anyone any idea how you cancel this handset was swapped out as it had a display fault went to activate on new handset does not appear to be linked to Samsung account and Samsung UK were about as much use as an ashtray on a motorbike any help most welcome
Log back into your Samsung account?
Or log out and back in?
Also, punctuation, that was painful to read
Related
OK,I bought my device in mid November for Xmas gift. Since the beginning of the year, I decided to use one of the perks. Low and behold I am charged. I try to contact the company involved and they say that they only provide a limited trial. But Samsung states the trial period is much longer. I contacted Samsung abouot my issue, and wonder what I was not sent during my registration. I own many Samsung devices and have had my account since late 2008. So I know my account registered the device and should have had some details in regards to perks. The only thing I got was a one time webpage with a Google play code for my credits, everything else was just unlinked information for all new subscribers to the perks.
Has anyone dealt with perks and have any ideas to resolve such issues? I don't want to be charged for something I am trying out.
Possible fix
Well, I finally an answer back from the second point of contact... they stated that they normally don't support tablet but offer support through phone service. Any way now I must call Samsung support to run through the issue one more time, so they can figure out what to do.
Some head way
OK, got done with my call to Samsung.
I learned not to register the device through your Samsung account devices page. I have many Samsung items through the years, as I had learned it is easy to go and register that way.
The proper link is http://www.samsung.com/us/register-for-your-galaxy-perks/#note-8 for the Note 8.0
Also for some odd reason they want a google email account, which I never had until after registering. Take note that if you have an existing Samsung account, the email address needed for registration completion is your gmail email address.
I wish web developers had a brain, this is not the first time I have seen such a broken way cross linking account information, just annoys the krappa out of me.
Now to fix the issue with Samung Link unable to fetch account authentication information with my Samsung account. Yes, I deleted and recreated the Samsung account many many times. Just another annoying issue. (
While waiting...
OK, while I had some time, I fixed my Samsung link issue... had to make it a system app. Samsung loaded PS Touch, and Samsung Link need to be kept as system apps. Though most of all the system apps can be removed and side loaded for Google Play to manage install/removal processes. I prefer it that way for reloads and memory management outside of using Titanium Backup. The less utilities to perform tasks the better. Somebody should do a right up on using built in function to perform most all needs, instead of finding more apps to do what you can do on your own and without rooting.
I doubt I'll ever fix the Video Hub issue... seems that it is getting info from Samsung servers about the device. If the device does not match the white list at the authentication server, your a no go at getting content. At one time the Note 8.0 was in the white list, now it looks like it is region select and will check firmware along with device.
I have an app to fake the ID and location, but Video Hub is not a concern just an odd app that has some interesting features that go beyond google play hardware requirements.
Woopie! )
Samsung got me my perks rewards resent to my email address. The Google account that I had to make since I did not use goodle before owning the Note 8.0.
Now I am going to redo my account on which I paid a months subscription, so I can apply my perks.
Hey Guys, I cant get through the startup wizard on my at&t s6 edge+. Right when I get to the add Samsung Account screen, that little circle that rotates like it is processing pops up and never goes away making it impossible for me to choose any of the 4 options (create account w/ google id, create account, sign in or skip). This is the furthest I can get into being able to use the phone now and it sucks!
I should also add, prior to this, I was able to use this phone and get through the setup wizard by tapping "skip" when the Add Samsung Account part came up. I never really thought twice about it until I tried to download different themes and I was brought to the Samsung store and asked to log in. Thats when the little circle would pop up and act like the phone was processing something or thinking and it would not even progress any further than that. after trying different things to fix it and all failing, i did a master reset thinking it would wipe everything out and i could start over fresh. I was wrong, so here I am!
I have already worked with Samsung support and after an hour of troubleshooting with them, they emailed me a UPS label to send the phone in for possible repair but we're talking roughly 2-3wks without a phone here. This is my work and personal phone so that kind of lead time just doesn't work for me. Hoping to get lucky here instead so, any suggestions?
Thanks so much guys and sorry for the novel. Just trying to provide as many details as possible to help ya'll help me. I am so appreciative to anyone who maybe able to provide feedback. Seriously, thank you!
Emily
Been a long time since I've posted here!
My grandpa has a Samsung Galaxy J2 Prime. Its his first smart phone, and despite "easy mode" he managed to screw up a bunch of settings. He decided to do a factory reset, however now the phone requires that you "Verify your account" by entering the gmail password associated with his account.
He does not know this password, nor did he set up any secondary verification.
The phone is on my Tmobile account (that I activated). Is there any way to recover the phone or perhaps root it? The people at the Tmo store basically told me its bricked because of this "safety feature".
I see that there are a number of ROM's out there, but I cannot enter the developer option since the phone is stuck in google setup.
Any ideas would be really appreciated, thank you
hipower9 said:
Been a long time since I've posted here!
My grandpa has a Samsung Galaxy J2 Prime. Its his first smart phone, and despite "easy mode" he managed to screw up a bunch of settings. He decided to do a factory reset, however now the phone requires that you "Verify your account" by entering the gmail password associated with his account.
He does not know this password, nor did he set up any secondary verification.
The phone is on my Tmobile account (that I activated). Is there any way to recover the phone or perhaps root it? The people at the Tmo store basically told me its bricked because of this "safety feature".
I see that there are a number of ROM's out there, but I cannot enter the developer option since the phone is stuck in google setup.
Any ideas would be really appreciated, thank you
Click to expand...
Click to collapse
Brings back memories.
