Last week I received three Galaxy Nexus phones which were shipped by Verizon after ordered on line. It wasn't the first day they were out, but quite close. One of the three has been having far more problems with dropped internet connections and showing weaker signals, or no reception at all, in locations where the other two phones do much better.
There was one other thing about the faulty one. While two came with the SIM cards in the larger card to be punched out, one had the SIM card already in the phone when received. It wasn't pushed all the way in, but was sticking out from the slot where it goes. I'm wondering if this means anything--could there have been enough time for Verizon to have already received a return and send out one someone else already returned due to problems? Anyone else receive their "new" phone this way?
Regardless, I'm going to the Verizon store tomorrow to hopefully exchange this for another phone, but I do wonder if there is meaning to the SIM card not being in the same location as the other phones.
Is anyone else seeing an issue where the phone will randomly drop network for about 30 seconds and then pick it back up?
I have the unlocked model from Google and yes that happens to me on verizon. I also have a Bluetooth issue in my car where if I make a call then try to connect to my cars Bluetooth I can't hand off the call and use hands free. This keeps happening until I repair the phone.
So far I have not had this issue. I did have this issue on my Nexus 6p that it would drop my Verizon network for a few seconds about every other day but so far my Pixel XL from the Google Store has not dropped it. I did have issues with my phone connecting to my 2016 Toyota Tundra but I forgot that I can't have my phone paired to my smartwatch and vehicle at the same time. Once I unpaired my smartwatch from my Pixel it worked 100% for my vehicle.
Yeah mine is from Verizon and it had trouble activating when I went through the automatic activation. I had to call in the activation from my wife's phone. Google support told me it sounded like a bad sim so I went to Verizon and had a new sim put in and it didn't do it for about 18 hours and then sure enough it started doing it again this morning. I hope it's not a phone issue because from what I have seen the 128gb black xl is back ordered till like Christmas at this point.
If I try to send a text while it's showing no lte network I see an error that says I may be able to send a text if I insert a sim.
Hi all,
A couple of weeks back I had to have my z2 repaired since it suddenly lost service. Since I bought it abroad there's no local official support and I had to trust in unofficial service. They supposedly changed the antenna board or something like that (they were very non-specific on the description of the fix). The phone was working correctly afterwards.
However I started to notice that, when not on wifi, the phone looses signal periodically, not only internet but phone and sms as well.
I'm planning on sending it back for repair though I don't look forward to doing it so. It just occurred to me that maybe they put the replacement part from a different model (mine is xt1710-09) and that my current stock image has problems with this spare part, baseband configuration or something. Is this really possible? I've already wiped completely but it remains the same.
I'm thinking on flashing a different stock version for another model (retail us, or retail br). But don't know if that's a good idea though.
Any thoughts or ideas?
Thanks!
So, I recently bought a secondhand Google Pixel XL 1st gen. I am using it as a secondary device to manage some Instagram pages I have and to use the camera to take ever so amazing pictures with the best camera on the market (blanket statement covering the Pixel 2 and 3 as well).
Anyways, I've had the phone for about a month and recently the SIM card slot stopped reading SIM cards. No water damage and I have no dropped the phone at all. The phone has actually sat longer than I have used it, as my daily driver is a Note 8. Sometimes, before now, I was switching back and forth between the Pixel and my Note 8. Everything was fine for awhile...
At first I was thinking that Verizon had somehow noticed that I was switching phones on their Network, but then I thought logically about that and considered that Verizon doesn't really care because I'm paying them either way and last time I checked, there isn't a known software check to make sure a SIM is being used on the phone it was purchased with.
Now I'm thinking that it is either the Android Pie update or maybe a security update - currently it's the February 5th installment. Not really sure either way and it's frustrating me on a daily basis and I am not really sure what to do or how to further troubleshoot the issue. Again, no water and drop damage interference since owning the device and the SIM card slot was working up until about 3 weeks ago roughly.
Update: Successfully rolled back to the Jan 5th security patch and nothing changed. Phone still is not reading the SIM. Although, last night before doing so, I popped in my Verizon SIM from my Note 8 and the phone showed the mobile network icon in the status bar for a split second and then it disappeared basically as fast as it showed its face. I'm thinking the phone can read SIMs still, but the tray is screwed up somehow. 19 views and somehow no response...
