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It seems that the Glide is only an AT&T-branded phone. Has anyone used one with GoPhone? Thought about picking up an unlocked one on eBay but I don't want to encounter the same "Invalid SIM card" issue I encounter when I put my GoPhone SIM card into my unlocked AT&T-sourced Skyrocket. Thanks for any info!
I can't say for certain, but I don't see why not. I use my phone with the T-Mobile monthly 4g plan and everything works fine. I do however, only have an EDGE/2g speed data wise due to the frequencies, but the phone was designed for AT&T so that wouldn't be a problem for you.
narume said:
I can't say for certain, but I don't see why not. I use my phone with the T-Mobile monthly 4g plan and everything works fine. I do however, only have an EDGE/2g speed data wise due to the frequencies, but the phone was designed for AT&T so that wouldn't be a problem for you.
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Appreciate the reply, narume. I think that the issue arises from this:
trinikartel said:
Let me know if you ever get that working.
What i THINK is that any phone that comes out of AT&T's clutches are in their system (both imei and with carrier iq) so once it you pop a sim into it and the information is matched to a device in their system they know what can and can't be allowed for the device. With international devices they don't have those IMEIs (which is why they always want the imei from you so they can match it in their system)
Your note is international...they can't "match or track it" so to their system it's just another random dumb phone
Your skyrocket is a known LTE/HSPA+ device to the system so it says no cheap data for you
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So...assuming that this reasoning is correct, if AT&T knows that it's their phone they will have blocked its IMEI from being able to access data through GoPhone. And I would need 3G access in order to use it on my MicroCell. Anybody...?
Any at&t phones will work on go phone, and you can use a microcell as well, your phone still uses the 3/4G signal to connect for calls and texts. Also to get data to work for pictures, and mms you just need to call them and they will send you the apns, my nephew in law has an atrix 2 on a microcell with pic messaging working great. They also have a solstice 2 (dump phone) on the microcell, both go phones.
Sent from my HTC One X using Tapatalk 2
If you're getting Invalid SIM, you may have a locked SIM card, something AT&T started doing with their prepaid a while back. New prepaid accounts have the SIM locked to the phone it was purchased with for ~3 months, after that I believe you have to either call or visit a store to have the lock removed.
Other than that, there's no reason it shouldn't work, but do remember that AT&T will see it as a smartphone. This means with their new prepaid plans, if you're using the 10 cents a minute plan you'll be unable to use data at all. If you're using one of the flat amounts per month, like the $25 or $50 plans, you'll need to purchase a data package (even though the $50 is SUPPOSED to include unlimited internet, smartphones aren't eligible).
I previously used a Motorola Flipside on AT&T's prepaid, before this change I was using the 10 cents a minute plan, with 1000 texts a month and buying a 500mb data package, then rolling over unused data each month with the 10mb package, and everything worked the same as if I was on postpaid - text, mms, internet, etc.
Thanks all! I'm 1½ months into my prepaid service. I'll check with AT&T after 3 months have passed and see if they can remove the SIM lock.
You might go ahead and call customer service anyway, who knows, you may get lucky. 3 months was what a rep told my friend a year or so ago, but that may have changed or may not have been the rule at all. Alternatively, you can go into a local store and purchase a new sim (or purchase one on ebay) and have them transfer your account over to it, just make sure they give you a regular sim and not a go-phone sim.
I just tested my captivate glide with the sim I was using in my flipside. It seems to read the sim just fine, though obviously I'm not still a prepaid customer so I can't make any real calls with it. I've also used it on a T-Mobile MyTouch 3G that was unlocked, briefly, when I was working on the flipside. Once you have the sim lock removed I expect you'll have no problems using it in any unlocked or AT&T locked phone.
If you use the 50 dollar plan and use the wap.cingular apn it will use data just set that up before you put in your sim, and do call they should unlock it for you, if not tell them you will be going to straight Talk at&t phones work locked on them since it's a part of at&t just ran by walmart.
Sent from my HTC One XL using xda premium
I have two Glides that I activated in June. NEITHER WAS SIM-LOCKED, ever.
Both are the newer 4G SIM, not the older one that says 3G on it. Got em from eBay for about $2.75 each. Both were activated online, about 3 weeks apart.
