Telegram notifications disappearing after some minutes - Samsung Galaxy S9 Questions & Answers

Hi all, I have this problem on my phone, when I receive a telegram message, I have it in the notification bar and lockscreen. After some minutes (it's not a fixed value) the notification disappears. It only happens with telegram, other apps like whatsapp work just fine. I already tried to remove telegram from the battery optimized apps but the behaviour didn't change. Does anyone else have this problem or knows how to solve it?

Steyux said:
Hi all, I have this problem on my phone, when I receive a telegram message, I have it in the notification bar and lockscreen. After some minutes (it's not a fixed value) the notification disappears. It only happens with telegram, other apps like whatsapp work just fine. I already tried to remove telegram from the battery optimized apps but the behaviour didn't change. Does anyone else have this problem or knows how to solve it?
Click to expand...
Click to collapse
Hi,
I have the same issue with disappearing Telegram's notifications after some time on the locked phone. Did you find a solution?
Thanks
UPDATE: found a solution on reddit, but didn't know yet if it works:
"I did it in my Samsung S8 settings > device maintenance > battery > non-monitored apps and then added Telegram clicking on the three dots on the top right. I guess it other Android devices should have something similar but I'm not sure."

Related

[Q] Whatsapp message preview

Hi everyone,
Yesterday I installed a new Android version 4.2.2 (4.19.707.3) and after that I cannot disable whatsapp messages preview.
Before update whatsapp worked like this, one message in notification bar and I would got message preview, but if two or more messages where in
notification bar there would be no previews like now, there would be only indications how many messages i have.
Any help?
Thanks
PS.
One more thing (sorry for offtopic), wifi is disaster after update, ok I know that there are problems with the antenna on htc one x but nevertheless now for me wifi signal is ten times worse than before. Yesterday before update in same spot signal was full and now is very poor.
Why wouldn't you want previews of the messages you have?
You can try resizing the notification by sliding from the bottom of the notification to the top of the notification with 2 fingers.
Then you'll only have the notification saying:
WhatsApp
7 messages in 2 chats
Click to expand...
Click to collapse
Thanks for answer
StiQuezNL said:
Why wouldn't you want previews of the messages you have?
Click to expand...
Click to collapse
Because I dont like if I have for example 15 messages in notification bar, that all 15 is shown
I just want like before only indication of 15 messages.
StiQuezNL said:
You can try resizing the notification by sliding from the bottom of the notification to the top of the notification with 2 fingers.
Then you'll only have the notification saying:
Click to expand...
Click to collapse
Resizing works only one time, it's not permanent.
Where is the problem?
Why this new 4.2.2 update does not allow the previous way of messages display?
Thanks
Are you certain this isn't a feature implemented by Whatsapp itself? I recall having it not display previews and after I updated Whatsapp it did.
I'm sure that the problem isn't in whatsapp.
Yesterday before updating sw to 4.2.2 version whatsapp worked fine.
Version of whatsapp is 2.11.86. and friend has the same version with android 4.1
and there are no messages previews.

[Q] viber and facebook problem

Some time ago my 360 doesn't vibrate anymore, when I get a Viber or FB message, it only displays the message. In the phone apps the vibrate is turned on. Does anyone have the same problem ?
You mean Viber used to work on the Moto 360? It doesn't vibrate on mine... but it shows the message.
JohannP said:
You mean Viber used to work on the Moto 360? It doesn't vibrate on mine... but it shows the message.
Click to expand...
Click to collapse
Same here! it does show notification on 360 but no vibration! I will try to fix this now with universal medicine, such as one I fixed google now reminders! Clear viber cache and delete all old messages!
if you use Facebook Messenger, chat heads somehow stops the watch vibrating.
If you turn it off, your watch will vibrate on every FB messenger message.
I don't use Viber so can't help you there.
Thanx, I'll try that with FB. Maybe you are right about Viber, and it only worked on my previous Gear Fit.
My Watch Notifier App
Hello,
I had exactly the same problem with the Viber messages
I wrote to Viber to ask them to update their notification which I think is 2 line of code and they answered me:
"This feature is not currently available. We are always happy to receive new feature ideas and requests from our users.
We will take your feedback into consideration as we work towards improving our services and enhancing your Viber experience!"
Ok, I knew that the feature is not available. But it is also just 2 lines of code ... common ...
This was the reason why I created my own app that simply gets all the notifications and you could select for which of them to send a message to the Watch to Vibrate.
Here is the link on the playstore - https://play.google.com/store/apps/details?id=com.newlinetechnology.wearvibrationapp
I'm using it on my Moto 360 for about 2 weeks and I don't have any issues. So if you want you could give it a try and let me know if you have any comments.
Thanks and Kind Regards,
Yanislav
Hey @flymanj if we give notification access to android wear too, will we receive the notifications twice or just once?
Sent from my Nexus 5
nikosrs4 said:
Hey @flymanj if we give notification access to android wear too, will we receive the notifications twice or just once?
Sent from my Nexus 5
Click to expand...
Click to collapse
The notification will be received just once. I'm not showing a new notification as the Android wear handles it pretty well, but just makes the device vibrate
Kind Regards

