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Hi Folks,
So I'm posting in the Tmobile side since I picked up a Tmobile S4 even though I'm using it on AT&T to see if its a Tmobile thing, maybe some conflict from running on AT&T or just doesn't work at all...
I setup and have created/logged in with a Samsung account in the accounts pane and when I go online to try to find the phone I get two things. The first is the site says its not available in my region. And the second is following some details on their site about enabling it on the phone aren't working. It says add a Samsung account (done), go to settings, more, security then remote management (or remote control) then more steps but there is no remote management or remote control listed under settings.
Is this working for anyone at all?
re: signing in
Screwbal said:
Hi Folks,
So I'm posting in the Tmobile side since I picked up a Tmobile S4 even though I'm using it on AT&T to see if its a Tmobile thing, maybe some conflict from running on AT&T or just doesn't work at all...
I setup and have created/logged in with a Samsung account in the accounts pane and when I go online to try to find the phone I get two things. The first is the site says its not available in my region. And the second is following some details on their site about enabling it on the phone aren't working. It says add a Samsung account (done), go to settings, more, security then remote management (or remote control) then more steps but there is no remote management or remote control listed under settings.
Is this working for anyone at all?
Click to expand...
Click to collapse
Signing up and logging in to your tmobile, google or AT&T accounts are optional
and have nothing to do with how or if your phone will work.
You don't need to sign on to any of these three for your phone to work properly.
If your Tmobile M919 Galaxy S4 is NOT UNLOCKED it will not work on any network
except Tmobile.
It will not work with AT&T unless the phone is UNLOCKED.
Either way, the main thing I was trying to say is whatever your problem is it has
nothing to do with signing into tmoble or AT&T or gmail.
All three of those things are optional and have no effect on the phone working properly.
Awesome good to know. Now the only question is has anyone else gotten it to actually work if they have tried?
Screwbal said:
Awesome good to know. Now the only question is has anyone else gotten it to actually work if they have tried?
Click to expand...
Click to collapse
It's difficult to say if it will work or not since I have NO idea of what the problem is to start with.
All I know is that you have an Tmobile Galaxy S4 cell phone.
I don't even know if you ever tried a Tmobile sim card in it or whether the phone is unlocked and so on.
So I don't know how to be more helpful to you.
Misterjunky said:
It's difficult to say if it will work or not since I have NO idea of what the problem is to start with.
All I know is that you have an Tmobile Galaxy S4 cell phone.
I don't even know if you ever tried a Tmobile sim card in it or whether the phone is unlocked and so on.
So I don't know how to be more helpful to you.
Click to expand...
Click to collapse
No, I just mean the feature in general on the phone. Does anyone have the find my phone function through Samsung working or at least have tried and can confirm that it does work for you, or that you too can't set it up?
Screwbal said:
No, I just mean the feature in general on the phone. Does anyone have the find my phone function through Samsung working or at least have tried and can confirm that it does work for you, or that you too can't set it up?
Click to expand...
Click to collapse
You still are very unclear in what your really want to know, I still do not even know if your phone ever worked properly for you.
I still don't even know if your phone is UNLOCKED or not and I don't even know if you have a at&t sim or a tmobile sim card.
You never mention these things in any of your posts so how can anyone confirm anything you are asking to be confirmed?
If you use your phone on the Tmobile network you will have the option of free wifi calling which does not count against cellular minutes.
On the AT&T network there will be no option at all for wifi calling.
All the other features and options on the Galaxy S4 whether it's on the AT&T network or Tmobile network will be exactly the same.
You will not see or find any differences at all except for the wifi calling which I wrote about.
Anyway I am a bit busy, so I cannot help you anymore but I am sure there will be a lot of other people
here who can help you even more than I can.
Perhaps a mind reader will give you a hand if your lucky enough to find one.
The question is clear. Has anyone had this option ever work for them?
To be honest I am not sure how the option works but it maybe GPS related if Samsung is controlling it and not the carrier.
