Need help with battery - Samsung Galaxy S9 Questions & Answers

So recently my device was overheating, to my bad, I was using it near water. So somehow the water got inside.. I could see water moisture on the front cam and rear cam..after a few minutes the device was completely dead ...so I took it to the service center and they quoted me 120BD approx 300$. So for 330$, I could get a new s9 and cause of that I did get it repaired. And they did close the back cover so I could see the swollen battery.
After few weeks tried charging my device and the device booted up. Everything was working fine except for the battery backup. The phone is shutting down at 80%..after resetting it could be used around 50%.
So the faulty part must the battery or is it cause of something else?.
And right now I'm not in the place which I brought so called the local service center..they quoted 3000 INR(40USD) but the thing is that there won't be any warranty for the replaced product.

TechnoBOY* said:
So recently my device was overheating, to my bad, I was using it near water. So somehow the water got inside.. I could see water moisture on the front cam and rear cam..after a few minutes the device was completely dead ...so I took it to the service center and they quoted me 120BD approx 300$. So for 330$, I could get a new s9 and cause of that I did get it repaired. And they did close the back cover so I could see the swollen battery.
After few weeks tried charging my device and the device booted up. Everything was working fine except for the battery backup. The phone is shutting down at 80%..after resetting it could be used around 50%.
So the faulty part must the battery or is it cause of something else?.
And right now I'm not in the place which I brought so called the local service center..they quoted 3000 INR(40USD) but the thing is that there won't be any warranty for the replaced product.
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Buy a battery and install it. It's not hard. Google and youtube
Your device has been wet Inside. The warrant is already gone. and how can you expect some one to warranty a water damaged device lol

TheMadScientist said:
Buy a battery and install it. It's not hard. Google and youtube
Your device has been wet Inside. The warrant is already gone. and how can you expect some one to warranty a water damaged device lol
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No no I'm not asking warranty for the water damaged product..just for the replaced product..

Related

[Q] Missing Water Damage Sticker

I have 3 s3's on my account. I have had intermittent problems with 1 of them lately. It would not charge. No matter what cords I used even swapping out the battery with another s3 this one phone would not charge. So for a day I just charged up my battery in one of the other s3's and swapped it back and forth. When plugged in it would show it was charging but it could sit all nite and % would go down. Well I was cleaning the battery connectors with a q-tip and some alcohol trying to figure out if maybe it was some sort of connection issue. In doing so I touched the water damage sticker with the qtip thats on the phone under battery. It slightly changed the color. I wasnt sure what it looked like before so I checked my other s3 and it had no sticker in that spot. Had the little square outline where it would go but no sticker. I purchased this phone brand new so I know it was simply not there to start. My question is this. Due to my problem with charging Samsung is covering the cost to send it in for repair/replace. I know it never had water damage and any hidden stickers inside the phone will back that up. But my worry is because of the slight change in color from q-tip alcohol would I be better off just removing it like my other s3? I know some people say that the removal of those stickers voids warranty but that would tick me off seeing how if I ever have a problem with my other one that never had the sticker they would void it.
EDIT: I should also add that after a day the phone started charging again fine. This has now happened 3 times. Will work fine for a few weeks then all sudden the no charge issue comes up again. Then going away on its own. I just dont want to keep going like this and have one day after warranty is up it not charge again.
my sprint gs3 also has no stickers.. can anyone verify what is up with this? is there more hidden ones in the phone itself????
val31178 said:
I have 3 s3's on my account. I have had intermittent problems with 1 of them lately. It would not charge. No matter what cords I used even swapping out the battery with another s3 this one phone would not charge. So for a day I just charged up my battery in one of the other s3's and swapped it back and forth. When plugged in it would show it was charging but it could sit all nite and % would go down. Well I was cleaning the battery connectors with a q-tip and some alcohol trying to figure out if maybe it was some sort of connection issue. In doing so I touched the water damage sticker with the qtip thats on the phone under battery. It slightly changed the color. I wasnt sure what it looked like before so I checked my other s3 and it had no sticker in that spot. Had the little square outline where it would go but no sticker. I purchased this phone brand new so I know it was simply not there to start. My question is this. Due to my problem with charging Samsung is covering the cost to send it in for repair/replace. I know it never had water damage and any hidden stickers inside the phone will back that up. But my worry is because of the slight change in color from q-tip alcohol would I be better off just removing it like my other s3? I know some people say that the removal of those stickers voids warranty but that would tick me off seeing how if I ever have a problem with my other one that never had the sticker they would void it.
EDIT: I should also add that after a day the phone started charging again fine. This has now happened 3 times. Will work fine for a few weeks then all sudden the no charge issue comes up again. Then going away on its own. I just dont want to keep going like this and have one day after warranty is up it not charge again.
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Mine had the charging problem and I received a replacement free of charge. As for the water damage sticker idk how that's going to work for you. I will tell you this. When I took mine in they looked at it for 10 seconds and then just said we'll send your replacement in the mail but then again all techs are different
Sent from my SPH-L710 using xda app-developers app
CrfEpic4g said:
Mine had the charging problem and I received a replacement free of charge. As for the water damage sticker idk how that's going to work for you. I will tell you this. When I took mine in they looked at it for 10 seconds and then just said we'll send your replacement in the mail but then again all techs are different
Sent from my SPH-L710 using xda app-developers app
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you brought your phone to Samsung hq???
qs504792 said:
you brought your phone to Samsung hq???
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Nope sprint store

