Fingerprint option is missing on Stock N . Anyway to bring it back ? Hard reset doesn't help. Only on the first boot after reset I get the "add fp" in settings suggestions but it simply doesn't work. But no Fp option under security. Please help
suvam69 said:
Fingerprint option is missing on Stock N . Anyway to bring it back ? Hard reset doesn't help. Only on the first boot after reset I get the "add fp" in settings suggestions but it simply doesn't work. But no Fp option under security. Please help
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Encrypt your phone again by doing factory reset.
gagankprajput said:
Encrypt your phone again by doing factory reset.
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But it's already encrypted.. i mean I didn't even unlock bootloader
suvam69 said:
But it's already encrypted.. i mean I didn't even unlock bootloader
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Remove any screen lock first then restart your phone then fingerprint option might be back . I hope this helps ?
I had to do a factory reset on my Gemini wifi/4g android and now it is looped in an endless reboot... tried a long press of ESC and also ESC+sidebutton but nothing worked.
Any hint?
HI, I am facing the same issue . How did you solve it ? Thanks
psicoforma said:
HI, I am facing the same issue . How did you solve it ? Thanks
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Just in case someone will eventually face the same issue: solution is to flash again firmware : http://support.planetcom.co.uk/index.php/Android_Flashing_Guide
I thought that it was not going to admit the process of flashing in this status , but it does.
I flashed my RM5 with the CN ROM shortly after receiving the phone due to the software limitations of the NA ROM shipped on the device. With the CN ROM I successfully used face unlock. Now after flashing to the newly released global (v3.11) I get an error when trying to register my fingerprint (attached).
Steps taken:
1. Re-flashed CN ROM and attempted to register fingerprint and got the same error
2. Re-installed the new global v3.11
3. Flashed global recovery, boot, splash, parameter, then wiped data & cache. Factory reset. Still get the same error
Interesting to note that upon setup the phone said the fingerprint sensor was on the back.
JerryYin said:
You should find the person who gives you the phone. The fingerprint calibration data will lost only when you try to unlock the bootloader
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Looks like the community is solving the problems again: https://forum.xda-developers.com/nu.../guide-calibration-finger-print-loss-t4132961
terrapin4 said:
I flashed my RM5 with the CN ROM shortly after receiving the phone due to the software limitations of the NA ROM shipped on the device. With the CN ROM I successfully used face unlock. Now after flashing to the newly released global (v3.11) I get an error when trying to register my fingerprint (attached).
Steps taken:
1. Re-flashed CN ROM and attempted to register fingerprint and got the same error
2. Re-installed the new global v3.11
3. Flashed global recovery, boot, splash, parameter, then wiped data & cache. Factory reset. Still get the same error
Interesting to note that upon setup the phone said the fingerprint sensor was on the back.
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You need to lock the bootloader to make it work, this will wipe your phone however. It says the fingerprint is on the back because the devs didn't bother fixing the typo in the setup.
rat7lol said:
You need to lock the bootloader to make it work, this will wipe your phone however. It says the fingerprint is on the back because the devs didn't bother fixing the typo in the setup.
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Same thing after BL unlock/wipe. Same thing after BL relock/wipe
Are you sure you're using the correct command? There's "fastboot oem nubia_lock NUBIA_NX659J" and "fastboot flashing lock".
"fastboot flashing unlock" breaks the fingerprint
rat7lol said:
Are you sure you're using the correct command? There's "fastboot oem nubia_lock NUBIA_NX659J" and "fastboot flashing lock".
"fastboot flashing unlock" breaks the fingerprint
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Yup I'm using "fast boot flashing (un)lock". I've unlocked and relocked now.
Sent from my NX659J using Tapatalk
terrapin4 said:
Yup I'm using "fast boot flashing (un)lock". I've unlocked and relocked now.
Sent from my NX659J using Tapatalk
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Have you tried "fastboot flashing relock"
relock not lock
zayidhs said:
Have you tried "fastboot flashing relock"
relock not lock
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Yes, it only accepts "fastboot flashing lock".
In any event, no matter if I unlock/relock the bootloader on the CN Rom or switch to the global ROM and do the same the fingerprint error persists. I even installed TWRP again and formatted data and did everything all over again.
Looks like I'm stuck with either face unlock only on CN or no fingerprint on global.
Really appreciate all the help though!
terrapin4 said:
Yes, it only accepts "fastboot flashing lock".
In any event, no matter if I unlock/relock the bootloader on the CN Rom or switch to the global ROM and do the same the fingerprint error persists. I even installed TWRP again and formatted data and did everything all over again.
Looks like I'm stuck with either face unlock only on CN or no fingerprint on global.
Really appreciate all the help though!
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We need @JerryYin to supply an unbrick tool. Sounds like a partition has been wiped permanently. Only an unbrick tool will reflash all proper partitions.
VZTech said:
We need @JerryYin to supply an unbrick tool. Sounds like a partition has been wiped permanently. Only an unbrick tool will reflash all proper partitions.
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No, the unbrick tool won't help. you need re-calibration the fingerprint sensor.
JerryYin said:
No, the unbrick tool won't help. you need re-calibration the fingerprint sensor.
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Do you have any suggestions on how to fix this?
terrapin4 said:
Do you have any suggestions on how to fix this?
