Related
Hi,
My Cousin got me this Sony Xperia Play 4G At&t from USA.
After a while i started searching about it on the net.
i found some irregularities with my phone,
First of all my phone is Black in color( Isn't At& xperia play 4G supposed to be blue?)
Also i have the order invoice, bill, and the box of the phone all of which are of a&t, even the about phone option in the settings shows it ass R800at
but the phone has Verizon written on the body(on the back cover and in the centre-bottom of the game pad.
i have checked the Imei no of the phone to confirm whether its the same as the bill and it is! can anyone explain it to me as to why it is so?
2nd Problem:
The Front Camera of the phone is not working.
when i open the camera app of the phone,, it shows me the image through the back camera,when i switch it to front, the phone HANGS,after a while i get a POP-UP MESSAGE "The Application Camera has Stopped Working" wait , force close or report,,,,, i waited nothing happened again i got the same pop-up, i force-closed it. next when i open the camera app it shows "Camera Not CONNECTED" .
i went to settings >APPLICATIONS>MANAGE APPLICATION>CAMERA>clear data.
then i restarted the phone and opened the camera app again. the back camera is working but the front camera still shows the same things. I RESET the phone bu the problem still continues. Can Anyone please help me on this .
THIS A PROBLEM VERY SIMILAR TO MINE :
http://talk.sonymobile.com/message/120813
NOTE: I LIVE IN INDIA SO I CANNOT CONTACT AT&T. ALSO THE PHONE WAS BOUGHT ON A NO-CONTRACT BASIS SO IT IS UNLOCKED TO WORK ON ANY CARRIER AND I HAVE NOT UNLOCKED IT OR ROOTED IT OR ANYTHING> IT IS THE SAME AS I RECIEVED.
I DID NOT HAVE THE TIME TO UPLOAD THE PICTURES BUT I SHALL DO THE SAME AS SOON AS GET THE TIME.
PLEASE HELP IT IS VERY IMPORTANT.
If its not blue its not r800AT. AT is only blue im pretty sure.
Why dont you look in settings. See what model it is? .-.
I know that it should be blue. That is why I posted this thread. I checked in the settings it shows r800at and the IMEI OF THE PHONE matches that of the at&t bill
pictures
Attached are the pictures of the bill ill upload those of the phone asap
Phone pictures
As you can notice in the attached zip file. The pics have been taken from almost every angle. They show the phone as black, with a Verizon sign but r800at in the settings >about phone.
I'D LIKE TO MENTION AGAIN IT IS NOT ROOTED NOR DOES IT HAVE ANY CUSTOM ROM.
I hope this helps!
The attachment uploader didn't work so if anyone wants to view the pics please Pm me ill email them over
Certainly is weird.
Just take this; http://www.mediafire.com/?qqvtl484nlz3gq0
and install it with flashtool, should fix everything, maybe they thought it was r800x.
Would it void the warranty cuz I dont want to void my warranty
Nope, its pretty much like restoring an ipod.
Camera Problem
Thanks, I am not that confident in using flashtool so I'll reload the ROM through PC companion .
Now for the second problem . I carefully checked the front camera and found that there is something like foam covering the camera but it is inside the glass casing.
I have taken some pics. I guess they should give you an idea about the problem
Camera Problem
Also please check the attachments I have upload.
For reference purposes I have taken this pic to show that this is a front camera without any problem and nothing covering it.
As you had given me the link of media fire of the stock rom, I just wanted to know whether the phone would get locked to at&t since it was a no contract phone. .you must have seen that in the Bill I uploaded. So I hope it wouldnt get locked. Also wouldn't it be better to wait for the 4.0 update since its already mid March
I just got my LG G4 with Verizon yesterday, and I wanted to check to make sure I had the new keyboard update. However, when I open About Phone there is no Update Center option. From what I could find on Youtube I think it is supposed to be in between Phone Name and Network but there is nothing there. What should I do?
Hi
I 've just upgraded to russian firmware for Galaxy A5 using Odin. Everything worked fine but the wifi calling option is missing.
Have anybody encountered this problem yet? Any way to fix it?
Thanks.
Flash your old firmware...
zo10000 said:
Hi
I 've just upgraded to russian firmware for Galaxy A5 using Odin. Everything worked fine but the wifi calling option is missing.
Have anybody encountered this problem yet? Any way to fix it?
Thanks.
Click to expand...
Click to collapse
I had the same problem with watsapp, I only had access to voice calls, I solved the problem in the following way:
Open the application as if you are passing a call, you select a contact then you press the three points to the right hand corner, then choose view contact, you will open the option to make a video call.
