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So my wife's captivate glide seems to have this problem:
- her glide (everything is stock) often never rings when someone calls her. No missed call notification, just a voicemail if the person decides to leave one.
-yesterday at home I called her phone from both my cell (motorola Atrix, HSDPA) and landline...no ring. Immediately afterwards from my landline to my Atrix, phone rings. Signal strength is around -70dBm for both the Glide and Atrix. I turned on airplane mode on the glide and then off. Called again from our landline and the phone rings on the glide.
Is it the cell tower? phone?
First thing - is the ringer volume on?
ringer volume is on...the glide was in front of me while I was dialing it from our landline or from my Atrix. The glide did not pop up the incoming call screen or ring until I turned on/off airplane mode, which is not a suitable workaround.
cell signal strength from my atrix shows -83 to -91 dBm. cell tower is ~488m away (using the open signal app)
I get this too sometimes.
Could never figure out why if it's hardware or software.
Anyone else have this issue?
I don't have this issue but I never receive calls and when I do it rings
-sent from my insanely awesome captivate glide-
my dads phone (a basic nokia on at&t) does this on occasion the phone has to be rebooted & it works fine. it happens after he goes to their summer home (300 miles away & in a rural area w/ LOTS of at&t dead spots). it does appear to be a tower/roaming type thing.
Get a new sim card....
Sent from my SAMSUNG-SGH-I927 using XDA
My wifes does that as well I think it's a damn att thing honestly
Sent from my SAMSUNG-SGH-I927R using XDA
gnahc79 said:
phone often never rings when someone calls. No missed call notification, just a voicemail if the person decides to leave one.
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I've summed this up as an AT&T issue. Have been with them since the Cingular days and every phone I've ever had with them has exhibited this behavior. Making the switch to T-Mobile now that I can get an unlimited everything plan for $60/month
L4T
Lookin4Trouble said:
I've summed this up as an AT&T issue. Have been with them since the Cingular days and every phone I've ever had with them has exhibited this behavior. Making the switch to T-Mobile now that I can get an unlimited everything plan for $60/month
L4T
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Click to collapse
Thing is for when I did my test, my phone (Atrix) got the incoming call from our landline and my wife's phone (Glide) did not. Both have the same band support, maybe the Glide was on a different band?
My wife's phone has the same problem!
My wife's phone has the same problem! She complains about it all the time, and I have no idea what to do. Everything is stock.
It regularly doesn't ring. Like more than twice chunks of time a week.
I do notice that the Glide goes from HSPA to UMTS to HSDPA (in Status->Mobile Network Type) when I enable and then disable airplane mode. The Atrix stays on HSPA when I enable and then disable airplane mode.
I think when the Glide was not receiving calls it was in UMTS. Atrix was in HSPA.
I know someone else with a Blackberry on AT&T that has this problem sometimes. My Glide on AT&T had this problem the other day. I think it's a network thing.
At least if you use Google Voice for voicemails you will always get an e-mail that you missed a call even when the phone doesn't even show a missed call and the caller doesn't leave a voicemail.
Can any of you follow up on this? Did you ever get the problem solved? Did switching phones or SIMs help?
I'm collecting info on this thread: http://forum.xda-developers.com/showthread.php?t=1779654 so we can assess the extent of this issue.
Not just an AT&T problem, it happens to me on Rogers in Canada. It happened to me just earlier today.
Mine has periods of time where it will do this, maybe an afternoon or a full day, then it goes away. Not often maybe once every couple of months. I suspect it is the carrier.
Sent from my SAMSUNG-SGH-I927 using xda app-developers app
I had the same problem and for me, I found that "viper" program is causing it... It takes hold of the phone functionality and prevents the android phone app from triggering the ring and lighting the screen ... I unistalled it and every thing is back to noramal :good:
Me and the Mrs have the same problem all the time. There is no telling how many calls we miss.
