Keys being pressed while phone is locked - Google Pixel 2 XL Questions & Answers

This has been driving me crazy. My phone is locked and in my pocket. All of a sudden I start hearing key presses, and when I pull the phone out of my pocket it's on the emergency dialing screen with a bunch of random keys pressed. I've noticed that this most often happens when I'm walking and I receive a text message. I'm using an app called Mood for SMS, which pops up a little bubble dialog when I receive a text. However, sometimes the keystrokes end up as part of a new email message or reply to an old email message.
I removed all of the Android settings for recognizing devices, facial recognition, and on body recognition, yet the phone is still logging random keystrokes. Is there anything else I can turn off so that the phone will just stay locked when I lock it?

You have your lockscreen set to something like fingerprint, pin, etc? Pretty sure you can't reply to a text notification on the lockscreen unless you use my fingerprint or pin.
Sent from my Pixel 2 XL using Tapatalk

Carolinaherps said:
This has been driving me crazy. My phone is locked and in my pocket. All of a sudden I start hearing key presses, and when I pull the phone out of my pocket it's on the emergency dialing screen with a bunch of random keys pressed. I've noticed that this most often happens when I'm walking and I receive a text message. I'm using an app called Mood for SMS, which pops up a little bubble dialog when I receive a text. However, sometimes the keystrokes end up as part of a new email message or reply to an old email message.
I removed all of the Android settings for recognizing devices, facial recognition, and on body recognition, yet the phone is still logging random keystrokes. Is there anything else I can turn off so that the phone will just stay locked when I lock it?
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Click to collapse
Do you by any chance use sweep to wake gestures? My phone kept unlocking in my pocket until I turned off the sweep up to wake gesture in EX Kernel Manager. (I'm using elementalX kernel)

matekaneve said:
Do you by any chance use sweep to wake gestures? My phone kept unlocking in my pocket until I turned off the sweep up to wake gesture in EX Kernel Manager. (I'm using elementalX kernel)
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Click to collapse
No, the phone is stock, unrooted.

EeZeEpEe said:
You have your lockscreen set to something like fingerprint, pin, etc? Pretty sure you can't reply to a text notification on the lockscreen unless you use my fingerprint or pin.
I have the screen locked by PIN and fingerprint. and in the case where it pops into the emergency dialer, after clearing the random keystrokes and exiting the dialer the phone is still locked. So it's not getting unlocked it's just getting into the emergency dialer and entering random keystrokes.
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Click to collapse

So sounds like your screen is waking up. You have Always On Display turned on? Might be better if you change it to off and use Raise To Wake instead or just have it completely off. Strange though because screen stays off find while in my front pocket.
Carolinaherps said:
EeZeEpEe said:
You have your lockscreen set to something like fingerprint, pin, etc? Pretty sure you can't reply to a text notification on the lockscreen unless you use my fingerprint or pin.
I have the screen locked by PIN and fingerprint. and in the case where it pops into the emergency dialer, after clearing the random keystrokes and exiting the dialer the phone is still locked. So it's not getting unlocked it's just getting into the emergency dialer and entering random keystrokes.
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Sent from my Pixel 2 XL using Tapatalk
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EeZeEpEe said:
So sounds like your screen is waking up. You have Always On Display turned on? Might be better if you change it to off and use Raise To Wake instead or just have it completely off. Strange though because screen stays off find while in my front pocket.
Carolinaherps said:
Sent from my Pixel 2 XL using Tapatalk
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Click to collapse
Always On is disabled. However, New Notifications is enabled (wakes screen when notification is received). So that probably explains the screen waking up from the SMS, but not the random keystrokes or the emergency dialer.
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EeZeEpEe said:
So sounds like your screen is waking up. You have Always On Display turned on? Might be better if you change it to off and use Raise To Wake instead or just have it completely off. Strange though because screen stays off find while in my front pocket.
Always On is disabled. However, New Notifications is enabled (wakes screen when notification is received). So that probably explains the screen waking up from the SMS, but not the random keystrokes or the emergency dialer.
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You can turn screen wake off.
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EeZeEpEe said:
So sounds like your screen is waking up. You have Always On Display turned on? Might be better if you change it to off and use Raise To Wake instead or just have it completely off. Strange though because screen stays off find while in my front pocket.
Carolinaherps said:
Sent from my Pixel 2 XL using Tapatalk
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EeZeEpEe said:
You can turn screen wake off. View attachment 4552638
Sent from my Pixel 2 XL using Tapatalk
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But I actually do want the screen to wake when I get a notification. Sometimes it's on my desk so that feature is helpful. I just don't know where the random keypresses are coming from or how it's getting into the emergency dialer.
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Click to collapse

