Hi
I have a t-mobile D851 LG G3, for which i was trying to restore to STOCK software, through one of the guides elsewhere on the forum. My first try FAILED, and now the phone is stuck on the "FIRMWARE UPDATE - Do not unplug the USB connection until the process is finished - USER B51" screen
No matter what i do (all key combinations for recovery mode, download mode), plugging, unplugging the phone, taking the battery out for 30 mins or so, and putting it back - NOTHING is working. It all goes back to the screen mentioned above.
I tried running the LG Flash tool again, but it fails.
Any ideas? Any help would be greatly appreciated. This phone is my daily driver, and I am in a major fix without it.
link for the guide I used to flash
http://forum.xda-developers.com/tmob...lg-g3-t2818667
EDITED: LINK HERE
http://forum.xda-developers.com/tmobile-lg-g3/general/firmware-t-mobile-lg-g3-t2818667
EDIT - SOLVED
Thanks to everyone who chipped but especially to pside15 and one other person (but i can't find his post)
The solution was very simple - I was making the idiotic mistake of looking at just the computer screen and NOT the phone screen. The computer kept giving me all sorts of errors saying 'update failed - can't connect to server, yada yada' etc. I just left the phone alone - came back 10 mins later to working phone.
Moral of the story - Watch BOTH the phone screen and the computer while doing these things, because my computer had me believe that this is not gonna work - the phone obviously disagreed
When the flashtool fails, whats the error? Its not hardbricked if it still comes on and goes into download mode. Look at THIS image and see if you set action mode the same. This one mistake caused me a headache last night for 6 hours.
Your link doesn't work.
I use this LG Flashtool when I soft-bricked my G3.
http://forum.xda-developers.com/showthread.php?t=2797190
joeyhdownsouth said:
When the flashtool fails, whats the error? Its not hardbricked if it still comes on and goes into download mode. Look at THIS image and see if you set action mode the same. This one mistake caused me a headache last night for 6 hours.
Click to expand...
Click to collapse
it doesn't come into download mode - its just stuck at the 'firmware update' mode at 0%
And does it matter that its a D851 (the t-mobile) version?
inshadesofgrey said:
it doesn't come into download mode - its just stuck at the 'firmware update' mode at 0%
And does it matter that its a D851 (the t-mobile) version?
Click to expand...
Click to collapse
Firmware update is dl mode. Does your computer recognize phone when its plugged in?
sent from my LG G3
joeyhdownsouth said:
Firmware update is dl mode. Does your computer recognize phone when its plugged in?
sent from my LG G3
Click to expand...
Click to collapse
The computer does recognize it. But when it comes to the point of verifying connection between phone and LG software update tool, it fails saying 'make sure the phone is connected to the computer, etc'
inshadesofgrey said:
The computer does recognize it. But when it comes to the point of verifying connection between phone and LG software update tool, it fails saying 'make sure the phone is connected to the computer, etc'
Click to expand...
Click to collapse
Uninstall drivers from device manager in computer, reinstall. Make sure to change com port to 41. Also board dl in action mode is a complete overhaul of firmware, the other setting in action mode is to update firmware.
sent from my LG G3
If your phone can turn on an go into download mode you can flash it. Just try w different computers
Same thing happened to me
joeyhdownsouth said:
Uninstall drivers from device manager in computer, reinstall. Make sure to change com port to 41. Also board dl in action mode is a complete overhaul of firmware, the other setting in action mode is to update firmware.
sent from my LG G3
Click to expand...
Click to collapse
Can i use this guide? - http://forum.xda-developers.com/showthread.php?t=2772199
If yes, what would be the relevant file for the black T-MOBILE LG G3 (D851)?
the only options i see are:
F400K V10B
Files. DLL F400K
F400L V10A
Files. DLL F400L
F400S V10B
Files. DLL F400S
inshadesofgrey said:
Can i use this guide? - http://forum.xda-developers.com/showthread.php?t=2772199
If yes, what would be the relevant file for the black T-MOBILE LG G3 (D851)?
the only options i see are:
F400K V10B
Files. DLL F400K
F400L V10A
Files. DLL F400L
F400S V10B
Files. DLL F400S
Click to expand...
Click to collapse
Im not 100% sure, because I have the Sprint LS990. As far as the model # goes, it has to be the exact one, which should be under your battery. I'll look into it more in a few hours when I get off work. Try HERE for tots and dlls
sent from my LG G3
FIXED IT!
