also running the Outlook 2007 SP2 without issue. The difference is that vista uses the mobile device centre software instead of ActiveSync. I've searched the internet for a patch or update to ActiveSync for Windows XP but it seems I'm running the most update version.
I have the same problem with windows live, outlook, plaxo, and messenger, the problem is messenger really doesn't like you messing with the contacts and pictures attached to messenger just aren't really supported and are more or less user defined by the contact... so you get multiples... then syncing can create a info loop... still working on the problem but as for the calender what I found is to go and remove the repeating occurance... bet this is where the problem lies I have loads of them! I ended up deleting the folder and starting over! I created a dummy folder set it as my default and then deleted the corrupted one... I have found no program that changes all repeating events to one time events...
<fingers crossed>
At the moment I seem to be rid of most of the duplicates. In the end I had to do another hard reset on the mobile device, clear the duplicates from Outlook (2003), then sync. I have not, as I had before, synced the HTC with a second PC.
</fingers crossed>
Active Sync is really an embararssing piece of software ...
Robert
I have a similar issue. Got a Diamond 2, at home I run Win7 with Mobile Center but at work I have XP SP2 with AS. I get tons of blank appointments being created. If I disable calendar syncing, I get hundreds of blank contacts instead!!!
I use no messenger and whatnot - anyone has found a solution?
For me it was a problem of duplicate appointments and contacts.
I no longer synch using the wmdc now. Instead I just use the Microsoft My Phone service.
Notwithstanding, it would be great if microsoft could sort out the messy wmdc...
Yes, but the problem is that I deleted all my appointments and I've no duplicate contacts,a nd the problem persists... so it can't be that.
Also, no use for me using MyPhone as I don't use AS purely for backing up my device but also to sync it (surprise!) with my job calendar etc...
Duplicates...
I've had all these issues and my only work-a-round has been to make a backup .pst copy of my contacts/calendar at work (XPSP2-Outllook 2003), making sure that when sync is done, I delate the lot, and re-import them from the backup. This seems to solve the problem. Also recurring appointments can sometimes stuff up as they are interprited as 18hrs and not just 12hrs, which in turn can cause conflicts.
From what I can see it is an active sync issue that I have not come accross with Vista/7 & Outlook 2007+. With the different ways that these applications handle appointments/calanders I'm not surprised as to the corruption/dupplication of the data.
Another alternative option is to use PIM Banckup/SPB or other, let AS do it's thing, then over-right the phone with the backup copy, and let it re-sync the corrections.
I've triedto find something on MS helpdesk and leaderboards, but so far no success.
Hi everybody.
Did anybody get a solution (definitive, easy, fast) for this issue?
My sync was running nice and without problems for a long time. The same smartphone syncing with a couple notebooks... but I also starting get this same problem some weeks ago.
I've been hardly looking for how to fix it but I didn't find a solution so far.
Tks2all.
Over 3000 empty contacts in Outlook 2007 under Win 7
I have a similar problem, and haven't yet found any specific solutiion. I add contacts and calendar items to both my home installation (Outlook 2003 under WinXP x64) and my work installation (Outlook 2007 under Windows 7). I was able originally to sync my Samsung OmniaPro B7330 successfully with both systems (using ActiveSync 4.5 and Windows 7 Sync Center, respectively). The problems started when I tried to resync with my work system after adding a couple of thousand contacts to the Samsung which were on my home system. When I tried to resync there were no error messages, but I had to interrupt and resume once, because it took so long. Now I have over 3000 empty contacts on the work (Windows 7) system. The contacts still look correct on the Samsung and on the home (XP) system.
How can I get these contacts correctly on the work system?
Iam afraid to delete the empty ones for fear that the next sync will wipe the corresponding contacts with information from the smartphone.
The calendar entries seem to be working OK.
Any ideas or pointers to other possible sources of info on this problem?
P.S. If I observe the Outlook 2007 Contacts page while the contacts are synchronizing, it looks like there are 2 phases:
During the first phase, I can see the desired contacts being added to Outlook, one by one.
At the end of that phase, they somehow all disappear.
Windows Sync Center eventually says that the sync was "completed", without showing any error messages. Is there some way to get Winows Mobile Device Center to produce a logfile, so I can get a better idea of what is going on?
P.P.S. The last sync seems to have finally gotten the new contacts to appear in Outlook 2007. However, I still have over 3000 empty contacts. Can I safely delete them?
P.P.P.S. I went ahead and deleted them. I now have somewhat less than 3,000 contacts, with information that looks reasonable. Looking at my "Deleted Items" folder in Outlook, I see a bit over 12,000 contacts?!
Why this? In addition to the 3,000+ empty contacts I just deleted, there are 3 copies of each contact with information! The Outlook "Sync issues" folder conatins a string of messages distributed over the last week, about half of which mention "Conflict Resolution". I am now concerned that Outlook or WMDC may have done violence to some of the data in my contacts in the attempt tpo "auto-resolve" conflicts.
I have this problem if I sync via ActiveSync at work and Device Center at home.
I've learned the hard way that those two just don't play nice together. I keep praying that one day they'll kiss and make up...
Debbie
I also have this problem syncing my HD2 with 2 PCs, one with Outlook 2007 and the other Outlook 2010.
