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I went to the htc support website and tried to download the official 6.5 rom.
After i inserted the SN it says that this update is not suitable for my device.
How is that possible?!?!
I have the EU GSM Version.
PS: Can someone point me to a link where i can download the official 6.5 Rom upgrade?
Thanks.
I have the EU GSM Version.
PS: Can someone point me to a link where i can download the official 6.5 Rom upgrade?
Thanks.[/QUOTE]
Have you tried the official post in Rhodium development section? they're same like in the htc official website.
I finally downloaded the 6.5 official update but it says its not a good vendor or something when i try to install it. I guess its not made for my region/country.
Oh well...
Hi, I faced the same problem on HTC official website. What did you do?
Thanks,
I found a good SN on a website so i could download it, but you wont be able to flash your phone to the rom because its not suitable for your device, meaning in EU only Western Europe has an update. Eastern Europe still doesn't have an update to 6.5.
I bought a HTC Touch Pro 2 in Malaysia
I went to the HTC South East Asia site but when i enter the S/N it gives me this error
"Sorry, this software download is not suitable for your device."
http://www.htc.com/sea/SupportViewNews.aspx?dl_id=736&news_id=318
Have anyone found a way around this ?
Also had this issue with a UK Orange branded TP2
I mailed HTC and got this reply;
You recently wrote us about an issue that you have encountered with your device.
To clarify your issue, you stated that you have not been able to download an update from our website.
If your device is network branded or locked your network has restricted your access to our downloads. If you wish to download an upgrade to your device you will need to contact your network. They may have customised updates available on their website.
Another possibility is that you have been trying to download a version which is not suitable for your region (as example an Eastern European ROM for a Western European device) which is not possible.
So looks like its Orange that's at fault in my case. I contacted Orange and kicked up a stink as they advertised the phone with the feature of being able to update to wm6.5. They told me that they are working on it and it should be available soon...... :/
When they get it sorted they say it'll be here;
http://www.business.orange.co.uk/servlet/Satellite?c=OUKDevice&cid=1242977836148&extarg1=Phone&pagename=Business&t=SMEDeviceDownloads
Anyone else got it sorted on Orange already tho?
chrisngo said:
I bought a HTC Touch Pro 2 in Malaysia
I went to the HTC South East Asia site but when i enter the S/N it gives me this error
"Sorry, this software download is not suitable for your device."
http://www.htc.com/sea/SupportViewNews.aspx?dl_id=736&news_id=318
Have anyone found a way around this ?
Click to expand...
Click to collapse
I had this issue too on the SEA Website.
I told them, they fixed it and all good now...
Cheers
Jabberoo
The branded phones need to make their own updates. Thats HTC's rule.
Some mobile operators might release updates, some might not.
Yip...had the same problem today. I brought my TP2 from NZ 3 months ago and wasnt locked to any one provider there.
Now back in Indonesia I've tried getting the 6.5 Rom upgrade on both HTC's euro website and Asia/Pacific website and have come up with the same message....bummer.
I hope it gets sorted cos I was told by the vendor that it was upgradable....
Hi I have Htc touch hd and I am trying to install an update from the middle east region and its telling me the same thing
"Sorry, this software download is not suitable for your device."
and i don't know what to do I am really stuck please help me to find a valied serial number or another link to
the rom update "HTC Touch HD Arabic ROM for Middle East"
I have the Hong Kong English version of the TP2, for which WM6.5 apparently still hasn't been released. Does anyone have any idea when it might happen?
I contacted HTC and they said that they are relasing updates one by one for areas in the world. In their official statement they say that the updates will be available between october and mid november so i guess november is my best guess.
Here's the official email:
2009/10/30 08:23 Pete (Europe Support (Tech))
Thanks for your email.
Your devices is an Eastern European device, and as such, we have not yet uploaded the ROM update for your device. With the millions of phones that we sell, we have to stagger the release of the different ROMs over several days so while i understand this must be a little frustrating, I am afraid you will need to be a little partient for just a few more days.
The ROM update for your particular device should be available to you from the 11th or 12th of november. It will be available from the current download page, and the serial number will simply begin to work around that date.
best regards,
HTC Technical Support
My phone's SN# starts with ht96 that is (obviously) not supported yes.
