[Q] New SGH T989 calling issues? - T-Mobile Samsung Galaxy S II SGH-T989

I bought this phone on sale at WalMart about 3 weeks ago to replace my HTC Mytouch 4G, which has been a great phone but I thought it was time for an upgrade. So far I'm not too impressed, and several times I've had an issue when I make a call that no one can hear anything. It shows it's dialing, then connected and I hear nothing. If I call back it usually will remedy itself, but not always. The other day I called my sister back after the first time of no audio, and I could hear her but she could not hear me.
This has happened about 5 to 7 times in the last 3 weeks, but it's unacceptable to me. I don't want to root the phone and run a custom ROM at this time since the phone still has a warranty, but I have a feeling it's the software, not a hardware problem. Is it a known problem with 4.04?
Also, the voice recognition on this thing is terrible! I drive a truck for a living and use my Plantronics Voyager Pro exclusively, and I have to use voice command or take my eyes off the road. I can't get this thing to recognize half of what I ask it to do. My HTC was pretty good at that, too!
I really had some expectations with this phone, and it is a nice one in many respects, but it's faults are driving me crazy!

WarrenEC said:
I bought this phone on sale at WalMart about 3 weeks ago to replace my HTC Mytouch 4G, which has been a great phone but I thought it was time for an upgrade. So far I'm not too impressed, and several times I've had an issue when I make a call that no one can hear anything. It shows it's dialing, then connected and I hear nothing. If I call back it usually will remedy itself, but not always. The other day I called my sister back after the first time of no audio, and I could hear her but she could not hear me.
This has happened about 5 to 7 times in the last 3 weeks, but it's unacceptable to me. I don't want to root the phone and run a custom ROM at this time since the phone still has a warranty, but I have a feeling it's the software, not a hardware problem. Is it a known problem with 4.04?
Also, the voice recognition on this thing is terrible! I drive a truck for a living and use my Plantronics Voyager Pro exclusively, and I have to use voice command or take my eyes off the road. I can't get this thing to recognize half of what I ask it to do. My HTC was pretty good at that, too!
I really had some expectations with this phone, and it is a nice one in many respects, but it's faults are driving me crazy!
Click to expand...
Click to collapse
Why didn't u get the s3?
Anyways, there shouldn't be any calling issues. T989 is a pretty popular phone and wouldn't be if it did not successfully make calls imho. As for voice recognition... guess HTC is better for your voice? Again mine works fine. Idk... this phone is pretty baddass
Sent from my SGH-T989 using xda app-developers app

bzlik88 said:
Why didn't u get the s3?
Anyways, there shouldn't be any calling issues. T989 is a pretty popular phone and wouldn't be if it did not successfully make calls imho. As for voice recognition... guess HTC is better for your voice? Again mine works fine. Idk... this phone is pretty baddass
Sent from my SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
The SII was $299 on sale, the SIII was about $699 without contract....

Having the same problem also with the call connected, but can't hear anything.

kruang said:
Having the same problem also with the call connected, but can't hear anything.
Click to expand...
Click to collapse
I knew I wasn't alone!

This happens to me sometimes actually, but it only happens when I am connected to WIFI calling. Does not happen when on the network.
Its possible that your losing a 4G connection or its a weak signal when you answer the call?
Either way, when it happens to me, I battery pull and then it works again.

ITALIANNYC said:
This happens to me sometimes actually, but it only happens when I am connected to WIFI calling. Does not happen when on the network.
Its possible that your losing a 4G connection or its a weak signal when you answer the call?
Either way, when it happens to me, I battery pull and then it works again.
Click to expand...
Click to collapse
I was thinking of the WiFi calling may cause the connection issue before, so I only turn on WiFi connection at home, but didn't help. Also, it only happens after update to ICS. It happens randomly quite often and I have to use apps (i.e. Tango, Line, etc.) to make call instead. I was outdoor with full signal and 4G.
Too lazy to pull battery because of the protective case. Reboot wouldn't help either

My family has two galaxy s2 and blaze phones and all experience same issues. And that to with no WiFi and in DFW metroplex. It looks like Samsung and T-mobile issue to me because I don't see any ATT side complaint on this.
Sent from my SGH-T989 using xda app-developers app

My girlfriend and I both began having these issues with the 4.0.4 update, and never before that. It's awful, because it's so sporadic.
Edit: I never use wifi calling, and it happens both when connected to wifi and when far away from wifi, with it on and off.
Sent from my SGH-T989 using xda premium

I've seen multiple people with this issue in some of the custom rom threads. This didn't happen to me on 4.03, but it does on 4.04 based roms. It seems to happen with or without wifi calling.
Sent from my SGH-T989 using xda premium

ditto
I been having the same problems. stock or multiple custom ROMs. wifi-calling or no.
thought it was the wifi calling function at first, but verified that even on tmo signal and my family been having the same problems...
I've heard of people calling TMobile for support but leads to nowhere. I'ma try calling too and see what i can find out. will post with any news.

