S9 and Instagram - Samsung Galaxy S9 Questions & Answers

Is anyone else who's using Instagram have issues when posting to stories or live videos on there? My screen is black when I open up Instagram stories to record a video or take a picture within the app. There are multiple people having these same issues. I've uninstalled and reinstalled, cleared cache and data. I've even tried installing older apks of Instagram. Still does the same thing. I've checked all the app permissions amd battery saver options on my phone. I've also reported the issue to Instagram. From what I've seen, it affects people at random. Some have had the same issues with the Note 8 while some S8 users are fine. I can post pictures and videos to stories that are in my camera roll just fine.

I am not having the camera issue when I open Instagram Stories to take a picture or video. I can successfully do so. I have experienced force closes when opening the app or using groups. I am on the TMO variant S9.
Since its when you open the camera, maybe try clear data/cache on the native camera app.

Bnighgrow said:
I am not having the camera issue when I open Instagram Stories to take a picture or video. I can successfully do so. I have experienced force closes when opening the app or using groups. I am on the TMO variant S9.
Since its when you open the camera, maybe try clear data/cache on the native camera app.
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That's what I was afraid of. It seems to be a random issue and not specific to this phone. I have tried clearing cache and data, rebooting phone, reinstalling the app. Nothing works.
Sent from my SM-G960U using Tapatalk

It seems like the issues have been addressed and fixed through app updates.
Sent from my SM-G960U using Tapatalk

Juice3250 said:
It seems like the issues have been addressed and fixed through app updates.
Sent from my SM-G960U using Tapatalk
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Any success now? Does it work?

RossTeagan said:
Any success now? Does it work?
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Live Instagram videos still don't work on my Verizon S9. I always keep my apps up to date. I have sent Instagram several help requests.

Related

FaceBook app freaking out

Anybody else having an issue with FB wiggin out? When I open it, it constantly refreshes and is unusable. I have tried clearing cache and force closing.
borrowedchief said:
Anybody else having an issue with FB wiggin out? When I open it, it constantly refreshes and is unusable. I have tried clearing cache and force closing.
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Nope mine is running great. I'm running 1.6.0
I use to have that problem before. I don't remember exactly how I fixed it ( might have uninstalled then re-installed) but I wiped the Rom I was using and flashed a new one and it worked like a charm.
Sent from my beast
It's a known bug in 1.6.0. Check the comments in the market. Every other comment is about this.
Sent from my PC36100 using Tapatalk
I did have this problem yesterday/today. I tried to uninstall then reinstall and it wouldnt reinstall I had to get the .apk file that worked. I think it was something in the ROM went wacky since several things are not working now - I have to do a wipe /reflash. Not sure why this happened out of the blue.
Use friend caster pro in the market
Sent from my PC36100 using XDA Premium App
Mine did too. I downgraded to a backup I had of 1.5.4. That, along with the stupid Top News thing, I couldn't handle it. I can't stand the Top News, it's pointless, and all it does is show you posts from days ago. And there is no way to default the app to Most Recent, so every single time the app opens I have to change it to Most Recent.

I think my Note is possessed

About 3-4 days ago my TW launcher started randomly crashing. I ended up going to the Google Now Launcher which crashes but less than TW. I'm sure there's an app not getting along with it but there is already an ongoing post about this issue.
I have a San Disk 64gb card in and photos are saved to there. Tonight I was getting ready to upload a picture from the gallery and when I opened it there no pictures to select from. I cleared the cache and reset the app, checked the settings to make sure scan device was enabled was checked and it is. I am able to open music and video from sdcard and apps no problem. I downloaded a 3rd party gallery app and it picks the sdcard photos no problem. Something is messed up with the gallery app. It still doesn't recognize pictures.
Anyone have this issue??
Sent from my SAMSUNG-SM-N910A using Tapatalk
Its been going on with several of us. Most likely from the latest update of apps would be my guess. Im not an expert but this is when it began for me, also my wifes Note 4
http://forum.xda-developers.com/note-4-att/help/touch-wiz-t3273048
For me deleting Facebook and restoring it to the original version that came with the phone fixed this issue
Well my gallery issues are fixed and I went back to TW. I cleared several apps. I also went into gadget Disabler and enabled bloatware reset the phone and then went into gadget Disabler again. I got rid of Allshare, Shealth, Chromecast, ATT Bloatware, SGear, and a couple widgets, Music, SMilk, Flipboard viewer. Everything else I left because I think some of the things that were picked messed up my Gallery and right now I have no lag so I'm pretty satisfied for now
Sent from my SAMSUNG-SM-N910A using Tapatalk