The first one, I activated with an IMEI of a Glide that broke and was able to use the SIM on a different Glide and other phones, even the Pantech Burst and got 4G. I activated it as 10c plan, then moved it to the $50 unlimited.
The second one was activated with 0000... generic IMEI with the 10c plan, and just like the first one, I was able to use the SIM on any GSM phone I have in the house (and that's quite a few).
APN: wap.cingular - only the name is needed, no userid, etc.
Can't I just use the sim card that came with the box? I'm talking about the Tmo version.
Hello, hopefully I can aid you in some assistance, since I work for a T-Mobile Corporate store.
I'm assuming that you are currently a T-Mobile M4G prepaid customer, and you got a Galaxy Note 2 smartphone, and you want to know if you can/need to use the MicroSIM card which came in the box. The answer is yes. The new MicroSIMs are the updated SIMs, which allows for improved signal (to a degree). You can either call in to customer care via 611 from your handset or1-877-453-1304 from a landline and request a sim change. (then a representative will prompt you to read out the last row of numbers on the card with the letter "F" as the suffix). Or you can stop by in any T-Mobile store and anyone can do it for you. You can even log into your account on tmobile.com and change it yourself using the "change SIM Card" link.
The benefits of the newer version SIM cards allows you to hold much more contacts and other info (such as text msgs). But most of all, you will greatly benefit from improved reception. Your new phone will be able to hold onto signals from towers longer.
Hope this info helps.
BigCountryEd
Sent From A GALAXY Far Far Away...
So Google seems to be having issues with replacement devices or new devices for that matter. I have had two replacements shipped to me both of which cannot be activated on ANY networks. Why? because the IMEI is not in carriers system. I have tried Verizon, T-Mobile, Sprint, Net10 etc... Net10 is my company and they won't activate it because the computer says it can't be. Google has no damn clue what is going on they just keep telling me that it is unlocked and can be activated on any network, and they also said to tell the phone companies to ignore their computers( Yeah like that will happen) I had to argue with them for an hour before they escalated the case. Anyone else had this issue?
same thing happened to me with Verizon. they just activated the sim and then put it in the phone and it worked. this was after a Verizon engineer was on the phone with one of the store workers.
Jmaniac55 said:
I have had two replacements shipped to me both of which cannot be activated on ANY networks. Why? because the IMEI is not in carriers system. I have tried Verizon, T-Mobile, Sprint, Net10 etc...
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Usually this sort of thing can be an issue with CDMA carriers (Verizon, Sprint, US Cellular, etc.), yet Verizon's check can be bypassed, as previously noted. A replacement device on Verizon, or Net10 on Verizon, could be used with the previously-activated sim from the original phone, or by inputting another phone eligible for activation, such as the information from the original phone. I'm not sure why an IMEI would be needed to put the phone on T-Mobile or AT&T, but Google returns posts where T-Mobile customers have input nines instead of the IMEI. If Sprint will not to add it to their database, then that could be an issue with how their system works.
With Sprint I manually added the device to my account. I ended up putting in the IMEI and SIM card number (can't remember the term) into their site and was able to activate it that way.
alluringreality said:
Usually this sort of thing can be an issue with CDMA carriers (Verizon, Sprint, US Cellular, etc.), yet Verizon's check can be bypassed, as previously noted. A replacement device on Verizon, or Net10 on Verizon, could be used with the previously-activated sim from the original phone, or by inputting another phone eligible for activation, such as the information from the original phone. I'm not sure why an IMEI would be needed to put the phone on T-Mobile or AT&T, but Google returns posts where T-Mobile customers have input nines instead of the IMEI. If Sprint will not to add it to their database, then that could be an issue with how their system works.
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So if you already have a previously activated Verizon sim card... It doesn't matter?
Stolen or lost phones. No surprise.
This is very long and I was going to reply to the thread "Unlocked V30 & Verizon... all bands?" but I figured some people would get upset so I gave this it's own thread. If you're trying to bring an LS998 to a non-Sprint carrier this story may be of interest to you.
As expected, despite the previous Verizon agent telling me they have no problem offering me service and sending me a SIM card, I called Verizon (800 225 5499) today and they said won't do it, based on the IMEI of the LS998.
Last time I called ATT prepaid support (800 901 9878) they told me I needed to call regular sales support (888 333 6651) to get a SIM card for prepaid service, which I thought was weird. This time I called the regular number and was told they aren't allowed to send out SIM cards anymore. They said that maybe the prepaid support could do it but regular sales cannot.
