I'm having peculiar behavior with frequent reboots on the Fold 3 when it's fully charged and I leave it in a fast charger overnight.
Originally I thought some rogue app or module was misbehaving.
Now I've noticed the reboots only seem to occur when charging. I left it in a high speed charger overnight – it rebooted every cca 40 minutes.
Also, yesterday I had a reboot right after plugging in a powered HDMI monitor hub – before starting Dex. That was a single occurrence – on the charger it keeps rebooting. Tried three different chargers – same behavior.
Now, 6 hours since the morning, not plugged in – no reboot. Can this indicate anything – any ideas anyone?
Try clearing the system cache.
Try a hard reboot (simulates pulling the battery).
Has the OS been upgraded without a factory reset afterwards?
It shouldn't be rebooting by itself. A hardware failure seems most likely explanation.
Overheating will cause a auto shutdown but not a reboot. If it's returnable, do so.
Otherwise it will likely need repair service.
Check
Device Care -> 3-dots -> Automation -> Auto restart at set times
I used this to set the phone to reboot at 3am.
Related
It's been three days since my Galaxy Nexus has been behaving weirdly. It says it's charging when is not connected to the plug or the computer. The battery depletes quickly and when it's low on charge it freezes and reboots indefinitely.
I contacted Samsung's customer service, and they told me that it's a connector issue, but what about the freezes and reboots?
Doesn't look normal at all. Are you running stock? If not what ROM/kernal. Have you messed with any power-saver settings or anything of that nature? Different outlet?
I'm running the 4.0.2 GSM default image from Google, factory settings. I reinstalled the original image because I thougth the issues may be caused by the Manhattan custom rom and Franco's kernel.
The thing is all of this happens after I unplug the phone from the outlet: it says is still charging, even if the battery percentage diminishes. It reboots and goes from 40% charge to 11%, then it goes up to 20%. After that it's all freezes and reboots, until it doesn't power up again.
Pro tip really quick: Power button + Vol down to take a screenshot
Seems like it might be a battery hardware issue?
I'm looking for any ideas for the problem I'm having on my G2. I'm afraid it's a hardware problem and not much I can do about it.
I started having problems after upgrading from CM 7.1 to 7.2, but I don't think it was related to the upgrade. I started having battery draining problems, the phone took forever to get fully charged, and car mode would automatically start sometimes when plugging up or unplugging the charger. I cleaned the usb port with alcohol (with battery removed), let dry, and restarted. Now I don't have the car mode problem and the battery problem is somewhat better.
My problem now is that the phone will just die when I'm using it. Usually when I'm using the browser. I'll be scrolling on a page and the phone will just turn itself off. Like the battery died. I can turn the phone back on and it will start up, get all the way started back up, but while it is still loading the home screen widgets, it will go off again. I can repeat this several times. The only way to recover is to plug in the charger. I don't have to hit the power button again, just plugging in the charger will start up recovery mode automatically, I'll choose reboot and the phone will start normally then and stay on.
The phone never dies when I'm not using it. I'll carry it all day, making phone calls on and off, and it'll stay on with no problem. Mostly, I only have the problem when using the browser. Also had the problem while using my newsreader. Once during playing a game. But if I start up browsing the internet, it doesn't take long before it will turn itself off. A matter of a couple of minutes. I don't have the problem with reading emails with K9. Don't have a problem in downloading from the internet such as podcasts. Don't have a problem in sending text messages. Don't recall it shutting down while using the Facebook app. After putting up with this for a week, some troubleshooting and observations.
I never have this problem if the charger is plugged in. Only when it is running fully from the battery.
I've tried swapping to a different battery.
Turned down the overclocking with no difference.
I've changed to other recoveries, CM 7.2, CM 7.1, a CM 7.1 that I was running in May. No difference.
I've swapped memory cards.
I've reset battery stats.
No difference if running on wifi or just data.
Clearing caches made no difference.
So, I start thinking it must be a hardware problem, but then why does it only crop up when internet browsing. Must be power related since plugging in the charger makes it go away, but why does it not have a problem with using the phone in other ways?
Any suggestions on what I could try?
