Second Opinion Please: Broken M9 - One (M9) Q&A, Help & Troubleshooting

Phone is a M9, UK SIM-free. When powered on, it shows the silver HTC logo on a black background for less than a second, then restarts, vibrates, shows the logo, repeat, etc. I can get into fastboot, and it's recognized by my PC, but can't get into recovery. Because it's S-ON I can't format any of the partitions or flash any ROMs. The stock RUUs won't touch it. The only way to shut it down is from fastboot.
I'm thinking that without some specialist tools, it's broken beyond repair?

Will it go to download mode (vol- & power)?

Nope. Can't get into download mode from fastboot either. Using vol- & power just goes into the reboot loop.

Antharro said:
Nope. Can't get into download mode from fastboot either. Using vol- & power just goes into the reboot loop.
Click to expand...
Click to collapse
Dead phone m8. Sorry.

That's what I thought. Thanks anyway! (Wish I had S-OFF, at least I could try further troubleshooting/flashing using fastboot...!)

Even S-OFF wouldn't change your situation. You're most probably suffering from a hardware failure. Like in all other phones with the same processor, the heat of the Snapdragon 810 kills the hardware of the M9, sooner or later. And as soon as the emmc of the M9 fails, the phone starts to show the symptoms that you're describing (bootloops and no access to recovery and/or download mode).
Sent from my HTC One M9 using XDA Labs

Related

Desire: no boot constant vibration

Dear XDA developers,
a few days ago my internet connection started to fail so i decided to normally reboot my HTC desire by using the power button. After the restart it kept rebooting and showing the AlphaRev boot screen. I decided to reflash the phone by using a standard RUU. I tought it all worked out well, untill it crashed at 99%.
When i press the power button, the phone starts a continiuous vibration and shows a black (blanc) screen. I can not enter the bootloader / fastboot / recovery. It seems to react on nothing. I tryed to charge it, in case it was a battery issue, but no luck and no charging led.
I was running Leedroid + root + s-off with H-Boot 0.93.
On the XDA forum i found a way to blindly access the bootloader if there is no screen, this is not working out either.
Can someone help me out? Or is it ready to throw away? Besides that, is it possible to send it for guarantee? Or would there still be rooted/custom rom footsteps on the device?
it sounds like u flashed the wrong ruu. theres 2 types
amoled
or slcd
find out which ur phone is and flash that ruu
I will try but the computer does not recognize the device. Keep you updated.
edit:
Don't think this has anything to do with the screen. On the forum i found a topic with a trick (blind navigating to the recovery screen), but i think nothing happens when i follow this steps.
Maybe the HBOOT got fubar'd. If that's the case, your phone may be bricked. Take it to HTC for a look-see.
alpharev.nl said:
Is there any risk involved?
Yes, there is. Flashing HBOOT will flash a critical part of your phone, if that gets corrupted, your phone WILL be bricked.
[...]
If your phone no longer turns on anymore, please return to HTC for warranty purposes.
Click to expand...
Click to collapse
Do you think the warrenty will void if i send it for repair? Because there hase been a custom ROM and bootloader installed?

