Can't use fingerprints biometrics @A50 - Samsung Galaxy A50 Questions & Answers

Hello at the sudent I can't use fingerprints biometrics or face at my Samsung A50 telefon (yesterday it forks just fine)
I've tried restart the phone, remove password and fingerprints and add it again. But my fingerprint settings stay in gray.
https://pasteboard.co/IK1wwk9.jpg
What can I do?

CybeRoky said:
Hello at the sudent I can't use fingerprints biometrics or face at my Samsung A50 telefon (yesterday it forks just fine)
I've tried restart the phone, remove password and fingerprints and add it again. But my fingerprint settings stay in gray.
https://pasteboard.co/IK1wwk9.jpg
What can I do?
Click to expand...
Click to collapse
Try a factory rest. Some software configuration is causing this. From the image I can't tell which but factory rest should fix it.

Related

[HELP] Fingerprint Scanner and Backup Password no longer recognized.

It seems that about 15 minutes ago my Fingerprint (and my fiance) are no longer recognized. It also would not take my backup password. The only way I could get into my phone was through the Android Device Manager and reset my password.
After resetting my password with ADM, I went to go change my fingerprint in my phone (because obviously it doesn't like the one stored in there now) and it asks me for my password (since my fingerprint no longer works) and this keeps saying it is incorrect.
I don't know what to do now other than factory reset my phone.
Does anyone have any other suggestions?
You're correct. Factory reset; unless...
I thought my original fingerprints were better recognized after flashing another ROM; broke the sensor and default fingerprint password. Not accustomed to internal memory, I wiped everything but external sdcard and tried to restore the nandroid; embarrassing to say, the nandroid was gone.
You might try restoring a nandroid. Don't know if that works but I'd like to know. I had to factory reset. Per Samsung, nothing to do but that. May be locked away in Knox for theft protection.
samep said:
You're correct. Factory reset; unless...
I thought my original fingerprints were better recognized after flashing another ROM; broke the sensor and default fingerprint password. Not accustomed to internal memory, I wiped everything but external sdcard and tried to restore the nandroid; embarrassing to say, the nandroid was gone.
You might try restoring a nandroid. Don't know if that works but I'd like to know. I had to factory reset. Per Samsung, nothing to do but that. May be locked away in Knox for theft protection.
Click to expand...
Click to collapse
Thing is, I haven't even rooted my note 4 yet! I am waiting for a method that wont trip knox.
I don't understand why this could have happened on stock - Makes me worried I got a defective device.
That's a mystery to me. There is also a change fingerprint password in that setup screen. If it rejects that too, factory reset is the only option I know of.
May need to exchange the phone. Keep that in mind if you're inside of 14 days of purchase agreement.
samep said:
That's a mystery to me. There is also a change fingerprint password in that setup screen. If it rejects that too, factory reset is the only option I know of.
May need to exchange the phone. Keep that in mind if you're inside of 14 days of purchase agreement.
Click to expand...
Click to collapse
Yeah that doesn't work either.
I hope I can still exchange my device - It's been almost a month I bought this phone 10/17/2014 - Will they let me exchange the device?
Still under warranty. It's just they may make you wait on the replacement. Depends on where you got it.
best route is to get a replacement, seems the device is corrupted somehow
eNkrypt said:
It seems that about 15 minutes ago my Fingerprint (and my fiance) are no longer recognized. It also would not take my backup password. The only way I could get into my phone was through the Android Device Manager and reset my password.
After resetting my password with ADM, I went to go change my fingerprint in my phone (because obviously it doesn't like the one stored in there now) and it asks me for my password (since my fingerprint no longer works) and this keeps saying it is incorrect.
I don't know what to do now other than factory reset my phone.
Does anyone have any other suggestions?
Click to expand...
Click to collapse
I had the same problem on a fully stock phone, only way to fix is to factory reset the phone.
DEE754 said:
I had the same problem on a fully stock phone, only way to fix is to factory reset the phone.
Click to expand...
Click to collapse
That's some bull crap! They should fix this, it's not fair I have to loose all my texts and stuff.. Only for this to probably happen again in another few weeks.
Has this problem occured for you again?
eNkrypt said:
That's some bull crap! They should fix this, it's not fair I have to loose all my texts and stuff.. Only for this to probably happen again in another few weeks.
Has this problem occured for you again?
Click to expand...
Click to collapse
No, its been about a week since it happen. You can setup up a Samsung account on the phone to backup your texts, phone call logs and bookmarks. Then sync back to your phone after reset.
eNkrypt said:
That's some bull crap! They should fix this, it's not fair I have to loose all my texts and stuff.. Only for this to probably happen again in another few weeks.