You could try to see if there is too much voltage drop when you start something power-hungry. Use a battery voltage logger and post the results. Start logging, let the phoneidle for a minute and then start browsing. Even if the phone shut off, the log should still be there after rebooting.
Thanks for the idea. I can't locate a logger that looks like it would work. It would have to capture a quick drop in voltage that is momentary. This problem happens even on a full battery and when the phone come back on (either momentarily or after a recovery reboot) the battery level is unchanged.
You might try as well an other way: first idle, then gradually step up to a more power hungry app to see when the problem actually happens. I have no other ideas...
Make sure that you dont have any contact with the battery and the door.
Normally batteries are covered with an aluminum wrap, and can cause short-cuts with the phone itself.
I searched it for a while with the galilio batteries.
You can try to put some saranhwrap around the battery.
I have the same problem with two different batteries. But I'm ready to try that too.
Battery graph
So here's a graph of my battery status. Long time to charge to 100%. Discharges pretty rapidly. Each downturn ends in the phone turning itself off. Notice that at 7:30 today, it turned itself off, I did a recovery reboot, then noticed it wasn't charging very well (green line turns to blue but doesn't increase), then I did a manual reboot and when the phone restarted, it showed the battery was at 100% charge (from about 60% before the reboot).
What do you think - hardware or software?
oVeRdOsE. said:
Make sure that you dont have any contact with the battery and the door.
Normally batteries are covered with an aluminum wrap, and can cause short-cuts with the phone itself.
I searched it for a while with the galilio batteries.
You can try to put some saranhwrap around the battery.
Click to expand...
Click to collapse
Well, I just took the cover off for awhile and tried it. Played crosswords (Shortz) for awhile with no problems. Started my newsreader (Newsrob) and it shut itself off in about 15 seconds. So, no short to the battery cover.
Same thing is happening to me. I use poweramp or the browser and the G2 just shuts off. Then I restart it and it tells me that the battery is low. Once I shut it down and reboot in recovery and wipe the battery cache it's back to it's normal battery level. I disabled data and set my phone for 2G networks only and it didn't shut off after. I'm assuming this is a wireless issue? I'm running mimicry 1.3.0 on my G2.
Had the same problem. Swapped out batteries and problem gone.
Sent from my HTC Vision using xda app-developers app
Did you swap the battery and immediately have no further problems? I tried swapping my battery already and still have the same problem.
I have had my P607T for a couple of months now. It is box stock no changes. Over the last few weeks I have noticed that it will reboot while using various apps. (Fliipboard, Chrome, Clash of Clans, Papyrus...) They don't seem to all be heavy graphics or network. The only symptom is that the screen starts to flash then "bang" reboot (and trouble rebooting when not plugged in). It would not be too annoying except that it will loose wifi settings and the wallpaper. I have tried different wallpapers (saw a thread blaming the live wallpapers ) Unloaded some apps (had another phone issue with FitBit and HTC blink on my N4). I stay away from CoC (my base has been raided so often now ...). Any thoughts? I am really trying to like this tablet more than my old ASUS Transformer but this reboot and reset wifi is a pain.
Thanks in Advance,
marka
manderson8898 said:
I have had my P607T for a couple of months now. It is box stock no changes. Over the last few weeks I have noticed that it will reboot while using various apps. (Fliipboard, Chrome, Clash of Clans, Papyrus...) They don't seem to all be heavy graphics or network. The only symptom is that the screen starts to flash then "bang" reboot (and trouble rebooting when not plugged in). It would not be too annoying except that it will loose wifi settings and the wallpaper. I have tried different wallpapers (saw a thread blaming the live wallpapers ) Unloaded some apps (had another phone issue with FitBit and HTC blink on my N4). I stay away from CoC (my base has been raided so often now ...). Any thoughts? I am really trying to like this tablet more than my old ASUS Transformer but this reboot and reset wifi is a pain.
Thanks in Advance,
marka
Click to expand...
