Last weekend I was in England and to my surprise I could not find any GSM network with my O2 Xda IIs. (unlocked, Qtek 9090 KPN software).
With my Nokia 6310i (which I luckily brought with me) with the same SIMcard I was able to connect to various UK networks.
In Belgium and France I was also able to connect to the various networks.
Frankly I am baffled. I have checked the IMEI number and the number on the back is the same as the number in Device Information. I have Radio V1.12. Could it be that this Radio version does not include all GSM bands (850, 900, 1800, 1900 MHZ) and could that be the reason I could not connect to any network in the UK?
Flavio said:
Last weekend I was in England and to my surprise I could not find any GSM network with my O2 Xda IIs. (unlocked, Qtek 9090 KPN software).
With my Nokia 6310i (which I luckily brought with me) with the same SIMcard I was able to connect to various UK networks.
In Belgium and France I was also able to connect to the various networks.
Frankly I am baffled. I have checked the IMEI number and the number on the back is the same as the number in Device Information. I have Radio V1.12. Could it be that this Radio version does not include all GSM bands (850, 900, 1800, 1900 MHZ) and could that be the reason I could not connect to any network in the UK?
Click to expand...
Click to collapse
Checking the imei against the one at the back is not enough to say that you phone is not barred..
With due respect.. you need to be sure that your phone is not barred in any way.. the history of the phone (how it was purchased / acquired) is a good indicator of this..
my best regards..
bR
I bought it new in the box from a reputable eBay seller. How can I find out if it is barred?
Flavio,
Have a look at the available 'phone networks and their ordering. My XDA2s lists all the UK and Ireland networks at the bottom and none of them are checked as usable (It is unlocked and will use any SIM however).
This may not be your problem, but next time you are in sunny England, try moving the UK networks up to the top of the list, and make them all checked.
Richard
Updater said:
Flavio,
Have a look at the available 'phone networks and their ordering. My XDA2s lists all the UK and Ireland networks at the bottom and none of them are checked as usable (It is unlocked and will use any SIM however).
This may not be your problem, but next time you are in sunny England, try moving the UK networks up to the top of the list, and make them all checked.
Richard
Click to expand...
Click to collapse
That's the problem. The Xda IIs does not find any networks so there is no list to order!
If you go to settings, phone and chose networks tab, and set networks, there should be a list of available networks. A big list wth check boxes and ordering buttons.
If you don't have this, you may have other problems with your phone.
Richard
Hi Flavio, have you forund a solution to this problem? I have a similar problem on my home network in some locations and I have not been able to solve the problem as yet. I cannot see my home network but I place the SIM in another phone and I am fine.
Related
Hi guys, i am getting a universal from the UK in about 2 weeks and i have some questions.
1. Is it unlockable yet?
2. Is bluetooth stable, not cutting off during calls and stuff?
3. Since it is WCDMA, does that mean i can use it with CDMA services here in the states like sprint and Verizon?
4. What is the best case for it
Thanks for reading my questions, you replies will be greatly appreciated.
obiesoft said:
Hi guys, i am getting a universal from the UK in about 2 weeks and i have some questions.
1. Is it unlockable yet?
2. Is bluetooth stable, not cutting off during calls and stuff?
3. Since it is WCDMA, does that mean i can use it with CDMA services here in the states like sprint and Verizon?
4. What is the best case for it
Thanks for reading my questions, you replies will be greatly appreciated.
Click to expand...
Click to collapse
Hi Obiesoft,
1. Not yet to my knowledge... Keep an eye on the 'universal' unlocker from this forum. An app that is updated over and over to add support for new phones.
2. Did not try yet, sorry, one of the other ones ?
3. Most likely not. UMTS here in Europe is on 2100 Mhz, as radio bands are of course regulated per country, you might want to see with your wireless provider if they a) use 'UMTS or WCDMA' as a standard, and b) if they also operate on the 2100 Mhz band. In the phone there is only one band available for UMTS connections.