And here I was thinking it was a Rom issue. I have literally installed every Rom this morning and tested to see if the issue remained. It has happened with every one of the Roms which led me to think it was a HW issue. It seems to happen more often when my signal is weak. I have tried all the of the Radios too. Im not sure when the issue started but its very consistent with my phone. I have to try 7-8 times EVERY call to finally talk to the person. I normally just switch to my work phone or send a text.

Same problem, on both stock and custom. Must be a t-mobile thing.

So what do we do? Should we all call T-Mobile? Maybe if enough of us call, they will actually look into it.

WarrenEC said:
The SII was $299 on sale, the SIII was about $699 without contract....
Click to expand...
Click to collapse
I also just made the identical decision (also choosing the SII over the Nexus 4 16GB—call me crazy). I seriously hope I don't have this problem... Setting up the phone now.

Most likely T-Mobile won't help. It's weird though that this only happened on the GS II. The GS I and GNex don't have this problem...

Me and my mom have this phone she is stock but we both have had this same issue lately and its been on 4.0.4 has anyone tried another radio to see if that's it? Maybe the new uvli1 will be better
Sent from my Infamous Jedi

I sign in only to tell how I fix my problem with calling I root and flash Jedi Mind Trick ROM for T-Mobile Galaxy S2 SGH-T989! [X1] and RADIO SGH-T989 UVLE1 (T-Mobile) 4.0.3 . The problem is fix after a few nights no sleep and a lot flashing

style154 said:
Me and my mom have this phone she is stock but we both have had this same issue lately and its been on 4.0.4 has anyone tried another radio to see if that's it? Maybe the new uvli1 will be better
Sent from my Infamous Jedi
Click to expand...
Click to collapse
I've tried all available radios except uvli1. I don't think it's a radio issue. I'm pretty sure it's 4.0.4. I've tried a few 4.0.3 roms and they seem fine so far.
---------- Post added at 09:03 AM ---------- Previous post was at 08:34 AM ----------
Do you have a link to uvli1? I'd like to rule it out

edgie13 said:
I've tried all available radios except uvli1. I don't think it's a radio issue. I'm pretty sure it's 4.0.4. I've tried a few 4.0.3 roms and they seem fine so far.
---------- Post added at 09:03 AM ---------- Previous post was at 08:34 AM ----------
Do you have a link to uvli1? I'd like to rule it out
Click to expand...
Click to collapse
Hmm wonder what it could be no its not out yet. Rushaoz is extracting it from his phone maybe we should ask him if he has had issues because Tmobile said they won't release the uvli1 update it will only come on new phones I feel somewhat cheated
Sent from my Infamous Jedi

Related

When will the first update be out ?

