http://www.petitionspot.com/petitions/tmobile3g/#signForm
People from the T-Mob forum hacked off by this ongoing issue have setup a petition.
Please sign if you are affected or support having this problem fixed!
They're merging with Orange in a matter of months... why would they do something now?
brummiesteven said:
They're merging with Orange in a matter of months... why would they do something now?
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I was about to say that, in fact the reason I never moved over to a better T-Mobile deal was because of the crap 3g.
Speaking to orange when I upgraded to the Desire last week they reckon it will take 18 months to integrate the network so I cant see T-Mobile doing anything when plans are all ready in the pipe line
I think you should read your T's & C's, just because you have a phone, they have a network, there is no gurantee of service....
T-Mobile are currently merging their 3g network with 3UK's 3g network and that is on going and has been for 2 years.
The merger of Orange and T-Mobile will not bring about any overnight changes. In fact it may be a year or longer before any works are undertaken to merge the networks and once started it could take a year or two to complete.
I'm currently using my T-Mobile SIM in my Desire, and it's all working perfectly.. 3G is blazingly fast, MMS and SMS messages are good, calls are clear with zero drop outs.
Sounds to me like it's just a bunch of people who didn't check the coverage maps...
FloatingFatMan said:
I'm currently using my T-Mobile SIM in my Desire, and it's all working perfectly.. 3G is blazingly fast, MMS and SMS messages are good, calls are clear with zero drop outs.
Sounds to me like it's just a bunch of people who didn't check the coverage maps...
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untrue. I'm in central london, as are other users and the coverage map shows my home and office locations as 'excellent'
ninjakettle said:
untrue. I'm in central london, as are other users and the coverage map shows my home and office locations as 'excellent'
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Hi Ninja,
I work in mobile comms, mainly R&D for my companies mobile technologies for using data capture devices out on the roads. The main issues we have found with trying to transfer data in built up areas are because they are built up areas. We work in London and Birmingham and to say the least the 3G coverage we find is really sporadic, this is mainly due to the high rise buildings blocking and bouncing the signal all over the place, it has nothing to do with network coverage its just the way it is in.
Hmm, this is making me a little nervous.
I'm getting concerned about T-Mob coverage, as I've been trying to sign up as a new customer.
Hrm. Should I be cancelling ASAP?
langers1 said:
Hi Ninja,
I work in mobile comms, mainly R&D for my companies mobile technologies for using data capture devices out on the roads. The main issues we have found with trying to transfer data in built up areas are because they are built up areas. We work in London and Birmingham and to say the least the 3G coverage we find is really sporadic, this is mainly due to the high rise buildings blocking and bouncing the signal all over the place, it has nothing to do with network coverage its just the way it is in.
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I can accept that langers- but the issue myself and these folk are having is that while the HSDPA connection is fine (blisteringly fast at times), 3G is non-existent. If only it were sporadic.
I was in Bath for my easter break and had the same issue there. HSDPA was great. 3G was non-existent.
sobrique said:
Hmm, this is making me a little nervous.
I'm getting concerned about T-Mob coverage, as I've been trying to sign up as a new customer.
Hrm. Should I be cancelling ASAP?
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TBH Sobrique if you live in a city then all the providers will have the same problem, my company has used O2 and Orange and they both suffered from urban signal degradation. Being on Orange when I have been out and about I am pretty confidant I will get a signal where I am going, this includes sitting on top of a mountain in the lake district uploading my fb photos I have taken 30secs earlier. Best bet all ways check the coverage maps but bare in mind you will all ways have probs in the city (where u can usually pick up free wifi)
I've never had any such problems in Birmingham?
ninjakettle said:
untrue. I'm in central london, as are other users and the coverage map shows my home and office locations as 'excellent'
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You're either in a poor reception area, are suffering from the same kind of "canyoning" that messes up GPS, or something nearby is interfering with your signal.
T-Mobiles network is generally fine, and certainly isn't deserving of anything as silly as a petition.
Have you tried other network SIMs?
phone is locked. so i can't try other sims. Look, if you visit the tmobile thread, their tech staff have posted and said there is an issue. They know there's an issue and they're investigating. It's no ones imagination or location. As i've said, i've moved around london and the uk quite a bit. I find the problem everywhere.