contacts, call logs disappear randomly

Hello,
I've had the zenfone 2 for about a month now and there is an ongoing problem with my contacts:
- When I go to my text messages (also sometimes whatsapp logs) the contact names are gone and only the numbers show.
- When I go to the phone dialer, it just keeps loading and nothing comes up, or sometimes the dialer loads but my recent calls log is gone.
- When I go to my contacts page it is empty.
(I have screenshots of the above issues for clarification)
I can solve this problem temporarily by emptying the cache of the "contacts" app and the "asus calling screen" app, but the phone keeps glitching at least once a day.
Has anyone else experienced this?
Does anybody have a solution for this issue?
Thanks,
Ariel
Same issues as your Zenfone 2
cwangari said:
Hello,
I've had the zenfone 2 for about a month now and there is an ongoing problem with my contacts:
1 - When I go to my text messages (also sometimes whatsapp logs) the contact names are gone and only the numbers show.
2 - When I go to the phone dialer, it just keeps loading and nothing comes up, or sometimes the dialer loads but my recent calls log is gone.
3 - When I go to my contacts page it is empty.
(I have screenshots of the above issues for clarification)
I can solve this problem temporarily by emptying the cache of the "contacts" app and the "asus calling screen" app, but the phone keeps glitching at least once a day.
Has anyone else experienced this?
Does anybody have a solution for this issue?
Thanks,
Ariel
Click to expand...
Click to collapse
1 - I have seen this as well
2 - Same here
3 - Same here
What I have noticed is the following:
4 - When I go to dialer, it takes literally over 15-20 seconds to pull up the call log history. It almost seems like its searching for this data and then there is a delay in posting it.
5 - SMS app (regardless of which one it is, have used stock, GoSMS, ChompSMS, others) hangs up, starts doing weird things, as if the processor is trying to play catch-up with the buttons pressed. If I let it be, it comes back to the last commands pressed. Reminds me of the old Microsoft windows days...
6 - Battery is draining very very fast. I see a full charge around 6:30AM, then the phone reaches 40% by noon. This started happening a few weeks ago, so I am thinking a software update caused this issue.
7 - Bluetooth communications with the car console is very slow. It sometimes takes 15-20 seconds for the phone to drop the call if I press the hangup button on the steering wheel of my car.
8 - Really close to giving up on Android. Can anyone help?
Is there an ASUS live customer support that I can call for help? Does anyone have this number handy?
-- Faisal
Same here
Yep - can confirm. I have the same issue.
One thing that worked for me was selecting the 'Contacts to display' tab and removing some of the sources.
I thought that since it was polling information from so many different sources at real time, it might be slowing down.
This temporarily worked, but the issue came back.
Extremely frustrating problem - you don't expect these kinds of bugs to make their way through QC.
This is what fixed most of my issues
Mister_Simon said:
Yep - can confirm. I have the same issue.
One thing that worked for me was selecting the 'Contacts to display' tab and removing some of the sources.
I thought that since it was polling information from so many different sources at real time, it might be slowing down.
This temporarily worked, but the issue came back.
Extremely frustrating problem - you don't expect these kinds of bugs to make their way through QC.
Click to expand...
Click to collapse
I flushed application cache for contacts and a few other apps, and restarted the phone. Contacts were fine afterwards.
was the issue solved or there is a suggestion how to solve it?
I have the same issue..Any solution??
Clear data option for all Asus apps which will clear cache itself. Or you can hard reset your phone.