GSM in general is provided in bigger cities in the states, you have to check which wireless provider has it in your area, some might even have the Qtek 9000 with an interesting price if you take one of their plans.
(T-Mobile) Be carefull nevertheless, the USA has GSM services on 1900 Mhz and on 850 Mhz, the Universal can do w/o a problem the 1900 Mhz band, but to my knowledge not the 850 Mhz band. You would be out of luck if your cellular provider only provides services on this band. Check also if you have to be a lot in rural areas, as far as I notices coverage there is way less on GSM systems.
4. I'm happy with the 'leatherishlike' one it comes with. Sleek, and it does protect it very well. Snug, just no belt-clip, that's all.
Hope you'll be having fun with your device ! (Well, all depends of course if you can get it either sim-unlocked or from one of your local providers...)
Willem
Thanks
Thanks for your reply
I hope there will be an unlocker soon, i have Tmobile here in Florida, i will call to find out of they use 1900 or 850Mhz. I will probably try asking Tmobile UK or something.
The reason for me asking if it will work with USA CDMA is that i also have an account with a CDMA provider so it would be cool if i could use two providers on one phone, probably switching between them.
I have a MDAIII with WM5 and the bluetooth does not work, keeps d/c so i hope this one stays on with the MDA PRO.
Re: Thanks
obiesoft said:
Thanks for your reply
I hope there will be an unlocker soon, i have Tmobile here in Florida, i will call to find out of they use 1900 or 850Mhz. I will probably try asking Tmobile UK or something.
The reason for me asking if it will work with USA CDMA is that i also have an account with a CDMA provider so it would be cool if i could use two providers on one phone, probably switching between them.
I have a MDAIII with WM5 and the bluetooth does not work, keeps d/c so i hope this one stays on with the MDA PRO.
Click to expand...
Click to collapse
I know that T-Mobile Germany sells the device w/o SIMlock. Might be an option. The QTEK versions of the device come also w/o SIMlock. I don't know if T-Mobile Germany ships the device outside europe, you might want to have a look at http://www.expansys-usa.com, they have a Spanish version of the QTEK you can easily reflash to the WWE version, new and not locked for a whopping 1045 USD.
P.S. I have no commercial relation to either T-Mobile or Expansys and both links are provided only for informational purposes.
Obiesoft, I have PM'd you.
simlock
t-mobile.germany has no SimLock - that's right!
but they did a NETLock!! - you#ve got to pay 100-300 € to get it unlocked for other networks. If You know where to find Band-Information i can tell you if it supports yours.
Universal is not working on CDMA One/CDMA 2000/EVDO networks.
In US, it will work for voice calls and GPRS on the 1900 networks like T-Mobile US. You will have to wait for T-Mobile US to launch UMTS (WCDMA) as it is planned, but I'm not sure they will use the same bands as in Europe.
MDA PRO
I did not check here sooner, my girlfriend is in london and she got the MDA PRO since she just renewed her contract. I am guessing it will be locked cause she is just shipping it and i will get it next week. Tmobile UK said they can unlock it for 15 pounds and it will take 28 days, so in the mean time i am hoping there is another way for me to unlock it.
HI all, thanks here for all your help. I finnaly have my unlock code from T-mobile UK, for 30 pounds, but i think it is workth it.
Now using the PRO as a phone, it is kinds weird to get used to. I live inthe US and i put my T-MOble US sim card in, when i check the settings, i found out for some strange reason that the GSM band it was using was EGSM+DCS1800, i don't know what this band is, but i noticed that i don;t get enought bars, always loosing signal, and i have put the new 1.08 radio rom on it. My SK65 gets better signal.
The only other option i see there for GSM band is PCS1900, so i have manually set it to this. My question is, which band should i be using? whats the diffrence? and when setting up WAP for MMS, do i use WAP1.2 or WAP2.0.
Also does the UTMS2100 mean it will work on Sprints 2100 network?
Thanks.
