Hi all,
Today I tried to install the Dex on Windows software, directly downloaded from Samsung, on my Windows 10 laptop. The installation runs Kaspersky Endpoint Security for Windows. When I run the installer, the virus scanner pops up with:
Application: Samsung DeX
User: xxxxxxx (Active user)
Component: File Threat Protection
Result: Detected: Trojan-Ransom.Win32.Encoder.efg
Object: C:\Users\xxxxxxx\AppData\Local\Temp\{1283C5D4-19AD-488A-A5EC-145DE564E91E}\.ba\MSSetupAddinDll.dll
Reason: Automatic analysis
Database release date: 23-8-2019 06:57:00
Anyone else had this experience as well? I can't remove or disable the virus scanner as it is company policy.
Gerco
It's more than likely part of your companies EPO protection not to allow it. Ours don't allow USB connectivity for instance.
You might be able to request an exception to the policy if you're using it for work.
Dex on Windows 10 does not detect Note 10+
I have download the Windows Dex software and install on my laptop running Windows 10. Unfortunately the Dex software will not detect my Note 10+ when I connect it to my laptop. I have tried all the recommendation by reinstalling the driver and still not able to detect my Note 10+ even though I can see my phone listed under Windows File Explorer.
Anyone facing the same issue. I have search the web for the last 3 days and nothing come up solid that I can get my problem resolves. Please help if you have the same problem before and you managed to fix it.
Thanks a million.
dannche said:
I have download the Windows Dex software and install on my laptop running Windows 10. Unfortunately the Dex software will not detect my Note 10+ when I connect it to my laptop. I have tried all the recommendation by reinstalling the driver and still not able to detect my Note 10+ even though I can see my phone listed under Windows File Explorer.
Anyone facing the same issue. I have search the web for the last 3 days and nothing come up solid that I can get my problem resolves. Please help if you have the same problem before and you managed to fix it.
Thanks a million.
Click to expand...
Click to collapse
No issue. I'm using the cable from my previous s8.
torickray said:
No issue. I'm using the cable from my previous s8.
Click to expand...
Click to collapse
I did exactly the same by using my Note 8 cable as well but it still cannot detect. I even went and buy a new cable but to no avail.
dannche said:
I have download the Windows Dex software and install on my laptop running Windows 10. Unfortunately the Dex software will not detect my Note 10+ when I connect it to my laptop. I have tried all the recommendation by reinstalling the driver and still not able to detect my Note 10+ even though I can see my phone listed under Windows File Explorer.
Anyone facing the same issue. I have search the web for the last 3 days and nothing come up solid that I can get my problem resolves. Please help if you have the same problem before and you managed to fix it.
Thanks a million.
Click to expand...
Click to collapse
Try this
https://forum.xda-developers.com/showpost.php?p=80189821&postcount=179
dr.ketan said:
Try this
https://forum.xda-developers.com/showpost.php?p=80189821&postcount=179
Click to expand...
Click to collapse
Hi, thank you for sharing the link. I tried it several times even restarting both my laptop and Note 10+. When I did the switch toTransferring Images, my computer will sound a chime and then when I switch back to transferring files, also another chime was heard but nothing happens.
I've even check the windows firewall and Samsung Dex is allowed with no restriction with public and local network settings.
:crying:
I found out that windows update have issues updating the driver.
There were problems installing some updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help:
SAMSUNG Electronics Co., Ltd. - USB - 7/8/2019 12:00:00 AM - 2.16.9.0 -Error 0x800f0247
I try fixing Windows update and even though it did fixed some files, yet the error above still persist.
dannche said:
Hi, thank you for sharing the link. I tried it several times even restarting both my laptop and Note 10+. When I did the switch toTransferring Images, my computer will sound a chime and then when I switch back to transferring files, also another chime was heard but nothing happens.
I've even check the windows firewall and Samsung Dex is allowed with no restriction with public and local network settings.
:crying:
I found out that windows update have issues updating the driver.
There were problems installing some updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help:
SAMSUNG Electronics Co., Ltd. - USB - 7/8/2019 12:00:00 AM - 2.16.9.0 -Error 0x800f0247
I try fixing Windows update and even though it did fixed some files, yet the error above still persist.
Click to expand...
Click to collapse
I am experiencing the same issue, i connect my phone with the USB c cable to my computer. Ensure its connected for USB file transfer, double click on the Dex App but nothing happens.
EDIT:
I tried it with my Mac and that works perfectly fine. Whenever i try it with Windows it fails.
Related
It's been some days since I can't sync my dash using ActiveSync. It won't recognize the device.
I've been trying to change the advanced networking setting in the USB to PC menu, but I can't open it.
