Develop Bugs

Sprint LG G2 - ZVE Firmware Upgrade - Coming Soon!

Looks like Sprint has posted on their device RDF Page that they are now testing ZVE. Any input or leaks on what is to come? Hopefully WiFi Calling?!
Kris:fingers-crossed:

KD8JBF said:
Looks like Sprint has posted on their device RDF Page that they are now testing ZVE. Any input or leaks on what is to come? Hopefully WiFi Calling?!
Kris:fingers-crossed:
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That'll be nice if they finally being wifi calling that they've been promising for a while. Signal isn't the best where I live.
Hopefully they'll fix the ongoing LTE issues i've been having on ZVD as well. Sometimes the phone will drop to 3G and just stay there until I meddle with the settings.
Anyone know how upgrading goes if you've got it rooted? I haven't been on stock long with this phone and would rather not lose all of the customizations that i've done. (namely, replaced nearly all of LG's customized apps with stock looking ones)

Fnord12 said:
Sometimes the phone will drop to 3G and just stay there until I meddle with the settings.
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I have the same problem with mine, but I don't think it's necessarily an issue with the phone directly. I just got my wife the Galaxy S5 Sport and the lady I dealt with at the Sprint store started to explain "This is a tri-band phone, and since we don't have Spark here, it may get stuck in 3G occasionally. To fix that just put it in airplane mode for a few seconds and then back out". I told her I'd been having the same issue with my G2 and she said it's common on all their Tri-band phones.

abrigham said:
I have the same problem with mine, but I don't think it's necessarily an issue with the phone directly. I just got my wife the Galaxy S5 Sport and the lady I dealt with at the Sprint store started to explain "This is a tri-band phone, and since we don't have Spark here, it may get stuck in 3G occasionally. To fix that just put it in airplane mode for a few seconds and then back out". I told her I'd been having the same issue with my G2 and she said it's common on all their Tri-band phones.
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Well, I never had this problem with the phone while I was on CM11 so it's not the hardware, it's got to be an issue with their spark enabled radio firmware. (had ZV8 radio on the phone until I used the zvc .tot file to restore it to stock)

abrigham said:
I have the same problem with mine, but I don't think it's necessarily an issue with the phone directly. I just got my wife the Galaxy S5 Sport and the lady I dealt with at the Sprint store started to explain "This is a tri-band phone, and since we don't have Spark here, it may get stuck in 3G occasionally. To fix that just put it in airplane mode for a few seconds and then back out". I told her I'd been having the same issue with my G2 and she said it's common on all their Tri-band phones.
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The problem and solution you describe are related to the eCSFBbug which has been fixed. It was an issue at the tower level and caused triband phones to stay on 3g. This should not be an issue any longer, so your Sprint rep needs to update their support knowledge.
Anyone who is able to return to LTE after being stuck on 3g for more than a few minutes by toggling airplane mode probably needs to perform the BSRtimer fix (G2 only)

rocket321 said:
The problem and solution you describe are related to the eCSFBbug which has been fixed. It was an issue at the tower level and caused triband phones to stay on 3g. This should not be an issue any longer, so your Sprint rep needs to update their support knowledge.
Anyone who is able to return to LTE after being stuck on 3g for more than a few minutes by toggling airplane mode probably needs to perform the BSRtimer fix (G2 only)
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Yeah.. good luck with that, I saw the procedure to get one's MTR, annoying looking and potentially "interesting" in a bad way.
Everyone says just use this dialer code except it doesn't work on ZVD and the alternative is the bad looking one.

Fnord12 said:
Yeah.. good luck with that, I saw the procedure to get one's MTR, annoying looking and potentially "interesting" in a bad way.
Everyone says just use this dialer code except it doesn't work on ZVD and the alternative is the bad looking one.
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All you need is your MSL which isn't hard to get. Sprint gives it to you anytime you activate a phone, and if you didn't save that record then just go to Sprint chat and ask for it. If they ask why tell them you are doing a hands free activation.

rocket321 said:
All you need is your MSL which isn't hard to get. Sprint gives it to you anytime you activate a phone, and if you didn't save that record then just go to Sprint chat and ask for it. If they ask why tell them you are doing a hands free activation.
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MSL.. riiight, no idea where I got MTR from. I'll see what ZVE does when it's out, it's not a problem I run into too frequently but it is slightly annoying when I do.

