I bought a SM-P605 on ebay from tropical_mobile. Since tablet is from Singapore/Malaysia I read I have 1 year of warranty. But do you think is valable in Europe?
So if I bring my product to an European samsung center, could them repair it in warranty?
Samsung SM-P9005 - Tapatalk
mouse100 said:
I bought a SM-P605 on ebay from tropical_mobile. Since tablet is from Singapore/Malaysia I read I have 1 year of warranty. But do you think is valable in Europe?
So if I bring my product to an European samsung center, could them repair it in warranty?
Samsung SM-P9005 - Tapatalk
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I could be wrong here so don't take my word for it.
I'm sure I read somewhere that Samsung won't fix devices if they are bought from ebay since they are not approved vendures or something.
And about warrenty outside of EU, it does say on Samsung Warrenty page that they may attempt a repair but it is not gaurenteed.
Samsung Electronics (UK) Ltd support a product purchased in Europe if it has an EU Bloc Warranty. This warranty is present where the top of the product warranty card clearly states 'European Bloc'. If the product is purchased in another part of the globe then Samsung may attempt a repair. Samsung Electronics (UK) Ltd cannot guarantee the outcome.
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mouse100 said:
I bought a SM-P605 on ebay from tropical_mobile. Since tablet is from Singapore/Malaysia I read I have 1 year of warranty. But do you think is valable in Europe?
So if I bring my product to an European samsung center, could them repair it in warranty?
Click to expand...
Click to collapse
Sadly, you have no warranty on two counts:
You bought it off eBay and not via a Samsung authorized reseller. Without a valid receipt from an authorized reseller Samsung won't accept any warranty claims. There's no such thing as an authorized reseller on eBay. Samsung forbids it.
Samsung detests grey market sales which is why they introduced region lock. If you had a warranty you'd have to have the device repaired in the region it was sold in.
I'll give you an example. I had a UK i9100 that I bought from an authorized reseller in the UK. Its bezel cracked. I had to pay round trip shipping from the U.S <> UK to get it repaired. Hopefully you can buy third party insurance for it.
But if broke my screen for example, an European samsung center could repair my product without warranty? So if I pay for a new display..
Samsung SM-P9005 - Tapatalk
mouse100 said:
But if broke my screen for example, an European samsung center could repair my product without warranty? So if I pay for a new display..
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That's a good question. I can only share my experience which is Samsung in the U.S. won't repair a device sold outside the U.S. even if you were willing to pay them. There are some "non-authorized" service centers in the U.S. that'll do the work. If you can't get Samsung Italy to repair it maybe a third-party would be an alternative. Let's just hope you never have to test it.
Yeah I hope to be lucky with this device! Arrived today and it's wonderful.
Samsung SM-P9005 - Tapatalk
Hello, I'm about to buy OP3. If I don't buy OnGuard warranty, break my screen, where can I fix OP3?
Absolutely do not buy phones of this brand.
There are now more than five months that I sent in for repair a P8000, and I still have not received. The repair was under warranty, I also paid $ 52.93 for the replacement of the LCD
Any one know the Actual price of MI Max 2 Motherboard?
In Bangladesh MI Service center wanted $200!
Is it real?
Repaired Phone from outside with $25.
Hi there.
I've sent my F3 for a warranty repair back to POCO Official Store on AliExpress. It has a faulty SIM card slot, and it has been in a shop for almost a month, and I'm getting annoyed by no useful communication about the repair status. How long have you've been waiting for your POCO to be repaired from this seller?
Cheers!