Water damage Gnex- India

So nearly a week ago, i was travelling by bike. It started raining ridiculously, i had kept my phone in a plastic bag in the pocket of my windcheater. Somehow, the water entered my phone, i travelled nearly 20 kms without realising the water had already done the damage to my phone.
I reached home and saw what had happened, immediately took out my battery, cleaned my phone with a dry cloth and used hair dryer for about 30 mins. I knew the damage had already been done, coz the phone flashed a red led light indicating water damage.
I opened up the phone, saw the water marker stickers were in a perfect condition no change in color whatsoever, kept my phone in rice for about 12 hours and next morning i plugged in battery to see if it works, no result. PHONE WAS DEAD.
I took it to local repair shop, gave me an estimate, the phone worked for a min and then bam display was flashing on and off. Decided to take it to samsung svc, at first they denied repairing it since GNEX isnt available officially in India. So, gave them my phone and today got an estimate. Costs almost 200$ to replace the mobo! I was shocked! Anyway, my question is should i get my phone repaired? Can i get the parts from outside and get it repaired(not in samsung svc, it took them 4 days just to tell me estimate!)
Any idea which place in mumbai is good for repairing cell phones?
Thanks!
kooldude.4141 said:
So nearly a week ago, i was travelling by bike. It started raining ridiculously, i had kept my phone in a plastic bag in the pocket of my windcheater. Somehow, the water entered my phone, i travelled nearly 20 kms without realising the water had already done the damage to my phone.
I reached home and saw what had happened, immediately took out my battery, cleaned my phone with a dry cloth and used hair dryer for about 30 mins. I knew the damage had already been done, coz the phone flashed a red led light indicating water damage.
I opened up the phone, saw the water marker stickers were in a perfect condition no change in color whatsoever, kept my phone in rice for about 12 hours and next morning i plugged in battery to see if it works, no result. PHONE WAS DEAD.
I took it to local repair shop, gave me an estimate, the phone worked for a min and then bam display was flashing on and off. Decided to take it to samsung svc, at first they denied repairing it since GNEX isnt available officially in India. So, gave them my phone and today got an estimate. Costs almost 200$ to replace the mobo! I was shocked! Anyway, my question is should i get my phone repaired? Can i get the parts from outside and get it repaired(not in samsung svc, it took them 4 days just to tell me estimate!)
Any idea which place in mumbai is good for repairing cell phones?
Thanks!
Click to expand...
Click to collapse
Try Indraprasth (Borivli), Alfa (Irla - Andheri) or maybe Heera Pana (Haji Ali - Mumbai Central). Good Luck
Sorry for not giving info relevant to your questions but:
kooldude.4141 said:
the phone flashed a red led light indicating water damage.
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Are they really supposed to do that? red light=water damage? never heard of that. Was it the notification LED?
kooldude.4141 said:
used hair dryer for about 30 mins.
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Did you use hot air? because that might be what have killed it. Plastic and hot hair don't always mix well, just like electronics and water.
Thanks for the reply guys. Tried indraprasth, first they said it will cost Rs.2500, now they are saying will cost more than Rs.5-6k and still no guarantee if it will work! So went ahead and gave it in samsung. Estimate is around 8k! I used hair dryer in normal/mode for about 30 mins and then in hot mode for 5 mins. When i tried to start the phone, the phone just flashed red led notification light and since then never turned on!