So I called ATT prepaid support today and now they've suddenly changed their story too. After waiting 18 minutes to speak to someone, I was told once again that the regular sales department support is the only one who can give me help. I explained that they told me this less than a week ago and just now before I called the prepaid support and now he's telling me prepaid support can't send out SIMs. Why does it even matter by the way? Why can't they all just do it? What a ridiculous and inefficient setup. He told me he's giving me the "online support phone number" instead, since they "told me the wrong information".
As instructed by prepaid support, I called the "online support" number (866 267 4510) and the horrible voice detection failed miserably then hung up on me (I'm actually calling from the internet using a high quality mic so it's even better than what would usually come through a phone line..it even failed several times to understand the word "yes" when given the options of "yes" and "no"). I called it again and wasn't able to speak to anyone because it kept asking for all this nonsense and wouldn't actually let me speak to a real person in any way.. so yeah, that outsourced moron who could barely speak English gave me a useless number, as I expected.
So instead of calling Sales for the 2nd time today and 3rd time this week, I decided to call regular ATT wireless support (800 331 0500). I waited on hold for 17.5 minutes until I was finally able to speak to a person, who I explained to that I just want a nano SIM card. I found out she's from the prepaid support.. so despite calling the regular support number I was sent to the prepaid support, which was probably the reason I was on hold for so long once again. Anyways she told me she could send me a card and when I gave her my number and 4 digit ATT code/password she said I have to go pick it up at a store LOL.
She said I have to go to a "big" store and I asked her to explain herself because that's a subjective term and she asked for my ZIP code. I don't understand this because in 2013 when I first became their customer they were fine sending SIM cards for two phones in the mail and about 2 months ago they were fine sending one out in the mail for someone else (though this was never gone through with) and less than a week ago they told me it was fine too. All of the sudden, it's a big deal and they just can't send SIM cards in the mail? what??
I had already planned to call my local Verizon store and ATT store to see if they could handle this simple task but once she told me that I decided to just accept the SIM she wants to give me. She never asked me for the phone's IMEI but due to the course of the conversation I eventually explained the situation with the phone.
She told me to call Sprint and make sure it's unlocked, which I already planned to do actually. After suggesting I try putting my old SIM in my new phone I explained the old one is a micro and new one is a nano so I told her I might cut it if I can't get them to give me one. She actually said she had done that once; pretty funny.
I called Sprint (888 211 4727) to ask about the phone and make sure it's unlocked. They asked for my number in the automated thing but I pressed "#" as instructed since I don't have one. After speaking to someone finally, they asked for my full name and I only gave my first name and explained that I'm not a customer. I was then asked for my phone number and once again explained I'm not a customer. They asked why I was calling and I explained and after a brief moment on hold was told it's already unlocked. They didn't bother trying to keep me on their network AT ALL, which I was very surprised about. It was the fastest of any call, totaling under 5 minutes where all the others so far have taken me over an hour (mostly due to waiting on hold).
So I called Verizon again (800 922 0204) [wow they have too many support numbers at these places] to ask WHY they won't give me a sim since Sprint says it's unlocked. The sassy black lady had a terrible attitude when she realized I wasn't going to accept "the system says it won't work" because "it isn't compatible with Verizon network" as an answer...after having already explained that it's unlocked by Sprint and it supports the Verizon network. All I did was say "well there has to be a reason it isn't compatible, do you have any information?" and she got an attitude with me. Eventually she told me she'd get me over to tech support so they can look into it if I'd like and I accepted (anything to get away from her + they're probably more knowledgeable about this than the ordinary, lowest tier customer support representative). I was instead sent to an automated system asking for a phone number and got past it eventually and was put on hold once again while I await a new CSR from tech support.
Line quality was horrible and was asked for my first and last name and I explained I'm not a customer and gave my first name. I asked if it's tech support and was told it's new line support.... so that rude lady didn't even transfer me properly. What a surprise. I was given the number to their tech support (866 271 7585, option 2) and then transferred to it by the lady with the poor line quality.
At this point I've been talking with the carriers and waiting on hold for at least 2 hours and on this call with Verizon for 28 minutes... most of it on hold. I heard random voices come through the hold music a few times and just now it happened again and the call was disconnected. Thanks for hanging up on me again, Verizon.
