Wi-Fi Problems, going nuts over this. - LG G8 Questions & Answers

I love this phone, but it's testing my patience. It keeps dropping wifi and then comes back on. I even made changes to my router setting so it's only on 2.4Ghz, but to no avail. Someone, please help.
Works fine on data

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[Q] Still having wifi issues...

Soooo,... I seem to be able to connect to the wifi everywhere but at home on my linksys 400N. Everything was ok, a couple of hiccups, then things progressively went downhill until last friday then everything went dead with the wifi. Everything says it connects with no issue, says it is connected and doesn't drop but I get no data from surfing. Went to my sister's place in NY, and had no issues with her connection, everything was fine. Things I've done:
- Froze my account.
- switched from wep to wpa to wpa2 to no protection
- currently upgrading to Jugs 4.0 for KL1 will update back *Did not work*
- switched out routers to my old wrt54g
- toggled data packets, airplane mode, turn wifi on/off, jiggled the handle,...
- power cycled everything in the house including the refrigerator,....
- tried setting up a static ip addy
- have no mac filtering
- every other wifi device in the house has no problems.
- update got new sim card and didn't expect anything, but didn't help either.
at best i get a blip of wifi then it goes dead. I'm starting to get stressed. Obviously the phone's wifi works, and i've heard the wrt400n is a little iffy, but is there anything that i have missed?
singled out the router
avoid the wrt400n router. it does not play nice with the t989. soon as i plugged back in the trusty old wrt54g and sorted everything out there were no more issues

WiFi Calling dropping calls...

Ok, it seems for me the issue with wifi calling not working at all is resolved (I always have the "Wifi calling is ready!" notification) but when I receive a WiFi call it will randomly disconnect after a few minutes. Might be 5 min, might be 20, and after that if I or they call back it might disconnect in as little as 2-3 minutes! Doesn't seem to matter if I answer on my handset or my GearS, still always drops in <20 min.
It's not my internet connection dropping, I also have Skype with In/Out running and can place/receive calls on it without any interruptions (on both my N4 and my PC).
Any suggestions?
Phone is 100% stock, not rooted, Android 4.4.4.
Wi-Fi calling was a PITA on KitKat with my Netgear router. Netgear support and DD-WRT forums for my router were both saying to disable the firewall. Forward porting and setting my phone as DMZ with static address didn't help with UDP packets and maintaining a connection.
Lollipop its better and the reason I'm not going back to KitKat but hardly tolerable without root.
I know this doesn't apply to you but with Adaway, I monitored the DNS requests for Wi-Fi calling and whitelisted them. That seemed to help with the Wi-Fi connection list issues. There's webservicesgateway and vowifi dns requests to look for. Didn't post for security concerns.
Yeah, I'm scared to make the jump to lollipop because right now my GearS is working perfectly and I'm scared to change anything major (spent 2 weeks fighting in on the "compatible" SGN2, finally said "screw it, I'm due for an upgrade" and got the SGN4) as Is aid I've not even rooted my SGN4 for fear of 'breaking' my smartwatch...
Router could be the issue, since it's a brand I've never heard of before ("ComTrend") but It's a router/modem combination that my ISP requires so I cant swap it out... may try the suggestions you mentioned, just in case, but not going to hold my breath...
If anyone else has suggestions, please post them. Right now I'm in a situation where I need VoIP (I literally get 0-1 bars reception, so bad that if I answer a call it drops) and to get Skype to work I have to turn off calls comming to my handset (otherwise the Phone App overtakes skype, then drops the instant I answer) which means I miss calls when NOT at home thanks to skype playing poorly with my cellular data... >.<
Off topic: did you consider asking Sprint for an Airave unit? Bad cell signal.
Mine was free to use and got exchanged/upgraded for newer model a couple of times.
I let mine go with Wi-Fi calling because it conflicts. Had to pick one.
I've had two actually. Back when it was amde by Samsung it worked GREAT, (thought they charged me soemthing like $5/month for it) but now the new "Airvana" version has stopped getting a GPS signal... why I cant program it in I dont get (since WiFi calling works with out constant GPS) It's been sitting around gathering dust for a while, I might get it out and try to make it work again, maybe they upgraded their system enough that it wont turn off... or maybe I'll try sticking it in the attic or something... thanks for the suggestion!