Has this problem occured for you again?
Click to expand...
Click to collapse
try odin flashing the firmware, others that were rooted, it fixed the issue, I know ur not rooted, worth a shot...
mine got messed up after rooting, I could not get it to work, even after flashing the firmware, but others have had success... try it, wont hurt any and won't delete ur data.
Yep happened to me as well.
Interesting thing is the password works on the lock screen but not in the settings menu.
Odd.
I had this same problem. The only way I was able to get the finger print scanner working again was by doing a factory reset. I then restored all of my apps and settings with Titanium Backup. All is good now. It sucks setting everything back up, but factory reset works.
Hello everybody,
I have xposed framework installed on my rooted Note 4. I basically uninstalled xposed and my fingerprint scanner recognised me again. I then reinstalled xposed and it was still working.
If you're not rooted this won't work for you but can someone with a rooted phone try installing xposed framework and see if it fixes it for you?
Thanks!:good:
I have the same incidence after restoring a nandroid backup to downgrade from LOLLIPOP to KITKAT, I've tried installing Xposed Framework Without Sucess.
I was able to unlock the screen using the google account and afterwards removing the lock screen by fingerprint.
When I try to change the FingerPrint asks me for the password for securty account and doesn't work (in locked screen worked fine).
So I'm afraid I'll have to do a full restore if there's no any other way to reconfigure the fingerprint scanner
snagix said:
I have the same incidence after restoring a nandroid backup to downgrade from LOLLIPOP to KITKAT, I've tried installing Xposed Framework Without Sucess.
I was able to unlock the screen using the google account and afterwards removing the lock screen by fingerprint.
When I try to change the FingerPrint asks me for the password for securty account and doesn't work (in locked screen worked fine).
So I'm afraid I'll have to do a full restore if there's no any other way to reconfigure the fingerprint scanner
Click to expand...
Click to collapse
If that nandroid backup is NIE, you'll need to wipe and Odin NK2. If it's NK2, try just wiping all user data to fix the finger print scanner. Password is not recognized is the indication that suggests one of the two solutions.
Installing Xposed won't fix that but temporarily uninstalling and clearing various apps' user data has helped. Personally, I've seen that work on health services and s health. If you need Xposed, you'll need the secure storage module. Just search secure or secure storage in the Xposed download search engine.
Locked out or private mode fingerprint and backup password don't work
So I'm locked out of private mode fingerprint and backup password don't work so I was wondering if I were to clear my credentials by encryptin device will it reset my backup password so I can access private mode or is there away i can backup my pravite mode files even tho I can't access them so i can do factory reset if that will fix it so i can use and access private mode with my files also can i find my private mode/ hidden files in my files on my note 4
snagix said:
I have the same incidence after restoring a nandroid backup to downgrade from LOLLIPOP to KITKAT, I've tried installing Xposed Framework Without Sucess.
I was able to unlock the screen using the google account and afterwards removing the lock screen by fingerprint.
When I try to change the FingerPrint asks me for the password for securty account and doesn't work (in locked screen worked fine).
So I'm afraid I'll have to do a full restore if there's no any other way to reconfigure the fingerprint scanner
Click to expand...
Click to collapse
Have similar issue after flashing a Tekxodus URV6.6 .. restoring data from a nandroid backup from Texodus URV6.5 which had all my apps installed.
I guess lesson learned is to make sure to disable the fingerprint security and wipe registered fingerprints before doing a Nandroid backup.
P.S.: for some reason the fingerprint backup password doesn't work
lewis.james.750983 said:
Have similar issue after flashing a Tekxodus URV6.6 .. restoring data from a nandroid backup from Texodus URV6.5 which had all my apps installed.
I guess lesson learned is to make sure to disable the fingerprint security and wipe registered fingerprints before doing a Nandroid backup.
P.S.: for some reason the fingerprint backup password doesn't work
Click to expand...
Click to collapse
http://forum.xda-developers.com/showpost.php?p=63327098&postcount=1
There's no flashable so try deleting the file or files instead.
Sent from my SM-N910P using Tapatalk
samep said:
http://forum.xda-developers.com/showpost.php?p=63327098&postcount=1
There's no flashable so try deleting the file or files instead.
Sent from my SM-N910P using Tapatalk
Click to expand...
Click to collapse
Thank you. I'll try it later .. I already wiped data and restored a Nand backup of the a clean Tekxodus URV6.6, luckily I have a full Titanium backup of everything (including call log, text messages ..etc.)
Btw, this Dual MicroSD reader is the best $10 i spent in my life it comes in handy once you pop a 64GB MicroSD in it, to use in TWRP for Nandroid backup, or to store a backup of Titanium Backups.
http://www.bhphotovideo.com/c/produ...2_amc_mmcbk_twingo_otg_swapable_micro_sd.html