Fnord12 said:
MSL.. riiight, no idea where I got MTR from. I'll see what ZVE does when it's out, it's not a problem I run into too frequently but it is slightly annoying when I do.
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Waiting for ZVE is certainly another valid option. My wife also has a G2 and I simply advised her to ignore the ZVD update knowing there would be a fix released eventually.

Any update I this update guys?

RohanM said:
Any update I this update guys?
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source code has been posted on lg website. OTA should be within the next week or two. (at least thats what i am thinking)

For those complaining about WiFi calling (I was one of them), just use Hangouts as it now has Google Voice integrated. No need for Sprint's crappy apps. Merge your Sprint number with GoogleVoice and install the Goigle Dailer app and Hangouts will give you a WiFi calling tab/Dialer.
Its great because now I get SMS messages on my laptop in Chrome browser as well as calls routed from my Sprint number.
T-Mobile supports only Google Voice "Lite", I just switched to them, but it works just as well. Despite my Sprint sim being deactivated (Ported to T-Mobile) , my G2 can make calls why WiFi calls.

abhinav.tella said:
For those complaining about WiFi calling (I was one of them), just use Hangouts as it now has Google Voice integrated. No need for Sprint's crappy apps. Merge your Sprint number with GoogleVoice and install the Goigle Dailer app and Hangouts will give you a WiFi calling tab/Dialer.
Its great because now I get SMS messages on my laptop in Chrome browser as well as calls routed from my Sprint number.
T-Mobile supports only Google Voice "Lite", I just switched to them, but it works just as well. Despite my Sprint sim being deactivated (Ported to T-Mobile) , my G2 can make calls why WiFi calls.
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Google hangout calls sound horrific on every connection I've used it on except for my PC and my PC and phone are both on 802.11ac router running Shibby Tomato.

Really
darkpoe said:
Google hangout calls sound horrific on every connection I've used it on except for my PC and my PC and phone are both on 802.11ac router running Shibby Tomato.
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Flamer!

darkpoe said:
Google hangout calls sound horrific on every connection I've used it on except for my PC and my PC and phone are both on 802.11ac router running Shibby Tomato.
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That is odd, it was crystal clear for me compared to Sprint's network, new motto; "Sprint, disconnecting America"
Anyway try disabling SIP ALG on your router, some have a bad implementation of it. With my Netgear R8000 no issues here. It could also be due to wireless interference as it will be worse for the G2 as it only has one antenna unlike laptops which usually have 2. I live in a 2.4 congested neighborhood so I use the dual 5Ghz bands on my router as Im the only one here with a 5ghz supporting router.

abhinav.tella said:
That is odd, it was crystal clear for me compared to Sprint's network, new motto; "Sprint, disconnecting America"
Anyway try disabling SIP ALG on your router, some have a bad implementation of it. With my Netgear R8000 no issues here. It could also be due to wireless interference as it will be worse for the G2 as it only has one antenna unlike laptops which usually have 2. I live in a 2.4 congested neighborhood so I use the dual 5Ghz bands on my router as Im the only one here with a 5ghz supporting router.
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Yeah, Shibbys tomato is why I specified my firmware. I am 15 feet from my 802.11ac router and am connected 5g on all my supported devices. It sounds like **** at work as well.. I have a SIP dialer on my phone for my work VOIP and it is crystal clear compared to hangouts on my phone.. It isn't Facebook messenger bad, but it isn't good. I have an airrave at home hooked up via a wireless bridge since I have no windows in the area near my router downstairs. It sits upstairs and all my calls using airrave are fantastic. Again I personally find that the hangouts voicecalls suck either in Stock or AOSP (tried both) My Brother has the same phone as does my sister in law and they quite agree. I have tried the sprint wifi calling on a friends phone and it sounded fantastic compared to my g2 in hangouts

Wow, I am sure they would update it get rid of any quirks in the future. Just curious, what router do you use? I used to have Netgear WNDR3800 but Netgear gave me an R8000 for free as a beta tester, range and VoIP are better.