Doze issues

well, first of all, I must admit that owning OP3 is one great experience. hardware is great and software feels so complete, that I have almost no need to root and/or install custom ROM. that being said, I'm still running stock OOS 3.1.2, as I can wait for better RAM handling and changing color balance slider to right-most position worked good enough for me regarding color balance.
but, I have a little issue with Doze:
I regularly have missed notifications, and some of them should really be high-priority and go through even in Doze.
basic example would be Viber call coming in. I could understand that Viber message is not reported immediately, but call should wake up device for sure.
I have used couple of other devices with Marshmallow before (Samsung with CM13 and Moto G3 with stock ROM), and neither of them had any issues with missed Viber calls nor messages.
now I put my phone on a table once I enter the office, or I just leave it once I'm at home, and I can be sure I'll have couple of missed Viber calls when I pick it up couple of hours later. that's not meant to be like that!
I know that I can exclude Viber from "Battery optimization", but I would not like to let Viber be completely and always active - I need just high-prio notifications.
also, I did not have to make any manual exceptions on CM13 and Motorola.
so, anyone else experiencing similar missed important notifications?
how did you handle this issue?
will some of upcoming OOS updates (3.1.3 or 3.1.4) address this issue?
thx.
Its a known issue with Oneplus 3 / Oxygen OS. There is a big thread @ https://forums.oneplus.net/threads/push-notification-issues.451149
You can disable Doze with this adb command to get your push notifications working . It won't survive a reboot, hence the command needs to be issued after every reboot.
"adb shell dumpsys deviceidle disable"
thx.
it seems like a big mess out there...
Is there an official response from oneplus regarding this issue? Currently on OP2, thinking about upgrading but this sounds pretty bad.
Sent from my ONE A2003 using XDA-Developers mobile app
Hello together,
I have problems with this issue and would like to know if this problem is also in the cynogenMod roms (or other) "included"?
I am new to android after 6 years ios and so sorry for my question. I could not find the answer and the thread mentiond above is 33 pages....
so I have not read everything. but they know that there is an issue. But Samsung an other devices seem also to be affected
Thanks again.
Kind regards, Drazen
tnttrx said:
well, first of all, I must admit that owning OP3 is one great experience. hardware is great and software feels so complete, that I have almost no need to root and/or install custom ROM. that being said, I'm still running stock OOS 3.1.2, as I can wait for better RAM handling and changing color balance slider to right-most position worked good enough for me regarding color balance.
but, I have a little issue with Doze:
I regularly have missed notifications, and some of them should really be high-priority and go through even in Doze.
basic example would be Viber call coming in. I could understand that Viber message is not reported immediately, but call should wake up device for sure.
I have used couple of other devices with Marshmallow before (Samsung with CM13 and Moto G3 with stock ROM), and neither of them had any issues with missed Viber calls nor messages.
now I put my phone on a table once I enter the office, or I just leave it once I'm at home, and I can be sure I'll have couple of missed Viber calls when I pick it up couple of hours later. that's not meant to be like that!
I know that I can exclude Viber from "Battery optimization", but I would not like to let Viber be completely and always active - I need just high-prio notifications.
also, I did not have to make any manual exceptions on CM13 and Motorola.
so, anyone else experiencing similar missed important notifications?
how did you handle this issue?
will some of upcoming OOS updates (3.1.3 or 3.1.4) address this issue?
thx.
Click to expand...
Click to collapse
I just installed OxygenOS 3.2.0.
It says in the description "Fixes some notification issues" and it seems to work now properly (at least for WhatsApp).
judging by this post:
https://forums.oneplus.net/threads/push-notification-issues.451149
whatsapp seems to be the only app which doesn't have issues with doze
tnttrx said:
judging by this post:
https://forums.oneplus.net/threads/push-notification-issues.451149
whatsapp seems to be the only app which doesn't have issues with doze
Click to expand...
Click to collapse
WhatsApp definitely had issues before the update. Some notifications came 10-15 minutes late. Now it seems to be working fine.
On OOS 3.1.3 I was experiencing delayed gmail notifications. Tried to change battery settings to exclude gmail from dozing without any success.