Wayne Tech Nexus
zelendel said:
The question is clear. Has anyone had this option ever work for them?
To be honest I am not sure how the option works but it maybe GPS related if Samsung is controlling it and not the carrier.
Wayne Tech Nexus
Click to expand...
Click to collapse
The question has nothing to do with whether the phone is network locked or not; or what carrier's sim card is installed. It has to do with whether a specific function in an app works or not for AT&T users with a TMO device. I have an unlocked TMO version on AT&T network, I'll try what you are talking about and get back with you. I'm reverting back to my stock backup to check. I can't seem to find the particular app you're using through Samsung apps and it doesn't appear to be present on the debloated stock ROM I'm using.
re: function
lordcheeto03 said:
The question has nothing to do with whether the phone is network locked or not; or what carrier's sim card is installed. It has to do with whether a specific function in an app works or not for AT&T users with a TMO device. I have an unlocked TMO version on AT&T network, I'll try what you are talking about and get back with you. I'm reverting back to my stock backup to check. I can't seem to find the particular app you're using through Samsung apps and it doesn't appear to be present on the debloated stock ROM I'm using.
Click to expand...
Click to collapse
You must be the mind reader I was talking about........ LOL
Have a great weekend...
Misterjunky said:
You must be the mind reader I was talking about........ LOL
Have a great weekend...
Click to expand...
Click to collapse
I just happen to have nothing but time on my hands.
---------- Post added at 02:59 PM ---------- Previous post was at 02:19 PM ----------
lordcheeto03 said:
I just happen to have nothing but time on my hands.
Click to expand...
Click to collapse
My experience so far is that I also cannot access the feature. You are correct in the fact that the "Remote Control" tab doesn't exist under Settings->More->Security. It should be below "Encrypt Device" but it isn't. The website findmymobile.samsung.com says that once you activate/register your Samsung account on the device, that menu will automatically be enabled; but from my experience (and yours as well apparently) that is definitely not the case.
I did a little research, and within a few minutes I was directed to a thread here on XDA from the SIII forums talking about this particular problem. Apparently, the carriers themselves have removed the ability to use Samsung's built-in mobile location features in preference of the carrier's own mobile location apps and services.
dumb! but I figured out that lookout can do it. going on 24 hours since I picked it up and dusting off my android cobwebs still for how I used to get by a year ago. Was trying to have to install some 3rd party app that I didn't know so tried the built in stuff with no luck but with lookout pre installed and I already know it I figure that should work just fine for me. Thanks folks for the feedback and conversation!
re: finally I understand...............
lordcheeto03 said:
I just happen to have nothing but time on my hands.
---------- Post added at 02:59 PM ---------- Previous post was at 02:19 PM ----------
My experience so far is that I also cannot access the feature. You are correct in the fact that the "Remote Control" tab doesn't exist under Settings->More->Security. It should be below "Encrypt Device" but it isn't. The website findmymobile.samsung.com says that once you activate/register your Samsung account on the device, that menu will automatically be enabled; but from my experience (and yours as well apparently) that is definitely not the case.
I did a little research, and within a few minutes I was directed to a thread here on XDA from the SIII forums talking about this particular problem. Apparently, the carriers themselves have removed the ability to use Samsung's built-in mobile location features in preference of the carrier's own mobile location apps and services.
Click to expand...
Click to collapse
AH, so that's what the guy was looking for, I just could not make much sense of what he was asking after reading his posts.
There are several apps at the play store which have the same or similar capabilities.
Here is a link to one of them, it's called "find my phone" it's a free app which finds phones which have been stolen or lost etc.
https://play.google.com/store/apps/...DEsImNvbS5mc3AuYW5kcm9pZC5waG9uZXRyYWNrZXIiXQ..
Misterjunky said:
AH, so that's what the guy was looking for, I just could not make much sense of what he was asking after reading his posts.
There are several apps at the play store which have the same or similar capabilities.