WiFi connected-internet unavailble

I have a peculiar WiFi issue in my office where I can connect to the router, however, I immediately receive a message: "internet unavailable". I am using latest stock T-Mobile ROM. 5.01, Build 20E. Other phones have no problem like my Nexus 5 or other people's iphones. Also, I am running a dualboot partition with a nightly on the same phone and it works fine in Cyagenomod.
I've tried this app: WiFi Doctor, and it finally worked until I went out of the office for a few minutes. When I came back I was at square one and what's worse, WiFi Doctor couldn't cure it any longer.
Anyone? Hello? I'm pretty sure there are a few smart people out there.
T-Mobile G3 stock ROM, Android 4.4.2, build D85110m, encountered the same problem in my office. Likewise, no issue with an old Samsung or iPhones.
From what I've manged to find on the internet, IPv6 or the MTU setting might be a contributing factor.
This isn't a fix per se, but voodoo steps of forgetting the network, switching off wifi, switching on wifi, re-connecting to network (staying on the Wi-Fi screen and waiting to see that it connects) works sometimes. Sometimes it fails and tries to re-obtain an ip address and it works after it re-tries several times. All this while I would be on the Wi-Fi screen watching it.
Occasionally, rebooting the phone helped for a while.
All the boxes under Advanced Wi-Fi are unchecked for me.
My G3 is not rooted, so I've not tested to see if disabling IPv6 or changing MTU fixes it. If you (or anybody else) do test it, I'd appreciate it if you could post your results.

WiFi keeps disconnecting and reconnecting.

Title explains most of my issue but whenever I want to do anything on my phone the WiFi always keeps randomly disconnecting and reconnecting on my G4, when i go to my WiFi settings while its disconnected it just says the network is saved and then when i connect to it, it instantly disconnects. If anybody has any solutions its would be gladly appreciated.
I have the same issue. One additional info I have is if I look at wifi immediately when it disconnects, it shows something like "Avoided poor internet connection....." even though signal strength is Excellent. It feels as though LG reduced the threshold of developer options' "Aggressive Wi-Fi to Cellular handover". I have that option OFF.
I recently got a replacement Verizon G4 Hardware rev1 because of the constant horrible Qi Charging meltdowns. My new G4 seems to have a faulty Wifi module or something because my wifi will suddenly just stop working (even though still connected). I also get weird toast messages that is is disconnected/connected, when I am sitting a few feet away from my router.
My router is a newer AC router. The wifi analysis shows me on a good channel. None of my other devices (or previous G4s) have an issue.
I have 2.4 and 5ghz enabled so perhaps it is disconnecting and reconnecting to change bands. I haven't gave it much thought because honestlt I do this crap for work and been lazy. I think there is an option to use 2.4ghz only. That may prevent it bouncing occasionally.
I get the same thing. Very annoying
Sent from my Nexus 7 using Tapatalk
I just noticed this thread. My WiFi seems to get into a state where it does this too. What I've found is
1) it only does it when connected to 2.4Ghz WiFi. If I use my router's 5Ghz network it stays connected. Unfortunately the range of 5Ghz is not good enough for me to use this all the time.
2) it only happens when Bluetooth is enabled. If I disable Bluetooth then my WiFi stays connected. This is annoying to have to do and more of a workaround than a fix.
3) WiFi works perfectly in Safe Mode
I'd be interested to hear if this is the same for others who have this issue too.
Like I said, my phone seems to go through phases when this occurs, then (seemingly randomly) it fixes itself and works for a few days/weeks, but then it happens again. The state change seems to be triggered by installing/uninstalling apps but I can't make this happen at will.
Same issue here, very annoying. All other devices stay connected to WiFi just fine but this LG G4 keeps disconnecting and reconnecting. I have an Asus AC router. The phone is connected to the 2.4 Ghz band. Not sure what to do...the phone just got an update (marshmallow)...the router is updated and working fine with all other devices.
Me too. Even when signal is great. This is terrible.
I know this is a pretty old thread, but I was just having the same issue on my g6. I found that it was because I disabled some of what I thought was just bloatware. By enabling both the LG "SmartWorld" app and the at&t " Smart Limits" app I was able to get my wifi working properly again.
I am not sure which one was the culprit, but I hope this helps anyone else digging back for a solution.