Currently a Nexus-S 4G owner, thinking of getting the GS II, but keep reading so many issues with WiFi...Network/Radio...SMS text problems...I am scared to upgrade to the S II, until an update/patch is released to fix these issues I have read about.
Also my Nexus-S has pretty crap WiFi signal already, in my house with a great WiFi setup, it drops way too often, my EVO 4G was rock solid always connected.
Any news or opinions on this ?
Zorachus said:
Currently a Nexus-S 4G owner, thinking of getting the GS II, but keep reading so many issues with WiFi...Network/Radio...SMS text problems...I am scared to upgrade to the S II, until an update/patch is released to fix these issues I have read about.
Also my Nexus-S has pretty crap WiFi signal already, in my house with a great WiFi setup, it drops way too often, my EVO 4G was rock solid always connected.
Any news or opinions on this ?
Click to expand...
Click to collapse
Honestly, I haven't had ANY of these problems. Maybe I got one from a different batch because I was backordered.
My phone seemlessly goes from WiFi to 3G and back again without any intervention from me, in weak OR strong coverage areas. To my knowledge, all my texts have gone through.
I just rooted late last night (with the stock kernel), and so far I haven't had any issues, either.
No issues what so ever trust me. Ask stock phone. Always on wifi when at home. Wifi turns on and connects super quick. text calls come thru right away.
.: sent from my Samsung Galaxy S II Epic 4G Touch :.
I havent experienced any of those problems either.
Sent from my SPH-D710 using Tapatalk
Zorachus said:
Currently a Nexus-S 4G owner, thinking of getting the GS II, but keep reading so many issues with WiFi...Network/Radio...SMS text problems...I am scared to upgrade to the S II, until an update/patch is released to fix these issues I have read about.
Also my Nexus-S has pretty crap WiFi signal already, in my house with a great WiFi setup, it drops way too often, my EVO 4G was rock solid always connected.
Any news or opinions on this ?
Click to expand...
Click to collapse
All those issues are rooted phone issues not stock....
Sent from my SPH-D710 using xda premium
craigbailey1986 said:
All those issues are rooted phone issues not stock....
Sent from my SPH-D710 using xda premium
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Click to collapse
That's bs. Sorry.
nabbed said:
That's bs. Sorry.
Click to expand...
Click to collapse
I havent had a signal problem or anything listed in the other threads
If I got a phone that didnt do what I needed it to do I would exchange it untill I got one that worked.... (thank god best buy is honoring my 30 days rather than the 14) Update or not these "issues" are more in root users than stock....
Sent from my SPH-D710 using XDA App
The T-Mobile version is coming out with 2. 3. 5 which I saw the original gs2 got it and it boast performance alot I read I am wondering when we will get the 2. 3. 5 update
Sent from my SPH-D710 using XDA App
nate420 said:
I havent had a signal problem or anything listed in the other threads
If I got a phone that didnt do what I needed it to do I would exchange it untill I got one that worked.... (thank god best buy is honoring my 30 days rather than the 14) Update or not these "issues" are more in root users than stock....
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
That's bs
Sent from my SPH-D710 using xda premium
I guess any disagreement is bs to you guys....lol... sorry but no problems here on stock. But this thread will quickly turn into a troll thread so last post here
Sent from my SPH-D710 using xda premium
craigbailey1986 said:
I guess any disagreement is bs to you guys....lol... sorry but no problems here on stock. But this thread will quickly turn into a troll thread so last post here
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
I agree 100% with your sentiment IRT the thread...but, I had 2 LOS in the 5 or 6 days I was rooted. I rooted and had another 2 over 2 or 3 days. Stock kernel reinstalled and I've been good so far, but, I think blaming the kernel is foolish. The problem occurred before I rooted and after I rooted.
Does the fact that I am now rooted with a stock kernel and haven't had the problem suggest to you that only rooted stock-kernels are without fault?
You guys know that you can have everything stock, including kernel/rom/recovery, except the rom would also be rooted by addition of su binary/apk/busybox?