Search is your friend
All of the Universal forums are full of information about why the MDA Pro is not as useful in the US because it is just Tri-Band. T-Mo USA uses GSM/GPRS 1900 for voice and data. You need to stick to this band alone. Try using WAP 1.2 for WAP. There's no EDGE available on the Uni.
No, Sprint won't work It's different technology using a different standard. You can only use UMTS in Europe, the Middle and Far East. That's why this device is targeted for these markets and was never brought to North America. And it never will be.
Let's hope the successor to the Universal can do it by incorporating the latest technologies prevalent in North America.
I have an MDA II, I brought back home from Germany
R 1.19.00
G 1337.43
D 2.01a.64WWE
I have unlocked it, reflashed it, even tried to have Cingular add the IMEI to allow it to connect, but no love. It simply will not connect to the Cingular network. I have been at this for several months, and recently pulled it back out of the drawer, dusted it off and tried again. Anyone have any idea as to why it will not allow the phone to receive service?
Also, if this helps???
I have also exported the Registry, and found something strange, maybe the key? It does not list the IMEI in the registry, as does my Cingular 8125. Could this be an issue? The registry of the 8125, lists the IMEI number in "[HKEY_LOCAL_MACHINE\Drivers\BuiltIn\RIL]", but on the MDA it simply is not in there anywhere.
Is it quadband?
Its tri band
as is my v300, should that be a factor?
If you're in an area with 850MHz coverage only, then yes it will. If your MDA II is German tri-band, it is likely 900, 1800, 1900. Only the last is deployed in the US.
What happens if you do a network search with a non-Cingular SIM ? You should pick up T-MO which uses 1900. I have heard that some if not all Cingular SIMs block network search of other operators within the US. Cingular Blue SIMs (ex AT&T) do not have this restriction.
I think you have the answer there. When I search for other networks, it does not allow it, and when I had this same phone in South Carolina last year, it worked just fine. The area I am in, North East Arkansas, has shoddy coverage at best, and is probably the reason I cannot use the cingular service. Thanks for the replies and assistance. Luckily my new office just got me a 8125, so I can use the pda functions I missed. Guess I can use this other one as the dedicated Tom Tom device in the car. Still has it use I suppose.
Thanks again.
I'm sure that this device is usable in europe (gsm 900/1800), owever can I use it in the USA ????
Second question...if I'm using the GPRS connection, at the same time, can i receive a call??
Tnks, to all!
since us is 900/1900 and eu is 900/1800
you can use it in us if you can find a place where they are running 900
and yes GPRS should not blok the phone from working as a phone
....tnks!!
Rudegar said:
since us is 900/1900 and eu is 900/1800
you can use it in us if you can find a place where they are running 900
and yes GPRS should not blok the phone from working as a phone
Click to expand...
Click to collapse
US is 850/1900 (not 900). Most carrier support 1900 but you got extra coverage in area where only 850 is exist.
I use it (Taiwan version) in California. It works, but TomTom6 still not useable. I already order the US map, let's see what's going on.
Hi all,
While back in the USA, I was lucky enough to get a new Nexus 7 (2103) 32GB LTE model which shipped with a T-Mobile micro SIM card good for prepaid data access plans. However, I live in the Netherlands and when I tried to use my Nexus with a micro SIM from my provider Vodafone, it was not able to properly list the mobile network operators.
I opened a technical support incident with Google Play services who lead me through several diagnostic steps which included verifying that the tablet is not SIM or carrier locked, it properly recognizes the available networks with other carriers SIM cards (worked with T-Mobile USA, Telecom DE, MTN NG, Rogers CA) it also can list the mobile networks with no SIM in the device. But when a Vodafone SIM is added, it simply doesn't recognize any network operators. It's not a matter of APN settings, as we have verified these are correct, but the problem occurs at a very early level in preventing the mobile networks from being listed.
I believe this to be somehow related to the SIM card/middleware used to communicate with the SIM to the hardware. I see this behavior with the LTE Factory Image JLS36C as well as the Cyanogen Mod 10.2 unofficial deb builds.
