Wifi issue , how to fix ? Please help - T-Mobile Samsung Galaxy Note 3

I got a n900t a few day ago, but the wifi has problem , disconnect ...ect
so can it be fix with n9005 rom ?
Or i have to wait for the 4.4 kitkat from t-mobile ?
Thank you

Is this happening on every network or one specific network?

hlcm151 said:
I got a n900t a few day ago, but the wifi has problem , disconnect ...ect
so can it be fix with n9005 rom ?
Or i have to wait for the 4.4 kitkat from t-mobile ?
Thank you
Click to expand...
Click to collapse
What error message
TWEAKED 2.0 NOTE 3

BACARDILIMON said:
What error message
TWEAKED 2.0 NOTE 3
Click to expand...
Click to collapse
it's showed me , unstable connection and droped out often ...

hlcm151 said:
it's showed me , unstable connection and droped out often ...
Click to expand...
Click to collapse
How stable is ur connection. Test it and see
TWEAKED 2.0 NOTE 3

BACARDILIMON said:
How stable is ur connection. Test it and see
TWEAKED 2.0 NOTE 3
Click to expand...
Click to collapse
I was having issues with my WIFI also. It wouldn't connect on 2.4 GHz but would on 5 GHz. The performance wasn't great and I would get the connection isn't stable message a lot. I tried a bunch of things on my router and finally just did a factory reset on the router. I can now connect of both 2.4 GHz and 5 GHz. My connection speed has also improved dramatically. I didn't think it was a router issue since the Note 3 WIFI issues are pretty well known to be a problem. In my case, doing a factory reset on the router helped my problem a lot. For reference it is an ASUS RT-AC66R
I used the app WIFI Analyzer from the play store to monitor the signal strengths. Since doing the factory reset on the router, I only see the connection is unstable message very rarely.
Chris

chipworkz said:
I was having issues with my WIFI also. It wouldn't connect on 2.4 GHz but would on 5 GHz. The performance wasn't great and I would get the connection isn't stable message a lot. I tried a bunch of things on my router and finally just did a factory reset on the router. I can now connect of both 2.4 GHz and 5 GHz. My connection speed has also improved dramatically. I didn't think it was a router issue since the Note 3 WIFI issues are pretty well known to be a problem. In my case, doing a factory reset on the router helped my problem a lot. For reference it is an ASUS RT-AC66R
I used the app WIFI Analyzer from the play store to monitor the signal strengths. Since doing the factory reset on the router, I only see the connection is unstable message very rarely.
Chris
Click to expand...
Click to collapse
I had same issues I thought phone was junk but it was my router. So I upgraded and set my Wi-Fi channel manually and not I am without Wi-Fi issues
TWEAKED 2.0 NOTE 3

You can turn off the option in the wifi settings that lets the phone auto disconnect from wifi if it thinks the wifi signal is weak or unstable. I sit 10 feet from my wifi router and it used to go back to the cell signal randomly. I disabled the auto switch option and no issue since. My wifi at home is very strong so I think its a bugged setting or something.

"Your network connection is unstable, so we in our smart thoughts have decided to disable it. Kiss my Gritts ". Ho Hummmmm

click dont show this option again

Wifi
If you are sure your WiFi is good, then go to WiFi settings,
1) Switch OFF Auto network switch
2) Keep Wi-Fi on during sleep: Always

This is a known bug that tmobile had ignored from the beginning. ... all note 3 phones had it. ..tmobile is the only one left with it. ..
Sent from my SM-N900T using XDA Premium 4 mobile app

djtheraven said:
This is a known bug that tmobile had ignored from the beginning. ... all note 3 phones had it. ..tmobile is the only one left with it. ..
Sent from my SM-N900T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Man, wish I had known about this... My Nexus 5 and 7 (and office iPhone 5S) all have excellent Wifi connection at my home.
I bought Note 3 to use the Wi-Fi calling feature and this caused me to missed multiple phone calls. Apparently, when the Note 3 is on Wi-Fi calling, it sorts of "disable" or reduce the cellular radio signal - zero bar shown on my Note 3 - all calls and SMS go through Wi-Fi. When the Wi-fi drop, it takes sometimes for the Note to establish cellular connection and that's when I missed the call.
Not to mention I am browsing happily or streaming Netflix and BAM.. wi-fi dropped and everything stopped.
If the Kit Kat upgrade fixes this issue AND not bring anymore problem (as evident from numerous threads), I would have upgraded to Kit Kat already.