I dont know how much time it will take, even i know spending 8k on repairs is not a good idea, but this is my second phone in a year so had no option to buy nexus 4! Well will wait for the next nexus till then.
kooldude.4141 said:
Thanks for the reply guys. Tried indraprasth, first they said it will cost Rs.2500, now they are saying will cost more than Rs.5-6k and still no guarantee if it will work! So went ahead and gave it in samsung. Estimate is around 8k! I used hair dryer in normal/mode for about 30 mins and then in hot mode for 5 mins. When i tried to start the phone, the phone just flashed red led notification light and since then never turned on!
I dont know how much time it will take, even i know spending 8k on repairs is not a good idea, but this is my second phone in a year so had no option to buy nexus 4! Well will wait for the next nexus till then.
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Hi! Im also facing a similar situation. Water entered in my phone on 9th June, I tried to turn on the phone but it wont start. I removed the battery and kept my phone in a bag of rice for almost 10 days. charged my battery using an external charger but the phone wont turn on
I would like to know what exactly the repair guy told u in indraprasth and which service center did u give ur phone. I don't want my nexus to die. I stay in borivali and any info from ur side will be really helpful.
yash099 said:
Hi! Im also facing a similar situation. Water entered in my phone on 9th June, I tried to turn on the phone but it wont start. I removed the battery and kept my phone in a bag of rice for almost 10 days. charged my battery using an external charger but the phone wont turn on
I would like to know what exactly the repair guy told u in indraprasth and which service center did u give ur phone. I don't want my nexus to die. I stay in borivali and any info from ur side will be really helpful.
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The guy at indraprasth told me that water had entered the phone internals. Including earpiece,motherboard and display. My mobo worked fine for a sec or two and then the phone wud switch off again. After many tries the phone was dead. Then he said he can repair the phone(p.s smartphones cannot be repaired if mobo is damaged, only replaced) but there's no guarantee it will work. Then i went to samsung, they gave me an estimate of 8k +-1k. I will also get a warranty for a month, strange since this phone wasnt launched in India.
All the best, i would suggest go to authorised svc first and if you think the price is too high, then go to local.
kooldude.4141 said:
The guy at indraprasth told me that water had entered the phone internals. Including earpiece,motherboard and display. My mobo worked fine for a sec or two and then the phone wud switch off again. After many tries the phone was dead. Then he said he can repair the phone(p.s smartphones cannot be repaired if mobo is damaged, only replaced) but there's no guarantee it will work. Then i went to samsung, they gave me an estimate of 8k +-1k. I will also get a warranty for a month, strange since this phone wasnt launched in India.
All the best, i would suggest go to authorised svc first and if you think the price is too high, then go to local.
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Click to collapse
Thanks for your reply. I went to Indraprasth and the guy said my phone is 'dead'. It cannot be repaired and it has to be replaced but he said it's better u don't do anything as its gonna cost u heaven and plus spares are not easily available. So now i have no option left but to go to an authorized service center. I would like to know what exactly the service center guy told you that's not working and needs a replacement and have u received your phone back from the center and is it working properly? I have sent u a direct message pls do check it and revert back when free. Thanks.
Water entered ear piece
Water entered the ear piece. In call quality is pathetic now. Any service center in chennai?
Kindly help.