I have found on this forum a post with ht95nll00167 SN# that works fine.
Even if HTC states, it is not for my region - it works fine (except for memory leaks of course, but this is a long story with HTC...).
I know about that SN that works. I used it also but unfortunately you still cant update because the updater wont let you. Dont worry, by mid November every EU device is going to have a wm 6.5 upgrade.
There was no issue during upgrading as I use so called GoldCard created with QMAT (http://www.revskills.de). One have to pay 20EUR but it is definitely worth of it's price.
Now HardSPL is available so you can use it instead but this way you will affect your guarantee rights while GoldCard is safe ;-)
Release will be 11.11.2009
I'm waiting too for the official rom from HTC. The customer service told me that the update will be available for my phone november 11-12.
I read some feedback tho and it looks like the HTC Touch Pro2 with WM 6.5 is really sloppy and the lag became an issue. Anyone tried it with the official rom? I'm not sure the feedback i read came from cooked roms or the official one.
I'm not yet sure if i will upgrade my phone at this point.
Also anyone knows if in WM 6.5 windows live and the messenger have been upgraded?
Thanks
Lello
I got my phone to a point where its really stable and although I've been using WM 6.5 on my previous phone since spring, i wont be upgrading anymore. I don't want to lose this stability I have now. TouchFlo does its job to hide most of the windows native screens so i'm fine.
It wont be long anyway cause when WM 7 comes out I'll probably get a new device anyway.
CiclopeTP said:
Release will be 11.11.2009
Click to expand...
Click to collapse
Release for what? EU versions, or my Hong Kong English model?
The official statement is that they will release a wm 6.5 upgrade for all devices between october and november. So i believe your version is going to be upgradeable on 11th of november.
Ooh! Cool.
CiclopeTP said:
Release will be 11.11.2009
Click to expand...
Click to collapse
I doubt it
sdaddy said:
I doubt it
Click to expand...
Click to collapse
Why? Its the official statement from HTC.
lorin.bute said:
Why? Its the official statement from HTC.
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Click to collapse
it used to be the 2nd week of october. which also was an official statement from HTC.. they've been delaying it for aaaaaages.
the statement of 11.11.2009 is for the western european version, so I've heard.
ysva said:
the statement of 11.11.2009 is for the western european version, so I've heard.
Click to expand...
Click to collapse
Won't help me, then.
Upgrade for Hong Kong English version is available this morning! Updates the radio ROM as well as giving WM6.5.
Shasarak said:
Upgrade for Hong Kong English version is available this morning! Updates the radio ROM as well as giving WM6.5.
Click to expand...
Click to collapse
My serial starts with HT96... the website says that i don't have he right version to download??
Bought for Australia phone came from Hong Kong.
Hi ! I have a similar issue to Mewsik. The HK-English page says that my phone's serial number of not applicable (It starts with HT98..). But the HK-Chinese page accepts it ! I'm worried that if I flash my ROM with what I download from this page, everything on the phone will switch to Chinese. I bought my phone from ebay. The ROM is 1.19.707.2 (51489) WWE.
Can someone tell me if it is ok to flash this phone with the ROM upgrade available on the HK-Chinese page ? If it's not, how can I download the upgrade from the HK-English page ?
justlearning said:
Hi ! I have a similar issue to Mewsik. The HK-English page says that my phone's serial number of not applicable (It starts with HT98..). But the HK-Chinese page accepts it ! I'm worried that if I flash my ROM with what I download from this page, everything on the phone will switch to Chinese. I bought my phone from ebay. The ROM is 1.19.707.2 (51489) WWE.
Can someone tell me if it is ok to flash this phone with the ROM upgrade available on the HK-Chinese page ? If it's not, how can I download the upgrade from the HK-English page ?
Click to expand...
Click to collapse
Hey, Ive just gone country after country on the HTC website. HT96 serial let me download from singapore website which will be English even though item came from Hong Kong.
No such luck here. Do you have any idea what will happen if I flash using the ROM from the HK-Chinese page ? I also went country by country and that's the only page that accepts my serial number
Now available in Hong Kong on Three, anyway. Will try it later, it's just shy of 30MB
Also available now in Australia......