Dammit, over the course of browsing for an hour, the wi-fi disconnect over 5 times.
What the hell!?

Related

Galaxy Note 2 Wifi issue

This is pretty strange so I thought I'd check here with people.
I got my new Sprint Note 2 today. When I was at home it connected to my wifi network and worked fine. When I got to work I connected it to our wifi network and the internet won't work. If I turn off wifi internet comes back.
Here's the kicker, I have my old iPhone right next to it connected to the work wifi network and it is connected fine to the internet. This is definitely going through wifi as I no longer have a data plan on that phone.
I checked with our IT admin who said that there is no need to "accept" a device on our wifi network. He also rebooted the network for good measure. After both phones lost the network (from the reboot) and reconnected the same thing happened. No internet from my Note but internet works fine on the iPhone. Restarting my Note doesn't fix the problem.
Any ideas? Thanks.
I have the same problem. Need help too.
Sent from my GT-N7100 using xda app-developers app
ks-man said:
This is pretty strange so I thought I'd check here with people.
I got my new Sprint Note 2 today. When I was at home it connected to my wifi network and worked fine. When I got to work I connected it to our wifi network and the internet won't work. If I turn off wifi internet comes back.
Here's the kicker, I have my old iPhone right next to it connected to the work wifi network and it is connected fine to the internet. This is definitely going through wifi as I no longer have a data plan on that phone.
I checked with our IT admin who said that there is no need to "accept" a device on our wifi network. He also rebooted the network for good measure. After both phones lost the network (from the reboot) and reconnected the same thing happened. No internet from my Note but internet works fine on the iPhone. Restarting my Note doesn't fix the problem.
Any ideas? Thanks.
Click to expand...
Click to collapse
Is the wi-fi sleep mode on?
Very odd. I've had no such problem at home,work or university
Sent from my GT-N7100 using xda premium
My network admin created a second wifi network to connect to (I guess our router supported it) and when I connected to the new one I got internet.
If it helps others try and solve the issue he tried pinging the IP address that my phone was using and said that he could only send information but not get anything back.
ks-man said:
This is pretty strange so I thought I'd check here with people.
I got my new Sprint Note 2 today. When I was at home it connected to my wifi network and worked fine. When I got to work I connected it to our wifi network and the internet won't work. If I turn off wifi internet comes back.
Here's the kicker, I have my old iPhone right next to it connected to the work wifi network and it is connected fine to the internet. This is definitely going through wifi as I no longer have a data plan on that phone.
I checked with our IT admin who said that there is no need to "accept" a device on our wifi network. He also rebooted the network for good measure. After both phones lost the network (from the reboot) and reconnected the same thing happened. No internet from my Note but internet works fine on the iPhone. Restarting my Note doesn't fix the problem.
Any ideas? Thanks.
Click to expand...
Click to collapse
Try changing your wifi channel config in the router.
Hi, I've got the International version N7100 and experiencing weird wifi problem. I have tried to reset my wifi router and use static IP but it doesn't solve the problem. Btw, the problem is whenever I connect my Note 2 to wifi it would lose connection after a while then messes my router and connection of my PC to router as well. Never had this issue until I brought the Note 2 home a week ago. I had to restart my router and turn off my wifi on Note 2 for everything else to work. My iPad, iPhone and PC are all doing fine when Note 2's wifi is off.
I used to have terrible problems with my Virgin Superhub which all went away when I changed the security settings to WEP hexidecimal from WPA2-PSK (AES). Laptops and phones would have intermittent connections all the time which a reboot or channel change would sort out but only temporarily. Give it a whirl.
Sent from my GT-N7100 using xda app-developers app
I've been experiencing the same problem. It's especially annoying when I try to download big size apps on Google Play ( > 1 gb) because it will stop any moment and i will have to re-download it over and over again. It never happens when I connect to school wifi but it just happens when I connect to my wifi at home. Weird. Nothing is wrong with my wifi at all because my other computer is always connected 24/7 without any problem.
I have a similar problem on Omega Ron v5.0 with latest Andrei kernel. The phone gets stuck sometimes in getting IP address part or have disconnects. It's annoying.
