Connecting any usb-c headphones results in neverending beeps - Samsung Galaxy Note 10+ Questions & Answers

Later edit:
I solve it, it was actually due to an older application Desktop hub (for Samsung Dex) that got installed after swapping devices.
Hi,
Looks like there are some usb-c issues going on, mine is related to neverending beeps.
What goes on:
As soon as I connect any usb-c headphones (including those that came with the device) they start beeping, like an alert beep. If i remove them, the sounds is gone.
I also tested another pair of usb-c headphone, and the result is the same, neverending beeps.
The headphones are O.K., they work just fine on my Note 8.
Another interesting fact is that when i first connected them, it said something about updating the firmware. After that, the show started
Of course, i tried altering all the settings i could find. Even i disable usb audio routing, it still keeps beeping
So any ideas?
Other people encountering this issue?

I bought some Galaxy Buds instead

No. I did update the firmware.
After that everything works well.

Related

[Q] phone starts calling automatically

When I plug in my earphones my phone starts to call the last person I spoke to. This happens a couple of times in a row and then it stops and I can watch video or play music without interruption. Does anyone have an idea what this is and how I can fix it?
Had the same problem here ....Can not figure it out either. I have the HTC headset that connects directly into the usb jack'. Sometimes it will happen constantly and other times never happen. I noticed though when it starts to happen and I soft reset the phone it seems to stop the issue for a while. I have two different headsets and the same thing happens to both. But it definitely only happens when there is a headset in use.
I've had this happen a few times (just a couple times over the course of a year), while plugging in the HTC adapter that came with the Tilt 2, that looked like this:
http://www.amazon.com/Mini-USB-Headset-Adapter-2-5mm-3-5mm/dp/B002HNTHKM
I use this adapter in the car, to charge the phone and connect the audio to my car stereo via the 3.5mm jack.
With this same setup, I've also randomly (just a few times also) received a message on the phone's screen to pick the output type (NTSC or PAL) for the video out adapter (when obviously, there is no video out adapter connected).
It APPEARS (not certain) that the times that my phone dialed itself, the adapter was not quite properly seated in the phone's ext-USB jack. Since the HTC headphones have the ability to place calls, I'm thinking there is something going on with the ext-USB jack and plug (short circuit, fouled connection, etc.), where it thinks you are pressing the call button on the HTC headset.
I've seen similar posts on these forums, where the video-out message was possibly traced back to bent pins on the ext-USB jack. Maybe you have a similar issue. Its possible you have bent/damaged pins on the ext-USB jack on your phone, of on the headset plug. Try examining the headset plug, and the ext-USB jack on the phone for broken, missing pins, etc. If possible, try a different HTC headset, and see if the issue persists.
I am currently having this issue and it also only happens when the adapter is plugged into my phone. So does that mean the connection on the adapter could be defective? Is there a way to disable automatic calling from the earphones?
pho_shizzle said:
I am currently having this issue and it also only happens when the adapter is plugged into my phone. So does that mean the connection on the adapter could be defective? Is there a way to disable automatic calling from the earphones?
Click to expand...
Click to collapse
your issued as same as my phone. firt time I think that it 's from Rom . when I tried flash other rom it happened again . until now I still can't find to disable automatic calling when earphone connect to the phone
I had also this problem and after flashing another rom, the problem is over.
Dragonner said:
I had also this problem and after flashing another rom, the problem is over.
Click to expand...
Click to collapse
you can try click many time button on earphone where container micro & received signal on the wire? if you clicj this button whether it dial call or not?
Have you ever try other earphone connect to your phone? whether this problem still happen?
please let me know your result.
Dragonner said:
I had also this problem and after flashing another rom, the problem is over.
Click to expand...
Click to collapse
you can try click many time button on earphone where container micro & received signal on the wire? if you clicj this button whether it dial call or not?
Have you ever try other earphone connect to your phone? whether this problem still happen?
please let's me know your result.
pho_shizzle said:
I am currently having this issue and it also only happens when the adapter is plugged into my phone. So does that mean the connection on the adapter could be defective? Is there a way to disable automatic calling from the earphones?
Click to expand...
Click to collapse
This is often an issue with the adapter or headset you are using. Try another one. Its possible the pins in the phone's ExtUSB socket are bent/damaged. There was a similar thread about this a little while ago. The OP tried a different headset, and it solved his issue.