Are there any other LTE users that are having a similar problem? Without mobile network access, my LTE model is effectively a WiFi only model and I'd really like to get this fixed.
buckofive said:
While back in the USA, I was lucky enough to get a new Nexus 7 (2103) 32GB LTE model which shipped with a T-Mobile micro SIM card good for prepaid data access plans. However, I live in the Netherlands and when I tried to use my Nexus with a micro SIM from my provider Vodafone, it was not able to properly list the mobile network operators.
Click to expand...
Click to collapse
As has been posted quite a few times already, the US and Europe use different channels for LTE. So a US N7 will not work with all European providers and vice versa. Most probably Vodafone uses one of the LTE channels not supported on the US N7. So you have two choices:
1. Find a different provider that uses the channels supported by the US N7.
2. Replace your current US N7 with an European N7 model.
Guhrasoh said:
As has been posted quite a few times already, the US and Europe use different channels for LTE. So a US N7 will not work with all European providers and vice versa. Most probably Vodafone uses one of the LTE channels not supported on the US N7. So you have two choices:
1. Find a different provider that uses the channels supported by the US N7.
2. Replace your current US N7 with an European N7 model.
Click to expand...
Click to collapse
While the US and Europe do have some variance in LTE bands - we confirmed that the bands used by Vodafone NL are as listed below:
Nexus 7 (2013) Tech Specs (LTE)
Network
North America and Japan:
GSM: 850/900/1800/1900 MHz
HSPA+: 850/900/1900/2100/AWS (1700/2100) MHz (Bands: 1/2/4/5/8)
LTE: 700/850/1700/1800/1900/2100 MHZ (Bands: 1/2/3/4/5/13/17)
Rest of World:
GSM: 850/900/1800/1900 MHz
HSPA+: 850/900/1900/2100/AWS (1700/2100) MHz (Bands: 1/2/4/5/8)
LTE: 800/850/1700/1800/1900/2100/2600 MHz (Bands: 1/2/3/4/5/7/20)
Wireless
Dual-band Wi-Fi (2.4G/5G) 802.11 a/b/g/n
We confirmed that Vodafone NL use 4G data enabled in a combination of the 800MHz and 1800MHz bands which are listed as supported.
The fact that my N7 can connect to other mobile networks in Europe with other carrier SIM cards also disproves the need to get a "European" model to connect to a network. There clearly is a problem with the Vodafone SIM and the NA Nexus, but simply blaming it on the channel or bands is not correct. Addittionally, even if the LTE connection is not possible 3G connection via HSPA+ or 2G GSM connection should be possible. The same Vodafone SIM worked with my N7 2013 3G model, which was also from NA, so it is clearly not an issue with the bands & channels.
Have you tried manually changing your prefered network type in testing menu *#*#4636#*#*
Since there is no dialler on N7 deb, I use https://play.google.com/store/apps/details?id=org.freespirit.hms&hl=en
From tablet info submenu, u can also use settings button (3 dots) to manually select radio band
Raverbunny said:
Have you tried manually changing your prefered network type in testing menu *#*#4636#*#*
Since there is no dialler on N7 deb, I use https://play.google.com/store/apps/details?id=org.freespirit.hms&hl=en
From tablet info submenu, u can also use settings button (3 dots) to manually select radio band
Click to expand...
Click to collapse
Thanks for the tips regarding the Hidden Menus application. I've installed it and set the GSM/UMTS band to EURO Band (GSM-900/DCS-1800/WCDMA-IMT-2000) but still not had any luck detecting mobile networks with the Vodafone SIM inserted. After removing the SIM and restarting, performing the same operation to search for available networks shows the four network operators in this region. I'm currently in Germany and in this area it shows
E-Plus
o2- de
Telekom.de
Vodafone.de
If I replace the Vodafone NL sim and try the same operation again, Settings | Mobile Networks | Network Operators - it searches for only a second or two (compared to the 15 or so it takes with no SIM installed) then does not show any networks.