All ran fine for a while syncing from my Work PC to HD2, and from HD2 to my Home PC. Out of the blue it failed to sync properly with my Work PC and 2,000 half-hour blank appointments were created at the current time and day. To make matters worse, most birthdays disappeared in 2011 and lots of entries were duplicated.
I spent a whole morning deleting the 2,000 blank entries and hundreds of duplicate appointments. Listing the annual events I found most were set to repeat every 12 years which explained why birthdays had disappeared! I've corrected this and things seem fine now with my Work PC, but I'm wary about syncing with my Home PC in case all goes wrong again!
Any solutions?
My friend has same problem with his HD2 (Win7, Outlook 2007, 2010).
With sync the Outlook make half hours appointments in the current day. Interesting: when I disconnect the phone, the empty appointments are dont cancelling.
Same problem here (around 150 of half-hour appointments in one day).
I am using HTC Diamond since 2008, the problem started in July 2011 when syncing with work computer.
I have no idea how to fix it.
I can only offer some information on what's going on.
When syncing, the first thing that happens is empty appointments are all created on today. These are then populated, setting the date, time, subject etc. So it sounds like your sync only gets up to creating the empty appointments and doesn't finish setting the information.
Sorry I can't be more help - unless the process is not allowing to be completed.
Ok..finally got my Desire to Froyo..have been quite happy until I noticed that I can no longer upload Calendar updates to my PC's Outlook calendar.
I can make changes on the my Windows 7 PC's Outlook Calendar and have that go to my Desire but any Calendar changes on my Desire will not synch up to my PC's Outlook calendar. There are no problems with synch'ing contacts. Yes, I used the PC Synch calendar on the Desire.
This wasn't a problem before. Is HTC Synch not 100% compatiblewith Froyo?
Thanks for any insights.
PS:
1) Tried uninstalling/reinstalling HTC synch - no change there.
2) I've also noted that recurring entries in the calendar (eg: Birthdays) are getting duplicated on the days they occur (ie: 2 entries in the same day). Also, there are duplicate contacts being produced too.
sorry i'm not going to be much help here but i agree that htc sync is unpredictable at best. i constantly have to reboot my pc or phone or both to get sync to work and now my contacts have stopped syncing. again.
you might want to search for a leak of the updated version of htc sync to see if that helps. i'm assuming that it was pulled for a valid reason but it might be worth a try ...
DesireOwner10 said:
PS:
1) Tried uninstalling/reinstalling HTC synch - no change there.
2) I've also noted that recurring entries in the calendar (eg: Birthdays) are getting duplicated on the days they occur (ie: 2 entries in the same day). Also, there are duplicate contacts being produced too.
Click to expand...
Click to collapse
I also have the same behaviour, new entries in the phone calendar are not added to the outlook calendar despite being flagged as "PC Sync"
For the birthday thing, I think that it is to do with the info you have stored against a contact in their contact card in outlook, if you have a date for their birthday in the details section of the contact, then sync repeatedly adds it to the calendar for you, even if it is there already
I have the same problem. So I've moved all Calendar entries in Outlook to temporary forder, then from Desire removed Outlook account, manually deleted all Outlook calendar entries in Desire's Calendar (they have left there, despite of account deletion) , then recreated Outlook account (Calendar after all these steps synced OK), and moved back all Calendar entries in Outlook from temporary folder back to main. This solved the non sync problem.
After all I've talked with Exchange specialist. He said, that for some reason Calendar database in Desire become corrupt, and after that the syncing become unimpossible.
Ok, I've managed to fix this (I think anyway!) works for me with outlook 2003, Couple of steps:
Step 1 (optional) gets your missing items onto your PC:
In HTC sync Manger (on PC) go into "settings" then calendar, then click properties, untick deafult calendar and then when selecting the folder to sync with, create a new calendar "temp" or something
Now sync with that calendar: for me this meant that everything on my phone (including the items not uploading before) now goes into this new calendar
Now go back and revert to syncing to the original calendar (the default calendar or me) and lo and behold the missing items now sync up to that too
I thought this was everything sorted, but new items created in the phone still don't sync up to outlook....
so Step 2:
On phone, go into settings, applications, manage applications, all
then for calendar and calendar storage apps go in and "clear data", this will leave you with an empty calandar on your phone, but don't panic...
in HTC sync manger (on PC) go into settings and unselect contact syncing (otherwise the PC will overwrite contact info)
Then go into "repair" and select option for PC to overwrite phone
you can now reselect contacts to sync too under settings menu in HTC sync
Having done this, everything is back on my phone and (for now at least) new appointment items created on the phone sync up correctly too
Hope this helps someone,
P
THANKS!
GENIUS.
popkid's solution works. HTC should employ you..none of their ideas worked, your's did.
1000 cheers for taking the time to work out and post the solution!
Caution HTC Sync 3.0.5422
(Bravo_Froyo_HTC_WWE_2.09.405.8-1.21.405.2_release4dua3bcrut4wrv30)
3.0 does not have the feature to do a repair - force copy clean from handset or PC.
For me, sych has resulted in a large number of yearly recurring all day events being duplicated and copied with a one hour adjustment - the new ones run from 1:00-1:00 and thus span two days.
I am back using 2.0.33 (which is not without bugs either)