Carolinaherps said:
But I actually do want the screen to wake when I get a notification. Sometimes it's on my desk so that feature is helpful. I just don't know where the random keypresses are coming from or how it's getting into the emergency dialer.
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Click to collapse
Yeah it would be a big loss of a very convenient feature. The screen really should be off while in your pocket even if you keep that option on. What pocket is your phone in? You have some kind of screen protector that might be affecting your proximity sensor?
Easy way to test is cover the top of your phone with something like a piece of paper. Have a text message or anything that'll notify your phone and usually turn on your screen without that paper covering the top. If the screen still turns on, something is going on with the sensors.
Sent from my Pixel 2 XL using Tapatalk

Another odd thing about it.... I have the magnification option set so that so you can triple tap to zoom in. So when the phone is in my pocket and a text message comes in I'll pull it out of my pocket and the screen will already be zoomed in. I don't even know how that's possible for a triple tap to happen while it's in my pocket. Again, it's like some magic keystrokes.

EeZeEpEe said:
Yeah it would be a big loss of a very convenient feature. The screen really should be off while in your pocket even if you keep that option on. What pocket is your phone in? You have some kind of screen protector that might be affecting your proximity sensor?
Easy way to test is cover the top of your phone with something like a piece of paper. Have a text message or anything that'll notify your phone and usually turn on your screen without that paper covering the top. If the screen still turns on, something is going on with the sensors.
Sent from my Pixel 2 XL using Tapatalk
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Click to collapse
It's in my left front pocket. I don't have a screen protector but I do have a Spigen rubber case around it.

I'm basically the same too with front left pocket and no screen protector. I have a variety of cases and doubt your Spigen case is a source of the issue. Can't think of anything else. [emoji53]
Carolinaherps said:
It's in my left front pocket. I don't have a screen protector but I do have a Spigen rubber case around it.
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Click to collapse
Sent from my Pixel 2 XL using Tapatalk

^good call! Try a different case...

Related

Ambient screen mode does not equal always on?