[Q] htc one x water damage help

okay so i was playing football and suddenly it started to rain heavily (very) but i managed to get into shade (small) which was also dripping with water so the phone was not 100% safe there either. anyways i wrapped the phone with my hands and put the phone in plastic bag. when i got home and removed the back cover of the phone it was filled with water(somewhat) . anwyays, i put the phone in a bag of rice after that for past 24 hours. should i turn it on now?
should i try to dissamble the phone to dry it. ?
my touchscreen is a bit off the case. .. its not fixed. there are some opening on sides. so as long as mother board is dry? can i still turn on the phone (just to see if the phones working)
you better take it to a service ,that's my advice
From my experience you should not charge it, turn it on try to dry it with hairdryer or something of that kind, put it in uncooked rice for a few hours and pray...
Sent from my HTC One X using xda app-developers app
alright so ill now keep it in rice for 2 days. should i try to turn on then? or is there still some risk?
2 days? Wow mate that's alot of time haha, I think you can
Sent from my HTC One X using Tapatalk 4 Beta
it seems that my brother tried to turn on the phone before i put it in rice. i went to repair the phone the phone only to hear that the motherboard is shot-ed . he said he "could" make it work. so is there any possible way he could repair it . can we repair the short circuited motherboard?
I doubt motherboard can be repaired most of the time they simply change it, Even if they repair it it would cost you too much, better sell it off(if possible) n buy another one
Sent from my HTC One X+ using xda app-developers app
alrighty, i gave it to a local phone repairer and he apparently repaired the mobo. he said he changed power ic mic and network related thing and now the phone is working just fine. it costed me like 1800 rs (30 $) . i still havent paid him (hes a known person and i said ill pay him tomorrow) .
but theres something bugging me, what if the phone's motherboard wasnt damaged at all in the first place? i mean, after the rain incidient i didnt try to switch on the phone (98% sure... maybe my bro tried,...dunno. but anyways, the phones battery was dead). i immediately kept in rice for like 1 and half days. and even when giving him the phone i didnt try to turn on the phone (foolish of me) . so the question is, can he really replace (repair) those parts i mentioned? can the motherboard be really repaired after being shotted by water? or am i just being fooled ?
dragonflame8712 said:
alrighty, i gave it to a local phone repairer and he apparently repaired the mobo. he said he changed power ic mic and network related thing and now the phone is working just fine. it costed me like 1800 rs (30 $) . i still havent paid him (hes a known person and i said ill pay him tomorrow) .
but theres something bugging me, what if the phone's motherboard wasnt damaged at all in the first place? i mean, after the rain incidient i didnt try to switch on the phone (98% sure... maybe my bro tried,...dunno. but anyways, the phones battery was dead). i immediately kept in rice for like 1 and half days. and even when giving him the phone i didnt try to turn on the phone (foolish of me) . so the question is, can he really replace (repair) those parts i mentioned? can the motherboard be really repaired after being shotted by water? or am i just being fooled ?
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Well my opinion : repairing a mobo.....he could have asked hell of a lot more then 30,- ! Its not that much to fall over about. If he replaced it or not.
I fell over in a muddy puddle whilst camping, and my wife checked my shorts pockets before washing them under a field tap. Sadly she checked the same pocket twice, so didn't find my brand new One X
After letting the water drip out (!) I took the mini sim out, then left in it the warm, in rice, and with a couple of gel moisture absorber packets. I'd heard not to use a hairdryer as this might force water deeper in. After 4 days it turned on when I tried, but very black screen. This cleared almost completely over a few weeks, months to almost go, and now a year later down to a small brown streak
So I think that if you are sure it's completely dried out, it is ok to turn on, not if it might still be wet