There is an error that says: "The settings could not be opened".
I want to avoid the hard-reset. Any ideas on how to access the connections menu to restore the syncing functionality?
Are you using windows xp or windows vista?
I've tried both of them, and none works. I've also read some reports that this has happened before, but didn't find a solution for it.
I'm hoping someone has a solution since a hard-reset is such a pain in the as*. I haven't upgraded rose roms just because the time invested in my current setup is way too much.
Simple fix just dont download Active Sync your missing something else that needs to install the Usb Drivers for your phone to??? You need to download the Windows Mobile Device Center 6.1. http://www.microsoft.com/windowsmobile/en-us/help/synchronize/device-center.mspx This was the easiest way to solve my problems.
Axiomkid said:
Simple fix just dont download Active Sync your missing something else that needs to install the Usb Drivers for your phone to??? You need to download the Windows Mobile Device Center 6.1. http://www.microsoft.com/windowsmobile/en-us/help/synchronize/device-center.mspx This was the easiest way to solve my problems.
Click to expand...
Click to collapse
If that was the problem... but as I said I can't open the USP to PC settings page no matter what, and that's the first thing I'd like to get working.
stickman said:
If that was the problem... but as I said I can't open the USP to PC settings page no matter what, and that's the first thing I'd like to get working.
Click to expand...
Click to collapse
Sounds like a hard-reset moment if you can't open USB to PC, then there could be other issues anyway... Bite the bullet hard-reset be up and running in no time and one step closer to working out what the issue is or it will be solved.
I thought I was doing great after uninstalling bloatware. However, when I tried to connect my Note 2 to my PC via USB I received the error that MTP USB Device driver could not be loaded. Apparently I must have uninstalled something on my Note 2 that is not allowing me to connect to the PC via USB. I have been searching for days, read many postings with the same problem, downloading various Driver apps to no avail. I even downloaded and installed Samsung Drivers which also did not work. I still can use my USB plug from NOTE 2 to my Flash Drive to get stuff transfered to/from Note2/PC.
It never ends. Fix one thing and then another pops up. LOL
What else can I say except - H-E-L-P.
What de-bloater tool did you use ?
Does it show the apps it uninstalled ?
By default any de-bloater should only delete apps from /system/app and
/data/app.
Have you considered starting over by flashing root injected stock Rom?
Sent from my SGH-T889 using xda app-developers app
ciphercodes said:
What de-bloater tool did you use ?
Does it show the apps it uninstalled ?
By default any de-bloater should only delete apps from /system/app and
/data/app.
Have you considered starting over by flashing root injected stock Rom?
Click to expand...
Click to collapse
I did not use any de-bloater. I used Titanium Backup Pro (TBP) and have a complete list of all apks uninstalled.
In TBP under Backup/Restore all apks uninstalled are listed. Plus, I kept a list of all that I deleted.
No, I have not considered starting over by flashing root injected stock ROM. Thought about it, however, if I
do flash, I'm back to square one.
If I don't resolve this one problem, I will remain at this point until new OS comes out. I do have a work around for time being.
I do appreciate your help, time and concern. Thank you.
What really amazes me is that this problem is all over the Internet and I can't find a simple solution. I have Googled it,
been on here doing searches, reading postings, etc. I have even tried Driver Booster.
asctony said:
I did not use any de-bloater. I used Titanium Backup Pro (TBP) and have a complete list of all apks uninstalled.
In TBP under Backup/Restore all apks uninstalled are listed. Plus, I kept a list of all that I deleted.
No, I have not considered starting over by flashing root injected stock ROM. Thought about it, however, if I
do flash, I'm back to square one.
If I don't resolve this one problem, I will remain at this point until new OS comes out. I do have a work around for time being.
I do appreciate your help, time and concern. Thank you.
What really amazes me is that this problem is all over the Internet and I can't find a simple solution. I have Googled it,
been on here doing searches, reading postings, etc. I have even tried Driver Booster.
Click to expand...
Click to collapse
Sometimes we miss something small and obvious. Have you disabled USB debugging mode in Developer options?
AE74 said:
Sometimes we miss something small and obvious. Have you disabled USB debugging mode in Developer options?
Click to expand...
Click to collapse
Yes, I just tried that based on your suggestion. However, still got the same: MTP USB Device error. Thanks for your help.
asctony said:
Yes, I just tried that based on your suggestion. However, still got the same: MTP USB Device error. Thanks for your help.
Click to expand...
Click to collapse
Can you check your phone setting by dialing *#7284#?