Regards
GT-N7100 cihazımdan Tapatalk 2 ile gönderildi
quick reset of router and modem does wonders!
boodies said:
quick reset of router and modem does wonders!
Click to expand...
Click to collapse
Afraid not.
I did that after other efforts failed but still have to go through same issue every now and then. This is not a permanent problem but something that occurs at least once a day for me.
Also having Wifi issues with GN2 from Sprint
I got the GN2 on it's release date (this past Thursday) through Sprint. Got it home got set up, connected...everything worked beautifully.
After a couple of hours, downloading apps etc. I noticed it had stalled. Turned off WiFI and used the network to finish. Turned back on WiFi and Voila, action again, but a few hours later it stalled.
I first made sure all of my settings were in agreement. No sleep mode or anything like that was enabled. No power saver either.
Couple hours goes by, WiFi connectivity stalls (even though it shows a full signal) I contacted TWC and made sure it wasn't the modem/router. I changed the wifi channel, tinked with the bandwidth... everything worked...an hour later it stalled. Called Sprint they said I had a dud, took it back, exchanged it, got the new one... SAME ISSUES. YEsterday I connected to my Church network HOPING it was an issue at home, but not so. After an hour on the network it stalled.
Contacted Samsung today and they have had no complaints according to them so i said I'm happy to be the first... If anyone finds a fix please let me know.
PD
PastorDroid said:
Contacted Samsung today and they have had no complaints according to them so i said I'm happy to be the first... If anyone finds a fix please let me know.
PD
Click to expand...
Click to collapse
Do you have any solution yet? I have the same issues with 2 different networks. I already contacted Samsung, but they only say I should do a reset of my device and read the setup instuctions for wifi. I'm still in contact with Samsung and hardly try to get a solution.
Stay tuned, I'll post any news I can get.
jetsetwilly said:
I used to have terrible problems with my Virgin Superhub which all went away when I changed the security settings to WEP hexidecimal from WPA2-PSK (AES). Laptops and phones would have intermittent connections all the time which a reboot or channel change would sort out but only temporarily. Give it a whirl.
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
I'd prefer it to work with the stronger encryption of WPA2 rather than WEP.
OP: it will be great if you could add a poll to the thread as that way we can see whats the percentage of users are experiencing this issue,
Thanks
Sent from my GT-I9300 using xda premium
ks-man said:
This is pretty strange so I thought I'd check here with people.
I got my new Sprint Note 2 today. When I was at home it connected to my wifi network and worked fine. When I got to work I connected it to our wifi network and the internet won't work. If I turn off wifi internet comes back.
Here's the kicker, I have my old iPhone right next to it connected to the work wifi network and it is connected fine to the internet. This is definitely going through wifi as I no longer have a data plan on that phone.
I checked with our IT admin who said that there is no need to "accept" a device on our wifi network. He also rebooted the network for good measure. After both phones lost the network (from the reboot) and reconnected the same thing happened. No internet from my Note but internet works fine on the iPhone. Restarting my Note doesn't fix the problem.
Any ideas? Thanks.
Click to expand...
Click to collapse
I had this issue with my S3, but never with the Note 2. What i did in that instance was reinstall the OS and that seemed to have fixed the issue. Hope this helps!
Sent from my iPad using Tapatalk HD
Same issue here. Connect wifi and I'm able to hold connection for as little as minutes at times. Turn back on 4G and I'm fine. If I re enable wifi straight after it works intermittently. This is true of both my home and office wifi. So I'm lead to believe it's the phone.
Hi,
Almost the same thing here. everytime I go out of my home and comeback the wifi network seems to work but no internet access. I have to stop and restart wifi then it works.
very strange issue. ok I have a work around but I'm going to open a ticket to Samsung.
Same issue - connects for about 30 seconds
I've tried on different routers. Other devices (iphone, ipad, S3, etc.) all work fine. Sees the wifi network. connects, then disconnects and TURNS OFF WIFI. I can't figure out how to go to service mode to see if this is a timer issue. I've tried on both G and N networks. using a verizon fios, actionteck router (and netgear). Also, will not remember the password credentials. tried router reboot and fidling, etc. Driving me nuts. any suggestions ???