Here is a link to one of them, it's called "find my phone" it's a free app which finds phones which have been stolen or lost etc.
https://play.google.com/store/apps/...DEsImNvbS5mc3AuYW5kcm9pZC5waG9uZXRyYWNrZXIiXQ..
Click to expand...
Click to collapse
Yeah, but if it's supposed to be provided by the manufacturer it would stand to reason that it would be available to everyone who bought the device. Apparently though, our carriers tend to believe their own software is far superior to that of those who manufactured the device... I personally don't even use that stuff as I never turn GPS on in the first place; so in the event that my phone is stolen or lost, that kind of software won't do me any good to begin with.
Ever since I updated to 8.1 Preview on my XPS10 months ago, everything appears to work fine other than the Windows Store. Every time I press on the tile, I get this error saying that I'm unable to connect to the store, and that it's either a server or networking issue. My internet connection is fine as I'm able to browse on IE, use Skype, etc.
It doesn't appear I'll be able to update to 8.1 unless this problem is resolved.. Has anyone experienced this problem and knows of a solution? I've restarted and done a recovery/factory restart/etc.. I'm clueless at this point.
Please check if you have these packages installed.
http://support.microsoft.com/kb/2871389
http://support.microsoft.com/kb/2808380
ctitanic said:
Please check if you have these packages installed.
http://support.microsoft.com/kb/2871389
http://support.microsoft.com/kb/2808380
Click to expand...
Click to collapse
Those two weren't options on the list of updates, and I didn't see them listed in the updates already installed either... I've noticed I'm having issues installing certain updates as well. Even after a full recovery it just doesn't work. I think I'm giving up on this tablet and trade it in to look into the Venue 8 pro instead.
pandam00nium said:
Those two weren't options on the list of updates, and I didn't see them listed in the updates already installed either... I've noticed I'm having issues installing certain updates as well. Even after a full recovery it just doesn't work. I think I'm giving up on this tablet and trade it in to look into the Venue 8 pro instead.
Click to expand...
Click to collapse
I'm giving up on mine too... but to buy the Surface 2.
---------- Post added at 02:38 AM ---------- Previous post was at 02:37 AM ----------
pandam00nium said:
Those two weren't options on the list of updates, and I didn't see them listed in the updates already installed either... I've noticed I'm having issues installing certain updates as well. Even after a full recovery it just doesn't work. I think I'm giving up on this tablet and trade it in to look into the Venue 8 pro instead.
Click to expand...
Click to collapse
Have you posted your question here?
http://answers.microsoft.com/en-us/surface/forum/surfwinrt?tab=QnA
ctitanic said:
I'm giving up on mine too... but to buy the Surface 2.
---------- Post added at 02:38 AM ---------- Previous post was at 02:37 AM ----------
Have you posted your question here?
http://answers.microsoft.com/en-us/surface/forum/surfwinrt?tab=QnA
Click to expand...
Click to collapse
I haven't, but I've done google searches about this windows store issue, and most of the people just copy/paste the same response for trouble shooting. I've attempted to try the methods with no positive results. Amazon is offering $150 to trade the tablet in, and I can probably sell the dock on ebay for $40-60.. I won't be taking a huge loss since I bought it refurbished from the Dell Outlet.
After checking that forum, I noticed some others have the same exact issues.
I have store connection issues on a windows 8 laptop and a windows 8 desktop. For me though it seems to be that it recognises any web connection below 0.5mb/s as not being connected to the internet. So I can browse the web fine on my home connection, but not open the store. Tether to my phone, store is fine all of a sudden (yeah, 3g internet on phone is faster than my home internet, yet people ***** and moan about how slow 3g is).
Ok so for some reason my phone keeps making a phone call everyday to some weird number and I can't find how it's doing that.
The phone number isn't even showing up in my recent calls but in the end I see that I'm losing 0,30 every day sometimes even twice on phone call
I looked up which apps have permission to phone but can't find any thing suspicious. Also looked up the phone number but again it's not listed anywhere.