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Like Jerry said, the fingerprint sensor needs to be re-calibrated.
In the factory
With nubia
Sorry
terrapin4 said:
Do you have any suggestions on how to fix this?
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For now you have to send the phone back to service center to perform the fingerprint recalibration.
I thought it's software issue not hardware issue , yesterday I checked my friend rooted phone it was work excellent but when I updated it and rooted again it want work again
@JerryYin
Currently I'm getting the "Loss of fingerprint calibration data" message when I try to add a fingerprint. This advises me to contact Nubia's after-sales service via the number "4007006600". This device is provided to me directly by Nubia engineers.
I've just tried to run the calibration and have gotten two errors - one being that the number of bad pixels is abnormal (even though the results are below the threshold), and the other being an "Unknown Error" message
Screenshots of results here: https://photos.app.goo.gl/NpfpDUDgSkMmAc187
gamebenchjake said:
@JerryYin
Currently I'm getting the "Loss of fingerprint calibration data" message when I try to add a fingerprint. This advises me to contact Nubia's after-sales service via the number "4007006600". This device is provided to me directly by Nubia engineers.
I've just tried to run the calibration and have gotten two errors - one being that the number of bad pixels is abnormal (even though the results are below the threshold), and the other being an "Unknown Error" message
Screenshots of results here: https://photos.app.goo.gl/NpfpDUDgSkMmAc187
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You need to relock tge bootloader. Or send back to customer for re calibration
JerryYin said:
You need to relock tge bootloader. Or send back to customer for re calibration
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Hi @JerryYin, The bootloader is locked (never unlocked). The device was sent directly by Nubia Engineering, so I can't send it back (no purchase receipt etc).
The issue seems to be that the device never passes the "CALBRATE_CHECKBOX" test, though everything else passes. If you could provide some insight into what this test is checking, I can finish calibrating it myself
gamebenchjake said:
Hi @JerryYin, The bootloader is locked (never unlocked). The device was sent directly by Nubia Engineering, so I can't send it back (no purchase receipt etc).
The issue seems to be that the device never passes the "CALBRATE_CHECKBOX" test, though everything else passes. If you could provide some insight into what this test is checking, I can finish calibrating it myself
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You should find the person who gives you the phone. The fingerprint calibration data will lost only when you try to unlock the bootloader
Can someone help me, I need better clarification on some things.
So the first set of steps involve:
1) 'call' *#9959* and turn off the 'performance'
2) click 'start' and leave to phone/screen alone aka no touching it whats so ever, then I get the following text in image 1.
Now the steps after that have me confused on some things:
Step 2
3) Click 'Next' and the screen will dim abit
Do I have to leave the screen alone or do I have to put my finger immediately after hitting 'next'?
Cause I saw posts about leaving it alone and others saying to put my finger(thumb).
If I put my finger on the screen it gives me an error '0x3A self-exposure abnormal' (as in image 2);
but if I leave it alone it'll give me 'Auto_Exposure' & 'Flesh' tests succeeded (image 3)
I NEED clarification here, am I doing this part wrong by not having my finger on the Fp scanner.
Now for step 3, I have to:
4) click on 'Next' and the phone will do the 'Dark' and 'Dark-Base' tests. The should be left alone here as well. (Image 4)
I need to be in a dark room for this, correct?
Now for the final step
6) Click 'Next' and put my finger back to the screen on the blue FP scanner(?)
When I do this; I end up with '0x14 the number of bad pixels....' (image 5)
Any help is very up appreciated.
Hi.
My father's mi10t got bricked by itself. It just was freazing a little, and after reboot it have the bootloop on MI logo.
So... How do I flash it if I cant get enable OEM Debugging and anyhow unlock the bootloader? It bricked by itself but there is no sevices in my country that works with waranty...
So... Is there any solution?
Sorry for my english.
donijpeg said:
Hi.
My father's mi10t got bricked by itself. It just was freazing a little, and after reboot it have the bootloop on MI logo.
So... How do I flash it if I cant get enable OEM Debugging and anyhow unlock the bootloader? It bricked by itself but there is no sevices in my country that works with waranty...
So... Is there any solution?
Sorry for my english.
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Click to collapse
Reboot to miui recovery by holding volume up and power button and Wipe data in it. It will delete everything on the phone but may solve the issue.
zaqm said:
Reboot to miui recovery by holding volume up and power button and Wipe data in it. It will delete everything on the phone but may solve the issue.
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That was first that i did. Doesn't help
There's no way to workaround a locked bootloader except edl mode with authorized account.
Hi! I'm flashing motoedgex30chun, and I forgot to lock the OEM for a while, so I can't log in to the main screen, and this warning appears. thanks!
KENHUANG80 said:
Hi! I'm flashing motoedgex30chun, and I forgot to lock the OEM for a while, so I can't log in to the main screen, and this warning appears. thanks!
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use this tool
Rescue and Smart Assistant Tool - Motorola
<h6><span style="color:#FFFFFF"><strong>Our Rescue and Smart Assistant tool</strong><br />can help diagnose and resolve issues on your<br />Motorola phone or Lenovo phone/tablet.</span></h6>
www.motorola.com
I've tried everything, nothing works (write: doesn't match firmware)
KENHUANG80 said:
I've tried everything, nothing works (write: doesn't match firmware)
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Did you manage to fix it?