Dutch MDAIII Truefax lock-up problem - MDA III, XDA III, PDA2k, 9090 General

Hi,
Using the updated rom from the dutch T-Mobile website i've came accros this problem with KSE Software TrueFax 2.0. It completely lock's up the device. The Dutch T-Mobile staff can reproduce this problem but claim no responebility: I did not write this software so I cannot support it.
URL: http://nl.sitestat.com/ben/ben/s?MDAIII_update&ns_type=clickin
That was the exact words he used (in dutch offcourse Sooooo i'm of sending mails to KSE. On the site they ask for patients if takes 'a bit longer' to get a reply for the call. Hmmm... that's a good start
I am a happy MDAIII user. I've solved my problems with GPRS disconnects and overcame the bluetooth hassle. I really hope this fax thing will work.
This is what i've send to kse (using the webform):
The MDA III (Dutch version) completely halts when the user tries to attach a document to the fax.
The following steps lead to the error:
1. Open the fax software (Windows Logo -> programs -> truefax icon)
2. Open a new fax (tab new)
3. Type in fax number and recipient name (in the fields To: and Fax#)
4. Tab next
5. Tab on the Add box.
The MDA III is now completly halted no other program can be used. The device returns to normal after a (soft) reset only.
This problem has been reproduced by the dutch T-Mobile technical support staff however they claim that they cannot support Truefax and users should go to KSE directly to get support for this program.

Related

TrueFax included with MDAIII ?

Just been looking through the manual of my MDA III and it mentions the use of TrueFax (Pages 131 to 134), great I thought, that will come in handy. But I can't find it on my MDAIII?
Is it included? I've looked on the CDs but one is for activesync and the other contains the voice dialing software.
I've even downloaded it and installed it, but its says thats it a trial version.
Thanks
Richard
Just did a hard reset - sorted..
Cheers anyway!
Well happy now! - Free software!
Voice dialling ?
Hi,
i just got my Qtek9090 today and still comparing it with my qtek2020. What voice dialling software are you talking about ?? I found true fax on mine, installed from ext rom, but i can't seem to find any voice dialling....
care to trade ?????
hihihihihihiihi
Its called 'Fonix VoiceDial'. My MDAIII came with version 2.0
Its clever, in that you say the person's name and number type, for example:
'Richard Mobile' and it says it back to you (in a computer voice) then you have to say 'Yes' or 'No' to confirm dialling.
Not very handy in that you have to start it up, via opening the software, so not very hands free!
thanatos said:
Just been looking through the manual of my MDA III and it mentions the use of TrueFax (Pages 131 to 134), great I thought, that will come in handy. But I can't find it on my MDAIII?
Is it included? I've looked on the CDs but one is for activesync and the other contains the voice dialing software.
I've even downloaded it and installed it, but its says thats it a trial version.
Thanks
Richard
Click to expand...
Click to collapse
Its on mine
Start, Programs KSA Truefax 2.0
Thanks, what happened was I cocked up the first 'hard reset' - when I first switched it on... :roll:
Sync'd it with Outlook and hard reset it, and its sorted
Thanks!
wich i could say the same......
I've set the voice dial to the record button on the side of the MDAIII for quick dialing.
So simple, yet so difficult for Richard.
Thanks! - What a cracking idea :idea:
I-mate must not be including Fonix with their PDA2K units.
Folks I've got a question for those of you that have a PDA2K/MDAIII does the fax software work? Cuse I can send faxes fine but can't recieve any, and apparently I'm not the only one if you take a look at the clubimate forums.
If it does work for you folks could some kind individual post the cab file for it from their extended rom.
Fax does work, but...
True Fax does work really well in sending faxes, once I had figured out I had it I had sent a fax within minutes.
Now receiving faxes, thats a different story:
With T-Mobile there are two different services:
Service 1 (Free to use for business customers)
First you need to ask your operator for a fax number on your account. With T-Mobile its apart of their VoiceMail+.
This enables you to receive faxes to your voice mail. So you can receive faxes, but they don't get to your pda :-( , when you recieve a fax, you get a voicemail message saying that you have a fax, you can then either delete it or sending to a 'real' fax machine.
Service 2 (£25 one off cost)
To receive faxes on our I-MatePDA2k you need to ask your operator for a fax and data line. once you have a fax and data number you can actually receive faxes on your PDA, but not how you would expect....
With your PDA you need to turn on the 'recieve fax mode' within TrueFax. This enables you to receive faxes, but it turns off your mobile number so you can't make or receive calls :shock: when in this mode.
Vodafone in the UK have 'vodafone.net' which incorporates SMS/Email/Voice/Fax into one and I do really miss that service, becuase when I recieved a fax it came to me as an email attachment.
Hope that helps
TrueFax..SPV M2000
Hi everybody,
I have SPV M2000 fron Orange in Switzerland.
It doesn't seem to have TrueFax installed at all.... :x
Is there a way to get this program for free or I have to buy it?
thanks in advance
Peter
saqibj said:
Folks I've got a question for those of you that have a PDA2K/MDAIII does the fax software work? Cuse I can send faxes fine but can't recieve any, and apparently I'm not the only one if you take a look at the clubimate forums.
If it does work for you folks could some kind individual post the cab file for it from their extended rom.
Click to expand...
Click to collapse
I'm afraid Fax support is completely network dependant. Some providers support it, some don't. You will need to ring your provider and ask them about it. Even if they do support it, they will probably give you another "fax only" number that people must send faxes to in order for your device to receive them.
O2
Hi
Just to let people know, that the O2 Online Consumer tarriff does not and will not support fax send/recieve (this came from the horses mouth).
O2 Online Business tarriffs do support fax and they will allocate a fax no for the mobile. Ditto Consumer and Business O2 tarrifs bought from an O2 shop.
If you need fax, avoid O2 Online Consumer tarrifs as they will not enable fax.
Nigel