[POLL]Does you Wifi work without any gimmicks?

Kindly poll whether you can use wifi properly or with any fixing methods such as copying folders from 4.1.1 roms, or Disabling Wifi Power Save Mode.
If you use any other method apart from the two mentioned above,kindly comment about the method.
Lastly, if you are able to use wifi Without Any Fix, do post your firmware and rom.
I am currently on DMC3, wifi worked properly for a day without doing anything and then it just broke. Network disabled due to poor connection. And then i had to use the copying wifi folder from 4.1.1 trick. And it works fine now.
Kindly download https://play.google.com/store/apps/details?id=de.android.telnet&hl=en
Go to wifi tab and post the frequency you see.
I never experienced issues with Wi-Fi on my Note 2 on 4.1.1 or 4.1.2 stock.Whenever I reach home a message appears:Connected to .....
No issue.
Used all types of roms and kernels like wanam arhd omega phoenix pacman jelly bear pa and many other roms.
I have tried every single kernel. No problems on any of the combinations. Currently on wanam and redpill
Sent from my GT-N7100 using xda premium
I think the problem lies in the band of the wifi router. 5G seems to work fine while 2.4G(mine) need some tweaking to do.
Do you have a wifi router at home and what band is it?
I don't know the speed exactly but it says 54m adsl 2+ router.
Sent from my GT-N7100 using xda premium
Since the recent DMC3 upgrade, wifi connects fine every time. But the bug of decreasing speed over time, is still present.
This NEVER occurred with the 4.1.1 FW, so it's NOT router related. My router: Netgear CG3100 b/g/n 20Mhz bandwidth.
I was initially very happy, finding that the connection bug was gone in this FW, 'til I realised the speed problem wasn't.
Televinken said:
Since the recent DMC3 upgrade, wifi connects fine every time. But the bug of decreasing speed over time, is still present.
This NEVER occurred with the 4.1.1 FW, so it's NOT router related. My router: Netgear CG3100 b/g/n 20Mhz bandwidth.
I was initially very happy, finding that the connection bug was gone in this FW, 'til I realised the speed problem wasn't.
Click to expand...
Click to collapse
Can you explain this "decreasing of speed over time" problem?
I mean that when I connect to the wifi network, the speed is 20-24Mbit/s down,
& 9-10Mbit up, as it's supposed to be. If I then leave the phone on the table for,
say 15-30 minutes, & after that pick it up and do a speed test, it has dropped
to between 2 & 3Mbit/s down, and around 3Mbit/s up. I disconnect from the
wifi network, reconnect immediately, and speeds are back to normal again.
Same every time. This bug, Sammy somehow failed to wipe out....
Wifi troubleshooting can be sort of a black arts. Regardless of where the fault lies, what you should do first is log into the router's control panel, and disable as many functions as possible, including setting it to b only, disabling qos, wmm and such, security to none, perhaps assign a static ip etc.
If it works, enable features one by one by process of elimination.
Sent from my GT-N7100 using Tapatalk 2
adytum said:
Wifi troubleshooting can be sort of a black arts. Regardless of where the fault lies, what you should do first is log into the router's control panel, and disable as many functions as possible, including setting it to b only, disabling qos, wmm and such, security to none, perhaps assign a static ip etc, enable features one by one by process of elimination.
Click to expand...
Click to collapse
Not applicable, since the bug is not router related. (at least in my case)
not a single problem
I had no problems with wifi on my note 2 ...
I have tested many roms (wanam, alliance, omega, etc.) and kernels (neak,perseus,adam,stock)...
Everything works great
UtkarshGupta said:
I don't know the speed exactly but it says 54m adsl 2+ router.
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
Televinken said:
Since the recent DMC3 upgrade, wifi connects fine every time. But the bug of decreasing speed over time, is still present.
This NEVER occurred with the 4.1.1 FW, so it's NOT router related. My router: Netgear CG3100 b/g/n 20Mhz bandwidth.
I was initially very happy, finding that the connection bug was gone in this FW, 'til I realised the speed problem wasn't.
Click to expand...
Click to collapse
Televinken said:
Not applicable, since the bug is not router related. (at least in my case)
Click to expand...
Click to collapse
Download https://play.google.com/store/apps/details?id=de.android.telnet&hl=en
Go to wifi tab and plz post what is the frquency youre on.
Frequency 2432MHz on channel 5....
Televinken said:
Frequency 2432MHz on channel 5....
Click to expand...
Click to collapse
So you're on 2.4 G and you have a problem.
Lets see if theres someone with a 5G frequency and whether he has a problem./

