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I've had my new desire z about 2 weeks now, and am utterly dissapointed by a frankly dreadful battery life.
It's my second DZ, given the original was nicked, but (kicks self) wasn't insured, so was purchased from a supplier that shipped my phone from Hong Kong (I live in UK, and the new phone is an identical model, except for a slight difference in key layout - A2727 I think is model number)
The original phone would give me over two days life with very low use, which i considered to be fair for a decent smart phone.
The new phone barely gives me 10 hours with no use. I've done a couple of tests - unplugged it at 2am, but 8am it's at 30% or lower. This was done with all data connections turned off.
If i leave the new phone to go dead then that's it - it won't charge. The only way i've found to get juice back into the battery is to hold it in my old touch-pro 2 until it's charged enough to charge from the desire.
Last night was the clincher. I've gone out with some friends to the pub. I had a conversation over it, and checked my battery life - 42%. As a last dith effort i factory reset the phone at that point to rule out a mischevious app, and checked - 39%
Within 2 hours, and with no use at all that was down at 8%. In order to avoid the charge issue i cut my losses and turned it off at that point. Once home (oh, about 4 hours later maybe) I was unable to turn it back on. I then left it plugged in overnight, and was still unable to turn it on this morning until i'd done my cross-phone charging trick.
I'm now entirely convinced there's some form of hardware issue at fault here, so i'm wondering if anyone else has had the same problem with this phone before? I see lots of thread regarding poor battery life, but most seem to be solved by turning data off or some rouge app, neither of which are an issue in this case. Also, any hints for making my life easier when I phone HTC tomorrow? I've read elsewhere their support might not be all it should be.
Thanks in advance for any help! I've ready to pull my hair out as what is a fantastic phone otherwise has been completely ruined by this battery issue.
I think you should get a new battery to rule out that the battery itself isn't a problem. I had similar issues with my G1 a while back and it solved a lot of wierd, seemingly unrelated problems. Batteries are pretty cheap online, $15 or so and some are free shipping.
The way that I figured out my battery was toast was by comparing it to other batteries. it had a bulge in the center where it should have been flat. Fingers crossed it isn't hardware.
had already tried a diff battery (did you know you can chew a corner off a touch pro 2 battery and make it fit??) Which i know worked fine in the old nicked dz and imo as i was getting same issue ruled out battery problem.
anyway... phone has now been returned and i'm waiting 2-3 weeks to get it repaired under warranty (though am hoping for complete replacement obviously)
Chewing on batteries has got to get you extra xda brownie points. I'll remember that
Sent from my T-Mobile G2 using XDA App
I'd like to think there was some techincal or engineering skill in there somewhere.
but it was mostly "Well, apart form this nugget of plastic they're the same shape..."
I'm having the exact same problem... When you take you shutdown to recharge a dead battery, does it sometimes try to turn back on? I left my apartment like 30m ago with 100% battery, and I'm at 84% and declining. There's nothing running. And I've replaced the battery, same issue.
I think I might just RMA this one.. seems like an engineering issues.
Edit: I'm the 40 seconds it took me to type this, battery dropped to 82%.
Wanted to bump this post. I've since wiped / reloaded and wiped battery stats. It's still jacked. I think it's an internal electrical thing. Reason is: I'll power down to take the battery out. When I put the other one in, it'll turn back on. Or if I power down to charge, it'll turn back on - plugged in or not. I don't want to deal with the RMA process again, but I think it's my only choice. I've taken two phone calls this AM @ 100%, and it's at 96% now. Drives me insane. Ugh... I'll call TMO. Anyone know if the replacements are still rootable?
So... I had my phone replaced, and it's still doing the horrid battery thing. Flashed CM 7.1 RC3 or w/e the latest is, cycled one battery - and it drops like a stone. I have two chargers (one at work, one at home) and they both charge the phone up to 100%. But it's still losing battery life quicker than I'd like. I used to be able to get a good 18 hours out of this phone. Even with a new battery and a new phone, it's acting up. I'll try to flash an older ROM and see if it's the same thing. I updated to #130 nightly from 7/10. We'll see how it lasts today. But I do remember I had horrible luck with CM's ROM's on my G1. Battery would just drain for no reason. The main process taking up the most battery life is "Cell standby" so I changed to the latest radio - and it still drops. OP - have you figured out your problem? I've removed a ton of apps, and it's still messing up. I listen to music for... 45m in the AM, and I get down to 54%. I've formatted my SD Card as well.. it's driving me insane.
