Phone problem - Desire 820 Q&A, Help & Troubleshooting

Hi all!
I have problem with my phone.
I turn on the phone, the HTC logo appears, then it disappears and Android is updated, then I get the error:
Unfortunately, Bluetooth has stopped. or Voicecommand or com.android.phone when I press ok, a different or the same error pops up.
When I try to flash via adb sideload or sd card it shows me error:
adb sideload
"Phone status is ROOT, upgrade fail!!! Installation aborted"
SD Card
"Phone status is ROOT, upgrade fail!!! update.zip is no correct Installation aborted"
My phone: HTC Decire 820g Dualsim mediatek
someone will help ?

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Please ask for help.
Click to expand...
Click to collapse
Any ideas how can I revive it?
Hi,
What's showing in the device manager when you connect the device(remove battery) to the PC
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Download firmware from this site
https://firmwarefile.com/htc-desire-616
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reply me the result
showing
DA didn't send response data to flash tool
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