[Q] Freeze on hboot

Hi, i just bought a cheap Desire thinking, that i can repair it myself. Nothing I try works. Im starting to be desperate. I found an older thred (died about a year ago), but nothing is solved there, so i just copy the problem described there (mine is exactly the same).
- phone doesnt boot up, it is stuck to a screen showing htc
- no access to recovery or bootloader menus (by holding power + vol down/back)
- installing stock RUUs with hboot dont work. there is a progress bar on the phone's screen that is normally green, but turns red when the radio is being written
- fastboot oem boot restarts the phone, but then it gets stuck to the white screen having htc in the middle (like when you start up the phone and after this quietly brilliant shows under htc, for me it doesnt go beyond this initial point)
- fastboot reboot-bootloader restarts the phone into the same screen with htc in the middle
- adb doesnt work as it doesnt show my device
- any power + vol down/back combination brings the phone to the htc screen
Any suggestions to get my desire unbricked?
Thanks for any help!
Sounds bad, but did you tried to flash recovery with fastboot if that worked eventually you could be able to flash custom ROM.
Also have you tried flashing radio, probably won't work but worth trying.
Sent from my HTC Desire using XDA App
Looks like a radio brick. Possibly only HTC can fix this.
k3lcior said:
Sounds bad, but did you tried to flash recovery with fastboot if that worked eventually you could be able to flash custom ROM.
Also have you tried flashing radio, probably won't work but worth trying.
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
Cant, don have the bootloader unlocked.
rootSU said:
Looks like a radio brick. Possibly only HTC can fix this.
Click to expand...
Click to collapse
Do you think they can fix it in an non HTC service? I dont have a warranty.
Why no warranty?
They usually swap the motherboard and then flash the nand and nvram to re use your motherboard for someone else
Sent from my HTC Desire using XDA App

stuck at Bootloader screen! ?

when i boot up my device it goes strait to the screen where u
boot to bootloader
boot to download mode
boot to recovery mode
ddr test
powerdown
when i select either except power down
it just boots back to the before mentioned white bootloader screen
i also tried 0PJAIMG.ZIP and put it in SDCard
i am s-off unlocked ---is it fixable or done for
(HTC M9 Verizon [ROM] Fluent ROM v4.0.0 -- Marshmallow 3.37.605.7 --
the Guy where i got it
said it happened
while ruu to
take off red letter boot warning where it gets to( flush
again immediately)----- it happened
Dayliter said:
when i select either except power down
it just boots back to the before mentioned
Click to expand...
Click to collapse
To clarify, are you saying that selecting any of the options except 'Power Down' cause you to reboot back into download mode?
computerslayer said:
To clarify, are you saying that selecting any of the options except 'Power Down' cause you to reboot back into download mode?
Click to expand...
Click to collapse
boot to bootloader white screen only if i slect boot to download it reboots to white bootloader screen everytime
Well, you've already tried RUU via sdcard. From your choice of ROM, it looks like you're using a Verizon-branded device - is that correct?
It may be worth connecting your phone to a PC and attempting to repair your phone using Verizon's Software Upgrade Assistant (start with HTC's Sync Manager) to repair the phone. Verizon provides instructions on it's website.
Assuming this works - and that's a bit of a long shot, given your symptoms - you'll almost certainly be returned to a S-ON state. If your phone is currently non-functional, that seems worthwhile but you'll have to make that decision.
HTC's Sync Manager come up auto when phone gets connected but cant get phone to connect to it good idea tho-i will leave it hooked awhile mabe it will --------
Dayliter said:
HTC's Sync Manager come up auto when phone gets connected but cant get phone to connect to it good idea tho-i will leave it hooked awhile mabe it will --------
Click to expand...
Click to collapse
I have a very similar problem. My phone is Unlocked and S-OFF. I tried to install TWRP after I had gone back to a standard rom. When I went to recovery it boot looped. To get back to bootloader I have to hold volume up and down if I try to go to download mode it boot loops if I power down with whilst connected to the computer it boot loops. I have tried to install a standard rom but get partition errors "remote: partition table doesn't exist". Does anyone have any Ideas?

Softbrick Looping? S-ON, LOCKED, randomly bricked itself

I have issue with my HTC 10 was wondering if anybody has any information or is having similar issues;
My Verizon-Branded, Bootloader-Locked, Stock, Un-Rooted, S-ON soft bricked itself...Boggles my mind a bit, a softbrick that rebricks itself before you can boot to any menu that would allow you to fix it.
During normal use the phone shut off and stayed off. I attempted a reboot, but it would stop at the HTC splash screen every time. I can get to the rainbow menu by VOL DOWN+ POWER until nav keys flash 10 times then quickly pressing VOL UP+VOL DOWN + POWER before screen goes fully lit and HTC Logo pops up. At this "rainbow menu" I think its the stock recovery for the phone it lists S-ON, Locked, then options;
Power Down
Reboot Bootloader Mode
Recovery Mode
Download Mode
Reboot
I've tried every option but they all end up in my phone hanging at the HTC Screen and stays there until the battery is drained. I've tried different Micro SDs, letting the phone's battery go to 0%, charging, rebooting while plugged in, ect.
Anyone have any idea or experience similar issues? I know this is a verizon model phone, but I thought I'd have a better chance getting answers if posting here.
Brought it in to Verizon, they couldn't get any recovery mode bootloader mode to work either. Verizon rep talkedt to HTC and they are sending me a new phone. I was curious if anyone else has heard of this issue on the Unrooted, Locked, S-ON, HTC 10.