WiFi issues?

Not sure if it's just me, but WiFi will randomly disconnect every 5-10 minutes for a few seconds, then reconnect itself. My m8, nexus 5 and nexus 7 2013 are not suffering the same so I'm assuming it's not my router. Anyone have any thoughts?
Sent from my G3
I having a issue but not like yours. Mine just freezes then comes back. Are you on 5ghz or 2.4.
BACARDILIMON said:
I having a issue but not like yours. Mine just freezes then comes back. Are you on 5ghz or 2.4.
Click to expand...
Click to collapse
2.4, but if I remember correctly I was on 5 last night with the same symptoms
Edit: Have been on 5 all morning, seems like it has stabilized.
Sent from my G3
May have defective device or it's Router issue. Everyone I know including my self have no Wi-Fi issue. I'm always on WiFi so yeah
For some reason I lost connection to my hidden wireless and cant get it back. Still works fine on my laptop.
I have no Wi-Fi issues
-Sent from my TMO LG G3 using Tapatalk
I think the range is weak in my house my 5ghz on my s5 was 585mbps and my g3 is 296mbps but wifi works great but in my job We have like 5 differend ssids and they all disconnect alot and they all different routers but I guess in my house being closer doesnt log off but at work it does
guys chill! you dont have any problem with your wifi. our phone is looking for a better signal, if it doesnt detected that you have a poor connection it will disconnect itself and it will toggle on your cellular network.
here is your solution
go to your wifi click settings > advance wifi > and uncheck Wi-Fi signal weak and bam. you have your wifi connected all the time!
hit thanks will ya?
ad78 said:
guys chill! you dont have any problem with your wifi. our phone is looking for a better signal, if it doesnt detected that you have a poor connection it will disconnect itself and it will toggle on your cellular network.
here is your solution
go to your wifi click settings > advance wifi > and uncheck Wi-Fi signal weak and bam. you have your wifi connected all the time!
hit thanks will ya?
Click to expand...
Click to collapse
Lol same problem s5 wifi signal os stronger on same ssids
I also have this problem and I decided to debug it.
With my jabber client which logs every disconnect I found out that it disconnects from wifi every 5 minutes.
So I opened my router settings and found that only setting that is set to 5 minutes is interval of "Group Key Update". So I changed it to 15 minutes and now it disconnects every 15 minutes.
So it's not solution, but only a workaround. So i will set it to few hours and hope that LG will fix it soon.