But then I cleared data for gmail (settings > apps > gmail > storage > clear data), forcing it to setup from scratch. And voilá, since then I am always getting my gmail notifications on time!
Just upgraded to OOS 3.2.0 and my gmail notifications still work as expected. I don't use Viber or WhatsApp, so I can't tell if clearing data would do the trick for them too.
when you cleared data for gmail and it started working correctly, did you leave it excluded from "battery optimization", or it worked anyways?
tnttrx said:
when you cleared data for gmail and it started working correctly, did you leave it excluded from "battery optimization", or it worked anyways?
Click to expand...
Click to collapse
It is not excluded from battery optimization, i.e. it work like it should: gmail sleeps in doze, but notifications are not delayed!
ptblad said:
It is not excluded from battery optimization, i.e. it work like it should: gmail sleeps in doze, but notifications are not delayed!
Click to expand...
Click to collapse
Unfortunately my gmail notifs stopped. Let the phone lay still and flat on desk for a while and sent a mail from my desktop. No notification on phone until I turn on the screen. :crying:
Tried to clear data again, but this didn't help.
Go to settings - battery. Tap the hamburger menu. Select battery optimization. Check if WhatsApp is mentioned in the list of NOT optimized apps. If it is not, add it together with any other app you wish to continue running during doze.
Sent from my Nexus 7 using XDA Premium HD app
ptblad said:
Unfortunately my gmail notifs stopped. Let the phone lay still and flat on desk for a while and sent a mail from my desktop. No notification on phone until I turn on the screen. :crying:
Tried to clear data again, but this didn't help.
Click to expand...
Click to collapse
well, the test needs to be done just as you said. maybe some people are testing without giving the phone enough screen-off time. I will try and see what happens, since I am facing this issue both pre and after last update
EDIT cant find the option to clear data in Settings / Apps / Gmail
Any update on this issue from oneplus
It seems that Viber has some issues with Doze and GCM:
https://developer.android.com/training/monitoring-device-state/doze-standby.html#using_gcm
I am communicating with Viber about this issue via Service Ticket right now.
Unfortunately, they are still asking me to try this or that setting on my phone, and none of those settings are Doze-related.
tnttrx said:
It seems that Viber has some issues with Doze and GCM:
https://developer.android.com/training/monitoring-device-state/doze-standby.html#using_gcm
I am communicating with Viber about this issue via Service Ticket right now.
Unfortunately, they are still asking me to try this or that setting on my phone, and none of those settings are Doze-related.
Click to expand...
Click to collapse
I don't have issue with viber. Go to battery optimisation and remove viber from the list .
Sent from my ONEPLUS A3003 using XDA-Developers mobile app
that's exactly what's not acceptable, as it should use GCM high-priority messages:
https://developer.android.com/training/monitoring-device-state/doze-standby.html#whitelisting-cases
Viber should fix it and use GCM high-priority messages instead of dirty hacks to avoid Doze
Disable Doze
You can try to disable doze with the app called "Disable Doze" :good: in the Play Store, which prevents doze completely without root. I had problems with mail notifications which could not be solved by disabling battery optimizations. With the app it is solved now!
No need for this. On 3.2.6 you can turn off doze in the settings.

Text messages / notifications not coming through

Hi!
First of all, I'm new to this phone - I owned it for about 2 weeks. and I'm very happy with it. Nonetheless I have noticed an issue that I hope someone can help me out with:
Since the phone doesn't have the notification LED, I have tried out a couple of apps to facilitate this function. I ended up uninstalling them. Now I experience that some notifications are not coming through (so far I've noticed text messages). I'm trying to figure out whether this is an issue with the phone, or if it might have something to do with the notification apps that I tested? I configured the apps and settings/permissions as necessary to get them to work, but I never reset those same settings before I uninstalled.
The issue I am facing is e.g. if a text message is sent to my phone (with display not on), the text and/or notification randomly doesn't get through until I wake the phone. After waking it, the message comes through immediately. Could this have something to do with testing those notification apps? If so, is there any way to find the specific settings and reset them or am I facing a factory reset to get it to work properly again?
Any help or hint is appreciated

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