Lookin4Trouble said:
I've summed this up as an AT&T issue. Have been with them since the Cingular days and every phone I've ever had with them has exhibited this behavior. Making the switch to T-Mobile now that I can get an unlimited everything plan for $60/month
L4T
Click to expand...
Click to collapse
I'm with Lookin4Troubleon this one and think this is an AT&T issue (who I have also been with since Cingular).
New Motorola Atrix HD, working fine, left on a desk in a well serviced area having never left range of the tower to which it is connected. After a period of time although the phone shows full bars and a 4G connection, when a call is dialed from the phone it realizes that it is not on any network and re-initializes it's network connection, going through the various icons and network types until it gets to 4G and then the call goes out. While the phone is in that limbo state (full bars and 4G icon but not actually connected to the network) incoming calls go straight to voice-mail and no alerts for missed calls or voice mails are sent to the phone... until the process of making an outgoing call from the phone forces it to re-find the network - then incoming calls and voice mail alerts function... until the next instance. This happens several times a day and I have been unable to logically connect the problem it to any activity starting at the phone.
In the early days of 3G this used to happen a lot because the phones (referring to Motorola Razer V3xx) were unable to cleanly release a tower going out of range and attach to a tower coming into range as you traveled. Compounding the problem was the fact that the phones would not fall back on a different network band as they should have when the 3G connections were bad... because bad 3G connections were not being detected by the phone.
Same sh!t, different day! The new generation of 4G phones on AT&T are as bad as ever at falling back to the older network type when needed AND somehow the combination of AT&T and Motorola have managed to recreate this problem on stationary phones in good coverage areas. GOOD GRIEF.
Working my way through some tech levels at Motorola and AT&T. I've always suspected that this has to do with the phone not properly switching between the various networks it uses for calls and data, and to my amazement AT&T leaned towards blaming their own service issues along those very lines of thought. They seem to be having issues managing their 4G LTE stuff. If their next round of escalation does not find an answer I'm going to try forcing WCDMA connection (4G without LTE) to see if the issue relates to the toggle off/on of the LTE component. The LTE indicator is on for data and off for calls and there is a brief moment where the signal dips to zero bars during the transition. The 2 screenshots below show network state during a "4G" call and after call has ended. Perhaps this is where the problem lies. For anyone interested in testing this way, you can use LTE Setting by Ryo Ueshima. Even though that app was developed for Sony Xperia I've used to to test forcing of GSM/Edge and 4G (no LTE) on my Atrix HD. Resets after restart of phone and perhaps at other times, and may behave differently on different providers - also there are some buttons in that app which you don't want to click on without first noting the default value.
Network State During "4G" Call
View attachment 1787153
Network State After Call (after transition from 4G to 4G LTE)
View attachment 1787154
As I have experienced first hand, T-Mobile's wifi calling feature works amazing on my Note 3. The problem is, where I live, work and play we do not get any T-Mobile service above 2g, and mostly nothing at all. I'm actually confused as to why local stores are even selling the service. It simply doesn't work here. Anyhow, I had purchased a month of prepaid service with them because I don't get ANY service from any provider at my home (except Verizon, who comes in at 5 bars in my basement). The wifi calling feature was amazing for this one reason. I never missed a call, or text and life was good. Of course, the moment I left the house my $800.00 Note 3 turned into a very expensive makeup mirror for my wife because, like I mentioned, we don't get T-Mobile here, at all. I still have 2 weeks of the service active, and put the sim into my i-747 S3 for testing.
I'm currently running Hyperdrive RLS3.1 (NB4) on AT&T Go-Service on my Note 3.
What I'm asking is simple, or maybe it isn't -
I would like to know where I could find info on a REAL wifi calling service. Not these 3rd party apps that give you a new free #, etc. I'd like something that integrates into the phone, like TM Wifi calling does. After searching this topic on XDA, I found a few threads on SIP VoIP. I'd even be willing to give that a shot. If I have to invest a few dollars, that is also ok. Has anyone else successfully done this? Any better idea's or suggestions? I'm tired of not being able to make calls from my cell phone at home. I have looked into repeaters, extenders, etc, but that is for another thread, I suppose.