Mesh WiFi issues after latest update

My wife has the S8 and I have the S8+. After the latest update (July 9-10'ish) both of our phones are having problems with our Mesh WiFi, but not our non-Mesh WiFi. We don't have issues with the connectivity to the actual WiFi, that always stays connected, but every few minutes, we'll get an exclamation point next to the WiFi signal meter, and our Internet connectivity drops. When I check WiFi connections during this time, it shows "Internet may not be available". Then, after 1-3 minutes or so, it's working fine again. While this is happening, none of our other devices have any problems with Internet connectivity.
T-Mobile had me boot into Safe Mode, and the problem didn't happen at all in safe mode. So, I did a master rest, and with just factory apps installed, it was happening again. T-Mobile asked me to wipe the cache partition. While trying to boot to that menu, my phone went into a boot loop, then after trying several different button combinations, it just turned off and wouldn't power back on again. So, T-Mobile sent me a replacement. Since receiving the replacement, I have not installed the update, and I have not had the problem on my phone at all. But, there's still my wifes phone. T-Mobile tells me I'm the only one having this problem, so they don't know what the solution is.
Our Mesh WiFI system is fairly new, so I kept the old WiFI active as a fall back option. There are no problems when connecting to that SSID, so I'm thinking the update has caused some issues when jumping between access points on the mesh system. I was also thinking maybe it's a double NAT issue, since my modem doesn't have a true bridge mode option. (My modem hands my mesh WiFi router a 192.168.1.xxx IP, but my devices that connect to the mesh WiFi get a 192.168.0.xxx IP) I tried putting the Mesh WiFi in the DMZ and making sure it gets the public IP. That didn't work. The WiFi manufacturer had me open ports 500 & 4500 to the WiFi router. That didn't work.
Does anyone have any other ideas for me? At the point, T-Mobile is telling me that it's my WiFI because it doesn't happen when connected to the non-mesh WiFi. But, it didn't start happening until the last update, and it's not happening on my replacement phone. We rely very heavily on WiFi calling, so this has been problematic. Obviously I can connect my wife's phone to the old system, but we don't get full coverage in our house from it, which is why we went to a mesh system.
I welcome and appreciate all suggestions.
Thank you
JTB
I have the same problem with my non-mesh Google Wifi router occasionally. it's annoying.
jtbarnes said:
My wife has the S8 and I have the S8+. After the latest update (July 9-10'ish) both of our phones are having problems with our Mesh WiFi, but not our non-Mesh WiFi. We don't have issues with the connectivity to the actual WiFi, that always stays connected, but every few minutes, we'll get an exclamation point next to the WiFi signal meter, and our Internet connectivity drops. When I check WiFi connections during this time, it shows "Internet may not be available". Then, after 1-3 minutes or so, it's working fine again. While this is happening, none of our other devices have any problems with Internet connectivity.
T-Mobile had me boot into Safe Mode, and the problem didn't happen at all in safe mode. So, I did a master rest, and with just factory apps installed, it was happening again. T-Mobile asked me to wipe the cache partition. While trying to boot to that menu, my phone went into a boot loop, then after trying several different button combinations, it just turned off and wouldn't power back on again. So, T-Mobile sent me a replacement. Since receiving the replacement, I have not installed the update, and I have not had the problem on my phone at all. But, there's still my wifes phone. T-Mobile tells me I'm the only one having this problem, so they don't know what the solution is.
Our Mesh WiFI system is fairly new, so I kept the old WiFI active as a fall back option. There are no problems when connecting to that SSID, so I'm thinking the update has caused some issues when jumping between access points on the mesh system. I was also thinking maybe it's a double NAT issue, since my modem doesn't have a true bridge mode option. (My modem hands my mesh WiFi router a 192.168.1.xxx IP, but my devices that connect to the mesh WiFi get a 192.168.0.xxx IP) I tried putting the Mesh WiFi in the DMZ and making sure it gets the public IP. That didn't work. The WiFi manufacturer had me open ports 500 & 4500 to the WiFi router. That didn't work.
