Sent my Nexus to Samsung :( - Samsung Galaxy Nexus

So out of nowhere this weekend my nexus's power button was wacky and only working 70% of the times i pressed it. I sent it out to samsung with an RMA number today, and am using my girl's old droid pro for the time being.
Do you get a new phone with an RMA? How long does it typically take? Is it possible theyll say its not broken you just have to start pressing it harder?
Thanks guys.
Sent from my DROID Pro using Tapatalk 2

You'll get a refurb.

martonikaj said:
You'll get a refurb.
Click to expand...
Click to collapse
Ughhhhh are you sure? Is it at least in perfect shape? I sent mine back flawless, I didnt even bother taking my screen protector off.
Also another question, when I subbed the droid pro i obviously have 3g data and not 4g for now. I still have unlimited data on my line, so when i get the nexus back will i be back on unl data? Thanks again in adv.
Sent from my DROID Pro using Tapatalk 2

al2x said:
Ughhhhh are you sure? Is it at least in perfect shape? I sent mine back flawless, I didnt even bother taking my screen protector off.
Click to expand...
Click to collapse
They're supposed to be "like new", but they are definitely not new.
Also another question, when I subbed the droid pro i obviously have 3g data and not 4g for now. I still have unlimited data on my line, so when i get the nexus back will i be back on unl data? Thanks again in adv.
Click to expand...
Click to collapse
Shouldn't change.

I can never be bothered dealing with warranty's, I just fix it myself. Cheaper and quicker.

MistaBishi said:
I can never be bothered dealing with warranty's, I just fix it myself. Cheaper and quicker.
Click to expand...
Click to collapse
I never bother with extended warranties... but if a product fails during the manuf. Warranty period, im having them replace it
Sent from my DROID Pro using Tapatalk 2

If you have Verizon/Sprint go into the store and ask for one next time. Guaranteed new in box.
Sent from my Galaxy Nexus using XDA

Smokeey said:
If you have Verizon/Sprint go into the store and ask for one next time. Guaranteed new in box.
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
Uhh no lol. Not at all guaranteed. They'll hand you a refurb too.

martonikaj said:
Uhh no lol. Not at all guaranteed. They'll hand you a refurb too.
Click to expand...
Click to collapse
+1
10char

martonikaj said:
Uhh no lol. Not at all guaranteed. They'll hand you a refurb too.
Click to expand...
Click to collapse
I've been handed brand new Droid Incredible's still in box. As long as the phone isn't EOL they will probably give you a new one in store.
Sent from my Galaxy Nexus using XDA

Smokeey said:
I've been handed brand new Droid Incredible's still in box. As long as the phone isn't EOL they will probably give you a new one in store.
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
The policy for all of these carriers is to hand you a refurb first.

Good luck, they're idiots. I had to send my Charge to them three times.
Sent from my Galaxy Nexus using Tapatalk 2

rudolphe said:
Good luck, they're idiots. I had to send my Charge to them three times.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Did you get a brand new one after? They told me if you send it in a 3rd time then they will send you a new device.

RedBlueGreen said:
Did you get a brand new one after? They told me if you send it in a 3rd time then they will send you a new device.
Click to expand...
Click to collapse
I never thought about that! It would fall under the lemon law I assume
Sent from my DROID Pro using Tapatalk 2