Method 3 on the link below.
http://www.danrichard.com/2013/06/1...nect-to-pc-via-usb-with-unknown-device-error/
AE74 said:
Can you check your phone setting by dialing *#7284#?
Method 3 on the link below.
http://www.danrichard.com/2013/06/1...nect-to-pc-via-usb-with-unknown-device-error/
Click to expand...
Click to collapse
Tried this and again no success.
Method 3 – Ensure you have the right settings By default my phone was already set to the right settings for USB file transfers so I’ll assume most of these ship with the same configuration, hence why I have this as method 3. I found this on a forum and while it did not work for me, it seems a few other folks declared it a success.
1. Launch the phone key pad on your note and press *#7284# (don’t forget to start with that * symbol!) When you press the last pound sign (#) this will bring up an option that will allow you to change your USB connection settings (modem or PDA) – change it to PDA.
I did not get any option that allowed me to change the USB Connection settings when I entered *#7284#. So I dialed that number and got an error Unable to process request.
Tried new USB cable and it still tried to load/install device drivers but not successful. Same error MTP USB Device Failed.
Thanks again for trying to help. I do appreciate your help and time. Still looking for a resolution.
asctony said:
Tried this and again no success.
Method 3 – Ensure you have the right settings By default my phone was already set to the right settings for USB file transfers so I’ll assume most of these ship with the same configuration, hence why I have this as method 3. I found this on a forum and while it did not work for me, it seems a few other folks declared it a success.
1. Launch the phone key pad on your note and press *#7284# (don’t forget to start with that * symbol!) When you press the last pound sign (#) this will bring up an option that will allow you to change your USB connection settings (modem or PDA) – change it to PDA.
I did not get any option that allowed me to change the USB Connection settings when I entered *#7284#. So I dialed that number and got an error Unable to process request.
Tried new USB cable and it still tried to load/install device drivers but not successful. Same error MTP USB Device Failed.
Thanks again for trying to help. I do appreciate your help and time. Still looking for a resolution.
Click to expand...
Click to collapse
Perhaps you may not have the system file Phone Utility 1.0.0 or corrupted.
AE74 said:
Perhaps you may not have the system file Phone Utility 1.0.0 or corrupted.
Click to expand...
Click to collapse
Yes, I do have Phone UTL as shown in TBP. How do I access it? I can't under the Method 3.
asctony said:
Yes, I do have Phone UTL as shown in TBP. How do I access it? I can't under the Method 3.
Click to expand...
Click to collapse
I am trying to find out if you have all the files and compare with my files to find out why I can access phone utility and you can't. Your issue may be the driver or files idk. Tbh, I am not an expert. Just another android enthusiast trying to help. I have Tweaked Rom so mine may be different. I have found 2 system files in TBU, Service Mode and MTP Application. Do you have them also? Does service mode work for you when you dial, for example, *#0011#?
SUCCESS-Thanks to Y-O-U!!!!
AE74 said:
I am trying to find out if you have all the files and compare with my files to find out why I can access phone utility and you can't. Your issue may be the driver or files idk. Tbh, I am not an expert. Just another android enthusiast trying to help. I have Tweaked Rom so mine may be different. I have found 2 system files in TBU, Service Mode and MTP Application. Do you have them also? Does service mode work for you when you dial, for example, *#0011#?
Click to expand...
Click to collapse
Yes, I uninstalled both of those. Re-installed both Service Mode and MTP Application, powered off both PC and Note 2. Rebooted, USBd Note 2 to PC and SUCCESS!!!!!!!!!
Thank you very much for your help!!!!! You are no longer a Jr. U R A SR!!!
Hi,
So I have been having a problem with my Surface 2, for no reason out of the blue my internet kicked out and not says it cannot find any networks. When I troubleshoot the issue, it says that "Windows did not detect a properly installed network driver," and my network connections folder is empty, as well as nothing for network showing up with in device manager. I have tried resetting to factory settings and recovering, but when the tablet boots back up, the problem still persists. I have also tried looking for a manual download to the driver, but have found nothing.
Has anyone else had this issue or know a way to fix it?
Shova671 said:
Hi,
So I have been having a problem with my Surface 2, for no reason out of the blue my internet kicked out and not says it cannot find any networks. When I troubleshoot the issue, it says that "Windows did not detect a properly installed network driver," and my network connections folder is empty, as well as nothing for network showing up with in device manager. I have tried resetting to factory settings and recovering, but when the tablet boots back up, the problem still persists. I have also tried looking for a manual download to the driver, but have found nothing.
Has anyone else had this issue or know a way to fix it?
Click to expand...