Is there someone else experiencing this as well, is it some kind of virus?
I tried contacting my provider but they can't do anything all they say is block the phone number but even if I block it I still managed to lose money on it
short answer:
Titanium backup - only backup the only few necessary apps like the game you are in middle or chat messenger.
Factory reset if phone is not rooted. Wipe and flash a new rom if its rooted.
There are virus/spy apps/adwares doing things like this and some of them hide itself well (fake into some system name) it is hard to teach you how to catch it if you are not familiar with android framework and system etc.
Don't worry about it, just give me your credit card details and I'll check it out for you...
---------- Post added at 05:04 AM ---------- Previous post was at 05:01 AM ----------
If by some chance you have contracted an ETD (Electronically Transmitted Disease), I would say a clean install, of just about any ROM, should fix it up no worries.
Maybe check your APN settings? Mine reverts to some stupid APN every now and then which seems not to include my data plan.
Sent from my ONEPLUS A3003 using Tapatalk
kylechen said:
short answer:
Titanium backup - only backup the only few necessary apps like the game you are in middle or chat messenger.
Factory reset if phone is not rooted. Wipe and flash a new rom if its rooted.
There are virus/spy apps/adwares doing things like this and some of them hide itself well (fake into some system name) it is hard to teach you how to catch it if you are not familiar with android framework and system etc.
Click to expand...
Click to collapse
Well I just did flash a compleetly new rom however still expecting this issue, so I guess my service provider is stealing money from me. Time to change providers
morphvale said:
Maybe check your APN settings? Mine reverts to some stupid APN every now and then which seems not to include my data plan.
Click to expand...
Click to collapse
Oxygen open beta 8 keeps crashing if I try to change the apn settings
camdadeye291 said:
Don't worry about it, just give me your credit card details and I'll check it out for you...
---------- Post added at 05:04 AM ---------- Previous post was at 05:01 AM ----------
If by some chance you have contracted an ETD (Electronically Transmitted Disease), I would say a clean install, of just about any ROM, should fix it up no worries.
Click to expand...
Click to collapse
it's not linked to a credit card I charge it every month it's a prepaid
wow in this case, be aware of SIM CLONE.
ShadowRii said:
Oxygen open beta 8 keeps crashing if I try to change the apn settings
Click to expand...
Click to collapse
Try changing system theme to default once, and enter apn settings again, it should work.
Sent from my ONEPLUS A3003 using Tapatalk
You said you couldn't find the number to which calls are made. Then how did you manage to block the number? Are you sure it is due to 'call' and not due to some SMS or internet usage? Turn off mobile data for a day and also delete/change the message centre number by dialing *#*#4636#*#* >phone settings> SMSC. This would prevent all SMS from being sent and you'd also receive a notification like 'failed to send message'. This could help you to figure out the issue more clearly. If nothing works, insert the SIM in some other phone and check.
Hello everyone!
I am currently located in Frankfurt, Germany and my phone was bought in United States by a friend ( a small detail it was shipped from China to USA, after the order was placed).
When I was on Nougat's last update, the phone was working perfectly fine, not a single issue.
After upgrading to Oreo, a lot of OnePlus 3 users including me faced the issue of "Notifications stopped" if the mobile screen was locked for some time. There was no option to fix this issue.
Later, OnePlus fixed this bug for OnePlus 5 onwards by giving the option of "Sleep standby optimization" which was by default on for Oreo and OnePlus 3 users cannot do anything about it since we cannot see this option in Oreo.
I was desperately waiting for Pie. Ever since I am on Pie, I am facing this new issue of Mobile data suddenly stops working for 1-2minutes then starts working again for 5-6 minutes and the cycles goes on. A lot of users reported this issue and the One Plus team said they will fix the issue in later upgrades. To this date, I am facing this issue on OOS 9.0.5 in Frankfurt, Germany.