So it's either our particular handsets or something more. I'm happy you have no issues, but don't dismiss those that have. I'm not endorsing the petition, i can just identify with the problem. I'd like T-mobile to address it.
ninjakettle said:
I can accept that langers- but the issue myself and these folk are having is that while the HSDPA connection is fine (blisteringly fast at times), 3G is non-existent. If only it were sporadic.
I was in Bath for my easter break and had the same issue there. HSDPA was great. 3G was non-existent.
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You HAVE to have 3g service to get HSDPA, it is a function of a 3g network. If it wasn't then you've found 2.75g as you got HSDPA in a 2g area if there was no 3g
beaker656 said:
You HAVE to have 3g service to get HSDPA, it is a function of a 3g network.
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Someone more technical than myself would have to confirm that. All i know is that the phone connects under these different states and displays one of the following...
G - GPRS
E - Edge
3G - 3G
H - HSDPA (or 3.5g as it's sometimes known)
Yes, the last two are under the 3g family, but they must operate under a different..."band"?
I'm saying that when "3G" shows on the screen - nothing. When "H" does, all is well.
I use T-Mobile in London , used it on my G2 and now the Desire. Never had any major issues with it. I often watch you tube on the train home and its generally pretty good until I go in a tunnel.
You dont tend to hang around in tunnels do you?
My phone worked perfectly in Vienna including in the Underground stations and trains. Come back to London / SE same old problems no 3G connection.
Are people actually aware of the issue who are saying it works all ok?
paulruk said:
I use T-Mobile in London , used it on my G2 and now the Desire. Never had any major issues with it. I often watch you tube on the train home and its generally pretty good until I go in a tunnel.
You dont tend to hang around in tunnels do you?
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Heh, no
Thanks for posting though, it's just as interesting to hear people on Desire's and G2's that don't have the issue.
The thing is that i have excellent data connection when on 'H', video's browsing, etc. It's when it dips to 3G that the problem happens. This dip happens more in my office location. I'm listening to the guys who say this could be "canyoning" etc. But it's a puzzler that 'H' from the same spot is perfect, whilst '3g' is dead.
It doesn't affect me hugely as it will always eventually flick over to H, but there's a lot of time wasted, waiting for it to do just that.
langers1 said:
TBH Sobrique if you live in a city then all the providers will have the same problem, my company has used O2 and Orange and they both suffered from urban signal degradation. Being on Orange when I have been out and about I am pretty confidant I will get a signal where I am going, this includes sitting on top of a mountain in the lake district uploading my fb photos I have taken 30secs earlier. Best bet all ways check the coverage maps but bare in mind you will all ways have probs in the city (where u can usually pick up free wifi)
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I've been Vodafone with a Touch Pro, and it's worked ok. I've checked coverage, it looks good. Seen some complaints re Vodafone, and some re T-Mobile, but am slightly concerned about there being a 'tech problems on T-Mob' petition.
ninjakettle said:
Someone more technical than myself would have to confirm that. All i know is that the phone connects under these different states and displays one of the following...
G - GPRS
E - Edge
3G - 3G
H - HSDPA (or 3.5g as it's sometimes known)
Yes, the last two are under the 3g family, but they must operate under a different..."band"?
I'm saying that when "3G" shows on the screen - nothing. When "H" does, all is well.
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In Vienna I actually got Edge once come up and the rest of the time it was HSDPA and on the odd go 3G (working)
I have a problem with my Tmobile g2 running 2.2, it is all stock no modifications whatsoever other than handcent and fancy widget.
The problem is I can not connect to 3g or hsdpa network when I am at home. By this I mean the cell tower that provides service when I am at home. I have txt and calling capabilites but I have no data whatsoever. I have to manually switch to 2g or edge to check email or use the browser. I have called tmobile and they keep telling me that the problem is with my phone, however when I am 2 or 3 miles from my house and it goes to any other tower on the planet everything works fine.
I have searched the g2 forum here but could find no answers. I apologize in advance if this has been indeed covered or discussed to death and I have just failed to find it.