[Q] Facebook notifications do not work

Anyone else having issue with Facebook notifications?
Every other app works fine - Google+, Twitter, LinkedIn..etc.
I checked my app settings and notification settings within Android and everything seems to be in order. Even re-installed the Facebook app and still no dice.
When I open the app I see I have notifications, however my phone isn't notifying me of anything related to Facebook. I have open the app to see the notifications within the app.
Anyone else having the same problem?
I am on Pixel 2 XL 8.1 stock.
Did you disable background activity for the app?
laureanop said:
Did you disable background activity for the app?
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No, it is active.
Having the same issue. Also there are times the app doesn't recognize that the phone is connected to WiFi. The app continues to update the feed, but the videos won't auto play until I turn off WiFi then back on.
Have you ever cleared the cache and data under the Google Framework Services trying to push the OTA update? It is said that would break GCM things.
solohsu said:
Have you ever cleared the cache and data under the Google Framework Services trying to push the OTA update? It is said that would break GCM things.
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I have not, but the problems have been since day 1 of getting the phone. I'll give it a try and see if there is an improvement.
hey have you got a solution to the problem i am facing the same problem
Similar problem with bootleggers on my Redmi note 5 pro

Facebook constantly crashing

I was having issues with Snapchat yesterday as soon as i open the app it stop working but looked online and found it was a global issue with Snapchat however today Facebook is constantly crashing exactly the same way with the error Facebook has stopped working when trying to open the app, can't find any issue with this online, I've cleared the cache for the app, reinstalled it to no avail, rebooted the phone still the same issue, is anyone else having app crashes on their pixel 2 xl? Nothing has changed on my phone since these issues cropped, haven't installed any apps for a while.
I believe facebook crashing is facebook its issue not Android problem.
sadiku said:
I believe facebook crashing is facebook its issue not Android problem.
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Yeah it looks like that i just can't understand why, i haven't updated the app in a while and it's been fine, also my partner isn't having any problems on her pixel 2 same version of Facebook so can't get my head around why it's crashing on mine.
GF is having same issue on her iPhone. FB issue I think, server side. It looks like it's trying to load data or something and just closes
rquinn19 said:
GF is having same issue on her iPhone. FB issue I think, server side. It looks like it's trying to load data or something and just closes
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Yeah that's exactly what is happening, not my phone then, wth is going on with the social networks lately, Snapchat yesterday and Facebook today.
same facebook crashing
yep, crashes immediately
---------- Post added at 02:26 PM ---------- Previous post was at 02:22 PM ----------
actually not such a bad thing, wasting too much time on facebook need to get back to productivity
I have a fix for you, get rid of that bloat infested, disease filled, resource hogging, data stealing app and use one of the many alternatives, I personally use Maki.
Sent from my Pixel 2 XL using XDA Labs
It's working now must have been a long Facebook server issue yesterday for some people

Google photos app crashes all the time on open

Son got a S9 for Xmas. However on opening Google Photos it just crashes instantly. Can't open it at all. This is a standard UK S9. Pretty disappointing on a inbuilt app doing this from out of the box.
It seems to be a very common issue looking on web. Is this a Samsung problem or a Google, or Amdroid problem? and is there a fix yet anywhere?
Thanks
MrMrMr111 said:
Son got a S9 for Xmas. However on opening Google Photos it just crashes instantly. Can't open it at all. This is a standard UK S9. Pretty disappointing on a inbuilt app doing this from out of the box.
It seems to be a very common issue looking on web. Is this a Samsung problem or a Google, or Amdroid problem? and is there a fix yet anywhere?
Thanks
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See if the Play Store has any updates available for it. Maybe its been fixed by Google. If not I'd guess maybe clearing the cache/data of the Google Photos app might help. If you press and hold on an app there should popup an option with "app info". From there there should be a storage option and once selected it should list how much storage is being used as cache and data. Try clearing the cache first and see if that fixes it. If not go for the clear data option.
Yeh tried all that. All up to date, tried restarting, clear cache etc. Looks like a wide ranging problem as well. Very frustrating, open brand new phone out of box and get this have to say, not impressed so far with Android.
MrMrMr111 said:
Yeh tried all that. All up to date, tried restarting, clear cache etc. Looks like a wide ranging problem as well. Very frustrating, open brand new phone out of box and get this have to say, not impressed so far with Android.
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Have you updated Android itself? Probably a couple of updates behind out of the box
Plus Android Pie is available for certain regions now, could always update to that using ODIN
I would also try factory resetting the phone if nothing else works
Also if you go to the apps info page and hit the 3 dots top right menu, there should be an uninstall updates button, it will revert back to the factory installed version of the app
Are you using Swift Installer?
Sent from my SM-G960U1 using Tapatalk
Don't bother using Google photos especially to back up motion photos if your using that on the phone as it doesn't back them up properly and when restoring just gives back a normal photo just use the samsung gallery app until the photos app is working again.

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