I haven't had any los or any other severe issues before or after I rooted the phone.
It may be that since I live in a small university town, my towers aren't getting upgraded to rev b, but yours are. These issues may not have anything to do with the phone at all. Maybe it has something to do with the sprint maintenance timing.
Or maybe it's because some people bought their phones from third-party retailers, and the phones weren't properly activated.
Or maybe it's some commonly used app that people with problems have installed, and I and others don't have installed.
I've had minimal to no issues personally. And I've had none while using stock Kernel. Using i9000 kernel I had a few LOS, but infrequent.
I also owned the Nexus S...and this is BY FAR a better device from a connectivity comparison.
Remember that the complaints you see are misleading...in that people are more apt to post about an issue, versus those that don't. It's human nature.
rooting or not has NOTHING TO WITH THE ISSUES!!
- I have had a stock phone since the day it came out, and have "watchdog lite" installed, watchdog alerts me about 10-15 times a day that "suspend", "events/0", and "base system" in my phone are using over 50% CPU while the phone is sleeping... LOL, it JUST happened again while i was typing this...
- also had the LOS issues 2 times, has to restart the phone to get signal again
- once, i was in a call, and when i went to "end" the call, i could not click the end button... the other side wud NOT hang up because it was customer service, they r not allowed 2 hang up on a person... so i had 2 restart the phone to fix this
- sometimes i click the power button to wake the screen, n nothing happens for about 5 seconds... so i click the button again, and the screen turns on and back off right away... n den i have 2 click the button a 3rd time to wake the phone...
- sometimes app just close randomly, and if you try to open the app again, its begins from the VERY BEGINNING, so w.e. u were doing in the app is lost... this sucks for games, and if ur in the middle of something important
- when the phone is on charge, the keyboard sometimes acts weird, typing letters u never click... and also u have 2 touch the screen 2wice sometimes 2 make selections... only happens when on charge, u take it off charge, n its back 2 normal right away
cant think of anything else as of right now... but there are some issues in the phone that can most likely be fixed either via root, or thru a sprint update...
I had the nexus s 4g and due to the antenas that phone was practically unusable especially on wifi. The gs2 doesnt have any of those issues. This is the first phone since the evo 4g that has impressed me snd i have owned the evo 3d and photon as well.
craigbailey1986 said:
All those issues are rooted phone issues not stock....
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
I seem to be having an issue with battery draw whenever wifi is on.
I'm not rooted, my phone is 100% unmodded. I haven't even installed a different launcher.
Im hoping for an update so my games dont continue to crap the bed 10 mins into them. Nothing like trying to lvl up in nova and never finishing an online match.
Sent from my SPH-D710 using xda premium
LOS can occur with or without the root. I've only experienced it once but it was in an area with good coverage and no one else with Sprint phones at my office encountered it when I did. It only happened once but I do NOT have a modified ET4G - it is stock. There is a detailed thread on this on android forums and it can occur with or without a root. Apparently it was listed on android forums or android police that this is a known issue. I don't use wifi but it seems to be a common issue for people using wifi from what has been reported.
That being said, I would highly recommend this phone to anyone looking to get a phone.
ipetloudog said:
Im hoping for an update so my games dont continue to crap the bed 10 mins into them. Nothing like trying to lvl up in nova and never finishing an online match.
Click to expand...
Click to collapse
Yeah... you would think that being unable to handle games for more than 10 minutes would have been something that the engineers would have caught during development...
I have had no issues either. I had one LOS after I flashed the rooted kernel. Went right back to stock kernel and no issues since. And none before the rooted kernel either.