LG g3 WiFi issues

Is anyone else having this problem? My phone keeps dropping the WiFi signal even if I'm next to the WiFi router. The WiFi indicater shows good signal with all bars lit at all times and I don't get any notifications of signal being low but it still doesn't load/connect to anything. It's very sporadic, but regular.. once singal is lost it won't load anything for a minute or 2 even if the WiFi on the phone is turned off and on. I've tried resetting the router but the problem still persists. All other devices connected to the same WiFi don't have any problems. I'm using the virgin super hub by netgear.
Sent from my LG-D855 using XDA Free mobile app
Same over here. I have 3 other devices on the same router and none have a problem. Restarting the router does not solve the problem.
ziggazee said:
Is anyone else having this problem? My phone keeps dropping the WiFi signal even if I'm next to the WiFi router. The WiFi indicater shows good signal with all bars lit at all times and I don't get any notifications of signal being low but it still doesn't load/connect to anything. It's very sporadic, but regular.. once singal is lost it won't load anything for a minute or 2 even if the WiFi on the phone is turned off and on. I've tried resetting the router but the problem still persists. All other devices connected to the same WiFi don't have any problems. I'm using the virgin super hub by netgear.
Sent from my LG-D855 using XDA Free mobile app
Click to expand...
Click to collapse
I have a similar issue at my partner's house. When I first got the phone I had no issues connecting to the 5 Ghz wi-fi connection, but lately I have issues with the 5Ghz, but connecting to his 2.4 Ghz connection works well. His device and other household devices work well on the 5 Ghz connection. It is annoying, but since the 2.4 Ghz seems quick, I am not going to worry too much about it right now. Hope there is a solution though.
I remember my z1 having similar problems...it was fixed by changing the security mode I think...wep..wpk...or something...just fool around with it...no harm in trying
I have a NetGear accesspoint that the G3 refuses to connect to regardless of the G or A bands. So frustrating.
Stard having this issue this weekend, thought it was the router location and I repositioned and still no help.
Hoping and update fixes it
I too have experienced issues with WiFi during my last 4 days of ownership. Perfect WiFi signal (I was sitting within feet of the router) yet no Internet connection. Cycling WiFi off and on fixed the issue. This occurred on two different networks using different hardware. Both were using WPA2-PSK authentication. No other devices on the network experienced any issues.
Go to WiFi ans hit the top right button and go to advanced setting than put yes on keep WiFi on when screen is off
Sent from my LG-D851 using XDA Free mobile app
XxhTcG2uSERxX said:
Go to WiFi ans hit the top right button and go to advanced setting than put yes on keep WiFi on when screen is off
Sent from my LG-D851 using XDA Free mobile app
Click to expand...
Click to collapse
That option was already enabled on my device. I never enabled it, so it must have been on by default.
Also, when this happened, my G3 still had a valid IP address
Have same problem since day 1. Cycling between 5Ghz and 2.4Ghz and vice versa seems to fix for the short term.
But seems to happen on a daily basis.....!
I have the issue has well. In fact, mine will sit at obtaining IP address.
i have same isuee
i have same isuue here with my lg g3 16 gigs model
wifi sigal drops all the time i did factory seetings and did not help
plzzzz help as am start to hate my device
add static ip address to resolve the issue
I added static ip address and it was able to connect to the wifi but it will
be the same problem when you connect to another wifi at a different location.
Do not change network prefix length/DNS1/DNS2. Keep these the same.
You could use this as temporary fix at home atleast and connect to wifi.
Disconnect completely from your WiFi, switch off WiFi on the phone, turn back on and go to advanced settings, uncheck the Google auto scan thing, then connect back to your WiFi.
Sent from my LG-D851 using XDA Premium 4 mobile app
still the same
Skizzy034 said:
Disconnect completely from your WiFi, switch off WiFi on the phone, turn back on and go to advanced settings, uncheck the Google auto scan thing, then connect back to your WiFi.
Sent from my LG-D851 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Still have same problem
It worked on mine. Much more stable.
I am also experiencing this and it is really annoying. Toggling WiFi off and back on always fixes it, but that is not an actual solution because the problem happens so frequently.
I have tried:
Disabling Sprint connection optimizer
'Keep WiFi on when screen is off' is enabled
'Allow WiFi scanning' is disabled
'WiFi signal weak' is disabled (set so that it does not disconnect from WiFi when signal is weak)
'Battery saving for WiFi' is disabled
Using a static IP address
Factory Reset
Forget network
I still have had no luck. Does anybody else have any suggestions? I have about a dozen devices on my network and they play nicely; this is the only device giving me trouble. I am starting to wonder if it is time to RMA?
EDIT: It doesn't seem to happen when I connect to the WiFi at my work. Hopefully flashing a newer build of DD-WRT will remedy this. I love this phone except for that one issue; unfortunately though, this issue would be pretty hard to live with....
Same thing here. Before G3 I had G2 and Flex, both had the same wifi problem. Funny thing is that some $150 Chinese almost noname generic phones never have this problem on my home wifi. It's exclusive to LG.
Same Problem here. I am having a Nexus 5 sitting next to it. No problem with the N5 but constantly interruptions with the G3. This phone is starting to annoy the hell out of me.
I have the VZW G3 rooted, have no issues with WiFi on either antenna using an Asus dual band router.
I did have issues with a dlink, but it had issues with all phones not just the g3 so I replaced it.