I just flashed CM 7.1 a few days ago and while the ROM is great, it does seem to be a litter harder on my battery than 6.1 was. With light/moderate usage yesterday, I got about 16 hours and that was running the battery almost completely dead. With heavy usage, I get about 10 hours and need a bump charge in the afternoon.
You might want to look into getting a Mugen 1800mah battery. You can get them on Ebay from 35-40 dollars. The seller 'nakedcellphone' is based out of Southern California and another user has confirmed ordering from them and getting a legitimate battery (lots of fakes on Ebay). Either that, or carry a charger with you...
Have you tried using Watchdog to see if there are any 'rogue' apps that are causing the drain by running in the background? What about going to spare parts > battery history > Partial Wake usage? There it will show apps that are draining your battery when you're not 'actively' using your phone. For me, the Android System is the highest drain in that menu. Good luck! Hope some of this helps!
I just checked spare parts, and there's nothing too odd in there. Just my music app. And I've changed that too - thought Winamp was killing me. I'll check Watchdog. This is a brand new OEM battery along with an RMA'd G2. It has to be the OS / Radio or something. I've stripped like every non-essential app too.
Hey guys, just got the phone on Saturday. It's been awesome until today. I noticed it has been draining super fast. I put it on the charger and it would not charge past 89%, and at 89% it said there was 1m left until full. I turned off the phone and let it charge to 100%, but when I turned it on it almost immediately dropped to 90%.
What could be the issue? Do you think a simple factory reset could fix it, or should I take the phone back to Best Buy for a new one?
Edit: using the corded charger that came with the phone
This just started happening to me as well.
My phone will say fully charged, and when I unplug it will immediately drop to ~91-93%. Not sure if it's a faulty battery or what not, as I too have been using the wireless charger and block given to me with the phone.
I'm going to Best Buy during my lunch today to see if they have any idea and will update if there's any useful news.
that is weird. I haven't had the issue on mine, though I only charge with a USB cable (I don't have a wireless pad). From my rooting days, there is a battery config file that remembers things like battery charging history, so a factory reset might be useful, though it's a painful process to get a phone back up and customized fully after a reset.
Hopefully best buy has a better answer...though it might be as simple as replacing the phone, to which a factory reset might have been easier...
Anchor - how is the battery life on your phone?
I think my battery might be a defective one as I can barely get through half of a day with 1 1/2 hours of SOT - and that includes taking several steps to try to maximize battery life.
Just a quick update:
Stopped by Best Buy today and talked to a surprisingly knowledgable Samsung person. He said I'm the second person with an issue like this and believes it's a faulty battery, so they're going to give me a new phone.
To my knowledge this is the only explanation as my battery was lasting half a day.
Same here... I just got this phone yesterday and the battery drains very quick. I will return it and get the htc M9.
millsmillsmills said:
Just a quick update:
Stopped by Best Buy today and talked to a surprisingly knowledgable Samsung person. He said I'm the second person with an issue like this and believes it's a faulty battery, so they're going to give me a new phone.
To my knowledge this is the only explanation as my battery was lasting half a day.
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Final Update: Battery has been much much better on the new phone. Previously I'd be around 50% by lunchtime and today I'm at 85% with nearly the exact same use.
what was your usge in your previous phone?
Sent from my SM-G920P using XDA Free mobile app
All,
Last weekend, I experienced the most unusual occurrences where my Note 7 battery just drained within minutes while at least half full. I was browsing the internet on my phone waiting for a drink. I put the phone down to pick up the drink, and when I went back to the phone, I could not interact with it. I pressed on the power button for a few seconds, nothing. Went back to the car and plugged it up and there it went, it was out of power. I first thought it was weird, cause I could have sworn I had at least 40% batter left. Ok, whatever, that night it happened again. I'm pretty anal about battery power, so I will definitely notice when my battery reaches a low level especially so low that power shuts off.