The worst phone signal/reception quality in over 15 years!

Hi. Don't get me wrong, I love my phone, its excellent for internet and general usage BUT as a mobile phone its the worst I have ever had. I'm on 4.04 in the UK with o2. Been with o2 for over 15 years worked at the same place for over 15 years and lived at the same place for over 10years, in this time I have probably had over 12/14 mobile phones and never had the problems I have now. I know its got to be the phone as everything else has stayed the same! When at work I have to turn 3g off or don't have any signal all day, never had this with 2 iPhones and other Nokias. When at home I am always on wifi, but phone reception/quality is awful even though on previous 7 phones at this address I have never had any problems! I don't want to stray away from stock as its too complicated and I shouldn't have to to be honest! My only solution is sell the phone on eBay and go back to a previous phone which had better quality calls. Don't want to do this but cannot see any other solutions! If apple had made the iPhone 4 with a bigger screen I wouldn't have got this but I did and am generally happy with it but know as soon as I can, its going! Can't take the poor call quality anymore!
Rant over!
Get a new phone. That's your only option.
Sent from my Galaxy Nexus using xda premium
I love my call quality.
Nothing wrong here, I get at least enough signal to make a call everywhere that I go, that's all I ask for in my phone.
http://forum.xda-developers.com/showpost.php?p=25930237&postcount=71
Read my comments regarding signal strength.
El Daddy said:
Get a new phone. That's your only option.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
I agree. Is a hardware issue nothing new here. I switching to the GS3 when it drops here in the U.S.
Sent from my Galaxy Nexus using xda premium
switched to one x
went from 20% no signal in house to 0%
much better
aimetti said:
switched to one x
went from 20% no signal in house to 0%
much better
Click to expand...
Click to collapse
Not sure what you mean?
Matcarroll said:
Not sure what you mean?
Click to expand...
Click to collapse
Signal Quality is perfect here... full bars, great call quality..
Not sure why you're experiencing the problem considering your environment has stayed the same...
1. You may want to pull out the SIM card and put it into your old phone to see if the signal is there... if you got a new SIM card with this phone, could be faulty? Maybe go into your provider and get a new one.
2. Have you tried factory resetting the phone? Maybe something you tried/downloaded then uninstalled caused havoc to your phone?
3. Is this bad quality consistant? Or over the past few days? Maybe your provider was tweaking their systems during certain times of the day?
4. Do you know anyone else with a GNEX that is on the same provider you are? Maybe try their phone in your environment and see if you have bad signal.
Not making excuses for the phone, but its hard to blame the product itself when the majority of others aren't having a problem... You may just have a defective unit that needs replacing. If you like the features of the phone compared to the other phones you've had, you may regret going back without at least trying a replacement unit
The only problem is the Wi-Fi is considerably inconsistent to let's say, a GS2. Otherwise, I haven't encountered any issues with call or connection.
Sent from my Galaxy Nexus using XDA
This is my second galaxy nexus phone and also second simcard and nothing different. I think it just has a awful radio! Had the same problem with old phone and returned it and now this one and likewise with different simcards. My reception/line quality is better when phone set to 2g only rather than 3g regardless as to whether I'm on wifi or not. I know loads of people are having similar problems, or certainly was before the new radio and 4.04 arrived. I only use phone for calls 10% of general use and as I said, it does everything else perfectly. Maybe I expect perfection!
I get one less bar than i had on my rezound. Never dropped a call though.
I got worse reception on the HTC myTouch 3G and 4G.
fix-this! said:
I get one less bar than i had on my rezound. Never dropped a call though.
Click to expand...
Click to collapse
hey, you look familiar lol
Have you tried flashing any other radios? The new radio that came with 4.0.4 did not work at all with my carrier here in Australia - ie I could not even get on the network. Flashed a different radio and now working fine...
What dBm do you get compared to other phones, not just looking at the bars.
Also don't cover the antenna with your hand in low signal areas, its very sensitive.
Matcarroll said:
This is my second galaxy nexus phone and also second simcard and nothing different. I think it just has a awful radio! Had the same problem with old phone and returned it and now this one and likewise with different simcards. My reception/line quality is better when phone set to 2g only rather than 3g regardless as to whether I'm on wifi or not. I know loads of people are having similar problems, or certainly was before the new radio and 4.04 arrived. I only use phone for calls 10% of general use and as I said, it does everything else perfectly. Maybe I expect perfection!
Click to expand...
Click to collapse
Then get a different phone, enjoy it, and forget this sad moment in your life.
Sent from my Galaxy Nexus using XDA
johnwaynegacy said:
hey, you look familiar lol
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Click to collapse
yeah i got a nexus from verizon when i traded in my rezound. couldn't stand sense and the horrid battery life.
if you guys want, try combining the 4.0.4 lte & 4.0.2 cdma radios in a hybrid type thing. i read this on rootzwiki and tried it tonight. so far it helped my reception.
Still got this problem. I am at the point where I am going to sell this phone and buy something else which I can use as a phone!
Matcarroll said:
Still got this problem. I am at the point where I am going to sell this phone and buy something else which I can use as a phone!
Click to expand...
Click to collapse
It was bad a month ago...did you expect something magical to happen?