It's very simple, I could do screnns if you want. You will do the same for all contacts and the turn is played, no need to flash anything.
jidamo said:
I had the same problem with watsapp, I only had access to voice calls, I solved the problem in the following way:
Open the application as if you are passing a call, you select a contact then you press the three points to the right hand corner, then choose view contact, you will open the option to make a video call.
It's very simple, I could do screnns if you want. You will do the same for all contacts and the turn is played, no need to flash anything.
Click to expand...
Click to collapse
He's talking about wifi calling, not video calling. I think it's missing cause it's not yet introduced in Russia, that's only a guess though. Back when I bought my phone, it didn't have that either, but a later software update added it. Until the Russian firmware gets it too, you probably can't use it on nougat. (unless the region you're in launches the nougat update too)
I was thinking on the same thing, that wifi calling is not implemented in Russia. Probably I'll wait for Nougat release in other countries and flash the firmware again.
Hi..
I have a Zenfone 5Z, bought on GearBest, so yesterday it updated to the latest WW version o it's on. After updating it lost the Network Signal, even after a several restarts. I've downgraded it to WW__ZS620KL_80.10.8.54_MP_user_20180517175955 , but still no network signal.
I've tested my simcard in other phones, other simcards in my phone, but still nothing. When i try manual network seach, it gives an error, and when i select automatic network, it says that is already registered to network, and when i try to make a call, it says me to turn off airplane mode to make a call. Also when i remove and reinsert the simcard it recognizes it a makeme chose betwen sim 1 and 2.
I've attached few screenshots too.
Pleaase help me guys!
P.S. i gave this phone to my wife on her birthday, now, she is mad with me!
HI,
I had this same issue, later i checked up with service center, they told charging pcb(which contains antenna lines) was water damaged.
Then got replaced the part and started working again.
vishal hatti said:
HI,
I had this same issue, later i checked up with service center, they told charging pcb(which contains antenna lines) was water damaged.
Then got replaced the part and started working again.
Click to expand...
Click to collapse
Yes, but after an update you lost network signal?
My phone never got wet, and never fell down.
Thanks!
vileladelima said:
Yes, but after an update you lost network signal?
My phone never got wet, and never fell down.
Thanks!
Click to expand...
Click to collapse
Hi, Yes, even I had not let my phone get wet or dropped but phone is so worst when it comes to water resistance.
Smallest moisture in hands while using the phone is enough to spoil the PCB.
vileladelima said:
Hi..
I have a Zenfone 5Z, bought on GearBest, so yesterday it updated to the latest WW version o it's on. After updating it lost the Network Signal, even after a several restarts. I've downgraded it to WW__ZS620KL_80.10.8.54_MP_user_20180517175955 , but still no network signal.
I've tested my simcard in other phones, other simcards in my phone, but still nothing. When i try manual network seach, it gives an error, and when i select automatic network, it says that is already registered to network, and when i try to make a call, it says me to turn off airplane mode to make a call. Also when i remove and reinsert the simcard it recognizes it a makeme chose betwen sim 1 and 2.
I've attached few screenshots too.
Pleaase help me guys!
P.S. i gave this phone to my wife on her birthday, now, she is mad with me!
Click to expand...
Click to collapse
I have the similar issue.Is it resolved for you ?
SenthilNaga said:
I have the similar issue.Is it resolved for you ?
Click to expand...
Click to collapse
Nop, i had to send the phone to Asus authorized service center, they changed the SUB PBA...
I works for exact 30 days and, after a restart becouse the system crashed, it has no network again!
so i sent it to serce center again today...
As I don't see a reply stating how it got resolved, I will post my experience of this issue. Firstly, this issue is fairly common with Huawei 5Z. The reason given by local service team here is at times if the phone experiences some jerk the contact from antenna to motherboard breaks. At times it could still remain connected in which cases person may get signal some time and get airplane mode at others, in many cases airplane mode is ON permanently. Apparently they have some kind of a glue with which they can attach the antenna permanently. Once I got it done, the problem has not resurfaced.
P.S. this problem has got nothing to do with software, so restart, factory reset etc. will not work, nor does it happen with software upgrades. It is purely mechanical in nature and does not need even require a drop. but the solution is quite simple provided the service centre team knows. In case they don't just ask them to stick the antenna connector with a proper glue and it should be sorted.
What am I supposed to do with my set. I imported it to my country and can't find a service center anywhere in my country. Apparently I can't find any solution online so I am out of luck. If there is anyway I can fix it, or anyone could share what should be replaced will be immensely helpful.
Need your help guys.