Ok so whnat seems to happen is you can keep it always on if you keep it in an upright position but if the watch tilts to the side it will sometimes turn off. I cant say this is for sure when it turns off but it is not consistent. Sometimes the screen will stay on sometimes it will turn off.
It dims but it's still on.. Seems like a good implementation to me. Im sure it wont be long and we'll have an app that can keep the backlight on if that's what you want.
When I first powered the device on, I looked in settings and found the option to keep the screen always on. However, after I updated the firmware, that option turned into the ambient light sensor option...
So it looks like they disabled that function in the current rom
The screen does turn off if the device doesn't move at all, but even the slightest movement turns the dimmed watch face back on.
that doesn't sound good
for the other 2 Wear watches, the screen always on setting had to be changed through the companion app on the phone
could someone of you please check if that switch is still there and what it does on the Moto 360
would be great, thanks!
2k4ever said:
that doesn't sound good
for the other 2 Wear watches, the screen always on setting had to be changed through the companion app on the phone
could someone of you please check if that switch is still there and what it does on the Moto 360
would be great, thanks!
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Click to collapse
I think this is a bug with the 360. If you set ambient screen on, then the screen will go into a dimmed always on mode. It will stay on forever if the watch is kept in certain positions. For example, if you hold the watch vertically, it will stay on forever. But the screen goes blank if the watch is held in certain other positions. It seems to. Me like if it gets into a sideways like position akin to the way it sits in the charger, the screen will go blank.
I can't imagine this is intended behavior. Anyone seeing anything different?
Here's what I posted over in the discussion thread:
First I need to explain what ambient mode really is. It is definately not always on, but it's pretty clever how it works. From my experience the watch is always on when horizontal. Vertical is a little more tricky - but 90% of the time while vertical, regardless of movement, the watch is off. The other 10% the watch detects movement that resembles walking and only turns off during that time. So far I am very happy with ambient mode. It really does know when you might look at it, and turns on instantly. I can see this being an issue if you like to remove your watch and still use it.. I do this a lot while taking tests : \
Edit - I've been testing the orientations.. Here are the positions that the screen is on and off:
ON - Any orientation where the face is correctly orientated and readable from the users perspective its on.
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OFF techically the watch is sideways so you wouldnt be reading the time.
OFF Same as previous just rotated 180 degrees
OFF Upside down
ON Flat on the table - it's always on
*These results are the same regardless of movement.
Phlip00ws6 said:
Here's what I posted over in the discussion thread:
First I need to explain what ambient mode really is. It is definately not always on, but it's pretty clever how it works. From my experience the watch is always on when horizontal. Vertical is a little more tricky - but 90% of the time while vertical, regardless of movement, the watch is off. The other 10% the watch detects movement that resembles walking and only turns off during that time. So far I am very happy with ambient mode. It really does know when you might look at it, and turns on instantly. I can see this being an issue if you like to remove your watch and still use it.. I do this a lot while taking tests : \
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Thanks.. Do you know for a fact that this is intended behavior? Has Motorola explained anywhere how this is intended to work? It is different from ever other android wear device.
olc said:
Thanks.. Do you know for a fact that this is intended behavior? Has Motorola explained anywhere how this is intended to work? It is different from ever other android wear device.
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I would say this is definately the intended behavior. My guess is that in order to get the 12 hours they had to do this. Its kind of like a V8 sports car that wont pass minimum MPG and the manufacturer was required to install a "shift skip" essentially locking you out of 2nd and 3rd gear while putting around town to get that minimun MPG.
thanks Phlip00ws6!
could you tell us why part of the watch display looks gray in the 3 OFF photos?
Seems too regular for camera flash or other light sources / reflections and if the screen really is off, it shouldnd interfere with the camera
maybe there really is a bug?
2k4ever said:
thanks Phlip00ws6!
could you tell us why part of the watch display looks gray in the 3 OFF photos?
Seems too regular for camera flash or other light sources / reflections and if the screen really is off, it shouldnd interfere with the camera
maybe there really is a bug?
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That's just the reflection of my wall. lol sorry about that. It's completely off.
Phlip00ws6 said:
That's just the reflection of my wall. lol sorry about that. It's completely off.
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thanks for the clarification, seemed too regular to be a reflection, but was hard to tell in the small pictures
I don't have one yet so I may be wrong about this but wouldn't it make much more sense for the the light sensor to adjust the screen brightness whenever you flick your wrist or tap the screen to wake it up? This would surely improve the battery life, especially if you're in a dim environment for an extended period of time.
Tung_meister said:
I don't have one yet so I may be wrong about this but wouldn't it make much more sense for the the light sensor to adjust the screen brightness whenever you flick your wrist or tap the screen to wake it up? This would surely improve the battery life, especially if you're in a dim environment for an extended period of time.