Verizon 4.0.4/4.0.5 Radio intermittent signal loss

I am on my sixth nexus. I am running Vicious's 4.1.1 rom rooted and not running any weird power saving apps and turning off my wifi when not at home. The radio signal either turns off completely for a few seconds or cannot connect to data services constantly when trying to use the phone. There is nothing I am doing that creates this problem consistently. It is random. Sometimes i can make a call and talk for an hour and have no problems sometimes i can be in the same area and make a call and it continually drops the call after a few seconds to a few minutes. 4g rarely works though it shows its connected. I am running what i believe to be the latest radio for verizon I515.10V.FC04/I515.FC05. I am open to suggestions on radio's app's anything to get this corrected. I even tried going back to stock and letting Verizon update the phones to start and the problem still persists. i travel a lot and it does not seem to do it in any area more than another. but It has become a constant nu sense when talking to my customers on the phone. or trying to connect to data services. PLEASE HELP
Verizon Galaxy Nexus LTE
4.0.5?
Sent from my Stock AOSP Android 4.1.1 Galaxy Nexus
Look under your battery. Is your nexus made in China or Korea? Korea ones generally are much more reliable
Sent from my Galaxy Nexus using Tapatalk 2
tacosrdelicioso said:
Look under your battery. Is your nexus made in China or Korea? Korea ones generally are much more reliable
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
China!!! hey own our country and apparently they just owned me... lol
tacosrdelicioso said:
Look under your battery. Is your nexus made in China or Korea? Korea ones generally are much more reliable
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
It's hit or miss with either. I just sent in a Korean handset for this issue.
Sent from my Galaxy Nexus using Tapatalk 2
so I guess
So I Guess i'm a minority when it comes to this issue since no one else seems to be responding
Sdalton19 said:
So I Guess i'm a minority when it comes to this issue since no one else seems to be responding
Click to expand...
Click to collapse
I had the same issue, finally my 3rd gnex works perfect on Verizon, my signal would drop for about 30 seconds and come back hardly ever worked my first gnex didnt work at all. Theres another thread on here with the same issues, Just need to keep replacing them till you get a good one.
supercobaltss said:
I had the same issue, finally my 3rd gnex works perfect on Verizon, my signal would drop for about 30 seconds and come back hardly ever worked my first gnex didnt work at all. Theres another thread on here with the same issues, Just need to keep replacing them till you get a good one.
Click to expand...
Click to collapse
thank you. I kinda thought the same thing. But i'm dealing with Asurion phone insurance and they aren't very concerned with getting me one that works... Talked to them a little bit ago and they are sending me another new one again...