Thanks to everyone who chipped but especially to pside15
The solution was very simple - I was making the idiotic mistake of looking at just the computer screen and NOT the phone screen. The computer kept giving me all sorts of errors saying 'update failed - can't connect to server, yada yada' etc. I just left the phone alone - came back 10 mins later to working phone.
Moral of the story - Watch BOTH the phone screen and the computer while doing these things, because my computer had me believe that this is not gonna work - the phone obviously disagreed
SOLVED!
SOLVED
Thanks to everyone who chipped but especially to pside15 and one other person, whose post i can't find now
The solution was very simple - I was making the idiotic mistake of looking at just the computer screen and NOT the phone screen. The computer kept giving me all sorts of errors saying 'update failed - can't connect to server, yada yada' etc. I just left the phone alone - came back 10 mins later to working phone.
Moral of the story - Watch BOTH the phone screen and the computer while doing these things, because my computer had me believe that this is not gonna work - the phone obviously disagreed
Bricked Sprint G3
Does this method work for the LS990 and if so where can I find the firmware files for ZV4? PLEASE NEED THE HELP! Thanks
LG G3 D855 - Firmware upgrade
Hi,
I am in the same situation here. I have used the following tutorial and successfully flashed the firmware
I am not allowed to add the link yet.. Sorry
Type the following on YouTube
How to Unroot/Unbrick LG G3!
My Phone was up and running and I forgot to close the LG Flash tool on my PC. The flash tool started to flash my phone again, at about 80%, when the tool restart the phone , it never came back and since then I am sitting at the firmware upgrade screen.
I can see a yellow mark in device manager under Portable device.... I can see under port LG Mobile Serial port which i set it to 41. I read about something called wipe cache partition. I have used few different PC but it is not downloading the firmware at all.......... Please help!!!!!!! Can I use Linux ADB to flash the firmware .... Any tutorial ......
I'm going crazy here and I need my phone to work!
I have an LG G3 on Verizon.
I rooted it and edited a part of build.prop to change the DPI which got the phone stuck in a boot loop and kept popping up "the process com.android.systemui has stopped.
I tried clearing cache
I tried booting in safe mode
I then did a factory reset
My phone boots up to the Setup Wizard screen but I am STILL getting that systemui error and a com.android.phone and I can't get any further than that screen.
I then tried to use the LG FlashTool to just wipe the entire ROM and replace it with the stock one from Verizon.
This gave me a "Model Information Check FAIL!" error but I DO have the right ROM for my phone. There's only one for the Verizon G3 as far as I can tell
This led me to realizing that there is something in the build.prop that's making LGFlashTool think the proper rom actually isn't right.
I then installed the Android SDK so I can ADB into my phone. but whenever I run "abd devices" nothing shows up in the list.
I was told USB Debugging needs to be turned on in order for this to work, I don't remember if it's turned on or not with my phone and I can't get past the Setup Wizard to edit anything. I wonder if ADB is even running properly on my phone or if these errors are stopping it?
I will gladly paypal someone $20 if they can get this working for me.
Did you tried this?
http://forum.xda-developers.com/showthread.php?t=2772199
droidhd said:
Did you tried this?
http://forum.xda-developers.com/showthread.php?t=2772199
Click to expand...
Click to collapse
yes I did, that's where I got the "Model Information Check FAIL!" error
And what about this guide (if you can enter download mode):
http://forum.xda-developers.com/showthread.php?t=2785089
8) When the firmware is downloaded, boot your LG G3 into Download Mode. To do this, press and hold the Volume Up key and then plug the USB cable.
Click to expand...
Click to collapse
One of my friends saved his phone by this guide
Download mode - LG PC Suite - Restore update error.
1. Remove battery
2. Boot phone into download mode
3. Open LG PC Suite - restore update error
This method have saved me a few times.
Will adb work in one of the recovery modes even if it wasn't enabled in the full boot mode? If so, start there.
Sent from my LGLS990 using XDA Free mobile app
Regarding your USB debugging question, you would have had to turn it on in order to root the phone originally, right? If so I imagine it would still be on unless you unchecked it. You have the proper drivers set up? Anytime I've encountered issues with adb devices not returning any results the issue has been drivers.
Good luck.
droidhd said:
And what about this guide (if you can enter download mode):
http://forum.xda-developers.com/showthread.php?t=2785089
One of my friends saved his phone by this guide
Click to expand...
Click to collapse
Yup! I tried that. I got the "Model Information Check FAIL!" error
robalm said:
Download mode - LG PC Suite - Restore update error.
1. Remove battery
2. Boot phone into download mode
3. Open LG PC Suite - restore update error
This method have saved me a few times.
