Develop Bugs

Can not download apps from Google Play due to error 921

Hello,
I have been having this issue for over a week now, I can't download any apps. I am on ICS 4.0.4 which I received through official Google update. The problem did start after the update. Attached is a screenshot of the error I receive when attempting to download Angry Birds Space. It says
"Angry Birds Space" could not be downloaded due to an error. (921)
I have Googled the error and people have suggested that clearing 'Google Services Framework' and 'Google Play' data + cache then restarting has resolved the issue for them. I have tried this many times to no avail. Others are saying that the error is at Google's side and should rectify itself, but a week with the error is excessive.
I am newish to Android and am not looking to flash a custom ROM at the moment. But if that's what needs to be done then I will give it a shot. I'm just not sure if that would even fix the issue.
Please help!

This problem happened to me too right after updating to 4.0.4. (stock).
I am sure it's on Google's side because I resolved mine through contacting Google support with detailed description of my problem. They said they recently had some problems causing this to happen and they resolved it remotely. Now I am able to update/download with no problems at all.

cipheruin said:
Ths problem happened to me too right after updating to 4.0.4. (Stock).
I am sure it's on Google's side because I resolved mine through contacting Google support with detailed description of my problem. They said they recently had some problems causing this to happen and they resolved it remotely. Now I am able to update/download with no problems at all.
Click to expand...
Click to collapse
Alright, do you happen to have the URL to Google Support?

If deleting data and cache of the Market/Play Store App doesn't help, try deleting and re-adding your Gmail Account.

gokpog said:
If deleting data and cache of the Market/Play Store App doesn't help, try deleting and re-adding your Gmail Account.
Click to expand...
Click to collapse
That did it! I can now download apps again! Thank you very much.

I'm not really sure if this works for everybody but adding a second gmail account solved the issue for me.

Try reinstalling the Google play store apk. I'll shoot you the latest if you need it
Sent from my i9250 [GSM) Galaxy Nexus

Not only 4.04
I'm on stock 4.02 and I have the same problem - error 921 during updating, so I can't update anything That's Google Play problem, I suppose.

gokpog said:
If deleting data and cache of the Market/Play Store App doesn't help, try deleting and re-adding your Gmail Account.
Click to expand...
Click to collapse
+1 but also before deleting and re-adding your gmail account also clear data and cache from googleservicesframework.apk

I've had this problem 2-3 times before, you just clear data and cache for Google Play and for Google Services Framework, reboot and you should be good to go. I've never needed to remove and re-add my google account

jericho7 said:
I've had this problem 2-3 times before, you just clear data and cache for Google Play and for Google Services Framework, reboot and you should be good to go. I've never needed to remove and re-add my google account
Click to expand...
Click to collapse
sometime it wasn't enough and re-adding your gmail account solved it ... i think i has to do with the automatic downloading of apps when your first flash a new rom (after a complete wipe)

Worked, thanks very much!

[Q] keyboard, play store etc won't work on CM12

Hello, I just updated to CM12.1-20150503-NIGHTLY, at first it just spammed; Gmail has stopped working and YouTube has stopped working constantly, then I force stopped them and both the play store and my keyboard won't work now. When I open up Play store it says, check your connection and try again. Even though I have wifi and internet works and all. Please help

vikke1234 said:
Hello, I just updated to CM12.1-20150503-NIGHTLY, at first it just spammed; Gmail has stopped working and YouTube has stopped working constantly, then I force stopped them and both the play store and my keyboard won't work now. When I open up Play store it says, check your connection and try again. Even though I have wifi and internet works and all. Please help
Click to expand...
Click to collapse
Its a problem with Google Services Framework. This problem was widely reported in the official CM12 thread for LG G3
All i can suggest is trying clearing data for google services framework and if it still continues to not work, trying doing a fresh install

itsbighead said:
Its a problem with Google Services Framework. This problem was widely reported in the official CM12 thread for LG G3
All i can suggest is trying clearing data for google services framework and if it still continues to not work, trying doing a fresh install
Click to expand...
Click to collapse
Oh, and how do I fix it? or is it possible?

vikke1234 said:
Oh, and how do I fix it? or is it possible?
Click to expand...
Click to collapse
clearing data for google services framework and if it still continues to not work, trying doing a fresh install

itsbighead said:
clearing data for google services framework and if it still continues to not work, trying doing a fresh install
Click to expand...
Click to collapse
How do I do that? Is it google play services or google play store?

itsbighead said:
clearing data for google services framework and if it still continues to not work, trying doing a fresh install
Click to expand...
Click to collapse
and with fresh install, do I wipe everything and then flash it again?

Problem with Google Play store app - insta-quiting all the time.

I have a problem with Google Play store app - every time I click on icon it starts and quit instantly with message "Google Play has been closed" (no other info what was wrong). It's newest version available.
I've tried many things:
- reinstalling the app (turning off to uninstall any updates) and reapplying update.
- clearing cache of app
- clearing cache for Google Play services for Instant Apps and Google Play Services
- clearing Data of store app.
Only two (first and last) gave temporary results for the first start - after that I can use app normally, but just after quitting problem is always back until I don't clean Data in Settings/Apps/Memory. I don't want to do factory reset, but it's kinda annoying. Something is loading/changing in app data after the initial start, that results in problem with starting again. Thanks for help in advance...

Uninstall Play store updates, clear data of Google play services for instant apps and perform a wipe cache after that.
Open the app and try if it works.

