Hi there i need some help. Asus South Africa Service Center changed motherboard of my ZE551ml smartphone. The motherboard already has special service firmware, which is not for everyday using. So now they said they are failing to flash the firmware, to normal version. Because they cant help me so i got my phone back.
Now the problem is that i cant load into recovery mode, to apply ADB update. In bootloader mode, when i choose to reboot into recovery mode, phone is rebooting directly into the system. I tried to flash recovery (CN, WW ), flashing process is successful, but still cant load into recovery. is there any way to get rid of from service firmware.Please help me! Thanks in advance.
Is the bootloader unlocked?
Sent from my ASUS_Z00AD
Sorry but how can i check it?Because I cannot enter recovery mode so I can't see anything Thx.
If you don't know, then your bootloader is still locked.
Sent from my ASUS_Z00AD
Recently, I rooted my op5t 8/128gb successfully and played around with several mods till the problem occurred when i flashed Xposed framework and also some of sauron soundmod after flashing my op5t was rebooting to 1+ screen and freezed there without booting into program normally. I can only access to fastboot mode with screen show bootloader unlocked. Then I followed some advice from xda post to flash recovery again but nothing happened eventhough the recovery flashing was successful. Finally, I contacted op online service and did remote session with it's L2 technician, during the process of fastboot flashing thru msmtool 4.0.3, my op5t bootloader is locked then I was asked to turned off the op5t and turned on again. Then problem is still existed, it freeze at 1+ screen ok only thing I can do is booting into fastboot mode only and not even go to recovery mode. I am very disappointed since the staff told me to send in my op5t to them but I am living in Thailand and so my op5t was purchased from local handcarry store not official store. I decide to post my story here and I hope someone can figure out the way to help solving my op5t problem. Please help.
You need to ask L2 to flash it in 'Qualcomm' mode. You can check whether this mode still works:
1) Turn off your device and make sure it is completely OFF
2) While pressing (and holding) the volume up button connect it via USB to your computer
Check under which name, if any, it shows up in device manager. If it does, they can flash it and fix it.
edit: if they flash with that tool you mention, it looks like they have already tried....It's not fastboot mode though
I had done it during remote session and did the recovery installation thru msmtool but after reboot it is still the same.
Please help me.
when they used the msm_tool and downloaded the files to ur phone, did it show successful and u rebooted? there is no reason why the unbrick tool did not unbrick ur device, it goes towards all partitions. u will have to go through OP again.
Bradl79 said:
when they used the msm_tool and downloaded the files to ur phone, did it show successful and u rebooted? there is no reason why the unbrick tool did not unbrick ur device, it goes towards all partitions. u will have to go through OP again.
Click to expand...
Click to collapse
Op asked me to send the op5t for service at US official service center which is impossible option for me as I am living in Thailand.
[email protected] said:
Op asked me to send the op5t for service at US official service center which is impossible option for me as I am living in Thailand.
Click to expand...
Click to collapse
Sorry, but why is that impossible? They apparantly cannot fix it remotely, you'll have to send it in.
I am living in Thailand and they only accept service for local US address only.
Did you try to explain that to them? What about the place you bought it from? Can't return it to them?
The reason is that the seller in Thailand is not the authorized agent and they sell the mobile without warranty. Buyer take own risk.
Have you tried this, looks promising, hope this helps, cheers.
http://www.oneplusbbs.com/forum.php?mod=viewthread&tid=3836845&extra=page=1&filter=typeid&typeid=136
vtec303 said:
Have you tried this, looks promising, hope this helps, cheers.
http://www.oneplusbbs.com/forum.php?mod=viewthread&tid=3836845&extra=page=1&filter=typeid&typeid=136
Click to expand...
Click to collapse
I can't sign up, can somebody help?
[email protected] said:
I can't sign up, can somebody help?
Click to expand...
Click to collapse
if you are struggling with Chinese language try translating on chrome on ur pc
vtec303 said:
if you are struggling with Chinese language try translating on chrome on ur pc
Click to expand...
Click to collapse
Thank you.
[email protected] said:
Thank you.
Click to expand...
Click to collapse
no problem, let us know if you got it sorted, cheers.
I think u have to have ur bootloader unlocked with that one, his bootloader was relocked I think he mentioned
No offence but why would you root a device in the first place when you know there is no warranty when thing went wrong?
weasley said:
No offence but why would you root a device in the first place when you know there is no warranty when thing went wrong?
Click to expand...
Click to collapse
OnePlus does still Warranty the device with unlocked bootloader and rooting, he purchased from a 3rd party which has not return, exchange or warranty, oneplus is willing to fix or exchange the device but he needs to ship from the US.
Bradl79 said:
OnePlus does still Warranty the device with unlocked bootloader and rooting, he purchased from a 3rd party which has not return, exchange or warranty, oneplus is willing to fix or exchange the device but he needs to ship from the US.
Click to expand...
Click to collapse
Correct. This is the reason why I can send in my phone because my address is from Thailand not USA.
Bradl79 said:
OnePlus does still Warranty the device with unlocked bootloader and rooting, he purchased from a 3rd party which has not return, exchange or warranty, oneplus is willing to fix or exchange the device but he needs to ship from the US.
Click to expand...
Click to collapse
Correct. This is the reason why I can send in my phone because my address is from Thailand not USA.
Today i unlocked my device and installed magisk. It showed FPP lock. So i locked my bootloader again. Now my mobile turns on and the index honor screen and it loads to EMUI screen with no option and stucks here.