Related

[Official] T-Mobile Samsung Galaxy S III Info/Pre-Order/Chat Thread

This thread is for all users on T-Mobile.
Please post here if you are going to get it/sell your phone to purchase it?
It seems to be on the website now
Website Link: Here
I know I'll be selling my One S for this bad boy. (I'll be getting the white one)
Noooo!! How will the one s get soff without u revolution??
I can't wait. Been holding out to get a new phone since November. Still got my vibrant...bought the gs2 but was not impressed. It was a vibrant with working GPS and a bigger screen. This is perfect 4.8 hd, big battery, microsd and capacitive buttons that won't turn the 4.8 into a 4.3".
Sent from my SGH-T959 using XDA
Totòòò said:
Noooo!! How will the one s get soff without u revolution??
Click to expand...
Click to collapse
I'm not working on S-OFF for the One S.
Another team is..
accordex said:
I can't wait. Been holding out to get a new phone since November. Still got my vibrant...bought the gs2 but was not impressed. It was a vibrant with working GPS and a bigger screen. This is perfect 4.8 hd, big battery, microsd and capacitive buttons that won't turn the 4.8 into a 4.3".
Sent from my SGH-T959 using XDA
Click to expand...
Click to collapse
Word due.
I have the S2 well my mom's just dosen't feel right
This is just perfect though.
I didn't even know it had Micro SD guess that's a ++.
Reviewers said:
Word due.
I have the S2 well my mom's just dosen't feel right
This is just perfect though.
I didn't even know it had Micro SD guess that's a ++.
Click to expand...
Click to collapse
Is it even better than the 4x cpu of the intl version?
Totòòò said:
Is it even better than the 4x cpu of the intl version?
Click to expand...
Click to collapse
No.
I plan to sell plasma to get this phone...
ScientificOne said:
I plan to sell plasma to get this phone...
Click to expand...
Click to collapse
Lol.
Addicted to phones.
Plasma TV? Confused.
Reviewers said:
Lol.
Addicted to phones.
Plasma TV? Confused.
Click to expand...
Click to collapse
http://www.donatingplasma.org/whydonate/compensation.aspx
ScientificOne said:
I plan to sell plasma to get this phone...
Click to expand...
Click to collapse
Or just get a job??..
Unless I'm missing something in the form of a much higher compensation when donating plasma?.. Didn't say how much they pay lol
triStateMindgate said:
Or just get a job??..
Unless I'm missing something in the form of a much higher compensation when donating plasma?.. Didn't say how much they pay lol
Click to expand...
Click to collapse
Someone doesn't have any humor...I weep for you..ok, not really.
Lol!
This phone is going to be epic.
I'll be working on getting MIUI/CM9 booting once I get it.
sweet Im gonna try touchwiz cuz I've never had galaxy phone before but I'll probably switch to cm9. Wish this phone had sense 4
Sent from my HTC Vision using XDA
otariq said:
sweet Im gonna try touchwiz cuz I've never had galaxy phone before but I'll probably switch to cm9. Wish this phone had sense 4
Sent from my HTC Vision using XDA
Click to expand...
Click to collapse
Sense 4 can always be ported....
T-Mobile isn't doing pre-orders on the S3. Its a release day only purchase. I'll be going back to Sammy from my short stint with the ONe S. Why don't you just sell your one S so you can get the S3. And ask your mom for the rest. :what:
Sent from my HTC One S using xda premium
Reviewers said:
Sense 4 can always be ported....
Click to expand...
Click to collapse
Never seen sense ported to a Galaxy Device. If you want sense stay on HTC.
Sent from my HTC One S using xda premium
Ill be selling my gs2 and getting a gs3. I work for tmo and will be ordering the gs3 the minute it goes on sale
Sent from my SGH-T989 using Tapatalk 2
Reviewers said:
Sense 4 can always be ported....
Click to expand...
Click to collapse
you definitely can revolution!
jmercil said:
T-Mobile isn't doing pre-orders on the S3. Its a release day only purchase. I'll be going back to Sammy from my short stint with the ONe S. Why don't you just sell your one S so you can get the S3. And ask your mom for the rest. :what:
Sent from my HTC One S using xda premium
Click to expand...
Click to collapse
Ah.
I'll pick it up on release date or earlier from T-Mobile store most likely.
I bought my One S for full price $599 I don't want to sell it for $350 and put another $250 for the S3.