A few users have been complaining that the Pixel 6 devices (Pro and regular) have been suffering from losing the mobile data connection. The phone seems to lose the connection to 5G/4G/LTE, then the signal shows up that there is no network connection (exclamation mark with the triangle). It takes up to a few minutes until the phone catches up (you can speed up the process by switching airplane mode on and off again).
From my impression this happens esp. when switching the air tower to which the phone connects, but I might be wrong.
However, Google has promised a fix for March - issue still persists. I just received an answer from the german Google support acknowledging that this is a software issue and that this will now be fixed with the June patch. Bummer, waiting another three months.
What's quite disturbing... here on reddit a few users said that swapping out the phone with one which was manufactured more recently fixed the issue for them. Some say that only phones built within the first few weeks are affected. So this might be a combination of h/w and s/w issue.
https://www.reddit.com/r/GooglePixel/comments/tkfs5p
My rma fixed the issue. It's definitely defective hardware.
If you can post the first 2 digits of the serial number for your current model for comparison that would be interesting for me.
My launch day unit with connection issues was manufactured September 2021 and my rma unit was December 2021. I theorize the first few runs of phones had defective modems. Somewhere between September and December the issue was sorted.
The first two digits of the serial number:
First digit: year of manufacture should either be a 1 or 2 for 2021 or 2022
Second digit: 1-9 (January to September) or A-C (October - December)
Click to expand...
Click to collapse
https://www.reddit.com/r/GooglePixel/comments/tkfs5p/_/i3jo0wb
https://www.reddit.com/r/GooglePixel/comments/qhasxr
[Updated] Pixel 6 mobile network keeps dropping for some users
Some Pixel 6 users are bothered by mobile network dropping issue, while for some, Wi-Fi is automatically getting disconnected.
piunikaweb.com
Google Issue Tracker
issuetracker.google.com
https://www.reddit.com/r/GooglePixel/comments/s9g600
https://www.reddit.com/r/GooglePixel/comments/s6gvep
https://www.reddit.com/r/GooglePixel/comments/s6gvep
Why does my network keep dropping on my Pixel 6 Pro? - Google Pixel Community
My pixel 6 pro keeps dropping my TMobile connection. - Google Pixel Community
I got a day one unit and have had 0 problems with network. Are you using a physical sim or an esim
Nergal di Cuthah said:
I got a day one unit and have had 0 problems with network. Are you using a physical sim or an esim
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Glad that everything works for you.
The statement is not that all early units suffer from this issue, but it looks like that most of the affected units are from the early production days.
I have tried both - eSim and physical SIM. Same behavior.
I had several connectivity issues before march build (had zero connection at home, couldn't get SMS/make phone calls). March build kinda fixed that, meaning at least I got SMS again and was able to make phone calls from my home office, but connection in terms of MB/s was still bad. I just updated to april and will see if that one continues to improve on top of it.
Morgrain said:
I had several connectivity issues before march build (had zero connection at home, couldn't get SMS/make phone calls). March build kinda fixed that, meaning at least I got SMS again and was able to make phone calls from my home office, but connection in terms of MB/s was still bad. I just updated to april and will see if that one continues to improve on top of it.
Click to expand...
Click to collapse
I'm already in April and it didn't get any better.
I have the feeling that things got worse with the March build, but I can't prove it in any way.
Next thing... I will try to get T-mobile to swap out my phone. I'm really sick of all the connection issues
It happened to me a couple days ago. I was outside listening to Spotify. Suddenly the data indicator started showing "E" and it wouldn't change back to 4G until I restarted the phone. Annoying.
I havent had any issue with my pixel, I wonder if this is a hardware issue...
Today someone from T-Mobile Germany customer service gave me a hint that there are a few of these lemons. So... I have initiated a replacement - really, it bothers me so much. I often use my mobile phone when I need to have information quickly or get things done quickly. My blood pressure goes up whenever I see the mobile data connection going off, which happens quite often.
Hey I got this every so often, more less recently.
I have found switching off the "automatically select network" on T-Mobile to work so far. Not sure if this is an end all, but seems to also fix not being able to call out sometimes.
I've had calls drop multiple times after the April update even after factory resetting my phone. The call will just turn off like I was never in a call in the first place. I've tried updating to the QPR beta and it's still happening. I do have a better signal with the newest modem but seriously, Google needs to fix this. In the meantime I've been forced to use my work iPhone as I can't afford to have dropped calls with clients.