Hi there.
I've sent my F3 for a warranty repair back to POCO Official Store on AliExpress. It has a faulty SIM card slot, and it has been in a shop for almost a month, and I'm getting annoyed by no useful communication about the repair status. How long have you've been waiting for your POCO to be repaired from this seller?
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I bought a Galaxy Note 2 from amazon here in the UK , however the phone that arrived appears to be from India. Should I return it to the seller? If I decide to keep it, can I use the warranty? I'm puzzled.
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There shouldn't be any problem. If you want u can flash original UK rom on it and u will gwt updates and everything like phone bought in UK. And as far as i know Samsung has world wide warranty.
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tom_bombadill said:
There shouldn't be any problem. If you want u can flash original UK rom on it and u will gwt updates and everything like phone bought in UK. And as far as i know Samsung has world wide warranty.
Sent from my GT-I9505 using xda premium
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" And as far as i know Samsung has world wide warranty."
Can anyone confirm this?
Sent from my GT-I9000
Samsung dont have international warranty..
The warranty applies to country of the invoice, if you have a uk invoice than you have a valid warranty in UK and maybe in EU...No problem if it was a imported phone, it is only a problem if the N7100 reference didnt exist in UK, that is not the case.
If it has a India warranty you have to pay to repair it on UK..
Taken from warranty information ( UK Samsung website )
"Samsung Electronics (UK) Ltd support a product purchased in Europe if it has an EU Bloc Warranty. This warranty is present where the top of the product warranty card clearly states 'European Bloc'. If the product is purchased in another part of the globe then Samsung may attempt a repair. Samsung Electronics (UK) Ltd cannot guarantee the outcome."
badanas said:
Samsung dont have international warranty..
The warranty applies to country of the invoice, if you have a uk invoice than you have a valid warranty in UK and maybe in EU...No problem if it was a imported phone, it is only a problem if the N7100 reference didnt exist in UK, that is not the case.
If it has a India warranty you have to pay to repair it on UK..
Taken from warranty information ( UK Samsung website )
"Samsung Electronics (UK) Ltd support a product purchased in Europe if it has an EU Bloc Warranty. This warranty is present where the top of the product warranty card clearly states 'European Bloc'. If the product is purchased in another part of the globe then Samsung may attempt a repair. Samsung Electronics (UK) Ltd cannot guarantee the outcome."
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Since I bought it on Amazon UK, does that mean I have warranty?
amerkiller1995 said:
Since I bought it on Amazon UK, does that mean I have warranty?
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You bought it directly to amazon? Or it is a seller in amazon? If it was bought directly to amazon you dont have any problems...
badanas said:
You bought it directly to amazon? Or it is a seller in amazon? If it was bought directly to amazon you dont have any problems...
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Items Ordered Price
1 of: Samsung Galaxy Note 2 16GB SIM-Free Smartphone - Titanium Grey
Condition: New
Sold by: TopT (seller profile)
That is not amazon. The seller is TopT so its a third party seller. You would have to deal with that vendor which is a pain and some of them don't care once item is sold.
sabre31 said:
That is not amazon. The seller is TopT so its a third party seller. You would have to deal with that vendor which is a pain and some of them don't care once item is sold.
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Thanks for your help, I'll try to return it. I'll keep this topic updated.
Yeah next time when buying from amazon make sure it says ships and sold by Amazon usually its right below the price and buy it button.
For those interested, I contacted the seller about this issue and he said he'll give me 12 months of warranty himself, so I decided to keep the phone.
amerkiller1995 said:
For those interested, I contacted the seller about this issue and he said he'll give me 12 months of warranty himself, so I decided to keep the phone.