Stock Boot-Loop, out of options!

I was at work the night before, and my capacitive buttons stopped responding, so I went for a restart in hopes they would kick back on, this just caused my phone to enter a boot loop. Soft resetting and hard resetting both continue the loop, trying to enter recovery mode throws me back into the loop, entering download mode locks the phone on the small HTC screen. I tried to flash the current RUU onto the phone, but it won't proceed with the install due to a low main battery error despite the fact I've had it charging for 6 hours. The only thing I can think of doing now is sending it back in hopes they fix it, but theres a lot of information I ignorantly haven't backed up, and now can't access before sending it back.
If anyone has any helpful tips or ways to move forward I would be grateful.
you might be able to intervene in the process. when the phone restarts (ideally right after it restarts), hold Volume Down until the grey HTC logo appears, From here, you are in the download menu (or what is now basically the fastboot). If you are stock, you can unlock the bootloader if you havent already and flash a custom recovery (TWRP). Being in TWRP will give you USB access to your phone. And it will provide the ability to flash ROMs, including stock ROMs. Beyond that, you could always try a factory reset from either the download or the bootloader, but not much else I think you can do.
Someone might have more information than me though
silegeek said:
you might be able to intervene in the process. when the phone restarts (ideally right after it restarts), hold Volume Down until the grey HTC logo appears, From here, you are in the download menu (or what is now basically the fastboot). If you are stock, you can unlock the bootloader if you havent already and flash a custom recovery (TWRP). Being in TWRP will give you USB access to your phone. And it will provide the ability to flash ROMs, including stock ROMs. Beyond that, you could always try a factory reset from either the download or the bootloader, but not much else I think you can do.
Someone might have more information than me though
Click to expand...
Click to collapse
Doing what you said flashes the grey HTC logo, but then goes back to looping.
Snickie12 said:
Doing what you said flashes the grey HTC logo, but then goes back to looping.
Click to expand...
Click to collapse
Try the same thing, but this time with Volume Up, hold it until the FTM menu appears. From here, you should be able to access the bootloader.
If that also does not work holding Volume Up and Down at the same time takes you straight into the bootloader. Sadly, unless you are S-OFF, there is not a lot you can do from this menu. I dont think it accepts the fastboot commands, particularly fastboot flash commands. But if you can get into the bootloader, and then try each option, download, recovery, etc.
If you get into the recovery, it will be stock (unless you flashed a custom ROM). You have to press volume up twice to access the options, but if you get stuck, hold volume down and power and the touch keys on the bottom flash. After about 15 flashes the phone reboots.
silegeek said:
Try the same thing, but this time with Volume Up, hold it until the FTM menu appears. From here, you should be able to access the bootloader.
If that also does not work holding Volume Up and Down at the same time takes you straight into the bootloader. Sadly, unless you are S-OFF, there is not a lot you can do from this menu. I dont think it accepts the fastboot commands, particularly fastboot flash commands. But if you can get into the bootloader, and then try each option, download, recovery, etc.
If you get into the recovery, it will be stock (unless you flashed a custom ROM). You have to press volume up twice to access the options, but if you get stuck, hold volume down and power and the touch keys on the bottom flash. After about 15 flashes the phone reboots.
Click to expand...
Click to collapse
Holding Volume up just continued the loop, I can get into the bootloader like you said, but theres not very many options, download locks the phone onto the HTC logo and doesn't proceed, the recovery option just restarts the phone into the loop.
Im afraid then, that I am out of suggestions for the time being.
Presumably your phone was charging whilst off, and not boot-looping?