All signs point to the issue being with the SIM chip OS or incompatability of the SIM chip profiles with the Nexus 7 (2013) LTE model. I didn't have any issues with this and my Nexus 7 (2012) 3G version.
In another strange hardware related issue, I have noticed that the Nexus 7 (2013) uses a different NFC stack and does not recognize all of the NFC tags that the 2012 model recognizes. A co-worker with the 2013 Wifi only version ordered some NFC tiles but they don't work with either his or my 2013 model, but work with the 2012 model. Very curious if this is somehow related to the issue that I see with the SIM card problem I am having.
Any other ideas?
Did you find a solution?
buckofive said:
Thanks for the tips regarding the Hidden Menus application. I've installed it and set the GSM/UMTS band to EURO Band (GSM-900/DCS-1800/WCDMA-IMT-2000) but still not had any luck detecting mobile networks with the Vodafone SIM inserted. After removing the SIM and restarting, performing the same operation to search for available networks shows the four network operators in this region. I'm currently in Germany and in this area it shows
E-Plus
o2- de
Telekom.de
Vodafone.de
If I replace the Vodafone NL sim and try the same operation again, Settings | Mobile Networks | Network Operators - it searches for only a second or two (compared to the 15 or so it takes with no SIM installed) then does not show any networks.
All signs point to the issue being with the SIM chip OS or incompatability of the SIM chip profiles with the Nexus 7 (2013) LTE model. I didn't have any issues with this and my Nexus 7 (2012) 3G version.
In another strange hardware related issue, I have noticed that the Nexus 7 (2013) uses a different NFC stack and does not recognize all of the NFC tags that the 2012 model recognizes. A co-worker with the 2013 Wifi only version ordered some NFC tiles but they don't work with either his or my 2013 model, but work with the 2012 model. Very curious if this is somehow related to the issue that I see with the SIM card problem I am having.
Any other ideas?
Click to expand...
Click to collapse
Hello All,
Apologies for the opportunistic first post but I only "discovered" this forum today.
I am facing the same issue as buckofive and was wondering whether anyone has ever found a solution?
Thank you.
ricmartins said:
Hello All,
Apologies for the opportunistic first post but I only "discovered" this forum today.
I am facing the same issue as buckofive and was wondering whether anyone has ever found a solution?
Thank you.
Click to expand...
Click to collapse
Unfortunately, I have not been successful in getting this resolved. I've visited Vodafone several times, but none of their in store personnel have been able to give me any other answer than "it doesn't work" and we also see this with North American Nexus 5 handsets. I've done some addditional testing with other MNO SIM cards with American, Dutch, and German T-mobile SIMs and they work flawlessly and with 4G LTE speed, so it isn't a question of network or band.
The issue is definitely related to the SIM card OS and version. However, Vodafone have been unable to tell me what the SIM vendor is and what the chip operating system is.
Vodafone promised a solution
I have AGAIN asked Vodafone for help and they promised me a solution. I have my doubts ad will post an update next week once i hear back from them.
buckofive said:
Unfortunately, I have not been successful in getting this resolved. I've visited Vodafone several times, but none of their in store personnel have been able to give me any other answer than "it doesn't work" and we also see this with North American Nexus 5 handsets. I've done some addditional testing with other MNO SIM cards with American, Dutch, and German T-mobile SIMs and they work flawlessly and with 4G LTE speed, so it isn't a question of network or band.
The issue is definitely related to the SIM card OS and version. However, Vodafone have been unable to tell me what the SIM vendor is and what the chip operating system is.
Click to expand...
Click to collapse
ricmartins said:
I have AGAIN asked Vodafone for help and they promised me a solution. I have my doubts ad will post an update next week once i hear back from them.
Click to expand...