[Q] Weird audio bug. Lose voice in Maps etc

I have a weird problem. When I plug my phone into my car charger I lose the voice and other alerts in Google Maps and other applications that 'speak' or give alerts. Not entirely. I still get sound in some apps (Tested with Angry Birds for instance). Unplugging the charger it works fine.
So I took it indoors to test on the original charger and cable and also on a USB cable attached to my PC. It worked fine. Hmm. Odd. So I took it back to the car charger and lo and behold it also works fine.
Puzzling.
My only thoughts are when the phone is going from sleep to car charger it causes this bug to surface.
I'm running JJ Hybrid 3.1 at the moment and one of the later ArcKnight kernels.
Anyone else come across this issue and/or have a fix/workaround?
deadman3000 said:
I have a weird problem. When I plug my phone into my car charger I lose the voice and other alerts in Google Maps and other applications that 'speak' or give alerts. Not entirely. I still get sound in some apps (Tested with Angry Birds for instance). Unplugging the charger it works fine.
So I took it indoors to test on the original charger and cable and also on a USB cable attached to my PC. It worked fine. Hmm. Odd. So I took it back to the car charger and lo and behold it also works fine.
Puzzling.
My only thoughts are when the phone is going from sleep to car charger it causes this bug to surface.
I'm running JJ Hybrid 3.1 at the moment and one of the later ArcKnight kernels.
Anyone else come across this issue and/or have a fix/workaround?
Click to expand...
Click to collapse
Did u test other kernel/roms?
Not yet no. Just tested again after a long sleep and it's doing the same thing on a USB cable connected to the PC. Guess I will have to try another ROM and kernel after all.
Well I tried changing the kernel from ArcKnight to Radeon but it made no difference. It seems to just randomly cut out when the USB cable is plugged in. A reboot sorts it out for a while. I am wondering if it's some rogue service or the fact I disabled some framework elements using Autostarts. I think all I can do is flash another ROM and run it with minimal apps for a while. I will look into flashing the new stock ICS ROM that just came out.
OK figured out what the problem was. It was the bluetooth connection to my car stereo kicking in (hence why it worked on a charger away from the car). If I was listening to a radio station bluetooth was still enabled and sending audio alerts from the phone to the car stereo so I could not hear them. If I changed to bluetooth audio on the car stereo I could hear them, So it was a simple matter of disabling media audio in the phones bluetooth settings.
I've put this reply in so if anyone else has the same issue they can search for the answer.