So now I'm calling the Verizon tech support number I was given (866 271 7585) by the last person I spoke with, since I was hung up on. Option 2, which I was told to press is for SPANISH, not anything related to my call... so I pressed 1 (also it makes no sense for an American company to do that. We speak English here). The automated system asked for a phone number and I didn't have one so I just waited and they said the usual about call being monitored/recorded and I'm once again on hold...
This lady was VERY friendly (she sounded a little older) but this was NOT tech support. I explained the entire ordeal to her after she asked what problem I'm experiencing. After I got to the part about why I was trying to reach tech support (their agent told me to) she told me she would actually get me there. So I'm on hold again...
...She came back and asked which phone it is then told me she'd get me straight over to tech support and put me back on hold. She came back once again and asked me for clarification or something and I explained the situation with the LS998 and that it DOES work on the network and Sprint says it IS unlocked so there's no reason for it not to work. It's a matter of it being cheaper than the unlocked one and me choosing to put software on that allows it to take advantage of the available hardware in the phone. She said she was thinking of transferring me to tele-sales but she will bring me to tech support (what? she already said at least two times she would transfer me to tech support... if I ask for tech support - give me tech support. I didn't ask for her opinion on where to transfer me). She's very nice but not very good at transferring customers to where they try to go, it seems.
So I actually got tech support this time. I explained the situation. He seemed from the start like he did have more of an idea what he's talking about. He seemed like he was capable of following along with what I was saying. His initial suggestion was to have a friend or family member on Verizon let me try their SIM in the phone to make sure it works. I explained that's not an option and we had a bit more of a discussion about the topic.
I asked about a real tech support number because the one I was given didn't get me to tech support and he told me it's a queue system and that's why I got customer service instead of real tech support. He said they can only send me a SIM if I have a live account but at the store they can sell one for $10-15 (like Walmart or Sam's Club). A corporate/official store would give it for free. This must be what the ATT lady was referring to earlier...
He said the store would setup the SIM with a dummy phone number to make sure it works then I can port my ATT number over later.
I asked him to check the IMEI to make sure there are no other issues with it (since he may have some kind of superior access or information compared to a tier 1 CSR) and he was checking on it and kept coming back to let me know he's still there and it's taking a moment. Very professional... very satisfied with his attitude.
He said it didn't come up in the system but it should work since the V30 (non-plus) does and reiterated his statement about going to the store and making sure the employee doesn't test it while WiFi is enabled.
It was so refreshing to speak to someone with a powerful enough mind and who was well-spoken and polite.. didn't waste any time and helped me out. It's always better talking to tier 2 and above support with these phone and internet companies...
To sum up these companies:
I don't like T-Mobile and Sprint is merging with them (Sprint wasn't too great for me in the past either). However, when calling to ask about unlock status of the device it was the call with the best line quality and quickest resolution.
ATT's regular numbers have decent line quality usually, but the prepaid line quality is always bad.
Verizon's support often has bad line quality.
The outsourced people who barely speak English at ATT are either useless wastes of my time or incredibly friendly and somewhat helpful.
Verizon has a mixed bag when it comes to politeness of agents.
All of the above companies seem to be convoluted when it comes to giving out SIM cards as well as the system they've setup for contacting them via phone. There's no reason for this to be so complicated.
As expected, Verizon and ATT assured me there'd be no issue with this and there are issues with it.
So far, this entire thing has taken me at least 3 hours of speaking on the phone with mostly ATT and Verizon and I haven't even gone to a store to pick up a SIM yet... more as the story develops...
So now I need to go to my local "big store" (ATT) to get an ATT sim OR just cut my old sim and take the risk of something going wrong. I really want to switch to Verizon but I just paid for ATT a few days ago so I have a month left of that.
For now, I'm waiting on the phone to arrive so I can convert it to a US998. Also considering staying on ATT and just knowing that I can use Verizon later if something goes wrong.
If it doesn't work out I either have to argue with the carriers until they give me what I want, or use an unlocking service (though I'm not sure those are legit/worth it)... or return the phone, which I really don't want to do.
sneak310 said:
A corporate/official store would give it for free. This must be what the ATT lady was referring to earlier...
He said the store would setup the SIM with a dummy phone number to make sure it works then I can port my ATT number over later.