Click to collapse
Did you hear anything back from Vodafone? They have simply told me they don't support the device and explain that it is due to a North American device, which is simply not true. I've tested with T-Mobile data card from The Netherlands and also from Telekom in Germany and the Nexus 7 2013 gets 40+ Mbps download speeds on those networks. So the issue is clearly related to the Vodafone SIM cards, but no one has been able to give me any insight as to what card OS they are using, so it is very hard to troublehsoot the problem any further.
Two big thumbs down for Vodafone service & support!
Any news on this problem yet? I have exactly the same problem, I can use a KPN sim but my Vodafone sim simply won't work in my US Nexus 7. This sucks, I upgraded to a multisim Red Super subscription to be able to use my new tablet anywhere without having to tether.
I made sure to check which bands the US Nexus supports and figured in a worst case scenario I would simply use 3G instead of 4G. But it won't connect to 3G either
Sorontar said:
Any news on this problem yet? I have exactly the same problem, I can use a KPN sim but my Vodafone sim simply won't work in my US Nexus 7. This sucks, I upgraded to a multisim Red Super subscription to be able to use my new tablet anywhere without having to tether.
I made sure to check which bands the US Nexus supports and figured in a worst case scenario I would simply use 3G instead of 4G. But it won't connect to 3G either
Click to expand...
Click to collapse
I have the issue as well. openend a ticket with Vodafone and directed them to this thread. unfortunately they were thus far also not able to solve it yet. hopefully something will happen, as otherwise I will need to drop Vodafone....
I also tested it with a KPN sim which worked perfectly. two Vodafone sims and a duo sim all had the same issue. Real strange thing is that with the KPN sim I was able to see the Vodafone network. But on the Vodafone sim I wasn't able to see any network. They assured my it was not a 4G only sim card, thus it was also strange the nexus did not pick a 2G or 3G network. In the settings though I could not change the 4G perferred setting to either 2G or 3G. it immediately reverted back to the 4G setting....
All in all, no realy help yet, only confirmation of what is being seen above.
pwvandeursen said:
I have the issue as well. openend a ticket with Vodafone and directed them to this thread. unfortunately they were thus far also not able to solve it yet. hopefully something will happen, as otherwise I will need to drop Vodafone....
I also tested it with a KPN sim which worked perfectly. two Vodafone sims and a duo sim all had the same issue. Real strange thing is that with the KPN sim I was able to see the Vodafone network. But on the Vodafone sim I wasn't able to see any network. They assured my it was not a 4G only sim card, thus it was also strange the nexus did not pick a 2G or 3G network. In the settings though I could not change the 4G perferred setting to either 2G or 3G. it immediately reverted back to the 4G setting....
All in all, no realy help yet, only confirmation of what is being seen above.
Click to expand...
Click to collapse
I wouldn't hold your breath waiting on the response from Vodafone. I've had a ticket open for months with them, and it supposedly has been escalated. I've inquired in person with the so called "specialists" and they simply say it doesn't work with their SIMs. Yet nobody can tell me anything about the SIM, like manufacturer card OS, etc. It is really frustrating to hear this as I work with smart card and SIM middleware developers and if we had a bit to work with we might be able to fix the problem on our own.
I was at the end of my rope and extreme frustrated with them and wanted to cancel my contract, but they said that despite me paying for months of service that I haven't been able to use, that I would have to pay the remaining duration of my contract before I could switch to T-Mobile, which I think is total crap.
dual sim same problem with vodafone NL
I have the same issue. I use a dual sim from Vodafone in my Nexus 5 and Nexus 7. The Nexus 5 does not show these problems, but the 7 does. When I buy prepay mobile data abroad (Europe, Asia, US, Australia), the Nexus 7 2013 C works great with e.g. Orange, t-Mobile, Vodafone etc. But as my cellular subscription is a corporate one, at home I have to stick to wifi, for almost 2 years now! (I bought the 7 in Australia about 2 years ago). And yes exchanging sims between the devices does not make a difference. The combination vodafone NL sim + nexus 7 does not provide mobile data.