Anyone else having WiFi randomly disconnect and reconnect?

I just got this phone yesterday and so far I just cannot get it to stay connected to my network. No other devices are having this problem. It basically just seems to constantly connect and disconnect from the wifi and also seems to constantly search for other connections as well. I've tried factory reset, cache clearing(which never works as it just red triangle error's me), reset the router, tried to change settings in phone itself but nothing seems to fix it and it's making it impossible to use at home. Anyone have any suggestions?
Same thing here. I went in and turned off all the wifi in battery power saving exclusions. Ain't been home long enough to try though.
I'm having this same issue! My prior daily (S9+) didn't have this issue, and my Pixel 2XL doesn't have this issue. I could be right next to the router and it still does this. Doesn't seem to matter if I'm at home, work, parents house, or a cafe, it still randomly loses connection. Same with my Gear S3. Just randomly loses connection. It's pretty annoying, and I hope they offer a software fix. Yes, I factory reset the phone and it still occurs.
I noticed this only with the 5 GHz band... I will contact LG about it today...
Yeah, I'm having the same issue. My router broadcasts both 2.4 GHz and 5 GHz on the same SSID. Last I'd heard, Android wouldn't connect to 5 GHz in that circumstance, and my G7 appears to continue that trend.
But it still disconnects from the network all the time.
Sadly I have the same issue. I have different SSID for 2.4 and 5Ghz band, and as devil_tear says it's fails only with the 5ghz band. I did a factory reset but issue stills there.
Did you found a fix for this issue?
Had the same problem. Solved by enabling wifi on the battery saving power exclusions in the battery menu.
mprovi_15 said:
Had the same problem. Solved by enabling wifi on the battery saving power exclusions in the battery menu.
Click to expand...
Click to collapse
Thanks a lot for this tip.
Had the same problem, was burning through my 4G data at a rate much faster than on my Google Pixel.
So far, adding wifi to the power saving exclusion has seemed to fix the issue. Thank you!
PS: Does any else find the wifi signal on this phone is weak?
mprovi_15 said:
Had the same problem. Solved by enabling wifi on the battery saving power exclusions in the battery menu.
Click to expand...
Click to collapse
Great suggestion
Tried the suggestion here for adding WiFi to exclusion. WiFi on 5ghz still disconnects and reconnects every few seconds. Only way to keep it connected is putting it on 2.4ghz.
Tried the suggestion with reboots, factory reset, adding WiFi to exclusion and then connecting to the network. My g7 will just not work with it.
Sent from my LG-G710 using Tapatalk
involuntaryqool said:
Tried the suggestion here for adding WiFi to exclusion. WiFi on 5ghz still disconnects and reconnects every few seconds. Only way to keep it connected is putting it on 2.4ghz.
Tried the suggestion with reboots, factory reset, adding WiFi to exclusion and then connecting to the network. My g7 will just not work with it.
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Click to collapse
Have seen this also, in my case it happens when I am a bit far from the router, it may be the router not having a strong stable connection so the phone see it doesn't have internet. In the points I experience that I have a 5Ghz connection of 0-2Mb but I have maybe 2 bars of connection. Share your opinions to try to understand the problems.
mprovi_15 said:
Have seen this also, in my case it happens when I am a bit far from the router, it may be the router not having a strong stable connection so the phone see it doesn't have internet. In the points I experience that I have a 5Ghz connection of 0-2Mb but I have maybe 2 bars of connection. Share your opinions to try to understand the problems.