Click to expand...
Click to collapse
Hey thank, I haden't tried this but just gave it a go and the program is giving me errors when I try to restore update error. I don't think it's connecting to the phone.
SilverZero said:
Will adb work in one of the recovery modes even if it wasn't enabled in the full boot mode? If so, start there.
Sent from my LGLS990 using XDA Free mobile app
Click to expand...
Click to collapse
What do you mean recovery modes? You mean like Safe mode? I actually haven't tried that. I'll give it a go.
Rodeojones said:
Regarding your USB debugging question, you would have had to turn it on in order to root the phone originally, right? If so I imagine it would still be on unless you unchecked it. You have the proper drivers set up? Anytime I've encountered issues with adb devices not returning any results the issue has been drivers.
Good luck.
Click to expand...
Click to collapse
I believe I have the proper drivers, I installed drivers and the phone is showing up in device manager as Alright.
Try hooking it up to the lg support tool and select uprade recovery.
Download and install support tool
Open tool
Plug in phone with phone on.
Top right select options/upgrade recovery
Let it do its thing.
Lg support tool
https://www.dropbox.com/s/1ckig41xdqoi2u1/B2CAppSetup.exe?dl=0
When you looked for phone in device manager did you change the port to com41? I forgot to do that and got the error in LG Flash Tool
Bro your motherboard is done with take it to service center
Hey everyone...it ended up being a stupid fix, I just tried flashing it on another computer and I didn't get the error? I have no idea why it worked.
jpf566 said:
Hey everyone...it ended up being a stupid fix, I just tried flashing it on another computer and I didn't get the error? I have no idea why it worked.
Click to expand...
Click to collapse
Oh man should've told you that. Sometimes its just a driver acting up and you have to manually delete them in the device manager. Sometimes there marked with a symbol .
please hit thanks if i helped in any way. send from my g3 d852 beast
jpf566 said:
Hey everyone...it ended up being a stupid fix, I just tried flashing it on another computer and I didn't get the error? I have no idea why it worked.
Click to expand...
Click to collapse
Sometimes it's the simplest solution that's hardest to find. Glad it all worked out for you.
So who won the 20 bucks? XD
Money's not important. The problem' fixed, this is what's important ; )
Ferindel said:
Money's not important. The problem' fixed, this is what's important ; )
Click to expand...
Click to collapse
True! that's what this forum is about :highfive:
Hello there pals, I have a problem, I have an Lg H815P (Mexico Version), and i was using it normally for about 15 days, then suddenly the home screen freezed, and then the phone restarted, i thougt it was just a lagging issue, but then, when the phone booted up again, after like 5 secs it freezed up again and restart, a infinte loop, then i said, this Rom must be corrupted (Stock TELCEL Rom v20b Android MM), and decided to do a hardware keys factory reset, then the phone restarted but when it was android upgrading apps, it kept restarting, at last it booted up but the problem persist. So im kinda worried, how a problem cant be fixed at a full hard reset? When im trying to flash a KDZ file From lg flash tool, the program fails because cant find phone, a kinda weird thing because the adb detects it sometimes, others not, i booted the phone in safe mode and the problem persist anyway, what can I do? I already have the drivers, the lg up, and the lg bridge apps, they all said that im running the last software for my mobile device, i´ve tried another battery as well, so im kinda lost, another thing, after the hard reset, the phone was able to stay on like 15 mins, sometimes 5, sometimes just secs, dunno what is happening but i really need some ideas, can you help me to work this out?
Greetings pals!
Delintg2 said:
Hello there pals, I have a problem, I have an Lg H815P (Mexico Version), and i was using it normally for about 15 days, then suddenly the home screen freezed, and then the phone restarted, i thougt it was just a lagging issue, but then, when the phone booted up again, after like 5 secs it freezed up again and restart, a infinte loop, then i said, this Rom must be corrupted (Stock TELCEL Rom v20b Android MM), and decided to do a hardware keys factory reset, then the phone restarted but when it was android upgrading apps, it kept restarting, at last it booted up but the problem persist. So im kinda worried, how a problem cant be fixed at a full hard reset? When im trying to flash a KDZ file From lg flash tool, the program fails because cant find phone, a kinda weird thing because the adb detects it sometimes, others not, i booted the phone in safe mode and the problem persist anyway, what can I do? I already have the drivers, the lg up, and the lg bridge apps, they all said that im running the last software for my mobile device, i´ve tried another battery as well, so im kinda lost, another thing, after the hard reset, the phone was able to stay on like 15 mins, sometimes 5, sometimes just secs, dunno what is happening but i really need some ideas, can you help me to work this out?