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Click to collapse
I'm not exactly sure what you're asking.. Are you referencing while ambient mode is on or off?
In either case, when you move your wrist up as you would with any other watch, the screen turns fully on and its bightness is adjusted via the light sensor. The only difference ambient mode makes is that when the watch is visible to the user, it is on but dimmed. Any other time e.g the watch is facing away from you, then the screen is off.
Phlip00ws6 said:
I'm not exactly sure what you're asking.. Are you referencing while ambient mode is on or off?
In either case, when you move your wrist up as you would with any other watch, the screen turns fully on and its bightness is adjusted via the light sensor. The only difference ambient mode makes is that when the watch is visible to the user, it is on but dimmed. Any other time e.g the watch is facing away from you, then the screen is off.
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Click to collapse
Oh, from what I'd read I was under the impression that the backlight level wasn't always adjusted by the light sensor. If it is then great.
Tung_meister said:
Oh, from what I'd read I was under the impression that the backlight level wasn't always adjusted by the light sensor. If it is then great.
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Click to collapse
Technically it's not always updated. There seems to be 3 different "modes" to the watch face - on, off, and ambient mode. It's kind of hard to explain, but while the screen is in ambient mode it has one setting.. dim. But it still reacts to that "looking at my watch now" movement, turns the screen to fully on (second hand begins to move, notifications are displayed), and then the light sensor will adjust accordingly. So if the watch is laying flat on a table outside in bright sunlight the screen will be on but you wont be able to see it.
So in summary, no it doesnt respond to light while in ambient mode. Which does seem to contradict the point of it being so accurate at knowing when the watch face is visible. I could see if the face always stayed on regardless, then maybe the sensor shouldn't adjust it because theres no reason for the brightness to be all the way up if you're not looking at it.
Phlip00ws6 said:
Technically it's not always updated. There seems to be 3 different "modes" to the watch face - on, off, and ambient mode. It's kind of hard to explain, but while the screen is in ambient mode it has one setting.. dim. But it still reacts to that "looking at my watch now" movement, turns the screen to fully on (second hand begins to move, notifications are displayed), and then the light sensor will adjust accordingly. So if the watch is laying flat on a table outside in bright sunlight the screen will be on but you wont be able to see it.
So in summary, no it doesnt respond to light while in ambient mode. Which does seem to contradict the point of it being so accurate at knowing when the watch face is visible. I could see if the face always stayed on regardless, then maybe the sensor shouldn't adjust it because theres no reason for the brightness to be all the way up if you're not looking at it.
Click to expand...
Click to collapse
Its so weird what they have done with the brightness settings in Android Wear. There is a reason we are using Android devices vs iOS devices. The openness of the software and the customizations that come along with it. We need to have the choice of how we want our device setup.
I personally would like to have my watch screen on all the time on full brightness. Why is there no option for this? On my G Watch, im constantly having to turn my wrist further towards myself than i normally would or tap the screen to get it bright enough where i can see it properly. Due to this i'm probably going to hold off on my 360 purchase until its fixed.
cloakster said:
Its so weird what they have done with the brightness settings in Android Wear. There is a reason we are using Android devices vs iOS devices. The openness of the software and the customizations that come along with it. We need to have the choice of how we want our device setup.
I personally would like to have my watches screen on all the time on full brightness. Why is there no option for this? On my G Watch, im constantly having to turn my wrist further towards myself than i normally would or tap the screen to get it bright enough where i can see it properly.
Click to expand...
Click to collapse
Patience.. let the devs do what they do. Wear is open source, just like all Android OS's - This is why we are using Android devices vs iOS devices.
Phlip00ws6 said:
Here's what I posted over in the discussion thread:
First I need to explain what ambient mode really is. It is definately not always on, but it's pretty clever how it works. From my experience the watch is always on when horizontal. Vertical is a little more tricky - but 90% of the time while vertical, regardless of movement, the watch is off. The other 10% the watch detects movement that resembles walking and only turns off during that time. So far I am very happy with ambient mode. It really does know when you might look at it, and turns on instantly. I can see this being an issue if you like to remove your watch and still use it.. I do this a lot while taking tests : \
Edit - I've been testing the orientations.. Here are the positions that the screen is on and off:
ON - Any orientation where the face is correctly orientated and readable from the users perspective its on.
OFF techically the watch is sideways so you wouldnt be reading the time.
OFF Same as previous just rotated 180 degrees
OFF Upside down
ON Flat on the table - it's always on
*These results are the same regardless of movement.
Click to expand...
Click to collapse
Thank you. Now I understand how it work's
My 360 is dead when it comes to ambient mode or waking up to wrist movement/orientation changes.
This happened after some weeks of no wear, clearly something going on here as there's several reports of this around forums.
Factory reset a few times, so suspect hardware or software version issue (5.0.1).