Contacts / Edit before dialing a phone number

Hi everyone... I am new to the PPC world... being just recently swatch from my Treo600 to a new XDA2s, I am having a little difficulty getting used to the Microsoft way of doing things in PPC2003... I am just wondering is there anyone who can help me or point me to the right direction where I can get some external program that can help me from going insane... here's my problem... I usually keep a huge contact list with all my customer, supplier, co-worker, family and friends contact all in my PDA... so the usual way for me to make a phone call is to search it from the contact list... but here's my problem, I travel alot with my job and depending on my current location, I have to edit the number in my contact before I dial the number... in my old palm, I can simply edit the number before I dial that number (there's a funtion on my palm that allows you to edit before call... so it allows me to edit the number without physically changing the number in my contact list)... I am just wondering can PPC do that? Or is there any program in PPC that will allow me to do that? As far as I can see... in PPC, as soon as I have search for a contact and then I click on his or her number with my stylist... it will automatically dial... I can not edit it before I dial... the only way I can edit it before I dial is to physically edit the contacts... which is very annoying as I sync my contacts with my exchange server, I don't wanna to have to have all my contact get mess up with different area code and dialling code from different country... anyone know how can I solve this problem? Thanks for your help in advance... I very much appriciate all of your advice in advance... Peter
I think the most straightforwards solution here is to store all of your numbers in the international dialling format; that way, wherever you are, your device will place the call correctly
For example - if I had a contact in Glasgow, UK, it would be stored as +44141xxxxxxx (+44 for UK, 141 for Glasgow and the remaining seven digits as the local number)
In my experience whenever I have been abroad, any calls to any of my stored numbers are placed correctly first time by either my SmartPhone or PPC.
If you're problem is regarding a slightly different issue then please expand on your problem by detailing what you mean by "modifying" your contact before you dial.
My problem is a little bit more complicated I think... I already has most number stored in the international dialing format... but my problem is that, depending on my location, I have to dial a certian set of numbers in front of the phone number to be dial in order for me to save on long distance and roaming... for example, while I am roaming in Mainland China if I want to dial home in Hong Kong with my mobile... normally, I will dial 0085226****88 but that will cost me like USD2 per minute... but if I dial with a prefix of 17909 (hence I will type in: 179090085226****88) then my per minute charge will now be something like USD0.10 per minute... which is a huge saving especially when I make roaming and long distance call all the time... the same thing in Hong Kong, if I dial 1666 before I dial long distance, I will get a much higher savings over regular long distance... my problem is that I can not possibly store all of these information for all the locations that I am going to be in, each places that I am going to be in, have a different sets of number... so is there any intellegent way to add additional numbers in front of the number stored in the contacts before it is being dialed in pocket pc? I know on my old palm... I can solve this problem in two ways... 1) I can set a certain dialing prefix before the system dial any number (normally I leave that blank, as I prefer edit before dial function)... I can use this prefix function but it will require me to change the prefix when I am at a different location but it is a workable solutions... is there something like that in PPC? 2) The second way to solve this was the edit before dialing function on the palm... I just click on the number, it allows me to edit the number temporary before it is automatically paste onto the phone software and before the phone dials it...
Anyway, I know this is very complicated and it is a very rare issues thats probably just affecting me or a very small number of users... but it will be great if there's some simple solutions to this... but I think this problem is mainly due to the lack of flexiblilty in the contact list rather then the function of the phone itself! :O) Anyway, thank you very much for your help and suggestions again... very much appriciate it :O) Peter
Try if this works
http://www.handango.com/Platform ... sp?productId=152403
Can you please post the link again? It doesn't work :O) Thanks for your help :O) What kind of program is it? :O)
here's the link
[url]http://www.handango.com/Plat...Type=2&catalog=0&sectionId=0&productId=152403
[/url]
you got it all wrong
... if you ask me: your approach is wrong. Here are the basics. Windows XP, for instance and Outlook, that is the source of the contacts (and phone numbers and other details that are entered), stores phone numbers in this 'international' format:
country code (MS has a list of countries and codes of its own)
are code (another, separate field) and
number
If you respect the fields provided by Outlook then you get a number generated by Outlook that looks like this:
+381 (064) 6185250
THIS is the 'correct' international format recognised by Microsoft Phone Dialer (well not actually MS but Active Voice, but that is a completely different issue)
My point is that +448704364673 is NOT a correct international phormat, because MS cannot differentiate between the international country code and long distance (area code) and therefore the phone dialer cannot parse the numbers correctly.
NOW, how to get the system to know WHERE you are and should it use the area code when dialing or you are in the area your friend is, or you want to call a toll free number that is in 'another' area, or you are dialing a client abroad etc. Well, there is the 'Dialing Rules' settings! THERE you create a profile (home, office, abroad etc.) and provide the area code for the dialer to differentiate...
This is all well with the Windows XP/Outlook 2002+ I know well, BUT when it comes to PPC... sorry, I have the same problem...>
FACTS:
fact no. 1: Outlook separates phone numbers in groups of>
country code
long distance code (area code)
number
fact no. 2: phone numbers entered this way are stored in a format>
+381 (064) 6185250
fact no. 2: Microsoft Phone Dialer recognises this number and dials correctly
via a voice modem... (headset or speaker/mike required)
Question: what hapens when contacts entered this way into Outlook are sunchronized with the
Pocket PC (Windows Mobile 5.0)?
Answer : all contact's numbers are entered into the Contacts list in the 'correct' format.
(the same format with the bracket, as is noted in PC Outlook)
My findings: the problem arrises when you use your mobile capable Pocket PC
(i.e. the super cool Qtek 9000) and try to dial someone on to his mobile or office phone that are on another
area code...
the Pocket PC, or Windows Mobile 'Phone dialer' dials EXACTLY
as the number is entered in the above mentioned format
(the mobile operator recognises the + at the beggining of the number, but
does not understand the spaces and the brackets!!! and offcourse
the mobile operator returns an error voice message that a wrong number has been dialed!
What am I to do?
Can I find/download/install a proper phone dialer (i.e. MS Phone Dialer) that comes with Windows?
Phone Dialer 1.5
Developed for Microsoft by Active Voice
http://www.activevoice.com/dialer
bottom line is that CISCO systems aquired this Phone Dialer in 2001 and Active Voice discontinued developing/supporting whit app. (link on the Active Voice site is outdated and no support on MS site, as well)
(please do not post solutions as: "you should reformat your number entries etc. because I have 800+ contacts and counting...)
P.S. what I gathered is that this is not device related it is just OS and app related. I had the same problem with my previous Nokia phone... (I did not solve. Actually I thought I will solve with this device...)
I've set the Dialing Rules with my country code and area code (Mobile etc.) So, I don't have a clue what am I doung wrong

