Urgent! Can't send texts to some people. - Sprint Galaxy Note 4 Q&A, Help & Troubleshooting

Its started a while ago actually. I had my SMS set to hangouts and I spam texted the iOS text exploit to two people, like an insurmountable amount of times. After that, I have been unable to send text messages to some people.

I had an issue that every carrier for some reason blocked my texts to them but Sprint. I could recieve texts from friends on other carriers but they never got my replies. Had to have Sprint support fix it. He said it happens once in awhile. Don't knowbif this is your exact issue but a call to Sprint tech and they will have u fixed in a day or 2.

BubZX said:
I had an issue that every carrier for some reason blocked my texts to them but Sprint. I could recieve texts from friends on other carriers but they never got my replies. Had to have Sprint support fix it. He said it happens once in awhile. Don't knowbif this is your exact issue but a call to Sprint tech and they will have u fixed in a day or 2.
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Thanks, I'll call first thing tomorrow

Hope they can get u fixed up ?

Related

GVoice+Sprint question/help

I've been using gvoice thru Sprint primarily since they teamed up and lately I've been having an issue. I'm not receiving all my texts from my partner for sometimes days after he sent them. Texts are basically received when he sends them or not received by gvoice for hours or days later. I've only recently noticed this with his texts and I'm wondering if anyone else has had this problem.
Sent from my PC36100 using Tapatalk
antianalog said:
I've been using gvoice thru Sprint primarily since they teamed up and lately I've been having an issue. I'm not receiving all my texts from my partner for sometimes days after he sent them. Texts are basically received when he sends them or not received by gvoice for hours or days later. I've only recently noticed this with his texts and I'm wondering if anyone else has had this problem.
Sent from my PC36100 using Tapatalk
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Ive been useing it since the start as well. have not had this issue or any other issues. How ever before gvoice thing i would never receive any text messages from one of my friends ever (6+ months), but was fixed when i switched to gvoice.. So maybe something similar but i dont know what it is.
sidenote: he is on t-mobile . but i dunno if that matters cause my entire famliy is on t-mobile as well and i got all there messages.
Hopefully u find your answer its annoying
Yeah I've enjoyed the sprint+gvoice experience until now. It's really odd. For now I've switched to talking to my partner via gtalk. I've filed a report with the gvoice help site. I'm debating calling Sprint but I'm unaware if it's a Sprint related issue or a gvoice issue BC it's not like gvoice isn't notifying me of the incoming texts, it's just not receiving random texts from my partner for days.
Sent from my PC36100 using Tapatalk
antianalog said:
Yeah I've enjoyed the sprint+gvoice experience until now. It's really odd. For now I've switched to talking to my partner via gtalk. I've filed a report with the gvoice help site. I'm debating calling Sprint but I'm unaware if it's a Sprint related issue or a gvoice issue BC it's not like gvoice isn't notifying me of the incoming texts, it's just not receiving random texts from my partner for days.
Sent from my PC36100 using Tapatalk
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its worth a shot but i bet they have rather limited google voice knowledge. Maybe for last resort go into settings of ur google voice and revert back to sprint and see if it comes through. Ive never done this so i dont know if you can revert right back to google voice or not , I dont see why not though.
I had to spend 1/2 hour on phone with tech support due to Google voice "taking over my phone". It wouldn't allow me to call without it or disable it. I don't think my situation is relevant but perhaps Sprint can help on their end.
Sent from my Supersonic using XDA Premium App
I hate gvoice... It completely screwed call and text receipt on my wife's EVO. The only way to get rid of it is to go to the Google voice website and remove your phone from the account. Once we did that all was well.
Just posting in case anyone has or had the same GVoice issues that I have.
I disabled GV via desktop GV settings and reverted back to my original GV #. I then re-enabled the Sprint+GV integration and so far I have received all of the texts that have been sent to me just like I should. *EDIT* Problem still exists. I'm ****ed.

[Q] (Sprint) Anyone notice a long delay when send/receive SMS after latest update?