Haven't installed yet...
Sent from my HTC One X using XDA
I got it here in the US on at&t immediately after re-locking bootloader and flashing the 1.26 firmware/ruu/radio
Nothing on Three UK yet, but no surprises there
Just updated. Testing now^^
VF aus here just got the update 1.28.862.9
I wasn't having any major issues with any of the 4 one x's that we own, but we'll see if this causes any!
Steve
Nothing in the u.k yet.
The Indian Update
Just got the Indian Update. Updating.... Will let you guys know if there is any difference.
You people do know that the OTA update will most likely update your HBoot?
Which in turn means that it may not be possible to SOFF as soon as the solution comes out.
(Just throwing that out there...)
It did update the HBOOT. Now on 0.94.
MarylandCookie said:
You people do know that the OTA update will most likely update your HBoot?
Which in turn means that it may not be possible to SOFF as soon as the solution comes out.
(Just throwing that out there...)
Click to expand...
Click to collapse
If I haven't rooted it yet (nor have I with my HTC legend of old) then I doubt it will happen before the soff is resolved. My one x's are all business phones phones so I don't like messing with them.
Thanks for making people aware tho!
Steve
I'm still in 1.28.401.9 in the UK with Orange.
Can someone screen shot their phone if they've got 1.28.708.10?
Anybody know the changes? Cheers
Sent from my HTC One X using Tapatalk 2
In India it is 1.28.720.10
The-Last-Hylian said:
I'm still in 1.28.401.9 in the UK with Orange.
Can someone screen shot their phone if they've got 1.28.708.10?
Click to expand...
Click to collapse
This is a thread for the Asian OTA - 1.28.401.9 is the latest for UK handsets so you will NOT get this...
If an update has anything other than x.xx.401.x then you won't get it - it's not a hard concept to grasp
EddyOS said:
This is a thread for the Asian OTA - 1.28.401.9 is the latest for UK handsets so you will NOT get this...
If an update has anything other than x.xx.401.x then you won't get it - it's not a hard concept to grasp
Click to expand...
Click to collapse
Thanks for the much needed sarcasm.
You get what I'm saying though, yeah? Didn't mean to sound rude btw
EddyOS said:
You get what I'm saying though, yeah? Didn't mean to sound rude btw
Click to expand...
Click to collapse
I wasn't aware that x.xx.401.xx was UK based. Now I know, cheers.
BenPope said:
Now available in Hong Kong on Three, anyway. Will try it later, it's just shy of 30MB
Click to expand...
Click to collapse
Thanks for the heads up... just updated and testing it out now. For those unaware, the firmware version is 1.28, the next 3 digits after that (e.g. 708) is region-specific. In this case, 708 is specific to Hong Kong. So don't worry if you're already on 1.28.xxx.
The-Last-Hylian said:
I wasn't aware that x.xx.401.xx was UK based. Now I know, cheers.
Click to expand...
Click to collapse
It's not so much UK-only - it's the EU vendor code. But yeah, we only get x.xx.401.x updates unless you bought the handset from somewhere outside the EU
Sorry it's my first post and I'm a newbie, here's the deal
I bought my HTC one M8 in july 2014, my first impression of this phone is amazing, 2 days later I've gotten a software update into 1.60.708.2, I never root this phone and it is a brand new phone which is I unboxing my self after I bought it. Last a few weeks I read the news that htc one m8 already get software update into 2.2x.xxx.x which is use 4.4.3 android and it's official update. But until today I still don't get notification to update my software, can anyone help me? what I'm supposed to do? is that something wrong with my htc one m8 or my phone just not receive the update yet? I really appreciate your kindness to help, thanks
(nb: It's htc one m8 Hong Kong and the cid number is htc_622)
tiny.the.giant said:
Sorry it's my first post and I'm a newbie, here's the deal
I bought my HTC one M8 in july 2014, my first impression of this phone is amazing, 2 days later I've gotten a software update into 1.60.708.2, I never root this phone and it is a brand new phone which is I unboxing my self after I bought it. Last a few weeks I read the news that htc one m8 already get software update into 2.2x.xxx.x which is use 4.4.3 android and it's official update. But until today I still don't get notification to update my software, can anyone help me? what I'm supposed to do? is that something wrong with my htc one m8 or my phone just not receive the update yet? I really appreciate your kindness to help, thanks
Click to expand...