P3600i - Caller ID

I was told by HTC customer service that my P3600i does not provided the choice of sending my Caller ID to be determined by "Set by Network". My P3600i has choices on "Everyone", "No One" and "Only to contacts". This is obviously different to other brand, like HP6828.
HTC CS also told me it should have third party programme installed to provide this feature.
Any suggestions?
Thank you.
I think when you change that settings, they're not changed on the device, but on the network itself, so you're alway's using network settings.
I would to add more details on ny problem:
1. I have requested the service provider to block my Caller ID at system level. And the provider confirmed the sending or not will be depended on my device. My Caller ID should not be sent unless I have prefix of 1357 at the beginning of the dailed number. It was what I did in the past.
2. If I set to "Everyone" on my P3600i, then, my Caller ID is sent. It is normal as my device should have override the system.
3. If I set to "No one" on my P3600i, then, no Caller ID at all even I used 1357 as prefix.
The "Set by System" is a very common setting on mobile handset. Even my HP 6828 PDA phone also provides. I made verbal complaint to HTC. But, I am not sure whether newer version will be provided very soon.

Problem with SMS, WM6 and FDN-service (fixed dialing numbers?)

Hi!
I wonder, if anybody knows this strange behavior:
It is possible to restrict dialing to a set of numbers, you define. (Somewhere in Settings->phone->others)
You enter the PIN2, the numbers, you wish to be reachable, ready.
On a WM5 device, this works fine. Only calls and SMS to the defined numbers are possible.
Not so on WM6: Calling a definde number works - but NOT sending an SMS...
Does somebody know anything about this?
Device: HTC p3300
ROM: As delivered from HTC
greets
Bernhard
The answer of HTC Europe is: WM6 handles this feature to restrict the possibilities different than WM5.
So this is called "feature" not "bug".
Perhaps there is an answer in the registry....

[Q] SMSC configuration and GPS

Curious if any of you learned folks out there have run into this:
1. I upgraded to Jelly Beans via Kies; surprisingly smooth
2. Then I decided to further "configure" my phone by typing a string found on the Internet: #*#*4636*#*# - which opened a configuration window
3. Intrigued by the option "SMS over IMS" - which I took for SMS over IP versus SMS over SS7 I played with therm settings-with some abandon I must ad-not writing things down- so I can't send SMSes now - albeit I can receive them. I assume I need the SMSC server address. I live in Taiwan and the SIM is from Taiwan Mobile, who have been very adept at hiding their settings while also populating their service centers with aspiring your actors specializing in "say what"? impressions.
Does anybody know where can I find the Taiwan Mobile SMSC address/name? Is is over IP or over SS7?
Also, Google Maps refuse to map me on the map - although my GPS module works-checked it with a compass app.
Thanks
RT

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