Click to collapse
You can download the Surface 2 Drivers here;
http://1drv.ms/1w361LQ
I also made a torrent for an up to date Surface 2 Image...all updates and drivers added in as of Jan 7th 2015, you can get that here;
http://kickass.so/surface-2-windows-rt-8-1-office-2013-eng-updated-january-2015-t10054099.html
Ok so i'm pulling whats left of my hair out as I cannot seem to be able to remove this pest of a driver , windows 8.1 Pro is insisting my Nexus 5X is a TP-Link Android Phone and keeps over writing my google adb drivers so my fastboot / adb no longer works , has / is anybody having this problem? wugfresh install wont overwrite the TP-Link either all universal adb installers wont work either
MKD73 said:
Ok so i'm pulling whats left of my hair out as I cannot seem to be able to remove this pest of a driver , windows 8.1 Pro is insisting my Nexus 5X is a TP-Link Android Phone and keeps over writing my google adb drivers so my fastboot / adb no longer works , has / is anybody having this problem? wugfresh install wont overwrite the TP-Link either all universal adb installers wont work either
Click to expand...
Click to collapse
Kind of surprised you're still running Windows 8.1. Windows 10 is free for you and better in just about every way, regardless of the UI changes. Just a recommendation, though I doubt it'd fix your issue.
There's an easy way to tackle this but it depends on how the driver is being installed. If you're connecting your phone to your computer and Windows is insisting on downloading and installing this "TP-Link" driver from Windows Update, there is a way to disable this in a few easy steps. If you're connecting your phone to your computer and Windows just assumes that it's a "TP-Link Android Phone" and applies the wrong pre-loaded driver (usually gives you a notification near the clock) then we're gonna have to get a bit crafty.
EDIT: Silly question. You don't have USB tethering or any wacky app that would be causing this issue, right?
Alcolawl said:
Kind of surprised you're still running Windows 8.1. Windows 10 is free for you and better in just about every way, regardless of the UI changes. Just a recommendation, though I doubt it'd fix your issue.
There's an easy way to tackle this but it depends on how the driver is being installed. If you're connecting your phone to your computer and Windows is insisting on downloading and installing this "TP-Link" driver from Windows Update, there is a way to disable this in a few easy steps. If you're connecting your phone to your computer and Windows just assumes that it's a "TP-Link Android Phone" and applies the wrong pre-loaded driver (usually gives you a notification near the clock) then we're gonna have to get a bit crafty.
EDIT: Silly question. You don't have USB tethering or any wacky app that would be causing this issue, right?
Click to expand...
Click to collapse
Yeah we will have to get a bit crafty, i hid the TP-Link update in windows update god knows how it got installed but its in and i removed it but its still insisting its a TP-Link Android Phone , man its bugging me out . No tether app or other apps no, thats why im lost as to why its started this BS , windows i know can be tricky WIN10 was not for me plus the free upgrade has past now (29July) anyway.
MKD73 said:
Yeah we will have to get a bit crafty, i hid the TP-Link update in windows update god knows how it got installed but its in and i removed it but its still insisting its a TP-Link Android Phone , man its bugging me out . No tether app or other apps no, thats why im lost as to why its started this BS , windows i know can be tricky WIN10 was not for me plus the free upgrade has past now (29July) anyway.
Click to expand...
Click to collapse
Would you mind doing something for me before performing the steps I'm going to list below? Go into Device Manager with the phone plugged in and installed as the stupid "TP-Link" BS and find it in the list of devices. Should probably be under Portable Devices or something. Right click it and click Properties, go to the Driver tab and click "Driver Details". All of the drivers should be located in the 'system32/DRIVERS' folder. Mind giving me the names of those drivers listed? Naming convention is typically driverName.sys.
Additionally, we're going to try a Group Policy change. Hit Windows Key + R and type 'gpedit.msc' and hit enter. A window labeled "Local Group Policy Editor" should come up. Then do the following:
Expand Computer Configuration (Left hand side, the navigation panel)
Expand Administrative Templates
Expand System
Expand Device Installation
Click Device Installation Restrictions
On the right hand side, now, there should be a list of restrictions. Somewhere in that list there should be an item "Prevent installation of devices not described by other policy settings". Double-click that and another window named the same thing should pop up. In the top left, set it to enabled and click Apply, then OK.
Unplug your phone and get rid of that ****ty driver if you haven't already and then restart and try connecting the phone again to see if the same incorrect driver install occurs.
@MKD73 You ever get this sorted out?
Sorry been away on holiday for the weekend , I'll be taking a look in the morning :victory:
Please give update
Have you resolved this issue? My laptop is acting the same. Device manager sees my phone as "TP-Link Android Phone" with sub category of "Android Bootloader Interface." I can't use ADB with it, not recognized.