Ever since the two incidents my phone has been running fine during the week. Just right now, I noticed my battery was at 39%, so I was like ok, let me plug it in and give it some juice before I leave work. I stepped away for a few seconds and come back to my phone and see it at 11%, I was like what?? I unlock my phone, and seeing it go down 10%, 9% while its being charged...I started "close all apps", still going down 8%, I go to settings, "optimize" and optimize all, nothing, 7%, finally drag down notification, close the Tidal app widget, and clear all, think what was left was Good app. 6%....keep watching the battery screen...7%...few seconds more 8%. PHewwww....
WTF was that?? Was it a rogue app that was sucking up the battery? But what triggered it? I checked GSAM battery tracker, Android System at 35% CPU usage 6h 9m, next is Kernel 11% 1h 56m, then Good 5.3% 55m..Instagram 4.9% 52min....
Its happened to me 3x within a week. GSAM is not telling me any info on what is causing this.
Any ideas?
If I were you , I would shut it down and return it .
tossero said:
If I were you , I would shut it down and return it .
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Click to collapse
me too
Sent from my SM-N930F using XDA-Developers mobile app
But from what I just did, to me it's gotta be a rogue app that's causing this or something is going on with the system. I also just wiped cached partition.
Sent from my SM-N930T using Tapatalk
Nutzzer said:
But from what I just did, to me it's gotta be a rogue app that's causing this or something is going on with the system. I also just wiped cached partition.
Sent from my SM-N930T using Tapatalk
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Yes , maybe . Phone freezing and battery rapidly discharging in the actual context doesn't seem good. Be cautious...
Cheers~
Get rid of it ASAP!
When batteries discharge faster than expected they can generate heat, this heat can trigger the bad battery "explosion" we are all fearing.
This sounds like a prime situation. Shut the phone off and leave it off.
Get it replaced ASAP.
you should replace it
this is faulty battery
how long you had it so far
and how was batterg life , lagging , overheating like ?
FAULTY ALERT. do a scratch test and return it! lmao jk. just return it.
I have also had this happen where I check my battery percentage 75% then not a minute late my device is off and wont start up until I plug in a charger and then maybe 5 minutes later it show 30%. Something is really screwed up with the either these batteries or the phones themself. Worst decision ever was to not make the battery user replaceable! My Note 7 is going back once the replacements are available.
laserbiz said:
I have also had this happen where I check my battery percentage 75% then not a minute late my device is off and wont start up until I plug in a charger and then maybe 5 minutes later it show 30%. Something is really screwed up with the either these batteries or the phones themselves. Worst decision ever was to not make the battery user replaceable! My Note 7 is going back once the replacements are available.
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Yup...I don't believe its the battery but something in the OS. I don't really care about removable batteries, but this battery fiasco, the lag, the battery drainage we experiencing...I think I'm done guys. I'm still on the fence, but leaning towards to the Iphone 7 Plus.
I honestly think it's something in the battery. The way they're exploding and the way it randomly drains points to battery issues. Plus if it was a software issue, Samsung would have pushed an update a long time ago. It's much easier to push an update than recall every single phone. I personally think the chemistry in the battery is off, that's why we get random drains and exploding batteries. Regardless, mine is getting exchanged as soon as the replacements are available. Btw, mine has been doing the same thing for the past week, so I know about having 50% or more of battery and it going completely dead. That's can't be because of the software. The phone would get hot if a rogue app was draining that fast. Not to mention I've never seen a rogue app drain a battery instantly...
Sent from my SM-N930T using Tapatalk
This could also be the electronics not accurately determining the batteries voltage. In turn, allowing the battery to charge well above what's safe (3.7v battery charged by a 5v charger)- and if there's one thing you don't do to lithium batteries it's overcharge them.
Phlip00ws6 said:
This could also be the electronics not accurately determining the batteries voltage. In turn, allowing the battery to charge well above what's safe (3.7v battery charged by a 5v charger)- and if there's one thing you don't do to lithium batteries it's overcharge them.
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If the battery is not defective and it's the Power Management Circuit which is problematic, then the risk will even be more disturbing than the idea of having a defective battery. Anyone knows whether the Exynos variant is also using Qualcomm power management IC?