Difficult to turn on screen in dark

Has anyone else noticed that when in a dark area, pressing the main button will turn on the screen but it will then automatically and immidiately turn off?
Several times I've gotten into a battle with the phone only to lose, turning it on and it turns off, then turning it on again and so on...
To compound the issue, in these situations it seems that double tap is signifigantly less responsive to activate the screen as well.
I'm pretty sure this phone is using some sort of facial recognition, it has smart stay doesnt it? I think it has gravity/accelerometer to turn on the screen when you pull it out of your pocket. In the back of my mind I'm thinking that since it cant see me it is shutting off but this doesnt seem consistent...
I'm running stock rom, rooted with twrp. Any ideas?
I have not experienced that. Did your G3 do that out of the box?
Sent from my LG-D851 using Tapatalk
Never heard of it. Screen is set to auto off in 30 seconds. Change it to 2 min and you should be good. If u running without a case then maybe the hand is touching the edges of screen this will also shut screen off in double tap.
BAD ASS G3
sublimaze said:
I have not experienced that. Did your G3 do that out of the box?
Sent from my LG-D851 using Tapatalk
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Click to collapse
I didn't notice it until the last week or so. but I kind of feel like that was because I hadn't used the phone that much up until then. I didn't make any major changes to the phone immediately before I started noticing it either, I had already had it rooted for about a week. I feel like the stock rom does have some glitches to it.
The G3 does have a "smart screen" feature that detects your face (Settings > Display). Disable that and see if it helps.
I've not run into this in the dark but have when I try and use my arm band holder when running. The holder covers the ambient light sensor so the phone thinks it was accidentally turned on like in a pocket and shuts right off. Super annoying.
Noticed similar behavior when the phone is in my bike mount at night. Basically it's acting like the proximity sensor is covered. In my bike mount's case, it is covered by a clear screen cover, but normally that doesn't trigger the proximity sensor. But when it's very dark out (not under a street light etc.), it seems to think it's blocked and turns itself off. Annoying.
randyspants said:
I've not run into this in the dark but have when I try and use my arm band holder when running. The holder covers the ambient light sensor so the phone thinks it was accidentally turned on like in a pocket and shuts right off. Super annoying.
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Click to collapse
speedrabbit said:
Noticed similar behavior when the phone is in my bike mount at night. Basically it's acting like the proximity sensor is covered. In my bike mount's case, it is covered by a clear screen cover, but normally that doesn't trigger the proximity sensor. But when it's very dark out (not under a street light etc.), it seems to think it's blocked and turns itself off. Annoying.
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Click to collapse
Have you tried disabling smart stay as sublimaze recommended?
Apache0c said:
Have you tried disabling smart stay as sublimaze recommended?
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Click to collapse
Tried but remains the same... This was the only thread I found concerning this.
Ive had this issue too investigating now
Had that issue when I was using the lock screen face unlock. In the dark it didn't see my face and then it shut off. Setting is in lock screen section
Sent from my G3
gabrielshaste said:
Had that issue when I was using the lock screen face unlock. In the dark it didn't see my face and then it shut off. Setting is in lock screen section
Sent from my G3
Click to expand...
Click to collapse
Lol.
I have the same issue EVERY night. Why is that? It's very annoying
Same issue here
it seemed to resolve itself when I factory reset my phone
but after I got my apps reinstalled from my google backup it started again
so it seems like it's a software issue - not sure to which app it is related to
let me know if you find a fix - this is quite annoying
Me too. I've been facing this issue at night, when it's very dark.
Me and my buddy were in the car during a roadtrip and it was very dark, I mean like: No lights outside, no lights inside the car, the double tap feature didn't even work to begin with and whenever I tried to use the "Power Button" It would come on and then suddenly 'boom' Turn off, now this would happen a few times until it stays on. Weird...
I just experienced this myself, first time I've seen it happen in the 30 + G5's that I've sold. If it's in the dark it just doesn't turn on at all. I hope LG is fixing this. I'm about to Factory Reset it right now and hope for the best! Someone else mentioned that this is the only forum that is disccusing this issue. It must be a very few that are effected. I'm testing another one as we speak.
Has this issue been resolved? My friend's G3 also has this issue. Day time no problem. When it is dark the screen wont' stay on.
Same problem, no fix yet
Same problem here - Pointing it at any light and pressing the power button will turn it on. (As will plugging it into power). Tried tinkering with all sorts of settings (face recognition/auto dimming feature/etc) nothing worked. Tried factory reset, that didn't work either.
My issue started after i had my screen replaced (by a shady shop) who probably didn't do a good job of packing it back together....I'm going to see if I can have someone open it up and clean it out a bit..
I have the same issue on my G3. Even if you're under the covers in bed, the thing doesn't turn on until it gets light. It basically doesn't turn on in the dark through double tap and actually not even with the power button. It could become a safety hazard for someone in an emergency situation.
Nahdont said:
I have the same issue on my G3. Even if you're under the covers in bed, the thing doesn't turn on until it gets light. It basically doesn't turn on in the dark through double tap and actually not even with the power button. It could become a safety hazard for someone in an emergency situation.
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Click to collapse
I have also same problem. No solution yet.