I tried doing what Alcolawl said but nothing happens. When I right click the "TP Link--- it just says general properties, no 'drivers' etc. I saw the 'driver' option in the "Andoid bootloader Interface" . It says the driver is: winusb.sys, wdfCoInstaller01009.dll and WinUSBInstaller2.dll. When I tried to edit the group, it says "Windows can not find gpedit.msc
Hope you can help me. My phone is stuck in fastboost mode- LG D838
kalikotpepot said:
Have you resolved this issue? My laptop is acting the same. Device manager sees my phone as "TP-Link Android Phone" with sub category of "Android Bootloader Interface." I can't use ADB with it, not recognized.
I tried doing what Alcolawl said but nothing happens. When I right click the "TP Link--- it just says general properties, no 'drivers' etc. I saw the 'driver' option in the "Andoid bootloader Interface" . It says the driver is: winusb.sys, wdfCoInstaller01009.dll and WinUSBInstaller2.dll. When I tried to edit the group, it says "Windows can not find gpedit.msc
Hope you can help me. My phone is stuck in fastboost mode- LG D838
Click to expand...
Click to collapse
Hi Kalikotpepot,
Got the same issue here., Nexus 5x keeps on rebooting, no way to get to recovery and shows as TP Link on my computer. Did you manage to sort it out somehow?
loeage said:
Hi Kalikotpepot,
Got the same issue here., Nexus 5x keeps on rebooting, no way to get to recovery and shows as TP Link on my computer. Did you manage to sort it out somehow?
Click to expand...
Click to collapse
I did it. Execute :
Code:
rundll32.exe newdev.dll,DeviceInternetSettingUi 2
and prevent driver from being installed.
Help me please!
Did you guys manage to fix it? I tried everything you people said but it didn't work. I have a Blu Vivo Xi+ and my PC only recognizes it as TP-LINK Android Phone. I dumbly deleted it's OS and all it's data when trying to update it. I only have access to TWRP and fastboot, is there a way to fix it? I would love if someone could assist me ?.
Hiya folks.
I am feeling like kind of an idiot here but I can't find this magical virtual CD that allegedley contains the USB Drivers I need to allow ADB to play nicely with my phone.
The phone is connected, I can see and browse the internal storage on the "OnePlus 9 Pro 5G" folder - But there's no virtual CD showing up at all. I have tried with and without developer mode in all of the connection options (Charge only, Files, Photos).
I wouldn't mind except I want to unlock the bootloader, and I can't find any USB drivers that will work. There are a lot of dodgy looking sites, but none of them seem legit at all.
I am using Windows 11, and it's an unlocked North American T-Mobile phone.
[Update, tried on Windows 10 as well but that didn't have it either]
Lorry said:
Hiya folks.
I am feeling like kind of an idiot here but I can't find this magical virtual CD that allegedley contains the USB Drivers I need to allow ADB to play nicely with my phone.
The phone is connected, I can see and browse the internal storage on the "OnePlus 9 Pro 5G" folder - But there's no virtual CD showing up at all. I have tried with and without developer mode in all of the connection options (Charge only, Files, Photos).
I wouldn't mind except I want to unlock the bootloader, and I can't find any USB drivers that will work. There are a lot of dodgy looking sites, but none of them seem legit at all.
I am using Windows 11, and it's an unlocked North American T-Mobile phone.
[Update, tried on Windows 10 as well but that didn't have it either]
Click to expand...
Click to collapse
Are you talking about USB drivers for the OnePlus phone?
TheGhost1951 said:
Are you talking about USB drivers for the OnePlus phone?
Click to expand...
Click to collapse
Yes... I have managed to install it using somebody else's suggestion of installing "Driver Booster" which found and corrected it for me - But I'd still like a proper install package for it and I have no idea where that magical Virtual-CD is!
(Also I just noticed that my signature is about a decade or more out of date )
Lorry said:
Yes... I have managed to install it using somebody else's suggestion of installing "Driver Booster" which found and corrected it for me - But I'd still like a proper install package for it and I have no idea where that magical Virtual-CD is!
(Also I just noticed that my signature is about a decade or more out of date )
Click to expand...
Click to collapse
Just do a Google search for latest OnePlus USB drivers and you will find them very easy. Make sure to disable driver signature verification on PC and reboot before installing drivers and reboot after installing. Done!
Here are the drivers provided by support along side the MSM tool:
https://mega.nz/file/2cACiDgS#9U1K2-2WAu7lqp9ErX4C3eSdWJG0VnKIqbVRrLFxbWU
Give a man a fish and you feed him for the day! Teach a man to fish and you feed him for life!