Does anyone have any other ideas for me? At the point, T-Mobile is telling me that it's my WiFI because it doesn't happen when connected to the non-mesh WiFi. But, it didn't start happening until the last update, and it's not happening on my replacement phone. We rely very heavily on WiFi calling, so this has been problematic. Obviously I can connect my wife's phone to the old system, but we don't get full coverage in our house from it, which is why we went to a mesh system.
I welcome and appreciate all suggestions.
Thank you
JTB
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Click to collapse
I'm having the same exact problem with my S8+ and my netgear orbi, all was good until about a month ago, and I've tried pretty much everything, and the exclamation point still comes every few minutes. I can't wait to get rid of this phone honestly. And I've had EVERY Samsung phone to date, and this one has given me the most problems by far. I am on my 5th S8+. HURRY NOTE 8!
Running Luma mesh network... Have the same issue on my S8+ after the update...
Definitely due to the update... No issue prior
whelmar said:
Running Luma mesh network... Have the same issue on my S8+ after the update...
Definitely due to the update... No issue prior
Click to expand...
Click to collapse
Had the same issue. Go into developer options and turn on Wi-Fi verbose logging. Fixed it for me. Try it out
jtbarnes said:
My wife has the S8 and I have the S8+. After the latest update (July 9-10'ish) both of our phones are having problems with our Mesh WiFi, but not our non-Mesh WiFi. We don't have issues with the connectivity to the actual WiFi, that always stays connected, but every few minutes, we'll get an exclamation point next to the WiFi signal meter, and our Internet connectivity drops. When I check WiFi connections during this time, it shows "Internet may not be available". Then, after 1-3 minutes or so, it's working fine again. While this is happening, none of our other devices have any problems with Internet connectivity.
T-Mobile had me boot into Safe Mode, and the problem didn't happen at all in safe mode. So, I did a master rest, and with just factory apps installed, it was happening again. T-Mobile asked me to wipe the cache partition. While trying to boot to that menu, my phone went into a boot loop, then after trying several different button combinations, it just turned off and wouldn't power back on again. So, T-Mobile sent me a replacement. Since receiving the replacement, I have not installed the update, and I have not had the problem on my phone at all. But, there's still my wifes phone. T-Mobile tells me I'm the only one having this problem, so they don't know what the solution is.
Our Mesh WiFI system is fairly new, so I kept the old WiFI active as a fall back option. There are no problems when connecting to that SSID, so I'm thinking the update has caused some issues when jumping between access points on the mesh system. I was also thinking maybe it's a double NAT issue, since my modem doesn't have a true bridge mode option. (My modem hands my mesh WiFi router a 192.168.1.xxx IP, but my devices that connect to the mesh WiFi get a 192.168.0.xxx IP) I tried putting the Mesh WiFi in the DMZ and making sure it gets the public IP. That didn't work. The WiFi manufacturer had me open ports 500 & 4500 to the WiFi router. That didn't work.
Does anyone have any other ideas for me? At the point, T-Mobile is telling me that it's my WiFI because it doesn't happen when connected to the non-mesh WiFi. But, it didn't start happening until the last update, and it's not happening on my replacement phone. We rely very heavily on WiFi calling, so this has been problematic. Obviously I can connect my wife's phone to the old system, but we don't get full coverage in our house from it, which is why we went to a mesh system.
I welcome and appreciate all suggestions.
Thank you
JTB
Click to expand...
Click to collapse
Go into developer settings and turn on Wi-Fi verbose logging.