OTA May 2018 Update + Car Bluetooth Music issues

Hi all,
Has anyone experienced any weird Bluetooth issues after installing the latest May OTA update (OPM1.171019.011-RZR-180509.5038)? I've realized that the BT controls on my 2015 Nissan Sentra no longer work properly. It doesn't automatically connect to BT anymore and no track information shows on the head-unit. The weird thing is that I CAN get music to play, at least.
I just wanted to know if I happened to be losing my mind after numerous reboots and re-pairing between the car and the phone.
Same for me. I can delete it. Pair it again and it works. Next time I get in the car it won't reconnect.. worked fine before the update at the weekend.
Sent from my Phone using Tapatalk
It's a fire an miss actually. Sometimes it reconnects automatically with the car's unit (alpine aftermarket) and sometimes it doesn't. I had noticed that if I get in the car for the 1st time today (for ex), it won't reconnect back and i have to cycle around the input in order to "kickstart" the reconnecting process. If I make a stop along the way, stop the car, get out (thus interrupting the connection) and getting back after a while, it will reconnect automatically without any issues. I'm not even taking it out of my pocket. But this scenario is happening since day one, not necessarily from the last update.
On the other hand, I got a smartband (coincidentally after the last update) and now, while the smartband is connected via BT, when I turn on my BT wireless headphone adapter, it won't re-connect anymore (simultaneously with the smartband) and if it does, it's without media playback. As a workaround, I have to 1st turn off the smartband, clear the BT of any active connection (And also any other device with media playback capabilities), turn on the BT adapter so it will connect full, then turn the smartband back on. And not always works like this.
So, I do have on an off issues with the BT stability and connections with various devices, not just car unit.
Strangely though my smart watch connects no problem and the stereo in my motorhome was connecting at the weekend. It's just the car ( a Vauxhall Astra) that refuses to connect unless I delete and re pair....
Sent from my Phone using Tapatalk
I can't get music to play with Spotify or YouTube. The phone connects fine, shows song info but just won't play no matter what I try.
The weird thing is that calls work perfectly. Sound through car speakers and mic works. Just doesn't want to play music.
I've tried unpairing, re-pairing, deleting, even factory reset on both phone and stereo. Worked fine before the 8.1 Oreo update. (I'm on 3 UK handset).
Im having issues as well, it will connect the first time when I manually connect the phone and stereo to MyLink. It will say connected but (No Media) so i try to pair the media and it disconnects my phone from BT and then i have to delete device and re connect device manually. As well if i leave the vehicle or turn it off then it will disconnect. Not just my vehicle but the other showroom vehicles do that as well. Can someone let me know if there is a bluetooth upgrade or a firmware upgrade that can fix this problem? is there anything that we can do for this let me know. Thanks!!
I am having the same issue in my bmw.
I can delete the phone and re-pair... But it sucks having to do that every thing.
also having issues as well. It connects to my headphones and the after market HU in my truck but it will not connect at all to the factory HU in Genesis Coupe. I have tried to delete and re pair and still nothing.
So currently it all works for me with the latest update. It definitely takes a little bit longer than normal though. Not sure how long some of you waited, but compared to my old phones it feels like an eternity during the time it doesn't connect. I also use a smartwatch and it is always connected to that. If you guys need or want any files, let me know. I'm currently waiting for a usb-c to usb-a cable in the mail, so once that is here I can try to help.
I think this is all more of an Android issue. I was having most of the exact same issues mentioned here on my LG V20 on Oreo.
I just for a Razer Phone 1 off eBay this week. I did the Pie update and within a day, the bluetooth issues have returned. Sometimes phone won't connect to car stereo - sometimes reboot stereo, sometimes toggle phone bluetooth off/on, or sometimes just wait 10-30 seconds. Doing the same showing info on car stereo display, but no audio transmitted. I also had similar issues using a OnePlus 3 with both Dirty Unicorns and Resurrection Remix Pie ROMs. I was beginning to think it was my car stereo until I read the comments on this thread. Seeing so many others having the exact same issues on factory and aftermarket stereos (mine is an aftermarket), and knowing it's happening on different devices and both Oreo and Pie , I'm thinking it's an Android 8 and 9 issue.

Sound issues with 3,5mm headset on usb c (adapted), electrical crack on (un)plug then