I did find the *#*#4636#*#* option and when it is on 2g I can run a ping test and it finds the server just fine, but on 3g it always fails to connect. Again this only occurs of course when I am sitting at home!
Thanks to anyone who can shed some light on this or point me in the right direction because leaving it up to tmobile has proven to be fruitless.
It might also be worth mentioning that i replaced the sim card today as well, this too had no effect on this phenomenon.....
My mom's nexus s has the same problem. Only difference is that when i walk out the door i get 3g. Once i walk back in, I get edge...... I think its might be just tmobile frequencies poor ability to pentrate walls.
Sounds like a problem with the 3G network in your area, or just a weak signal there.
I know its not the signal strength, I always have full bars at home Its something to do with the network....
DefiantMenace said:
I know its not the signal strength, I always have full bars at home Its something to do with the network....
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Full bars on 3G or 2G ? If you have full bars on 3G then it sounds like a network problem.
I have the exact same problem, but my building is probably over 100 years old with 300 coats of lead paint on it. It depends on your building. Signals can bounce off of mirrors for example and other materials. The more material the signal has to go through, the more attenuation happens.
I have a similar problem, my G2 can't maintain a consistent connection, I will go from 4 bars of HSPA+ to 4 bars of Edge to nothing (lost connection to network) and it will jump around wildly between these three states (every few minutes). My wife's MyTouch 4G doesn't do this, my G1 did not do this, our kids (dumb) phones have consistent connections.
I know it's some interaction between my phone and the TMO network, I'd say it was a defective phone except the only place it happens is inside my house.
I wish that TMO offered a microcell.
There is no reception problem, I have had the phone working here for awhile and it always has full bars, like I said I can hop in the car and drive a couple miles and it works just fine. Tmobile finally got back to me today and said they are having their Engineers troubleshoot the tower that provides service when I am home. I hope they get this fixed soon, they said 72 hours.......
It's that anti-cellphonereception chemical they put into paint!!
Hello. I have a real curious question. At my house I have practically no signal. I actually roam at times. If I walk to the metro bus stop which is literally like less than a 30 second walk across the street, I get full signal. Fastest 3G/4G speeds ever. It doesn't make any sense.
I think I'm living in a dead spot. Could there be something at my house messing up my signal? It just doesn't make any sense for me to have no signal, then I walk across the street and flourish in signal.
I'm on Sprint. Its luckily no big deal since we have wifi, but I do kinda want a backup plan.
Sent from my SPH-D710 using XDA
No_Nickname90 said:
Hello. I have a real curious question. At my house I have practically no signal. I actually roam at times. If I walk to the metro bus stop which is literally like less than a 30 second walk across the street, I get full signal. Fastest 3G/4G speeds ever. It doesn't make any sense.
I think I'm living in a dead spot. Could there be something at my house messing up my signal? It just doesn't make any sense for me to have no signal, then I walk across the street and flourish in signal.
I'm on Sprint. Its luckily no big deal since we have wifi, but I do kinda want a backup plan.
Sent from my SPH-D710 using XDA
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A lot of the materials used in construction of homes can lead to blocking or weakening of signals. There are also several other factors that can effect it but there are so many to go into it would be a book before we finished this post.
The best way to picture it is to imagine one of the old TV sets with the rabbit ear antenna on top. You had to have those ears just the right distance apart, at just the right angle, at just the right length to get a clear picture. The second dad walked in front of the TV, Mom bumped the antenna out of position or the sun started to set your show got all fuzzy again. Then you were stuck messing around until you got the picture just right again.
So I guess basically what I'm saying is just be aware that your phone may not work in some spots and plan accordingly if you need to make a phone call or use your phone for internet.
Another thing to look at is getting an AirWave through Sprint. I've heard that if you have roaming issues in your home they will actually send you one for free.
Thanks. Our house was made in the 1950's so I'm guessing it has something to do with the material. My answer was to link everything through Google Voice. Best alternative for my case. Since Google Voice uses data and I have WiFi, I can get the messages and calls I need. I didn't have this problem with Tmo, though. I'm guessing it's a frequency thing and material. Don't really care for details. Just a curious question. Thanks again for your insight.