I am not claiming to be 100% correct on this. But from what I have understood. ZVE will not bring wifi calling. The update is going to be minor ui enhancements dealing with lockscreen and a couple of widget updates. The update also addresses some minor bug fixes. Dont hold me to it. Just passing it aloing. I asked about LG G3 Ui and was told only lockscreen and widget enhacments. No launcher or new apps of any sort.

wcr84 said:
I am not claiming to be 100% correct on this. But from what I have understood. ZVE will not bring wifi calling. The update is going to be minor ui enhancements dealing with lockscreen and a couple of widget updates. The update also addresses some minor bug fixes. Dont hold me to it. Just passing it aloing. I asked about LG G3 Ui and was told only lockscreen and widget enhacments. No launcher or new apps of any sort.
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G3 UI will only come with the Lollipop update.

Its official, ZVE just dropped today! If anybody gets the update...please upload!!

WiFi Calling

My WiFi Calling has never worked properly, and attempts to get support from Sprint have only ended in frustration. It works fine on incoming calls, but almost always (its worked once or twice) within 10 seconds of initiating an outgoing call the call is disconnected and my WiFi Calling is disabled for about 30-50 seconds, after that WiFi Calling turns back on. I assume that something is causing me to be disconnected from the WiFi Calling server. Sprint can't even tell me who runs the server if its them or a third party). They have told me it was related to my geographic location, but I've demonstrated it having the same behavior in multiple Sprint stores on their Wifi networks. The latest is that they are telling me to upgrade to Lollipop (which I haven't tried yet). Can anyone enlighten me or anything?

I've noticed that wifi calling is flaky. Sometimes it doesn't work, most of the time it does. Sprint support was able to help me fix it one time. If you've tried to go into Sprint stores for help and called Sprint support, maybe turn it off and wait a week or so and then turn it back on....i know it sounds like a crappy answer but that's what I had to do.

DarkManX4lf said:
I've noticed that wifi calling is flaky. Sometimes it doesn't work, most of the time it does. Sprint support was able to help me fix it one time. If you've tried to go into Sprint stores for help and called Sprint support, maybe turn it off and wait a week or so and then turn it back on....i know it sounds like a crappy answer but that's what I had to do.
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I appreciate the answer, however this problem has been going on for months and it has not been "flaky" for me. All incoming calls work. All outgoing calls (with two exceptions) have been experienced what I previously described. This has been going on for many months. This problem isn't going to fix itself. Now, Sprint claims that the Lollipop release includes "enhancements" to WiFi Calling, so perhaps that might fix something. I doubt it though.

Not connected to Mobile Network after being on Wifi?

This has been a frustrating issue I've been having pretty much since starting up my T-mobile service about a month ago.
To start off, my G3 is unrooted and on the latest stock software version, 20e.
I use Wifi calling often because I get 0-1 bars of reception at work. All seems to work well until I go outside and try to make a phonecall over the voice network. I'll have plenty of signal bars, be connected to 4G even, yet when I try to use the phone dialer to make a call it will say "Not connected to Mobile Network." or something along those lines.
I haven't done extensive testing, but I believe the other day I toggled the "Mobile Data" off then back on and was able to make calls.
Has anyone else had this trouble? Is it something possibly to do with Wifi and/or Wifi calling?
I believe I could make a phonecall using Hangouts when I was off of wifi, which tells me that the data part is working, but not the voice network.
I contacted T-mobile support, but they just had me do the "typical" things, like shut down the phone, remove the battery/SIM, start everything back up. And sure enough, it worked after that, but I'd rather not have to restart my phone or toggle stuff to get it to work as it should without any hassle.
Thanks!

