USB-C 3.5mm jack adapter call with Sony WH1000XM3 - Razer Phone Questions & Answers

My USB-C 3.5mm jack adapter that was included with my Razer Phone won't work with my Sony WH1000XM3 in a call.
All other sounds like ringtones, movies, music or Youtube work.
But whenever I call or get a call I get the following results:
The adapter works with a normal (in ear) headset on my Razer Phone.
The adapter works with the Sony WH1000XM3 on a Pixel 3A.
But it won't work with the Sony headset on my Razer Phone.
Anybody knows what could be the problem?

I've tested some more.
If I start a phonecall with another headset plugged into the USB-C converter I have call audio.
If I switch the headset to my Sony WH1000XM3 during the call, than the call audio works.
But if I hang up and start a new call, the call audio will be gone again.
So it seems like the phone doesn't recognize the Sony headset and doesn't switch the call audio to it.
I'm gonna try to find a cable with three rings on it to use with the Sony. Maybe that'll work.
- Edit -
I've tested with some other headphones without a mic and they also don't have call audio. It seems that the phone doesn't recognize the headphones.
The Pixel 3A does recognize all headsets (with and without mic) when connected via the Razer dongle.
- Edit 2 -
I received my mic/headset cables.
I connected my Sony headset with that cable directly to the dongle.
Now the phone recognizes the headset and sends the call audio to the headset. But the mic is still deactivated.
On the Pixel 3A the mic of the phone keeps working, even though I have the dongle with the headset connected.
I haven't tried a full reset of the phone yet, because I don't want to spend another weekend reinstalling, setting up and restoring backups.
As a last resort, I will try that.
Sent a mail to Razer last week. No answer yet.

Related

Splitting sound function - Bluetooth and USB headset

Hi all,
Have any of the Hermes Guru's out there worked out if Bluetooth and USB headsets can be used at the same time.
What I am trying to achieve is for the phone sound - ie incomming calls etc to be routed to the bluetooth pairing and for the other sounds, such as my gps, music and other sounds to continue to be routed via the mini USB port, either for headphones or lineout.
Is this possible? Would this be a registry setting? Is all sound handled in the same way, or is it possible to determine the phone sounds against all others.
Thanks in advance
Adam
does anyone have any ideas?
When in my car, I have the usb port plugged in to a 3.5 adapter and into my car stereo. I also have a BT headset turned on and on my ear. While listening to MP3s, if the phone rings, the mp3 player on the phone stops playing and it displayes the caller ID. If I push the button on the headset, I get the phone call on the BT. When I am done, the mp3 starts again through the usb.
thanks
Awesome yatrg, that was exactly what im trying to do. I can buy an aux input for my car and run it off the mini-usb to 3.5mm adaptor and can also get a parrot bluetooth to handle the phone call.
Cheers mate
Adam

Problem using the Audio Adapter with a headset

I wonder if others are having this problem. I like to use my set of headphones with a mic using the audio adapter. When I plug it in it works fine. Now, when I unplug it and try to use the phone as normal I can't hear the person on the other line but they can hear me. When I plug the audio adapter with the headset I can hear them but they can't hear me unless i speak to the phone's microphone. It seems that plugging in the headset with the audio adapter "crosses some wires" between the headset and microphone. Using the Speaker and speakerphone works as normal. The only to resolve this so far for me has been to reflash the phone.
I have a T-Mobile Touch Pro 2 with the latest Energy Leo Rom. Anybody else having the same problem?
nightryder21 said:
I wonder if others are having this problem. I like to use my set of headphones with a mic using the audio adapter. When I plug it in it works fine. Now, when I unplug it and try to use the phone as normal I can't hear the person on the other line but they can hear me. When I plug the audio adapter with the headset I can hear them but they can't hear me unless i speak to the phone's microphone. It seems that plugging in the headset with the audio adapter "crosses some wires" between the headset and microphone. Using the Speaker and speakerphone works as normal. The only to resolve this so far for me has been to reflash the phone.
I have a T-Mobile Touch Pro 2 with the latest Energy Leo Rom. Anybody else having the same problem?
Click to expand...
Click to collapse
the adaptor does not work with headsets with microphones, it is only for listening (I am guessing). if I did not know any better, It is a hardware thingy (adaptor is not supported) not a software
UPDATE:
Stereo Headset Adapter - HTC extUSB
Use this adapter to convert the HTC extUSB socket to support any 3.5mm stereo headphones.
Note: The adapter supports audio only and does not have a hangup / answer function.
Click to expand...
Click to collapse
Same, But Different...Bluetooth
I have had the unfortunate necessity to hard reset several times recently. This has been due to a similar problem as you are describing, however I was using an A2DP bluetooth headset. I listen to audio books while working, and it works great. Previously, I have always had it switch over to handsfree for phone conversations when a phone call comes in, then it switches back to stereo for listening. I have recently had it completely disable any audio, both incoming and outgoing during calls. It will switch back to the stereo function, and I can listen to my audio, but it will not work for phone functions. I have tried everything (reset bluetooth, unpair/repair, uninstall audiopara, softreset, disable/enable phone, etc.) to restore the functionality, with no luck. Hard reset seems to be the only solution so far.
I don't know if this is related to your problem, but I will be troubleshooting and will let you know what I discover (if anything).
The headset works when you first plug it in. Works perfect actually. It's when you unplug it things get crossed and nothing works right again except the speakerphone.
Have you noticed any difference in effect by differentiating the way you unplug the headset, ie, unplug headphones from adapter, then unplug adapter; unplug adapter with headphones plugged into adapter?
Just a suggestion, but I don't know if it will make a difference.