Had same issue and now it's gone. Hope it helps
richieandsandy said:
Go into developer settings and turn on Wi-Fi verbose logging.
Had same issue and now it's gone. Hope it helps
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Click to collapse
Seems to help, thanks!!
richieandsandy said:
Go into developer settings and turn on Wi-Fi verbose logging.
Had same issue and now it's gone. Hope it helps
Click to expand...
Click to collapse
Thank you! I just changed that setting. I really hope that works!
Other fix is enabling guest network on your router. It worked for me with Netgear Orbi.
I have an orbi and the above fix didn't quite fix my troubles. After enabling guest mode, then what? Use guest mode? Or does just the act of enabling guest mode change something? Thanks in advance.
Wi-Fi Verbose Logging
Yep! This is a problem the carries and Samsung have chosen to ignore so far. I have the exact same issue with two S8's in my household. Everything, all devices, LG, Apple, HTC, Google, Amazon, PC's, etc., including the S8's worked on our mesh wifi network until the two S8's took on the latest update. After that point neither S8 device would consistently work properly on the mesh network. While all other devices, including a Note 5 and Samsung Smart TV, among a plethora of other devices, continued to work flawlessly. It is definitely tied to the latest update on the S8 devices. I reset the wifi, the phones, etc., including factory resets but that did not solve the problem. Verizon sent 2 replacement phones and we have not allowed the latest update to load on the phones and the replacement phones are working perfectly! The latest software version that screws up mesh wifi connectivity is: NRD90M.G950USQU1AQG4. Beware. So far, neither Verizon or Samsung will acknowledge the issue. Only after hours of trouble shooting and persistence on my part about this issue being a well documented situation in on-line forums did they respond by saying they found one case similar to mine but they did not see this as a wide spread issue. Well, for anyone with a mesh wifi network, this is a big issue and irritating as heck! Come on Samsung! Own up to the issue, support your customers, and fix the problem. The evidence that there is a problem at this point is pretty convincing. All one has to do is go on-line and search the issue and bam, there it is. All somebody at Samsung has to do is take an S8 load the latest update and try it on a mesh wifi network. Really try it that is... It work at first but as soon as the mesh network moves the device to a channel or frequency that is less congested, the device will lose connectivity. Sometimes it is sporadic but eventually it becomes a more persistent problem to the point of uselessness. Either put out a patch or push out the wifi portion prior update for us to revert back to. Don't call us liars and ignore the issue. Hard to achieve customer loyalty and retention with behavior like that. I've already had to muddle through the Note 7 fiasco with the 3 recalls and final discontinuing of the device itself. Samsung, don't leave me hanging again.
UPDATE:
Turning on the Wi-Fi verbose logging did not solve my issue. It seemed to work at first. However, after a few minutes it said it was no longer connected to the web when trying to load some very common url's. However, this time there is no "!" next to the Wi-Fi signal on the S8. It now just stops working. Wish I hadn't let it update on the replacement phone. Again working just fine before the NRD90M.G950USQU1AQG4 update.
Help....anyone!?
dave812 said:
I have an orbi and the above fix didn't quite fix my troubles. After enabling guest mode, then what? Use guest mode? Or does just the act of enabling guest mode change something? Thanks in advance.
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Click to collapse
After enabling guest-network, forget the main SSID and connect to guest-network. If you "allow guest to see each other..." you will be able to see other devices, like printer, Sonos, Roku, etc.
I tried the fix above and did not work for me either. Going back to login in in guest-network.
You can also see this: https://us.community.samsung.com/t5/forums/v3_1/forumtopicpage/board-id/GS8QA/thread-id/534/page/12

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