Click to collapse
The update is only slowly rolling out now, be patient, there's nothing wrong friend.
dgtiii said:
The update is only slowly rolling out now, be patient, there's nothing wrong friend.
Click to expand...
Click to collapse
thanks, I'll wait, you make my day better :good:
Is anybody else using the m8 hong kong version with cid htc_622 and waiting for the official 4.4.3 update?
+1
I have a US unlocked version and still haven't gotten the update yet. It seems weird not to have it yet considering they started pushing weeks ago
I'm also having a m8 with cid from hong kong or so..like your's and stilul haven't got the update 4.4.3. I live in Romania tho.. well I guess we have to wait... Lots of friends with m7 already got the update here...in Romania...
Reply
bodom[prodigy] said:
I'm alai haiku a m8 with cid from hong kong or so..like tour'a and stilul haven't got the update 4.4.3. I live in Romania tho.. well I guess we have to wait... Lots of friends with m7 already got the update here...in Romania...
Click to expand...
Click to collapse
This is an email that i HTC HK Replied me ..Please check ..and wait .
Regarding your inquiry, we would like to provide you with following advice and solution as below:
Please stay tuned! The new update for HTC One M8 will be available very soon. Since the update is still under beta test, we could not promise you the exact launch date. You can enable "Schedule Check" in Settings>About>Software update; once the update released, you will receive our notification. Our goal is to make sure that an upgrade provides an equal or improved customer experience and that means a high standard of quality for hardware compatibility, adapting device or carrier specific customizations, testing by HTC and partners, addressing device hardware constraints, and many other factors.
For further inquiry, please do not hesitate to contact our HTC Hotline. Have a nice day!
Hotline: Hong Kong (852) 3077 5588, Macau (853) 6363 1234
Service Hours: Monday to Saturday: 8:00am - 8:00pm,Sunday & Public Holidays: 9:00am - 6:00pm
Let me know if I have successfully answered your question, please click here to complete this.
alright so for all of us using the hong kong version cid htc_622 the latest software number is 1.60.708.2 (4.4.2) i contacted htc and thats what they told me so i guess we have to wait a little bit more anyways dont worry, plus i read that a few people r having problems with the battery draining faster on the 4.4.3 than on 4.4.2 so im not really sure if i really wanna update it lol
whoever is using the stock hong kong 4.4.2 with cid Htc__622 would be kind enough to post when they get the update? I need to update my firmware already lol
elFahd said:
whoever is using the stock hong kong 4.4.2 with cid Htc__622 would be kind enough to post when they get the update? I need to update my firmware already lol
Click to expand...
Click to collapse
Already rolling out : 2.11.708.1
http://forum.xda-developers.com/showpost.php?p=55094236&postcount=1618
update is available !!!
L.E. - so 1st impresion about the update..i don't know about your's but my m8, before the update, if i pressed the home button while being on a secondary screen, was jumping to home screen kinda laggy..like in 2 steps or so, now is jumping to home screen very smooth. and also, everything else seems to be a bit more smooth. i'll check the camera and also the battery draining!
tiny.the.giant said:
Sorry it's my first post and I'm a newbie, here's the deal
I bought my HTC one M8 in july 2014, my first impression of this phone is amazing, 2 days later I've gotten a software update into 1.60.708.2, I never root this phone and it is a brand new phone which is I unboxing my self after I bought it. Last a few weeks I read the news that htc one m8 already get software update into 2.2x.xxx.x which is use 4.4.3 android and it's official update. But until today I still don't get notification to update my software, can anyone help me? what I'm supposed to do? is that something wrong with my htc one m8 or my phone just not receive the update yet? I really appreciate your kindness to help, thanks
(nb: It's htc one m8 Hong Kong and the cid number is htc_622)
Click to expand...
Click to collapse
Update released by today (28 Aug 2014) for HK Asia THC one M8
I have an unlocked HTC 10 that I got from Jordan (Middle East)
This is my 6th HTC phone and I'm used to receive the OTA update before other regions do with all other HTC devices I had.