Sorry to say that I've been in your situation trying to fix my boss' daughter's phone haha
I'm sure there is a way to remove that "feature" so that it will never ask you to "confirm" your previous google account, but I do not know the method.
I took it to a repair center, the guy obviously didn't tell me how he did it (all I know is that he hooked it up with a USB cable and did something with the computer)
So there is a way but I researched and got nothing, this is a well hidden secret, maybe.
Problem syncing contacts
I’m having a heck of a problem trying to get my new Galaxy Watch (46 mm/non-LTE) to properly sync my contacts. I first realized that I had a problem when I tried to use Bixby to place a call from the watch. Sometimes I woul get the message “contacts syncing” . Sometimes I would get the message that the contact was not found.
I tried resetting the watch and the Samsung Wear app but that didn’t work. I read that turning off Bluetooth and trying to sync over Wi-Fi helped. However, I cannot tell if that is really helping. Some contacts do work while others (most) do not.
It would help to understand from what source the watch gets the contacts. For example does the watch attempt to sync with my Samsung account? Does it attempt to sync with the contacts that reside in the phone memory?
On my phone, I have the contact app set up such that it only displays my Google contacts and I use my Google account as the storage location. I wonder whether that is the problem and if I should somehow either save everything to my Samsung account or save everything physically to the phone.
Naturally, Samsung customer support was worse than useless. The first person I spoke to had me do the hard reset and when that did not work told me to take the watch to a local Service Center. I tried speaking to another support representative today. This one insisted that the Watch would not dial contact numbers from Bixby because it was not LTE.
Any insights?
Hi! It may seem stupid, but give it a try if you haven't already.
In the Galaxy wearable app, go to the tab 'settings' and then 'Applications'. Scroll down till you find the contacts and then check in the settings from where the contacts are synced. The default should be from the phone, so try changing to your google account.
If you already did this, then I don't know for now.
I have purchased the Pro version but I'm still not able to place a phone call (the app says something like "I can't make calls yet", same as the non-paid version. Tried to uninstall and reinstall but it didn't work.
Galaxy Watch 3, Italian language.
Since this is the second similar post today, here's the embarrassing situation: recently went through a manic episode. My life imploded. A friend gave me first, this phone, then others her kids had ceased using, when I locked myself out of this one. I was using this phone, but was still very messed up, and, one night while falling asleep, I was messing with the pattern, and locked myself out, immediately forgetting the pattern. The phone was not connected to a SIM; I'd lost that in an earlier phone. I had put Samsung protection on it - not sure what level, as this was back in the fall, but I don't think it matters, especially as I remember from that same period that I must have used some odd password for my previous Samsung account, and had to create a new, and, at the time, was informed that, if I forgot the password, I was screwed...and I don't remember this new password, either. Had her dig up the Amazon receipt, a couple months back, thinking that directly contacting Samsung would be the most efficient way to overcome this issue (after becoming very quickly frustrated with research and attempts, all of which failed), but didn't get her to email it to me for God knows what specific reason, now, but what it comes down to is still being very messed up and paranoid. And now, a bit better, trying to get things on track, lo and behold, she is locked out of her Amazon account (ironically, I remember her finding the receipt; she does not, but I'm not the only one going through sh!t). So, what do I do? I've tried the combination of volume up and power key, as well as some others, and the best I could accomplish was actually getting the phone to turn off, but that didn't get me very far. Have to add, since I just thought to check, that I apparently have access to SOME Samsung account on desktop...but no device associated - no connected information, whatsoever. Using a Samsung account was something that only began, during the early stages of this most recent episode, and so I'm unfamiliar with all this, and am just f***ing lost, here. Please, someone, help.
https://account.samsung.com/accounts/v1/FMM2/findIdWithUserInfo
aIecxs said:
https://account.samsung.com/accounts/v1/FMM2/findIdWithUserInfo
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Click to collapse
Nice to finally get a reply. Thanks, and also for that link, which I wasn't aware of. I did discover a second account attached to my info that I didn't know about - unfortunately, there are two problems that result from this. One account was the one I mentioned at the bottom of the initial post, which has not a thing attached to it, in any way. The other is account is attached to a gmail account and I have no idea when this one was created - I wasn't aware of it, at all - and, just today (ironically), I went to log into that google account, and discovered I was locked out (oddly, as I've logged into it from this browser, and on this computer, before, and relatively recently, as well) and was given a run around to attempt to recover it, which I only managed to do by leaving the loop it had me in for another route of access. I am now waiting 48 hours for a reset?/access? email to arrive, which sucks for other reasons not associated with this particular issue. I was quite sure that the aforementioned account was the one associated with this phone. I genuinely don't believe it would have been the gmail account, not the least reason for which is that I have zero recall of it, whatsoever. If I turn out to be correct about this, and the gmail is NOT the account, could (would?) you (or anyone) possibly direct me to/assist me with another way to get into my phone?
Either way, thanks for the response. It's been a long while since I used this site, but I was beginning to think I wouldn't get a response, at all.
there is no other way to unlock than Samsung account.
I was apparently wrong. It wasn't associated with any Samsung account, no - but it was to my Google account. After sifting many YouTube videos - and failing - and searching all over the place, I finally found one that worked, and, when I tried my Google acount, I was in. Thank God. Thanks for the help, alecxs!
glad to hear. by any chance did you use the SECURE DEVICE option of https://www.google.com/android/devicemanager to unlock phone? Because last time I used this feature it was broken, and my understanding is that google deprecated any remote lock screen by-pass functionality. Would be nice to know what worked for you.