My wife has the same problem after the 20E update. Her mobile is stock as well. It did not happen on 20B.

thewalkingdude said:
My wife has the same problem after the 20E update. Her mobile is stock as well. It did not happen on 20B.
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Interesting.... so is there a known solution for it?

rubejb said:
Interesting.... so is there a known solution for it?
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Off the top of my head no. I'll dig around a bit and see what if anything I come up with.,

From the digging I did I can't seem to find any help. The only thing I can think of is to factory reset it thing and see if it helps. I am going to do do it on my wifes phone tonight.

Yeah, that's what I was thinking too... I'm not really in the mood to deal with restoring all of my apps and whatnot, so I'll hold off on the factory reset for now.
If you remember, could you let me know the results? If I know for fair certainty that a wipe will fix the issue, I might do it.
Thanks!

It's a network problem and it is worst on Samsung phones. I recently went and got a new sim card and it seems to have fixed it. I read it is because if you live in a area where there is poor coverage it causes your sim to where out fast.

punkhawaiian said:
It's a network problem and it is worst on Samsung phones. I recently went and got a new sim card and it seems to have fixed it. I read it is because if you live in a area where there is poor coverage it causes your sim to where out fast.
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This started happening before my first month of T-mobile service was even up with a brand new SIM. I'm not saying that it's definitely not a SIM issue, just would seem unlikely that it's worn out that fast.

Mobile out of Network-Tmobile - Android
I;m having the same issue, turned phone off and on, checked Network connections everything looks fine, but now able to receive and send texts or make calls.
rubejb said:
This has been a frustrating issue I've been having pretty much since starting up my T-mobile service about a month ago.
To start off, my G3 is unrooted and on the latest stock software version, 20e.
I use Wifi calling often because I get 0-1 bars of reception at work. All seems to work well until I go outside and try to make a phonecall over the voice network. I'll have plenty of signal bars, be connected to 4G even, yet when I try to use the phone dialer to make a call it will say "Not connected to Mobile Network." or something along those lines.
I haven't done extensive testing, but I believe the other day I toggled the "Mobile Data" off then back on and was able to make calls.
Has anyone else had this trouble? Is it something possibly to do with Wifi and/or Wifi calling?
I believe I could make a phonecall using Hangouts when I was off of wifi, which tells me that the data part is working, but not the voice network.
I contacted T-mobile support, but they just had me do the "typical" things, like shut down the phone, remove the battery/SIM, start everything back up. And sure enough, it worked after that, but I'd rather not have to restart my phone or toggle stuff to get it to work as it should without any hassle.
Thanks!
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Click to collapse

Anyone else annoyed?

With the fact Verizon purposely drops your coverage from 3/4G to 1x while making a phone call? I've seen in the General G4 forum the "fix" for this is to setup advanced calling (which costs money). Anyone know if there's another fix? Possibly something to edit in build.prop (very highly doubt that)? Perhaps I'll have to wait for custom ROMs to come out in the future and have them enable this along with the Mobile Hotspot.

Advanced Calling does not cost any more money than voice calls, it's a $0.00/mo feature add on that you need to add to your Verizon account. Advanced calling is only a fancy name for VoLTE.
The reason it drops the call is because all Verizon phones this year don't have dual-radios to call and use data at the same time, this is a hardware limitation. With Advanced Calling, you can use voice and data at the same time while on LTE.
Check my thread on enabling the mobile hotspot once you have root.