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be smart and react now as its seller warranty so he will get it repaired by himself if anything wrong happens than he will make extra charges saying that this defects has been caused by the user i.e.you so ultimately a lot of fuss for later use .
better return the device now and ask for a complete return and by from an authorized seller that provides warranty from company i.e samsung
as seller warranty phones comes at very low price from the original atleast a 20-30% price drop expected .
shhbz said:
be smart and react now as its seller warranty so he will get it repaired by himself if anything wrong happens than he will make extra charges saying that this defects has been caused by the user i.e.you so ultimately a lot of fuss for later use .
better return the device now and ask for a complete return and by from an authorized seller that provides warranty from company i.e samsung
as seller warranty phones comes at very low price from the original atleast a 20-30% price drop expected .
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I'm willing to take the risk, a year from now on repairs should will be cheap so that's not a problem. Also my chip is 0xf7, so SDS-free.
amerkiller1995 said:
I'm willing to take the risk, a year from now on repairs should will be cheap so that's not a problem. Also my chip is 0xf7, so SDS-free.
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well then you are good to go flashing custom. enjoy flashing :good: xda
I bought a SM-P605 on ebay from tropical_mobile. Since tablet is from Singapore/Malaysia I read I have 1 year of warranty. But do you think is valable in Europe?
So if I bring my product to an European samsung center, could them repair it in warranty?
Samsung SM-P9005 - Tapatalk
mouse100 said:
I bought a SM-P605 on ebay from tropical_mobile. Since tablet is from Singapore/Malaysia I read I have 1 year of warranty. But do you think is valable in Europe?
So if I bring my product to an European samsung center, could them repair it in warranty?
Samsung SM-P9005 - Tapatalk
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I could be wrong here so don't take my word for it.
I'm sure I read somewhere that Samsung won't fix devices if they are bought from ebay since they are not approved vendures or something.
And about warrenty outside of EU, it does say on Samsung Warrenty page that they may attempt a repair but it is not gaurenteed.
Samsung Electronics (UK) Ltd support a product purchased in Europe if it has an EU Bloc Warranty. This warranty is present where the top of the product warranty card clearly states 'European Bloc'. If the product is purchased in another part of the globe then Samsung may attempt a repair. Samsung Electronics (UK) Ltd cannot guarantee the outcome.
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mouse100 said:
I bought a SM-P605 on ebay from tropical_mobile. Since tablet is from Singapore/Malaysia I read I have 1 year of warranty. But do you think is valable in Europe?
So if I bring my product to an European samsung center, could them repair it in warranty?
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Sadly, you have no warranty on two counts:
You bought it off eBay and not via a Samsung authorized reseller. Without a valid receipt from an authorized reseller Samsung won't accept any warranty claims. There's no such thing as an authorized reseller on eBay. Samsung forbids it.
Samsung detests grey market sales which is why they introduced region lock. If you had a warranty you'd have to have the device repaired in the region it was sold in.
I'll give you an example. I had a UK i9100 that I bought from an authorized reseller in the UK. Its bezel cracked. I had to pay round trip shipping from the U.S <> UK to get it repaired. Hopefully you can buy third party insurance for it.
But if broke my screen for example, an European samsung center could repair my product without warranty? So if I pay for a new display..
Samsung SM-P9005 - Tapatalk
mouse100 said:
But if broke my screen for example, an European samsung center could repair my product without warranty? So if I pay for a new display..
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That's a good question. I can only share my experience which is Samsung in the U.S. won't repair a device sold outside the U.S. even if you were willing to pay them. There are some "non-authorized" service centers in the U.S. that'll do the work. If you can't get Samsung Italy to repair it maybe a third-party would be an alternative. Let's just hope you never have to test it.
Yeah I hope to be lucky with this device! Arrived today and it's wonderful.
Samsung SM-P9005 - Tapatalk
Hi,
Does anyone know, why OnePlus doesn't ship to New Zealand or How I can buy OnePlus devices with the OnePlus warranty? Because I am in New Zealand and I cannot order OnePlus devices from there website. I have to buy it from local stores and they provide one year warranty. But if I contact OnePlus, they cannot find out anything on my phone using IMEI number. They say it's a dummy phone and they do not provide any support at all.
I did contact to OnePlus, and they said I can buy from Austrailia if my friends or family is living there. If I order that way then I'll have to pay to the customs and it's gonna cost me more than $1000 NZD.