Greetings pals!
Click to expand...
Click to collapse
I have had this problem occur because of the launcher. Try cleaning the cache and data and see whether an updated version is available. You could also try a 3rd party one and see if that helps or simply re-install the LG launcher.
If no luck, you could try flashing another kdz with LGUP-NEW: https://forum.xda-developers.com/g4/help/lgup-install-kdz-mm-lp-t3249803
There are a couple of TCL kdz's listed on this site: https://lg-firmwares.com/lg-h815p-firmwares/
Scroll sown to LG H815P Firmware List.
Back up everything first.
sdembiske said:
I have had this problem occur because of the launcher. Try cleaning the cache and data and see whether an updated version is available. You could also try a 3rd party one and see if that helps or simply re-install the LG launcher.
If no luck, you could try flashing another kdz with LGUP-NEW: https://forum.xda-developers.com/g4/help/lgup-install-kdz-mm-lp-t3249803
There are a couple of TCL kdz's listed on this site: https://lg-firmwares.com/lg-h815p-firmwares/
Scroll sown to LG H815P Firmware List.
Back up everything first.
Click to expand...
Click to collapse
Ty pal, I´ve tried with nova launcher, but no dice, still restarting, perhaps because i cant disable lg launcher from apps menu, actually i´ve been trying with flashtool and kdz files but i think the program doesnt recognize phone, cuz it show the message in lg mobile support tool: error required info cannot be found, contact administrator. I have the drivers, the pc in download mode and connected to pc, full charged, what else im missing?
Delintg2 said:
Ty pal, I´ve tried with nova launcher, but no dice, still restarting, perhaps because i cant disable lg launcher from apps menu, actually i´ve been trying with flashtool and kdz files but i think the program doesnt recognize phone, cuz it show the message in lg mobile support tool: error required info cannot be found, contact administrator. I have the drivers, the pc in download mode and connected to pc, full charged, what else im missing?
Click to expand...
Click to collapse
seems to me that you got the bootloop.
send it to repair if warranty.. if not try LG mexico.
Delintg2 said:
Ty pal, I´ve tried with nova launcher, but no dice, still restarting, perhaps because i cant disable lg launcher from apps menu, actually i´ve been trying with flashtool and kdz files but i think the program doesnt recognize phone, cuz it show the message in lg mobile support tool: error required info cannot be found, contact administrator. I have the drivers, the pc in download mode and connected to pc, full charged, what else im missing?
Click to expand...
Click to collapse
Make sure you are using the correct LG Mobile Driver on your PC: LGMobileDriver_WHQL_Ver_4.2.0
If you are using the drivers your PC installs, you will have issues. Check in Device Manager on your PC.
Use LGUP-NEW to install a kdz.
sdembiske said:
Make sure you are using the correct LG Mobile Driver on your PC: LGMobileDriver_WHQL_Ver_4.2.0
If you are using the drivers your PC installs, you will have issues. Check in Device Manager on your PC.
Use LGUP-NEW to install a kdz.
Click to expand...
Click to collapse
Delintg2 said:
Ty pal, I´ve tried with nova launcher, but no dice, still restarting, perhaps because i cant disable lg launcher from apps menu, actually i´ve been trying with flashtool and kdz files but i think the program doesnt recognize phone, cuz it show the message in lg mobile support tool: error required info cannot be found, contact administrator. I have the drivers, the pc in download mode and connected to pc, full charged, what else im missing?
Click to expand...
Click to collapse
sdembiske said:
I have had this problem occur because of the launcher. Try cleaning the cache and data and see whether an updated version is available. You could also try a 3rd party one and see if that helps or simply re-install the LG launcher.
If no luck, you could try flashing another kdz with LGUP-NEW: https://forum.xda-developers.com/g4/help/lgup-install-kdz-mm-lp-t3249803
There are a couple of TCL kdz's listed on this site: https://lg-firmwares.com/lg-h815p-firmwares/
Scroll sown to LG H815P Firmware List.
Back up everything first.
Click to expand...
Click to collapse
I found the correct drivers and installed a DLL for lg up, so the program now detects my phone, the problem is that i install as Refurbish the same version that i was running, the h815p v20a, but when it finishes it says rebooting, but in the device is boot looped at lg logo and powered by android, the phne used to boot and show desktop, now is bootlooped, what else can I do to make him boot?