I know that the native wifi calling on my Note 3 will not work with AT&T, but there must be something that can work....
Thanks for any info or help anyone can provide.
Real WiFi calling has to be supported on the back end by the carrier.
You are going to be limited to a 3rd party solution.
That's what I use. I have to use magic jack.
sent from a Galaxy Note 3 Far far away
Pajar0913 said:
That's what I use. I have to use magic jack.
sent from a Galaxy Note 3 Far far away
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I also started using magicjack on my phone. After trying out several voip SIP services with the native android app, I realized that it would never have the sound quality I needed.
This is all null and void now though. I retired my N900T and bought the Verizon Note 3 and never drop signal or lose LTE, even in my basement.
100% not possible. It relies on servers at T-Mobile's end. Plus the settings in the Wifi Calling app are set to T-Mobile's servers on top of that.
Hello- I live in a crappy area for reception to say the least! T Mobile seems to be the best option as I have a great Ubiquiti WIFI network setup up at the House- For whatever reason I have been missing a ton of calls and text's when on WIFI calling with the S6.
I didn't seem to have the same issues with the iPhone 6? Any others experiencing the same issues? Do you guys have any suggestions?
Thanks so much!
-Scoob
Yes, I am not rooted and my S6 edge shows "missed calls" when on Wifi. The phone doesnt even ring. It happens most of the time.
VICosPhi said:
Yes, I am not rooted and my S6 edge shows "missed calls" when on Wifi. The phone doesnt even ring. It happens most of the time.
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Click to collapse
I am rooted. TWRP installed. Stock Kernel. Absolutely NO issues with WiFi calling. In fact on all my older Galaxy devices including my S5 I always had issues. So far call quality superb. No WiFi calling issues.
At this particular hour I'm not rooted, wifi calling has worked fine except for one glitch, when I initiate a call overseas it almost invariable fails but if I dial again it goes right through. No idea what to make of that.
Alright, I am rooted now...let's see if that does anything to Wifi calling. Still have stock recovery and kernel.
Yep, two phones, both have them. Tried to get a replacement, but the guy was being a corporate line tower and it really irritated me that I spend 2.5 hrs dealing with him and driving 38 miles to and from just to get home with nothing. I refuse to pay a restocking fee. Nobody had a white S6 Edge 32 GB. I got stuck with a Black on Thursday due to a lack of stock. Great customer service, right..... The idiot manager asked me "what do I get by giving you a phone from my inventory and lose money and get in trouble for it?" I said it's a customer satisfaction thing. What kind of a person think it's reasonable to lose 10% battery life with a 1 hr phone call on Wifi calling?
If you're missing calls it's because of your WiFi connection. When you have a bunch of devices using the same WiFi they kinda take priority over the phone so you miss calls. Go into a Tmobile store and ask for a FREE WiFi router. It is designed to prioritize WiFi calling over everything else. I have one and it works great
My issue is that no one can hear me and sometimes I can't hear them. It happened on my iPhone 6 Plus too and not just at my house.
wildbill014 said:
If you're missing calls it's because of your WiFi connection. When you have a bunch of devices using the same WiFi they kinda take priority over the phone so you miss calls. Go into a Tmobile store and ask for a FREE WiFi router. It is designed to prioritize WiFi calling over everything else. I have one and it works great
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Click to collapse
I have just received my third Galaxy S6. I am unable to receive calls about 90% of the time on WIFI. I have the tmobile wifi cellspot router; it makes no difference. I am 4 feet from the router with a perfect connection. My 3 year old HTC One S has no problem making and receiving calls on the network or on the WIFI connection. None of my phones have been rooted. I also tried the SIM card replacement. No dice. This is discouraging.