ZF2 screen unlocks when in pocket

Hi guys, am i the only one with this strange behaviour? Phone screen unlocks when in pocket, seems like it is sensitive to the touch of my legs. Can i prevent it from unlocking?
Put the screen facing outwards?
Sent from my ASUS_Z00AD using Tapatalk
Same thing happens to me. They should prevent the screen from waking up when the sensor detects something close to the phone like LG does
Happens to me, I put it facing outwards. It seems to happen when there's a notification and the screen lights up.
Sent from my ASUS_Z00AD using Tapatalk
Same for me, but put the screen facing outward isn't very comfortable in the pocket.
Maybe enabling the sweeptosleep feature instead of double tap to wake is can help to solve the problem, but i don't want do unlock the bootloader.[emoji52]
Sent from my ASUS_Z00AD using Tapatalk
Hank87 said:
Same for me, but put the screen facing outward isn't very comfortable in the pocket.
Maybe enabling the sweeptosleep feature instead of double tap to wake is can help to solve the problem, but i don't want do unlock the bootloader.[emoji52]
Sent from my ASUS_Z00AD using Tapatalk
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Click to collapse
It's sweeptoSLEEP, not sleeptowake, so it doesn't help.
kanagawaben said:
It's sweeptoSLEEP, not sleeptowake, so it doesn't help.
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Click to collapse
I thought that it do the both things, isn't it?
Sent from my ASUS_Z00AD using Tapatalk
Hank87 said:
I thought that it do the both things, isn't it?
Sent from my ASUS_Z00AD using Tapatalk
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Click to collapse
No, or at least it didn't when I tried it.
You can actually use the proximity sensor to decide if the device will wake or not with doubletap2wake if you're using xposed with GravityBox. So if the sensor detects something's in front it won't wake. But expect some delay to wake your device.
Sent from my ASUS_Z00AD using Tapatalk
I turned off the double tap to wake feature and haven't looked back. It was never cnsistent for me anyway; sometimes I would need 4 or 6 taps altogether, with delays to see if it worked. The button rarely misses.
i had same problem.decided to remove double tap to wake.
CenereZar said:
i had same problem.decided to remove double tap to wake.
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Click to collapse
This may help, or you could enable a pattern or pin for the lockscreen.
ASUS_Khang said:
This may help, or you could enable a pattern or pin for the lockscreen.
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Click to collapse
Tryied but it opens the emergency call dialer and send calls... lol
Moreover, type the pattern every time i have to unlock is very annoying.
Sent from my ASUS_Z00AD using Tapatalk
Hank87 said:
Tryied but it opens the emergency call dialer and send calls... lol
Moreover, type the pattern every time i have to unlock is very annoying.
Sent from my ASUS_Z00AD using Tapatalk
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Click to collapse
Completely understand. I've tried taking my phone out of my pocket without any issues (the screen is still black), I also have double tap to wake enabled, but haven't experienced the problem. I'll bring it up with our team.
If i cover the phone sensors with my finger, dttw doesn't work, so it shouldn't work in the pocket. It's proximity sensor related.
Sent from my ASUS_Z00AD using Tapatalk
ione2380 said:
If i cover the phone sensors with my finger, dttw doesn't work, so it shouldn't work in the pocket. It's proximity sensor related.
Sent from my ASUS_Z00AD using Tapatalk
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Click to collapse
I just tested and covering the sensor does in fact stop it on my phone, and yet I'm still getting random wakes in my pocket. I know it's dttw because I feel a short, single vibration, so I don't know what's going on.
Sent from my ASUS_Z00AD using Tapatalk
turn off double tap to wake is a nightmare with zen 2
leave it on and get used to it
ASUS_Khang said:
Completely understand. I've tried taking my phone out of my pocket without any issues (the screen is still black), I also have double tap to wake enabled, but haven't experienced the problem. I'll bring it up with our team.
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Click to collapse
I have found that the thickness of the lining of my pants pocket greatly affects whether the phone turns on. If the pants are loose and the phone can bounce aroudn a bit is even more likely. Jeans are never a problem, but my suit pants are always a problem.
alose said:
I have found that the thickness of the lining of my pants pocket greatly affects whether the phone turns on. If the pants are loose and the phone can bounce aroudn a bit is even more likely. Jeans are never a problem, but my suit pants are always a problem.
Click to expand...
Click to collapse
Interesting...I'll make sure to note that...note to self: don't go running in suit pants.