This is the extent of what Samsung is saying:
Based on our investigation, we learned that there was an issue with the battery cell. An overheating of the battery cell occurred when the anode-to-cathode came into contact which is a very rare manufacturing process error."
The leads shorting doesn't represent a problem with the cell - overheating/exploding would be normal in this situation.
Phlip00ws6 said:
This is the extent of what Samsung is saying:
Based on our investigation, we learned that there was an issue with the battery cell. An overheating of the battery cell occurred when the anode-to-cathode came into contact which is a very rare manufacturing process error."
The leads shorting doesn't represent a problem with the cell - overheating/exploding would be normal in this situation.
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You have copy of the full report. I'm interested to read their findings.
Hi, I bought my wife a used 2014 edition some months ago and it seemed to work great but the battery didn't last very long. Recently I started playing a few games on it and realized that the problem was worse than I thought. It would say it was at say 60% but after 5 minutes playing a game it would go into power saving mode and be at around 14%. So I bought a new battery and it does the exact same thing! When I go into the battery setting it doesn't show anything using much power but something drains the battery as soon as you use it for almost anything.
Has anyone seen this before. If it doesn't tell me what app is draining the battery, how can I fix this? thanks
you are preaching to the choir. this is a big problem with these. the batteries are honestly easy enough to change but it is pretty much impossible to find an actual samsung replacement. they are all cheap knock offs that cant handle the voltages of the tablet which causes its own set of problems. I got one and it does help get more out of it but when you do anything too intense especially with less than 60% the thing will just shut off. total bummer. there are a lot of batteries out there just be careful of what you buy. and if you find a good replacement let us know!
I found a thread that seems to attribute this to faulty battery connection to the motherboard and someone who can weld can fix the problem. Has anyone else had success with this? thanks
nate39 said:
Hi, I bought my wife a used 2014 edition some months ago and it seemed to work great but the battery didn't last very long. Recently I started playing a few games on it and realized that the problem was worse than I thought. It would say it was at say 60% but after 5 minutes playing a game it would go into power saving mode and be at around 14%. So I bought a new battery and it does the exact same thing! When I go into the battery setting it doesn't show anything using much power but something drains the battery as soon as you use it for almost anything.
Has anyone seen this before. If it doesn't tell me what app is draining the battery, how can I fix this? thanks
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As graffix31 said, this is a common issue. If you contact Samsung, they should be able to tell you where you can get a direct factory replacement battery (if they are even available still). Other than that, all you can really get is aftermarket ones that, like graffix31 said, can't handle heavy loads. I can vouch for that myself. Replacing my battery was definately an improvement over the old battery. I still have some issues though, but I've found ways to avoid them. If you are rooted, with any cpu management app, you can shut down 1 of the cores and reduce the maximum output of the others. This prevents mine from overloading the battery. It isn't ideal, but it works.
When I got this phone back in October, the battery would last around 25-30+ hours. I would take it off the charger at 6am, and at 10pm it would have around 40% left at least. After the February update, it started to go downhill. By the time Q was released, it was just bad. It's at under 50% now at about 8-9 hours off the charger. By 10pm, it's on battery saver and down to 8-15%. Like, it just went to total sheet. I did go to Q, but the battery life has been about the same.
I haven't installed anything new really. I've even been uninstalling apps to see if anything helps. GSAM battery monitor doesn't show any irregularities in any of the apps I use though. So, I wonder if the battery itself is just crapping out? I use the Pixel stand, and I'm aware wireless charging can degrade a battery quicker, but this is just ridiculous!
Anyone else experiencing this? Did you find a way to fix it?
I'm otherwise going to wait until DP2 to see if that helps, otherwise I am probably going to call Google for a replacement.
Also, I did a factory reset before Q, and that didn't help whatsoever.
Maybe the battery was new at that time so you were getting at 10pm around 40% left at least.
I used to get around 45% left at 05pm, which is about 12 hours from charging before and after q.
In order to avoid disturbance, iam charging it at 06am 100%, then recharging again at 02pm (battery level about 65) so it will stay about 60% at 10pm.
Iam heavy user, screen is on for long time.