Hi
just set up the device and all went fine, trying youtube music for the first time.
after some seconds the music disappeared with crackle sound through ehadset on highest volume.
unplugging and replugging the 3,5mm headset through adapter that came with device on usb c there was an electrical crack sound in the headset when un- and replugging.
closing the app and relaunching worked for a short time then sound disappeared on one ear. same crack in ears on (un)plugging.
second headset no difference, but then it works without any issues when using headset volume just one step below max volume.
so this is a known issue on that device, software thing or hardware thing?
evreything else is fine, should we cross check built in speaker on highest volume for crackles to chekc the hardware or do headset through usb c and built in speaker run throught two different output stage/amplifier circuits?
thx for any help
Yea this is happening. There is another thread here also talking about it. It drives me crazy... Seems to be software related (hope so), as some people said installing another rom solves the issue. I also noticed (at least until now) that the problem seems to involve instagram, everytime I had this issue, I checked and instagram was opened on background. I don't remember having the issue when I close instagram beforr plugging the headphone. Not sure about the relation though, still needs to test more.
I will install xiaomi.eu rom soon to test if this happens there also.
Btw, what miui version are you running?
Sent from my Mi 9 SE using Tapatalk
Whatsapp aswell is a big issue. Some people said replacing the typec/jack adaptor works.. but i dont have another one for the moment to test.
ah, just saw the other thread, 2 sites already
so at least no hardware issue, at least not the device, maybe the adapter
thought about buying bluetooth or usb headset anyway as i think even if only some grams the 3,5 on the adapter always tears a little bit on the cord/usb c plug over weeks/months/years and might affect the port
after a restart and reinstalling youtube music i could not reproduce it anymore
have been listening half an hour music without any issues and had a phone call another 25 minutes with headset without sound issues
running global version with
global 10.2.9.0 PFBEUXM
while PFBEUXM should stand for eu anyway?
is there a way to flash another official rom without rooting/unlocking the device and loosing warranty?
thx