Now I don't get the Nougat Update and Everytime I check it says my phone is up to date (No update)
What could be the problem? It is the region? I looked online but found nothing about region schedules...
I could be wrong but Nougat has been released only for US Unlocked phones. I have this phone and recd OTA.
Nougat OTA has not been released yet for any region other than US. Htc has not stated the exact time frame for the release, and the only reliable information says it's gonna be anywhere between now and beginning of 2017. So ultimately, you won't really know when it comes until your phones shows an available update.
Waseem Manneh said:
I have an unlocked HTC 10 that I got from Jordan (Middle East)
This is my 6th HTC phone and I'm used to receive the OTA update before other regions do with all other HTC devices I had.
Now I don't get the Nougat Update and Everytime I check it says my phone is up to date (No update)
What could be the problem? It is the region? I looked online but found nothing about region schedules...
Click to expand...
Click to collapse
Tarima said:
Nougat OTA has not been released yet for any region other than US. Htc has not stated the exact time frame for the release, and the only reliable information says it's gonna be anywhere between now and beginning of 2017. So ultimately, you won't really know when it comes until your phones shows an available update.
Click to expand...
Click to collapse
HTC 10 Nougat now has been released worldwide for GSM unlocked units and dev units, and also for ALL US units, the problem is just that carriers want to add their bloat.
I believe, but I might be wrong, European units are also receiving the update.
Kyuubi10 said:
HTC 10 Nougat now has been released worldwide for GSM unlocked units ... I might be wrong, European units are also receiving the update.
Click to expand...
Click to collapse
Yes, you're wrong..
Waseem Manneh said:
What could be the problem?
Click to expand...
Click to collapse
Post here your hTc 10 software version screenshot..
Sent from quite brutal hTc 10 ..
jauhien said:
Yes, you're wrong..
Post here your hTc 10 software version screenshot..
Sent from quite brutal hTc 10 ..
Click to expand...
Click to collapse
Sorry for replying late. Here is my screenshot.
Waseem Manneh said:
Sorry for replying late. Here is my screenshot.
Click to expand...
Click to collapse
Yepp, the European one....wait more, only US model and dev models got the update
DevilRockr said:
US model and dev model ..
Click to expand...
Click to collapse
Dev model..? What CID is that..? US model has CID - BS_US001.. then what the DEV model CID is..?
Sent from quite brutal hTc 10 ..
I have an unlocked HTC 10 and there is no update avaiable in Germany so far...
Is there a way to flash the Android Nougat update manually? Coming from Samsung and Huawei (this is my first HTC), I am used to flashing updates manually if they are not available OTA.
Officially its only the US unlocked/developer phone at the moment. Im not entirely sure whats taking so long for the WWE version (The predicted EU time was end of november/begining of december but its starting to push that a bit IMO). But you can flash the US RUU to your phone by changing the MID to 2PS650000 and the CID to BS_US001 (you need to be S-OFF obviously). It works fine on my phone in the UK (I did change my MID and CID back afterwards). Once the official update comes out, I will install that version over the US one.
HTC 10 Nougat
I purchased the 10 early 2017 in Oman
One month later it got updated to android 7.0
Eagerly awaiting for the 8.0
Hi my friend i live in Jordan and bought my phone from there too, please send your phone to your local warranty provider, they will take care of it
hejawi said:
Hi my friend i live in Jordan and bought my phone from there too, please send your phone to your local warranty provider, they will take care of it
Click to expand...
Click to collapse
Android 8 isn't available yet for the HTC 10, so there is no way for anyone to "take care of it" until HTC releases it.
xunholyx said:
Android 8 isn't available yet for the HTC 10, so there is no way for anyone to "take care of it" until HTC releases it.
Click to expand...
Click to collapse
Man he is talking about Nougat ( 7.0 ) not Oreo
hejawi said:
Man he is talking about Nougat ( 7.0 ) not Oreo
Click to expand...
Click to collapse
If you mean you are responding to the opening post you also realize that that specific post is over 1 year old, you really think he still didn't get the update ?
?