If it doesn't work out I either have to argue with the carriers until they give me what I want, or use an unlocking service (though I'm not sure those are legit/worth it)
Click to expand...
Click to collapse
Nothing to unlock. When you convert LS998 to US998 firmware the phone is carrier unlocked, even if Sprint never unlocked it.
You just need a SIM card.
The only problem you would have is if the IMEI is blacklisted for some reason.
____
I warned you about Verizon -- that you would need something like an original US998, original VS996, or an already-activated Verizon SIM card. . They are very finnicky about phones with Sprint IMEI.
By the way, all AT&T SIM cards are the same. The only difference is internal accounting, whether it's Prepaid or Postpaid. Even with a Prepaid logo on it, it's STILL just a regular AT&T SIM card. You can switch from one to the other without actually changing SIM cards.
Had a friend who bought new Samsung Galaxy phone and they made him sign up with AT&T Postpaid to buy the phone. They wouldn't let him pay in full upfront. Once he signed the contract, he pulled out his credit card, made the full payment to pay off the phone -- then IMMEDIATELY switched to AT&T Prepaid (which is what he really wanted). They never touched his SIM card when they switched him over from Postpaid to Prepaid. And this was back when Prepaid division was confusingly called "GoPhone". STILL the same SIM card.
I have AT&T Prepaid, as do several friends, family members.
ChazzMatt said:
Nothing to unlock. When you convert to US998 firmware the phone is carrier unlocked, even if Sprint never unlocked it.
You just need a SIM card.
The only problem you would have is if the IMEI is blacklisted for some reason.
____
I warned you about Verizon.
By the way, all AT&T SIM cards are the same. The difference is internal accounting, whether it's Prepaid or Postpaid. You can switch from one to the other without changing SIM cards.
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Yeah I only asked him to check the IMEI for that reason you stated.. the blacklisting. They won't just send me a SIM... I have to go physically to a store for some reason instead of having them just mail me one like how I got my SIM from ATT in 2013.
Both Verizon and ATT are giving me identical trouble. They both require me to go to a store to get a SIM card and won't just send me a SIM card and give me service.
Due to the "if it ain't broke" thing, I'll probably just stick with ATT for now so I don't have to end up trying Verizon and liking it less than I used to/less than ATT then ultimately switching back to ATT... plus it should be easier to just get a new SIM instead of having to setup a whole new line of service with a new company... and finally I'm already pretty familiar with how ATT does things.
Phone should arrive on Thursday but Type C cable on Friday so I can probably go to an ATT store over the weekend.
PS - $238 is an amazing price ;D
sneak310 said:
Yeah I only asked him to check the IMEI for that reason you stated.. the blacklisting. They won't just send me a SIM... I have to go physically to a store for some reason instead of having them just mail me one like how I got my SIM from ATT in 2013.
Both Verizon and ATT are giving me identical trouble. They both require me to go to a store to get a SIM card and won't just send me a SIM card and give me service.
Due to the "if it ain't broke" thing, I'll probably just stick with ATT for now so I don't have to end up trying Verizon and liking it less than I used to/less than ATT then ultimately switching back to ATT... plus it should be easier to just get a new SIM instead of having to setup a whole new line of service with a new company... and finally I'm already pretty familiar with how ATT does things.
Phone should arrive on Thursday but Type C cable on Friday so I can probably go to an ATT store over the weekend.
PS - $238 is an amazing price ;D
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Click to collapse
Wal-Mart also has AT&T Prepaid SIMs.
https://www.walmart.com/ip/AT-T-PREPAID-SIM-Starter-Kit/44938608
https://www.walmart.com/ip/AT-T-PREPAID-SIM-Kit/129539926
Sent via open market LG US998 V30/V30+
ChazzMatt said:
Wal-Mart also has AT&T Prepaid SIMs.
https://forum.xda-developers.com/lg-v30/development/us998-lg-v30-us998-us99820a040330-kdz-t3786337
Sent via open market LG US998 V30/V30+
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Yeah and according to these carriers they charge you for it. I'd also rather deal directly with the carrier than some random person at Walmart AND get it for free.
sneak310 said:
Yeah and according to these carriers they charge you for it. I'd also rather deal directly with the carrier than some random person at Walmart AND get it for free.
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Sure, I understand. I also edited to put in the correct link.