Wired headphones "disconnecting" issue, but it can be fixed

Issue
When the headphones (the ones that are bundled with the phone, but I guess it applies for others as well) are plugged in, audio will work in headphones for few seconds (or minutes, if you are lucky), and then the audio will stop (or rather, pause) playing, as if your headphones are disconnected. I tried with music players only, because when headphone is disconnected while music is being played, the music playback will be paused, not sure what happens while playing games but I think audio will start playing from speakers. Anyway, going albeit in depth, when headphones are plugged in, I get a notification from "Samsung USB-C headset" which would say "Checking firmware version", audio can be played via headphones during this time though (naturally), the notification would stay on for quite a few seconds and then disappear (not sure what this thing actually does during this time but OK), audio would still play from headphones, only until you get another notification from Samsung USB-C headset. When this happens, any audio playback will be paused or routed to the speakers as if the headphones are disconnected. You can press the play button in the music player app that you were using to resume playback (can't tell what happens while playing games, because haven't tried), and the audio will play from headphones (sometimes it would play via speakers as well), and it will continue until you receive the same notification again, and this goes on and on. The cycle is like: Plug in headphones -> receive notification -> play audio -> receive notification again which pauses playback -> play audio again -> receive notification again which pauses playback -> .... and it goes on like this.
This is a very frustrating issue as it will make it impossible to use the headphones as this thing repeats itself in intervals of few seconds. Sure, one can use wireless headphones but there are many people like me who prefer the wired ones over the wireless ones. Nonetheless, for normal users this will look like a headphone disconnection issue, and audio via headphone is a basic thing for a phone (or at least, it should be), and having it basically broken is straight unacceptable.
Cause
So like I was saying, we were getting notifications from the Samsung USB-C headset app which caused this disconnection behavior. "Samsung USB-C headset" is a system app by Samsung which kinda manages the firmware versions and codecs and stuffs like that. I haven't checked the logs, and cannot really say for sure, but its the version 1.2.05 version of this app that is causing all these troubles, I think its broken and Samsung needs to fix it ASAP.
That being a system app, it is not possible to disable or downgrade it, I tried various ways to do so, but its no longer possible (for system apps).
Ways to fix
Factory reset - Yes yes I know factory reset won't be a feasible option for many as it can be a bit tedious to go through the backup and the restore process that follows, especially when it is your primary phone (which is why I mentioned "ways to fix" and not "solution"), but yeah, factory reset will fix this issue. What factory reset will do is it will "downgrade" the Samsung USB-C headset app to version 1.1.51, and this version seems to work correctly. When you plug in your headphones, it will say a firmware update is available, simply follow the steps (basically dont unplug headphones while update is in progress), and it will work fine from then on, no issue. Btw, I am on June security patch at the time of writing this. From my observation, I would suggest to not update the Samsung USB-C headset app, and let it be in version 1.1.51. To prevent auto update, go to galaxy store, disable auto updates (luckily this is not there in play store).
This is a software problem, not hardware and Samsung needs to fix this ASAP.
TLDR;
Issue - Wired headphones keeps on disconnecting frequently.
Ways to fix - Factory reset and prevent auto updating Samsung USB-C headset app. Otherwise wait for Samsung to fix.
It didn't work.
You can go to older version of the system app without performing factory reset. It is possible. Go to Apps->then select System Apps option by tapping on 3 dots at upper right side, then select app Samsung USB-C headset-> tap on 3 dots at right side you will get option Uninstall Updates once you tap on it, it will go to last available version or factory version.
corphish said:
Issue
When the headphones (the ones that are bundled with the phone, but I guess it applies for others as well) are plugged in, audio will work in headphones for few seconds (or minutes, if you are lucky), and then the audio will stop (or rather, pause) playing, as if your headphones are disconnected. I tried with music players only, because when headphone is disconnected while music is being played, the music playback will be paused, not sure what happens while playing games but I think audio will start playing from speakers. Anyway, going albeit in depth, when headphones are plugged in, I get a notification from "Samsung USB-C headset" which would say "Checking firmware version", audio can be played via headphones during this time though (naturally), the notification would stay on for quite a few seconds and then disappear (not sure what this thing actually does during this time but OK), audio would still play from headphones, only until you get another notification from Samsung USB-C headset. When this happens, any audio playback will be paused or routed to the speakers as if the headphones are disconnected. You can press the play button in the music player app that you were using to resume playback (can't tell what happens while playing games, because haven't tried), and the audio will play from headphones (sometimes it would play via speakers as well), and it will continue until you receive the same notification again, and this goes on and on. The cycle is like: Plug in headphones -> receive notification -> play audio -> receive notification again which pauses playback -> play audio again -> receive notification again which pauses playback -> .... and it goes on like this.
This is a very frustrating issue as it will make it impossible to use the headphones as this thing repeats itself in intervals of few seconds. Sure, one can use wireless headphones but there are many people like me who prefer the wired ones over the wireless ones. Nonetheless, for normal users this will look like a headphone disconnection issue, and audio via headphone is a basic thing for a phone (or at least, it should be), and having it basically broken is straight unacceptable.
Cause
So like I was saying, we were getting notifications from the Samsung USB-C headset app which caused this disconnection behavior. "Samsung USB-C headset" is a system app by Samsung which kinda manages the firmware versions and codecs and stuffs like that. I haven't checked the logs, and cannot really say for sure, but its the version 1.2.05 version of this app that is causing all these troubles, I think its broken and Samsung needs to fix it ASAP.
That being a system app, it is not possible to disable or downgrade it, I tried various ways to do so, but its no longer possible (for system apps).
Ways to fix
Factory reset - Yes yes I know factory reset won't be a feasible option for many as it can be a bit tedious to go through the backup and the restore process that follows, especially when it is your primary phone (which is why I mentioned "ways to fix" and not "solution"), but yeah, factory reset will fix this issue. What factory reset will do is it will "downgrade" the Samsung USB-C headset app to version 1.1.51, and this version seems to work correctly. When you plug in your headphones, it will say a firmware update is available, simply follow the steps (basically dont unplug headphones while update is in progress), and it will work fine from then on, no issue. Btw, I am on June security patch at the time of writing this. From my observation, I would suggest to not update the Samsung USB-C headset app, and let it be in version 1.1.51. To prevent auto update, go to galaxy store, disable auto updates (luckily this is not there in play store).
This is a software problem, not hardware and Samsung needs to fix this ASAP.
TLDR;
Issue - Wired headphones keeps on disconnecting frequently.
Ways to fix - Factory reset and prevent auto updating Samsung USB-C headset app. Otherwise wait for Samsung t
Click to expand...
Click to collapse
getting this problem in my mi phone
I know this is old but am getting this same issue on my Nubia red magic 6 pro too, it's really frustrating.. Audio keeps cutting when am using type c audio. example same as you explained. I did a Factory reset and did test all wires. and even bought new adapters for audio and all have same thing. seems like it's a software issue.

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