Dennisg34 said:
With the fact Verizon purposely drops your coverage from 3/4G to 1x while making a phone call? I've seen in the General G4 forum the "fix" for this is to setup advanced calling (which costs money). Anyone know if there's another fix? Possibly something to edit in build.prop (very highly doubt that)? Perhaps I'll have to wait for custom ROMs to come out in the future and have them enable this along with the Mobile Hotspot.
Click to expand...
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Hmm I know there was a fix for this on Sammy phones. LTE coverage would drop completely on calls on ports. The fix was editing a line in the build.prop like you mentioned believe it or not lol :silly:. I am new to LG so I would have to take a look and see if the same line exsist (i'm guessing it does but it's prob already set to what it is spouse to be)

geoff5093 said:
Advanced Calling does not cost any more money than voice calls, it's a $0.00/mo feature add on that you need to add to your Verizon account. Advanced calling is only a fancy name for VoLTE.
The reason it drops the call is because all Verizon phones this year don't have dual-radios to call and use data at the same time, this is a hardware limitation. With Advanced Calling, you can use voice and data at the same time while on LTE.
Check my thread on enabling the mobile hotspot once you have root.
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Ahhh thanks! I never bothered to continue with the "purchase" to see it wasn't actually something that costs money.
This still annoys me though lol lowering call quality.

geoff5093 said:
Advanced Calling does not cost any more money than voice calls, it's a $0.00/mo feature add on that you need to add to your Verizon account. Advanced calling is only a fancy name for VoLTE.
The reason it drops the call is because all Verizon phones this year don't have dual-radios to call and use data at the same time, this is a hardware limitation. With Advanced Calling, you can use voice and data at the same time while on LTE.
Check my thread on enabling the mobile hotspot once you have root.
Click to expand...
Click to collapse
Just enabled this, and it's still doing it Maybe I need to wait longer..

Dennisg34 said:
Ahhh thanks! I never bothered to continue with the "purchase" to see it wasn't actually something that costs money.
This still annoys me though lol lowering call quality.
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Advanced calling is much better call quality than without it.
Dennisg34 said:
Just enabled this, and it's still doing it Maybe I need to wait longer..
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It takes a couple hours IIRC. Make sure you enable it on your phone as well and restart your phone afterwards.

geoff5093 said:
Advanced calling is much better call quality than without it.
It takes a couple hours IIRC. Make sure you enable it on your phone as well and restart your phone afterwards.
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Yeah I did after the 5 minutes it told me to as well as shut it down completely then turn it on. I'll give it several hours, figuring it would take that long.

Dennisg34 said:
Yeah I did after the 5 minutes it told me to as well as shut it down completely then turn it on. I'll give it several hours, figuring it would take that long.
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I just made a call while on LTE with my VS986 and Advanced Calling enabled, and I was able to use LTE data while on the call, so it will work it just may take some time.

Lost my volte also I went online and enabled it but had to end up calling in and having them do a refresh to my phone that fixed it! One thing I found out yesterday was that you can't uninstall the my Verizon app if you want advanced calling it seems to run a check through that. Also found this odd the my Verizon app asked me to grant root permission to it! Of course it got denied

This is the build.prop tweak for enabling/disabling 1x:
Code:
ro.config.svlte1x=false
Not sure it works on our phones, but I'll be giving it a try.
edit: Damn, doesn't work.

lacoursiere18 said:
Hmm I know there was a fix for this on Sammy phones. LTE coverage would drop completely on calls on ports. The fix was editing a line in the build.prop like you mentioned believe it or not lol :silly:. I am new to LG so I would have to take a look and see if the same line exsist (i'm guessing it does but it's prob already set to what it is spouse to be)
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Click to collapse
The Galaxy S5 was the last Galaxy to have 2 radios, one for voice, one for data. So if you're referring to an S5 or earlier, the situation would have been different. They physically had the ability to voice & data together, without requiring Advanced Calling/VoLTE.
The G4 (and the Galaxy S6) only have a single radio, so they both require Advanced Calling in order to voice & data at the same time.
For those having trouble with getting Advanced Calling working on Verizon, I went around and around with their tech support for a week. I was running software VS98610B, and could not get it to actually enable. But as a last resort before exchanging the phone (their last suggestion), I upgraded to the current version, 611A, and got it working. So if you're on 610B, and having trouble enabling it, you may need to take the OTA update to 611A.
More info/details on the process I went through to get Advanced Calling working are in my thread over on AC:
http://forums.androidcentral.com/lg-g4/557860-trouble-activating-advanced-calling-verizon-610b-software.html