Phandroid posted an article about and Umbrella that boosts Wireless signals and can charge your phone. Think I should get that? LoL!! An AirWave just seems to extreme for my case. If it's really that bad, I'll just walk across the street. =.P
I called Sprint's retention department about horrible roaming in my house and they're sending me an Airave for free. I had to question them and like say "why do I have to pay additional because your service is roaming in my house when it's in fair coverage"? So they waived the monthly AND the one time fee of $129.99 for the unit. Give them a try. I get mine this week.
The building materials play a big part in your reception. Things like stucco, bricks, wiring, etc... And if you have a lot of EMI that would be another factor, do you ever experience intermittent wireless connectivity at home? Slow speeds, random disconnections, inconsistent signal?
Do you happen to have your own tesla coil by chance?... That was a joke but it is something that would cause major signal loss.
Sent from my SPH-D710 using xda premium
You would be amazed at what affects signal. A friend of mine used to get perfect signal in his house even in hugs basement until the day he installed new carpet in his living room. Now he can only get signal on the second floor of his house.
Sent from my ridiculously long named phone ---
Sprint Samsung Galaxy S II Epic 4G Touch
My office in my house is a cluster of EMF between desktops, servers, countless little transformers, two wifi units, ip cams, several amateur radio ht's,etc. The air rave is like 35 feet away and I only get 1or 2 bars most of the time.
Sent from my SPH-D710 using xda premium
I thought about using the airave but I have read bad reviews on it and have even had people at sprints stores tell me they werent worth the money. I only have 1-2 bars in my room and I walk out side and get 3-4. Odd thing is at work i bounce between full service and one bar under that and speeds are the same as if I am standing outside at home with less recption. I have used several different modems and tey all seem to follow the same sort of trend. crappy thing is i dont work or live in the boonies or anything. I wish Sprint would step the game up I have been with them for 5 years now and I am seriously thinking of going over to verizon because of the massive difference in speeds.
I'm going to be moving to a basement next week that has glimpses of signal with Bell provider in Canada. I noticed as I was looking to rent a place but I have no options as housing is hard to find in Fort McMurray....
Is there way to increase signal strength so I have a signal at all times? Is galaxy nexus just weaker at signals in general? I need to be able to know when I missed a call or a text. Any ideas?
There are signal boosters available but they are pretty expensive, here is one:
http://www.amazon.com/zBoost-YX-510-Signal-Booster-Dual-Band/dp/B000J2XZ1K
There is also a company called Wilson Electronics, I think, they also make boosters, but again the price is steep.
For a single user it might not make sense, an office building maybe.
There are also smaller units that work with one phone:
http://www.repeaterstore.com/applications/portable.html
Here is a review for one, they seem to work well for $100:
http://www.youtube.com/watch?v=LiljQLCOE4U
Can someone tell me what this icon is? The Home Wifi one
(Pic Attached)
Thanks!!
The only thing I could locate was on a samsung galaxy 4 thread. It should hold true with your phone as well. The icon is letting you know that your signal is being boosted by a repeater. Repeaters are found in larger buildings where normal cell signal is weak. People can buy them to boost cell coverage in a area. You can set this up for either managed access (just phones you specifically lists) or open access (any VZW customer who happens by can benefit). Seems like the same thing in your case. I've linked the thread below too in case you'd like to browse it.
http://forums.androidcentral.com/verizon-samsung-galaxy-s4/307371-little-house-icon.html
The only thing I could locate was on a samsung galaxy 4 thread. It should hold true with your phone as well. The icon is letting you know that your signal is being boosted by a repeater. Repeaters are found in larger buildings where normal cell signal is weak. People can buy them to boost cell coverage in a area. You can set this up for either managed access (just phones you specifically lists) or open access (any VZW customer who happens by can benefit). Seems like the same thing in your case. I've linked the thread below too in case you'd like to browse it.
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@samstudent Thanks for That! That makes sense as I am in a large building where you barely get any signal. I do know that i was told one time the signal booster/repeater was for sprint so i'm not sure if i'm using it or 'Roaming' when using it. Thanks for researching this and letting me know , I do appreciate it!