Cheers buddies
Delintg2 said:
I found the correct drivers and installed a DLL for lg up, so the program now detects my phone, the problem is that i install as Refurbish the same version that i was running, the h815p v20a, but when it finishes it says rebooting, but in the device is boot looped at lg logo and powered by android, the phne used to boot and show desktop, now is bootlooped, what else can I do to make him boot?
Cheers buddies
Click to expand...
Click to collapse
If the phone is still recognized on your PC, see if you can get into download mode. If you can, try re-installing the KDZ from there. Make double sure it is the same kdz that was installed on your phone when it worked.
The other option is to see if you can get into recovery mode and try a factory reset.
It is possible that the freezing you were experiencing before when it booted up was, as raptordd suggested above in post #4, an early sign of the hardware bootloop issue that has now manifested fully. The only real option then is to send it in to LG for repair and tell them your phone, you believe, has developed the hardware bootloop issue. Even if out of official warranty, they should replace the motherboard in that case, at no cost to you.
sdembiske said:
If the phone is still recognized on your PC, see if you can get into download mode. If you can, try re-installing the KDZ from there. Make double sure it is the same kdz that was installed on your phone when it worked.
The other option is to see if you can get into recovery mode and try a factory reset.
It is possible that the freezing you were experiencing before when it booted up was, as raptordd suggested above in post #4, an early sign of the hardware bootloop issue that has now manifested fully. The only real option then is to send it in to LG for repair and tell them your phone, you believe, has developed the hardware bootloop issue. Even if out of official warranty, they should replace the motherboard in that case, at no cost to you.
Click to expand...
Click to collapse
Now that u mention that, the phone was recognized by pc, but i installed a lot of kdzs, and none of them made the phone boot, every one of them were for h815p v20a, the one that was installed, but now i connect it to pc and then says download mode but doesnt enter and then the lg logo appears again, even the charge is meesed up now, i think i screwed the download mode and the charge mode, is that possible? but i tried the factory reset when i had the working firmware but the problem persists. Now im thinkin my only option is to use a octoplus box to revive it, but dunno if that will fix the restart problem, about that warranty stuff, i can send it to lg mexico and they should change my motherboard for free? That sound too good to be true.
Salute! pals
Delintg2 said:
Now that u mention that, the phone was recognized by pc, but i installed a lot of kdzs, and none of them made the phone boot, every one of them were for h815p v20a, the one that was installed, but now i connect it to pc and then says download mode but doesnt enter and then the lg logo appears again, even the charge is meesed up now, i think i screwed the download mode and the charge mode, is that possible? but i tried the factory reset when i had the working firmware but the problem persists. Now im thinkin my only option is to use a octoplus box to revive it, but dunno if that will fix the restart problem, about that warranty stuff, i can send it to lg mexico and they should change my motherboard for free? That sound too good to be true.
Salute! pals
Click to expand...
Click to collapse
See if you can enter recovery using the hardware buttons and try executing it again.
LG has been replacing motherboards in a lot of cases where the issue is attributable to their own hardware issue (ILAPO). You don't really want to discuss the things you have done to get it working again with them ... if you get my drift, i.e., play dumb ...
sdembiske said:
See if you can enter recovery using the hardware buttons and try executing it again.
LG has been replacing motherboards in a lot of cases where the issue is attributable to their own hardware issue (ILAPO). You don't really want to discuss the things you have done to get it working again with them ... if you get my drift, i.e., play dumb ...
Click to expand...
Click to collapse
Ok if none of the baove works, ill do that, but no, it has no recovery neither, not even stock, i read about a bootloader way to fix the download mode, im gonna try that but i doubt i can cuz bootloader is factory locked cuz is latin version.
No luck at all, phone is still bricked, is there any way to flash stuff via bootloader or abd without bootloader unlocked or root?
Hello!
My friend had done a hard reset on her MI6 MIUI 9.2.3. and now she can't pass the login process to her Google account.
So far I've probably tried all possible ways from YT to unlock without interfering with the software, but nothing has worked.
Now I wanted to take the bootloader, but here the stairs begin, I don't have access to the settings on the phone, so I can't turn on the USB debugging, and without that I can't do much. So I have a question if anyone had such a problem and whether he found a solution,
power+volume down
long press until restart
rr
dlhxr said:
power+volume down
long press until restart
Click to expand...
Click to collapse
Hi! but this move me only to fastboot, where without debugging i can do nothing.
soundgardens said:
Hi! but this move me only to fastboot, where without debugging i can do nothing.
Click to expand...
Click to collapse
Mi unlock should work. Pretty sure debugging has nothing to do with anything outside of system.
There is another problem because she don't create MI account whit out this mi unlock don't work :/ any other option?