Wifi Calling Hit or Miss?

Hey everyone, I have a question about T-Mobile Wifi Calling feature. When it works, it is really great but sometimes when I answer the phone either I can't hear them or the caller can't hear me but I can hear them. My Wifi signal is really good but why does this happen? It seems like a pretty common problem and when I searched for solution, there were many but none that really works 100%.
Is there any remedy for this issue?
Yea I have the same exact problem. It's really annoying.
I'm seeing the same issues myself. Hopefully the update with multi-window will address this. I remember my Wifi calling being much more reliable on my Galaxy S from 2 years ago.
paul2834 said:
I'm seeing the same issues myself. Hopefully the update with multi-window will address this. I remember my Wifi calling being much more reliable on my Galaxy S from 2 years ago.
Click to expand...
Click to collapse
Agreed. and wifi calling on my wife's Sensation works flawlessly all the time. Sad thing is I absolutely need it at home. no cell coverage at all.
my s3 and my n2 used to do that but I have the dual router and when I switched from G to N signal the issue was solved.
elbarto7 said:
my s3 and my n2 used to do that but I have the dual router and when I switched from G to N signal the issue was solved.
Click to expand...
Click to collapse
I've got a Netgear N router that is only a few months old. Still have issues
=( that's pretty disappointing, I guess we all have to wait till T-Mobile fixes it. I was really depending on this feature since I get no service indoor. I can't help but to feel regret switching from ATT...
hd2Raz said:
I've got a Netgear N router that is only a few months old. Still have issues
Click to expand...
Click to collapse
I have Cisco E3000 and I used the 5Ghz band.
Am I suppose to set the router certain way to get this working 100%? I went to T Mobile store today and I only made fool out myself. When it was connected to store Wifi, I just couldn't recreate the issue but as soon as I get home it goes all wrong!
Sent from my SGH-T889 using Tapatalk 2
zen0s said:
Am I suppose to set the router certain way to get this working 100%? I went to T Mobile store today and I only made fool out myself. When it was connected to store Wifi, I just couldn't recreate the issue but as soon as I get home it goes all wrong!
Sent from my SGH-T889 using Tapatalk 2
Click to expand...
Click to collapse
Have you logged into your tmo account online and set your 911 address? This seems to have made a huge improvement for my wife's phone but also somewhat on mine from the looks of it. Still not 100% but at least it works most of the time.
hd2Raz said:
Have you logged into your tmo account online and set your 911 address? This seems to have made a huge improvement for my wife's phone but also somewhat on mine from the looks of it. Still not 100% but at least it works most of the time.
Click to expand...
Click to collapse
yeah, i had to put my address there first to get the Wifi-Calling feature going. Doesn't seem to be much of different on my part though
So many problems with Wifi-Calling feature...
- One way Audio (either caller can't hear me or I can't hear them)
- Text/MMS not coming in or out
- Phone Calls doesn't go through, phone doesn't even ring... when it does ring and I pick up, phone freezes at the answering screen!
WTF! so unreliable... what a mistake switching to T-Mobile was. AT&T was over charging the heck out of me but at least I had no service problems, I'm not sure if cheaper plan is worth going through this.
zen0s said:
yeah, i had to put my address there first to get the Wifi-Calling feature going. Doesn't seem to be much of different on my part though
So many problems with Wifi-Calling feature...
- One way Audio (either caller can't hear me or I can't hear them)
- Text/MMS not coming in or out
- Phone Calls doesn't go through, phone doesn't even ring... when it does ring and I pick up, phone freezes at the answering screen!
WTF! so unreliable... what a mistake switching to T-Mobile was. AT&T was over charging the heck out of me but at least I had no service problems, I'm not sure if cheaper plan is worth going through this.
Click to expand...
Click to collapse
Try this http://forum.xda-developers.com/showthread.php?t=1769716
for some reason my wife's s3 has the same IP as my HP wireless printer.
Was having the same problems on my N2. I've since switched to the N band, but I haven't re-enabled WiFi calling as I am a bit gunshy, especially since I am taking a lot of job calls at the moment.
elbarto7 said:
Try this http://forum.xda-developers.com/showthread.php?t=1769716
for some reason my wife's s3 has the same IP as my HP wireless printer.
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Thanks but after checking, it's definitely not conflicting with any IP. Only thing that's connected to my comcast modem is my pc and my Note 2. =(
I see hundreds of posts and threads regarding to this wifi calling issue on t-mobile support website... I can't believe they haven't fixed it.
Sent from my SGH-T889 using Tapatalk 2
i have the same problem..
WIFI calling is truely a hit or miss... sometimes it works great and other times nobody can call me .. they go right to voicemail.
I really hope they figure this out ... wifi calling is soo important to have.
Only real solution is to turn off the Wi-Fi calling feature for now. It's pretty much a hit or miss if it will work on a daily basis.
Sent from my SGH-T999 using Tapatalk 2
DataDork said:
i have the same problem..
WIFI calling is truely a hit or miss... sometimes it works great and other times nobody can call me .. they go right to voicemail.
I really hope they figure this out ... wifi calling is soo important to have.
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Click to collapse
Yeah, seriously.... The saddest part is every tmobile tech support I get in touch with, they seem to have no clue what so ever with this issue. How do we let tmobile know about this? There are plenty of threads at tmobile support forum but I don't see tmobile doing anything about it! It pisses me off!
Sent from my SGH-T889 using Tapatalk 2
zen0s said:
Yeah, seriously.... The saddest part is every tmobile tech support I get in touch with, they seem to have no clue what so ever with this issue. How do we let tmobile know about this? There are plenty of threads at tmobile support forum but I don't see tmobile doing anything about it! It pisses me off!
Sent from my SGH-T889 using Tapatalk 2
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The problem is that this may be a Samsung phone problem, so nothing a tmobile tech can help you with currently. As others have mentioned, using older phones or other brand of smartphones seems to work with Wi-Fi calling. Most problems were reported from using a Samsung Galaxy s3/Galaxy note 2.
Sent from my SGH-T999 using Tapatalk 2
Im having the sane issue
whatsitsnamenow said:
The problem is that this may be a Samsung phone problem, so nothing a tmobile tech can help you with currently. As others have mentioned, using older phones or other brand of smartphones seems to work with Wi-Fi calling. Most problems were reported from using a Samsung Galaxy s3/Galaxy note 2.
Sent from my SGH-T999 using Tapatalk 2
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It's a t mobile issue, I've had the same issue using wifi calling with HTC devices.
Sent from my SGH-T889 using xda premium