"Free" GNex (Sprint Ad)

OK, while most people probably won't look at this I figured I'd link it anyhow.
Free Galaxy Nexus (Obviously with conditions)
Yeah i got this email, it doesnt work with a contract extension eh, or does it?
Sent from my SPH-D710 using Tapatalk 2
Febby said:
Yeah i got this email, it doesnt work with a contract extension eh, or does it?
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
If you call retentions, more than likely they'll take care of you. If you're out of contract retentions entire job is to keep you from leaving. The way they could handle this situation is more or less set it up in the system as if you were going to cancel, but locked into another contract... more or less, as if you had cancelled, then signed up as a new customer. In fact, that might be how they'd do it.
Give them a call and try.
Here's a direct, ZERO wait time Sprint retentions hotline number: 866-881-9571
garwynn said:
OK, while most people probably won't look at this I figured I'd link it anyhow.
Free Galaxy Nexus (Obviously with conditions)
Click to expand...
Click to collapse
thanks just ordered mine and gonna go pick it up in 2 hours
I really would wait if I were you, signs of this means a new Nexus phone is in the making by Google. Which I would buy because GS2 has been a mess with ICS, and I am secured updates with a Nexus device!
Sent from my SPH-D710 using Tapatalk 2
cob11341 said:
I really would wait if I were you, signs of this means a new Nexus phone is in the making by Google. Which I would buy because GS2 has been a mess with ICS, and I am secured updates with a Nexus device!
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
Yeha I was about to do as he suggested but I figured.. i might as well wait for new inventory to come :x
Damn. I'm almost considering adding a new line to get it. Not eligible for upgrade so that's my only option. But still. May end up doing it
Need Help? Find us on our IRC
/server irc.flux.cd
/join #TeamRejectz
Or catch me on GTalk
[email protected]
cob11341 said:
I really would wait if I were you, signs of this means a new Nexus phone is in the making by Google. Which I would buy because GS2 has been a mess with ICS, and I am secured updates with a Nexus device!
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
Rethink that. Sprints version of the galaxy nexus is not supported by Google. The sprint version is code named the toroplus, look it up. Good development community though
Sent from my SPH-D710 using Tapatalk 2
I'm not sure that device is any better than what we have now, in fact it might be worse.
I know ICS runs better on it. Smoother In my opinion. My wife has one. I talked to Samsung this morning and according to them Sprint is hustling Epic owners about a bug fix update. The Samsung Supervisor even said it was never recommended that Sprint push the update. She said no update is in the works for this model. The funny thing about it is Samsung says there call lines are flooded with Epic owners having issues and Sprint tells me there are not any problems and I need to take out insurance. That will be a cold day in Hell!
Sent from my SPH-D710 using xda app-developers app
Wizard Knight said:
Rethink that. Sprints version of the galaxy nexus is not supported by Google. The sprint version is code named the toroplus, look it up. Good development community though
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
Where did you exactly find that info?everything I saw was that the nexus was called "toroplus"as in the model name.everything I read is that it is Google powered and there roms for it..please lead me to the direction you saw what you did.
http://wiki.rootzwiki.com/Samsung_Galaxy_Nexus_(toroplus)
This is what I found.
Its not free. 60 bucks taxes lol
Sent from my SPH-D710 using xda premium
habitformer said:
Where did you exactly find that info?everything I saw was that the nexus was called "toroplus"as in the model name.everything I read is that it is Google powered and there roms for it..please lead me to the direction you saw what you did.
http://wiki.rootzwiki.com/Samsung_Galaxy_Nexus_(toroplus)
This is what I found.
Click to expand...
Click to collapse
Read in the galaxy nexus forums, most people say don't get the sprint or verizon versions as they don't get their updates like the ones purchased through google play.Still good phones etc, just not the same google experience.
woody296 said:
Read in the galaxy nexus forums, most people say don't get the sprint or verizon versions as they don't get their updates like the ones purchased through google play.Still good phones etc, just not the same google experience.
Click to expand...
Click to collapse
Its still has stock android and the most stable aosp ROMs of any device.
Sent from my Galaxy Nexus using xda premium
T.C.P said:
Its not free. 60 bucks taxes lol
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Modified the title since this apparently got more interest than originally expected.
garwynn said:
Modified the title since this apparently got more interest than originally expected.
Click to expand...
Click to collapse
And you thought you went unnoticed..
(And we added one for the kid. Well, that's what i told the lil lady )
Sent from my SPH-D710 using Tapatalk 2
Dam I am close to an upgrade on one of my lines would love to pick one up somehow lol
Sent from my SPH-D710 using XDA
bryce850 said:
Dam I am close to an upgrade on one of my lines would love to pick one up somehow lol
Sent from my SPH-D710 using XDA
Click to expand...
Click to collapse
Wait till a new Nexus phone comes out, it is a good idea to wait a few months...
Sent from my SPH-D710 using Tapatalk 2
blackhand1001 said:
Its still has stock android and the most stable aosp ROMs of any device.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Are you on verizon or sprint?
Hey guys i had one sprint nexus i never seen like this phone so f*** crupy does not have good network, radio, worset battery,
I sold on ebay anf boughy sgs2 best phone so far i got. Please i recommend for people stop buying this phone. I don't know verizon nexus sprint hell no.
Sent from my SPH-D710 using xda premium