Although the notification issue is fixed in android Pie this data issue is hurting me so much! A temporary fix that I do is by restarting it gives my mobile data life of 15 minutes and then again the cycles continue.
The icon of mobile data 3g/4g stays in the notification bar, just the receiving arrow stops working.
I am thinking of rollback to Nougat. Please help me
Do you have anything important on the device
---------- Post added at 12:16 PM ---------- Previous post was at 11:52 AM ----------
Do you have anything important on the device
kallum7 said:
Do you have anything important on the device
---------- Post added at 12:16 PM ---------- Previous post was at 11:52 AM ----------
Do you have anything important on the device
Click to expand...
Click to collapse
Not much, i have made backup... why? :/
To run the unbrick tool on the device
I downloaded the September security patch and UI 2.5 update over the air for my Verizon Note 10+ the other day. Since then, my cell service is non existent. I can't make any calls or use any data, it only works using wifi. The signal bars are grayed out, or sometimes have an "x" next to them. The airplane mode is not on, but the airplane mode icon is a shade of light blue rather than being either gray for off or blue for on. I tried chatting with VZ since it was after hours....that didn't help. They had my fiddle with resetting network settings and doing a factory reset, neither worked. I've taken the sim out and reinserted, no luck. If not on wifi, SIM status says network = not available, mobile network state = disconnected, service state = radio off, IMS registration status = off. It's a non rooted virgin VZ Note 10+, SM-N975U, not 5G, running android 10.
Today I went to an authorized VZ store, who replaced the SIM. Didn't change a thing. They suggested I go to an actual VZ store, which I would have but couldn't look up on web without a signal. They directed me to one who swapped the SIM again and had me do another reset. No luck. They popped the SIM in another phone and it worked, just no luck in my phone.
VZ tech coaches said I was on my own and to reach out to Samsung or Google because it must be a hardware issue. How does a software update cause a hardware problem? They had no response.
Anyone have any ideas?
Make sure everything you want is backed up...
Try resetting network settings and clearing the system cache on the boot menu.
If that doesn't work, try a hard boot.
You can also try uninstalling the last update if it permits to go back to the factory load version.
Last if that fails, hard reset.
If that don't get it it will need to be reflashed...
blackhawk said:
Make sure everything you want is backed up...
Try resetting network settings and clearing the system cache on the boot menu.
If that doesn't work, try a hard boot.
You can also try uninstalling the last update if it permits to go back to the factory load version.
Last if that fails, hard reset.
If that don't get it it will need to be reflashed...
Click to expand...
Click to collapse
Thanks, I've tried all of the above except the uninstall (which I don't believe it will allow) and the reflash. I haven't installed a ROM or anything like that since the HTC Touch days. Ha. So, I need to find a copy of VZ firmware or factory ROM? #Noob
john369 said:
Thanks, I've tried all of the above except the uninstall (which I don't believe it will allow) and the reflash. I haven't installed a ROM or anything like that since the HTC Touch days. Ha. So, I need to find a copy of VZ firmware or factory ROM? #Noob
Click to expand...
Click to collapse
If it's still under warranty let Samsung do it. In the US they have centers as well at Best Buys.
See what your bloody carrier says
That sucks.
If you bought through a carrier, don't you get a couple years warranty?
The Note 10 series has only been out just over a year so they should honour any warranty...
ultramag69 said:
If you bought through a carrier, don't you get a couple years warranty?
The Note 10 series has only been out just over a year so they should honour any warranty...
Click to expand...
Click to collapse
I got it the first day it came out, so JUST over a year. No more warranty. I also cheaped out on the VZ insurance since I baby my phones. The thing is pristine kit and would want insurance for loss, theft or droppage, not because a factory update bricked it.
:crying:
Reflashed to an earlier version from a month ago from sammobile....still no data.
Connections>mobile data>access point names
Is that configured?
Settings>About phone>status>Sim card status
Does it show a signal?
There are deeper settings but that's as much as I know.
I think it's a settings or firmware issue not blown hardware.