Anyone who updated to the latest OTA (LI3) notice a huge delay when sending receiving text messages now? My wife's Sprint GS3 may take hours to receive SMS msgs. Sometimes they are instant, but last night, her sister texted her around 10pm and she didn't get it until 12:30am. This didn't happen until she got the OTA last week. Is there something I can do? I was going to uninstall Go Launcher and GoSMS Pro to see if it helped but she loves both apps and I don't see why they could be the culprit anyway. Unable to receive SMS msgs sounds like a Network issue to me?
_-Jay-_ said:
Anyone who updated to the latest OTA (LI3) notice a huge delay when sending receiving text messages now? My wife's Sprint GS3 may take hours to receive SMS msgs. Sometimes they are instant, but last night, her sister texted her around 10pm and she didn't get it until 12:30am. This didn't happen until she got the OTA last week. Is there something I can do? I was going to uninstall Go Launcher and GoSMS Pro to see if it helped but she loves both apps and I don't see why they could be the culprit anyway. Unable to receive SMS msgs sounds like a Network issue to me?
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I got a text Sunday morning that somebody had sent to me over a week prior.
Yesterday afternoon/evening, Sprint was having cell issues, at least in the Milwaukee. Data was working beautifully, but I wasn't getting calls (despite 3-4 bars of reception) and sent texts would occasionally elicit a "The message could not be delivered due to a temporary network setup error," response from some Sprint server somewhere.
Not sure if I should call Sprint Tech Support, Take it to a Sprint Store, or Take it in to Best Buy where she purchased it to have it looked at. I am just worried that if I take it in to a store to get fixed she will be without a phone for a few days while they take their sweet time working on it. Anyone have any experience with Sprint/Best Buy (Geek Squad) Tech Support and know how it works?
Also, I am not against Rooting. Both my Epic 4G and my 3VO were rooted, as well as her Photon, but I was really trying hard to not have to root either of our GS3's. But, perhaps rooting and reflashing back to stock and just not accepting the LI3 OTA will fix the issue?
Forgot to mention, one of our neighbors has an Airave at home and this is where the issues predominantly exist. Could the Airave have something to do with it? Maybe it's not playing nice with the latest LI3 Radio?
their was an outage thats why some messages were not going through.. all fixed now
Mase09 said:
their was an outage thats why some messages were not going through.. all fixed now
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I heard that the outage was in the Pacific Northwest. I am on the East Coast (Central NJ to be more specific). And data still works, it just seems to be SMS only that she is having issues with at home.

Text messages being sent but not being recieved by contacts

All of my SMS and MMS messages seem to be sending out fine as I recieve no "unable to send" errors, but my contacts are not always recieving my messages. This seems to be happening more often lately, and affects MMS more than SMS. I am not sure if this problem has to do with signal strength as my phone usually shows 2 to 4 bars, but sometimes drops to 1 or 0 bars and then goes back up again. Could something be wrong with my antennae? Perhaps when I am sending out the messages that are not recieved, my signal strength is bouncing around but not being updated graphically on the phone, and the messages are "lost" in the system or not being sent out at all?
This also seems to affect some of my contacts more than others, so maybe it also has to do with their signal strength, although I have not heard of them complaining about their text message not being recieved by their contacts or not recieving messages (except from me). I always thought if you could not recieve a text message because of a bad connection, it would be recieved when your connection was finally good.
Anyone else experiencing this problem? Seeing all my messages sent out fine but not knowing if they are being recieved makes communication via text message rather stressful.
Thanks
What about receiving? I have a friend that keeps missing MMS I send but I always get hers. It's really frustrating.
psykhotic said:
What about receiving? I have a friend that keeps missing MMS I send but I always get hers. It's really frustrating.
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My brother has T-Mobile (we on family plan) and my sister in law has Verizon and they both didnt get my MMS message, as well as my neice on Mobi.
Update: I sent a message today to my brother and he got the message and all the other ones that I sent but he did not recieve. I also instantly got a MMS message he sent a few days ago. I am not sure if my messages were stuck in the T-Mobile system itself, or my message today triggered my phone or the system to send the rest. Perhaps there is an issue with the tower located two block from my house?
Tmobile issue dude . I almost broke up :-/
Sent from my SGH-T999 using xda premium
Yea I had a pic from Thursday show up on Saturday.
Can you do me a favor? Check your call log. I hadn't mad any calls in the last few days but I had like 80 in the logs. They were both incoming and outgoing and all said "cancelled". I'm wondering if it's cause of all the failed texts...
I have to say this pisses me off because some of my contacts periodically don't receive my messages. Very frustrating especially when it happens mid conversation and then you wait days thinking that the other person is ignoring and vice versa. It's making me seriously consider switching phones.
Sent from my SGH-T999 using Tapatalk 2
I keep hearing about this but I haven't had that issue. Really strange I know that is frustrating.
Sent from my SGH-T999 using Tapatalk 2
SMS/MMS Sandy effect
d3athb4dishonor said:
I keep hearing about this but I haven't had that issue. Really strange I know that is frustrating.
Sent from my SGH-T999 using Tapatalk 2
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Me too had been having this issue lately.
I see it as the sandy effect here on the east coast. has been improving slowly though.
psykhotic said:
Yea I had a pic from Thursday show up on Saturday.
Can you do me a favor? Check your call log. I hadn't mad any calls in the last few days but I had like 80 in the logs. They were both incoming and outgoing and all said "cancelled". I'm wondering if it's cause of all the failed texts...
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My call logs is displaying all of my incoming and outgoing calls correctly. I have not had any issues recently with messages not being recieved by my contacts either, so prehaps the JB update fixed something? I am not sure if it is T-Mobile or the closest tower either because others on T-Mobile in my area have not experienced this problem (or perhaps not enough to notice anything). I will monitor signal strength and double check with my contacts if they are recieving my messages.
Weird.. I can't figure out the call log thing cuz I have incoming calls that say cancelled. It spent really make sense. I thought it must be related to the texts being goofy.
The problem with the call log is that it doesn't really show what we want. How? How would you know if you didn't get someone's text unless they told you? Or what if your phone says it sent the message but the other person didn't get it? What gives? The phone always sends the text but the recipient doesn't always receive it. That's why I used to use delivery reports but on this phone they're too annoying and the system is poorly implemented compared to stock Android (which has the best implementation) or even HTC Sense.
Sent from my SGH-T999 using Tapatalk 2

