On booting up an getting a choice of 'Cancel' or 'Factory data reset'.
If I cancel, it just says 'failed' and gives options of 'try again' or 'factory reset'.
Any ideas why this is happening and any rescue plan other than resetting?
If I have to reset , will the phone be ok afterwards??
Any help appreciated
Related
Can someone help? I think i may have "bricked" my phone. I start it up and the screen loads as normal, although the start icon and various ui elements dont load. After about a minute it comes up with:
"This device is unable to boot because either you have turned the phone off or tried to install and application from untrusted source, press SEND to reset your device or press any other button to cancel, This operation will reset delete all personal data and restore the device to its factory default settings."
I press the send key to start then the application has an error.
"A problem has occured with gwes.exe
etcetc."
Anyone? p.s. if i need a stock rom its an o2 rom i need.
Did you try the Hard Reset?
everytime i turn on my phone a screen pops up saying "your phone is encrypted"
it asks me for a password (lockscreen password) but i never had a lockscreen password, trying diferent passwords and pressing "decrypt" a screen appears with the following:
"decryption unsuccessful.
The password you entered is correct, but unfortunately your data is corrupt. To resume using your phone, you need to perform a factory reset. When you set up your phone after the reset, you'll have an opportunity to restore any data that was backed up to your Google Account."
then there is just a button that says "reset phone" it sends me to this screen regardless of what password i enter. when i press the reset phone botton, it takes me to TWRP recovery to reset my phone, but when i try to wipe any partitions it does nothing. i tried reinstalling the rom and the "phone is encrypted" screen appears again. i tried installing a different rom and same issue. i tried wiping the data partition through adb shell, but nothing. i've tried everything i could find online but the result keeps being the same, it takes forever to boot and then im greeted by the "your phone is encrypted" screen.
anyone knows what i could do?
adorufo said:
everytime i turn on my phone a screen pops up saying "your phone is encrypted"
it asks me for a password (lockscreen password) but i never had a lockscreen password, trying diferent passwords and pressing "decrypt" a screen appears with the following:
"decryption unsuccessful.
The password you entered is correct, but unfortunately your data is corrupt. To resume using your phone, you need to perform a factory reset. When you set up your phone after the reset, you'll have an opportunity to restore any data that was backed up to your Google Account."
then there is just a button that says "reset phone" it sends me to this screen regardless of what password i enter. when i press the reset phone botton, it takes me to TWRP recovery to reset my phone, but when i try to wipe any partitions it does nothing. i tried reinstalling the rom and the "phone is encrypted" screen appears again. i tried installing a different rom and same issue. i tried wiping the data partition through adb shell, but nothing. i've tried everything i could find online but the result keeps being the same, it takes forever to boot and then im greeted by the "your phone is encrypted" screen.
anyone knows what i could do?
Click to expand...
Click to collapse
if the bootloader can ubl , next flash twrp and wipe internal storage ,reboot to system will be done, but hboot locked , cannot ubl and s-off , emmc change 1 way
Hi forum,
I have just reset my HTC One M9 back to factory settings and now when it starts it immediately gives me Google Play errors and will not boot. The errors repeatedly show on the screen and it will not boot normally rendering the phone useless. The messages I am getting are:
1: Unfortunately, Google Play services has stopped
2. Unfortunatley, the process com.google.process.gapps has stopped
I click OK and they just keep coming over and over.
I can't get onto the phone to change settings and would just like it to work again. I am not bothered about custom ROMS, just want it working however I can.
Can anyone point me in the right direction, please?
Thanks for your help.
J
HTCjaystroke said:
Hi forum,
I have just reset my HTC One M9 back to factory settings and now when it starts it immediately gives me Google Play errors and will not boot. The errors repeatedly show on the screen and it will not boot normally rendering the phone useless. The messages I am getting are:
1: Unfortunately, Google Play services has stopped
2. Unfortunatley, the process com.google.process.gapps has stopped
I click OK and they just keep coming over and over.
I can't get onto the phone to change settings and would just like it to work again. I am not bothered about custom ROMS, just want it working however I can.
Can anyone point me in the right direction, please?
Thanks for your help.
J
Click to expand...
Click to collapse
You can try starting your phone in safe mode by holding the vol down button when the HTC logo shows when you start up. *release power key and start pressing vol down when htc logo shows*
See if you can start properly with Safe Mode and if anything can be updated there. If it doesn't work, just wipe the phone once more using recovery mode and see if it works. If it fails again even after another wipe, you have to install the RUU for your phone again using the SD card method in the Readme thread.
hi,
shut down your phone
boot into bootloader mode - select boot to recovery
"WARNING - ALL DATA WILL BE LOST"
Next select from Recovery Mode menu "wipe data / factory reset" using Volume buttons to navigate and Power button to confirm.
Choose "Yes -- delete all user data" to confirm the whole operation.
After that select option "reboot system now".
I need help with my Honor 8 Pro.
So, I unlocked my bootloader and installed TWRP but after some days I screwed up something and the TWRP's gone and now there's just the erecovery available (However its only giving me 'Update and reset' option instead of usual wiping and it's failing to update itself on clicking that option)
Second part is, I can boot my device but its getting stuck on 'Wait a sec' screen after entering WiFi details in the setup wizard (and I can't bypass it because of 'The way you restored factory settings may pose security risks. Please verify your identity with your Google account' message)
Any help would be appreciated.
P.s. USB debugging is turned off so phone is not getting detecting in ADB/Fastboot
Please help, I'm stuck. Wife was using her S20 5G simply browsing in Chrome and the phone spontaneously rebooted. It's now stuck in a boot loop and after 3 tries, goes on its own to this recovery screen. If you select "try again" it boot loops again. Repeat until the battery dies. I've managed to get to the full recovery menu to do a cache wipe and it did nothing.
Few questions on "Erase app data" :
1) What exactly does "Erase app data" do?
2) Will her Google accounts set up on the device remain intact and logged in?
3) Will any device settings be erased by doing this?
All of her data is backed up. We just absolutely need to get in to one of her Google accounts as we are having issues with 2FA account recovery.