LineArc said:
What am I supposed to do with my set. I imported it to my country and can't find a service center anywhere in my country. Apparently I can't find any solution online so I am out of luck. If there is anyway I can fix it, or anyone could share what should be replaced will be immensely helpful.
Need your help guys.
Click to expand...
Click to collapse
Based upon above comment if the root cause is same as described i.e. connection b/w motherboard and antenna bands is broken then you can watch teardown video on YouTube for 5z by wit rigs. It shows how you can disassemble each part of the device for repair.
Apparently you will need to have some expertise and tools available to perform the task yourself. Better work with some local mobile repair workshop and explain them by showing video and above comment.
i am currently using 5z and i can says its due to updates especially from oreo to pie ( yes this problem is originated from that update). Its a software problem and they cannot solve the bug till now. There are still lots of 5Z with this issue pop up every week. The solution is to send to service centre to replace the motherboard and pray it wont happened again. This is my second time sending my phone there for the same issue. The antenna or motherboard dont simply fry or disconnect after an updates thats for sure.
Randomly changing different sim cards in the sim slots along with fiddling with the mobile data setting that comes when you insert the sim card tray worked for me, it worked for someone in zenfone forum also. Give a try and let everyone know..
Same here, after update signal lost... damn ASUS
My network signal stopped out of the blue and not after an update.
I tried changing sim cards in a lot of different combinations, but nothing worked, but the phone always found the sim cards.
I disassembled the phone, removed the antenna cable and attached it again and now the network signal is back again.
I had same problem. After the latest update, Everything working fine untill one day i restarted my mobile. Damn.. After reboot, the signal disappeared and can see 'x' at signal bar. I have rebooted many times but of no luck. Then i removed the sim tray , swapped the sims and then the signal starts showing. Initially after the update, one time I faced same issue but that got cleared after I disabled and enabled the sim in "Sim Card Information". The only issue i a, facing is the signal drops for every few minutes or hours and comes back automatically. That's what making me to replace my phone other than ASUS. Does anybody have a solution for this issue?
Update :
My phone had a sudden reboot and since then there is no network. Showing no service even if i swapped sims and re inserted. frustrated with ASUS
Refer here:
https://forum.xda-developers.com/zenfone-5z/how-to/guide-network-loss-sim-card-getting-t3946176
hamzasr said:
Refer here:
https://forum.xda-developers.com/zenfone-5z/how-to/guide-network-loss-sim-card-getting-t3946176
Click to expand...
Click to collapse
No. In my case/In most of the cases, its not the harware issue. initially i thought the same. But later found that only after updating to the latest update i faced network loss issue. sim not used to detect even after taking the sim tray out, shuffling with sims. I downgraded the firmware to previous version and then immediately i could see full network signal. So the issue is only with the latest, not with the hardware. Just give a try and confirm..
The same i have mentioned in that post also. Just give a try and update. Definitely that will work
krishna13 said:
No. In my case/In most of the cases, its not the harware issue. initially i thought the same. But later found that only after updating to the latest update i faced network loss issue. sim not used to detect even after taking the sim tray out, shuffling with sims. I downgraded the firmware to previous version and then immediately i could see full network signal. So the issue is only with the latest, not with the hardware. Just give a try and confirm..
The same i have mentioned in that post also. Just give a try and update. Definitely that will work
Click to expand...
Click to collapse
So I can do the same as you: downgrade to get fine.
But how to still updated firmware and keep the signal?
LeonardoLimaMH said:
So I can do the same as you: downgrade to get fine.
But how to still updated firmware and keep the signal?
Click to expand...
Click to collapse
The only solution is to walk to the nearest service center and make the antenna fixed. I have given my phone to the authorised service center and they resolved the issue by applying glue to antenna (they told same). They charged for the diagnosis as well as for glue. They guaranteed that the issue wont repeat. But i hated the service by ASUS and planning to go for samsung or Oneplus.. My suggestion is go to service center to get it fixed
For all of you still facing the issue, the solution is extremely simple. And yes it is purely mechanical in nature just like someone mentioned too. I just wrote a post regarding this. Check it out.
https://forum.xda-developers.com/zenfone-5z/help/zenfone-5z-network-sim-solution-t3985337
It does not even require to take the phone apart.
I've got unlocked Note 10+ and I flashed the U firmware because of video calling that's missing on U1. Now I found that on T Mobile version there is no Smart Call and it is replaced by T Mobile NameID, which I consider inferior and I'd have to pay for full functionality.
Anybody knows if there is any way how to get the stock Samsung dialer with Smart Call back? I'd hate to flash the U1 ROM and go through the restore process again. Even with Samsung cloud, Google and SD backups it took me almost half day to get it set as I had it before.