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For me I would say it happens more if I have 2-3 bars but nonetheless it happens even 3ft away from the router eventually. what's odd is my note 5 stays connected, my computer, and other phone stay connected on the 5ghz band. All these devices are in the same location so I'm pretty dumbfounded especially considering this is a newer phone than the note 5 lol. I hope it can be fixed with an ota update
Sent from my LG-G710 using Tapatalk
I have the same issues. I sent back the first phone for a replacement thinking it was the issue. When the second phone arrived it was working perfectly and then it happened again.
I noticed this happened after I took whatever software update was offered. I went as far to switch providers with different equipment (fibe to cable) but same result.
Made specific 2.4ghz SSID for LG G7 and no issues.
I've never seen this happen. And my laptop and LG are using the same 5 ghz signal.
I think I remember the G6 doing this though
Falkentyne said:
I've never seen this happen. And my laptop and LG are using the same 5 ghz signal.
I think I remember the G6 doing this though
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Just came back from my dad's house and I know it's a short test, however he has an Archer a7 connected after his dedicated provided box. I wonder if that can fix the issue?
I have the same issue.
it connects to 2.4Ghz networks fine but the range is very limited when I move to another room wifi reception decreases a lot. However my wife`s S9+ and my oneplus 6 works fine.
Main problem is when I connect to 5Ghz network it starts disconnecting and reception is even worse than 2.4Ghz. S9 and Oneplus connection is still fine at 5Ghz
I tried to change the 5ghz channels on the router but no luck and I exclude the WIFI from battery saving apps still didn`t work.
I have to use 2.4Ghz and the reception is not as good as other phones
Wifi seems stable for me, except wifi calling. That would crash at connection or even mid-call sometimes. I'd have to reboot to make or receive another call. Some sort of server error. Turned off wifi calling and no issues yet. Didn't notice Ed it anyway since 4g is really strong here.
After the newest update on my phone, taken today Oct 4th, 2018/my random WiFi disconnects haven't been happening at all on 5ghz. Also, the signal is about 3 bars larger now in the same location it used to be dropping out constantly. Hopefully it stays this way.
Sent from my LG-G710 using Tapatalk
involuntaryqool said:
After the newest update on my phone, taken today Oct 4th, 2018/my random WiFi disconnects haven't been happening at all on 5ghz. Also, the signal is about 3 bars larger now in the same location it used to be dropping out constantly. Hopefully it stays this way.
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I was coming in to report something similar. I've got the US T-Mo version and just got the G710TM10K update yesterday.
WiFi stability has massively improved. Disconnects are almost completely nonexistent now. I haven't noticed that the signal bar is behaving any differently, but that doesn't mean a whole lot. The update was fairly large (over 400 MB), so I could see new firmware playing a role.
Could anyone still on G710TM10G post their data from Software Info to check if the baseband has been updated? Here's mine from 10K:
Android Version: 8.0.0
Android Security Patch Level: September 1, 2018
Baseband Version: MPSS.AT.4.0.c2.9-00045-SDM845_GEN_PACK-1.160685.1.163435.1
Kernel Version: 4.9.65
Build Number: OPR1.170623.032
Configuration Version: 2.350001
Software Version: G710TM10k
Security Software Version: MDF v3.1 Release 3

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