charge port broken

i dropped my phone off a table while it was plugged in and now it wont charge with any charger. i have th VZW galaxy nexus that i bought used and its rooted. who should i call or where should i bring it?
If it is under warranty, go to your nearest VZW store. They should hook you up with a replacement.
Sent from my Evo 4G, dev for Team EVOlution.
Mephikun said:
If it is under warranty, go to your nearest VZW store. They should hook you up with a replacement.
Sent from my Evo 4G, dev for Team EVOlution.
Click to expand...
Click to collapse
i bought it off craigslist so i dont think its under warranty
maxearing said:
i bought it off craigslist so i dont think its under warranty
Click to expand...
Click to collapse
It still should be undet warranty regardless of the fact that you bought it used.
Sent from my HTC One XL using xda premium
does it matter that its rooted since its out of battery
maxearing said:
does it matter that its rooted since its out of battery
Click to expand...
Click to collapse
You may encounter some problems.
Beamed from my Grouper.
You can get a new port on eBay: http://www.ebay.com/sch/i.html?_nkw=Charging+Port+For+Samsung+galaxy+Nexus&_sacat=0&_odkw=Charging+Port+Replacement+Part+For+Samsung+Google+Nexus&_osacat=0&_from=R40
This article may help you: http://www.ifixit.com/Guide/Repairing-Samsung-Galaxy-Nexus-Verizon-LTE-Micro-USB-Charge-Port-Main-Mic/9641/1
patruns said:
You can get a new port on eBay: http://www.ebay.com/sch/i.html?_nkw=Charging+Port+For+Samsung+galaxy+Nexus&_sacat=0&_odkw=Charging+Port+Replacement+Part+For+Samsung+Google+Nexus&_osacat=0&_from=R40
This article may help you: http://www.ifixit.com/Guide/Repairing-Samsung-Galaxy-Nexus-Verizon-LTE-Micro-USB-Charge-Port-Main-Mic/9641/1
Click to expand...
Click to collapse
im not to interested in doing it my self.
maxearing said:
im not to interested in doing it my self.
Click to expand...
Click to collapse
Just try to take it to Verizon..the worst that can happen is they say no..
lowandbehold said:
Just try to take it to Verizon..the worst that can happen is they say no..
Click to expand...
Click to collapse
ya im heading there tonight.
If they say no, then replacing it yourself is really easy. It took me 10 mins including reassembly.
I mean it didn't solve the problem, my phone still won't charge but it was an easy install.
Let me know what Verizon says I have the same issue
Sent from my Galaxy Nexus using xda premium
They'll say no, guys. You didn't buy it from Verizon, and they know it, they will obviously look at your account.
I tried.
Sent from my Galaxy Nexus using xda app-developers app
I have the same problem. Luckily Verizon is sending me a new one under warranty. Seems this phone is more easily susceptible to that than my moto phones I had.