Click to collapse
Have you tried a factory reset? I'd make tmobile replace it
was hoping to avoid the reset button. Tried it and still giving trouble it rebooted while restoring apps. I bought the tablet on ebay, I don't think TMO will take it back. oh well I'll keep poking about.
thanks,
I experience exactly the same problem since the update to 4.4.2 (kitkat): The screen starts to flash, suddenly the tablet reboots. I tried a factory reset multiple times, also removed the SD card and reflashed the ROM via KIES, nothing helped so far. Also, even when plugged into the outlet for several hours the tablet didn't charge at all (I think it stopped charging when the screen saver kicks in).
A couple of weeks ago I filed a RMA request (my dealer sent the tablet to Samsung), yesterday I got it back. It was charged at 60% and when I plugged it to the outlet it actually charged (even when the screen went off). But after about one hour (the battery was still > 60%) the flashing reappeared and after a while the tablet started to reboot again. Interestingly the battery now showed only 2% and the low battery warning appeared.
I think the problem might occur only when the battery runs low (which happens very fast as something seems to drain the battery), while android still shows a much higher battery level . Never experienced these problems when the tablet was plugged in so far.
Wall-E said:
I experience exactly the same problem since the update to 4.4.2 (kitkat): The screen starts to flash, suddenly the tablet reboots. I tried a factory reset multiple times, also removed the SD card and reflashed the ROM via KIES, nothing helped so far. Also, even when plugged into the outlet for several hours the tablet didn't charge at all (I think it stopped charging when the screen saver kicks in).
A couple of weeks ago I filed a RMA request (my dealer sent the tablet to Samsung), yesterday I got it back. It was charged at 60% and when I plugged it to the outlet it actually charged (even when the screen went off). But after about one hour (the battery was still > 60%) the flashing reappeared and after a while the tablet started to reboot again. Interestingly the battery now showed only 2% and the low battery warning appeared.
I think the problem might occur only when the battery runs low (which happens very fast as something seems to drain the battery), while android still shows a much higher battery level . Never experienced these problems when the tablet was plugged in so far.
Click to expand...
Click to collapse
At least I don't feel so alone with this issue... I have been paying more attention to my build up process since the factory reset. I found, the other night quite by accident, that when I logged in to Twitter the reboot started. So for the next few days I have left Twitter off the machine and it is doing better. I suspect that something is hitting the power drain (like you mention) and that causes it to have problems. In that thought I have also turned off the power saving mode and auto screen now just to add to the list of things I am avoiding.
Rgds,
manderson8898 said:
At least I don't feel so alone with this issue... I have been paying more attention to my build up process since the factory reset. I found, the other night quite by accident, that when I logged in to Twitter the reboot started. So for the next few days I have left Twitter off the machine and it is doing better. I suspect that something is hitting the power drain (like you mention) and that causes it to have problems. In that thought I have also turned off the power saving mode and auto screen now just to add to the list of things I am avoiding.
Rgds,
Click to expand...
Click to collapse
Have you considered rooting and using root apps to stop the apps from being able to do such things?
Hi,
I was having an issue with my phone that many are experiencing, where once under 40%, the phone would randomly shutdown and would not boot until a charger is plugged in.
I've upgraded my WWE phone to Oreo, but the issue still occurred.
However, after upgrading, I performed the battery reset trick and since then the phone shuts down gracefully at 1% as expected. I had done the trick with Nougat previously a few times but it didn't make a difference.
The trick is:
1) Shutdown the phone
2) Plug the charger in
3) Hold the VOLUME UP, VOLUME DOWN and POWER buttons simultaneously for at least 2 mins
It might be a temporary fix, so I'll keep monitoring and update but so far so good.
Battery life is still bad though (max 3hr SOT), but that's down to battery wear I believe.
Hi
I flashed lineage 14.1 OS over the manufacturers stock ROM about 3 weeks ago. The Lineage ROM had issues BUT the battery was still charging normally. (Worth noting that the battery was also charging perfectly fine on when the manufacturers Rom was still installed). Seeing as Lineage 14.1 had a host of other issues, I then flashed AOKP's version of Pie with GAPPS Micro. At first, the battery would charge until 53%. However after it drained to 0%, it has not charged properly since. (6 days or so).