I've had the same issue, would love to hear a solution X_X
For 2.5 months I've been going round and round with AT&T with connectivity issues with my note 5 and my microcell. It happens about 50-75% of the time I will go to text or call someone it will disconnect from the Microcell. I have had 6 different techs say it isn't a known issue and one that says it is. My note 4 had no problems. The latest tech told me to give him until Tuesday to work this out one way or the other. Anyone else having the same issues?
Not the same but my phone will make a call but acts like it's on mute. On speaker, BT, or the phones built speaker.
Sent from my SM-N920T using Tapatalk
I'm trying to figure out if this is a Samsung as a whole thing or just the Note 5 as my Note 4 was fine.
Microcell seems be playing move here. Seems there setting in Microcell y that takes hand offs, are something like it. But I sure u checked it all ready.
From space using SM-N920A.
So not sure if this helps but here is my experience. I went from a note 4 a note 5 and the white microcell didn't work at all. My wife's S5 worked fine as did my note 4. Att replaced the microcell with the newer black version. This did allow my note 5 to recognize the microcell and work. However, it does sometimes drop calls when I am on the phone for a while. Also, I notice in the morning the microcell has one or zero bars of service but still shows its connected. A power cycle of the phone works or the microcell does start to get service as I use the phone more. It's been good so far but not perfect.
Escobar27 said:
So not sure if this helps but here is my experience. I went from a note 4 a note 5 and the white microcell didn't work at all. My wife's S5 worked fine as did my note 4. Att replaced the microcell with the newer black version. This did allow my note 5 to recognize the microcell and work. However, it does sometimes drop calls when I am on the phone for a while. Also, I notice in the morning the microcell has one or zero bars of service but still shows its connected. A power cycle of the phone works or the microcell does start to get service as I use the phone more. It's been good so far but not perfect.
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Click to collapse
Thanks, I have the black microcell and I have tried all that. My microcell has all bars always as dose my note 5 until I go to text or call then it boots me off the Microcell I lose all bars on the phone except one. Then I reconnect to the Microcell sometimes it takes 3-4 times to work.
k5mitch said:
Thanks, I have the black microcell and I have tried all that. My microcell has all bars always as dose my note 5 until I go to text or call then it boots me off the Microcell I lose all bars on the phone except one. Then I reconnect to the Microcell sometimes it takes 3-4 times to work.
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hello, hey i had the same issue with my note 5 and my wifes s6. They had to re register my cell a few times, and do some other of their black magic to get my note 5 to work. My wife s6 still did not work till they disabled something called hand off or something of that nature. Sorry i forget what its called been a few months since i had to deal with them. I had the white tower, then they sent me the black tower. I still have issues with dropped calls once and a while and some times have to restart phone to get it to connect to tower but. works better now then it did. Its not you and yeah they should know about it i called them to cancel my plan if they did not get it fixed.
I upgraded from a note 4 and had trouble with my N5 and my microcell. It never connected and the other three phones in the house did just fine. I went through a few steps with online chat. What finally worked was to remove the microcell from my account settings and then add it back. This forces a reinstall and complete set-up from scratch. the unit did a software update as part of the process. the whole process took 30-50 minutes. My N5 connected immediately upon completion and has been rock solid since.
I have the black microcell and the note 5. Only issue I have is sending MMS with it, but that is likely due to a configuration issue with my wifi. No voice or texting issues otherwise.
I have a newer black microcell and a Note 5... If i am connected to the Microcell while in a poor HD Voice (Voice over LTE) area... If my phone connects to the Microcell AND is on WiFi... half the time my calls go right to voicemail and I don't get my texts. It is even worse if someone sends a MMS photo, it seems like everything stops then and doesn't even attempt to connect. Funny thing is, if I turn off WiFi everything seems to work fine.... I just unplugged the microcell and am dealing with the less than stellar signal in my area... Where is the WiFi calling already? :-/
I was thinking about getting a micro cell. If there a deal? T mobile gives them.out for free now. Also, any health issues in having a cellntower in your home?
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I have absolutely ZERO issues using my old (pre=4G LTE) microcell with my Note 5.