Stank0 said:
I've got unlocked Note 10+ and I flashed the U firmware because of video calling that's missing on U1. Now I found that on T Mobile version there is no Smart Call and it is replaced by T Mobile NameID, which I consider inferior and I'd have to pay for full functionality.
Anybody knows if there is any way how to get the stock Samsung dialer with Smart Call back? I'd hate to flash the U1 ROM and go through the restore process again. Even with Samsung cloud, Google and SD backups it took me almost half day to get it set as I had it before.
Click to expand...
Click to collapse
My past experience with Samsung Smart Call, was that i found that even though, its baked into Samsung Firmware, it is Service Provider depended. to "activate /work".
I might be wrong, but i personally believe so, based on my experience.
Just to recap, my experiences with my old Note 8 and my Note 9 (both devices not rooted)
I also flashed Stock Samsung firmware .. different CSC onto these devices.
I found on both occasions i lost the function of th Smart Call.
( Hiya services), also Volte function etc etc.
I could see the Smart Call settings in firmware, but it was greyed out.
Could not enable it at all.
When i flashed my old Samsung Firmware (Service Provider CSC) Smart Call (Hiya services), was enabled again and working.
I'm sure in your case, you'll will find it's Service Provider depended.
Good luck.
willcor said:
My past experience with Samsung Smart Call, was that i found that even though, its baked into Samsung Firmware, it is Service Provider depended. to "activate /work".
I might be wrong, but i personally believe so, based on my experience.
I'm sure in your case, you'll will find it's Service Provider depended.
Good luck.
Click to expand...
Click to collapse
The thing is, after I purchased and set up the phone on stock Samsung firmware, VoLTE and Smart Call worked perfectly fine. But stupid me wanted to try the video calling. I found that the video calling is not different than Google Duo and I will NEVER use RTT texts. I see no real advantage from using T Mo firmware in comparison with stock Samsung (provisioned for T Mo of course)
Actually quite the opposite. For me, the signal strength and battery life is practically the same on both and again, FOR ME Smart Call is much more useful than video call and RTT.
If anyone knows any benefits from keeping T Mo firmware over stock, please enlighten me. I really don't want to go through the flashing the whole thing and restoring dance again, but I'm afraid I will have to.
Stank0 said:
The thing is, after I purchased and set up the phone on stock Samsung firmware, VoLTE and Smart Call worked perfectly fine. But stupid me wanted to try the video calling. I found that the video calling is not different than Google Duo and I will NEVER use RTT texts. I see no real advantage from using T Mo firmware in comparison with stock Samsung (provisioned for T Mo of course)
Actually quite the opposite. For me, the signal strength and battery life is practically the same on both and again, FOR ME Smart Call is much more useful than video call and RTT.
If anyone knows any benefits from keeping T Mo firmware over stock, please enlighten me. I really don't want to go through the flashing the whole thing and restoring dance again, but I'm afraid I will have to.
Click to expand...
Click to collapse
Ha, your post reminds me,
that when i flashed
my branded Samsung Firmware ( Voda CSC) with the Samsung unbranded Firmware,
The reason, was also to get video calling working.
As my branded device did not have video calling option on dialer.
I could only activate video, if someone else, video called me... only then the video option, would appear.!
I then afterwards, realized that i lost my Smart Call functions. and flashed back to the branded software.
This was on my Note 9.
So i had no video call option on dialer ,but Smart Call.
Now...
again, with my branded( Voda CSC) Note 10 +,
i see that my device has video calling on dial pad.....!
So, the Service Providers, chop and changed.
A year back, they disabled video calling option, from dial pad.
Now video calling is back on the dial pad plus Smart Calls is working fine.
Good luck
So.... I bit the bullet and flashed back the U1 firmware. The only thing I lost is the video calling. I still have RTT button on my dialer. Whether it works or not I haven't tried yet. I know it wasn't there on the original dialer when I purchased the phone. Maybe because I didn't flash USERDATA? Who knows.
I'm happy I've got Smart Call back.
CSC N975U
Good afternoon, I have the n975u model, my question is what firmware should I install, to get the smart call and video calls by duo?. Or is csc the one that has these functions active?
Thanks!!
excuse my english, google translator.
I have a Verizon Note10+ running Android 11 (3.1) I paid my cell off 4 mo ago. Verizon confirmed for me that my cell is carrier unlocked. I've tried everything to get the Smart Call app on my phone to work. The only thing I haven't tried is rooting it cause I don't know how. I have 3 versions of the apk and can't make them work. Can anyone help?