A) Battery is about 6 months old, so relatively new
B) non-charge problem started with installation of AOKP version of Pie
C) I have used a couple of battery health apps,which reveal the following:-
c.1) Battery health is fine
c2) Voltage 3.5V (essentially 0% charge)
c3) amperage averaging around 30mA
c4) Battery Manager and other apps state that the battery is "connected but not able to charge"
D) I have tried deleting the batterystats.bin file, which had no affect
E) I have tried using recalibration apps off Google Play Store with no affect.
F) I have cleaned the USB port and tried different cables, also with no affect.
I'm going to try flash another OS shortly. Other than that my last idea is to purchase a new battery. HOWEVER just thought I'd ask if anyone has any other bright ideas as to what might have happened to a perfectly functional battery? Another thing worth mentioning is that the power button on this device doesn't 'click' anymore. So one cannot feel that the button has been pressed, you have to press harder to ensure that the device powers on. It was like that for a long time before this battery problem started but thought I'd mention it. Can a faulty power button be causing a massive power drain on the battery OR be stopping it from charging?
EDIT - when the phone is off and plugged in to the charger, the battery icon shows it as "charging". However if I leave it for a few hours and switch the phone on again, it still reflects as 0% charged and only switches on with the power cable attached. Also I cannot get into recovery mode, after shutting down, unless I leave the phone plugged in and "charging" for a while. It's like recovery mode needs at least some power from the battery.
Debcal said:
Hi
I flashed lineage 14.1 OS over the manufacturers stock ROM about 3 weeks ago. The Lineage ROM had issues BUT the battery was still charging normally. (Worth noting that the battery was also charging perfectly fine on when the manufacturers Rom was still installed). Seeing as Lineage 14.1 had a host of other issues, I then flashed AOKP's version of Pie with GAPPS Micro. At first, the battery would charge until 53%. However after it drained to 0%, it has not charged properly since. (6 days or so).
A) Battery is about 6 months old, so relatively new
B) non-charge problem started with installation of AOKP version of Pie
C) I have used a couple of battery health apps,which reveal the following:-
c.1) Battery health is fine
c2) Voltage 3.5V (essentially 0% charge)
c3) amperage averaging around 30mA
c4) Battery Manager and other apps state that the battery is "connected but not able to charge"
D) I have tried deleting the batterystats.bin file, which had no affect
E) I have tried using recalibration apps off Google Play Store with no affect.
F) I have cleaned the USB port and tried different cables, also with no affect.
I'm going to try flash another OS shortly. Other than that my last idea is to purchase a new battery. HOWEVER just thought I'd ask if anyone has any other bright ideas as to what might have happened to a perfectly functional battery? Another thing worth mentioning is that the power button on this device doesn't 'click' anymore. So one cannot feel that the button has been pressed, you have to press harder to ensure that the device powers on. It was like that for a long time before this battery problem started but thought I'd mention it. Can a faulty power button be causing a massive power drain on the battery OR be stopping it from charging?
EDIT - when the phone is off and plugged in to the charger, the battery icon shows it as "charging". However if I leave it for a few hours and switch the phone on again, it still reflects as 0% charged and only switches on with the power cable attached. Also I cannot get into recovery mode, after shutting down, unless I leave the phone plugged in and "charging" for a while. It's like recovery mode needs at least some power from the battery.
Click to expand...
Click to collapse
Does anyone know of a battery app/ software that one can run in recovery mode OR prior to booting? I'm wondering if this battery problem is software related or hardware related.
Debcal said:
Does anyone know of a battery app/ software that one can run in recovery mode OR prior to booting? I'm wondering if this battery problem is software related or hardware related.
Click to expand...
Click to collapse
Now, it appears, I cannot even boot into TWRP recovery. I suspect the non-charging battery is the problem.
Debcal said:
Now, it appears, I cannot even boot into TWRP recovery. I suspect the non-charging battery is the problem.
Click to expand...
Click to collapse
You won't believe it!!! After trying every solution known to man, turns out that the battery just doesn't sit snugly in the phone, so it doesn't make good contact. ???*♂??
Charging now that I manually pushed it up against the contacts.