Verizon Sent me GS3 by Accident

Hey guys...my phone broke and somehow Verizon sent me a PB Galaxy S3 somehow for my replacement device....they didn't tell me they were sending it and my phone still shows on my account as the Galaxy Nexus. Does anyone know if I can keep this phone or will I get some kind of call from VZ about this? If I can keep it, what's the best and cheapest way to get a battery and back cover for it? Thanks!
corz123 said:
Hey guys...my phone broke and somehow Verizon sent me a PB Galaxy S3 somehow for my replacement device....they didn't tell me they were sending it and my phone still shows on my account as the Galaxy Nexus. Does anyone know if I can keep this phone or will I get some kind of call from VZ about this? If I can keep it, what's the best and cheapest way to get a battery and back cover for it? Thanks!
Click to expand...
Click to collapse
I believe since the Galaxy Nexus has reached its end of life, Verizon is now replacing the Nexus with GS3's. It's odd they didnt include the back and battery, however. I would call them and they should provide this for free.
Call them. They have mistakenly sent me replacement phones twice without the covers and batteries. They are free.
Sent from my Galaxy Nexus using Tapatalk 2
Gave VZ a call and got it taken care of. Thanks guys! That also means my new home is the GS3 forum. Farewall !
What did you do to get the replacement. My phone is on its last limbs. I have a third party warranty..
Sent from my Galaxy Nexus using xda app-developers app
corz123 said:
Gave VZ a call and got it taken care of. Thanks guys! That also means my new home is the GS3 forum. Farewall !
Click to expand...
Click to collapse
Nice!!! That's a great device. Enjoy it. What a great way to get a gs3 with out paying full price or a new contract. Congrats.
Sent from my Galaxy Nexus using xda premium
schaffee said:
What did you do to get the replacement. My phone is on its last limbs. I have a third party warranty..
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
I didn't do anything. My phone died somehow after being on the charger. I didn't ask for an alternate (which I have done in the past but not in this case) and boom 2 days later...GS3 shows up much to my surprise.
By the way. Does anyone know what I can do with the spare batteries? I got like a whole stack of unused ones that somehow were sent to me....like 2 normal ones...2 extended one..and 2 back covers....
corz123 said:
By the way. Does anyone know what I can do with the spare batteries? I got like a whole stack of unused ones that somehow were sent to me....like 2 normal ones...2 extended one..and 2 back covers....
Click to expand...
Click to collapse
Craiglist or eBay.
Sent from my Galaxy Nexus using xda premium