I have a black micro cell tower and a note 5 and I have turned off the micro cell tower until I want to waste some more time with AT&T on the issues.
If you look outside the forum you will find a lot of complaints about the micro cell tower.
All my lights are on the micro cell tower have always been on since initial setup and a couple of service tries.
During one service call with a rep the phone call disconnected when all bars were on phone with micro cell connection indicated. That was the last time. I may try again sometime but for now it is unplugged. To many dropped calls and no connection or bars on phone. When I restart the phone it usually reconnects but it is still subject to dropped calls and unsent text messages.
I will comment back if it ever works correctly when I feel like trying tech support again.
Having issues as well. Note 5 on my old white/orange microcell worked perfectly, except of course no outgoing MMS. I got upgraded to the black newer microcell, $75 credit brought it down to $75, and there is a current rebate for that so it was free. Now my N5 drops calls, and at times doesn't show it as connected. Nothing comes up on troubleshooting with a rep, and they even had me change m SIM. Kind of funny, but I'll probably go back to the white/orange older microcell.
Microcell Note 5&4 issues
I've been having connecting issues with my microcell both white and black for sometime and recently discovered a remedy that baffles me. I have the Note 5 and my wife has the Note 4 and we both would go minutes to hours before the microcell would connect to our phones. AT&T was prettty much useless and time consuming at best. With both my wife and I home I got the idea to call her cell and not have her answer. As soon as I hung up the microcell connected. I've done this 2 more days consecutively and it continues to work! Any ideas and can someone else try this?
DJ
Well my white microcell went out. Since then they sent me a black one. @ first I couldn't get it to connect but for few seconds. Then I deactivate then reactivate the device. Set device for "Automatically Hand Out" . Now it seems to be playing nice with Note 5.
Sent from Samsung-SM N920A using MultiCam Black Tapatalk.
I have the exact same issue with Note 5. The phone says ATT Micro Cell, and the bar is full, but as soon as I send a text, the bar goes down to single bar, and take a while to sent a simple text...my S4 has no problem whatsoever...
I have same issues for past few month and for past few weeks it has become more noticeable. I'm getting a replacement for my white one so I'm hoping its fixes teh issues, but looking at comments here and also over internet looks like its a widespread issues hitting Notes 5.
I've the same issue with samsung note 5. My gf's iphone 6s works great with the at&t microcell and samsung note 5 sucks. It acts so bizarre . As soon as you text sometimes, the signal quickly drops from 5 bars to 1 or almost 0 bars and then the text message says it's trying to send. And then fails. But the receiver 50% of the time receives it ansd 50% not. You think it failed and you try to resend again and your recipient receives duplicates. I've been facing way too many issues with samsung note 5. I'm now seriously rethinking every buying a samsung again. I had and still have issues with regular cell reception, regardless of everything off on the wifi, it keeps searching and reconnecting back to wifi even if it's off (yes yes, i turned off all smart connect, at&t auto connect, everything else on it). Drives me crazy. Now this micro cell issue. the iphone works like a charm.
i picked up a used old style 3g microcell (white nd orange) on ebay for $8 (YES EIGHT DOLLARS) shipped. It came without a power adapter but who doesn't have a drawer full of them? Fired it up registered it and within 30 mins I am up and running. No issues so far in my basement apartment using my Note5 latest ATT firmware stock. MMS txt and calling are far superior than what it was like without this!
I have a network extender. My wife's Galaxy S4 picks it up, but not my Nexus 5X. Anyone on Verizon use a network extender with this phone?
Mine seems to work, I do hear the two beeps when placing an outbound call. I live in a dead zone so I have almost no reception without the network extender. I have also been receiving calls without issue.
I have the same issue. Wife's S4 connects fine, but my nexus 5X doesn't. Doesn't matter what settings i use on the phone
I get nothing on my N5x but it works fine on a dozen other modern VZ handsets.
bump, anyone find another option.?
Two 5Xs in the house with network extender and still dropping calls.