I am also using s10+ and mate 20 pro, both have much better batteries.
gettinwicked said:
When I got this phone back in October, the battery would last around 25-30+ hours. I would take it off the charger at 6am, and at 10pm it would have around 40% left at least. After the February update, it started to go downhill. By the time Q was released, it was just bad. It's at under 50% now at about 8-9 hours off the charger. By 10pm, it's on battery saver and down to 8-15%. Like, it just went to total sheet. I did go to Q, but the battery life has been about the same.
I haven't installed anything new really. I've even been uninstalling apps to see if anything helps. GSAM battery monitor doesn't show any irregularities in any of the apps I use though. So, I wonder if the battery itself is just crapping out? I use the Pixel stand, and I'm aware wireless charging can degrade a battery quicker, but this is just ridiculous!
Anyone else experiencing this? Did you find a way to fix it?
I'm otherwise going to wait until DP2 to see if that helps, otherwise I am probably going to call Google for a replacement.
Also, I did a factory reset before Q, and that didn't help whatsoever.
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If you think your battery is already on its way out you can download AccuBattery. Run it through a few charge cycle and it will give you an estimate of the overall health of your battery. This could help you see if your battery has gone bad vs the updates making battery life worse. I'm honestly leaning towards the updates making things worse. You could also have wakelocks that are preventing your device from going into deep sleep as well. If you're rooted Better Battery Stats is a solid app to help you detect any wakelocks that are preventing your device from going into deep sleep. Good luck!
My battery is not good but I wouldn't say its terrible . It drains pretty quick on standby so I turned off AOD. It drains pretty quick too during usage. I don't think it's a hardware problem, more of poor optimisation. I don't think the battery on the next pixels will be much greater even with a 4000 mah battery because Google relies heavily on sending information back to its servers hence data is always working in the background. Ads are starting to pop up everywhere in most of Google's apps if youve noticed.
Curious what would happen if you restrict Android system in battery manager, does anyone know if it's bad in any way?
zetsumeikuro said:
If you think your battery is already on its way out you can download AccuBattery. Run it through a few charge cycle and it will give you an estimate of the overall health of your battery. This could help you see if your battery has gone bad vs the updates making battery life worse. I'm honestly leaning towards the updates making things worse. You could also have wakelocks that are preventing your device from going into deep sleep as well. If you're rooted Better Battery Stats is a solid app to help you detect any wakelocks that are preventing your device from going into deep sleep. Good luck!
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So, I checked out Accubattery, and it shows my battery health at 97%, so, maybe it's not the battery after all. I'm still getting 5+ hours SOT, but I was getting that before while having the battery last WAY longer. I actually called Google, and they want to send me a replacement, but, all my funds are tied up in a home loan, so, I can't do it until we close... End of May I'll have a replacement lol.
Thanks for your suggestion though!
gettinwicked said:
So, I checked out Accubattery, and it shows my battery health at 97%, so, maybe it's not the battery after all. I'm still getting 5+ hours SOT, but I was getting that before while having the battery last WAY longer. I actually called Google, and they want to send me a replacement, but, all my funds are tied up in a home loan, so, I can't do it until we close... End of May I'll have a replacement lol.
Thanks for your suggestion though!
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Good luck! But sounds like you get better battery life than I do overall! I have a brand new device due to warranty circumstances and I have to charge everyday. But I am a power user so it is to be expected, but I was never impressed with the battery life on the XL 3. Overall the 3 XL has very average to subpar battery life. Their refurbished warranty devices are also a gamble, ranging from ones with mechanical defects to large scratches on the screen!
Soo, Digital Wellbeing may be the culprit, at least for me. Uncheck the usage access for DW, then restrict battery and uncheck background data. Let me know if this helps!
I updated to Q beta 3, and my battery life improved, but I then read somewhere that DW might be affecting battery life, so I did the above. Unfortunately, I didn't wait a day or two to see if Q was the reason for better battery life, so, definitely try this and let me know. I went from maybe 15-16 hours of battery life to off the charger at 6:30 and still almost 40% at 10pm. My phone showed the battery would last until about 8:30am when I went to sleep. This is where my phone was when I bought it. Anyway, hope this helps!