Otherwise you can power down from the bootloader and try charging it. That may give you a better chance with the RUU
silegeek said:
Im afraid then, that I am out of suggestions for the time being.
Presumably your phone was charging whilst off, and not boot-looping?
Otherwise you can power down from the bootloader and try charging it. That may give you a better chance with the RUU
Click to expand...
Click to collapse
Whenever I plug it in while off, it shows the low battery icon and tries to turn itself on.
I had exactly the same problem...were you able to sort it out?
same problem except I can charge mine will I be able to ruu even if it is locked ?
isaac1993 said:
same problem except I can charge mine will I be able to ruu even if it is locked ?
Click to expand...
Click to collapse
Yes you can RUU with the bootloader locked. Actually it's the only way you can RUU.
Capt'n Mal said:
Yes you can RUU with the bootloader locked. Actually it's the only way you can RUU.
Click to expand...
Click to collapse
No,it's not. I'm bl ul,s-off,and I can ruu anytime.
Capt'n Mal said:
Yes you can RUU with the bootloader locked. Actually it's the only way you can RUU.
Click to expand...
Click to collapse
I thought it was charging but now fount out it wont charge
isaac1993 said:
I thought it was charging but now fount out it wont charge
Click to expand...
Click to collapse
Mine does not charge either...and RUU does not work because of the battery < 30%
The funniest thing is that I've never touched this phone either (stock, no s-off, no unlock, no custom recovery, just updated via OTA to get Nougat), it just ran out of battery during the night and found the boot loop the morning after when I plugged it. Can't believe it could turn into a f...ing brick by itself.
singlemalt said:
I had exactly the same problem...were you able to sort it out?
Click to expand...
Click to collapse
No, I had to send it back to HTC and within 2 weeks they sent it back to me completely wiped and reset to factory.
Snickie12 said:
No, I had to send it back to HTC and within 2 weeks they sent it back to me completely wiped and reset to factory.
Click to expand...
Click to collapse
Did they tell you what they did to fix it by chance? Thanks.
singlemalt said:
Did they tell you what they did to fix it by chance? Thanks.
Click to expand...
Click to collapse
No they didn't sorry.
singlemalt said:
Mine does not charge either...and RUU does not work because of the battery < 30%
The funniest thing is that I've never touched this phone either (stock, no s-off, no unlock, no custom recovery, just updated via OTA to get Nougat), it just ran out of battery during the night and found the boot loop the morning after when I plugged it. Can't believe it could turn into a f...ing brick by itself.
Click to expand...
Click to collapse
My friends s7 completly bricked doing the N update. If you havnt done anything to your phone just take it back and get a new one.
Same exact issue here after the Verizon OTA update.
Failed after the first reboot after the update.
The storage was pretty maxed, wonder if that has something to do with it.
silegeek said:
Try the same thing, but this time with Volume Up, hold it until the FTM menu appears. From here, you should be able to access the bootloader.
If that also does not work holding Volume Up and Down at the same time takes you straight into the bootloader. Sadly, unless you are S-OFF, there is not a lot you can do from this menu. I dont think it accepts the fastboot commands, particularly fastboot flash commands. But if you can get into the bootloader, and then try each option, download, recovery, etc.
If you get into the recovery, it will be stock (unless you flashed a custom ROM). You have to press volume up twice to access the options, but if you get stuck, hold volume down and power and the touch keys on the bottom flash. After about 15 flashes the phone reboots.
Click to expand...
Click to collapse
I have very similar htc 10 issue : (
https://www.reddit.com/r/HTC10/comments/9j8nyk/htc_10_oreo_stuck_in_boot_loop_i_can_only_access/
how do you do fastboot commands when only at bootloader screen when you cant access download mode or recovery : ( also my htc 10 was low on stoage space I must have corrupted the htc 10 oreo : (

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