usb port audio question

I know the "headphone jack" on my phone isn't functional and that I have to get a usb adapter. My questions is if I connect the
audio to my car stereo through aux input (already used with an older ipod) plugged into this adapter and I'm playing music what
happens if a call comes in? Do I have to unplug the cable and then accept the call.
A 2nd question I have is that when I receive a call it only rings once, is there a setting so it will continue ringing?
Thanks
Chris
PS bought another TP2 for my mother, just waiting for FRX07 to be released.
Thanks for the great upgrade fron WinMo!
fastscirocco said:
I know the "headphone jack" on my phone isn't functional and that I have to get a usb adapter. My questions is if I connect the
audio to my car stereo through aux input (already used with an older ipod) plugged into this adapter and I'm playing music what
happens if a call comes in? Do I have to unplug the cable and then accept the call.
A 2nd question I have is that when I receive a call it only rings once, is there a setting so it will continue ringing?
Thanks
Chris
PS bought another TP2 for my mother, just waiting for FRX07 to be released.
Thanks for the great upgrade fron WinMo!
Click to expand...
Click to collapse
Well I believe you could leave it plugged in, but I'm not certain the mic would work correctly... The speakerphone audio should play thru your car speakers tho. I'll have to try that.
As for the ringing, that's odd - have you tried different ringtones? I certainly have issues answering calls at times, but when it does ring it rings until the call goes to voicemail.
Also, not sure this is ready yet for your mom . My mom has a TP2, and I would not install it on her phone yet! I would like to think one day it will be usable enough for all to enjoy.

Using Audio out jack and Bluetooth at the same time causes problems...any solution

Anyone have a solution for this one?
I have a 2008 car with factory installed Bluetooth phone interface. The Bluetooth is ONLY for the phone, not music. The car also has an aux in jack for the stereo. (Know where I'm going with this yet)?
Yesterday I was listening to music using the 3.5 mm jack on the phone, and it was also connected by Bluetooth to the car's phone interface. A call came in. The stereo automatically muted like it should but when I answered the phone I couldn't hear anybody there. After 30 seconds or so I hung up.
Then it dawned on me, with something plugged into the 3.5 mm jack, the phone audio may have been routed through that jack instead of Bluetooth. BUT the car assumes that when a call comes in you want the stereo muted so it kills audio from everywhere except Bluetooth. I suppose I could have reached over and unplugged the 3.5 mm jack, but that's inconvenient when I'm driving.
So, the question is, is there any way to set up the phone to always route phone call audio through Bluetooth when Bluetooth is connected?
I have the same issue.
I listen to music in my car via a cable from the headphone jack to my car stereo's aux in. If I get a call over bluetooth, I can't hear anything. If I unplug the cable on the phone side, I can hear the person on my car speakers, and the caller can hear me via the car's mic.
Are you using the stock firmware or a custom ROM? If it isn't a problem on a custom ROM then perhaps it can be fixed. It's very annoying -- my 3-year-old HTC Hero could do this, why can't the S3?
I was told by someone with a different version of the S3 (an international one) that this isn't an issue on their phone.
I'd love to find this out while I still have time to return the phone.
I'm going to try building a "car adapter cable" that feeds audio out the USB port to see if that works, Instructions are in this thread:
http://forum.xda-developers.com/showthread.php?t=1395173
That could be one option. Still seems pretty lame that we have to come up with workarounds for this pretty basic problem.
And I'd love to hear from someone running a custom ROM to try and figure out if it's a hardware or a software issue.

Aux cable to Car audio issue resolved

Not sure if this has been covered or not, but I recently found that a cheap AUX cable plugged into my headphone jack and into my car AUX jack didn't produce any music through my car speakers
The car "recognized" the phone and went into AUX mode, but the phone didn't recognize the car and produced sound from the phne external speaker.
I found some threads somewhere that talked about cables and impedance, but I found an easy fix: Force headset mode.
There seem to be lots of apps that will toggle your phone to force it in and out of headset mode. I picked one at random from the googleplay store which allowed me to create a widget that toggles forced headset on and off (toggleheadset2 by ddubtech.com).
I also use a Garmin Nuvi 660 as a bluetooth speaker.
When my phone is connected to the Nuvi via bluetooth I can make and receive calls through the Nuvi. When I toggle the forced headset mode on and plug into the car AUX port, I can listen to music using the car audio.
I wasn't sure what would happen if you had somthing plugged into the headset jack of the phone, but also had a bluetooth connection to a mic and speakers (the Nuvi). Turns out they work together smoothly; music through AUX pauses when an incomming call starts, then switches automatically to the Nuvi mic and speakers for the duration of the call, then automatically switches back to playing music through the car AUX audio.

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