Shaffer678 said:
Lost my volte also I went online and enabled it but had to end up calling in and having them do a refresh to my phone that fixed it! One thing I found out yesterday was that you can't uninstall the my Verizon app if you want advanced calling it seems to run a check through that. Also found this odd the my Verizon app asked me to grant root permission to it! Of course it got denied
Click to expand...
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Can anyone else confirm that you need that my Verizon app installed to use advanced calling

kgirlx said:
Can anyone else confirm that you need that my Verizon app installed to use advanced calling
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Yes you do. I ran into that on my G3.

kgirlx said:
Can anyone else confirm that you need that my Verizon app installed to use advanced calling
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Click to collapse
You need the Verizon App to be able to get to the settings. Once you activate Advanced Calling, you can disable the Verizon app again.
Yea it really makes me mad that the G4 is doing this. My G2 had Advanced calling turned off and I had 4G while making calls. The Advanced calling caused more problems then it solved. Specifically I only get 1x in the basement at work and my calls were going straight to VM. Also there are tons of reports of lots of Echos and stuttering while using HD Voice.

Your G2 probably had 2 radios, and could therefore do voice + data without needing AC. My Galaxy S3 was like that.
But the G4 and S6 only have 1 radio. So they need AC to do data while also on a call.

RedOCtobyr said:
Your G2 probably had 2 radios, and could therefore do voice + data without needing AC. My Galaxy S3 was like that.
But the G4 and S6 only have 1 radio. So they need AC to do data while also on a call.
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Click to collapse
The G2 and G3 could, but around last fall all Verizon phones started coming with just one radio and could only do both with Advanced Calling.

Wow. Allow me to explain something here. Any time you make a phone call on ANY Verizon phone, it's going to use 1X. That's CDMA. Verizon 3G (EV-DO) is data only. Advanced Calling allows phone calls over LTE and is the only way to do simultaneous voice and data in a phone that only has one combined CDMA/LTE radio, which is most Verizon phones.
Think of it this way. If you're in LTE coverage and you have Advanced Calling enabled, your call will go out over LTE. Otherwise, it's going out via CDMA, which the phone will show as 1X. It's no more or less complicated than that.
Sent from my Galaxy S6 using Tapatalk

Dennisg34 said:
With the fact Verizon purposely drops your coverage from 3/4G to 1x while making a phone call? I've seen in the General G4 forum the "fix" for this is to setup advanced calling (which costs money). Anyone know if there's another fix? Possibly something to edit in build.prop (very highly doubt that)? Perhaps I'll have to wait for custom ROMs to come out in the future and have them enable this along with the Mobile Hotspot.
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LOL, it's called CDMA technology, that's how it works. :fingers-crossed:

Gasaraki- said:
LOL, it's called CDMA technology, that's how it works. :fingers-crossed:
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That's how old CDMA tech works but not today. The 4G radio is a separate radio outside of the standard GSM and CDMA radio. We should be able to make calls while retaining a data connection. This is something Verizon users have been doing for years. We have 3 radios but the software is turning them off during a call. If you pay and enable Advanced Calling features, then you will retain the simultaneous voice and data ability. It just sucks because I was able to do this on the G2 with advanced calling features disabled.
This is clearly Verizon trying to get more money out of you.

Hang on
- As I understand it, the G4 (and other 2015 Verizon phones, at least including the S6) has a single radio.
- Advanced Calling is free, and voice calls do not count towards your data allowance. So I'm not sure why you think Verizon is getting more money from AC.
- The older phones (like my GS3) didn't need AC to do voice + data because they had 2 radios, not 1.
I apologize if my understanding of the # of radios is wrong, but your post is inconsistent with what I've heard on that subject elsewhere.

Verizon WiFi calling busted in Android Pie?