Yash24 said:
Uninstall Play store updates, clear data of Google play services for instant apps and perform a wipe cache after that.
Open the app and try if it works.
Click to expand...
Click to collapse
Can you precise "and perform a wipe cache" - did you mean wiping cache in the 'Google Play' store app or 'Google play Services for instant apps' app or device cache in recovery mode?

Baronik said:
Can you precise "and perform a wipe cache" - did you mean wiping cache in the 'Google Play' store app or 'Google play Services for instant apps' app or device cache in recovery mode?
Click to expand...
Click to collapse
First uninstall playstore updates then clear cache of the app "Playservices instant apps" and then perform wipe cache via recovery.

Didnt helped - first start, with "old" version is ok, after closing the app and reopening its quit again ?

Could be problem with Google play app. Couple of days ago, I've noticed that sometimes is not showing updates for installed apps. Force stopping usually helps.
Sent from my XT1635-02 using Tapatalk

Zeljko1234 said:
Force stopping usually helps.
Sent from my XT1635-02 using Tapatalk
Click to expand...
Click to collapse
Not for me - force stopping didn't changed anything - still quitting all the time.

Baronik said:
Not for me - force stopping didn't changed anything - still quitting all the time.
Click to expand...
Click to collapse
Baronik, please check if you are using latest google play service, 8.1.29 at least. I had the same issue last week. I made even factory reset without lack. Then I found this suggestion on Lenovo forum for Moto Z and verified that I used outdated version 8.0.X. When I tried update it I received notification I use latest version. I was singed to google play service beta program so I unsubscribe it, and done factory reset one more time. After restart 8.1.31 version has been installed. You can try to uninstall updates for google play store first.

MrMike01 said:
Baronik, please check if you are using latest google play service, 8.1.29 at least. I had the same issue last week. I made even factory reset without lack. Then I found this suggestion on Lenovo forum for Moto Z and verified that I used outdated version 8.0.X. When I tried update it I received notification I use latest version. I was singed to google play service beta program so I unsubscribe it, and done factory reset one more time. After restart 8.1.31 version has been installed. You can try to uninstall updates for google play store first.
Click to expand...
Click to collapse
I'm not sure about app you're talking about - I got 3 apps "connected" with store:
- Google Play store - version 8.0.73
- Google Play Services - version 11.3.02
- Google Play services for Instant Apps - version 1.19
I've been uninstalling store few times with a hope, that phone will update to newest version. Looks like 8.0.73 is newest my phone can install automatically. Any trustful source for 8.1.29 version to manually install? I really don't want to do factory reset...

Problem SOLVED - I've just installed 8.1.29 version of Google Play store app from APK-mirror and everything is ok for now. I can start app, close it and start again with no problems. Thanks for suggestion about version - I was more than sure, that phone will always install newest store app, but that wasn't true.

Play store not showing downloaded apps under My apps section

Hello
My play store app is not showing downloaded apps under My apps section. I am unable to check updates and apps.
My phone is rooted with Magisk.
Pixel 2 XL
Please let me know how to fix.
I have already cleared data and cache from settings.
Thanks

navi_j said:
Hello
My play store app is not showing downloaded apps under My apps section. I am unable to check updates and apps.
My phone is rooted with Magisk.
Pixel 2 XL
Please let me know how to fix.
I have already cleared data and cache from settings.
Thanks
Click to expand...
Click to collapse
Looks like your Play Store is uncertified. Clear data and cache for Play Store and try hiding Play Store in Magisk then reboot. Hopefully that solves the issue.

Same thing happened to me a few days ago. Clearing cache/data didn't work. What did work was disabling the app (it uninstalls updates and reverts it back to the factory version), then re-enable and you should be good to go.
I've hidden it in Magisk but I still get uncertified; doesn't bother me though since everything seems to be working normally as far as I can tell.

rickysidhu_ said:
Same thing happened to me a few days ago. Clearing cache/data didn't work. What did work was disabling the app (it uninstalls updates and reverts it back to the factory version), then re-enable and you should be good to go.
I've hidden it in Magisk but I still get uncertified; doesn't bother me though since everything seems to be working normally as far as I can tell.
Click to expand...
Click to collapse
You sir are a saviour! i was facing the same issue and had tried a lot of stuff like deleting cache/data of the play store, removing and adding the Google account but nothing worked. I disabled and reenabled the Play store and its perfect now (on Android P DP4)!

Playstore Not Certified - question...

Ok, so I have a newish Pixel 2 XL that has the bootloader unlocked, but completely stock Android Pie.
Is their any way to get my device Certified??, or do I have to just lock the bootloader or install magisk (which I don't want to do either)...
Things like Netflix (won't show up in Playstore) and Google Pay won't work, and I'm guessing it's because the Play Store says 'device is not certified'. I sideloaded Netflix, so it's really just Google Pay that I want to get working. So far, I have:
Disabled USB Debugging and Developer options
cleared storage, cache etc in all Play store apps and/or services
added device id to Android's Certification page @ google.com/android/uncertified
Ran the *#*#checkin#*# command
Even removed both google accounts, re-added them and then did a factory reset.

Try to clear data for the play store and see if that helps. I'm rooted with magisk, and this worked for me

Yes, try clearing playstore cache/data and reboot...

galaxys said:
Yes, try clearing playstore cache/data and reboot...
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Click to collapse
sorry guys, I did clear data and cache from playstore.
rebooted. still no go.
Can I ask, does anyone have their Playstore Certified without being rooted and bootloader unlocked?

Do this
https://forum.xda-developers.com/pixel-2-xl/help/google-pay-issue-t3810129
It works, sometimes it takes a bit after reboot