I HAVE FOUND A SOLUTION FOR THE LG G4 BOOTLOOP ISSUE *Story & Tutorial*

Basically what happened, was on Friday, my phone got stuck in a boot loop. It would get to the "Optimizing Apps" screen and shut off again. Other people may just get to the Verizon screen, or even just the LG screen. I looked it up and found that it was a major issue affecting many people, so I just filed for a warranty and received my new phone today. Well, on Saturday night LinusTechTips, a popular tech YouTube channel(You should really check them out, they are great), released a video on how they fixed a dead Graphics Card and PCI-E SSD by heating them up past the melting point of solder and then testing them. For them, it only worked on the GPU. As I was packing up my seemingly dead phone to ship back to LG TODAY, i decided to give it one more shot. I disassembled the device to the point where I could take out the logic board. I took the logic board and wrapped it in one layer of parchment paper and two layers of tinfoil, shiny side facing in(FYI tinfoil has two sides, shiny and matte). I then placed this package into a barbecue. I turned on the left and middle burners and left the package with my logic board inside on the right side to the grill so it wasn't receiving direct heat. After 10 minutes, I took it out, re-assembled my phone and it booted. I was able to get all of my pictures off of it. This has only been confirmed to work on my phone, but seeing as this SAME issue is affecting thousands of people, It's definitely worth a shot. If you are going to use an oven, PLEASE, make sure it's above 385 degrees Fahrenheit and that you don't plan on using that oven for food ever again, this may release some toxic chemicals etc. I plan on using my grill again, so I just made sure to leave the grill open for 24 hours and I'm going to clean it before I use it next. If you have any questions let me know!
P.S. My LG G4 was the Verizon model.
I highly recommend doing this ONLY if you have no other option. Remember that heating a logic board to high temperatures can release toxic fumes. Don't use an oven you use for food preparation! Toxic fumes can leave residue in the oven and will be re-released upon reheating over many cycles!
Assuming LG's press release regarding the issue is correct and it is really a loose contact, this "fix" could actually work. Of course, only if the loose connection is a soldered connection. Though, it's controversial. You have to remember that the melting point for SMD solder is around ~350°C, or 662°F. So 358°F, or 181°C, is not nearly enough to actually re-solder a loose connection. My guess is that the loose solder point is only expanding due to the heat. There is no real reconnect. It might only be a matter of time until it also breaks. If you could locate the actual loose connection you could really re-solder it and have it fixed permanently.
I've done this on many many devices, including graphics cards, smartphone logic boards, PC mainboards etc. It only works if a soldered connection has a crack small enough that heat expansion is enough to gain reconnection. If there is a loose contact on the PCB or the "crack" in the solder is too big, it does not work. Also, if you really have a dead chip, this trick also won't (always) work.
I read a similar story on reddit. The guy put his main board in the oven, reassembled it, and the phone started working. The last update I read was 3 days later, still working.
I fixed mine temporarily by heating up the emmc chip using solder hot air gun. It seems to be just the emmc chips connection.
Failed again after a fortnight when the phone got too hot. The connection seems to break when the g4 gets hot.
One option to try is to boot the phone inside a freezer. I found that worked too.
Pretty poor quality control on lg's part.
I'm going to try again and see if I can fix permanently.
Worked for me too
I have a LG G4 H815 with serial number starting with 507. It died yesterday night. The bootloop escalated quickly to full death. Even the freezer trick did not work.
I followed the OP instructions. I heated up the grill to ~250 degrees Celsius and cooked the motherboard for 10 minutes.
Magically the phone has been working for a couple of hours since and I have been able to backup files to the external SC card.
I wonder how much more will it work.
Thank you for help OP!!!
Word of advice to other LG G4 users. Backup your phone regularly. Use an external SD card. Set the camera to save images and videos to the SD card. At least at doom day you will have them saved.
Cheers
Silverdace said:
I'm going to try again and see if I can fix permanently.
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any more info on this? Looks like my phone bit it the other day, no boot...just dead...
I'm going to take her apart to see if I can find a bad solder, luckily I still had my G2 lying around.
NFN, I sent mine back to LG US in Texas for a full warranty repair. 10 days RT, no cost at all, shipping included.
No unfortunately. I managed to overcook it and it stopped booting altogether
Do you have the address and info Re your communication w/ lg
metropical said:
NFN, I sent mine back to LG US in Texas for a full warranty repair. 10 days RT, no cost at all, shipping included.
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Do you have the address and info Re your communication w/ lg, I'd like to send mine back for repair due to this same issue.
http://www.lg.com/us/support/repair-service/schedule-repair-us
they did a **** job. touch screen peeling and failing. Phone slowing down again after about 6mos. Looking for a new phone, but the choices are so limited.
My phone is 2 years 4 months old....never bootlooped
Feel bad for u guys
deltadiesel said:
My phone is 2 years 4 months old....never bootlooped
Feel bad for u guys
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Mine made it just about the same but died from other causes.
deltadiesel said:
My phone is 2 years 4 months old....never bootlooped
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What is the beginning of your phone's serial number?
Hi bro kindly tell is it worth to install custom rom kernal with root to prevent the cpu to clock high speed so it will not go into bootloop? My is also 2 years old thanks
250 degrees F for 6 minutes and brought the phone back to life. We'll see how long it lasts.
Actually it worked on BOTH G4s I have. I first just went dead and I bought a used one for $100 on eBay and it worked fine until the bootloop showed up.

GWA2 dead after swimming

anyone else had an experience with their watch rebooted after couple of mins. in pool? when I saw the phone rebooting I instantly got out of.water then the watch went off and couldn't turn it on anymore.
My galaxy watch smr805u did the same thing. I fully dissasembled it and gave it an alcohol bath for one hour. Nothing worked. Took the battery out and manually charged it. Still says rebooting. Its wither the mobo or the home/power/back ribbon at this point.
Sent from my SM-N950U1 using Tapatalk
Don't you have warranty?
edulimajunior said:
Don't you have warranty?
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Samsung is picky on the warranty with water damage. Since they still have restrictions on how deep, what kind of water and all that crap, they'll probably use any excuse to get out of paying on the warranty.
warranty return
their is no harm in contacting them over live chat and stating what happened the most they can say is no we will not repair/replace it. I have had a battery replaced in my s7 edge with zero problems under warranty i just went into a Samsung store and showed them and they repaired it straight away.
Edit: samsung were recently sued over misleading IP waterproof claims: https://www.androidcentral.com/samsung-sued-over-misleading-water-resistance-claims-galaxy-phones

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