I recently updated my Verizon Galaxy S9 to the Android Pie release. I had previously been using WiFi calling on my home network, but once I updated to the Pie release it no longer works. In fact, despite lots of interaction with Verizon support, I have been unable to even access the settings to enable WiFi calling. They simply are not there. Are others seeing this? Does WiFi calling work with Android Pie on Verizon?
Thanks,
Craig

csetera said:
I recently updated my Verizon Galaxy S9 to the Android Pie release. I had previously been using WiFi calling on my home network, but once I updated to the Pie release it no longer works. In fact, despite lots of interaction with Verizon support, I have been unable to even access the settings to enable WiFi calling. They simply are not there. Are others seeing this? Does WiFi calling work with Android Pie on Verizon?
Thanks,
Craig
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I am wondering the same thing. After updating to Pie last night, my S9+ no longer has the WiFI calling feature.
Wi-Fi calling would help out big time since our cell tower strength is very low at my house. I hope this isn't Verizon's way of them forcing people to purchase their mobile extenders.

The Verizon support rep certainly seemed to believe it should have been there. To the point that she declared my phone has a manufacturing defect and shipped out a "new" one. I guess I will see if that one behaves any differently. Like you, I'm on the edge of the coverage and WIFI calling has been helpful for battery life.
Craig

csetera said:
The Verizon support rep certainly seemed to believe it should have been there. To the point that she declared my phone has a manufacturing defect and shipped out a "new" one. I guess I will see if that one behaves any differently. Like you, I'm on the edge of the coverage and WIFI calling has been helpful for battery life.
Craig
Click to expand...
Click to collapse
Craig - I think I have some good news! To enable WiFi calling, go to your Phone app, then click on the menu on the top right hand corner and choose Settings. "Wi-Fi Calling" is shown on this screen.

bigginksu said:
I am wondering the same thing. After updating to Pie last night, my S9+ no longer has the WiFI calling feature.
Wi-Fi calling would help out big time since our cell tower strength is very low at my house. I hope this isn't Verizon's way of them forcing people to purchase their mobile extenders.
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Click to collapse
bigginksu said:
Craig - I think I have some good news! To enable WiFi calling, go to your Phone app, then click on the menu on the top right hand corner and choose Settings. "Wi-Fi Calling" is shown on this screen.
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Click to collapse
Well, how 'bout that. Too bad that the VZW representative didn't know that! It would have saved a bunch of time.

except it doesnt turn on for me on my note 9 it just trys and says unable to at this time . The only way I can get mine on is to turn on airplane mode then turn on wifi , then try to call someone and turn on wifi from there. But after I take it out of Airplane mode I have to do it all over. Spent 1 hour on the phone with Verizon . I own my Construction Company and this is the only phone I have for work . On top of that we are in a dead zone in the middle of Denver Colorado where my Home/Office is. 1k POS phone is only good for a paper weight . I have to call with my google home. This is miserable. Yes, I factory reset and trouble shot for more hours than I can spare.

I know this is the S9 forum. But I just got the update on my Note 8 and my work S8. Both of them are having the same issue. There's a notification about Wi-Fi calling Saying to tap here to confirm or update Emergency Location Information. I tap that it Says loading this may take a few moments, then says it's unable to enable Wi-Fi calling. I go through the phone App and settings and try to enable it there and get the same results. Before PIE i had this enabled already on both phones too.

Saw the same issue on a T-Mobile forum. No resolution there either. https://support.t-mobile.com/thread/149929

I updated to pie on my Verizon note 8 yesterday, ever since I've had the same problem as twiggle ^
I can't get rid of the notification to update emergency location information and I can't turn on wifi calling. Same message as him.

Same in Note 8. Prior update fixed it when prior update broke it.
The only non-extreme way to remove notification is to force stop the system app... after every reboot.
Waiting for a VZW hotfix. Like I did for 6 months prior.

Same thing happened to me after the Pie update. Clearing data and cache allowed me to turn it on with my s8+. When I try to update emergency address, that still fails though.