Problem with wake up screen during call

Hi, i have little problem with my note10 plus. During call, when i put my phone near ear, screen turns off like it should. If i move away in one second, it turn on, but if i hang phone 2 second or more, screen doesn't wake up until i push power button. Even 2 tap screen to wake up don't work. If i try *#77692# proximity sensor and light sensor work perfectly.
Which OS version?
Is power management active or any 3rd party apps recently added or uninstalled?
In Device Care under battery, only fast charging should be enabled.
In Device Care under storage, punch clean now.
Then clear the system cache from the boot menu. Don't hit factory reset!
See if this gets it. Many times clearing the system cache will cure bizarre behavior... like magic.
Make sure all critical data is backed up redundantly. Use the SD card as a data drive, this can serve as one of the backup drives.
Not saying it will need a factory reset but always be prepared to do one if needed. Androids are a very stable a platform, especially this phone but nothing is impervious.
agawron91 said:
Hi, i have little problem with my note10 plus. During call, when i put my phone near ear, screen turns off like it should. If i move away in one second, it turn on, but if i hang phone 2 second or more, screen doesn't wake up until i push power button. Even 2 tap screen to wake up don't work. If i try *#77692# proximity sensor and light sensor work perfectly.
Click to expand...
Click to collapse
I am facing exactly same issue. Have you found a solution for this?
I could be wrong, but i believe this is done to prevent accidental screen pressing while in call.
louforgiveno said:
I could be wrong, but i believe this is done to prevent accidental screen pressing while in call.
Click to expand...
Click to collapse
Yeah, this is normal operation. My Pie variant behaves like this however if I double tap the causes the phone screen to display.
Maybe a 3rd party app is interfering if Samsung double tap turn on doesn't work with the phone app.
Also try returning associated Samsung apps to their factory load versions... updates aren't always good
If you load the Double Tap apk you can set the volume control button for turn on.
It will also allow 2X tap for display turn off. Freeware, no ads, no internet connection... a perfect app.
unfortunately I tried everything. even installed rom using odin. On a clean system, the problem also occurred. I didn't just try to peel the foil off the screen because I paid too much for it
agawron91 said:
unfortunately I tried everything. even installed rom using odin. On a clean system, the problem also occurred. I didn't just try to peel the foil off the screen because I paid too much for it
Click to expand...
Click to collapse
The screen protector isn't the cause.
I think you're describing normal operation except the screen double tap issue.
Double tap on is turned on in settings?
Is the auto screen off time set to a low value?
Disable all power management, a known trouble maker.
Occasionally I get delays when I double tap to get the phone screen back on but it generally works.
Bixby and Google assistant are disabled.
The power button is set to end calls as well... maybe that's it?
Go through phone settings and play with those options.
double tap is turned on but does not work during a call always black screen. In normal use work like a charm. I tried double tap on and off, aod on and off, reinstall system. In first second of call, screen is waking up if I will cover and reveal the sensor. If I cover it for more than 2 seconds - it stops waking up the screen
agawron91 said:
double tap is turned on but does not work during a call always black screen. In normal use work like a charm. I tried double tap on and off, aod on and off, reinstall system. In first second of call, screen is waking up if I will cover and reveal the sensor. If I cover it for more than 2 seconds - it stops waking up the screen
Click to expand...
Click to collapse
There's a couple work arounds, don't sweat it.
Factory resets are just wasting time; find the root cause. It's likely a settings issue.
Lol, it helps if you have dyslexia as you tend not to notice little glitches
All standby app buckets should show as active otherwise power management is active; changes can't be made here unless power management is active, which you don't want.
Set up power management as follows.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
I write using google translator, sorry for mistakes. I tried this options too. Nothing help.
agawron91 said:
Hi, i have little problem with my note10 plus. During call, when i put my phone near ear, screen turns off like it should. If i move away in one second, it turn on, but if i hang phone 2 second or more, screen doesn't wake up until i push power button. Even 2 tap screen to wake up don't work. If i try *#77692# proximity sensor and light sensor work perfectly.
Click to expand...
Click to collapse
I am facing the same problem. it's abt a month since this all started. I have also reset my phone but the issue is still there. if you have found any solution plz guide me.

Question Turn Off AOD?