Someone here can help you... be patient.
Are you able to add Apn?
Sent from my SM-N986U using Tapatalk
---------- Post added at 06:39 AM ---------- Previous post was at 06:37 AM ----------
https://www.google.com/amp/s/www.4gapn.com/us/en/verizon?amp=1
Sent from my SM-N986U using Tapatalk
blackhawk said:
Connections>mobile data>access point names
Is that configured?
Settings>About phone>status>Sim card status
Does it show a signal?
There are deeper settings but that's as much as I know.
I think it's a settings or firmware issue not blown hardware.
Someone here can help you... be patient.
Click to expand...
Click to collapse
Thanks for the encouragement and advise. I still owe $500 on this $1,000+ phone, so it's just frustrating.
Access point name was not selected (radio button was not selected). I selected the only option "Verizon Internet/VZWINTERNET"
SIM card status says signal is -113dBm 0 asu, network not available, radio off, mobile network state disconnected
butchieboy said:
Are you able to add Apn?
Sent from my SM-N986U using Tapatalk
---------- Post added at 06:39 AM ---------- Previous post was at 06:37 AM ----------
https://www.google.com/amp/s/www.4gapn.com/us/en/verizon?amp=1
Sent from my SM-N986U using Tapatalk
Click to expand...
Click to collapse
No, I don't think so. The "Add" Access Point Names is grayed out. It will only allow me to change the APN name for the existing APN, not any of the other settings mentioned in the link.
john369 said:
Thanks for the encouragement and advise. I still owe $500 on this $1,000+ phone, so it's just frustrating.
Access point name was not selected (radio button was not selected). I selected the only option "Verizon Internet/VZWINTERNET"
SIM card status says signal is -113dBm 0 asu, network not available, radio off, mobile network state disconnected
Click to expand...
Click to collapse
So you do have leverage with Verizon; make them own* it if possible.
Not sure how Verizon tech support is structured but ask for advanced tech support. Escalate the case if need be. Keep calling back if the reps don't know what to do until you find the smart ones.
Try their customer retainment group if all else fails, they are the ones that make the last ditch effort by the carrier to try to keep you from leaving.
A samsung Experience center might be your best bet as they can do advanced diagnostics... or so they've claimed. Never used these myself.
Their phone tech support is horrible; the US Samsung group are the best of this lot.
*Doesn't always work but many times I've gotten AT&T and Verizon (landline) to remedy situations. There been times where it took dozens of calls to find the right person and for them to feel my motivation, lol.
There's more than one way to hack...
I had the same problem as you after the update and after playing in the settings it turned out that the set data limit was turned on, I turned that off and my data is working again. Look under the data usage and see if that's it for you.
Sent from my SM-N975U using Tapatalk
JMat76 said:
I had the same problem as you after the update and after playing in the settings it turned out that the set data limit was turned on, I turned that off and my data is working again. Look under the data usage and see if that's it for you.
Sent from my SM-N975U using Tapatalk
Click to expand...
Click to collapse
After the last few factory resets, I did get warnings from the "setup wizard" about data being limited due to time of day or a data limit....but the data limit and/or warnings are not on. The phone won't even activate, yet somehow Google recognizes the phone number and all during install. So, I'd think it could read the SIM.
Found some very helpful reps at a local Verizon store. While they couldn't fix the phone, I will allegedly receive a refurbed unit tomorrow with no deductible.
john369 said:
Found some very helpful reps at a local Verizon store. While they couldn't fix the phone, I will allegedly receive a refurbed unit tomorrow with no deductible.
Click to expand...
Click to collapse
What about time settings? Are they correct?
>It be preferable to keep this unit if you took great care of it, many don't!<
A Samsung Experience center has advanced diagnostic capabilities (allegedly) and/or could reflash it.
I think it's either a settings or firmware issue not hardware.
Play with it, Android's love attention... or get it more surrogate wuv before you give up on it.
Be patient there's a lot of talent here.