Volume UP + power = same
Volume Down + Power = same
vol up + vol Down + pwr = same
copied rom (dload method) = same
(I cant go into recovery or fastboot mode or anything)
I am helpless. Please give a solution . Even mobile is not detecting now in PC as well. If i connect in PC via cable , No response in device manager except the live cd gets detected
(i have attached a screen shot , I took it from internet. My device is stuck in that screen)
No kne there tohelp. Me
Try dc pheonix it will cost you around 25$ or submit your phpne to nearest service centre same happened with me but my phone was under warranty
I told i was upgrading my os they replaced my motherboard without any charges....
And i will advise you dont root honor 8 . No use of rooting honor 8 no new custom roms no mods no development ......
sankoranga said:
Try dc pheonix it will cost you around 25$ or submit your phpne to nearest service centre same happened with me but my phone was under warranty
I told i was upgrading my os they replaced my motherboard without any charges....
And i will advise you dont root honor 8 . No use of rooting honor 8 no new custom roms no mods no development ......
Click to expand...
Click to collapse
As i unlocked bootloader before and relocked will it cover under warranty
feminalbert said:
As i unlocked bootloader before and relocked will it cover under warranty
Click to expand...
Click to collapse
Dont telk them what you did . Just say you were upgrading firmware and phone stuck at boot loop.. if it is software issue they will install firmware other wise they will change motherboard . I also unlocked my bootloader but they charged me nothing
sankoranga said:
Dont telk them what you did . Just say you were upgrading firmware and phone stuck at boot loop.. if it is software issue they will install firmware other wise they will change motherboard . I also unlocked my bootloader but they charged me nothing
Click to expand...
Click to collapse
ok thanks bro, let me also follow the same. Thanks for the reply
When i playing pubg my redmi 5pro turn off itself and then it stuck in mi logo how i fix this bootloader is not unlooked please help
if u can get to recovery.. try factory resetting the device... and are u being able to get to fastboot?
Hridul P.K said:
if u can get to recovery.. try factory resetting the device... and are u being able to get to fastboot?
Click to expand...
Click to collapse
I can't get into recovery mode but fastboot is working
Gt450 said:
I can't get into recovery mode but fastboot is working
Click to expand...
Click to collapse
Well try flashing the stock rom watching some tutorial online... I am not sure if it can be done with locked bootloader...but I am assuming it can be done...so try doing that
Gt450 said:
I can't get into recovery mode but fastboot is working
Click to expand...
Click to collapse
you can flash the same stock ROM version with mi flash tool using fastboot method.
gursewak.10 said:
you can flash the same stock ROM version with mi flash tool using fastboot method.
Click to expand...
Click to collapse
you need your bootloader unlocked , else you cant
binarygod1299 said:
you need your bootloader unlocked , else you cant
Click to expand...
Click to collapse
i have the same issue of not able to get into recovery but able to go into fastboot while trying to boot normally just gets stuck at logo phone is able to charge. Showed to a local repair shop who says its a power ic issue searched web where someone mentioned about issue w flash memory (this was for some samsung phone not sure if it applies to mi). I have no clue does anyone know how i can eliminate some of my doubs step by step?
1. I think it may be my power/volume button strip but i dont know how can i test thee device without the strip (i have some schematics) .
2. Maybe Rom issue and since bootloader is locked and no usb debugging enabled nor i can unlock it using official tool since it requires me to go to developer settings and link my mi account i cant flash anything (though i came across some posts claiming you can bypass edl authorization using 2017-18 flash tools and anti5 test i dont have a clue as to what to do).
3. due to recent conflicts i cannot access mi india forums and nor can download proper official stock rom( since its my relatives phone i dont know what version it was on )
4. the phone was dropped previously which cracked the glass but was in working condition for more than 3-4 months atleast .Cant find any trace of water damage inside.
5. got some schematics from web by searching here and there but i dont know how to troubleshoot lol.
Any help would be appreciated , i cannot trust local technicians as there have been past incidences of missing parts from device after they keep for a day and return next day(skeptical if there are some parts missing or replaced w defective ones ).
Will update if i get it working.
Hello.
i was unable to use google pay, yasnac suggested i locked bootloader.
I used fastboot flashing lock oem to lock bootloader. - i did not know xiaomi was different to the mtk devices with this and i did not add mi account)
system is now destroyed. recovery mode does not work. the only mode that works is fasboot.
unable to unlock bootloader with fastboot.
i cannot unlock using mi unlock as i cannot add my account in setting because phone is bricked.
i purchased hydra tool, and have tried the auto unlock bootloader options but it fails.
cannot flash any firmware or img using miflash or fastboot.exe - locked state does not allow flashing
im ready to pay someone on telegram to fix but i dont even know where to find anyone to help
Can anyone help me?
thanks in advance!
Hi,
Is your device still under warranty? If yes, you can go to the center to get it fix.
mi support via email were not very helpful and suggested i posted in the mi community forum for help.
nobodyAtall said:
Hi,
Is your device still under warranty? If yes, you can go to the center to get it fix.
Click to expand...
Click to collapse
it is i purchased brand new from aliexpress. seller refused to help. There are no official Xiaomi centres close to me, there is a pct.com.au store that is listed on xiaomis website though. I will try to take it there for help. thanks!
Check with your credit card company, many of them offer cell phone insurance.