Hello,
I can't find a was to Turn off Always on Display. Ist ist me, or isn't there an option?
settings, display, lock screen, turn off "always show time and info"
Get the most life from your Pixel phone battery - Pixel Phone Help
You can help your phone’s battery last longer throughout the life of the phone by taking care of the battery and reducing battery drain. Important: Some of these steps work only on Android
support.google.com
Hope this helps!
Turn off your screen when you're not using it​
Open your phone's Settings app.
Tap Display
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Lock screen.
Turn off your screen when you're not using it:
Pixel 4: Tap Idle lock screen
Off.
All other Pixels: Turn off Always show time and info.
I turned off "List to check phone". Still turns on screen (though only to black and white) when I pickup phone.
elitistphoenix said:
I turned off "List to check phone". Still turns on screen (though only to black and white) when I pickup phone.
Click to expand...
Click to collapse
Mine too!!!!!!! It's pissing me off.
m03sizlak said:
Mine too!!!!!!! It's pissing me off.
Click to expand...
Click to collapse
Under settings, display, lock screen turn off tap to check phone if its on
danw_oz said:
Under settings, display, lock screen turn off tap to check phone if its on
Click to expand...
Click to collapse
Both are off and it still turns on when I lift it.
m03sizlak said:
Both are off and it still turns on when I lift it.
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Click to collapse
Must be a bug
Same here, keeps turning on when picked up despite all the settings for this being set to off.
+1
i couldn't handle seeing the huge clock, so i disabled everything, but the screen randomly comes on without pressing the power button to wake, even though i have all relevant settings mentioned above turned off... def a bug
dnaL0R said:
+1
i couldn't handle seeing the huge clock, so i disabled everything, but the screen randomly comes on without pressing the power button to wake, even though i have all relevant settings mentioned above turned off... def a bug
Click to expand...
Click to collapse
I'm beginning to think it is by design so you can always find the finger print scanner position to just touch it and turn on.
nope, the screen should not come on at all without pressing the power button with those settings turned off...
the display options mentioned are pretty self explanatory and should not be enabled if they are set to OFF...
dnaL0R said:
nope, the screen should not come on at all without pressing the power button with those settings turned off...
the display options mentioned are pretty self explanatory and should not be enabled if they are set to OFF...
Click to expand...
Click to collapse
I quite agree. However when you have a finger print scanner under the glass and no idea exactly where it is, and it is expected a single action of placing a finger on the phone turns it on and unlocks it, you need some indication on the display where your finger needs to be. So I think they've decided to always show an indication if they detect the phone might be about to be used, and as the screen is on anyway, they might as well show some notification messages and the charge status as they might normally. The screen also comes on sliding it out of a pouch I've notice without picking it up.
If the screen didn't show any information, but just displayed the finger print icon, would it then seem to be working correctly?
Maybe if you remove the finger print unlock option, does it still turn on? I've not tried that.
Google as they are, settings don't always mean what they say!
It's a shame that Soli is gone now. I loved the AOD + Soli feature from my P4 XL that enabled you to deactivate AOD, EXCEPT if you were close to the phone, then it activated automatically. That feature was awesome. Saved battery and only gave you the information you wanted exactly when you needed them.
Morgrain said:
It's a shame that Soli is gone now. I loved the AOD + Soli feature from my P4 XL that enabled you to deactivate AOD, EXCEPT if you were close to the phone, then it activated automatically. That feature was awesome. Saved battery and only gave you the information you wanted exactly when you needed them.
Click to expand...
Click to collapse
There is no reason why they couldn't do this now just using the proximity sensor, so if on a desk, something waving across the phone would be seen by the proximity sensor and it could turn on. I'm sure it already does something like this so it knows when it is being removed from a pocket or case. If you point another mobile phone camera at it, you can see the infrared proximity sensor is always flashing checking for things in front of it. Maybe someone has a patent on this idea so they can't do it?
PhilipL2021 said:
I quite agree. However when you have a finger print scanner under the glass and no idea exactly where it is, and it is expected a single action of placing a finger on the phone turns it on and unlocks it, you need some indication on the display where your finger needs to be. So I think they've decided to always show an indication if they detect the phone might be about to be used, and as the screen is on anyway, they might as well show some notification messages and the charge status as they might normally. The screen also comes on sliding it out of a pouch I've notice without picking it up.
If the screen didn't show any information, but just displayed the finger print icon, would it then seem to be working correctly?
Maybe if you remove the finger print unlock option, does it still turn on? I've not tried that.
Google as they are, settings don't always mean what they say!
Click to expand...
Click to collapse
Can confirm that after removing fingerprints this is no longer happening. Whether it is a bug or a "feature" connected with fingerprint unlocking, who knows...
Lughnasadh said:
Can confirm that after removing fingerprints this is no longer happening. Whether it is a bug or a "feature" connected with fingerprint unlocking, who knows...
Click to expand...
Click to collapse
I think this is a feature but in typical Google style they have forced this on everyone without a note in the settings to explain the behaviour. They should have disabled the option to turn off the 'turn on' on picking up option, with a note underneath saying something like "The display will always turn on when picked up when the finger print unlock is in use, this is so you can see where to place your finger to unlock.".
That would have saved us a lot of wondering. If I can come up with that, why can't Google?
I don't know about you guys, but it's working for me on P6P. Once 'Always show time and info' is disabled and both, 'Tap to check phone' and 'Lift to check the phone' is set to 'On'. The screen is dead black until I 'Tap' or 'Lift' the phone. If I disable either of the feature, it works as intended. And if I disable the both feature, the screen won't lit up until I press the power button.
FYI... I'm on the latest Build Number: SD1A.210817.036
krips2003 said:
I don't know about you guys, but it's working for me on P6P. Once 'Always show time and info' is disabled and both, 'Tap to check phone' and 'Lift to check the phone' is set to 'On'. The screen is dead black until I 'Tap' or 'Lift' the phone. If I disable either of the feature, it works as intended. And if I disable the both feature, the screen won't lit up until I press the power button.
FYI... I'm on the latest Build Number: SD1A.210817.036
Click to expand...
Click to collapse
Do you have a fingerprint(s) setup, or are you not using the fingerprint function?
bouchigo said:
Do you have a fingerprint(s) setup, or are you not using the fingerprint function?
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Click to collapse
I have Fingerprint setup.
From last 15 minutes or so, I have my phone sitting on the table and it hasn't lit up once.

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