You need to go to "corporate" owned AT&T store to get free SIM card. "Franchise" stores, which look almost identical, will charge you.
ChazzMatt said:
Sure, I understand. I also edited to put in the correct link.
You need to go to "corporate" owned AT &T store to get free SIM card. "Franchise" stores, which look almost identical, will charge you.
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Click to collapse
Hah, yea.. I was wondering why you sent me that original link. And yeah, they told me specifically which store is corporate.
So I'm curious to see if you switch to Verizon and your results. I'm currently on Verizon and I'm trying to get a V30+ so if you go with them I'd like to know how it worked out.
Hyperbomb64 said:
So I'm curious to see if you switch to Verizon and your results. I'm currently on Verizon and I'm trying to get a V30+ so if you go with them I'd like to know how it worked out.
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You will have no issues since you have an already-activated Verizon SIM card. Just take your SIM card out, put it in new phone.
ChazzMatt said:
You will have no issues since you have an already-activated Verizon SIM card. Just take your SIM card out, put it in new phone.
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Thanks for the info. Now I just have to actually get the phone and I should be good to go.
ChazzMatt said:
You will have no issues since you have an already-activated Verizon SIM card. Just take your SIM card out, put it in new phone.
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im also on verizon and just got this model online brand new it says its unlocked. do i need to avoid updating it when i get it?
Bamaboi89 said:
im also on verizon and just got this model online brand new it says its unlocked. do i need to avoid updating it when i get it?
Click to expand...
Click to collapse
Yes, don't update when you first get it, as you will possibly making your life harder, by having to downgrade to what you need for bootloader unlock and rooting. You can update after that.
Hyperbomb64 said:
So I'm curious to see if you switch to Verizon and your results. I'm currently on Verizon and I'm trying to get a V30+ so if you go with them I'd like to know how it worked out.
Click to expand...
Click to collapse
I ended up just sticking with ATT for now. Mostly one of those "if it ain't broke" things. I also realized (once I got to the ATT store) that I actually already HAD a nano SIM in my Nexus 5 with a converter. It was 2013 when I put that SIM in and I haven't messed with it so I completely forgot.
I'm looking to get a Note 10+ phone that can be bootloader unlocked & rooted, but I'm tied to Verizon.
Anyone using either the N976F or N975F on VZW? Any issues or tricks in order to get them to accept something other than the "V" variant that is locked down and may never have root?
Trying to figure out which of these 3 Note 10+ phone variants to go with:
N975F
N976F
N9750/DS
TIA.
UPDATE: Not officially, but it seems possible. Keep reading below for my experience...
I'm on the n9750 on Verizon and it seems to be working well. I just got it so I haven't got to fully test quite yet.
Just for reference, I wanted to post this for others since I wasn't able to find true compatibility details other than VZW's ironfisted "certified" devices (ie the locked SM-N975U):
I recently purchased a Samsung Note 10+ (SM-N975F/DS) international variant online, and was able to get successfully attached to my VZW account. I have a grandfathered unlimited data plan, and was replacing an existing phone on my account.
Here's how it went down:
Initially when I tried to activate and attach the N10+ to my account via VZW website, it told me the phone couldn't be registered on their network.
Took my phone to a local VZW store.
Told the rep I bought a new phone and needed it attached to my account.
He validated my account details (he never asked for the IMEI of my new phone) & grabbed a new sim card, did his thing on the VZW tablet terminal and then popped the sim into my new phone.
At this point, the LTE data worked almost immediately, however the voice calling didn't work. Test calls just failed and quickly exited the phone app saying call failed/ended.
He said wait a couple minutes, sometimes it takes a bit, so we did. I think we also rebooted too. He was checking various things on my phone and the account.
He noticed that the VZW system said my phone couldn't be used on their network, but said there was something he could try...
He took the sim out of my phone and popped it into his already activated VZW phone. After a maybe 30 seconds, he made a test voice call, and it worked (my sim, his phone)
Then we swapped my newly activated sim back into my new phone and after about 30 seconds, I had both LTE data (as before) and now also had voice calling. A quick test call from my phone confirmed and I was good to go!
Obviously, YMMV, but it can be done, you just might need to find a VZW rep that is helpful and willing to go the extra mile to get the international version (SM-N975F/DS) activated onto the Verizon network.