Wifi Calling calls drop and overall worse signal?

I have a Galaxy S4 and the Note 3, I noticed that with the S4 I would pick up LTE at work all the time, with the note I get it sometimes and the signal is not nearly as strong, anyone else notice a weak signal on the Note? Even more annoying is the phone keeps dropping calls when I am on Wifi Calling, I know it is not the wifi network as my S4 has never dropped a call while using wifi calling on my wireless but this phone will drop it and suddenly it will show the person calling me again and I can pick up and resume the call however on the other person's end they never did anything, they never tried calling me back. I am going to return the phone this weekend and pick up another Note 3 to see if I have the same issues.
PolishDude said:
I have a Galaxy S4 and the Note 3, I noticed that with the S4 I would pick up LTE at work all the time, with the note I get it sometimes and the signal is not nearly as strong, anyone else notice a weak signal on the Note? Even more annoying is the phone keeps dropping calls when I am on Wifi Calling, I know it is not the wifi network as my S4 has never dropped a call while using wifi calling on my wireless but this phone will drop it and suddenly it will show the person calling me again and I can pick up and resume the call however on the other person's end they never did anything, they never tried calling me back. I am going to return the phone this weekend and pick up another Note 3 to see if I have the same issues.
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You def gonna have issues. New phone will not fix anything. Look around the forum and will see the issues everyone is having. No fix in sight.
Sent from my SM-N900T using xda app-developers app
I would think this issue and others will be resolved soon. Keep in mind it's a new phone and a new version of the os. I have had Samsung phones since the original galaxy and it seems with each new model comes the same issue with signal or gps but in the end a dev or software update fixes most. Just be patient.
Sent from my SM-N900T using XDA Premium 4 mobile app
I dont see any mention of people having calls dropped with wifi calling, is that a known issue?
I can deal with the crappy reception for now, its not terrible, just worse than my S4
I haven't had dropped calls but like you I come from an S4 and have the same signal and LTE issue, I exchanged my unit yesterday and still have the same issue. Hopefully it will be resolved with a quick update. With my first unit I did notice that it would not pickup wifi calling as fast as my S4.
I always get the WiFi unstable prompt. Meanwhile my note 2 is showing 1 bar from full..
Sent from my SM-N900T using Tapatalk 4
My girl is having issues with hers, stock, uprooted. Dropped 3 calls this morning. Hope they find a fix soon.
sgh-TWEAKED-889©
i'm having issues with dropped wifi calls, dropped wifi (in general) and lower signal strength. ooh, also bluetooth glitches (doesn't always respond to bluetooth headset controls, notifications don't play through bluetooth headset).
***almost forgot! even though the Note 3 is listed as fully compatible with the Fitbit One, it won't sync. At all. The Fitbit app will tell you that your device isn't supported and take you to a page that says you have to have certain Samsung devices for it to sync. Like the Note 3. :laugh:
as someone mentioned, new Samsung devices generally have issues that are resolved within a few updates.
I'm having some issues as well Nothing that can be Fix through an Software update . but I find the Call quality of the note 3 way better than my S4 and it's not even HD Voice !
I have the issue of texts not going through over wifi as eell
Sent from my SM-N900T using xda app-developers app
Jesusssssss I'm so happy my phone isn't doing any of this BS
Sent from my SM-N900T using XDA Premium 4 mobile app
phantasybm said:
I have the issue of texts not going through over wifi as eell
Sent from my SM-N900T using xda app-developers app
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Yup noticed that a couple of times. Hopefully it will be fixed soon.
nightfox11 said:
I'm having some issues as well Nothing that can be Fix through an Software update . but I find the Call quality of the note 3 way better than my S4 and it's not even HD Voice !
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I'm with you on the call quality. I've never had such great convos on a cell phone. Both sides are crystal clear. I've used the Wi-Fi calling a couple of times, and I did get the unstable warning. When it was connected my calls were really good on Wi-Fi too. I don't know what Samsung did with this phone, but they did a great job for calls. I came from a GSII, and I thought that was pretty good, but the Note 3 makes it sound like a tin can now.
I was getting dropped calls via wifi calling even though I'm a few feet from my router. Happened so many times, I just gave up & turned off wifi calling.
bobbyphoenix said:
I'm with you on the call quality. I've never had such great convos on a cell phone. Both sides are crystal clear. I've used the Wi-Fi calling a couple of times, and I did get the unstable warning. When it was connected my calls were really good on Wi-Fi too. I don't know what Samsung did with this phone, but they did a great job for calls. I came from a GSII, and I thought that was pretty good, but the Note 3 makes it sound like a tin can now.
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I noticed there are three mics on this phone. Of course one is for speaking into, and one is noise canceling, but what is the third? Another noise canceling? I Googled it, but didn't really find info on how the three interact. One on top, one on bottom, and one on the bottom right on the side with the power button.
Sent from a Galaxy Note 3 far, far away....
I get the WiFi unstable pop up too even though there is nothing wrong with my WiFi. I turned off the setting to automatically change connections because it kept turning off my WiFi and switching over to LTE. I have unlimited data so I just stopped using my WiFi at home. Wierd
bobbyphoenix said:
I noticed there are three mics on this phone. Of course one is for speaking into, and one is noise canceling, but what is the third? Another noise canceling? I Googled it, but didn't really find info on how the three interact. One on top, one on bottom, and one on the bottom right on the side with the power button.
Sent from a Galaxy Note 3 far, far away....
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Click to collapse
I believe the third one, the one on the right is not a mic but humidity/temp? Sensors. Or something like that.
Sent from my SM900T.
phantasybm said:
I have the issue of texts not going through over wifi as eell
Sent from my SM-N900T using xda app-developers app
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+1 I rely heavily on sending texts over WiFi because I have crap signal at my house. This is very frustrating.
Sent from my SM-N900T using xda app-developers app
I had an S4 also prior. I ran same tests back to back and found the Note 3 is a few db lower in reception than the S4. However I have not dropped a call yet.
Repot from work from a co-worker with a VZW version of the N3... said at work he was having some WiFi issues but none at home. WiFi at work is not that great even with great signals though. My phone will be here in a couple days. Will be able to compare side to side then.

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