Any Solutions...???
netikjoshi98 said:
Hi,
Does anyone know, why OnePlus doesn't ship to New Zealand or How I can buy OnePlus devices with the OnePlus warranty? Because I am in New Zealand and I cannot order OnePlus devices from there website. I have to buy it from local stores and they provide one year warranty. But if I contact OnePlus, they cannot find out anything on my phone using IMEI number. They say it's a dummy phone and they do not provide any support at all.
I did contact to OnePlus, and they said I can buy from Austrailia if my friends or family is living there. If I order that way then I'll have to pay to the customs and it's gonna cost me more than $1000 NZD.
Any Solutions...???
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Your best bet, if you want a decent warranty, would be to wait until someone like PBtech start bringing it to NZ. Since they have a pretty reputable local shop, if any issues crop up, they should sort things out much better than any other parallel import shops. I'm also "very impatiently" waiting for it to come to NZ.
I do not have enough money right now. I had that time. It is available now at http://supero.co.nz/oneplus-5t-64gb-midnight-black/
My OnePlus 5T died recently. Does not turn on or charge. No response when connecting to PC. Out of warranty by 7 days :crying:. My best guess based on what I have read is that the motherboard died. I imported the mobile from the USA, so sending it all the way there for an out of warranty repair is not viable. I am looking to source a used/dead unit with working motherboard. I can arrange international shipping. Any help would be appreciated. :fingers-crossed:
Sorry to read about your misfortune. About the only place you're going to get a main board replaced for a 5T is oneplus, and it will probably cost more than the phone is worth at this point. You could buy a used one on a site like swappa for $350 or so and scavenge yours for spare parts. If it were me, I'd just upgrade to a new phone, and try to sell the dead one for $100 - $150 for the spare parts. Reverse the situation so to speak.
Have you tried to contact the vendor? 7 days past warranty sucks, but maybe someone there might cut you some slack. Worth a shot.
Contacted OnePlus, but they stated it is out of warranty. Pretty useless support.
Not sure what I will get for it locally as it is not officially sold in my country. My plan B is to buy a new OnePlus 6 during my holiday in France next month. The 2 year EU warranty is a lot better than the 1 year in the USA.
Oneplus US or China? I thought in China they will take out of warranty phones for repair, but I could be wrong. Still, probably cost prohibitive.
https://forum.xda-developers.com/showpost.php?p=78907997&postcount=5 See what he's offering.
I have used motherboard. I am in India.
Hi just read your problem about one plus 5t my phone was fall and my screen glass everything got broken. I visit to OnePlus service centre to replace the screen but ask me to pay fortune on it if you didn't buy any phone yet you can have my motherboard I live in India. Also if you willing to sell your phone parts I am happy to buy it. Just let me know you can reply to this mgs or email me.
Sumitsingh247 said:
Hi just read your problem about one plus 5t my phone was fall and my screen glass everything got broken. I visit to OnePlus service centre to replace the screen but ask me to pay fortune on it if you didn't buy any phone yet you can have my motherboard I live in India. Also if you willing to sell your phone parts I am happy to buy it. Just let me know you can reply to this mgs or email me.
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THREAD CLOSED!
XDA Forum Rules (excerpt):
...
7. Do not sell or trade on the forums.
If you wish to advertise a product, simply contact us. We can provide ads but you are not permitted to just post it in the forums. If you do, it will be removed and you're likely to receive a ban.
The buying, selling, trading and / or exchanging of any item is now prohibited on XDA, in any forum or via Private Messages. We now use www.swappa.com
...
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Hello All,
I have S20+ HK version G-SM9860 and the screen is broken and i went to Samsung's service center in egypt to replace it and they said that they didn't support international warranty devices or any device bought from outside Egypt..
Can you help me on how i can get a screen replacement please? as my wedding is next month and i cannot afford buying a new mobile now
You can find a phone repair shop near where you live and take it there for repair.