Refurbished

Hi guys, after having a faulty Note 3 for about a month I have requested a new phone from Tmobile.
They have promised me a "Like New" device, not refurbished.
But I do not really trust them, I have a feeling like even my phone is not new.
I know that there must be a way to check if my phone is new or refurbished. I have 4.3 android installed.
All the standard codes do not work ... ##786# etc .... can anyone help? Maybe point me to some app?
P.S.
Nova launcher did not help either.
Thank you.
after a month, yes you're getting a refurbished device. new exchange is 14 days or less, everyone knows that. stop worrying if its refurbished, if it works better than your last one then all is fine... just focus on testing the replacement and make sure that it works for you. if it works fine then move on. its a refurbished replacement. its replacing your damaged device.
it'll be fine
rlee008 said:
after a month, yes you're getting a refurbished device. new exchange is 14 days or less, everyone knows that. stop worrying if its refurbished, if it works better than your last one then all is fine... just focus on testing the replacement and make sure that it works for you. if it works fine then move on. its a refurbished replacement. its replacing your damaged device.
it'll be fine
Click to expand...
Click to collapse
My whole question is how to test the new device ....
Just regular check ... ? Or maybe there is some kind of an app.
And I do not think its fair that I should get a refurbished device if I received a bad one since day one.
No app can test a phone like fully. It is under warranty. Plus you won't have it long enough. Just enjoy it
BACARDILIMON said:
No app can test a phone like fully. It is under warranty. Plus you won't have it long enough. Just enjoy it
Click to expand...
Click to collapse
Bastards sent me a refurb phone, basically i lost 400 bucks in value for nothing.
Also it has a minor scratch on the screen and the S-Pen doesnt get out without a fight. I have requested another one.
NEVER WILL I BUY PHONES ONLINE.
any phone you get from tmobile from exchangers are going to be refurbs. I got one but I'm not complaining. This refurb is better than my new one. No more Unstable wifi. And it can handle being uv so much better
Also all the S pens are hard to get out. It will get easier over time.
As for the scratch call and *****. They will replace it
Sent from my SM-N900T using Tapatalk
deeznutz1977 said:
any phone you get from tmobile from exchangers are going to be refurbs. I got one but I'm not complaining. This refurb is better than my new one. No more Unstable wifi. And it can handle being uv so much better
Also all the S pens are hard to get out. It will get easier over time.
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
Lies all lies lol. I j/k. He speaks truth mine should be here tomorrow. Come on bin 5
BACARDILIMON said:
Lies all lies lol. I j/k. He speaks truth mine should be here tomorrow. Come on bin 5
Click to expand...
Click to collapse
Lol BACARDILIMON what's this number 5 err 7 you know come to think of it is probably your fault that the op for a refurb...... Lol jk
Sent from my SM-N900T using Tapatalk
deeznutz1977 said:
Lol BACARDILIMON what's this number 5 err 7 you know come to think of it is probably your fault that the op for a refurb...... Lol jk
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
Bro hands down this phone are prissy little things. I can't wait for the next big thing.
BACARDILIMON said:
Bro hands down this phone are prissy little things. I can't wait for the next big thing.
Click to expand...
Click to collapse
The note 4 I'm a phone whore
Back on topic BACARDILIMON..... ??
Sent from my SM-N900T using Tapatalk
deeznutz1977 said:
The note 4 I'm a phone whore
Back on topic BACARDILIMON..... ??
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
Only if it Knox free and no boot lock
BACARDILIMON said:
Only if it Knox free and no boot lock
Click to expand...
Click to collapse
Lol babycardilimon... I think someone needs a hug.... Lolz??
Sent from my SM-N900T using Tapatalk
deeznutz1977 said:
Lol babycardilimon... I think someone needs a hug.... Lolz??
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
Lol I almost wanna smash this phone lol
I had to send back to refurbished phones then finally when I called to today they called the warehouse and got me a brand new one, getting it tomorrow
Sent from my SM-N900T using Tapatalk
I wonder if I got a refurb when I bought my note from mobile. I had an issue with the phone not wanting to boot after pulling the battery and replacing. I didn't notice this until months after. I recently left tmobile for straight talk so I couldn't take it back to them. So I decided to send into Samsung even though I tripped Knox. They fixed it (according to the service website) and its on its way back. I'll test out out to make sure, then sell it.
Sent from my LG-E988 using xda app-developers app
deeznutz1977 said:
any phone you get from tmobile from exchangers are going to be refurbs. I got one but I'm not complaining. This refurb is better than my new one. No more Unstable wifi. And it can handle being uv so much better
Also all the S pens are hard to get out. It will get easier over time.
As for the scratch call and *****. They will replace it
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
Thank you, that is comforting if not the damn scratch on the screen.
thatotherguy.. said:
I had to send back to refurbished phones then finally when I called to today they called the warehouse and got me a brand new one, getting it tomorrow
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
How did u do that?
Im thinking of getting insurance and telling i lost my phone, then they will send me a new one and i will keep this one as media player.
Keda_P said:
How did u do that?
Im thinking of getting insurance and telling i lost my phone, then they will send me a new one and i will keep this one as media player.
Click to expand...
Click to collapse
I kept bugging them about it, because they give you **** ass headphones like Wtf why send headphones at all and no spen tips,, when I called I told the lady what was going on and she put me on hold and came back starting she on the phone with the warehouse
Sent from my SM-N900T using Tapatalk
thatotherguy.. said:
I kept bugging them about it, because they give you **** ass headphones like Wtf why send headphones at all and no spen tips,, when I called I told the lady what was going on and she put me on hold and came back starting she on the phone with the warehouse
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
Ill keep that in mind.... Want to have phone that is not refurbished.. I bought this one for $700 refurbished is half price.
WTF they steal 50% of the value for nothing?
Another point: Refurbished phones are 90 days warranty while normal ones 1 year...

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