Anyone having Text issues today?

Marshmallow Rolled out yesterday, I didnt take it. But friends have and we are all having texting issues today, Not sure if my problem is with just them.. Just wondering if its a sprint thing or regional?
Corbitt74 said:
Marshmallow Rolled out yesterday, I didnt take it. But friends have and we are all having texting issues today, Not sure if my problem is with just them.. Just wondering if its a sprint thing or regional?
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Yes, the activation service was down for a few hours. I believe it is back up now but there were disruptions in text today i noticed.
Looks like the txt is back up. But system is slow.
I cant send mms... it keeps saying multimedia messages not supported by network... anyone else?

Need help!! Receiving repeated texts

Hello. I'm need of help. My samsung s6 keeps receiving and seems to sending texts to and from certain contacts over and over again. Sometimes for a few hours but as long as a full day sometimes. I dont know what is happening. I was able to block texting to those contacts and it seemed to stop. Texts with these contacts was typically in a group text (mms) and would happen daily. I noticed that when we would group text sometimes some of the messages would stay pending "download" and even after several attempts to dowload it the message would just stay pending so i would just ignore it. But later in the day and/or very late that night i would start receiving all these messages which seem to be the same ones over and over again. Much more people were letting me know that they were receiving texts messages from me. Its gotten to the point where at times i just shut down my phone overnight and pray that it clears up by morning. It had been. Any help you can point me to would be greatly appreciated. Thank you in advance.
Are they texts that you have composed or has your account been hacked?
koop1955 said:
are they texts that you have composed or has your account been hacked?
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thank you for reaching out so quickly. They are texts that i have composed. At least those i can see. Its like they pop back up as a group text somehow and the messages keep coming even if i delete the group text.
RCSANCHEZ6295 said:
thank you for reaching out so quickly. They are texts that i have composed. At least those i can see. Its like they pop back up as a group text somehow and the messages keep coming even if i delete the group text.
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No problem. I did some research via Google and found that a fair number of people have reported the same problem (across all networks, Verizon and T-Mobile as well as Sprint) with the following results:
1) The issue seems to be tower related, so the first thing that you should do is report it to Sprint. They'll tell you that you are crazy, can't happen...stick with the report and hope that someone takes it seriously.
You can point to: https://support.t-mobile.com/thread/86838?tstart=0 and http://forums.androidcentral.com/samsung-galaxy-s5/425621-duplicate-text-messages.html and https://community.sprint.com/baw/message/558872
2) To try to fix it yourself, update PRL and Profile. If that doesn't solve it, switch to a 3rd party texting app.
If I did nothing else, hopefully I assured you that you are sane and your phone isn't haunted. Best of luck.
Thank you so much for your help. I seriously thought I was going insane. Actually thought all this was "Normal". I'm not very android savvy so can you tell me what PRL is? Sorry haven't read Cell Phones for Dummies yet. I appreciate the links. I will definitely follow up. Someone told me that I may have to do a "Factory Reset"?
RCSANCHEZ6295 said:
thank you for reaching out so quickly. They are texts that i have composed. At least those i can see. Its like they pop back up as a group text somehow and the messages keep coming even if i delete the group text.
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if it's a group message you're included in, I believe you need to have the other contacts in the group remove you from it.
Sent from my SM-G920P using Tapatalk
Hello elesbb.
Since I recently just found out a few days ago that all this was happening, I spoke to the contacts on the group text and they confirmed that they were receiving most if not all of these repeated group texts. So we decided to stop the group text, and I put a text block on their numbers and the repeat texts have stopped. But I'm afraid if I take off the text block Im gonna have the same problem. What I did typically see that I had many repeated copies of the texts that were either attempting or failed to download. I would get this sometimes all evening and late into the night/morning. I really dont' know what to do. I'm in the process of contacting sprint today to see if its a system or network issue.

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