Option for password has disappeared with Nougat

I factory wiped my phone under Marshmallow, and then updated it to Nougat with the OTA update, but when I boot up, I discovered that I am only proposed to add fingerprints to the phone. I am not offered to add a password for encryption. In the settings menu, adding a password does not appear anywhere. And it says the phone is already encrypted.
I don't understand what is going on. How can I encrypt the phone using a password?
fnoingw said:
I factory wiped my phone under Marshmallow, and then updated it to Nougat with the OTA update, but when I boot up, I discovered that I am only proposed to add fingerprints to the phone. I am not offered to add a password for encryption. In the settings menu, adding a password does not appear anywhere. And it says the phone is already encrypted.
I don't understand what is going on. How can I encrypt the phone using a password?
Click to expand...
Click to collapse
You don't see an option above fingerprint under security in settings (swipe)? Click it.

help forgot password honor 7x

GUys I have emui 5 version Android 7.0, It is a fingerprint enabled, and I have forgotten the password. My Gmail email ids are already added to that phone. I can unlock the phone using my fingerprint. Is there any way to recover or reset the password without hard reset or complete reset?
bilalrajput said:
GUys I have emui 5 version Android 7.0, It is a fingerprint enabled, and I have forgotten the password. My Gmail email ids are already added to that phone. I can unlock the phone using my fingerprint. Is there any way to recover or reset the password without hard reset or complete reset?
Click to expand...
Click to collapse
Try using Android device manager reset / erase it remotely, or you just need to give it new password
I recommend you install Magisk and root the phone, and then more possibilities will open up. Best I can say is to factory reset, but back up stuff first.

help forgot password honor 7x

GUys I have emui 5 version Android 7.0, It is a fingerprint enabled, and I have forgotten the password. My Gmail email ids are already added to that phone. I can unlock the phone using my fingerprint. Is there any way to recover or reset the password without hard reset or complete reset?
Facing the same issue... Did you find any solution?
bilalrajput said:
GUys I have emui 5 version Android 7.0, It is a fingerprint enabled, and I have forgotten the password. My Gmail email ids are already added to that phone. I can unlock the phone using my fingerprint. Is there any way to recover or reset the password without hard reset or complete reset?
Click to expand...
Click to collapse
Try android device manager. (GOOGLE)
you can set (change) device password with it. Maybe this wil work for your situation
https://support.google.com/accounts/answer/6160491?hl=en
Steps are also explained in this link.
https://www.lifewire.com/reset-android-lock-screen-password-2740708

Question Cannot use saved passwords in chrome/brave

Hello,
I use the password management capabilities of chrome & brave with synchronisation and auto-fill.
In order to have access to passwords a screen lock has to be set. So I have setup one with a pin.
And on all my other Android devices this works without issues but on my mi pad 5 not.
If I access the password settings in Chrome or Brave and edit a password and try to copy it the browser freezes and i'm directly set back to the lock screen.
Auto-Fill works most of the time but if I have for the same page several logins and I try to access e.g. the second one I'm also set back to the lock screen.
Has anyone else this issues and knows a way how to fix that?
ROM is MIUI 12.5.5 Global Stable
Thanks!
Same. I think it's just the pin, cause the other unlock method works without problems
DogD said:
Same. I think it's just the pin, cause the other unlock method works without problems
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Click to collapse
Yeah thank you. With pattern it works.

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